25080 Servicenow Jobs - Page 12

ACL Digital is seeking an experienced MIS and Quality Lead to compile and analyze support metrics for monthly reviews, drive continuous improvement, and ensure high-quality service delivery for our Oracle Managed Services project. The role involves collaborating closely with client leads to manage small enhancements based on team capacity and oversee the quality assurance processes. Responsibilities: Compile and analyze support metrics for monthly reviews Collaborate closely with client leads to drive continuous improvement Manage small enhancements based on team capacity Oversee quality assurance processes to ensure high-quality service delivery Develop and maintain MIS reports and dashboar...

Skills: Good understanding of IT knowledge IT Infra servers win & unix Excellent communication skills Note: We need good stability candidates with excellent communication and only female candidates Detailed : Ability to monitor the infrastructure alerts and take action to resolve the events Escalate to business as needed Perform Health checks to ensure the start & end of business hours To have knowledge on IT infrastructure able to bridge calls to the business incase of known incidents Ability to work in shifts 24 x 7 Sound knowledge & hands on experience on WIN & Unix L1 skill Ability to communicate to users over telephone e-mail communication in English Have knowledge on handling ITSM serv...

Your Team Responsibilities Our mission is to embed AI-driven automation, telemetry, and observability into MSCI’s production environments, enabling the Quality Center of Excellenace team to deliver on its objectives of operational excellence, risk reduction, and quality at scale. We serve as the engineering backbone of production governance, ensuring that systems are reliable, efficient, and continuously improving through data-driven insights. Your Key Responsibilities AI Tooling & Framework Development Build AI-driven tools for anomaly detection, incident triage, and root-cause analysis in production systems. Develop and deploy automation frameworks to support Level 1 / Level 2 support team...

Job Title: Full Stack ServiceNow Developer Location: Bangalore/Hyderabad Exp: 4+yrs We are looking for immediate joiners only JD : Strong hands-on development experience in ServiceNow (Glide scripting, UI actions, client/server scripts, Service Portal, Flow Designer, IntegrationHub). Full stack proficiency in JavaScript, AngularJS, HTML, CSS, and REST API development . Experience implementing ServiceNow Agentic AI, Virtual Agent, and GenAI features (Now Assist, Predictive Intelligence, AI Search) .

Location : Hyderabad(Onsite) Mode of Work : Full-Time Role Summary: Serve as the bridge between Client’s support and operations business processes and standard ServiceNow ITSM workflows. This role will assess / analyze existing 1P systems (i.e. internal ticketing systems) and design transition paths toward SN Incident, Case, Change, and Knowledge modules with minimal customization. Key Responsibilities: o Map (and document where needed) current support ops workflows and data models o Translate business requirements into SN-compatible process designs o Design resolver flows, approval chains, and support group hierarchies o Lead functional workshops with stakeholders and support teams o Collab...

Job Title: Salesforce Support Consultant_L1 Address: Kadubeesanahalli, Bengaluru, KA 560103 India Shift: 4pm to 1 am IST Work Type: 3 months CTH Work Arrangement: 2 days onsite, post 7pm split hours(Office and Home) Job Description: Serve as the primary point of contact for all Salesforce-related inquiries, issues, and user support requests. Respond to and resolve tickets promptly, ensuring user satisfaction and minimal disruption to business operation Functional support in any of the applications where the Client uses Salesforce in a production environment (including support of related sandbox or test environments) Help desk break/fix tickets or incident Respond to issues/incident based on ...

We are seeking a highly skilled ServiceNow Developer with a strong focus on CMDB data analysis. The ideal candidate will have a deep understanding of ServiceNow ITSM and ITOM modules and be able to effectively design, develop, and maintain CMDB configurations. Key Responsibilities: CMDB Data Management: Design, develop, and maintain CMDB configurations to ensure data accuracy and consistency Enrich CMDB data through automation and integration with other systems Analyze CMDB data to identify gaps and inconsistencies Implement data quality checks and validation rules ITOM Process Automation: Automate ITOM processes using ServiceNow workflows, scripts, and integrations Develop custom applicatio...

Job Summary As an L2 Engineer, you are part of a 24/5 support for HCM team that is responsible for migration, incident operations, problem investigation, management and resolution. You will work closely with cross-functional teams to understand and address customer needs and react quickly to support and operations issues. The Application Support group is a part of NetApp’s IT function and is responsible for a wide range of applications expertise. As a part of a team, you will help to ensure that team objectives and operational goals are met. Job Requirements • Provide specific technology operations support during assigned shift. Handle incident tickets, migrations, speak with end-users, work...

We are seeking a highly skilled ServiceNow Developer with a strong focus on CMDB data analysis. The ideal candidate will have a deep understanding of ServiceNow ITSM and ITOM modules and be able to effectively design, develop, and maintain CMDB configurations. Key Responsibilities: CMDB Data Management:Design, develop, and maintain CMDB configurations to ensure data accuracy and consistency Enrich CMDB data through automation and integration with other systemsAnalyze CMDB data to identify gaps and inconsistenciesImplement data quality checks and validation rules ITOM Process Automation: Automate ITOM processes using ServiceNow workflows, scripts, and integrationsDevelop custom applications t...

2 - 3 Years 1 Opening Trivandrum Role description We are looking for a skilled and proactive Technical Support Engineer / Service Desk Analyst with a fair understanding of ITIL framework and experience in providing end-to-end IT infrastructure support. The ideal candidate will be responsible for delivering desktop support, managing customer infrastructure, and contributing to system reliability and performance through effective troubleshooting and monitoring. Key Responsibilities Provide Level 1/Level 2 technical support for end-users, ensuring quick resolution of hardware, software, and network-related issues. Support desktop/laptop configuration, software installation, and troubleshooting....

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Build high-quality, clean, scalable...

Job Description The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technol...

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here ...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Platform Support Engineer (L3) is a seasoned subject matter expert who exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications tha...

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Team CRM and Industry Workflows (CIWF) Engineering Team in ServiceNo...

Country/Region: IN Requisition ID: 30124 Work Model: Position Type: Salary Range: Location: INDIA - HYDERABAD - BIRLASOFT OFFICE Title: Technical Specialist-Service now ITSM Support Description: Area(s) of responsibility Job Title: ServiceNow ITSM L1 Administrator Role Summary: The ServiceNow ITSM L1 Developer/Admin is responsible for supporting the configuration, maintenance, and basic development of the ServiceNow ITSM platform Key Responsibilities: Support Incident, Problem, Change, and Request Management modules. Good understanding of ITIL and ITSM processes. Basic knowledge of CMDB and Asset management. Configure forms, lists, flow using workflow / flow designer, SLA, Schedule, notifica...

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Aligned to specific customer accoun...

Job Title: SAP HR Functional Consultant Experience: 10+ Years Location: Hyderabad Notice Period: 15 Days Work Mode: Hybrid Job Type: FTE/C2H Key Responsibilities: · SAP HR Consultant will analyze and propose technical solutions and develop technical requirements based on Functional Specifications. Work closely with Technical Team and Functional Consultants. Provide and document effort estimation, feasibility study, unit testing and technical review. · Well versed in business analysis, design, configuration, testing, training, implementation and post implementation support, technical and functional specifications and interfaces handling. Expert in change management process is added advantage....

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The position of Engineer will be a part of a dynamic and growing team within the GRCT organization at American Express. T...

We are seeking a skilled MFT Developer with expertise in IBM Sterling Integrator to join our team. The ideal candidate will be responsible for designing, developing, implementing, and maintaining file transfer solutions using IBM Sterling Integrator to meet the business needs of our clients. Key Responsibilities Strong knowledge in working with IBM Managed file transfer and monitoring tools – Sterling Integrator, Sterling Control Center, Sterling File Gateway, Sterling Connect Direct Experience with different file transfer protocols SFTP, FTPS, HTTPS ,Connect Direct . Knowledge of B2B/MFT concepts, technologies, best practices, standards, and architectures within the IBM Sterling Integrator....

Job Description : Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | Understanding Asset Management, Hardware/Software | 3 - Experienced Secondary -> Technology | Tools and Technology | Usage of ITAM tools | 1 - Aware Secondary -> Behavioral | Aptitude | Data Related Skills | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Communication | 1 - Aware Tertiary -> Behavioral | Aptitude | Information Processing | 1 - Aware Technical Primary Skills 1. Knowledge of Hardware and Software Asset Management 2. Experience in Hardware and Software Asset Management 3. User asset On Boarding and Off Boarding 4. New User Asset On Boarding and Off Boarding 5...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The position of Senior Engineer will be a part of a dynamic and growing team within the GRCT organization at American Exp...

We are looking for a dynamic and experienced HR Systems Administrator to join our Global HR Systems team. In this role, you will provide technical expertise and oversight for Workday, Cornerstone LMS, HR ServiceNow, and other HR Systems. Your primary responsibilities will include maintaining and enhancing Workday modules and other HR Systems, consulting with business stakeholders to identify requirements, designing and implementing solutions, and providing functional and systematic support for complex system issues. You will focus on continuous improvement of system processes to drive efficiencies, reduce risk and support a superior employee experience. Key Responsibilities Product Managemen...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: Competent on any 2 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 2 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica). Hands on experience on ServiceNow SAM Pro / Flexera / SNOW SLM. Good understanding of publisher contracts, license metrics a...

AHEAD is searching for an Automation Engineer to be a part of our Managed Services team. This individual will provide DevOps functions supporting our growing Managed Services business. This individual will develop automated solutions, implement CI/CD processes, ensure security and compliance, and collaborate with internal teams. The automation engineer must have a strong technical background, analytical skills, and excellent collaboration skills. The ideal candidate will have experience with infrastructure as code, containerization, and orchestration technologies. Roles & Responsibilities Develop tools to automate the standup of Elastic Observability for customers and provide ongoing lifecyc...