522 Servicenow Jobs - Page 14

We are seeking a skilled IT Service Desk Analyst to provide first-level IT support for EMEA region users . The role involves handling technical incidents and service requests, ensuring timely resolution, and delivering high-quality customer service aligned with global IT standards and SLAs. Key Responsibilities Provide L1 IT support to EMEA users via phone, email, chat, and ticketing tools Troubleshoot issues related to desktops, laptops, OS, applications, and network connectivity Support Windows OS, MS Office 365, Outlook, VPN, printers, and collaboration tools Perform Active Directory tasks: password resets, account unlocks, access provisioning Log, prioritize, and manage incidents/service...

Role Description We are looking for a Service Desk Agent with excellent English communication skills and hands-on experience in Service Desk support and Active Directory. The ideal candidate will provide high-quality technical support to customers through phone, chat, and email in a 24/7 rotating shift environment. Key Responsibilities Act as the first point of contact for customers reporting IT issues or requesting access and support Provide technical support via phone, chat, and email with a strong focus on customer satisfaction Log, track, and resolve incidents and service requests using ServiceNow or similar ITSM tools Ensure tickets are handled within SLA targets and escalated when requ...

8+ years of experience in IT services sales, business development, or enterprise SaaS product sales. Minimum 3–5 years of hands-on experience in selling or working with ServiceNow or similar platforms (e.g., Salesforce, BMC Remedy, Cherwell). Strong understanding of ITSM, ITOM, CSM, HRSD, or other ServiceNow modules. Demonstrated ability to meet or exceed sales targets in an enterprise IT environment. Exceptional communication, presentation, and relationship-building skills. Experience in working with cross-functional teams across sales, delivery, and product. Bachelor’s degree in Business, Technology, or related field; MBA is a plus. Preferred Skills: ServiceNow sales or technical certifica...

Min 1 Yr Exp Into Technical Support International Voice Must have - Voice exp Any Graduate (Mandatory) Work From Office 24*7 US Rotational Night Shift Absconded Cases Not Considerable Interview - Virtual Work From Office Contact Poshika at 9636487945 Perks and benefits Allowance and Incentive Both Way Cab 5 Day Working

International Technical Voice Support Min 1yr exp. in Tech Support/Service desk/Troubleshooting/L1 1 Year of Int Voice Exp. in Tech Support is Mandatory Any Graduate US SHIFTS Immediate Joiners Share your CV's Anmol 9828132262 Required Candidate profile Any Graduate with 1 Year experience in International Technical Voice Support Immediate Joiners Good communication Skills Cab Facility Performance based Inc

Int Technical Voice Process Any grad with min 1 yr exp in Service Desk/Tech Support WFO-5 days working Night Shifts Immediate Joiner

7+ years of hands-on ServiceNow experience, specializing in ITSM, HRSD, and CSM. Proficient in scripting (JavaScript, Glide API), Flow Designer, and integrations. Certified System Administrator and CIS in ITSM, HRSD, or CSM.

Key Responsibilities Automation & Testing  Design, develop, and maintain UI automation frameworks using Playwright (JavaScript / TypeScript)  Automate ServiceNow IRM workflows and end-to-end user journeys  Perform API automation testing for REST-based services  Integrate automated test suites with CI/CD pipelines  Analyze test execution results and collaborate with development teams to resolve defects Quality & Delivery  Ensure overall solution quality, stability, and performance  Participate actively in Agile/Scrum ceremonies (stand-ups, sprint planning, retrospectives)  Maintain comprehensive test cases, automation scripts, and documentation  Proactively identify risks, gaps, and ...

HC - Job Description: The role requires the ability to engage directly with clients and work collaboratively within a team while demonstrating a high level of independence and ownership. The candidate should be capable of handling L2/L3 support, with strong analytical and diagnostic skills, including the ability to perform effective Root Cause Analysis (RCA). Additional details related to technical competencies, processes, and other requirements are outlined below. Desired Relevant Experience: approx . 6 Years Technical Skills: Strong knowledge of Unix OS, including command-line operations and scripting. Working knowledge of Linux commands and system operations. Solid understanding of SQL an...

Your Role Lead and manage a team of Service Management professionals to ensure end-to-end delivery of high-quality IT services across multiple towers. Drive operational excellence in Incident Management, Major Incident Management, Problem Management, and Change Management, while aligning services to SLAs/KPIs and implementing continuous improvement initiatives. Govern service delivery processes and ensure compliance with ITIL best practices. Oversee major incident bridges, RCA analysis, and change planning with CAB governance. Utilize ServiceNow for incident, problem, and change workflows, reporting, and dashboards.Collaborate with stakeholders across IT operations, security, and business un...

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job S...

Overview Process New Customer set up on SAP, ensuring conformance to established data quality standards and service level agreements Execute monthly run change requests from the Field Sales team Maintain customer master file for new store and equipment order information. Send timely field communications on store openings and equipment order confirmations. Process new store creations and equipment order requests within 48 hrs, ensuring complete and accurate information. Run reports on BOBJ to validate the store set up and chain information. Highlight process gaps and inefficiencies and proactively seek solution to increase service level efficiency. Well versed with advanced excel and Power BI...

Roles and Responsibilities : Design, develop, test, deploy, and maintain ITSM applications on the ServiceNow platform. Collaborate with cross-functional teams to identify business requirements and implement solutions. Develop custom workflows, business rules, and integrations using JavaScript and other programming languages. Troubleshoot issues related to application performance, security, and compliance. Implement best practices for coding standards, testing, and deployment processes. Work closely with stakeholders to gather requirements and provide technical support. Job Requirements : Strong understanding of the ServiceNow platform, including its architecture, features, and best practices...

Introduction: A Career at HARMAN Automotive We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence Advance in-vehicle infotainment, safety, efficiency, and enjoyment About The Role The Automation Testing and Support Engineer is responsible for solution testing, training and support as part of the Automotive Digital Automation team. This role works closely ...

Location: Chennai/Pune/Mumbai Technical Skills: • Linux based application & server support/admin skills highly desirable • Windows & Unix server background added advantage • SQL & any one Shell Scripting Language(Pearl and/or Bash) is a must • Control-M batch monitoring • Experience in SWIFT Standards and messaging formats • Familiarity with connectivity modes such as FileACt, FIN, MQ File transfers • Appd & Splunk Monitoring • Familiarity with Change/INC/Problem management practices and tools such as Remedy/ServiceNOW • Familiarity in Agile methodologies including JIRA user story creation and Confluence documentation processes • Expert hands-on experience on Alliance Messaging Hub(AMH), Swi...

We have immediate opportunity for Business Analyst 8+ years. Synechron – Pune Job Role: - Business Analyst Job Location: - Pune About Synechron Synechron is a global technology consulting firm that helps leading organizations accelerate digital transformation through innovation, expertise, and agility. With more than 16,500 professionals across around 60 offices in over 20 countries, we combine deep industry knowledge with advanced capabilities in AI, cloud, cybersecurity, and data engineering. Our regional teams, supported by strategic delivery centers, provide scalable, cost-efficient solutions tailored to local markets. Through our award-winning Synechron FinLabs accelerators and strategi...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Description SupportEngineer for Infrastructure Support with experience in Java, AppDynamics , Monitoring, PLSQL Bachelor's degree in computer science engineering or a related field, or equivalent work experience required Experience in SLA management and Prod critical issues monitoring, escalation and resolution. Exposure in ServiceNow Portal and organizational change procedures. Responsibilities Experience in Java development, process automation, application health monitoring tools , Devops Experience in PL SQL Lead troubleshooting during production. Ensures that expected application performance levels are achieved by coordinating stability efforts with Development and the program team. ...

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model ...

Line of Service Advisory Industry/Sector Not Applicable Specialism Microsoft Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broa...

Job description: Job Description Job Purpose: Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. ͏ Objectives of this role: - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. ͏ ÃÂ...

Job Description SupportEngineer for Infrastructure Support with experience in Java, AppDynamics , Monitoring, PLSQL Bachelor's degree in computer science engineering or a related field, or equivalent work experience required Experience in SLA management and Prod critical issues monitoring, escalation and resolution. Exposure in ServiceNow Portal and organizational change procedures. Responsibilities Experience in Java development, process automation, application health monitoring tools , Devops Experience in PL SQL Lead troubleshooting during production. Ensures that expected application performance levels are achieved by coordinating stability efforts with Development and the program team. ...

Requirements Description and Requirements A senior-level position responsible for defining, implementing, and optimizing ITIL processes while leading service transition initiatives across the organization. This role combines technical expertise with strategic leadership to drive operational excellence, digital transformation and customer experience . Key Responsibilities: Process Management Implement processes including Level 3 & 4 process documentation Map and optimize process interlocks across service management functions Develop and maintain use cases for process implementation Lead ITSM tool configurations and implementations (ServiceNow) Design and implement customer-specific ITIL opera...

Senior Associate, Junior Salesforce DevOps Engineer Company Profile LSEG (London Stock Exchange Group) is a world-leading financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering services across Shared Technology, Data & Analytics, Capital Markets, and Post Trade. Backed by three hundred years of experience, innovative technologies, and a team of over 23,000 people in 70 countries, our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth. We are excited to expand our tech centres of excellence in India, introducing new engineering led roles that will en...

About The Role Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : ServiceNow ITOM Discovery Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Custom Software Engineer, you will develop custom software solutions to design, code, and enhance components across systems or applications. Your typical day will involve collaborating with cross-funct...