At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for a skilled Cloud DevOps Engineer with expertise in both AWS and Azure platforms. This role is responsible for end-to-end DevOps support, infrastructure automation, CI/CD pipeline troubleshooting, and incident resolution across cloud environments. The role will handle escalations, lead root cause analysis, and collaborate with engineering and infrastructure teams to deliver high-availability services. You will also contribute to enhancing runbooks, SOPs, and mentoring junior engineers Your Key Responsibilities Act as a primary escalation point for DevOps-related and infrastructure-related incidents across AWS and Azure. Provide troubleshooting support for CI/CD pipeline issues, infrastructure provisioning, and automation failures. Support containerized application environments using Kubernetes (EKS/AKS), Docker, and Helm. Create and refine SOPs, automation scripts, and runbooks for efficient issue handling. Perform deep-dive analysis and RCA for recurring issues and implement long-term solutions. Handle access management, IAM policies, VNet/VPC setup, security group configurations, and load balancers. Monitor and analyze logs using AWS CloudWatch, Azure Monitor, and other tools to ensure system health. Collaborate with engineering, cloud platform, and security teams to maintain stable and secure environments. Mentor junior team members and contribute to continuous process improvements. Skills And Attributes For Success Hands-on experience with CI/CD tools like GitHub Actions, Azure DevOps Pipelines, and AWS CodePipeline. Expertise in Infrastructure as Code (IaC) using Terraform; good understanding of CloudFormation and ARM Templates. Familiarity with scripting languages such as Bash and Python. Deep understanding of AWS (EC2, S3, IAM, EKS) and Azure (VMs, Blob Storage, AKS, AAD). Container orchestration and management using Kubernetes, Helm, and Docker. Experience with configuration management and automation tools such as Ansible. Strong understanding of cloud security best practices, IAM policies, and compliance standards. Experience with ITSM tools like ServiceNow for incident and change management. Strong documentation and communication skills. To qualify for the role, you must have 3 to 5 years of experience in DevOps, cloud infrastructure operations, and automation. Hands-on expertise in AWS and Azure environments. Proficiency in Kubernetes, Terraform, CI/CD tooling, and automation scripting. Experience in a 24x7 rotational support model. Relevant certifications in AWS and Azure (e.g., AWS DevOps Engineer, Azure Administrator Associate). Technologies and Tools Must haves Cloud Platforms: AWS, Azure CI/CD & Deployment: GitHub Actions, Azure DevOps Pipelines, AWS CodePipeline Infrastructure as Code: Terraform Containerization: Kubernetes (EKS/AKS), Docker, Helm Logging & Monitoring: AWS CloudWatch, Azure Monitor Configuration & Automation: Ansible, Bash Incident & ITSM: ServiceNow or equivalent Certification: AWS and Azure relevant certifications Good to have Cloud Infrastructure: CloudFormation, ARM Templates Security: IAM Policies, Role-Based Access Control (RBAC), Security Hub Networking: VPC, Subnets, Load Balancers, Security Groups (AWS/Azure) Scripting: Python/Bash Observability: OpenTelemetry, Datadog, Splunk Compliance: AWS Well-Architected Framework, Azure Security Center What We Look For Enthusiastic learners with a passion for cloud technologies and DevOps practices. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Job Title: Desktop Support Engineer Location: VADODARA GUJARAT Job Type: [Full-time / Part-time / Contract] Experience Level: [Fresher /Entry / Mid / Senior] Reporting To: IT COMUNICATION/ IT Support Lead/ CAMERA SUPPORT Job Summary: We are seeking a skilled and motivated Desktop Support Engineer to join our IT team. The ideal candidate will be responsible for providing technical support and assistance to end-users for hardware, software, and network-related issues. You will be the first point of contact for troubleshooting desktop systems, laptops, peripherals, and application issues. Key Responsibilities: Provide first and second-level technical support for desktops, laptops, printers, and mobile devices. Install, configure, and maintain operating systems, software applications, and hardware components. Respond to user queries via ticketing systems, phone, email, or in-person. Troubleshoot network connectivity issues (LAN, WAN, Wi-Fi). Support Microsoft Office 365 and Windows OS (Windows 10/11). Maintain inventory of hardware and software assets. Escalate unresolved issues to appropriate internal teams or vendors. Assist in setting up and supporting conference room equipment and video conferencing tools. Perform routine maintenance and system updates. Document technical procedures and user guides. Requirements: 10th pass,12th pass,Bachelor’s degree in Computer Science, Information Technology, or equivalent experience. Freshers also apply,1–3 years of experience in desktop support or similar IT support roles. Strong knowledge of Windows OS, Microsoft Office Suite, and common desktop applications. Basic understanding of Active Directory, DNS, DHCP, and ITIL practices. Familiarity with imaging tools, remote desktop support tools (e.g., TeamViewer, AnyDesk), and ticketing systems (e.g., ServiceNow, Jira). Excellent communication, problem-solving, and interpersonal skills. Ability to prioritize and manage multiple tasks effectively. Certifications like CompTIA A+, Microsoft MCSA, or ITIL Foundation are a plus. Preferred Skills (Optional): Experience with MacOS or Linux systems,windows. Work Environment & Benefits: [Flexible work hours / On-site / Hybrid option if applicable] [ paid time off, professional development, etc.] Job Types: Full-time, Fresher, Internship Pay: ₹10,043.24 - ₹15,784.78 per month Shift: Day shift Work Location: In person

he/she primary role is to ensure that standard methodology, processes and tools are developed that provide repeatable results and are adopted across the user community. The IT Service Delivery group manage the delivery of all infrastructure and applications used by the business. The function of this role is to manage and enforce the day-to-day service management processes defined for the operation of these systems. Including: ITSM Process Consulting for CM/KM/EM but primarily problem management Service Level Reporting Continuous Service Improvement Data Analytics & Data Visualization ServiceNow Operations Major Incident Management IT Asset Management (HAM & SAM) Understanding around Cloud Technologies (AWS, Azure) Understanding around Data Warehouse Principals Key Responsibilities Major Areas of Accountability: Provide appropriate governance oversight to ensure that the practitioner community is adhering to standard methodology, processes, and practices. Define the organizational measures required to determine the state of the practice area and if practitioners are operating successfully. Develop and administer the tools required to effectively measure practitioner skill assessments. Lead the development of a continuous feedback process for practitioners to identify process improvements. Technology analytics process Ownership, Championship & Improvement Thorough understanding of technology assets/environments/services, business needs and SLAs. Lead the creation and management of processes and reports that provide insight into improvement opportunities. Delivery Build and lead a Team of ITIL Service Management Professionals. Act as the Services Process Manager for the Problem, Change, Knowledge & Event Management processes and the workflows associated with each. Partner with adjacent services team leaders to deliver our service operations strategic plan and roadmap. Define, implement, and maintain the key performance indicators (KPIs) of the services including the generating and distributing of reports to measure the effectiveness and value of the services. Chair the operational review cadence for internal governance related to service performance against our KPIs and targets. Conduct root cause analysis/postmortem meetings and facilitates the problem management process for lessons learned and preventive recurrence. Manage and drive the incident and change management processes to always ensure operational stability. Develop framework and serve as a facilitator of audits and assessments to ensure processes and services are fit for purpose and support the mission. Serve as an expert analyst and advisor to plan, manage, and execute Process Improvement & partner with Data Science team in finding potential use cases for ITSM Intelligent Automation ( AI ML ). Knowledge of ServiceNow Predictive Analytics & other ML Tools. Python & R Scripting is good to have. Knowledge of PowerBi & advance ServiceNow reporting. Manage employee performance, setting objectives, and conducting regular team and individual performance reviews. Create and build relationships with key business stakeholders Decision Making Authority: Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company Interacts with the VP of Managed Services and the Business Unit Constituents to rationalize, enhance and evolve our Managed Service offerings. Continuous Improvement Work with application teams to determine the impact of application changes to the monitors configured for an application and determine if any changes or additions are required. Assist teams in identifying monitoring requirements and implementing the appropriate monitors to achieve the desired results. Use experience, expertise, and data analysis to collaborate with manager and team members in the identification of corrective action to increase efficiency, improve performance and meet or exceed targets. Identify scope of process improvements & logging defects or enhancements for the same in ServiceNow. Participate in ITSM Process enhancement, defect fixes & thoroughly test them in ServiceNow Lower environment. Able to keep all the process documents & SharePoint site up-to date. Required Qualifications Bachelor’s degree in Business, Computer Science, Information Technology or related field; or equivalent work experience. 10-15 years’ experience in project execution role across the solution delivery life cycle (e.g. requirements, analysis, testing, and implementation). Demonstrated proficiency in assigned practice area (including general practice, methodology, tools and processes). Superior written and verbal communication skills; to include developing executive level presentations. Proven practice area leadership experience, including ability informally lead and mentor peers across the practice community. Effective at building and maintaining a resource network; demonstrated skills in building effective business consulting relationships. ITIL Foundation or Expert certification Work experience of Service Management tools, preferably ServiceNow Excellent communication skills & practices delivery of ITIL process training sessions. This role require managing Team Leaders & individual contributors across TI Operations Preferred Qualifications ServiceNow Operations Data Science for ITSM Intelligent Automation ITIL Expert PowerBI Flexera One Process consulting Training & Coaching About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Responsibilities Conduct IT asset discovery and ensure accurate inventory management. Develop and maintain scripts for automation and process improvement. Manage and maintain the Configuration Management Database (CMDB). Implement and support IT Service Management (ITSM) processes. Conduct IT asset discovery and ensure accurate inventory management. Required Skills Experinece in HAM and IT asset discovery tools and techniques. Strong experience in system administration. Expertise in system and application integration. In-depth knowledge of CMDB management. Proven track record in application development. Solid understanding of ITSM frameworks and practices. Experience with IT asset discovery tools and techniques. Show more Show less

Service Development Head - MSI Services India Pvt Ltd - Bangalore MSI Services Pvt. Ltd. is currently hiring suitable candidates for the role of Service Development Head within our business operations in Bangalore, India. Job Summary: Experienced senior leader with over 15 years in Shared Services and Global Capability Centers, driving strategic alignment, operational efficiency, and cost optimization. Proven track record in leading cross-functional teams across Finance, Supply Chain, Customer Support, and IT functions. Adept at stakeholder management, especially with U.S.based leadership, ensuring service excellence through strong governance and collaboration. Skilled in building high-performance cultures, managing global teams, and implementing scalable processes. Brings strong business acumen, ERP expertise, and a hands-on leadership approach in dynamic, multi-shift environments. Qualifications & Experience: 15+ years of progressive experience in Shared Services, BPO, or Captive Center environments, with 7+ years in senior leadership roles. Strong understanding of cross-functional processes including Finance, Supply Chain, Customer Support, Procurement, HR, and IT. Proven experience in building, scaling, and transforming shared services or global capability centers. Experience in stakeholder management, preferably with US-based teams and leaders. Strong business acumen with an ability to influence and drive results across geographies. Excellent leadership, communication, and conflict resolution skills. Bachelors Degree in Business, Finance, or Engineering; MBA or equivalent preferred. Preferred Attributes: Experience managing teams across multiple shifts, including night operations. Familiarity with ERP and automation tools (e.g., Oracle, SAP, ServiceNow, RPA tools). Demonstrated ability to operate at both strategic and tactical levels. High resilience, problem-solving ability, and decisiveness in ambiguous environments. US visa and travel history to US / CAN or other GCCs in Europe Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. TCS Hiring for Experience Range : - 6 + Years Job Locations: Pan India Technical/Functional Skills MUST HAVE SKILLS Desired skills for Tanium administrator include: Tanium Service Now, Strong troubleshooting skills in Windows\Linux Operating systems, VMWare, PS scripting In-depth knowledge of Windows patch lifecycle and Microsoft update management Experience with vulnerability management and compliance reporting . Roles & Responsibilities Design and optimize enterprise-wide patching strategies and maintenance windows. Customize TANIUM Deploy packages and create scripts for advanced software rollout and patching logic. Maintain and update patch source repositories, configuration baselines, and deployment templates. Perform root cause analysis for persistent patching issues and automate resolution processes. Develop dashboards and real-time metrics in TANIUM Performance and Reporting modules. Collaborate with security teams for CVE-based remediation through TANIUM Comply. Integrate TANIUM with other ITSM and security tools (e.g., ServiceNow, SCCM, SIEM) for seamless workflows. Mentor and support junior engineers in patching operations and best practices. Execute patch deployments across desktop and server environments using TANIUM Deploy. Monitor patch compliance and remediation status using TANIUM Patch and TANIUM Comply. Troubleshoot failed patches or deployments on endpoints and provide timely resolution. Respond to and resolve service tickets related to patching, software distribution, and endpoint configuration. Perform vulnerability scans with TANIUM Comply and assist in remediation tracking. Run TANIUM Interact queries to validate system health, software versions, and patch status. Follow change control processes and ensure documentation and approvals for patch schedules. Escalate complex issues or recurring failures to L3 support with detailed incident documentation. Coordinate with Vendor and complete necessary tasks that need vendor intervention Show more Show less

Fortanix is a dynamic start-up solving some of the world's most demanding data protection challenges for companies and governments around the world. Our disruptive technology maintains data privacy across its entire lifecycle -- at rest, in motion, and in use across any enterprise IT infrastructure -- public cloud, on-premise, hybrid cloud, and SaaS. With key strategic partners like Microsoft, Intel, ServiceNow, and Snowflake, Fortanix customers like PayPal, Google & Adidas are reaping the benefits. Recognized by Gartner as a "Cool Vendor", Fortanix is revolutionizing cyber security. Join the revolution! At Fortanix we are redefining what cloud security means. Our customers use our software platform to build and run software much more securely than was previously possible. We are seeking software engineers to extend the capability and performance of our cloud security solutions As a Software Engineer at Fortanix, you will play a critical role in designing, building, and maintaining our observability platform. You will work closely with cross-functional teams to enhance and optimize the performance and scalability of our cloud security solutions. In this role, you will: Collaborate with product managers and other engineers to determine customer requirements and translate them into technical solutions Design, develop, and deploy observability features and functionality for our cloud security platform Optimize and scale our observability infrastructure to handle large volumes of data efficiently Participate in code reviews and provide constructive feedback to ensure the overall quality and stability of the codebase Contribute to the continuous improvement of software development processes and practices We are looking for someone who: Has a deep understanding of observability concepts, tools, and techniques, including monitoring, logging, and distributed tracing Has strong software engineering skills and experience with backend development Is proficient in at least one programming language, such as Rust, Go, Java or C++ Has experience with cloud-based technologies, preferably AWS, Azure and GCP Is proficient with database architecture, scaling, and optimization Has competence with CI/CD procedures and microservice architecture Is familiar with containerization technologies like Docker and Kubernetes Has excellent problem-solving and analytical skills Is self-motivated and can work effectively both independently and as part of a team Communicates effectively and enjoys collaborating with others If you are passionate about observability and want to make a meaningful impact in the field of cloud security, we would love to hear from you. Join us at Fortanix and be part of our mission to redefine what cloud security means. Requirements Minimum of 5 years of professional experience as a software engineer Bachelor's degree in Computer Science, Engineering, or a related field Strong experience in backend development and building distributed systems Proficiency in at least one programming language, such as Rust, Go, Java or C++ Experience with cloud-based technologies, preferably AWS, Azure and GCP Familiarity with containerization technologies like Docker and Kubernetes Strong problem-solving and analytical skills Excellent communication and collaboration skills Benefits Mediclaim Insurance - Employees and their eligible dependents including dental coverage Personal Accident Insurance Internet Reimbursement Employee Stock Options Fortanix is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation, or any other status. If you're interested in working in a fast-growing, exciting working environment - we encourage you to apply ! Show more Show less

Role Description Role Proficiency: Leverage specialist testing knowledge to define and implement test practices and strategies for a portfolio or program Outcomes Analyse Recommend and Implement testing practices in projects Assess existing tools/frameworks and propose enhancements Customize and Implement Testing Tools and Frameworks Define Test Strategy for a Program Conduct Technical Review of Projects and Identify risks/issues Drive the capture and delivery of Test Metrics Measures Of Outcomes Test Coverage Test Automation Coverage Savings from Optimization Savings from Automation Defect Removal efficiency No: of Kaizens initiated and implemented Cost savings for the customer Cost saving from carrying out Test Optimization exercise Continuous service improvements Outputs Expected Test Strategy: Define and implement test strategy Define and baseline tool strategies Define and document test environment and test data strategies Perform feasibility study for recommended solutions Knowledge Management Publish best practices and guidelines standards white paper etc. Test Reporting Conduct cost benefit analysis Test Design Development Execution Create strategies for test optimization Carry out gap analysis and identify improvement areas Identify program goals and define KPI's and SLA's Identify and implement industry wide best practices Test Planning Perform test maturity assessments provide recommendations and define roadmaps Identify candidate for automation by prioritization Skill Examples Ability to define test strategies Ability to manage and evaluate the test tools and frameworks Ability to create re-usable assets Ability to identify test practice gaps and provide recommendations Ability to perform test maturity assessments Ability to define service improvement roadmaps Knowledge Examples Knowledge of Automation Techniques Knowledge of Testing methodologies Knowledge of Test Automation tools and frameworks Knowledge of Automation ROI analysis Knowledge of industry wide KPI's Knowledge of Test Data and Test Env requirement identification Additional Comments Job Title: Quality Analyst Lead – ServiceNow Experience Required: 10+ Years Job Summary: We are looking for a seasoned Quality Analyst Lead with 10+ years of experience in software testing and quality assurance, including at least 3+ years in a leadership or delivery management role. The ideal candidate will have a strong hands-on testing background, deep understanding of testing methodologies, and experience in managing QA delivery across complex projects. Knowledge of the ServiceNow platform is essential, including testing across ITSM, ITOM, CSM, or other modules. ________________________________________ Key Responsibilities: Quality Assurance & Testing: Design and implement comprehensive test strategies, plans, and scripts (manual and automated) for various application modules, especially in ServiceNow. Ensure end-to-end test coverage including functional, integration, regression, performance, and user acceptance testing. Work closely with business analysts and developers to understand requirements and translate them into test scenarios. Lead defect management processes – logging, tracking, triaging, and ensuring timely resolution. Perform hands-on testing activities when required, especially during critical releases or complex modules. Leadership & Delivery Management: Lead and manage a team of QA Analysts, providing guidance, mentorship, and performance feedback. Drive QA delivery planning, execution, and resource allocation to meet project timelines and quality goals. Collaborate with cross-functional teams including project managers, developers, architects, and product owners. Participate in Agile/Scrum ceremonies and ensure QA involvement across all sprints and releases. Monitor and report key QA metrics like test progress, defect leakage, coverage, and quality trends. ServiceNow QA Expertise: Ensure thorough testing of ServiceNow modules, including custom workflows, UI policies, business rules, and integrations. Validate configuration, workflows, and forms within ServiceNow instances as per user stories and requirements. Familiarity with Automated Test Framework (ATF) in ServiceNow is a plus. Support testing of ServiceNow integrations with third-party applications and external systems. ________________________________________ Required Skills & Qualifications: 10+ years of experience in Software Testing/Quality Assurance. 3+ years in a QA Lead or Delivery Management role. Solid understanding of QA best practices, test planning, execution, and reporting. Strong experience with testing tools like JIRA, ALM, Selenium, Postman, SoapUI, etc. Hands-on experience with Agile/Scrum methodologies. Proficient in ServiceNow platform and module-level testing. Experience in API testing, data validation, and integration testing. Strong communication, problem-solving, and stakeholder management skills. Certification in ServiceNow Fundamentals or QA tools (preferred). ________________________________________ Preferred Qualifications: Experience working with international clients or distributed Agile teams. Familiarity with automated testing frameworks, especially in ServiceNow (e.g., ATF). ISTQB or similar QA certification is a plus. Exposure to ITSM, CSM, ITOM, or other ServiceNow modules is highly desirable. Skills Servicenow,Atf,Software Testing,Delivery Management Show more Show less

As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employeesin more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers. Would you like to take the next step in your career and be part of our highly qualified team? Are you ready to break new ground? Job Title : ServiceNow Developer Relevant Experience : (6-10) Years Job Location : Hyderabad/Bangalore/Mumbai/Pune/DelhiNCR. Job Description : 5+ years of experience working as a Developer on the ServiceNow platform. Experience with ITOM Visibility, ITSM Pro, CMDB, HAM Pro, modules in ServiceNow (experience on any other ServiceNow modules is a plus) as a developer. Mandatory working knowledge on concepts like Discovery, Service Mapping, Event Management, Flow Designer, Catalog Items, Integrations using spokes and APIs. Experience with custom application development, ACLs in ServiceNow Experience on configuring Workspaces, mobile applications. A bachelor’s or master’s degree in information systems or computer science, or equivalent experience Good written, verbal communication & interpersonal skills Commitment to excellent customer service & strong focus on quality. If you are interested please share your resume to SaiManognya.Vuppala@bs.nttdata.com Show more Show less

• Minimum 3+ years of direct experience as a ServiceNow Application Developer with total 7+ yrs experience • Experience developing, configuring, and customizing the ServiceNow platform to meet business requirements • Working knowledge of the process for developing and supporting custom applications • Hands-on experience with ServiceNow App Engine, Studio, Scripting, Workflows, UI Builder, Workspaces, and Integration Hub • Strong experience with JavaScript • Ability to write clean, efficient, and maintainable code • Flexible and adaptable, with the ability to learn new concepts quickly • Proven ability to work effectively in a team environment with aggressive deadlines and multiple priorities, as well as independently with minimal supervision • Excellent written and verbal communication skills. Show more Show less

Experience: 6 + years Mandatory to have working experience as SRE Lead in the Retail domain or as Site Reliability Engineer (SRE) at customer work location in the e-com domain. Should be able to work on rotational shift. Must have experience in Production Application Support of OMS (prefer to have Blue Yonder) Must know how retail platforms upstream and downstream integrations work with various tracks such as dot com, warehouse management, stores etc. Must have skills in any of the automation languages like Python, shell, Java to automate periodic OMS related task/SRE task. Should know how to gather SRE requirement from Tech and non-tech aspect from customer. Must have skills in interacting with Level 2 and Level 3 Deve support experience in eCommerce platforms. Hands on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation in any monitoring tools such as AppDynamics/Splunk/Dynatrace/Datadog/CloudWatch/ELK/Prome/NewRelic). Must have knowledge in ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan, SLA, SLI Should be able to lead P1 calls, brief about the P1 to customer, proactive in gathering leads/ customers into the P1 calls till RCA. Experience working with postman. Should have knowledge on building and executing SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow/BMC Remedy) Must know how to work with the Dev team, cross functional teams across time zones. Should be able to generate WSR/MSR by extracting the tickets from ITSM platforms. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for a skilled Cloud DevOps Engineer with expertise in both AWS and Azure platforms. This role is responsible for end-to-end DevOps support, infrastructure automation, CI/CD pipeline troubleshooting, and incident resolution across cloud environments. The role will handle escalations, lead root cause analysis, and collaborate with engineering and infrastructure teams to deliver high-availability services. You will also contribute to enhancing runbooks, SOPs, and mentoring junior engineers Your Key Responsibilities Act as a primary escalation point for DevOps-related and infrastructure-related incidents across AWS and Azure. Provide troubleshooting support for CI/CD pipeline issues, infrastructure provisioning, and automation failures. Support containerized application environments using Kubernetes (EKS/AKS), Docker, and Helm. Create and refine SOPs, automation scripts, and runbooks for efficient issue handling. Perform deep-dive analysis and RCA for recurring issues and implement long-term solutions. Handle access management, IAM policies, VNet/VPC setup, security group configurations, and load balancers. Monitor and analyze logs using AWS CloudWatch, Azure Monitor, and other tools to ensure system health. Collaborate with engineering, cloud platform, and security teams to maintain stable and secure environments. Mentor junior team members and contribute to continuous process improvements. Skills And Attributes For Success Hands-on experience with CI/CD tools like GitHub Actions, Azure DevOps Pipelines, and AWS CodePipeline. Expertise in Infrastructure as Code (IaC) using Terraform; good understanding of CloudFormation and ARM Templates. Familiarity with scripting languages such as Bash and Python. Deep understanding of AWS (EC2, S3, IAM, EKS) and Azure (VMs, Blob Storage, AKS, AAD). Container orchestration and management using Kubernetes, Helm, and Docker. Experience with configuration management and automation tools such as Ansible. Strong understanding of cloud security best practices, IAM policies, and compliance standards. Experience with ITSM tools like ServiceNow for incident and change management. Strong documentation and communication skills. To qualify for the role, you must have 3 to 5 years of experience in DevOps, cloud infrastructure operations, and automation. Hands-on expertise in AWS and Azure environments. Proficiency in Kubernetes, Terraform, CI/CD tooling, and automation scripting. Experience in a 24x7 rotational support model. Relevant certifications in AWS and Azure (e.g., AWS DevOps Engineer, Azure Administrator Associate). Technologies and Tools Must haves Cloud Platforms: AWS, Azure CI/CD & Deployment: GitHub Actions, Azure DevOps Pipelines, AWS CodePipeline Infrastructure as Code: Terraform Containerization: Kubernetes (EKS/AKS), Docker, Helm Logging & Monitoring: AWS CloudWatch, Azure Monitor Configuration & Automation: Ansible, Bash Incident & ITSM: ServiceNow or equivalent Certification: AWS and Azure relevant certifications Good to have Cloud Infrastructure: CloudFormation, ARM Templates Security: IAM Policies, Role-Based Access Control (RBAC), Security Hub Networking: VPC, Subnets, Load Balancers, Security Groups (AWS/Azure) Scripting: Python/Bash Observability: OpenTelemetry, Datadog, Splunk Compliance: AWS Well-Architected Framework, Azure Security Center What We Look For Enthusiastic learners with a passion for cloud technologies and DevOps practices. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for a skilled Cloud DevOps Engineer with expertise in both AWS and Azure platforms. This role is responsible for end-to-end DevOps support, infrastructure automation, CI/CD pipeline troubleshooting, and incident resolution across cloud environments. The role will handle escalations, lead root cause analysis, and collaborate with engineering and infrastructure teams to deliver high-availability services. You will also contribute to enhancing runbooks, SOPs, and mentoring junior engineers Your Key Responsibilities Act as a primary escalation point for DevOps-related and infrastructure-related incidents across AWS and Azure. Provide troubleshooting support for CI/CD pipeline issues, infrastructure provisioning, and automation failures. Support containerized application environments using Kubernetes (EKS/AKS), Docker, and Helm. Create and refine SOPs, automation scripts, and runbooks for efficient issue handling. Perform deep-dive analysis and RCA for recurring issues and implement long-term solutions. Handle access management, IAM policies, VNet/VPC setup, security group configurations, and load balancers. Monitor and analyze logs using AWS CloudWatch, Azure Monitor, and other tools to ensure system health. Collaborate with engineering, cloud platform, and security teams to maintain stable and secure environments. Mentor junior team members and contribute to continuous process improvements. Skills And Attributes For Success Hands-on experience with CI/CD tools like GitHub Actions, Azure DevOps Pipelines, and AWS CodePipeline. Expertise in Infrastructure as Code (IaC) using Terraform; good understanding of CloudFormation and ARM Templates. Familiarity with scripting languages such as Bash and Python. Deep understanding of AWS (EC2, S3, IAM, EKS) and Azure (VMs, Blob Storage, AKS, AAD). Container orchestration and management using Kubernetes, Helm, and Docker. Experience with configuration management and automation tools such as Ansible. Strong understanding of cloud security best practices, IAM policies, and compliance standards. Experience with ITSM tools like ServiceNow for incident and change management. Strong documentation and communication skills. To qualify for the role, you must have 3 to 5 years of experience in DevOps, cloud infrastructure operations, and automation. Hands-on expertise in AWS and Azure environments. Proficiency in Kubernetes, Terraform, CI/CD tooling, and automation scripting. Experience in a 24x7 rotational support model. Relevant certifications in AWS and Azure (e.g., AWS DevOps Engineer, Azure Administrator Associate). Technologies and Tools Must haves Cloud Platforms: AWS, Azure CI/CD & Deployment: GitHub Actions, Azure DevOps Pipelines, AWS CodePipeline Infrastructure as Code: Terraform Containerization: Kubernetes (EKS/AKS), Docker, Helm Logging & Monitoring: AWS CloudWatch, Azure Monitor Configuration & Automation: Ansible, Bash Incident & ITSM: ServiceNow or equivalent Certification: AWS and Azure relevant certifications Good to have Cloud Infrastructure: CloudFormation, ARM Templates Security: IAM Policies, Role-Based Access Control (RBAC), Security Hub Networking: VPC, Subnets, Load Balancers, Security Groups (AWS/Azure) Scripting: Python/Bash Observability: OpenTelemetry, Datadog, Splunk Compliance: AWS Well-Architected Framework, Azure Security Center What We Look For Enthusiastic learners with a passion for cloud technologies and DevOps practices. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Requirements Description and Requirements Position Summary: A highly skilled Big Data (Hadoop) Administrator responsible for the installation, configuration, engineering, and architecture of Cloudera Data Platform (CDP) and Cloudera Flow Management (CFM) streaming clusters on RedHat Linux. Strong expertise in DevOps practices, scripting, and infrastructure-as-code for automating and optimizing operations is highly desirable. Experience in collaborating with cross-functional teams, including application development, infrastructure, and operations, is highly preferred. Job Responsibilities: Manages the design, distribution, performance, replication, security, availability, and access requirements for large and complex Big Data clusters. Designs and develops the architecture and configurations to support various application needs; implements backup, recovery, archiving, conversion strategies, and performance tuning; manages job scheduling, application release, cluster changes, and compliance. Identifies and resolves issues utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of Hadoop cluster management; consults and advises application development teams on security, query optimization, and performance. Writes scripts to automate routine cluster management tasks and documents maintenance processing flows per standards. Implement industry best practices while performing Hadoop cluster administration tasks. Works in an Agile model with a strong understanding of Agile concepts. Collaborates with development teams to provide and implement new features. Debugs production issues by analyzing logs directly and using tools like Splunk and Elastic. Address organizational obstacles to enhance processes and workflows. Adopts and learns new technologies based on demand and supports team members by coaching and assisting. Education: Bachelor’s degree in computer science, Information Systems, or another related field with 14+ years of IT and Infrastructure engineering work experience. Experience: 14+ Years Total IT experience & 10+ Years relevant experience in Big Data database Technical Skills: Big Data Platform Management : Big Data Platform Management: Expertise in managing and optimizing the Cloudera Data Platform, including components such as Apache Hadoop (YARN and HDFS), Apache HBase, Apache Solr , Apache Hive, Apache Kafka, Apache NiFi , Apache Ranger, Apache Spark, as well as JanusGraph and IBM BigSQL . Data Infrastructure & Security : Proficient in designing and implementing robust data infrastructure solutions with a strong focus on data security, utilizing tools like Apache Ranger and Kerberos. Performance Tuning & Optimization : Skilled in performance tuning and optimization of big data environments, leveraging advanced techniques to enhance system efficiency and reduce latency. Backup & Recovery : Experienced in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Linux & Troubleshooting : Strong knowledge of Linux operating systems , with proven ability to troubleshoot and resolve complex technical issues, collaborating effectively with cross-functional teams. DevOps & Scripting : Proficient in scripting and automation using tools like Ansible, enabling seamless integration and automation of cluster operations. Experienced in infrastructure-as-code practices and observability tools such as Elastic. Agile & Collaboration : Strong understanding of Agile SAFe for Teams, with the ability to work effectively in Agile environments and collaborate with cross-functional teams. ITSM Process & Tools : Knowledgeable in ITSM processes and tools such as ServiceNow. Other Critical Requirements: Automation and Scripting : Proficiency in automation tools and programming languages such as Ansible and Python to streamline operations and improve efficiency. Analytical and Problem-Solving Skills : Strong analytical and problem-solving abilities to address complex technical challenges in a dynamic enterprise environment. 24x7 Support : Ability to work in a 24x7 rotational shift to support Hadoop platforms and ensure high availability. Team Management and Leadership : Proven experience managing geographically distributed and culturally diverse teams, with strong leadership, coaching, and mentoring skills. Communication Skills : Exceptional written and oral communication skills, with the ability to clearly articulate technical and functional issues, conclusions, and recommendations to stakeholders at all levels. Stakeholder Management : Prior experience in effectively managing both onshore and offshore stakeholders, ensuring alignment and collaboration across teams. Business Presentations : Skilled in creating and delivering impactful business presentations to communicate key insights and recommendations. Collaboration and Independence : Demonstrated ability to work independently as well as collaboratively within a team environment, ensuring successful project delivery in a complex enterprise setting. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Responsibilities Develop and maintain scripts for automation and process improvement within ServiceNow. Integrate various systems and applications with ServiceNow to ensure seamless operations. Manage and maintain the Configuration Management Database (CMDB) in ServiceNow. Lead application development projects within ServiceNow from conception to deployment. Implement and support IT Service Management (ITSM) processes using ServiceNow. Develop and maintain Service Portal solutions within ServiceNow. Required Skills Strong experience in ServiceNow scripting and development. Expertise in system and application integration with ServiceNow. In-depth knowledge of CMDB management within ServiceNow. Proven track record in application development within ServiceNow. Solid understanding of ITSM frameworks and practices. Experience with ServiceNow Service Portal development. Show more Show less

Responsibilities Oversee and manage system administration tasks. Develop and maintain scripts for automation and process improvement. Integrate various systems and applications to ensure seamless operations. Manage and maintain the Configuration Management Database (CMDB). Lead application development projects from conception to deployment. Implement and support IT Service Management (ITSM) processes. Required Skills Experince in ServiceNow Discovery Strong experience in system administration. Proficiency in scripting languages Expertise in system and application integration. In-depth knowledge of CMDB management. Proven track record in application development. Solid understanding of ITSM frameworks and practices. Experience with IT asset discovery tools and techniques. Show more Show less

Responsibilities Develop and maintain scripts for automation and process improvement. Manage and maintain the Configuration Management Database (CMDB). Lead application development projects from conception to deployment. Implement and support IT Service Management (ITSM) processes. Develop and support HR Service Delivery (HRSD) solutions. Required Skills Proficiency in scripting languages In-depth knowledge of CMDB management. Proven track record in application development. Solid understanding of ITSM frameworks and practices. Experience with HRSD tools and techniques. Show more Show less

Job description Roles and Responsibilities Design, develop, and implement ITSM solutions using ServiceNow platform. Collaborate with cross-functional teams to identify business requirements and design technical solutions. Develop custom workflows, business rules, and integrations to meet client needs. Troubleshoot issues related to CMDB management, HRSd implementation, GRC compliance, and Flow Designer configuration. Provide training and support to clients on servicenow tools such as ITIL v3/4 processes. Desired Candidate Profile 5-10 years of experience in IT Services & Consulting industry with expertise in ITSM/ITOM/HRSD/CMDB/GRC/ServiceNow development. Bachelor's degree in Engineering (B.Tech/B.E.) from a recognized university. Strong understanding of JavaScript programming language for developing custom scripts within ServiceNow platform.

Requisition Number: 101259 SLS Consultant Sr. Location: This is a hybrid opportunity in Delhi-NCR, Bangalore, Gurugram area. Insight at a Glance 14,000+ engaged teammates globally with operations in 25 countries across the globe. Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20 on Fortune’s World's Best Workplaces™ list #14 on Forbes World's Best Employers in IT – 2023 #23 on Forbes Best Employers for Women in IT- 2023 $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About The Role As an SLS Consultant Sr , you will lead the delivery and relationship management for one of our most strategic, large multinational clients within our Software Asset Management (SAM) managed service offering. We will count on you to be responsible for ensuring the successful execution of the SAM managed service, driving strategic initiatives, managing operations, and building a strong, trusted partnership. Along the way, you will get to: Serve as the primary point of contact and trusted advisor for key stakeholders within a large, multinational client organization. Lead and oversee the successful delivery and evolution of the managed SAM service for the assigned client account. Manage day-to-day SAM operations, ensuring service level agreements (SLAs) are met and operational excellence is maintained. Drive and manage the portfolio of SAM initiatives and strategic projects for the client, including process transformation, compliance management, and optimization opportunities. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What We’re Looking For Proven experience managing large, complex enterprise clients, ideally multinational organizations, with a focus on relationship management and service delivery. Demonstrated experience managing Software Asset Management (SAM) operations for significant accounts. Strong experience in managing SAM initiatives and strategic projects, including process improvement, compliance programs, and optimization efforts. Hands-on, practical experience with ServiceNow SAM Pro, including data management, configuration understanding, and leveraging its core functionalities. What You Can Expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Medical Insurance Health Benefits Professional Development: Learning Platform and Certificate Reimbursement Shift Allowance But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Today's Talent Leads Tomorrow's Success. Learn More About Insight https://www.linkedin.com/company/insight/ Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India Show more Show less

Job Description Job Role : Technical Architect - ServiceNow Location : Chennai, Tamil Nadu, India Experience : 6 - 10 years The Candidate must have: Experience as a Senior Technical Lead / Architect / Consultant Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. Experienced in leading at least 3 or more Transformation Implementation projects in ITSM /ITOM /ITAM / Integrations area and complete Implementation lifecycle for ServiceNow. Experience in ServiceNow custom application design and development Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. Experience in IT Asset Management Lifecycle and ServiceNow HAM Pro features and functions. Experienced in leading at least five end to end Implementation projects in ITSM/ITOM/ ITAM [HAM, SAM] and CMDB. Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations Mentor and share technical knowledge/guidance to team. Design technical solutions and best practices guidance based on customer requirements and convert to functional requirements. Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. Maintains and reviews license Data in ServiceNow and proactively reports on the compliance slippage. Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM / HAM / SAM / Discovery and ITIL V3 foundation. Show more Show less

TCS present an excellent opportunity for Kubernetes / OpenShift Engineer Greetings from TCS !!! Job Title : ServiceNow Sr. Developer IRM (GRC) & SecOps Location- Chennai/Bangalore/HYD/Pune/Mumbai Experience required: 8 to 10 yrs. keywords- ServiceNow Developer, CMDB, Socops, GRC Must-Have At least 5+ years’ experience required with Hands-on design, development, and deployment experience with the Service-now platform (SecOps & IRM). Proficiency in ServiceNow platform configuration (e.g., workflows, forms, UI policies, ACLs). Familiarity with relational databases (e.g., MySQL, SQL Server). Experience working with Agile teams, methodologies, and tools in a virtual environment. Strong knowledge of ServiceNow CMDB, ITSM, ITOM, and Security Operations workflows. Proficiency in ServiceNow Scripting (JavaScript, Glide Script, Business Rules, Script Includes, REST APIs). Experience integrating ServiceNow with SIEM, SOAR, vulnerability management, and risk platforms. Hands-on experience with automated workflows, playbooks, and security orchestration. Familiarity with cybersecurity frameworks (MITRE ATT&CK, NIST, ISO, GDPR, SOC 2, HIPAA, PCI-DSS, etc.). Good-to-Have Design and implement IRM (Integrated Risk Management) and SecOps solutions within the ServiceNow platform. Ensure proper integration of IRM & SecOps with CMDB, ITSM, ITOM, and other enterprise applications. Provide expertise in data modeling, table structures, relationships, and ACL configurations within ServiceNow. Automate security incident response playbooks using Security Orchestration, Automation, and Response (SOAR). Enable vulnerability scanning and patch automation by integrating with VM tools. Develop SecOps dashboards and reports for tracking security posture, incident trends, and compliance gaps. SN Role descriptions / Expectations from the Role 1 Requirement gathering on ServiceNow GRC, SecOps Module requirement 2 Design & develop the solutions on requirement on above mentioned modules 3 Customer facing role as Technical SME 4 Independent contributor for development and deployment **Mandatory Documents- Updated CV, Adhar or Pan Card Copy, Passport Size Photo** Note- Do not apply Freshers. and EX TCSers Thanks & Regards, Supriya Kashid Human Resource Team (TAG) Tata Consultancy Services Mailto: supriya.kashid@tcs.com Show more Show less

We are organizing a direct walk-in drive at Pune location. Please find below details and skills for which we have a walk-in at TCS - Pune on 21st June 2025 Experience: 3 - 13 years Skill Name :- Oracle EBS finace techno functional SAP Advanced Business Application Programming (ABAP) for HANA SAP ABAP SAP SD SAP Basis SAP CO SAP EWM SAP FIORI SAP SF ServiceNow Developer Salesforce LWC Developer Oracle EBS SCM techno functional OIC Workday /Workday HCM Technical SAP Cloud Platform Integration (CPI) SAP BTP SAP GRC Security SAP MDG Technical SAP BODS SAP BRIM SAP GTS SAP IBP Mendix Sap Ariba SAP BW HANA Service Max Oracle eBS R12 Financials Oracle Fusion Financials Oracle E-Business Suite (EBS) Developer - Technical Appian SAP ERP Production Planning & Control Process Industry (PP PI) SAP (QM) SAP FICO SAP MM Mulesoft UKG Pro Dell Boomi SAP PS SAP PM Webmethods IBM sterling integrator IBM MQ IIB IBM ACE Salesforce CPQ Walk IN Venue:- Pune TCS Maan, Sahyadri Park 1, Auditorium Plot No. 2 & 3, Phase 3, Rajiv Gandhi Infotech Park, Maan, Hinjawadi, Pune, Maharashtra 411057

Core Expertise:Strong hands-on experience in ITSM modules: Incident, Problem, Change, CMDB. Development using Business Rules, Client Scripts, UI Policies, Script Includes, and Glide API. Workflow automation via Flow Designer and Service Catalog.Integrations & API:Building and managing REST/SOAP integrations with external systems.Experience with MID Server, webhooks, and secure communication protocols.Platform Knowledge: Knowledge of Scoped Applications, Update Sets, Performance Analytics, and App Engine Studio.Familiarity with Service Portal customization.Exposure to CI/CD practices, preferably with GitHub/Azure DevOps. Agile Methodology: Hands-on experience in Agile or Scrum-based environments, using tools like JIRA or ServiceNow Agile Boards. Delivery Model & Components Referenced:Top Agentic Flow (Code Layer) Intelligent orchestration of workflows and AI-injected rule engines. A.I. Injected in Delivery Integrating AI into ticket triage, auto-resolution suggestions, or predictive analytics. How to use Copilot Potential integration with MS Copilot or custom-built Copilot assistants within ServiceNow. Service Layer Clear separation of business logic and data interaction within ServiceNow modules.Mod Creator Scoped application or low-code app creator in ServiceNow (App Engine). Flow ServiceNow Flow Designer and Business Process Automation (BPA).F. Net Map Possibly referring to framework mapping using .NET or architecture diagrams if integrating with .NET-based external systems.

We are organizing a direct walk-in drive at Chennai location. Please find below details and skills for which we have a walk-in at TCS - Chennai on 21st June 2025 Experience: 3 - 13 years Skill Name :- Oracle EBS finace techno functional SAP ABAP SAP SD SAP Basis SAP CO SAP EWM SAP FIORI SAP SF ServiceNow Developer Salesforce LWC Developer Oracle EBS SCM techno functional OIC Workday /Workday HCM Technical SAP Cloud Platform Integration (CPI) SAP BTP SAP GRC Security SAP MDG Technical SAP BODS SAP BRIM SAP GTS SAP IBP Mendix Sap Ariba SAP BW HANA Service Max Oracle eBS R12 Financials Oracle Fusion Financials Oracle E-Business Suite (EBS) Developer - Technical Appian SAP ERP Production Planning & Control Process Industry (PP PI) SAP (QM) SAP FICO SAP MM Mulesoft UKG Pro Dell Boomi SAP PS SAP PM Webmethods IBM sterling integrator IBM MQ IIB IBM ACE Oracle Siebel Salesforce CPQ SAP Basis Hana Salesforce Omnistudio PEGA Quadient Walk IN Venue:- Chennai Tata Consultancy Services Chennai Address : Taramani 100 Feet Road, 165/1A, New Colony Road, Velachery, Chennai, Tamil Nadu 600042

Act as SPOC between client and service provider Handle client communications, delivery escalations, and contract modifications Prepare/change SOWs and forecast workforce needs.