25080 Servicenow Jobs - Page 9

In this role, you will be responsible for creating and maintaining project/program cutover plans, managing relationships, and coordinating work between different teams at various locations. Your key responsibilities will include planning detailed execution, executing real-time cutover plans in test environments and production, leading release readiness reviews, milestone reviews, business go/no-go reviews, and CAB meetings, as well as leading and coordinating go-live activities. Key Responsibilities: - Create and maintain project/program cutover plans - Manage relationships and coordinate work between different teams at different locations - Plan detailed execution including resources, envir...

Skill required: Customer Relationship Management (CRM) - Business Insights Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: French - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity eve...

Job Description for Desktop Engineer Job Summary: The Desktop Engineer is responsible for providing technical support for desktop systems, software, and hardware. This role involves installing, configuring, maintaining, and troubleshooting desktops, laptops, printers, and other IT assets, ensuring smooth day-to-day operations for end users. Key Responsibilities:· Install, configure, and maintain desktop/laptop systems, operating systems, and applications. · Troubleshoot hardware, software, and network issues on user devices. · Provide first-level and second-level support to internal users (in person, via phone, or remote tools). · Set up and maintain user accounts, permissions, and passwords...

As the Manager, NOC for Twilio's Network Operations Team, you will play a crucial role in ensuring the high quality and performance of Twilio's carrier partner network across Voice, SMS, and Identity services. Your responsibilities will include: - Leading and coordinating a team of NOC Engineers to ensure 24/7 availability and on-call coverage. - Acting as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. - Overseeing real-time monitoring and alerting for service quality, focusing on continuous improvement of detection, automation, and incident response. - Managing customer-facing reports and documentation for high-severit...

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to...

Role :ServiceNow AIOPS Consultant Duration :6-12 months Location :Partial Remote India Detailed job Description Must have Implement and configure ServiceNow AIOps (Event Management, Health Log Analytics, Predictive AIOps, and Operational Intelligence). Correlate and reduce noise from events to actionable alerts using ML-based event correlation. Design service mapping and dependency models to improve event contextualization. Intelligence for anomaly detection, trend forecasting, and automated remediation workflows. Develop automation and orchestration flows with Flow Designer and Orchestration to enable self-healing.

Role : ServiceNow CSM Consultant Duration :6-12 months Location :Partial Remote India Detailed job Description configure ServiceNow Customer Service Management (CSM) applications including Case Management, Account/Contact Management, Entitlements, SLAs, and Knowledge Management. Enable Virtual Agent, Predictive Intelligence, and AI Search for CSM use cases. Must have CSM/ITAM modules

As a Technical Analyst, you play a crucial role in bridging the gap between client success and product intelligence. Your responsibilities go beyond mere support as you investigate, analyze, and engineer solutions that directly impact customer outcomes and product quality. Your role requires a programmer's mindset, a support engineer's composure, and a hacker's inquisitiveness. - **Technical Investigation & Support:** - Troubleshoot complex technical issues related to telephony (SIP, ACD, IVR), CRM integrations (ServiceNow, Salesforce), and voice AI services. - Analyze distributed logs and event traces to identify patterns, failure points, and performance bottlenecks. - **Problem Solving & R...

As a Senior ServiceNow Consultant at VARITE INDIA PRIVATE LIMITED, you will be responsible for leading and executing ServiceNow projects and initiatives for clients. You will work closely with clients to understand their requirements, identify opportunities for improvement, and develop innovative solutions leveraging the ServiceNow platform. Key Responsibilities: - Serve as the primary ServiceNow subject matter expert for clients, advising on best practices, platform capabilities, and potential solutions. - Lead all aspects of ServiceNow project delivery, including requirements gathering, design, development, testing, and deployment. - Conduct product demonstrations and educate stakeholders ...

We are seeking a candidate who has 7-9 years of hands-on design, development, and deployment experience with the ServiceNow platform. You should also have ServiceNow administration experience Responsibilities Configuration/Customization of the ServiceNow platform, including creating workflows. Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area. Design, code, configure, unit test, maintain, and document software deliverables using agreed-upon standards and tools. Build service requests from customer requirements including requests, request items and tasks using workflows (...

Job Role: Software Licensing Principal Consultant Experience in Implementation and Configuration of Flexera or Snow Shift Timings:12PM -9PM IST(EMEA SHIFT) Experience: Minimum 7+ years total IT experience, with at least 34 years hands-on in Flexera and/or Snow software implementation and configuration. Mandatory Skills: Proven experience implementing and configuring Flexera and Snow SAM tools (at least one in depth, the other with some exposure). Strong technical background with Windows Server, Active Directory, Azure Active Directory, and cloud environments. Solid SQL and PowerShell skills for backend and automation tasks. Experience working with desktop, server, and cloud environments. Exc...

Role & responsibilities 1 : ServiceNow Developer , CSM 2 : ServiceNow Developer , ITOM 3 ServiceNow Developer , HRSD

As a Senior Consultant / Manager in the Tech Consulting - ServiceNow Practice at EY India, you will play a crucial role as a ServiceNow Tech Lead within a cross-functional development team. Your main responsibility will be to develop workflow solutions across various modules on the ServiceNow platform. **Key Responsibilities:** - Serve as a ServiceNow Tech lead with a minimum of 6 years of experience, contributing to the creation of workflow solutions in different modules on ServiceNow - Collaborate with application teams to design and implement data interfaces with other enterprise application systems - Develop integration solutions for multiple ServiceNow modules and configure Business Rul...

Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Junior Analyst you will triage incoming reports, complete structured reviews, action accounts under established guidelines, and maintain crisp documentation so partner teams (Global Customer Operations Programs, Community Management, Testing Services, InfoSec/Legal, Product) can m...

Role Description: This role will serve as the Scrum Master and Agile delivery leader for Amgen’s Global Supply Chain Analytics team. The ideal candidate will have a proven track record in a technology-driven industry. The Scrum Master is a leader and coach who facilitates, processes, and supports teams in delivering value. The candidate will have deep knowledge of Agile frameworks, strong facilitation skills, and experience working across cross-functional teams to ensure timely and quality delivery of business-critical solutions. This person will guide teams through Scrum practices, coach stakeholders, and eliminate roadblocks to ensure smooth delivery cycles. The role involves facilitating ...

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a w...

ServiceNow Business Analyst - ITOM Required Technical Skill set: The role focuses on enhancing ITSM/ITOM tools and processes, particularly within the ServiceNow platform. It involves working closely with stakeholders, development teams, and customers to define, improve, and implement service management solutions. Key Responsibilities Analyze current processes and identify improvement areas. Gather and specify requirements for tool/process enhancements. Lead customer workshops and focus groups. Collaborate with development teams (onshore/offshore). Define functional specifications for future-state processes. Support testing phases and coordinate user acceptance testing. Engage with stakeholde...

Job Description Vice President, Production Services Application Support I At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what ...

***We are looking for immediate Joiners for AMS L1 Support *** Exp- 1-5Years Job Overview: We are looking for a sharp and service-oriented L1 AMS Support Analyst to join our Application Management Services (AMS) team. This role is primarily responsible for accurate ticket routing, priority validation, and coordination between users and resolver teams. As the first point of contact, you will ensure seamless ticket flow, timely updates, and SLA compliance by efficiently triaging and communicating across all stakeholders. Key Responsibilities Receive, log, and acknowledge incidents and service requests from multiple intake channels (portal, email, phone, chatbot). Should have experience on Serv...

Network Voice - CISCO Primary Location: Noida / Chennai / Bengaluru / Hyderabad / Pune Experience: 14+ years Requirement Details: Primary Location: Noida Position Overview (Job Summary): The role involves designing and implementing end-to-end contact center solutions using Cisco UCCX and Webex Contact Center platforms. The architect will lead technical implementations, ensure integration with enterprise systems, and provide strategic guidance on contact center technologies. Primary Skills: Cisco UCCX and Webex Contact Center architecture and implementation Cisco collaboration tools (CUCM, Unity, CUBE) IVR scripting and call flow design using Cisco Script Editor Cisco Finesse and Webex APIs S...

location-Hyderabad/Noida Required Skill: Implementation experience in ITSM. Preferred Skills: Exposure to ITOM and ITAM. Required Skills and Qualifications: • Experience: Proven experience as a ServiceNow Administrator. • ServiceNow Certification: ServiceNow Certified System Administrator (CSA) certification is highly preferred. • Technical Skills: Strong understanding of ServiceNow architecture, modules, and functionalities. • ITSM Knowledge: Solid understanding of ITIL principles and IT service management processes. • Problem-Solving: Excellent problem-solving and analytical skills. • Communication Skills: Strong communication and interpersonal skills. Ability to effectively communicate te...

Looking for Your Dream Job? Join Our Ice Cream Team! Requisition id: R-43480 Role Title: Ice Cream Core HR (hire-to-retire) Global Process Owner Scope: Global Reports to: Head of HR Operations and Services Location: HQ office The Magnum Ice Cream Company in Amsterdam, The Netherlands or Pune, India Terms & Conditions: Full time If you are in the Unilever Ice Cream business or are considering working for the Unilever ice Cream business, you will work for the global, leading Ice Cream player with €8bn Turn Over in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We h...

Hiring for Information security @ Chennai & Pune location in one of our Prestigious banking client. Role: System Implementation Specialist CERTA (TPRM) Exp: 10+ Yrs Job location: Chennai / Pune Notice Period: Immediate - 30 days Work Mode: Hybrid Duration of work: 6 Months contract Roles & Responsibilities: Deploy an AInative duediligence workflow in CERTA (intake scoping assessment review closure) with measurable cycletime/quality gains. Integrate CERTA with ESO systems: Ivalua, ServiceNow, Moodys/Orbis (SSoR), UNY, Fusion/Connections, Access Hub, IDIP, Ecovadis and enterprise SFTP/identity endpoints. Operationalize data (Migration from existing system) & AI strategy (governance, auditabili...

Job Summary We are seeking an experienced Production Support Engineer to join our team. The ideal candidate will have deep expertise in UNIX/Linux environments, strong scripting skills, and hands-on experience with middleware, monitoring, deployed applications, and production issue resolution. You will be responsible for ensuring stability, performance, and availability of mission-critical systems in a 247 operational context. Essential : Educational Qualification : BE/BTECH/BCA/MCA 5+ Years of Experience in UNIX ( Solaris /HP-UX/AIX) /LINUX (Redhat/Suse/Fedora ) production Support . Experience in application support & maintenance activities on UNIX/LINUX/WINDOWS platform. Hands on experienc...

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Key Responsibilities: Design, develop, and execute test plans, test cases, and test scripts for ServiceNow applications and modules. Perform functional, regression, inte...