Designation: - IT Asset Manager Work Location: Gurugram Experience: 2-5 years Job Summary: We are seeking a proactive and detail-oriented IT Asset Manager with at least 2 years of experience in managing and optimizing IT assets across the organization. The ideal candidate will be responsible for tracking, analysing, and managing the lifecycle of hardware, software, and other IT equipment to ensure compliance, cost-effectiveness, and operational efficiency. Key Responsibilities: • Maintain and manage the complete lifecycle of IT assets including procurement, deployment, utilization, maintenance, and disposal. • Maintain accurate inventory of all IT assets (hardware and software) using IT Asset Management tools. • Coordinate with procurement, finance, and IT teams to ensure accurate asset acquisition and allocation. • Monitor software license usage and ensure compliance with licensing agreements. • Oversee the implementation, replenishment, and maintenance of the IT Vending Machine for seamless hardware distribution (e.g., keyboards, mice, headsets, etc.). • Ensure the IT Vending Machine is regularly stocked and functioning properly; coordinate with suppliers for inventory restocking. • Generate regular reports on asset status, utilization, and upcoming renewals. • Implement and improve IT asset management policies and procedures. • Handle asset audits and reconcile discrepancies. • Support in budgeting and forecasting for IT assets. • Collaborate with vendors for quotes, renewals, and service contracts. • Ensure security and integrity of IT assets throughout their lifecycle. Required Skills & Qualifications: • Bachelor’s degree in IT, Computer Science, or a related field. • Minimum 2 years of experience in IT Asset Management or a related role. • Familiarity with asset tracking tools and ITSM platforms (e.g., ServiceNow, ManageEngine). • Good understanding of software licensing, hardware inventory, and lifecycle management. • Strong Excel and data analysis skills. • Excellent organizational and documentation skills. • Good communication and coordination abilities. Preferred Qualifications: • ITIL certification is a plus. • Experience with IT procurement and vendor management. • Familiarity with compliance and audit processes. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Cloud AI/GenAI Engineer(ServiceNow) We are seeking a talented AI/GenAI Engineer to join our team in delivering cutting-edge AI solutions to clients. The successful candidate will be responsible for implementing, developing, and deploying AI/GenAI models and solutions on cloud platforms. This role requires knowledge of ServiceNow modules like CSM and virtual agent development. Candidate should have strong technical aptitude, problem-solving skills, and the ability to work effectively with clients and internal teams. What You'll Be Doing Key Responsibilities: Cloud AI Implementation: Implement and deploy AI/GenAI models and solutions using various cloud platforms (e.g., AWS SageMaker, Azure ML, Google Vertex AI) and frameworks (e.g., TensorFlow, PyTorch, LangChain, Vellum). Build Virtual Agent in SN – Design, develop and deploy virtual agents using SN agent builder Integrate SN – Design and develop seamless integration of SN with other external AI systems Agentic AI: Assist in developing agentic AI systems on cloud platforms, enabling autonomous decision-making and action-taking capabilities in AI solutions. Cloud-Based Vector Databases: Implement cloud-native vector databases (e.g., Pinecone, Weaviate, Milvus) or cloud-managed services for efficient similarity search and retrieval in AI applications. Model Evaluation and Fine-tuning: Evaluate and optimize cloud-deployed generative models using metrics like perplexity, BLEU score, and ROUGE score, and fine-tune models using techniques like prompt engineering, instruction tuning, and transfer learning. Security for Cloud LLMs: Apply security practices for cloud-based LLMs, including data encryption, IAM policies, and network security configurations. Client Support: Support client engagements by implementing AI requirements and contributing to solution delivery. Cloud Solution Implementation: Build scalable and efficient cloud-based AI/GenAI solutions according to architectural guidelines. Cloud Model Development: Develop and fine-tune AI/GenAI models using cloud services for specific use cases, such as natural language processing, computer vision, or predictive analytics. Testing and Validation: Conduct testing and validation of cloud-deployed AI/GenAI models, including performance evaluation and bias detection. Deployment and Maintenance: Deploy AI/GenAI models in production environments, ensuring seamless integration with existing systems and infrastructure. Cloud Deployment: Deploy AI/GenAI models in cloud production environments and integrate with existing systems. Requirements: Education: Bachelor/Master's in Computer Science, AI, ML, or related fields. Experience: 3-5 years of experience in engineering solutions, with a track record of delivering Cloud AI solutions. . Should have at least 2 years’ experience of SN and SN agent builder Technical Skills: Proficiency in cloud AI/GenAI services and technologies across major cloud providers (AWS, Azure, GCP) Experience with cloud-native vector databases and managed similarity search services Experience with SN modules like CSM and virtual agent builder Experience with security measures for cloud-based LLMs, including data encryption, access controls, and compliance requirements Programming Skills: Strong programming skills in languages like Python or R Cloud Platform Knowledge: Strong understanding of cloud platforms, their AI services, and best practices for deploying ML models in the cloud Communication: Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal teams. Problem-Solving: Strong problem-solving skills, with the ability to analyse complex problems and develop creative solutions. Nice to have: Experience with serverless architectures for AI workloads Nice to have: Experience with ReactJS for rapid prototyping of cloud AI solution frontends Location: Delhi or Bangalore (with remote work options) Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

About Us Aelum Consulting is emerging Enterprise Service Management service provider with over 5+ years of experience in providing end to end solutions around ITSM Process, ServiceNow Implementation, Consulting, development and support. We have over 11000+ hours of experience in designing empirical processes for our valuable customers that reduced their Operating Costs (Reduced ~750K for our prestigious customers in 3 years). Job Description Job Type: Full Time Job Location: Noida/Hyderabad/Jaipur Job Role : ServiceNow Pre - Sales Consultant Role. Gathering customer requirements Creating presentations and conducting product demos Building proofs of concepts Responding to RFPs Documenting Proposals and Statements of Work Estimating ITSM, CSM, ITOM and SPM related packages of work Facilitating discovery workshops to understand customers business challenges Conveying requirements to technical teams. Create Epics and Features, assessing complexity and steering delivery team in the right direction Aligning development with requirements both internally and with 3rd parties including offshore suppliers. Demonstrations to deliver technical and commercial arguments for proposed solutions. End to end ServiceNow Sales and workshops. Identify and advice on key client changes for internal processes and current technology. Management of existing technical teams, including performance reviews Contributing to the development and growth of the ServiceNow practice. What Experience You'll Bring Understanding each client's unique needs across various industries requires deep research, continuous engagement, and designing tailored solutions. Managing expectations, preventing scope creep, delivering compelling presentations, and navigating the competitive landscape are major challenges. Staying updated with continuous advancements in the ServiceNow platform is essential for ongoing professional development. Key Competencies ServiceNow: Certified System Administrator ServiceNow Micro-certification in various areas Pre-Sales Accreditation in CSM, SPM, ITSM, ITOM, GRC Requirements For The Role Deep understanding of ServiceNow platform and modules Excellent communication and sales skills Strong problem-solving abilities Relevant experience in pre-sales or solution consulting Familiarity with ITIL processes Bachelor's degree in a relevant field4 has context menu check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less

Extensive programming knowledge with supporting In-house or SAAS applications on .Net / Windows Knowledge of Java / Linux OS. SQL / Oracle DB knowledge is necessary and Understanding of Agile / SAFE practices. Good communication skills Should be able to work from office 2-3 days a week (hybrid) The ideal candidate should be an individual contributor with a get it done attitude. Knowledge of infrastructure i.e. servers, Knowledge of installation/configuring Vendor product, basic network protocols, performance tuning Exposure to the tools such as ServiceNow, Autosys, Bitbucket, Jenkins Show more Show less

Summary Position Summary ServiceNow Configurator/Developer (Analyst) – Deloitte Support Services India Private Limited Solutions Delivery-Canada is an integral part of the Information Technology Services group. The principle focus of this organization is the development and maintenance of technology solutions that e-enable the delivery of Function and Marketplace Services and Management Information Systems. Solutions Delivery Canada develops and maintains solutions built on varied technologies like SalesForce, Microsoft technologies, SAP, Hadoop, ETL, BI , ServiceNow, PowerAutomate, OpenText. Solutions Delivery Canada has various groups which provide the best of the breed solutions to the clients by following a streamlined system development methodology. Solutions Delivery Canada comprises of groups like Usability, Application Architecture, Development and Quality Assurance and Performance. Work you’ll do Create, configure, and customize ServiceNow applications for new and existing implementations. Create and configure functional data such as Notifications and Service Level Agreements. Create and configure script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, ACLs. Set-up interfaces between ServiceNow and other platforms in line with integration opportunities identified by Solution Architects. Perform system and integration testing. Recommend Administration settings and best practices. Create documentation of the developments, unit test cases and implementation plans. Work effectively in diverse teams within an inclusive team culture where people are recognized for their contribution Responsibilities Strategic Strong technical skills regarding technical topics and remote collaboration skills are critical to this role. Demonstrates an ability to deliver on project commitments. Produces work that consistently meets quality standards. Must have hands on experience in ITSM & ITBM module of ServiceNow. Must have knowledge of UI builder and Workspace configuration in ServiceNow. Should have hands-on experience in Business Rules, Script Include, ACLs, and all server-side scripting in best practice. Knowledge of Domain separation in ServiceNow is add-on. Operational Design, Development and Implementation of ServiceNow customization including, but not limited to core setup, workflow administration, reporting, data imports, custom scripting, and third-party software integrations. Should have a good understanding of Agile/SAFe Methodologies. Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc. Perform workflow design, configuration, development, and data loads for ServiceNow platform, (ServiceNow) applications. Responsible for programming workflow, enhancements, and integrations with ServiceNow platform applications. Should have REST/SOAP Web Services integration experience. Good to have knowledge on following ServiceNow applications. Discovery – On-Premises & Off- Premises ServiceNow Orchestration ITOM - IT Operations Management SPM/ITBM – IT Business Management HRSD (HR Service Delivery Fundamentals) ServiceNow Event Management Integration and ServiceNow Scripting (Glide, (JavaScript, Ajax, XML, JSON etc. HTML and CSS)) Maintain pace with ServiceNow versioning. Perform upgrades and customizations of ServiceNow platform applications based on guidance from project manager, architects, ITIL practice leads and customers. Maintain and adhere to source code, configuration management, release management and software development best practices. Develop training materials and provide end-user or IT technician training on using the ServiceNow functionality. Provide in-person support daily to customer and team This will include direct interaction with the Executive staff and other key management. Maintain ServiceNow training and knowledge thru self-learning, attending conferences and training Responsible for proactive problem and risk management Triage and fix defects found in ServiceNow platform, applications, and workflows. Defining and validating non-functional (technical) requirements and establishing traceability between requirements and application architecture/design. End-to-end ownership of Solutioning for current & new opportunities (starting from requirement analysis to proposal delivery). Working with SMEs, Leads, Managers, Resources & Project/Delivery Manager (in case of specific inputs for solution) on finalizing the solution and estimates. Work with Project/delivery managers to build POC (proof of concept), prototype and sample development. Work with project/delivery managers to devise the timeline/schedule for executing the project. Working as a bridge between the Client & Delivery team during the transition of the won opportunities. And supporting delivery team in initial stages of the Discovery Phase, including discovery agenda finalization, facilitation material preparations, dry runs and actual engagement. Timely & quality delivery of opportunities Should have good understanding and should be up to date on ServiceNow latest releases, features and issues. Should be always align to the best practices and thrive towards innovative solution. Should have niche understanding of the ITIL processes and should be able to relate with the stakeholder requirements. Experience: 1-2.6 Years Work location: Hyderabad Shift Timings: 11- 8 pm Key Technical Skills, Experience and Knowledge At least 2-4 years of ServiceNow experience, including custom development, configuration. ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services. Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow. Customize ServiceNow UI and Service Portal through use of UI pages, CMS, CSS and Service Portal widgets. Strong knowledge of integrations and migrations. Deep understanding of ITIL. Strong understanding of ServiceNow administration settings. Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale ServiceNow implementations Performs well in an agile environment with constant feedback and interaction with the team. Ability to accurately estimate level of effort/duration on projects and tasks. A positive attitude and perseverance required to troubleshoot/resolve complex technical issues whilst balancing multiple priorities. Demonstrated ability to troubleshoot technical issues. Strong knowledge in application development life cycle Executes design activities leveraging knowledge of all application design techniques; Ensures design is consistent with solution architecture; Ensures adherence to design standards; Performs technology proofs-of-concept to support design approaches Execute construction of solution that leverages knowledge of designated programming language(s) and ensures consistency with proposed design approach; Initiates peer reviews of system code; Establishes standards and leading practices Experience working with geographically distributed and culturally diverse work groups Strong written and verbal communication skills with the ability to present to IT and business leaders Demonstrated ability to stay current with development best practices, existing and emerging technology platforms, and industry trends Experience with formal software development methodologies, with a focus on Agile Certifications ServiceNow Certified Systems Administrator is a must. ServiceNow Implementation Specialist & CAD is a great bonus. Essential Competencies High degree of technical expertise in relevant areas Team Orientation and Team lead Motivated team player willing to learn from others Analytical, logical, thorough and methodical Problem management skills Able to work without supervision using their initiative to be creative in solution design Excellent interpersonal manner, communication skills & customer focussed Education/Other: Bachelor’s Degree Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302821 Show more Show less

The role: Should have handled the employee life cycle management (Hire to Retire) Demonstrate good proficiency in HR processes and standard operating procedures Managing & Coordinating queries on Case management tool Liaising with employees, Managers, and other HR colleagues Working closely with the HR Community and COE s Proactively contributing to improvements within the department Provide first-level support to employees on HR-related queries, such as benefits. Administer HR processes, such as onboarding, employee data management, and benefits enrolment. Ensure accurate and timely completion of HR-related tasks, such as preparing and maintaining personnel files, processing employee changes. Excellent written and verbal communication skills Ability to work under pressure and meet tight deadlines What youll bring: Graduate/ MBA with a minimum of 4 years of relevant experience. Experience, preferably in a HR Shared Services function. Preference will be given to candidates with experience and knowledge on Workday and Service Now Applications Excellent IT skills, particularly MS Word, Power point, Excel.

Automation: Develop and maintain automation tools and scripts to streamline deployment, monitoring, and management of the infrastructure and applications. Monitoring and Alerting: Set up and maintain monitoring and alerting systems to proactively identify and resolve issues before they impact customers or services. Including participation in on-call rotations to respond promptly to high priority incidents. Performance Optimization: Identify opportunities for performance optimization and work with development teams to implement improvements. Documentation: Maintain up-to-date documentation for the infrastructure, processes, and procedures. Collaboration: Work closely with development teams, product managers, and other stakeholders to understand requirements and ensure the reliability of the platform. Continuous Improvement: Participate in post-incident reviews, retrospectives, and other forums to identify areas for improvement and drive continuous improvement initiatives. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Strong Linux systems engineering background with CentOS/RHEL or Debian including experience building, maintaining and troubleshooting these systems. Automation and Scripting: Strong scripting skills (e.g., Bash, Python) and experience with configuration management tools (e.g., Ansible, Chef, Puppet) to automate deployment and management tasks. Excellent Git skills (merges, branching, forking) Experience with Cloud Platforms: Strong experience with cloud platforms such as IBM, AWS, Azure, or Google Cloud Platform, including expertise in: o Deploying and managing services in these environments. o Managing, and troubleshooting containerized applications. Troubleshooting and Problem Solving: Strong troubleshooting skills and the ability to quickly identify and resolve complex issues in a production environment, including experience with incident response and post-incident analysis. Preferred technical and professional experience DevOps Culture: Experience working in a DevOps culture and mindset, including a strong understanding of the collaboration between development and operations teams to achieve business goals. Container Orchestration: Proficiency in container orchestration tools such as Nomad or Kubernetes, including experience with Hashicorp Consul/Vault or equivalents. Monitoring and Logging: Experience with monitoring and logging tools (e.g., ELK stack, Grafana, Prometheus) to monitor the health and performance of infrastructure and applications. Including experience building and maintaining these tools. Security: Knowledge of implementing security best practices and maintaining compliance standards (Center for Internet Security (CIS) Benchmarks, FedRAMP). Security: Ability to patch software or adjust configurations to mitigate Common Vulnerabilities and Exposures (CVE) in a timely fashion. Experience with clustered time series database technologies such as InfluxDB as well as experience with distributed event streaming platforms using Kafka and Telegraf. CI/CD: Experience with application deployment using CI/CD tools such as Jenkins and Tekton. Working knowledge with GitHub, JIRA, Confluence, and ServiceNow.

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job Summary FLPS:The Frontline Product Support team provides L1 & L2 support for multiple critical applications. This role involves addressing issues escalated by the Level 1 support team, monitoring applications for potential problems, and proactively resolving them. You will manage high-severity incidents, either independently or in collaboration with other teams, to ensure swift and effective resolution. Operating in a 24x7 environment, the team offers continuous support across all time zones, ensuring the reliability and stability of essential applications.Key Responsibilities: Diagnose, troubleshoot, and resolve complex issues escalated by the L1 team. Manage high-severity incidents, ensuring minimal downtime and impact on business operations, and lead the incident response, coordinating with all necessary stakeholders. Actively monitor system health, performance, and uptime using various monitoring tools. Address alerts or potential issues before they escalate into major problems. Perform in-depth analysis to identify the root cause of recurring issues and provide recommendations for permanent fixes. Collaborate with development, infrastructure, and operations teams to resolve complex issues or deploy fixes. Engage with customers for in-depth technical discussions, particularly in resolving complex issues. Participate in post-mortem discussions to understand incidents and prevent similar issues in the future. Update and maintain internal documentation, including runbooks and troubleshooting guides. Create clear, concise, and accurate documentation for both internal teams and customers. Demonstrate strong problem-solving skills to diagnose and fix complex issues across various systems and applications. Ability to perform deep dives into logs, databases, and system metrics to determine the underlying cause of issues. Proficiency in using monitoring tools and interpreting data to predict and prevent potential issues. Clearly explain technical issues and solutions to non-technical stakeholders, including customers and management. Manage multiple tickets and issues simultaneously, particularly during high-severity incidents. Collaborate effectively with other teams, such as development, operations, and L3 support. Qualifications Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex issues. Experience working in an ITIL-based framework, adhering to agreed SLAs and OLAs. Proficiency with ticketing and incident management systems (e.g., JIRA, ServiceNow). Advanced SQL skills and experience with database management (e.g., Oracle, PostgreSQL). Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders. Ability to work effectively in a 24x7 support environment, including night shifts and on-call rotations. Familiarity with cloud platforms (e.g., Azure, Google Cloud). Experience with monitoring tools such as Grafana, New Relic, and AppDynamics. Show more Show less

Job description: Job Description Job Purpose: Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. ͏ Objectives of this role: - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. ͏ Â Roles and Responsibilities: - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings & ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. ͏ Required skills and qualifications: - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. ͏ Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Mandatory Skills: Salesforce Industries Vlocity . Experience: >10 YEARS . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Title: Senior IT Infrastructure Operations Analyst Audit Job Summary: We are looking for a highly organized and experienced Senior IT Infrastructure Operations Analyst to support and drive infrastructure audit readiness, SOP and compliance tracking, project coordination, inventory and asset management, IT service management, and program operations. The ideal candidate will have strong expertise in operational governance, be proficient in Excel and reporting tools, and possess excellent coordination and documentation skills. Key Responsibilities: Support and coordinate infrastructure-related internal and external audits. Maintain and track audit evidence, observations, and remediation plans. Review, update, and ensure adherence to IT infrastructure SOPs and policies. Monitor compliance against IT standards, frameworks, and regulatory requirements. Track and report on IT infrastructure projects, tasks, dependencies, and milestones. Maintain IT asset inventory, including procurement tracking, lifecycle management, and license compliance. Monitor and report on ITSM metrics such as incident trends, SLA adherence, change requests, and service performance. Develop and maintain operational dashboards, trackers, and weekly/monthly status reports. Collaborate with cross-functional teams to collect updates and drive timely closure of operational and project items. Assist in planning and executing program reviews, audits, and risk assessments. Prepare high-quality PowerPoint presentations and reports for management reviews. Identify areas for operational improvement and standardization across infrastructure functions. Requirements: Bachelor’s degree in information technology, Computer Science, or a related field. 5–7 years of experience in IT infrastructure operations, audit/compliance support, or IT project coordination. Advanced skills in Microsoft Excel (pivot tables, VLOOKUP, dashboards) and PowerPoint. Hands-on experience with ITSM tools (e.g., ServiceNow, BMC Remedy) and project tracking tools (e.g., Jira, MS Project). Strong documentation, organizational, and cross-functional coordination skills. Good understanding of IT infrastructure components (networking, servers, cloud, data centers, etc.). Preferred Qualifications: Certification in ITIL Foundation, ISO 27001, or PMP is an advantage. Experience working in regulated environments (e.g., BFSI, telecom). Familiarity with compliance frameworks such as ISO, SOC 2, NIST, or GDPR. Show more Show less

Job description, Hiring for ServiceNow with experience range 5-9 years Mandatory Skills: ServiceNow developer, ITSM Education: BE/B.Tech/MCA/M.Tech/MSc./MS Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

PFB Windows L3 Job Description: Job Description: Key Responsibilities Provide guidance and direction in area of infrastructure technology specialization to support platforms and sectors Apply the discipline of engineering to deliver critical platform application support and optimize platform/sector functionality Fully understand, support, and define platform and areas supported to minimize risks and impact to customers, Review issues and escalations, as well as resolve production problems, ensuring that status and technical matters are reported to management in a timely manner Utilize skillset to provide support, troubleshooting and performance-tuning within technical domain Support the creation and implementation of system improvements that will improve performance of application and reliability while maintaining controls Core Role Competencies Technical Knowledge: Applies in-depth/comprehensive knowledge of specialty area (s)/subject domain to assume responsibility for large, complex system(s) / initiatives. Team Collaboration: Experienced in collaborating with a diverse team to accomplish a difficult task and/or handle a high-stakes business issue/s. Establishes organization support for team (positive relationships with leaders, sponsors, and partners) Risk Management: Examines and defines factors that could adversely affect task completion, delivery, or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection, and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements. Processes/Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, adjusting, or recommending reengineering improvements. Managing Innovation: Identifies assumptions and sees alternative ways to view or define problems. Is not constrained by thoughts or approaches of others. Views situations from multiple perspectives; brainstorms multiple approaches and solutions and can take a creative idea and put it into practice. Effective Communication: Leads communications on major change / initiative. Evidence of careful planning of the strategic messages, writing of presentation/report, consideration of challenging messages that need to be conveyed, and execution of that plan to achieve desired outcome. Keeps audience engaged and frames message in line with audience experience, background, and expectation. Skills / Experience Levels Candidate should have multiple years of experience in your area of infrastructure technology specialization to support Applications hosted on Windows. Strong communication skills with the ability to articulate clearly in high stress situations Work independently and are self-directed to work with application teams.. 5+ years of experience and have skills and proficiency with Windows server. Application knowledge on MS Office Tools, including SharePoint, Teams, Excel, etc. At least the last 3 releases of Windows Server. TCP/IP, Routing Principles, Firewall Rules, DNS, troubleshooting packet loss/latency issues. Active Directory, SRV Records, and Windows Authentication Process MS Vital Signs, System Performance Counters, and analyzing resource exhaustion PowerShell and the ability to create scripts or execute commands remotely against one or more servers. Windows Clusters and high availability solutions Remote Storage (SAN, NAS, MPIO, SCALEIO, Veritas Volume Manager) HP Hardware, Driver/Firmware Updates, Diagnostics VMWare or other virtualization platforms ServiceNow or similar service management system. JIRA or similar project management platform. Show more Show less

Role Overview We are seeking an experienced and proactive Change Manager to lead and oversee the change management process in a dynamic, large-scale high-tech enterprise. The Change Manager will be responsible for managing and improving the global change management process, driving the Change Advisory Board (CAB), and ensuring smooth implementation of changes with minimal impact on business operations. This role demands exceptional leadership, communication, and analytical skills, along with the ability to align stakeholders across global teams and drive continuous improvement initiatives. Key Responsibilities Change Management Process Manage the end-to-end change management process, ensuring all changes are assessed, authorized, and implemented with minimal risk. Establish and maintain change management policies and ensure adherence to best practices across the organization. Ensure changes are logged, reviewed, approved, and communicated effectively to relevant stakeholders. Act as a central point of contact for change-related issues and escalations. Change Advisory Board (CAB) Leadership Drive and lead global Change Advisory Board (CAB) meetings to review, assess, and authorize changes, ensuring all necessary input is captured. Ensure CAB participants represent all relevant teams/ IT domains and provide the required approvals. Provide regular reports and dashboards on the status and effectiveness of the CAB and associated changes. Process Improvement & Deployment Continuously evaluate and improve the change management process with the Change Management Process Owner to increase efficiency, minimize risk, and align with business needs. Collaborate with the Change Management Process Owner and key stakeholders to identify gaps in the current process and drive improvements. Lead the deployment and adoption of process improvements, tools, and automation across global teams. Promote a culture of accountability and adherence to change management protocols across the organization. Collaboration & Communication Partner with operations, project, and business teams to ensure change requirements and impacts are well understood. Provide regular training and guidance to teams on change management processes and best practices. Maintain proactive communication with leadership and stakeholders about high-impact changes, risks, and mitigation plans. Risk and Impact Assessment Evaluate and manage risks associated with changes to avoid disruptions to critical services. Co-define and monitor success metrics for changes to measure their impact and alignment with business goals. Ensure post-implementation reviews are conducted for significant changes, identifying lessons learned and opportunities for improvement. Qualifications Required: Proven experience (5+ years) in change management within a large-scale high-tech or enterprise environment. In-depth understanding of ITIL/ITSM frameworks, particularly the change management process. Strong leadership experience, including leading global Change Advisory Boards (CABs) and cross-functional teams. Exceptional analytical and problem-solving skills, with the ability to assess risks and impacts of proposed changes. Familiarity with ITSM tools (e.g., ServiceNow) and reporting dashboards. Excellent communication, negotiation, and stakeholder management skills, with the ability to influence and drive consensus globally. Preferred ITIL v4 Certification Experience working in agile/DevOps environments and familiarity with CI/CD pipelines. Knowledge of automation tools and their integration into the change management process. Experience deploying change management processes at scale in global organizations. Key Attributes Proactive Problem-Solver: Anticipates challenges and takes initiative to mitigate risks. Collaborative Leader: Aligns global teams and builds consensus for successful change adoption. Process-Oriented: Driven to optimize workflows and enforce compliance. Resilient and Adaptable: Thrives in dynamic, fast-paced environments. What We Offer An opportunity to manage the change management process in a cutting-edge, global high-tech enterprise. A culture that values innovation, continuous improvement, and professional growth. Competitive compensation and benefits package. Access to training and certifications to enhance your skills further. If you are a motivated change management expert looking to drive process excellence and lead impactful changes across a global organization, we invite you to join our team! More information about NXP in India... Show more Show less

We are looking for an experienced and strategic Service Delivery Manager to lead and govern the delivery of technology services and solutions across multiple practices including Atlassian, AWS, DevOps, and Monday.com. The SDM will be responsible for driving consistent service excellence, ensuring delivery health, managing key accounts, and maximizing profitability while ensuring compliance and fostering high-performing teams. A suitable candidate is one who has been a part of the journey of an organization growth from 100 to 500 people strength and who has knowledge of the right processes and the right mindset to setup these processes to make this growth achievable. Further a right candidate would be is someone who can interact/deal with multiple customer interactions to set the right impression of enreap for 10-15 ongoing projects with 2-3 months duration and who is able to maintain the delivery metrics and delivery escalations. Role and Responsibilities Key Responsibilities: 1. Delivery Governance & Health Tracking • Establish and drive delivery governance models across all projects and engagements. • Define and monitor delivery KPIs: schedule adherence, quality metrics, delivery risk mitigation, and effort variance. • Lead cadence reviews (weekly/monthly/quarterly) with internal and customer stakeholders. • Proactively manage delivery escalations, risks, and issues to resolution. 2. Customer Satisfaction & Relationship Management • Own delivery-led customer success and engagement excellence across strategic accounts. • Maintain trusted relationships with senior customer stakeholders (CxO / program sponsors). • Ensure proactive communication and alignment with clients on deliverables, outcomes, and value realization. • Drive continuous service improvement and value-added initiatives for each customer engagement. 3. Revenue & Margin Assurance • Work closely with delivery leads and finance to track and assure revenue recognition, milestone validation, and profitability. • Drive effort optimization and efficient resource utilization to protect and grow margins. • Review SoWs and change requests for scope alignment and commercial viability. • Identify opportunities for account growth in collaboration with Pre-Sales and Sales. 4. Process & Compliance Adherence • Ensure strict adherence to internal quality and compliance processes across the delivery lifecycle. • Govern risk, security, and data privacy mandates per customer and organizational standards. • Champion best practices in Agile, ITIL, DevOps, and other relevant delivery frameworks. • Support audits, assessments, and certifications by providing required delivery data and compliance artifacts. 5. People Development & Retention • Lead and mentor a team of delivery leads, architects, engineers, and consultants across technologies. • Drive talent development through upskilling, cross-skilling, certifications, and learning paths. • Promote a high-performance culture and ensure timely feedback and appraisal cycles. • Implement retention plans, career progression paths, and succession planning. ________________________________________ Desired Skills and Experience: • 17+ years of progressive experience in IT services, with at least 5+ years in a Service Delivery leadership role. • Proven expertise in managing multi-technology portfolios, especially Atlassian tools, AWS cloud services, DevOps pipelines, and SaaS platforms like Monday.com. • Strong command over delivery methodologies (Agile, ITIL, DevOps), governance frameworks, and tooling. • Experience in managing both project-based and managed services delivery models. • Financial acumen to track project budgets, margins, and optimize cost levers. • Exceptional stakeholder management and communication skills with executive presence. • Demonstrated capability to lead and grow high-performing, distributed teams. • Familiarity with tools like Jira, Confluence, ServiceNow, Power BI, and Smartsheet for delivery tracking and reporting. ________________________________________ Preferred Qualifications: • Bachelor's/Master’s in Engineering, Computer Science, or equivalent. • Certifications in PMP, ITIL, AWS, SAFe, Atlassian ACP, or similar are highly desirable. Must have skills: • Service Delivery management including Project Planning and Execution, Project Scope management, Stakeholders Management, Change Management, Risk Management, Resource Management and Quality management • Variance management across short and long term projects, RCA best practices • Project or customer level P&L tracking and analysis • Project Delivery stream ownership for projects running across multiple PMs and multiple technology domains • Experience executing Agile/Waterfall projects • Excellent communication skills • Team leadership skills to manage multiple small teams and their delivery status • Knowledge of day-to-day delivery challenges and mitigation plans • Extensive Experience in client facing roles and with Implementation Methodologies such as ITIL across standard market tools Show more Show less

International voice process experience - Mandatory NO domestic voice process experience US voice process experience - Preferred Experience in International HR Helpdesk - Preferred Experience in international chat process - Mandatory Understanding of various processes of core HR Operations Good understanding of various HR Systems/ applications and case management tools like ServiceNow Workday Understanding of Service level agreements Understanding of the Telephony tools e.g. Avaya Flexible with night shifts. Contact Person- Ajith Contact Number-9840121971 Email id- 9840121971

We are looking for a highly experienced Intune / Enterprise Mobility Management (EMM) SME to lead the design, implementation, and support of enterprise-grade mobility and device management solutions using Microsoft Intune and Azure Endpoint Management. This role demands deep technical knowledge of device compliance, application lifecycle management, security baselines, and advanced automation using scripting. Key Responsibilities Design, deploy, and manage Microsoft Intune solutions for mobile device and application management (MDM/MAM) across iOS, Android, and Windows platforms. Implement and maintain Conditional Access, Compliance Policies, Configuration Profiles, Enrollment Restrictions, and App Protection Policies. Package, deploy, and manage Win32 apps, LOB apps, and Store apps using Intune. Automate Intune-related tasks using PowerShell, Graph API, and Azure Automation. Integrate Intune with Azure AD, Defender for Endpoint, Windows Autopilot, and Microsoft 365 services. Monitor, troubleshoot, and resolve issues related to device onboarding, application deployment, and policy compliance. Lead technical workshops and training sessions for operational teams and stakeholders. Collaborate with InfoSec to enforce corporate data protection, compliance, and zero-trust policies. Keep up to date with the latest Intune and EMM developments and suggest improvements or migrations. Technical Skills & Expertise Microsoft Intune (Endpoint Manager) – Deep end-to-end experience in MDM & MAM Azure Active Directory – Identity, Conditional Access, Hybrid Join, and Role Management Windows Autopilot – Setup, deployment, white glove, and hybrid integration PowerShell – Advanced scripting for automation and reporting Microsoft Graph API – Used for scripting, automation, and Intune data access Strong experience with Application Packaging and App Deployment via Intune Defender for Endpoint, BitLocker, Compliance Reporting, Security Baselines Knowledge of Apple Business Manager, Google Android Enterprise, and Managed Play Store Familiarity with ServiceNow / ITSM tools, Azure Monitor, and Log Analytics Qualifications Bachelor’s degree in Computer Science, IT, or related discipline (or equivalent experience) Minimum 8 years of experience in Enterprise Mobility, Endpoint Management, and Security Microsoft Certifications Preferred Microsoft Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate MS-102 / SC-300 / MD-102 Soft Skills Strong communication and stakeholder engagement skills Ability to lead workshops and present technical concepts clearly Highly proactive and results-oriented Capable of working independently and mentoring junior team members Skills: windows autopilot,security baselines,defender for endpoint,application,application packaging,management,compliance,intune,enterprise mobility management (emm),access,azure monitor,managed play store,powershell,compliance reporting,itsm tools,enterprise,google android enterprise,app deployment,azure,apple business manager,microsoft intune,bitlocker,log analytics,azure active directory,microsoft graph api,automation,microsoft,servicenow Show more Show less

Job Description: Minimum 6 years of direct experience as a ServiceNow Application Developer Experience developing, configuring, and customizing the ServiceNow platform to meet business requirements Working knowledge of the process for developing and supporting custom applications Experience with Service Portals, UI Builders, Workspaces, Playbooks, UI Component Development Hands-on experience with ServiceNow App Engine, Studio, Scripting, Workflows, UI Builder, Workspaces, and Integration Hub Experience with any of the modern UI frameworks like Angular, React JS Strong experience with JavaScript Ability to write clean, efficient, and maintainable code Flexible and adaptable, with the ability to learn new concepts quickly Proven ability to work effectively in a team environment with aggressive deadlines and multiple priorities, as well as independently with minimal supervision Excellent written and verbal communication skills.

Key Responsibilities: Manage and assign support tickets across all channels(tickets, chats, calls) Ensure timely resolution and SLA compliance Escalate delays and communicate with customers Maintain ticket hygiene and share regular reports

Req ID: 312647 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Networking Routing and Switching - Network Engineering Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Must have great experience on Routing & Switching & Wireless and Firewalls. Responsible for the Cisco ACI network architecture component(s) Must have Palo Alto Experience. Understand and support Data Centre Networks utilizing Cisco Application Centric Infrastructure and Nexus 9k platforms. Contribute to the development and performance of a migration plan from traditional data centre network designs to Cisco ACI. Integrate service appliances to Cisco ACI deployments to include Application Delivery Controllers and Firewalls. G0od understanding of Inter and Intra Tenant traffic flows, contracts Experience in L2 outs, L3 outs, VMM integration Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components Looking to have strong knowledge of SDWAN (Hands-on) and Wireless Teaming with project managers, cross-functional technology and business teams to ensure successful projects Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Adaptive, communication, presentation and leadership skills Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Knowledge of Wireless, Nexus, SD-WAN Working knowledge of Networking products from Cisco, Dell & Extreme Networks Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment Basic Required Qualifications: 10+ years of experience on managing LAN & WAN Infrastructures 10+ years’ experience on Routing & Switching, Riverbed & Wireless 10+ years of experience on Palo Alto 5+ years on experience on Cisco ACI Highly Preferred Skills: Preferred knowledge of VELO Cloud (Hands-on) and Wireless Adaptive, communication, presentation, and leadership skills Project experience for SDN Infra & Networking Degree: Bachelors in Computer Science or equivalent work experience About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

We are hiring for one the IT big4 consulting Designation: - Associate/Associate Consultant Location : - Chennai/Gurgaon/Pune Skills Req-: AWS (Big Data services) - S3, Glue, Athena, EMR Programming - Python, Spark, SQL, Mulesoft,Talend, Dbt Data warehouse - ETL, Redshift / Snowflake Key Responsibilities: - Work with business stakeholders to understand their business needs. - Create data pipelines that extract, transform, and load (ETL) from various sources into a usable format in a Data warehouse. - Clean, filter, and validate data to ensure it meets quality and format standards. - Develop data model objects (tables, views) to transform the data into unified format for downstream consumption. - Expert in monitoring, controlling, configuring, and maintaining processes in cloud data platform. - Optimize data pipelines and data storage for performance and efficiency. - Participate in code reviews and provide meaningful feedback to other team members. - Provide technical support and troubleshoot issue(s). Qualifications: - Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience. - Experience working in the AWS cloud platform. - Data engineer with expertise in developing big data and data warehouse platforms. - Experience working with structured and semi-structured data. - Expertise in developing big data solutions, ETL/ELT pipelines for data ingestion, data transformation, and optimization techniques. - Experience working directly with technical and business teams. - Able to create technical documentation. - Excellent problem-solving and analytical skills. - Strong communication and collaboration abilities. Skillset (good to have) - Experience in data modeling. - Certified in AWS platform for Data Engineer skills. - Experience with ITSM processes/tools such as ServiceNow, Jira - Understanding of Spark, Hive, Kafka, Kinesis, Spark Streaming, and Airflow Show more Show less

Req ID: 322568 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Routing and Specialist - Network Engineering Advisor to join our team in Greater Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Must have great experience on Cisco Routing & Switching & Wireless for about 8-10yrs Vendors supported - Viptela is must, Cisco, Cisco DNA , Cisco Wireless 9800 Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components Looking to have strong knowledge of Viptela SDWAN (Hands-on) and Wireless Teaming with project managers, cross-functional technology and business teams to ensure successful projects Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Adaptive, communication, presentation and leadership skills Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Knowledge of Wireless, Nexus, SD-WAN, Firewall Working knowledge of Networking products from Cisco, Dell & Extreme Networks Skills and knowledge and adherence to ITIL & Change Management processes Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment Basic Required Qualifications: 8+ years of experience on managing LAN & WAN Infrastructures 8+ years’ experience on Routing & Switching, Riverbed & Wireless Vendor experience to include - SDWAN, Cisco, Riverbed Highly Preferred Skills: Preferred knowledge of SDWAN Viptela , (Hands-on) and Wireless About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

Hey Folks, We are currently hiring one of top product client HR Operation Tittle : HR Operation Years : 1-3 only Location : Bangalore (Hybrid) Shift : Night Shift (10 pm - 6pm IST) JD Responsibilities: Handling queries from employees, contingent workers, alumni, and candidates related to talent acquisition. Learning Services: Understanding and uploading training content, addressing issues with course access, and being the primary point of contact for training-related queries. Recruit Operations: Reviewing requisitions, ensuring criteria like designation, eligibility, and qualifications are met, and auditing as per process needs. Onboarding Activities: Acting as intermediaries between recruiters, hiring managers, business, and candidates, maintaining trackers, and ensuring pre-onboarding activities are completed accurately. Training and Tools: Training on all zones and HR processes, primarily using ServiceNow and Workday, Have work experience in North America Region or any region These responsibilities ensure smooth operations in talent acquisition, onboarding, and learning services, with a focus on compliance and efficient case management Need Immediate joinners with good communication Show more Show less

Job Description Job Title – Senior Associate / TL - MIS Specialist Time and Attendance Location - Chennai Role And Candidate Expectations 2+ years of experience MIS activity, experience in handling Time and Attendance Flexible to work in shift Bachelor’s degree with experience in Time and Attendance operations and Data Management. Develop and maintain reports, create dashboards and KPIs to support decision-making. Ensure adherence to relevant legal regulations in data and payroll management. Preferably experienced in SAP, SuccessFactors Employee Central, Kronos, ServiceNow, Workday, ADP, and Cloud pay. Ability to handle confidential information with integrity and discretion. Identify inefficiencies in existing systems and implement automation solutions; experience with macros is an added advantage. Strong ability to prioritize tasks and work efficiently under pressure. Assist in Compensation & Benefits processes, particularly during contingent situations or emergencies. Willingness to learn and support other HR functions such as Workforce Administration & Reporting. Experience in payroll office administration, including BARL payroll knowledge, and resolving tickets/queries/incidents escalated by the Help Desk. Willingness to work beyond shift hours during high-volume transaction periods. Skills Required RoleMIS Specialist Time and Attendance-Senior Associate/Process Lead - Chennai Industry TypeITES/BPO/KPO Functional Area Required Education B. COM Employment TypeFull Time, Permanent Key Skills BARL PAYROLL KNOWLEDGE DATA AND PAYROLL MANAGEMENT MIS SPECIALIST TIME AND ATTENDANCE PAYROLL OFFICE ADMINISTRATION S AP TIME AND ATTENDANCE OPERATIONS Other Information Job CodeGO/JC/385/2025 Recruiter NameMarilakshmi S Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs Contribute to the design and implementation of new products and features while also enhancing the existing product suite Be a mentor for colleagues and help promote knowledge-sharing Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 4+ years of experience with Java or a similar OO language Passion for JavaScript and the Web as a platform, reusability, and componentization Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Experience with any of the modern UI frameworks like Angular, React or Vue Analytical and design skills FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs Contribute to the design and implementation of new products and features while also enhancing the existing product suite Be a mentor for colleagues and help promote knowledge-sharing Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 6+ years of experience with Java or a similar OO language Passion for JavaScript and the Web as a platform, reusability, and componentization Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Experience with any of the modern UI frameworks like Angular, React or Vue Analytical and design skills Ability to manage projects with material technical risk at a team level Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less