36071 Servicenow Jobs - Page 11

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Infrastructure Service Management Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Job Summary :The Service Request Manager is responsible for overseeing the end-to-end lifecycle of service requests raised by internal or external customers. This role ensures timely, accurate, and efficient fulfillment of service requests while maintaining high customer satisfaction and compliance wit...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Analyst Qualifications: BCA/Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About the Role: We are seeking a highly skilled and experienced RPG Developer to join our Order Management Systems (OMS) team. This role i s i deal for a technical expert passionate about building and maintaining high-performance applications using RPG on I BM i (AS/400, i Series) systems. You will play a critical role i n designing, enhancing, and maintaining Order Management solutions that support business-critical operations across multiple domains with primary focus on B2B Order Creation and Management. Responsibilities: Design, develop, test, and maintain RPG-based applications on IBM i platforms. Lead enhancements and bug-fixes in Order Management Systems (OMS), with deep understanding...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Cloud Contact Center Implementation Good to have skills NA Minimum 7.5 year(s) of experience is required Educational Qualification 15 years full time education RoleGenesys Cloud CX Migration & Transformation SMEJob Summary :We are seeking a highly experienced Contact Center Transformation SME with ...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Solution Architecture Good to have skills NA Minimum 12 year(s) of experience is required Educational Qualification 15 years full time education Job Summary We are seeking a highly skilled CCaaS Architect with 15 years of experience in designing and leading enterprise-scale Cloud Contact Center tra...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Cloud Contact Center Implementation Good to have skills NA Minimum 7.5 year(s) of experience is required Educational Qualification 15 years full time education RoleGenesys Cloud CX Migration & Transformation SMEJob Summary :We are seeking a highly experienced Contact Center Transformation SME with ...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills Problem Management Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary We are seeking a detail-oriented and proactive Incident Manager with strong expertise in Incident Management and a secondary focus on Problem Management. ...

About The Role Project Role Security Architect Project Role Description Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills Security Architecture Design Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary Strong ServiceNow development and implementation knowledge. Implementation & functional skills for at least one application offerings (Policy Compliance, Risk, Audit, BCM, ...

Your role Manage and coordinate the lifecycle of standard, emergency, and normal changes. Review change requests for completeness, risk, and impact before CAB (Change Advisory Board) meetings. Schedule and communicate approved changes to relevant stakeholders. Ensure adherence to change management policies and SLAs. Maintain accurate records in ITSM tools (e.g., ServiceNow, BMC Remedy). Assist in post-implementation reviews and document lessons learned. Support audits and compliance reporting related to change activities. Your profile 4 - 12 years experience as Change manager Strong understanding of ITIL Change Management processes. Hands-on experience with ITSM tools like ServiceNow, BMC Re...

Your Role Lead SAP/ERP/Custom Software delivery, managing risks, issues, dependencies, and ensuring quality through process rigor. Drive transformation initiatives, automation, and operational improvements across systems and teams. Oversee program planning, budgeting, P&L, milestone tracking, and contract management (SOWs). Lead Agile/Scrum teams, ensuring successful delivery and stakeholder alignment. Mentor teams, present technical viewpoints, and travel to client/project sites as needed. Your Profile Techno-functional expertise in SAP, ERP, Oracle, or Custom Software. Strong project management with Agile/Scrum proficiency (Scrum Master required , PMP preferred ). Experience in systems int...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...