TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: ServiceNow Experience Range: 4 - 6 years Location: Pune Interview Mode: Friday Virtual Drive Must Have: experience of ServiceNow Development. experience in IT Service management, IT Operation Management and other modules within ServiceNow Knowledge on configuring ATF’s ServiceNow System Admin Certification ServiceNow Certified Application Developer Overarching understanding of ServiceNow Enterprise product suite Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow API’s, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS Ability to apply business concepts into a technical solution Hands on experience on Flow Designer and Integration HUB Experience on creating reusable actions Follow ServiceNow Best Practices (including scripting, security, implementation) Good to Have: Minimum 3- 4 years’ experience preferably in ITSM, Integrations Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly. Custom UI Changes with usage of Web Technologies such as DOM, HTML changes. Experience with ServiceNow's modules on the platform Experience with building custom application Experience presenting and conducting demo reviews with client stakeholders Essential: Handle Developer role in ServiceNow area. You will handle situations where an optimal solution should be provided for the ServiceNow tower Develop end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Handle planning, service improvement, and contingency operation plans Provide technical expertise, mentoring, innovation, and team building Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Show more Show less

7+ years of experience in IT 5+ years of experience in ServiceNow development with HRSD, CSM, Service Portal and UI/UX.

Job Description Oracle Apps DBA is required to support Production/ Stage/ Development Oracle EBS. The position will be responsible for installation, configuration, upgrading, administrating, monitoring, cloning, Patching, Backup and restore of Oracle EBS. Responsibilities include reviewing application/databases, identify performance bottlenecks and fixing along with daily production health checks. In this Role, Your Responsibilities Will Be: Performing Daily health checks for production environment, identifying the performance bottlenecks and working on to fix them, perform regular DBA support using tools like Serena or ServiceNow. Providing technical inputs towards maintaining large complex production environment. Plan for instance growth requirements. Good knowledge in the latest versions of Oracle database/E Business suite architecture and components (19c, 12.2 EBS etc.), knowledge of Oracle security basics, and experience in working with ISO and Auditing. Guide in RAC, ASM, WebLogic Administration. Experience in all routine DBA tasks including health checks, solving issues and installations. Good knowledge of PLSQL and SQL Knowledge of traces, tkprof and find poorly performing SQL.SQL, profiling, rewrite poorly performing SQL. Knowledge of Load balancing, PCP, Configurators, JVM’s, archiving and purging tools like HP Archiving, SOA gateway, ekanban knowledge is add on. Knowledge of oracle database wait events, Database and Application parameters Ability to fine tune the concurrent processing in large EBS environment. Proficient in working with Tool. Install, upgrade, patch and administer the EBS application and database. Experience with Oracle data guard, in RMAN backup & restore activities Knowledge of OS parameters and settings, UNIX shell scripting, cloud(OCI & Azure). Performing (DB + Application) Patch Analysis & Applying Patches. Who You Are: You show a tremendous amount of initiative in tough situations; are exceptional at spotting and seizing opportunities. You observe situational and group dynamics and select best-fit approach. You make implementation plans that allocate resources precisely. You pursue everything with energy, drive, and the need to finish. For This Role, You Will Need: Oracle Experience Excellent written and verbal communication skills. Good problem solving and analytical skills Good interpersonal skills using English, both spoken and written. Preferred Qualifications that Set You Apart: Bachelor’s degree or equivalent experience in Science with a technical background (MIS, Computer Science, Engineering or any related field) Good social skills using English, both spoken and written, as will be working with overseas team Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Show more Show less

Siemens Healthineers India is looking for a Controlling Professional for its Central Business Performance Controlling & Finance Digitalization team. Job Responsibilities: Develop and implement financial control systems to monitor and manage the company's financial performance. Prepare and analyze financial reports, budgets, and forecasts to support strategic decision-making. Ensure data integrity and compliance with company policies and relevant Accounting standards, ensure clean books and records. Ensure compliance with financial regulations and internal policies. Conduct variance analysis to identify discrepancies between actual and budgeted financial performance. Collaborate with various departments to provide financial insights and recommendations. Monitor and manage cash flow, working capital, and financial risks. Support the preparation of financial statements and audits. Analyse ,prepare and review the unit's investments and expenditures and provide reporting . Oversee the day-to-day controlling, financial analysis and operations. Coordinate with Business Area/Business Line controlling teams. Drive Finance digitalization Projects Experience & Qualification: Bachelor's degree in Finance, Accounting, or a related field. Professional certification such as CA/ICWA/MBA in Finance or equivalent is preferred. Proven experience 6-8 years of experience in financial controlling, budgeting, and financial analysis. Strong knowledge of financial regulations and accounting principles. Proficiency in SAP , Qlik , Power BI , Service now etc. Excellent Strategic , analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team.

Job Title: ServiceNow HRSD Developer No. of Positions : 2 Experience Required : 3 to 8 Years Shift Timings : 11 AM to 8 PM IST Interview Mode : Virtual Total Rounds of Interview : 2 Key Responsibilities Design, configure, and customize ServiceNow HRSD (Human Resources Service Delivery) applications and modules. Collaborate with business and technical stakeholders to understand requirements and translate them into technical specifications. Develop and maintain ServiceNow workflows, UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, and ACLs. Create and optimize reports, dashboards, and Performance Analytics in ServiceNow. Integrate ServiceNow with third-party HR systems such as Workday, SAP SuccessFactors, and Oracle using REST/SOAP APIs. Participate in full Software Development Life Cycle (SDLC) including planning, analysis, design, implementation, testing, and deployment using Agile methodologies. Manage and maintain update sets, import sets, and transform maps for data management. Ensure adherence to ServiceNow best practices and maintain platform performance and scalability. Contribute to ServiceNow platform upgrades, including support for SSO and system maintenance. Work in a cross-functional, globally distributed team environment with minimal supervision. Required Qualifications Bachelors degree in Software Engineering, Information Systems, Business, or related field. Minimum 3 years of experience implementing and supporting ServiceNow HRSD in large, complex enterprise environments. Deep understanding of ServiceNow platform architecture and HRSD best practices. Strong experience with JavaScript, JSON, REST, SOAP, and web technologies. Hands-on experience working with Agile development tools like Jira or Rally. Experience developing and supporting global enterprise-scale ServiceNow instances. Preferred Qualifications Certified ServiceNow System Administrator (CSA) Mandatory Experience with ServiceNow upgrades and Single Sign-On (SSO) integrations. Skills: rest,ui policies,script includes,soap,acls,data management,hrsd workflows javascript rest,client scripts,json,servicenow hrsd,third-party hr system integration,ui pages,business rules,ui macros,hrsd,servicenow,performance analytics,javascript,agile methodologies

Hello Talented Techie! We provide support in Project Services and Transformation, Digital Solutions and Delivery Management. We offer joint operations and digitalization services for Global Business Services and work closely alongside the entire Shared Services organization. We make optimal use of the possibilities of new technologies such as Business Process Management (BPM) and Robotics as enablers for efficient and effective implementations. We are looking for Process Consultant Application SupportProvide day-to-day technical support for Mendix-based applications, ensuring optimal performance and minimal disruption. Incident ManagementEffectively manage and resolve incidents, ensuring timely and accurate resolutions in alignment with SLA expectations. Service Request FulfillmentHandle service requests, from intake to fulfillment, ensuring user requests are addressed in a timely manner. Problem ManagementIdentify, analyze, and resolve recurring technical issues, working proactively to prevent future incidents. CollaborationCommunicate effectively with cross-functional stakeholders, including developers, business analysts, and other IT teams, to understand and resolve technical challenges. AWS KnowledgeLeverage a basic understanding of AWS services to support cloud-based Mendix applications and assist with cloud-related troubleshooting. ITIL FundamentalsApply ITIL best practices in incident management, service request fulfillment, and problem management to maintain a high standard of service delivery. DocumentationMaintain and update knowledge base articles, troubleshooting guides, and technical documentation for Mendix applications and services. Continuous ImprovementContinuously monitor and assess the performance of applications, identifying opportunities for optimization and improvement. User SupportProvide support to end users, including training and troubleshooting assistance, to ensure smooth application usage. You’d describe yourself as Experience3-5 years of hands-on experience in application support for applications built on Mendix. AWS KnowledgeBasic understanding of AWS services and cloud infrastructure. ITIL KnowledgeUnderstanding of ITIL fundamentals and how to apply them in the context of incident, service request, and problem management. Incident ManagementHands-on experience managing incidents, ensuring issues are tracked and resolved within established SLAs. Problem ManagementExperience in identifying recurring problems, root cause analysis, and driving long-term solutions. Communication Skills: Strong ability to communicate clearly with technical and non-technical stakeholders, ensuring smooth collaboration across teams. Analytical Skills: Strong analytical thinking and problem-solving skills to troubleshoot and resolve application issues efficiently. Technical Skills: Familiarity with basic web technologies (HTML, CSS, JavaScript) and Mendix platform-specific tools (e.g., Mendix Studio Pro, Mendix Cloud). Team PlayerAbility to work collaboratively with cross-functional teams and contribute to a positive work environment. Desirable Skills (Optional but Preferred) Experience with Cloud TechnologiesHands-on experience with AWS, cloud infrastructure, and related services. Version Control SystemsKnowledge of Git or other version control systems. Knowledge of Mendix Studio ProFamiliarity with Mendix Studio Pro for application management and deployment is a plus. Service Management ToolsExperience with service management platforms (e.g., ServiceNow, Jira) is a plus. Create a better #TomorrowWithUs! This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow. Find out more about Siemens careers atwww.siemens.com/careers

Job Title: Business Development Manager – ServiceNow (U.S. Market) Location: Gurugram (Remote) Job Type : Full-Time Department: Business Development / Sales/ Presales About Us: At Serigor Inc , a leading provider of IT services and IT staffing solutions, we specialize in delivering innovative and scalable technology solutions to the U.S. federal government. As a growing Women-Owned Small Business (WOSB), CMMI L3, we leverage our diverse team to support critical missions across various government agencies. Our commitment to quality, customer satisfaction, and continuous improvement drives our success as we expand our federal presence. Position Summary: We are seeking a results-driven and strategic Business Development Manager (BDM) with deep experience in the ServiceNow ecosystem to lead client acquisition and growth within the U.S. market . This role focuses on expanding our ServiceNow footprint by targeting mid-to-large enterprise clients, developing strategic partnerships, and closing high-value opportunities across various industries. The ideal candidate is a seasoned sales professional who understands ServiceNow's full suite of solutions and can translate customer pain points into actionable, platform-based transformation strategies. Key Responsibilities: Identify, qualify, and pursue new business opportunities related to ServiceNow solutions (ITSM, ITOM, HRSD, SecOps, CSM, etc.) within the U.S. market . Build and maintain a healthy sales pipeline and consistently meet or exceed revenue goals. Develop strategic relationships with ServiceNow account executives , channel partners, and internal stakeholders to align sales strategies and co-sell effectively. Conduct discovery sessions with prospective clients to understand their digital transformation goals, assess fit, and recommend relevant ServiceNow use cases. Lead end-to-end sales processes, including RFP/RFI responses, proposal development, pricing discussions, and contract negotiation. Partner with solution consultants, architects, and delivery teams to ensure proposals are technically sound and align with client needs. Stay current on ServiceNow product developments , competitive landscape, and market trends within the U.S. Represent the company at industry conferences, ServiceNow events, and client-facing meetings as a subject matter expert. Requirements: Bachelor's degree in Business, Information Technology, or a related field; MBA or equivalent is a plus. 5+ years of experience in business development or enterprise sales , with at least 3 years focused on ServiceNow solutions in the U.S. market. Proven ability to close enterprise-level ServiceNow deals with C-level stakeholders. Deep understanding of ServiceNow's platform architecture, licensing models, and value drivers. Strong existing relationships within the U.S. ServiceNow ecosystem (partners, resellers, ServiceNow reps). Experience navigating long, complex sales cycles and influencing decision-making in matrixed organizations. Excellent communication, negotiation, and presentation skills. Ability to work independently and travel within the U.S. as needed (up to 25%). Preferred Qualifications: ServiceNow sales-related certifications (e.g., Certified Sales Specialist, Pre-Sales Accreditation). Experience working with ServiceNow Premier or Elite Partners. Familiarity with federal or regulated industries (e.g., finance, healthcare, or government). Working knowledge of frameworks such as ITIL, Agile, or DevOps. Show more Show less

Job Position: ServiceNow Developer + GRC Work Location: Greater Noida. Experience: -5+ to 10+ Years Duties and Responsibilities: Key Responsibilities: Design and develop ServiceNow GRC modules including Risk, Policy & Compliance, Audit, and Vendor Risk Management. Customize and configure workflows, forms, and business rules in ServiceNow GRC. Integrate ServiceNow with third-party applications and data sources. Collaborate with stakeholders to gather and document technical and functional requirements. Participate in Agile/Scrum ceremonies and contribute to sprint planning and delivery. Maintain and optimize GRC applications for performance and scalability. Ensure data integrity, security, and compliance with governance policies. Develop and maintain technical documentation and support materials. Provide technical support and troubleshoot issues related to ServiceNow GRC modules. Qualifications: Bachelor’s degree in Computer Science, Information Systems, or a related field. 3+ years of ServiceNow development experience, with at least 1–2 years in GRC module development. Hands-on experience with ServiceNow GRC workflows, data models, and dashboards. Strong knowledge of JavaScript, Glide API, ServiceNow Studio, and Flow Designer. Experience with ServiceNow Integrations using REST/SOAP APIs. ServiceNow Certified System Administrator (CSA) required. ServiceNow GRC Implementation Specialist certification preferred. Excellent problem-solving skills and attention to detail. Strong verbal and written communication skills. Show more Show less

Hello, Good Day ! Minimum 10 Yrs Hands-on with the Subject. Currently, looking for an Individual, possessing the following Skill-Set w.r.t to Employment. Kindly reach-out to me if you inherit these tools. Sharing the required profile for your reference. Responsibility of / Expectations from the Role : - Develop Data models and patterns for Data Platform Solutions . Conceptualize and solution a centralized data lake solution to bring data from disparate sources . Implement security on DL Solution . Present agreed solutions to business to get buy-in on the strategy and roadmap. Technical : - Experience in Data intensive activities ( Data Modeling, ER Diagram, ETL, Data mapping, Data Governance and security )· Experience in End-to-End implementation of large Data Lake or Data Warehouse solution · Experience in Azure data lake and unity catalog . Strong knowledge on Data Governance . Hands on experience with ETL tools (ADF) and Spark Pools . Strong knowledge and experience in data modeling · Strong knowledge on Data Security / Encryption / Monitoring . Knowledge on DevOps . Analytical and problem-solving skills with a high degree of initiative and flexibility to be available over extended hours. Ability to communicate with Business SME. Understanding of Design Patterns – Data Models . Experienced with Onsite – Offshore Delivery Model. Technical background ideally within Managed Services and IT outsourcing industry. Certification on Data Platform Solutions . Behavioral : - Creating a detailed requirement analysis and provide solution. Strong Analytical thinking and problem-solving skills. Strong communication, presentation and writing skills. Be proactive and have a can-do attitude. Good-to-Have : - Experience on Cloud Tool & Technology viz. ADO, ServiceNow, Azure Monitoring, Performance Management, Analytics etc. Understanding of Agile Process. Maintains a broad and current knowledge of the industry on Cloud Platform . Show more Show less

Title : S&C Global Network - Strategy - MC - Industry X Product & Platform Professional Title : S&C Global Network - Strategy - MC - Industry X- Product & Platform Engineering - Analyst Template Job Title - + + Management Level :09 - Consultant Location:Bangalore/ Gurgaon/Pune/Mumbai Must have skills:Agile Product Manager from consulting background Consultant - Product & Platform Engineering Job Summary : As a Management Consultant in our Product & Platform Engineering team, you will leverage your consulting experience to drive product management, agile transformation, and value engineering initiatives. Together, lets unlock new growth opportunities for clients across the globe and build a better world. As a part of this high-impact team, you will help drive the following: Responsibilities: Product Management: Facilitate end-to-end product development and launch strategies Lead the development and execution of end-to-end product strategies, aligning with client business goals, enhancing customer experiences, and maximizing value. Drive cross-functional collaboration to ensure efficient and effective execution of platform strategy and roadmap, providing strategic guidance. Harness techno-functional skills in software development, microservices, cloud enablement, platform design and systems integration. Adopt a granular and hands-on approach: Focus on delivering new products, analyze data and identify areas of improvement to positively impact business. Enterprise Agility: Agile Coach :Drive end-to-end project delivery in an agile manner driving transformative strategic value and business growth Develop a plan for the adoption of Agile (domain-wide / enterprise-wide) and use techniques that increase collaboration, predictability, transparency. Design Strategies: Designing strategies for adoption and improvement of Agile for organizations based on customer requirements and educate, conduct user review sessions Educate, suggest tools and provide training for organization-wide adoption of Agile methodologies using Agile-coach techniques and collaborate across roles including Product Owners and development teams. Promote a culture of experimentation and innovation Agile thought leadership: Maximize business value through effective application of lean-agile mindsets and tailored frameworks. Agile Tooling: Be an Agile tooling Coach :Drive end-to-end project delivery in an agile manner driving transformative strategic value and business growth.Enable the tooling aspects of setting up an agile organization or software delivery. Advise tool selection: Advise the stakeholder on the selection and configuration of the right tools to meet the client-specific needs. Develop Agile adoption strategies: Build efficient, transparent and cohesive teams to enable better outcomes, solutions and products/services. Implementation of Agile methodologies: Educate, recommend tools and provide training for organization-wide adoption of using Agile-coach techniques and collaborate across roles including Product Owners and development teams. Agile thought leadership: Maximize business value through effective application of lean-agile mindsets and tailored frameworks. Promote a culture of experimentation and innovation. Value Engineering: Translate business objectives to outcomes: Engage with internal and external stakeholders, understand business needs, create technology road maps, prioritize the delivery approach, and guide technical leads in solution delivery. Drive intelligence in devices and services: Scale new tech to promote business benefits and impact of theplatformas well as track and monitor the value delivered. Work cross-functionally to ensure efficient and effective execution of platform strategy and roadmap. Business Role: Lead comprehensive market analysis and develop strategic roadmaps. Develop and manage strategic stakeholder engagement plans. Product Domain Focus: Lead market and competitor analysis, driving product strategy and data-driven decision-making. Lead feature definition and prioritization, aligning with strategic product goals. Bring your best skills forward to excel in the role: 5+ years of experience in technology product management, software engineering, software architecture, solution design and engineering delivery with 2+ years of Consulting experience Proven track record of delivering high-impact engagement programs and compelling messaging for media, internal stakeholders and clients. Thorough understanding of Agile and Lean practices such as Scrum, Kanban, Pair programming, Test Driven Design, Continuous Integration & Continuous Delivery Creating a collaborative environment to interface with executives, platform owner, enterprise architects and development teams during implementation of solutions Analytical mindset and quantitative skills to be able to use hard data and metrics to generate insights and develop business cases Ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner Excellent interpersonal skills with the ability to anticipate, understand and respond to changing client needs. Strong strategy and consulting skills with a background in asset integrity Team building skills to collaborate, work and motivate teams with diverse skills and experience to achieve goals Leadership skills along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members Client handling skills to develop, manage and deepen relationships with key stakeholders Strong analytical and problem-solving skills. MBA preferred. Consulting background is not mandatory. Proficiency in data analysis and reporting. Experience with Agile tooling is a plus. Experience with relevant Industry domains (IT/ITES, Healthcare/Pharma, BFS) is a plus. Experience with ServiceNow, MS Dynamics, or Enterprise/Solution Architecture is highly desirable. Your experience counts! Prior experience in the following areas: Extensive work experience as Agile Coach or Scrum Master, with an in-depth knowledge of DevOps Certifications such as CSM, SAFe Agilist, CSPO, PSM, CDA, PMI-ACP will be an added advantage Certifications from PMI on product management. Knowledge of product management specific tools like, aha!, etc. Knowledge of setup, configuration and maintenance of tools to enable an Agile delivery model. That means expertise across tools like, Jira, Rally, Zoho Sprints, Jenkins, CHEF, Ansible, Jmeter, etc. Deep expertise on developing product enhancement business case / models, developing value driver trees, statistical analysis, ML driven analysis of customer / platform use data, etc. (do not remove the hyperlink)Qualification Experience:Minimum 5 years of experience with atleast 2 years of Consulting experience is required Educational Qualification: B.Tech/BE, MBA Must

Monitoring of Windows and Linux OS environments Basic SAP system monitoring and alert interpretation Familiarity with ServiceNow for ticket documentation Understanding of job scheduling tools (e.g., Redwood, Control-M, cron) Basic troubleshooting using predefined run books Experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds) High sense of urgency and proactiveness Strong teamwork and collaboration Good English communication skills Customer care orientation Attention to detail and responsibility in task execution Nice To Have Basic scripting (PowerShell, Bash) for log and alert checks Exposure to cloud monitoring (e.g., AWS CloudWatch, Azure Monitor) Knowledge of ITSM processes and incident management Familiarity with application logs and performance metrics Show more Show less

AsProcessAnalyst – Record to Report (R2R),you are responsible for general accounting which includes reconciliation, preparation of balance sheet and profit and loss account, fixed assets accounting, inter-company accounting, cash & bank accounting, financial analysis, and reporting. Your primary responsibilities include: Coordinate all accounting activities associated with General Ledger, particularly fixed assets, inter-company, inventory, cash & bank, indirect tax, and accruals. Identify risks or opportunities to revenues, cost, and profitability and propose appropriate actions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in the Record to Report domain. Experience in preparing Balance sheets, handling Month-End Closure, Fixed Assets, Inter-Company, and Cash reconciliations. Posting Journal entries and recording the transactions in the ERP. Demonstrated proficiency in coordinating audits, meeting customer expectations, and managing updates for management reviews in report management. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

Responsible for managing and controlling IT infrastructure related projects, making use of PM disciplines with the project management methods, tools and systems. Manage Service Management process for Cloud Infrastructure Build SRE team in India to support global needs Manage changes to IBM Cloud production infrastructure and implement all change management processes as per ITSM Track RCAs and associated actions from stakeholders to closure Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise At least 5+ years IT project management experience. Excellent communication skills and a challenge taker who can work under high pressure. Excellent skills on ServiceNow, Jira, GitHub and other tools used for ITSM Strong experience working with global teams Flexible to work across time zones for effective communication with partner labs Preferred technical and professional experience Familiar with software engineering and/or Cloud operations PMP or Agile Project Management certification Knowledge & familiarity with IBM Cloud

Understanding client business processes and service needs and working with the client to demonstrate how ServiceNow modules will support these processes Provide guidance to the client and to ServiceNow technical resources in the implementation of the to/be processes. Advise on all things functional and operationally related to ServiceNow implementation projects Collaborates with other IT functions to design solutions for complex problems and understands end-to-end business processes Designs and develops integration solutions, data migration strategies and tools Designing end to end solutions in ServiceNow. Responsible for creating HLD/LLD. Collaborate with other business and technical teams. Integration experience through web services (SOAP and REST) and/or other technologies Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Overall 7+ years of experience with 5yrs of ServiceNow experience. Have worked on multiple integrations of ServiceNow-Monitoring Tools Hands-on development experience with SOAP, RESTful API, scripting with ServiceNow Solid understanding of the overall NOW platform and integrations Experience with ServiceNow development tools including Studio, Flow Designer, and Integration Hub...Less Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving

Skill required: Supplier Relationship Management - Supplier Relationship Management Designation: Sourcing & Cat Enablement Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Supplier Assure powered by SynOps team is part of Accenture Operations Procurement, Supply Chain and Network (PSN) business vertical, providing dedicated and shared support services for our external and internal operations. This includes dealing with a diverse set of hardware, software, and service suppliers, who may be client-retained vendors or Accenture third-party sub-contractors.Our core areas of expertise are to ensure offerings Third Party Risk Assessment Supplier Performance Management-Supplier Relationship Management Innovation works in loop all together to deliver effectively & efficiently and power businesses around the globe but are not limited to the relation in between and each workstream can work independently to ensure seamless deliverables and meeting client expectations.Supplier Assure Specialist Key ResponsibilitiesManage one or more strategic supplier or subcontractor relationships.Work with suppliers critical to Accentures internal and external service offerings.Core Responsibilities:Understand processes deeply to meet 100% of project goals.Manage core and sub-processes for key deliverables in the following areas:Third-Party Risk Management (TPRM):Identify, assess, and mitigate risks related to third-party vendors.Conduct risk assessments and ongoing monitoring.Track changes in vendor risk profiles and performance.Report on risk program performance and identify improvements.Supplier Segmentation:Classify suppliers based on their impact and risk.Supplier Due Diligence:Verify vendor compliance with company policies and regulations.Service Request Fulfillment:Ensure service requests meet SLAs/KPIs and project rAct as a subject matter expert and mentor on TPRM.Set up and improve sourcing processes in new and existing deals.Define scope clearly and ensure outcomes are specific and measurable.Drive continuous improvements in supplier delivery and automation.Achieve cost savings and quality targets.Operational Excellence:Engage effectively with internal and external stakeholders.Lead daily operations with high performance and minimal errors.Implement automation and CSI initiatives for 10%+ productivity gains.Upskill on digital tools like Ariba, SAP, Coupa, Apex, ServiceNow, and Power BI.Manage attrition and build strong team relationships.Focus on team development while following Accentures HR policies.Ensure compliance with anti-corruption, data protection, and values What are we looking for Must Have:Minimum 10 years of relevant experience in Supplier Risk Management or Procurement domain of whichoMinimum 3 years of experience in Third Party Risk Management or related fieldsoMinimum 5 year of experience in client facing roles - directly responsible for delivering on (either two or more areas of) significant pieces of scope, quality, budget, resources, and delivery scheduleoMinimum 5 years of experience in Business Operations Management, Project Management or similar domainoMinimum 2 years of experience in working with virtual teamsCandidate should be able to demonstrate good understanding of minimum 3 skill sets from the above and should be able to provide at least 1 to 2 real life scenario(s) and outcome as example(s) of his/ her expertise in any 4 skills sets as below:oThird Party Risk ManagementoSupplier segmentationoSupplier due diligence oService request fulfilmentStrong analytical, organizational and communication skills. Candidate should be able to demonstrate his/ her ability to drive effective and articulate communications with senior internal and client leadershipModerate Expertise on Microsoft Office (Excel, PowerPoint, Word, etc.) and knows at basics of Microsoft Project (MPP)Good to Have:Quality Program and/ or Training experienceAbility to lead and innovate in the delivery of operational activities proactively and independentlyTechnology Management experienceUnderstanding and development of Macros, Visual Basics, Process automations, Power BI, etc. ESG experience Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Security Operation Automation Good to have skills : Security GovernanceMinimum 12 year(s) of experience is required Educational Qualification : Minimum BE BTech from a reputed university Summary :As a Solution Architect, you will translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. To manage cyber security operations for large scale system integration projects such as data lake or digital platformsSecurity Delivery Lead Roles & Responsibilities:-Primary contact for security design, deployment, and operations -Managing service delivery operations in terms of processes and tools (ITIL processes and ITSM/ITOM tools)-Take full accountability of delivering agreed service levels related to security domain-Take ownership of security related incidents and drive for solutions working with various internal teams and third-party solution providers such as OEMs and technology partners of the client-Define and develop operating procedures for seamless operations of the project-Manage transitioning of projects from deployment to operations-Analyze and provide reports on service delivery performance to clients leadership and Accentures leadership -Contribute to design and implementation of on Prem and cloud infrastructure in terms of cyber security components-Be a SPOC for all security initiatives in existing project and able to navigate through the clients landscape to upsell new initiatives in security domain or able to pave ways for upselling value-driven initiatives.-Lead the teams across various cyber security towers such as network security, IAM, data security, SIEM, SOAR, and security operations and thrive for upskilling and cross skilling to rationalize the resources across the towers and across the clients.-Introduce innovative solutions such as automation to increase productivity and improve service delivery quality -Participate in architecture and design review and approval forums to ensure the security design principles are adhered to for any changes in the existing landscape or any new initiatives being rolled out in the existing landscape-Participate in client account planning and discussions to ensure security level initiatives are accounted for and issues are escalated to the right leaders for resolution-Build strong relationships with all client stakeholders and Accenture project teams for effective collaboration and outcomes Professional & Technical Skills: -Must have:-Strong experience in cyber security operations such as security incident management, response, and remediation-Strong Communication skills-Problem solving-Ability to drive discussions and ideas with clients senior leadership forums-Good to have-Architecture and Design skills for infrastructure solution in cloud and on-premises such as Cloud Network Security, DC Network Security, Security Operations, IAM, Data Security, Key/Certificate Mgmt. Additional Information:-Total IT experience of minimum 15 years; and-Minimum 8 years of experience in Security Engineering and Operations in Cloud Network Security, DC Network Security, Security Operations, IAM, Data Security, Key/Certificate Mgmt.- This position is based at our Mumbai office.- A minimum BE BTech from a reputed university is required. Qualification Minimum BE BTech from a reputed university

Requisition ID: 94291 Job Category: Information Technology Location: Gurugram, Haryana, India Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining , energy , and infrastructure , our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you. As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems. Looking to take the next step in your career? Hatch is currently seeking an experienced Services Desk Support to join our Team in Gurugram, Haryana. Responsibilities As the successful candidate, you will have: Provide technical support to end-users in local offices and to remote offices daily, including PCs, telephones, mobile phones, network equipment and other IT services; Respond to service requests and incidents from customers and users via telephone, email, chat, or web portal; Prioritize and manage service support requests in line with expected service levels targets; Escalate complex or unresolved problems to the appropriate level of support; Setup, oversee & teardown corporate events Monitor and update the service delivery system for assigned tickets and assigned locations and/or projects; Must be able to deploy image and software to computers locally and remotely; Preparing and providing support documentation, including procedural documentation when required, including providing user and group training as required; Manage the breakdown, relocation and set-up of workstations to accommodate user relocations, site relocation, site remodels and new location installations as assigned by support lead; Promote and adhere to departmental and organizational information security policies, standards and procedures; Perform other related duties incidental to the work described; Strive for excellence in customer service in line with the company values and expectations; Qualifications College diploma or degree with experience in desktop/technical support in a Microsoft Windows network environment. Ability to support HP laptop/desktop computers, peripherals, Ricoh, Canon, HP multi-function printers and other computer hardware. Knowledge of engineering software such as Autodesk, ESRI and Bentley products, is a clear advantage, but not required; Familiarity with standard Service Desk software and a good knowledge of remote user support; Excellent understanding of Microsoft products, including MS Office 365, Teams, SharePoint, OneDrive is required; Application Support for Adobe Acrobat, Bluebeam, and other current and new applications that exist within the organization; In-depth knowledge of Windows Active Directory User and Computer Administration; MS Intune, SCCM, Microsoft Exchange and 365 Admin; Experienced in handling Events, Live Meetings, Webinars and corporate events using MS Teams, WebEx or Zoom Video or similar platforms; Exposure to IT Service Management and delivery systems, e.g. Zendesk, ServiceNow, Remedy; Jira; Strong analytical, problem solving and troubleshooting skills; Ability to function well in a team environment; work independently as needed; A+, Network +, Security + or MCP certifications are an asset Strong customer focus skills; Strong oral and writing proficiency in English is mandatory; Minimum two-year relevant experience working in a similar corporate service desk technical support role; All candidates must have legal authorization to work without employer sponsorship and ability to travel if necessary; Why join us? Work with great people to make a difference Collaborate on exciting projects to develop innovative solutions Top employer What we offer you? Flexible work environment Long term career development Think globally, work locally Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed. We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation. Show more Show less

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum of 5 years of experience in Incident, Problem, and Change Management roles. Proven experience managing ITSM processes, particularly Incident, Problem, and Change Management, in a large or complex environment. Analytical and problem-solving abilities with a focus on root cause analysis and continuous improvement. Proficiency in ITSM tools (e.g., ServiceNow, Remedy, or similar platforms). Ability to lead and facilitate discussions, including during high-pressure situations like Major Incidents Preferred technical and professional experience Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience). ITIL certification (Foundation or higher) is highly desirable. Strong technical acumen and understanding of IT operations and infrastructure

As an Enterprise Architect & Technical Owner position in IBM’s CIO organization, to manage delivery of voice services for IBM employees. Includes IBM’s Enterprise Architect & Technical Owner position in IBM’s CIO organization, to manage delivery of voice services for IBM employees. Includes IBM’s phone systems which are used globally to support various business operation requirements, managing operational complexities, complying with regulatory requirements, identifying technical solutions to meet various types of phone system needs, and managing business requirements. The position serves as a leader & focal point for application customization, configuration, security, and support activity for the phone system. Requires focus on the full life cycle of solutions, including collaborating with stakeholders, consulting with business suppliers to identify solutions, understanding business requirements & challenges, and designing solutions that optimize system capabilities and user experience within technology & financial constraints. Phone systems which are used globally to support various business operation requirements, managing operational complexities, complying with regulatory requirements, identifying technical solutions to meet various types of phone system needs, and managing business requirements. The position serves as a leader & focal point for application customization, configuration, security, and support activity for the phone system. Requires focus on the full life cycle of solutions, including collaborating with stakeholders, consulting with business suppliers to identify solutions, understanding business requirements & challenges, and designing solutions that optimize system capabilities and user experience within technology & financial constraints. Roles and Responsibilities: Actively collaborate with subject matter experts, product owners, endusers, and other stakeholders to facilitate, gather, and document businessrequirements. Translate business and functional requirements into technicalspecifications. Document requirements using appropriate content & formats (e.g. process steps, flow diagrams, desired outcomes, examples, etc)mapped to corresponding business process. Follow-up & clarify whenrequirements are incomplete, conflicting, ambiguous, or changing overtime. Develop project plans across multiple complex projects using collaborative project management tools and keep up-to-date. Participate in meetings, take notes, and log actions and owners. Effectively manage projects frominitiation to completion, with clear communication & follow-up throughout. Review system designs and approaches to ensure they meet/exceed business requirements. Seek alternative approaches that simplify design, minimize resource requirements, and improve user experience. Lead development & deployment of solutions in partnership with product owners, developers, and other stakeholders. Comfortable working with globally dispersed teams across multiple time zones. Handle client expectations and provide oversight for technical resources and suppliers. Manage compliance with IT security and application management requirements, including system access control, separation of duties, problem & vulnerability resolution, changes, data privacy, and reviews/audits. Model effective collaborative behaviors when working with individuals, teams, and suppliers. Follow Agile practices & approaches and actively contribute to Agile ceremonies. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Bachelor’s degree in Infrastructure Technology, Software design, business process analysis, or equivalent experience Excellent communication skills (written and verbal). Able to clearly communicate with leadership and colleagues about technical capabilities, limitations, issues, and recommendations. Highly organized, detail oriented, independent, and resourceful. Able to manage complex technical projects with diverse global stakeholders and detailed, interdependent requirements. Experience with Agile practices and associated tools Experience with a variety of phone systems including MS teams Phone, and Cisco. Perform data analysis and manage performance metrics, run ad hoc queries against MySQL data Comfortable working with Jira, ServiceNow and Monday for project tracking 5+ years of IT architecture experience is a must. Preferred technical and professional experience Master’s degree in Infrastructure Technology, application design, business process analysis, or equivalent experience 3+ years of IT project management or Technical Owner Experience Experience with Contact center technologies preferred.

Project Role : Application Automation Engineer Project Role Description : Deliver predictive and intelligent delivery approaches based on automation and analytics. Drive the automation of delivery analytics to gather insights from data. Must have skills : Automation in Application Maintenance Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary of the role:Drive automation on ServiceNow, specifically on Gen AI using ServiceNow GenAI capabilities by collaborating with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes to propose value driven automation solutions for IT service management and IT operations management. Roles & Responsibilities:Understanding of ServiceNow and ecosystem technology landscapeExperience with ServiceNow modules such as ITSM, ITOM, ITBM, or CSM.Ability to design Business case/Value case for automation solutions/assets in focusUnderstanding of customer journey, touchpoints & channel strategy Leverage GenAI capabilities of NowAssist and implement end to end process reinvention for incident investigation, resolution & recoveryITSM Co-Pilot, AI Chatbot, Assistant AI Agents, Anonymous AI Agents and other AI tools to drive comprehensive automation solutionA general orientation towards leveraging complex technology capabilities to solving business and process/operational problems using automation is preferred.Highly motivated and energetic with a strong sense of ownership of projects and their outcomes, and the ability to operate independently with minimal supervision.Familiarity with, or prior experience in working with global companies is required, especially working with teams across geographies and time zones.Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs.Ability to articulate the business value of recommended automation solutionFamiliarity with project management methodologies (e.g., Agile, Waterfall).Familiarity with estimation methodologies (e.g., bottom up, top down). Professional & Technical Skills: Relevant experience in the required experience above. Strong analytical, problem-solving, and communication skills. Ability to work in a fast-paced, dynamic environment. Additional Information:- The candidate should have minimum 15 years of experience in Automation in Application Maintenance.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Job title: ServiceNow UI Developer Role: Service Now UI Developer Note: No Admin or ITMS/CMDB candidates, the candidates have to be developers and have strong Service Now development experience. Any Agentic knowledge is a plus. Location: Hyderabad Key Responsibilities: Design and development of scalable applications and ServiceNow solutions. Collaborate with stakeholders to define technical requirements and architectural decisions. Guide and mentor development teams, fostering best practices in clean code, design patterns, and secure coding. Perform code reviews and provide constructive feedback to ensure quality and consistency. Drive DevOps practices such as CI/CD, automated testing, and deployment pipelines. Oversee integrations between ServiceNow and other enterprise systems. Lead and contribute to AI/ML initiatives, including integrating AI services into existing platforms and developing intelligent automation solutions. Ensure performance, security, and compliance standards are met. Stay updated with emerging technologies and trends to inform future development. Required Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field. 5+ years of experience in software development Proven experience with ServiceNow development (Workflows, Catalogs, IntegrationHub, CMDB, etc.). Strong knowledge of JavaScript (ES6+) and ServiceNow scripting APIs. Solid understanding of DevOps principles, including containerization (Docker), CI/CD tools (e.g., Jenkins, GitHub Actions), and Infrastructure as Code. Experience in software design, architecture, and leading development teams. Familiarity with AI/ML tools and frameworks (e.g., TensorFlow, OpenAI, Azure Cognitive Services, etc.). Expertise in various architectural models, including domain-driven design, microservices-architecture, event-driven-architecture, and micro-frontend-architecture. Excellent communication skills and the ability to collaborate across cross-functional teams. Preferred Qualifications: ServiceNow certifications (CSA, CAD, CIS-ITSM, etc.). Experience with other modern web technologies (e.g., React, Node.js). Familiarity with agile/scrum methodologies. Experience implementing AI-driven workflows or chatbots within enterprise platforms. Contact: Mani - Team Lead HR Recruiter Email: mani.t@infowaygroup.com Cell: +91-9513618504 WhatsApp: +91-9513618504 Info Way Solutions LLC Email is the best way to reach me”

SW Dev Ops Engineer IV Position Summary This SRE Ops Engineer role is responsible for driving next generation service stability, reliability and performance of Cloud services Financial Services business unit. The position requires a strong understanding of and practical experience with cloud platforms, preferably Google Cloud Platform. Experience in running applications/services in the Cloud and associated processes and automation is required to be successful in this role. This position reports to the Manager, SRE Ops for Financial Services, and works with Software Engineering, Enterprise Architecture, Platform Architecture and the SRE Observability Engineers to ensure collaboration across all teams is facilitated. The ideal candidate will have a strong working knowledge of cloud technologies, a background in ITIL processes (Incident, Problem, Change, Monitoring) both in theory and in practice. The candidate should be able to demonstrate knowledge of key processes and tools associated with Production Operations. Position responsibilities: Ensure a Cloud Ready approach is taken to service availability, reliability and performance 24x7x365 on call support (in rotation) to manage and execute on the Incident Management process Execute on Problem Management, using modern tools for forensics and validation of root cause Software Development in terms of automating repeatable Operations tasks (TOIL) Define and manage the configuration management database (CMDB) to ensure accurate data is always available and in use for key production processes and automation Enable communications to both technical and business/Exec facing audiences in the spirit of transparency Capacity management for the cloud environments to ensure maximum availability and performance of services SRE Metrics & Monitoring Strategy (SLI, SLO, etc.) Accountable for the Backup, HA and DR implementation and exercise Partner with the Engineering ARE teams and product teams Responsible for SRE Ops Guidelines across all Clouds to ensure consistency in approach, execution and reporting Level 4 cloud infrastructure support Schedule and lead all continuous improvement activities including Incident reviews, Change implementation reviews, TOIL automation candidate areas etc. This position works closely with NCR Atleos Global SRE team within NCR Atleos Chief Technology Office that guide the overall SRE strategy and direction for NCR Atleos. Basic Requirements BA/BS in Computer Science, MIS or related discipline 10+ years of IT experience 5+ Years experience in ITIL Service Management processes and associated domain technologies Exposure/experience with SRE as a discipline 3+ years experience with Google and/or Azure cloud platforms and technologies (IaaS, SaaS and PaaS) 5+ years experience in software development (Object Oriented JAVA/.NET/similar) 3+ years in Cloud deployment design with cost impact analysis and optimization 5+ years datacenter technology, architecture, and operational experience 5+ years experience supporting PCI-DSS, ISO27001, SOC2 certifications Demonstrated history of innovative thinking and delivery, including disruptive innovation 5+ years hands on experience in utilizing modern operations tools like ServiceNow, Dynatrace, AppDynamics, Splunk and similar. Highly organized Working knowledge of CI/CD pipelines Understanding of and experience with cloud native databases such In both GCP and Azure Excellent communication, meeting facilitation and listening skills Strong negotiation, team working and interpersonal skills Proficient with PowerPoint, Word and Excel Ability to travel both domestically and internationality if needed (note: should be minimal travel for this position) Preferred Requirements Working knowledge of Terraform scripting to develop infrastructure as code Working knowledge of other cloud automation tools like Ansible, Rundeck, and Chef System Admin level experience in ServiceNow / Dynatrace / AppDynamics etc

Role- Technical support (Service Desk) Must have 1-2 Years international voice experience (Excellent comms) Immediate Joiners- Bangalore Rotational Night Shifts Graduate Budget- 4-6 LPA Contact- 7742324144

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :3 to 13 yrs Work Location :Bangalore/Pune/Hyderabad/Noida Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com