12783 Servicenow Jobs - Page 17

About the Role: Our client, a reputed IT training organization, is seeking an experienced Senior Technical Trainer to deliver professional training across advanced networking, cloud, and system administration domains, along with essential IT skills. Job Description: We are looking for an experienced Senior Technical Trainer to deliver professional training in advanced networking, cloud, and system administration technologies, along with core IT fundamentals. Core Topics (Must Have Expertise): CCNA (Cisco Certified Network Associate) MCSA (Microsoft Certified Solutions Associate) Red Hat Enterprise Linux Administration AWS (Amazon Web Services) Microsoft Azure Additional Topics (Preferred): Computer Hardware (CompTIA A+) Computer Networking (CompTIA N+) Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Operating Systems (Windows 10/11, basic Linux) Ticketing Tools (ServiceNow, Jira, or equivalent) Office 365 Administration Key Responsibilities: Deliver high-quality classroom and virtual training sessions. Design and update training materials, lab exercises, and practice tests. Provide mentorship and guidance to students for certifications. Evaluate student performance and provide feedback for improvement. Stay current with the latest technologies and industry trends. Assist in developing new training programs and curriculum updates. Requirements: Bachelor’s degree in Computer Science, IT, or related field (preferred). Professional certifications in CCNA, MCSA, Red Hat, AWS, and Azure are mandatory. Additional certifications like CompTIA A+, N+, or Microsoft Certified Trainer are an advantage. 3–4 years of experience in IT training or relevant industry roles. Strong presentation, communication, and mentoring skills. Ability to simplify complex concepts for learners at different skill levels. Benefits: Attractive salary package based on skills and experience. Support for certification renewals and upskilling. Collaborative and growth-oriented work environment. Opportunity to work with the latest tools and technologies. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹34,000.00 per month Work Location: In person

About Us: We are a leading IT training organization committed to delivering hands-on, job-oriented training that equips students with the skills needed for a successful career in the technology sector. Job Description: We are seeking an experienced and passionate Technical Trainer to deliver high-quality training sessions in the following areas: Computer Hardware (CompTIA A+) Computer Networking (CompTIA N+) Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Operating Systems (Windows 10/11, basic Linux) Ticketing Tools (e.g., ServiceNow, Jira, or equivalent) Office 365 Administration Cisco CCNA fundamentals Key Responsibilities: Deliver engaging classroom and online training sessions to students. Prepare course materials, lesson plans, and practical lab activities. Monitor student progress and provide constructive feedback. Stay updated with the latest technologies and certifications. Assist students in preparing for international certification exams (e.g., CompTIA, Microsoft, Cisco). Maintain training labs and ensure all equipment is functional. Requirements: Bachelor’s degree or related field (preferred). Relevant certifications such as CompTIA A+, N+, Microsoft Certified Trainer, or CCNA (preferred). Minimum 2–3 years of training or industry experience in the above-mentioned domains. Strong communication and presentation skills. Ability to simplify complex concepts for beginners. Benefits: Competitive salary package. Professional development opportunities. Support for certification renewals. Positive and collaborative work environment. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person Expected Start Date: 02/09/2025

About Motadata: Motadata is a renowned IT monitoring and management software company that has been transforming how businesses manage their ITOps since its inception. Our vision is to revolutionize the way organizations extract valuable insights from their IT networks. Bootstrapped since inception, Motadata has built up a formidable product suite comprising cutting-edge solutions, empowering enterprises to make informed decisions and optimize their IT infrastructure. As a market leader, we take pride in our ability to collect and analyze data from various sources, in any format, providing a unified view of IT monitoring data. We are customer-centric and continuously strive for excellence, enabling organizations to tackle complex IT challenges with ease. Follow us on LinkedIn and be part of an innovative team. We’re looking for folks who want to join us in unlocking the true potential of IT together! We at Motadata look forward to hiring talented Implementation Engineer Position Overview: As an Implementation Engineer, you will play a crucial role in the successful deployment of our products and solutions for clients. You will collaborate with cross-functional teams, understand client requirements, and ensure seamless integration and implementation of our technology solutions. The ideal candidate should have a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. Roles & Responsibility: • Design and Implementation: Designing service desk architectures for infrastructure and applications, as well as designing logging frameworks to ensure data collection, and analysis. • Technology Evaluation and Integration: Evaluating and recommending monitoring, logging, and event management tools and technologies. This includes integrating these technologies with existing systems and network to ensure seamless data flow and correlation. • Collaboration and Leadership: Collaborating with cross-functional teams such as DevOps, product, support and Security to ensure cohesive monitoring and management strategies. Should lead project delivery and contribute to governance and compliance policies, and mentor junior architects and engineers. • Documentation and Best Practices: Developing and maintaining delivery documentation, including diagrams, standards, and procedures. Also establish and promote best practices for monitoring and service desk across customer the organization, and provide training and support to operational teams. Collaboration with customer and Technical Training: Design and deliver SRS workshops and training sessions to build partners' and customer's technical skills and capabilities. Act as a trusted advisor to partners by sharing deep technical expertise and aligning solutions with their business goals. Requirements: • Should have experience with monitoring and service desk tools (e.g., ManageEngine, Broadcom, Microfocus, Dynatrace, Grafana, ELK Stack, TrueSight, ServiceNow, Kibana, Zoho Service Desk) and data visualization and dashboarding (e.g., JasperBI, PowerBI, Tableau). • Should also be familiar with tools deployment in on-premise as well as cloud. • Should be familiar with network architectures concepts such as secure zone and DMZ as well as ITIL processes. • ITIL certified is preferred. • Soft skills include a strong sense of initiative and ownership, communication and interpersonal skills, analytical and problem-solving abilities, and the ability to work effectively in a collaborative environment. • General Solution Skills: Must be able to gather requirements, analyze systems, and identify areas for improvement. Should possess technical skills, communication skills, project management skills, and organizational skills. Good to have Skill set: • Hands-on experience on Linux servers, Windows and Networking is a must.

About The Role Grade Level (for internal use): 10 Technical Automation Engineer We are looking for Automation Engineer to support ongoing Privileged Access Management (PAM) automation initiatives. This is a development-driven role, not focused on CyberArk administration or monitoring. While CyberArk experience is preferred but not mandatory, the position is open to candidates with experience in other PAM platforms such as BeyondTrust, Delinea (Thycotic), HashiCorp Vault, or similar. What You’ll Do Build and maintain automation workflows using PowerShell, Python etc., targeting PAM-related processes and requirements. Integrate PAM tools with enterprise platforms (e.g., Active Directory, ServiceNow, Cloud, Vaults etc.) via REST APIs. Use Git/GitLab for version control and contribute to a CI/CD pipeline. Collaborate with both internal and external teams to deliver automation outcomes. Ability to work independent in a high visibility team. Key Technical Skills Minimum 5 years of experience in automation development is required. Proficient in one of the scripting languages (PowerShell, Python etc.) – Required Must have experience building automation using Cloud, API, Workflows, Database SQL etc. Privileged Access Management (PAM) – Experience with CyberArk preferred, but other PAM tools (e.g., Beyond Trust, Delinea, HashiCorp Vault etc) are preferred. REST APIs – Hands-on experience integrating with security, cloud and 3rd party applications using APIs. Database SQLs – Nice to have Ideal Candidate Profile A strong developer or automation engineer with a passion for identity and access management. Agile, adaptable, and capable of contributing independently in a lean team structure. Strong communicator, problem solver, and collaborator. Comfortable with fast-delivery environment Proactive, quick learner with a strong liking for innovation and creativity, open-minded, and adept at quickly adapting to new technologies What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 314516 Posted On: 2025-08-11 Location: Ranga Reddy District, Telangana, India

About ProcDNA ProcDNA is a global rocket ship in life sciences consulting. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 200+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a cubicle - you'll be out in the open water, shaping the future with brilliant minds. Ready to join our epic growth journey? What We Are Looking For We are looking for a skilled and proactive L2 IT Support Engineer to join our team. The ideal candidate will have solid experience in handling end-user support, troubleshooting Microsoft 365 applications, managing IT infrastructure readiness, and maintaining asset inventory. This role requires a strong sense of ownership and the ability to resolve more complex technical issues escalated from L1 support. Key Responsibilities Handle escalated support tickets from engineers and ensure timely resolution. Provide advanced troubleshooting and support for the Microsoft 365 suite (Outlook, Teams, SharePoint, OneDrive, etc.). Support IT infrastructure readiness for new deployments, relocations, and upgrades. Deliver day-to-day end-user support, including hardware/software issues and system access. Maintain and manage asset inventory records and ensure data accuracy. Prepare and manage Excel-based reports for asset tracking, support metrics, and performance analysis. Collaborate with cross-functional teams to ensure seamless IT service delivery. Document solutions and contribute to the knowledge base for recurring issues. Comfortable working in rotational shifts to support business operations. Willing to extend shifts as per business needs and critical support requirements Required Skills & Qualifications 2–5 years of experience in IT support, with at least 1 year in an L2 role. Hands-on experience with ticketing tools (e.g., ServiceNow, Jira, Freshdesk, Fresh service). Strong knowledge and troubleshooting skills in Microsoft 365 applications. Experience in IT infrastructure setup and readiness. Familiarity with asset inventory management systems. Proficiency in Microsoft Excel for reporting and data analysis. Excellent problem-solving, communication, and interpersonal skills. Ability to work independently and mentor support staff. Flexibility to work in rotational shifts and extend hours when required. Preferred Qualifications Knowledge of ITIL frameworks. Experience in remote desktop support and system administration. Basic understanding of networking and security principles. Skills: it support,troubleshooting,communication,excel,microsoft 365,microsoft applications,asset inventory management,problem-solving,it infrastructure,ticketing tools

Job description: Job Role: Associate Technical Consultant Shift: 2-11 pm Work Mode: Hybrid Relevant Exp: 3+ years ServiceNow Testing Requirement Details: QA Role for a ServiceNow implementation project who is an experienced senior level testing resource. Needs to be highly motivated with experience leading conversations with the client, writing test cases, reviewing test results, tracking and managing QA defects and resolution, creating leadership reporting, and coordinating testing work across developers and client staff. Should have experience designing and developing ATF test cases in ServiceNow and should be well versed with the capability. Skill Requirements: • Experienced QA with a minimum of 3-5 years of relevant experience, ServiceNow HRSD testing experience preferred. • Solid experience in developing ATFs in ServiceNow. • 5+ years of QA experience for various system platforms • Experienced with writing test cases • Strong written comprehension and verbal skills

Req ID: 333880 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ServiceNow Developer to join our team in Remote, Delhi (IN-DL), India (IN). ServiceNow Technical Consultant NTT DATA is looking for a ServiceNow Technical Consultant who is passionate about ServiceNow and wants to continue to learn and grow with the platform every day. As a ServiceNow Technical Consultant you will have direct access to some of the most accomplished individuals within the ServiceNow ecosystem. You will have the opportunity to work on a wide variety of implementations, integrations, and upgrades with clients of various sizes, including some of the top Enterprise companies in the world. Our commitment to learning and development provides a ServiceNow Technical Consultant a unique opportunity for growth with individualized roadmaps and training to help elevate you to the future you want. Why we think this position is great: ServiceNow Technical Consultants work on dynamic teams to deliver the most challenging and complex solutions on the ServiceNow platform. Looking for someone who will build trust through responsiveness, preparedness, punctuality, and accountability on all aspects of a project. You will attend and contribute to discussions within workshops, meetings, and conduct calls with customers independently. This role performs system administration support clients, including but not limited to: form configuration, simple scripting, Service Catalog configuration, and Custom Homepages, Dashboards, etc. Have a love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people. Primary Responsibilities: Participate in technical aspects of delivering best in class customer solutions on the ServiceNow platform Collaborate effectively with virtual team members to achieve project goals and produce a variety of high-quality deliverables Contribute on multiple Agile engagements, utilizing the NTT methodology and tools to enhance project efficiency Participate in dedicated learning days ("ACE DAYZ") to stay current and continue to expand your platform knowledge Basic Qualifications: 1+ years of hands on ServiceNow experience About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Location - Gurugram (On Site) The Major Incident Coordinator role at Saxo Group (India) is primarily responsible for coordinating major incidents and service disruptions that could potentially impact critical trading operations, client transactions, regulatory obligations, or the financial integrity of Saxo Bank's services. This position requires swift resolution facilitation, ensuring service levels are maintained, and protecting business interests during major incidents. Responsibilities Responsible for handing major incident and service disruptions that could impact trading operations, client transactions, regulatory obligations, or financial integrity. Responsible for facilitating swift incident resolution, ensuring service levels, and safeguards business interests during major incidents. Participate and contribute in P1 & P2 incident meetings and post-mortems and task forces. Correctly classify and escalate incident priorities based on business impact and risk (in line with WIN104 and based on input from Business). Engage with Global Command Centre team to correlate events and functional issues reported from operational teams or from external clients and partners. Document knowledge and ensure documentation is available for other team members. Ensure efficient communication and collaboration between Houston Control, IT experts, Site reliability engineers and business stakeholders. Facilitate and contribute to Incident and Problem Management processes. Your Profile The major incident Coordinator will be actively involved in incident command bridge for smooth resolution of the incident and in post-mortem/Post-incident review meetings to ensure Root cause is understood and mitigation for future are discussed and documented for future reference. Effective communication and documentation are crucial, as the role involves collaborating with various internal teams and stakeholders to ensure seamless resolution of incidents and continuous service improvement. Further we are looking for a candidate with the following professional competencies: Experienced Major Incident Coordinator with 1-3 years of experience in coordinating high-priority incidents within dynamic environments, particularly in investment banking or trading sectors. Adept in coordinating service restoration activities and ensuring accurate incident documentation to enhance data quality and reporting. Major Incident Management Conduct Post Incident Review Hands-on in ITSM tools like ServiceNow Understanding of ITIL processes and frameworks, including Incident and Problem Management Basic understanding of Trading and Investment Banking Strong analytical, problem-solving, and communication skills, along with the flexibility to adapt to evolving technologies and work extended shifts to ensure seamless operations. ITIL certification and technical qualifications, such as B.E., B.Tech., or MBA, are advantageous. We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don’t just offer a job – we offer an opportunity to invest in your future! How To Apply Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

Job Title : Tier 1 Help Desk Agent Location : Noida, India Job Summary: We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team. In this role, you will be the first point of contact for users interacting with AI-driven Tier 0 systems in the context of clinical trial products. You will provide technical assistance, troubleshoot issues, and ensure seamless operations for SH systems and applications. This role requires strong problem-solving skills, empathy, and the ability to work effectively in a fast-paced, dynamic environment. Key Responsibilities: AI-Tier 0 Interaction: Collaborate with AI-driven Tier 0 support systems to diagnose and escalate issues, ensuring smooth transitions between automated responses and human support. Technical Support: Provide first-line support for users (clinical trial teams, researchers, patients, etc.) experiencing issues with SH-related products, applications, and software tools. Incident Management: Log and track support requests, ensuring timely resolution. Escalate unresolved issues to Tier 2 or other relevant technical teams. Troubleshooting: Troubleshoot basic hardware, software, and network issues related to clinical trial products and systems. User Assistance: Assist users in navigating SH products, ensuring they have the resources and support to use systems effectively. Documentation: Maintain detailed records of troubleshooting efforts, solutions provided, and user interactions. Ensure proper documentation is kept for recurring issues and resolutions. Communication: Maintain clear and concise communication with users, ensuring they are updated on the status of their support request and are satisfied with the outcome. Collaboration: Work closely with the resolver groups to identify recurring issues, suggest improvements, and ensure the success of trial operations. Continuous Learning: Stay updated on new tools, technology, and best practices in clinical trial management and IT support. Required Skills and Qualifications: Technical Support Experience: At least 1-2 years of experience in a help desk or IT support role, preferably in the healthcare or clinical trials sector. Familiarity with AI Systems: Understanding of AI-driven support tools and how they interact with human agents to ensure smooth user experience and issue resolution. Clinical Trial Knowledge: Familiarity with clinical trial processes, products, and software tools is a plus. Problem-Solving Skills: Strong analytical skills and the ability to think critically when troubleshooting technical issues. Customer Service: Excellent interpersonal and communication skills, with the ability to interact effectively with both technical and non-technical users. Technical Knowledge: Understanding of common IT issues related to software, hardware, networking, and databases. Experience with clinical trial management systems (CTMS), electronic data capture (EDC), and other relevant clinical software is a plus. Detail-Oriented: High attention to detail, ensuring accurate logging and resolution of issues. Preferred Qualifications: Experience working in a regulated environment (e.g., healthcare, clinical trials). Knowledge of clinical trial documentation standards (e.g., 21 CFR Part 11, GxP). Familiarity with remote troubleshooting tools and ticketing systems (e.g., ServiceNow). Education: High school diploma or equivalent required. A degree in IT, healthcare, or a related field is a plus. Shift Timings : Rotational Shifts We know that everyone has different wants and needs, which is why along with a highly competitive base salary we support our people and their loved ones with a variety of perks and benefits. As part of our team some of the benefits you can expect to receive are: Medical Insurance, Group Accidental Coverage/Insurance, Group Term Life Insurance Company Paid Subscription to Calm – The #1 app for mental fitness. Employee Referral Program – Bring the Best to Signant Health and earn a reward. Wellness Program – Participate in challenges and earn points for rewards. Proof! – Signant’s Employee Recognition Program where you can accumulate points to redeem exciting merchandise, gift cards, tickets, and more. Burn Along – Digital fitness and wellness platform Does this sound like something you’d like to explore? Then we’d love to hear from you! To apply, please submit your CV and a cover letter letting us know why you think you’d be perfect for this role. We will begin reviewing submissions during the application period and will fill the vacancy as soon as a suitable candidate is identified. At Signant Health, accepting difference isn’t enough—we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Overview Do you want to be help enrich the lives of learners worldwide? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM Plc have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Education Resources). Visit us here to find out more: www.rmindia.co.in Responsibilities Application Support (Must have) Extensive knowledge in troubleshooting web applications hosted in IIS or Apache. Should be able to replicate the issues raised by customers with available information. Deep dive into the issue to find RCA in given SLAs. Troubleshot both functional issues as well as performance issues in the applications. Proactively analyze the events logs and prevent any potential issues from happening. Database - MS SQL / Postgre SQL(Must have) Expert knowledge in writing complex sql queries in ms sql server or postgresql. Should be able to troubleshoot complex stored procedures, functions etc. Troubleshoot performance issues in DB server. Create custom sql queries to work around issues, bulk update data, purge data etc. Monitoring – Azure Monitor, Cloud watch, Grafana, Ops genie (Must have) Should be acknowledging alerts triggered from various monitoring solutions and resolve them. Knowledge in creating or optimizing alerts is good to have. Also analyze logs from Azure Application Insights or tools like sumologic. Ticketing tools – ServiceNow / Jira (Must have) Experience in ticket management. Create, update and triage tickets. Maintain ticket SLAs. Cloud – Azure / AWS (Desired) Hands on experience is maintaining/troubleshooting azure/aws services. Windows/Linux VM basic level administration such as upscale/downscale, start/stop, ssh, troubleshoot logs, check disk spaces etc. Basic administration of Azure SQL or Postgres RDS clusters, performance monitoring, troubleshooting. Maintaining secrets. Storage account/S3 management activities. Basics of IAM administration. Troubleshoot issues of applications hosted in AKS/ECS clusters. Service bus queue troubleshooting. Deployment – Azure Devops / Gitlab (Good to have) Deploying applications using existing deployment pipelines. Troubleshoot deployment failures. Scripting – Power shell / Shell (Good to have) Knowledge in writing scripts to automate tasks, setup workarounds. Experience 3+yrs Experience Azure Cloud, MS SQL, Application Support and Infrastructure Maintenance What's in it for you? At RM "My Work Blend @RM" provides office-based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at alternative locations, and with flexibility of hours, as appropriate to the role. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working. As well as a competitive salary our core benefits package includes Group Health Insurance, Group Personal Accident, Group Term Life Insurance, Doctor consultation reimbursement, annually, Medical reimbursement, monthly/Qtry/Annual Rewards & Recognition program, Annual Salary Review & Bonus payouts, Children’s Education Assistance Subsidy, Summer Vacation Scheme, Staff Children Engagement Programme, Knowledge Acquisition Subsidy, Transportation Subsidy, Birthday & Marriage gifts and Subsidized Technopark Club Membership. RM India also has a comprehensive Rewards & recognition program to recognize and reward employees. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at talent@in.rm.com

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com . Astellas’ Global Capability Centers – Overview Astellas’ Global Capability Centers (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are in India, Poland and Mexico. The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands. Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company’s strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients. Purpose and Scope As an Automation Test Engineer in Enterprise platforms, you will be a crucial player in driving our digital initiatives forward in our agile organization. Our agile operating model consists of two components – Digital Capability and Digital Execution. Digital Execution is about aligning multiple missions around business goals and facilitating collaboration on a larger scale. Digital Capability, on the other hand, focuses on the growth and development of individuals within a specific expertise area. This dual structure enables us to scale agile practices efficiently while maintaining a focus on both product development and individual skill enhancement. As an Automation Test Engineer, you will define strategy for leveraging test tools, administer the tools, develop automation test scripts for our organization. This role involves a blend of technical expertise, business acumen, and a deep understanding of Tricentis Tosca automation tools. You will create and execute automated test scripts as well as help delivery and support teams. You will use your knowledge, expertise, and quick learning to stay ahead and teach others in evolving automation tool ecosystem. You will provide technical support for Tosca, and resolve issues with external agencies and teams, business users and software vendors. You’ll also monitor performance and drive continuous improvement. The evolving use and future opportunities bring a lot of variety in your day-to-day job. You will be at the forefront of implementing innovative solutions and will have the opportunity to work on cutting-edge technologies in your field. This position is based in Bengaluru and will require some on-site work. Essential Job Responsibilities Develop automation roadmap and strategy for leveraging Tricentis Tosca for functional automation. Administer automation tools, manage users and roles, manage license utilization Define guidelines/best practice for writing automated test scripts, ensure test scripts’ consistency. Continuously improve test automation frameworks and processes to enhance efficiency and effectiveness Support test automation solutions for different environments and multiple platforms across landscape (Web-based, desktop-based; API’s; SAP, Veeva/SalesForce, Adobe, etc. Develop new automated test scripts and automate existing manual tests. Conduct peer reviews of automated test scripts Collaborate with cross-functional teams to understand requirements and ensure comprehensive test coverage Participate in Agile ceremonies and contribute to sprint planning, retrospectives, and daily stand-ups Ensure compliance with industry regulations and standards throughout the testing process Identify, document, and track defects and issues, working closely with development teams to resolve them Support components of the Tosca and their interfaces with other tools and systems. Help in troubleshooting issues within test platform Increase tools’ adoption through conducting training sessions Performance Monitoring and Optimization: Regularly monitor performance of tools, simplify administrative activities, identify bottlenecks, and implement optimizations to improve efficiency and user experience Security & Compliance: Ensure the applications are secure, compliant, and projects adhere to SLC best practices, including managing identity and access and securing data. Generate and maintain related documentation including SOPs, WIPs, STL Templates and Training Materials as needed Initiative Execution: Actively participate in and contribute to various initiatives, applying your specialized skills to achieve the objectives and expected Value. Contribute to the ongoing realization of Value from these enterprise platforms through continuous integration and deployment Collaboration: Work collaboratively with team members within the subdivision and across other digital and business units Continuous Learning: Engage in continuous learning and professional development to stay abreast of the latest trends and technologies in a specific area of expertise Innovation: Contribute innovative ideas and approaches to enhance project outcomes and digital capabilities Reporting: Regularly report on system use to your Capability Lead, VT captain, and team members Problem-Solving: Employ analytical and problem-solving skills to overcome project challenges and deliver effective solutions Quality Assurance: Ensure the highest quality and consistency in the work delivered. Required Qualifications Bachelor's degree in relevant field, e.g., Computer Science, Data Science 3+ years' experience in software test automation, working with tools like Tricentis Tosca or Worksoft Certify Deep understanding of testing within a heavily regulated environment. Experience in the pharmaceutical industry’ Experience in setting up and troubleshooting test automation tools like Tosca or Worksoft. Strong background in writing and troubleshooting automated scripts Experience in automating test scripts for platforms like SAP ECC or SAP S4HANA, Veeva/SalesForce, Adobe, ServiceNow, MS 365, etc Proven track record of establishing and following best practices for creating and managing test scripts Proficiency in different phases of testing like Sanity Testing, Functional Testing, GUI Testing, Regression Testing, Integration Testing, System Testing, Performance Testing, User Acceptance Testing (UAT). Thorough understanding of software development life cycle Experience in CI/CD Azure pipeline. Experience with integrating automated testing tools with product suite with DevOps pipeline Experience of working with OpenText ALM and ALM Client Familiarity with at least one Source Code Control too Strong knowledge of DevOps and Agile methodology and experience working in Agile teams. Experience in using Azure DevOps for continuous integration, continuous delivery, pipelines, and version control. Strong analytical and problem-solving abilities to troubleshoot and resolve technical issues related to automation tools. Ability to collaborate effectively with development, operations, security teams, business users, software vendors. Excellent communication skills, both written and verbal. Agile and adaptable to changing environments and project scopes. Preferred Qualifications Relevant certifications in Tricentis Tosca or Worksoft Certify. Work Environment At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines. Category PlatformX Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans

Company Description Bell Techlogix is a leading information technology managed services and solutions company focused on global government and mid-market enterprises, as well as educational institutions. Headquartered in Indianapolis, Indiana, with offices in Richmond, Virginia, and Hyderabad, India, we provide a variety of services including Digital Workplace Services, Cloud & Infrastructure, Cybersecurity, ServiceNow, Transformation Projects, and Application Services. Bell Techlogix maintains strong partnerships, being a Premier Partner with ServiceNow, Cisco, Dell/EMC, NICE, and is also a Microsoft Gold Certified Partner, among many others. Role Description This is a full-time on-site role for an Information Technology Service Desk Manager, based in Hyderabad. The Information Technology Service Desk Manager will be responsible for overseeing the day-to-day operations of the service desk, managing a team of service desk technicians, ensuring timely and efficient technical support, and maintaining high standards of IT service management. Duties include monitoring service desk performance, improving processes, and acting as a key point of technical escalation for complex issues. Qualifications & Experience Minimum 7 + years of relevant experience & at least 2 plus years of people management experience. Service Desk Management skills Information Technology and IT Management skills IT Service Management skills Technical Support skills Strong problem-solving and team leadership abilities Excellent communication and interpersonal skills Familiarity with ITIL or similar frameworks is a plus Bachelor's degree in Information Technology, Computer Science, or related field

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join our team of client-facing tech enthusiasts dedicated to delivering hands-on support and maintaining client systems for a diverse range of end users, including executive support. As Deskside Support, you're not just a problem solver – you're a technology hero. Picture yourself in a role where you're the go-to expert for testing and troubleshooting, playing a crucial part in identifying and resolving issues with software upgrades, system images, and cutting-edge hardware deployments. Your expertise will be invaluable as you tackle hardware and software dilemmas across a multitude of device types, both on-site and through remote support. Showcasing your knowledge of popular operating systems and applications, you'll make technology hiccups disappear with ease. In this role, you'll be part of a vibrant ecosystem, collaborating with other internal teams at Kyndryl as well as our esteemed alliance partners, such as Microsoft. At Kyndryl, we’re all about progress, and you'll be right at the forefront, recognizing opportunities for modernization and automation within your realm. You’re empowered to bring your creative side by presenting innovative ideas that not only enhance the end-user experience but also drive cost savings. Our customers’ satisfaction is paramount, and you'll play a pivotal role in achieving it by ensuring we meet XLA and SLA targets. If you're someone who thrives on teamwork and embraces the ever-evolving tech landscape, you'll love being part of a team focused on deploying the latest and greatest in technology. Join us as Deskside Support, where every day is a tech adventure, and you're the hero who keeps the digital world spinning smoothly. Your journey begins here. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. Whether you want to explore opportunities such as Service Delivery Management, Workplace Modernisation or Workplace Virtualization – Kyndryl is dedicated to your professional journey. Who You Are Responsibilities: Design, deploy, and maintain windows/Linux-based desktop environments for end-users. Configure and manage desktop applications, including office suites, email clients, web browsers, and productivity tools. Provide technical support to end-users for windows/Linux desktop-related issues. Collaborate with other IT teams to integrate windows/Linux desktops with existing systems and infrastructure. Develop and maintain documentation for Winodws/Linux desktop configurations, policies, and procedures. Evaluate new technologies and tools to improve the windows/Linux desktop environment. Implement security best practices to ensure the integrity and confidentiality of windows/Linux desktop systems. Troubleshoot hardware and software issues on Windows/Linux desktops. Monitor ticket queues, prioritize incidents and requests, and ensure timely resolution and fulfillment according to defined SLAs. Maintain accurate records of all IT assets, including hardware, software, licenses, and peripherals. Coordinate with security teams to deploy patches, updates, and security configurations to Linux endpoints in a timely manner. Requirements: Bachelor’s degree in computer science, Information Technology, or related field. Minimum of 3 to 5 years of experience in windows & Linux systems administration, with a focus on desktop environments. Basic scripting skills (e.g., Bash, Python, PowerShell) for automation and configuration management. Excellent troubleshooting skills and the ability to diagnose and resolve desktop-related issues and Strong communication, ability to interact effectively with end-users and technical teams. Ability to work independently and collaboratively in a fast-paced environment. Ticketing system experience (e.g., ServiceNow, Remedy, Jira ) Familiarity with remote desktop protocols (e.g., RGS, RDP, VNC). Basis Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. Willing to work in shifts environment. (e.g., US & UK) Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Ankura is a team of excellence founded on innovation and growth. Primary Responsibility Work on engagements around software license compliance reviews including Asset Identification, Data Collection, Data Analysis and Reporting. Help the clients identify their position on license compliance across publishers like Microsoft, IBM, Oracle, Adobe, SAP etc. Help clients address challenges related to Software licensing by identifying solutions for reducing compliance exposure. Help clients in optimizing costs and achieving overall IT maturity. Perform assessment of existing Software Asset Management (SAM) process and identify improvement areas. Desired Skillsets & Qualifications Bachelor's degree in computer science, information security, cybersecurity, engineering, or a related field Minimum 3 to 4 years of experience in consulting Any relevant certifications will be a plus Working knowledge on licensing of software publishers like: Oracle, IBM, Microsoft, VMWare, Autodesk Understanding of SAM process as per ISO 19770 SAM tools like: Flexera, Snow, OpenAudIT, ServiceNow etc. Scripting (Bash, VBScript, PowerShell etc.) Data analysis and reporting – using SQL, Microsoft Office (Excel, Access, PowerPoint) Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.

To be part of one of the largest IT services company in India To be a part of a high performing data-driven culture that fosters innovation About Our Client The client is a global IT services and consulting company specializing in digital transformation, cloud, ERP, and industry-specific solutions for sectors like manufacturing, BFSI, life sciences, and energy. It combines deep domain expertise with next-gen technologies to help clients innovate and grow. Job Description The client is seeking a visionary Knowledge Management (KM) Leader to design and execute an enterprise-wide KM strategy, foster a culture of knowledge sharing, and leverage AI and digital tools for innovation, efficiency, and service excellence. The role ensures critical knowledge is captured, organized, and easily accessible to employees, partners, and clients. The Successful Applicant The candidate should come with 15+ years in IT services, including 5+ years in Knowledge Management. They must have expertise in IT service management, KM systems (SharePoint, Confluence, ServiceNow), and collaboration platforms. They should have proven ability to lead large-scale KM initiatives, drive adoption, and manage change. They should have strong leadership, strategic thinking, and innovation skills, with exposure to AI/ML and agile or digital transformation preferred. What's On Offer A lucrative and competitive compensation An opportunity to work with a one of the largest IT services organisations in India and be part of a high performing data driven company that fosters innovations and encourages learning at every step. Contact: Priya Ramrakhiani Quote job ref: JN-072025-6797060

Company Description Xpertnest is dedicated to creating smarter systems that contribute to a more intelligent world through innovative solutions and cutting-edge technologies. By integrating artificial intelligence, machine learning, IoT, cloud computing, and advanced analytics, Xpertnest transforms individual micro-systems into a harmonious ecosystem. The company focuses on projects spanning various industries such as Telecom, Utilities, Agriculture, Automobile, Smart Cities, Healthcare, and Finance. Committed to innovation and positive impact, Xpertnest aims to create a universally connected world. Job Title: ServiceNow Developer Location: Ahmedabad, India Experience: 3+ Years Job Type: Full-time | On-site Key Responsibilities: Design and develop custom applications and modules on the ServiceNow platform. Configure workflows, forms, scripts, business rules, UI policies, and client scripts. Integrate ServiceNow with other systems using REST, SOAP, and other web services. Implement and manage ITSM processes such as Incident, Problem, Change, and Asset Management. Collaborate with internal teams and clients to understand requirements and provide optimal ServiceNow solutions. Participate in upgrade and migration activities ensuring minimal disruption. Follow best practices for coding and platform governance. Troubleshoot technical issues and provide support for ServiceNow solutions. Maintain proper documentation for configurations and customization.

Job Summary ¿ Minimum 15 years of IT industry experience, 10 years of experience handling Enterprise Service Management tools (ITSM, ITOM and Automation), with at least 5 years on ServiceNow ¿ Band ¿ P2 ¿ Able to frontend discussions, position ServiceNow and manage customer presentations ¿ Able to establish connect with counterparts in ServiceNow ¿ Should be passionate about growing ServiceNow business ¿ Able to understand Functional business requirements and able to convert into Technical use cases ¿ Hands on experience with access to ServiceNow demo instances and able to do show and tell sessions. Manage POCs and POVs independently ¿ Able to assess customer ESM environments and come up with recommendations / roadmaps ¿ Able to design and write ServiceNow technical proposals independently with guidance from Vertical experts and ServiceNow best practices ¿ Sound knowledge required on ServiceNow modules ¿ Should preferably be ITIL, ServiceNow CIS and Presales certified ¿ Should have a passion to keep up to date with new ServiceNow and other technology developments to continuously identify growth opportunities ¿ Own Business Plan, Drive Sales/Pipeline & track Revenue ¿ Manage Sales/Pipelines ¿ Drive/Support all Sales & Marketing activities running in the practice to meet business plans ¿ Drive Innovation/Collaborate/Market new solutions & frameworks for practice with Customers/Project team and Alliance team to innovate solutions ¿ Reactive & proactive proposition ¿ Track/Support Deal Financials Software Contract Understanding, Effort Estimation Techniques, Risk Mitigation ¿ Interface with C level Management ¿ Customers, Analysts, Alliances, TechM Mgmt, Client Partners & Program Head, etc. ¿ Manage Team & their working effectively to ensure timely response to all proposals, work with ecosystem for necessary support to them ¿ Work with all levels in Alliances ecosystem to ensure right level of partnership connects & drive business reviews

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Lead, Onboarding Capability Center you will play a pivotal role in demonstrating our company culture and making the best first impression. If you are a self-starter and looking for a role that helps create a great new hire experience, this is it! This individual will provide training on systems, tools, and processes to more junior team members, and may manage a team of contractors. They will continue evolving the onboarding process to ensure a positive experience as the volume grows. The Lead, Onboarding Capability Center will work closely with the Manager, Talent Operation Capability Center to provide input on gaps/areas of improvement as well as viable solutions. Your Impact Subject matter expert in processing regional work authorization (AMER) May manage a team of contractors with a high volume of offer generation and onboarding requests; provide feedback on a regular basis to help each member continue to grow in their roles Serve as a key member and active participant of the Staffing Operations team, offering ideas and suggestions to address gaps/roadblocks and present scalable solutions Share best practices and areas of improvement that will positively impact the team (thinking big) Act as the subject matter expert and assist with escalations in regions and troubleshooting, particularly supporting your team, to help them be successful Assist manager with workload plan, capacity planning in regions, and ensure adequate coverage is in place for holidays and after hours support Ensure a positive onboarding experience for new hires by ensuring all aspects of onboarding are completed accurately and timely including management of offer generation management of background checks through a third party vendor management of identify verification through a third party vendor and management of accurate onboarding data in Workday, SmartRecruiters, and other systems Participate in meetings as lead subject matter expert which impact operational design, reporting, or workflows Complete a variety of non-recurring and ongoing projects assigned by manager Manages and provides early intervention and support for the resolution to issues as they are identified and helps to implement long-term solutions Provide support for a variety of administrative activities requiring knowledge of organizational procedures, methodologies, and business practices Coordinate the recording, maintenance, preparation, and reporting of data related to new hire onboarding Own the entire new hire’s onboarding experience including: coordinate via Workday Onboarding platform and email with new hires regarding onboarding requirements, background check documentation, Welcome Day, and ensure all required information is returned in a timely manner Qualifications Your Experience 5+ years of progressive HR Onboarding experience in a technology organization or technology-related business, preferably with a multinational company (MNC) Shift timing - 10:30 pm to 7:30 am (IST) Management of a small team of contractors supporting the AMER region Offer generation and onboarding experience Experience with the Workday tool is required for this role Demonstrates a high degree of integrity and maintains confidentiality Flexible, yet highly organized, and able to adapt to shifting priorities, demands and deadlines in a global, dynamic environment Strong written and verbal communication skills Proficient at handling high volumes of work and multi-tasking in a fast-paced, high-intensity work environment Proficient in use of MS Office Suite or GSuite Understanding of the entire candidate/employee lifecycle, with ability to recommend process-oriented, technical, and/or operational solutions to improve the overall experience Meticulous attention-to-detail with consistent follow up Critical thinking and problem-solving is an absolute must Background check experience is highly preferred Experience with the following tools a plus: Workday, ServiceNow, SmartRecruiters, and DocuSign Additional Information The Team Our People team at Palo Alto Networks works throughout the organization to enable...you guessed it, people. Every team within the organization has a huge impact on our mission statement. We’re one team – driven to one mission statement. Each piece matters, and within the people team, you are focused on enabling our teams to resolve the world’s most aggressive cybersecurity risks. Our People team is centered on building, attracting, recruiting, and retaining the most passionate and committed talent to our organization, fulfilling that mission. We focus on building strong teams, centered on respect and enablement, empowering our employees to seek their career goals. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects – centered on what we believe is one of the most significant mission statements in the world. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Greetings from HRC Global Services! We have opening for SAP SuccessFactor-Compensation Module with our client at Mumbai Knowledge / Competency Compensation plan Eligibility rules Statements Route map Role-based permissions Business rules Bonus / Variable pay Budget Calculation Rewards and recognition Functioning / Process flow of compensation templates ServiceNow ticket tool Experience: 2–5 years relevant experience

At Citi, we are dedicated to building the future of banking by creating innovations used globally. As one of the world's most global banks, we are focused on evolving the ways of doing business. Join our team as an Officer, Infrastructure Engineer-Hybrid (Internal Job Title: 25867317 Infrastructure Automation Engineer- C11) based in Chennai, India, where you will have access to resources tailored to meet your unique needs. As part of our team, you will be empowered to make healthy decisions and manage your financial well-being for the future. We offer programs and services for physical and mental well-being, including telehealth options and confidential counseling. Additionally, we provide access to learning and development resources to enhance your skills as your career progresses. In this role, you will utilize your knowledge of applications development procedures to identify necessary system enhancements, consult with users and technology groups, recommend programming solutions, analyze applications for vulnerabilities, and provide testing and debugging support. You will also serve as an advisor to lower-level analysts. The ideal candidate will have 5-8 years of experience as an Infrastructure Automation Engineer with expertise in Weblogic, WebSphere, OHS, AHS, middleware services, Solace, CyberArk, Autosys, Unix commands, Service-Now, change management, and various platforms such as SAN, Backup, Web, Middleware, Database, Security, Network, and Virtualization. Working at Citi is more than just a job; it's a career that allows you to grow, give back to the community, and make a real impact. Take the next step in your career and apply for this role at Citi today.,

Greetings from HRC Global Services! We have opening with our client at Powai ,Mumbai . Skill Set: SAP SuccessFactors – Compensation Module Experience: 2–5 years relevant experience Knowledge / Competency: Compensation plan Eligibility rules Statements Route map Role-based permissions Business rules Bonus / Variable pay Budget Calculation Rewards and recognition Functioning / Process flow of compensation templates ServiceNow ticket tool Job Type: Full-time Pay: ₹1,500,000.00 per year Application Question(s): What is your CCTC ? What is your ECTC? Notice Period ? Experience: Total: 2 years (Preferred) SAP SuccessFactors-Compensation modules: 2 years (Preferred) Location: Powai, Mumbai, Maharashtra (Preferred) Work Location: In person

Key Responsibilities: Install, move, and decommission IT equipment (servers, switches, routers, storage). Perform hardware diagnostics, break/fix support, and RMA processing. Monitor and respond to alerts from infrastructure, environmental, and power monitoring systems. Perform regular inspections of data center systems including HVAC, power, fire suppression, and cabling. Coordinate with IT, facilities, and network teams to support maintenance, upgrades, and deployments. Maintain accurate inventory of equipment and consumables using asset management tools. Conduct structured cabling tasks including fiber and copper patching, labeling, and troubleshooting. Support remote hands activities and assist with system configuration as required. Follow all standard operating procedures (SOPs), safety guidelines, and escalation protocols. Provide timely documentation of activities, incidents, and updates in ticketing systems. Required Qualifications: 1–3 years of experience working in a data center, NOC, or infrastructure support role. Basic understanding of server, storage, and networking hardware. Familiarity with operating systems (Windows, Linux) and basic command-line usage. Knowledge of rack/stack procedures and power/cooling considerations. Comfortable working with hand tools and lifting equipment up to 50 lbs. Strong organizational skills and attention to detail. Preferred Qualifications: Experience with data center infrastructure management (DCIM) tools. Understanding of IP networking and structured cabling standards. Certifications such as CompTIA A+, Server+, Network+, or vendor-specific credentials. Familiarity with ITSM systems (e.g., ServiceNow, Jira). Experience with monitoring platforms and basic scripting (e.g., PowerShell, Python) is a plus.

You are looking for a Service Desk Support Engineer to join an MNC in Gurgaon with a minimum of 4 years of experience. Your main responsibilities will include providing desktop support in a high-paced technical environment, troubleshooting hardware and software issues, and ensuring compliance with IT security policies. To excel in this role, you should have a strong knowledge of Windows and macOS operating systems, MS Office, remote desktop support tools, and ticketing systems like ServiceNow or Jira. Additionally, you should possess basic networking understanding, security awareness, excellent communication skills, and the flexibility to work in rotational shifts, including weekends and holidays. Having relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar will be considered an added advantage. If you meet these requirements and are interested in this position, please share your updated CV with Neha from the HR team at cv.cocentrus@gmail.com. This is a full-time position with rotational shifts from Monday to Friday, located in Gurgaon.,

As a Global Connect Support Engineer at UnitedHealth Group's Information Security team, your primary role will involve supporting the secure delivery of global connectivity solutions across enterprise infrastructure, cloud environments, and partner ecosystems. You will play a crucial part in ensuring the secure, compliant, and resilient connectivity that safeguards sensitive healthcare data while facilitating global business operations. Your responsibilities will include monitoring, troubleshooting, and resolving connectivity issues across global VPNs, SD-WAN, and direct cloud connections with a strong emphasis on security and compliance. It will be essential to maintain the security posture across all external and internal connections, covering encryption standards, authentication protocols, and policy enforcement. Furthermore, you will be expected to assist in the implementation and upkeep of global connectivity standards and secure networking architectures. In the event of security incidents related to connectivity events, such as unusual traffic patterns, potential intrusions, or misconfigured tunnels, your involvement in security incident response and forensics will be required. Documenting configurations, incident resolutions, standard operating procedures (SOPs), and compliance audits will be a critical aspect of your role. It is imperative to ensure that the connectivity solutions align with HIPAA, HITRUST, and UHG internal security policies and standards. Additionally, supporting vulnerability management, patching efforts for network devices, and secure tunnels used in global connectivity will be part of your responsibilities. Your contribution to disaster recovery planning and secure remote access initiatives across the enterprise will be highly valuable. The role will require a Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or related field, or equivalent work experience, along with at least 3 years of experience in network engineering or support, preferably in a large, regulated enterprise. Having a strong knowledge of secure network protocols, firewalls, VPN technologies (IPsec, SSL), SD-WAN, BGP, and DNS is essential. Experience with security tools and platforms such as Palo Alto, Cisco ASA/Firepower, Fortinet, or Zscaler, as well as familiarity with compliance frameworks including HIPAA, NIST, or HITRUST, will be advantageous. Proficiency in ticketing and collaboration tools such as ServiceNow and Microsoft Teams is desirable. The ability to work effectively in a 24x7 enterprise support environment, including participation in an on-call rotation, is a key requirement. Industry certifications such as CCNA Security, CCNP Security, Palo Alto PCNSA/PCNSE, or CompTIA Security+ will be considered a plus. Experience working in healthcare or a similarly regulated industry, familiarity with cloud-native security and connectivity (AWS, Azure, GCP), and knowledge of Zero Trust networking principles are preferred qualifications for this role.,

locations Telangana, India time type Full time posted on Posted Today job requisition id JR108228 Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Sr. Analyst – SOX Compliance Job Description The SOX Compliance Senior Analyst will play a key role on the Corporate Governance, Risk & Compliance (GRC) team, driving operational excellence for the company’s Sarbanes-Oxley (SOX) program. This role partners with Finance, IT, and Internal Audit to ensure Internal Controls over Financial Reporting (ICFR) are properly designed, implemented, and operating effectively across the enterprise. The Sr. Analyst reports to the Director of SOX Governance, Risk & Compliance and participates as a key member of the Finance & Compliance organization. Responsibilities Assist in managing the annual SOX compliance plan, including scoping, risk assessment, and maintenance of the SOX testing calendar. Coordinate walkthroughs with process owners to document narratives, flow-charts, and risk-control matrices (RCMs). Perform detailed testing of key manual, automated, ITGC, and entity-level controls; retain clear work-paper evidence in accordance with PCAOB standards. Track and report control deficiencies, evaluate severity, and work with owners to develop and monitor remediation plans. Develop and maintain dashboards and metrics to communicate SOX status, testing progress, and remediation trends to stakeholders and the Audit Committee. Support external auditors by facilitating requests, aligning testing strategies, and ensuring timely delivery of evidence. Advise control owners on design enhancements, segregation-of-duties (SoD) conflicts, and opportunities for automation or efficiency. Map and maintain a common control framework that links SOX controls to related compliance requirements (e.g., COSO, COBIT). Manage the centralized GRC tool to house control documentation, testing results, and evidence artifacts; champion continuous monitoring capabilities. Provide SOX training and promote a culture of compliance and continuous improvement across finance, IT, and business operations. Perform ad-hoc reviews (e.g., M&A integration, system implementations) to assess SOX impact and design pre-implementation controls. Practice Agile methods and encourage automation to enhance control effectiveness and testing efficiency. Qualifications Education — Bachelor’s degree in Accounting, Finance, Information Systems, or a related field. Experience — 5 + years of combined SOX, internal audit, or Big 4 assurance/advisory experience, including exposure to ITGCs and automated controls. Certifications — CPA, CIA, CISA, or similar professional credential preferred. Technical Skills — Strong understanding of COSO framework, PCAOB guidance, and ERP/CRM/Codig environments (e.g., Workday, Salesforce, Zuora, Github); proficiency with GRC/ICFR tools (Workiva, OneTrust, or similar): proficiency w/ associate tools (ServiceNow, Smartsheet, Lucid Charts, Confluence) Analytical & Project Skills — Ability to analyze complex processes, manage multiple priorities, and drive projects to completion under tight deadlines. Communication — Excellent written and verbal skills; able to translate technical control concepts for both finance and non-technical audiences. Interpersonal — Proven ability to influence cross-functional stakeholders, foster collaboration, and maintain high ethical standards. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com . You can expect a response within 24–48 hours. 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