25372 Servicenow Jobs - Page 20

Experience: 5 – 7 Years Location: PAN India Employment Type: Permanent Job Description We are seeking a Nexthink Subject Matter Expert (SME) with proven expertise in managing and implementing Nexthink solutions. The candidate will be responsible for integrations, diagnostics, dashboards, and overall system management to enhance digital employee experience (DEX) and IT service delivery. Key Responsibilities Proven experience working with Nexthink solutions. Handle Nexthink integrations, particularly with ServiceNow. Work with Nexthink APIs and connectors for seamless integration. Develop and optimize NQL queries, dashboards, remote actions, and diagnostics. Monitor DEX Scores and provide reco...

Experience: 5 – 7 Years Location: PAN India Employment Type: Permanent Job Description We are seeking a Nexthink Subject Matter Expert (SME) with proven expertise in managing and implementing Nexthink solutions. The candidate will be responsible for integrations, diagnostics, dashboards, and overall system management to enhance digital employee experience (DEX) and IT service delivery. Key Responsibilities Proven experience working with Nexthink solutions. Handle Nexthink integrations, particularly with ServiceNow. Work with Nexthink APIs and connectors for seamless integration. Develop and optimize NQL queries, dashboards, remote actions, and diagnostics. Monitor DEX Scores and provide reco...

Experience: 5 – 7 Years Location: PAN India Employment Type: Permanent Job Description We are seeking a Nexthink Subject Matter Expert (SME) with proven expertise in managing and implementing Nexthink solutions. The candidate will be responsible for integrations, diagnostics, dashboards, and overall system management to enhance digital employee experience (DEX) and IT service delivery. Key Responsibilities Proven experience working with Nexthink solutions. Handle Nexthink integrations, particularly with ServiceNow. Work with Nexthink APIs and connectors for seamless integration. Develop and optimize NQL queries, dashboards, remote actions, and diagnostics. Monitor DEX Scores and provide reco...

Experience: 5 – 7 Years Location: PAN India Employment Type: Permanent Job Description We are seeking a Nexthink Subject Matter Expert (SME) with proven expertise in managing and implementing Nexthink solutions. The candidate will be responsible for integrations, diagnostics, dashboards, and overall system management to enhance digital employee experience (DEX) and IT service delivery. Key Responsibilities Proven experience working with Nexthink solutions. Handle Nexthink integrations, particularly with ServiceNow. Work with Nexthink APIs and connectors for seamless integration. Develop and optimize NQL queries, dashboards, remote actions, and diagnostics. Monitor DEX Scores and provide reco...

Experience: 5 – 7 Years Location: PAN India Employment Type: Permanent Job Description We are seeking a Nexthink Subject Matter Expert (SME) with proven expertise in managing and implementing Nexthink solutions. The candidate will be responsible for integrations, diagnostics, dashboards, and overall system management to enhance digital employee experience (DEX) and IT service delivery. Key Responsibilities Proven experience working with Nexthink solutions. Handle Nexthink integrations, particularly with ServiceNow. Work with Nexthink APIs and connectors for seamless integration. Develop and optimize NQL queries, dashboards, remote actions, and diagnostics. Monitor DEX Scores and provide reco...

Experience: 5 – 7 Years Location: PAN India Employment Type: Permanent Job Description We are seeking a Nexthink Subject Matter Expert (SME) with proven expertise in managing and implementing Nexthink solutions. The candidate will be responsible for integrations, diagnostics, dashboards, and overall system management to enhance digital employee experience (DEX) and IT service delivery. Key Responsibilities Proven experience working with Nexthink solutions. Handle Nexthink integrations, particularly with ServiceNow. Work with Nexthink APIs and connectors for seamless integration. Develop and optimize NQL queries, dashboards, remote actions, and diagnostics. Monitor DEX Scores and provide reco...

You will be part of the Business Operations Unit within Nokia's Digital Office, responsible for providing Business Support, Management, and Governance. Your role involves collaborating with stakeholder groups, understanding and documenting business needs, and developing ServiceNow reports and Microsoft stack services. Additionally, you will support the user community, identify data analytics opportunities, propose improvements, and contribute to governance and portfolio management-related analysis. Key Responsibilities: - Collaborate with stakeholder groups to understand and document business needs - Consult with ServiceNow technical resources for solution options - Develop and maintain Serv...

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milest...

As a ServiceNow Developer for ALIQAN Technologies" client MNC, your role will involve leading end-to-end ServiceNow delivery projects. You will be responsible for: - Leading end-to-end ServiceNow delivery projects - Being well-versed in ITIL/ISO20K and ServiceNow - Handling multiple ITSM functional consulting assignments - Ensuring process and tool alignment - Managing integrated setup of tools (monitoring, service management, dashboarding) - Configuring ServiceNow CSM, ITSM, and ITOM - Holding certifications in ITIL and ServiceNow - Demonstrating team handling and management skills Your key responsibilities will include: - Participating in the full software development life cycle for Servic...

You will be responsible for managing and maintaining the Cisco/Microsoft Teams room environment, providing onsite and remote support, and assisting international sites via service support channels such as phone and email. Additionally, you will support Microsoft Live Events sessions as a producer, organizer, and technical support personnel. Key Responsibilities: - Experience in Video Conference technology with a focus on Cisco hardware, Microsoft Teams, and Cisco CVI. - Familiarity with Video Conference device management platforms like Cisco Control Hub, Microsoft Teams Premium, and Microsoft Teams Admin Centre. - Desired experience in managing Microsoft Teams Rooms on Android. - Ability to ...

Westcon-Comstor is a global leader in technology distribution. With a presence in over 70 countries, we collaborate with industry-leading vendors and resellers to drive innovation and deliver exceptional technology solutions across the globe. As we expand our footprint in India, we're looking for an IT Service Desk Analyst to be based in our office located in Pune. Job Summary: The Service Desk Analyst will serve as the first point of contact for end-users seeking technical assistance. The role involves diagnosing and resolving technical issues, escalating complex cases, and ensuring excellent service delivery. This role may include responsibilities related to Office 365 administration. Stro...

Job Title: Senior Engineer – Cloud & Infra Management Experience: 3–5 Years Location: Navi Mumbai Employment Type: Permanent Job Description We are looking for a Senior Engineer – Cloud & Infra Management with strong experience in IT Service Desk Operations and excellent communication skills in Polish . The ideal candidate will be responsible for delivering end-to-end IT support, ensuring seamless incident and service request management, and maintaining customer satisfaction in a 24x7 environment. Key Responsibilities Log, manage, and resolve incidents and service requests using ITSM tools such as ServiceNow or JIRA Service Desk. Act as a single point of contact for end-users, ensuring timel...

Company Description SolarSys Innovations is a leading software company dedicated to helping organizations transform into digital enterprises. We enable our clients to differentiate from competitors by providing exceptional engagement with customers, partners, and employees. Our approach is customized as we understand that each customer landscape is unique. Qualifications Experience with ServiceNow CSM, including implementation, configuration, and maintenance Strong understanding of IT Service Management (ITSM) and Customer Service Management (CSM) principles Ability to analyze and understand business requirements and translate them into technical solutions Excellent problem-solving skills an...

The ServiceNow HRSD Administrator will perform software application configuration, development and implementation on one or more computing platforms, with a primary focus on Burns & McDonnell’s ServiceNow instance. This role will provide analysis of potential solutions and develop recommendations. Support the design, build and implementation of enhancements in the HR Service Deliver Module (HRSD). Provide technical support to HR staff and end-users. Troubleshoot and resolve system issues promptly. Document system processes, configurations, and procedures. Manage user roles, permissions, and access controls. Ensure system compliance with data privacy and security regulations. Research and des...

As a Project Management Office Consultant at AES Guidewire Team, you will have the opportunity to contribute to the Application Evolution Services team, helping organizations optimize their enterprise applications to drive transformation and innovation for increased business performance. Your responsibilities will include: - Leading requirement gathering sessions - Conducting analysis and developing functional specifications - Performing business walk-throughs - Creating/updating user stories - Developing process flows Qualifications Required: - Minimum of 4-10 years of experience - Minimum Degree Required Preferred Knowledge/Skills: - Demonstrated expertise in Guidewire PolicyCenter, Billin...

As a Service Management Sr. Analyst at our company, you will be responsible for functioning in the service department team and handling customer service interactions, reports, and repairs. Your role will entail ensuring excellent customer service, maintaining strong relationships with customers and third-party vendors, and ensuring repeat customers. - Provide customers with the information they need to rent or purchase equipment that is appropriate for their project - Develop contracts for commercial contractors and developers who have ongoing equipment rental or purchase needs - Train the sales staff using best practices in upselling, customer satisfaction, and brand promotion - Manage our ...

As an MS SQL Database Administrator, your role will involve installation, upgradation, administration, maintenance, and monitoring of SQL Server Instances. You will be responsible for monitoring DB backups, database health, and resolving day-to-day DB related issues. Additionally, you will manage database access and design database backup and recovery strategies. Key Responsibilities: - Installation, upgradation, administration, maintenance, and monitoring of SQL Server Instances - Monitoring DB backups, database health, and resolving day-to-day DB related issues - Database access management - Designing database backup and recovery strategies - Troubleshooting database performance issues (e....

In this role, you will be responsible for creating and maintaining project/program cutover plans, managing relationships, and coordinating work between different teams at various locations. Your key responsibilities will include planning detailed execution, executing real-time cutover plans in test environments and production, leading release readiness reviews, milestone reviews, business go/no-go reviews, and CAB meetings, as well as leading and coordinating go-live activities. Key Responsibilities: - Create and maintain project/program cutover plans - Manage relationships and coordinate work between different teams at different locations - Plan detailed execution including resources, envir...

Skill required: Customer Relationship Management (CRM) - Business Insights Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: French - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity eve...

Job Description for Desktop Engineer Job Summary: The Desktop Engineer is responsible for providing technical support for desktop systems, software, and hardware. This role involves installing, configuring, maintaining, and troubleshooting desktops, laptops, printers, and other IT assets, ensuring smooth day-to-day operations for end users. Key Responsibilities:· Install, configure, and maintain desktop/laptop systems, operating systems, and applications. · Troubleshoot hardware, software, and network issues on user devices. · Provide first-level and second-level support to internal users (in person, via phone, or remote tools). · Set up and maintain user accounts, permissions, and passwords...

As the Manager, NOC for Twilio's Network Operations Team, you will play a crucial role in ensuring the high quality and performance of Twilio's carrier partner network across Voice, SMS, and Identity services. Your responsibilities will include: - Leading and coordinating a team of NOC Engineers to ensure 24/7 availability and on-call coverage. - Acting as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. - Overseeing real-time monitoring and alerting for service quality, focusing on continuous improvement of detection, automation, and incident response. - Managing customer-facing reports and documentation for high-severit...

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to...

Role :ServiceNow AIOPS Consultant Duration :6-12 months Location :Partial Remote India Detailed job Description Must have Implement and configure ServiceNow AIOps (Event Management, Health Log Analytics, Predictive AIOps, and Operational Intelligence). Correlate and reduce noise from events to actionable alerts using ML-based event correlation. Design service mapping and dependency models to improve event contextualization. Intelligence for anomaly detection, trend forecasting, and automated remediation workflows. Develop automation and orchestration flows with Flow Designer and Orchestration to enable self-healing.

Role : ServiceNow CSM Consultant Duration :6-12 months Location :Partial Remote India Detailed job Description configure ServiceNow Customer Service Management (CSM) applications including Case Management, Account/Contact Management, Entitlements, SLAs, and Knowledge Management. Enable Virtual Agent, Predictive Intelligence, and AI Search for CSM use cases. Must have CSM/ITAM modules

As a Technical Analyst, you play a crucial role in bridging the gap between client success and product intelligence. Your responsibilities go beyond mere support as you investigate, analyze, and engineer solutions that directly impact customer outcomes and product quality. Your role requires a programmer's mindset, a support engineer's composure, and a hacker's inquisitiveness. - **Technical Investigation & Support:** - Troubleshoot complex technical issues related to telephony (SIP, ACD, IVR), CRM integrations (ServiceNow, Salesforce), and voice AI services. - Analyze distributed logs and event traces to identify patterns, failure points, and performance bottlenecks. - **Problem Solving & R...