Support Analyst

Technical & Behavioral Competencies

Mandatory Skills

• Proven experience with reverse proxies, Webseal, ISVA or similar
• Proven experience with following Web technologies:
• TAMeB
• ISAM/ISVA (as from version 9and modules: AAC, Infomap, Federation)
• Good and proven knowledge on: Web access management, Web authentication practices, SSL/TLS( and mutual auth.), SSO, Identity Federation, PKI, certificates, OpenID Connect, OAuth 2.0, SAML 2.0, External Authentication Interface on WebSEAL
• Practical knowledge of Oauth and OIDC protocols
• Strong coding experience : Java, Python; Javascript server side (Rhino JS) are example of used languages & Ability to understand and translate existing code sources
• Good knowledge on: XML/XSLT
• Generic knowledge on: firewalls, application firewalls, load balancers, networks, DMZ, network security, anti-virus
• Knowledge in web and application servers including Apache and Websphere,

Experience with support on e-Commerce, intranet and extranet development

Good to have Skills

• Security Token Service (STS) and/or TFIM experience + SOAP and WS-Trust knowledge
• Recent successful proven experience in similar/comparable scope
• Strong experience in security of Web Infrastructure in financial services
• Basic Shell scripting (automation of curl commands i.e)
• Familiar with DevOps methodologies and container technologies such as Docker
• Familiar with an agile environment
• Demonstrated team player with strong and effective customer care skills.
• Quick self-starter, pro-active and innovative attitude.
• Open minded and show flexibility in self-learning new technologies/tools.
• Good analytical and synthesis skills.
• Process-oriented with high attention to detail.
• Effective oral and written communicator to both management and technical staff
• Autonomy, commitment, and perseverance.
• Ability to work in a dynamic and multicultural environment.
• Flexibility (in peak periods extra efforts may be required).
• Stress resistant