246 Snow Jobs

Level: L2+L3 Incident Ownership: Manage all major incidents (Sev1 and Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized Incident Management desk. Ticket Handling: Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Initiate bridges and release notifications with meaningful progress updates. Resolution Coordination: Lead and facilitate incident calls with end-to-end ownership until resolution. Conduct initial discovery and provide preliminary support before engaging domain SMEs. Assign incidents to appropriate resolution groups and drive closure. Escalate unresolved incidents per escalation procedures approved by CUSTOMER SPOC. Stakeholder Communication: Keep internal and external stakeholders updated throughout the incident lifecycle. Communicate anticipated resolution times and status changes. Coordinate with backend infrastructure teams to ensure prioritization and resolution. Governance & Compliance: Maintain and update the MIM portal (SNOW) with all relevant incident information. Ensure incidents are not closed until fully resolved and approved by CUSTOMER. Conduct quarterly reviews and audits of processes, roles, and documentation. Maintain daily trackers for P1/P2 incidents and bridge adherence. Reporting & Analysis: Publish weekly and monthly dashboards with insightful analysis. Track and report progress of resolution efforts. Follow up for RCA post-incident closure for CUSTOMER-dependent P1 incidents. Process Improvement: Recommend improvements to documented processes and interfaces. Organize monthly cross-skill training with domain teams. Maintain and reconcile escalation matrices and notification distribution lists. Tools and Technologies: ITIL Processes, ServiceNow,, Basic Understanding of Infrastructure services ( EUS, DC and Cloud, Network and Security)

Level: L2+L3 Incident Ownership: Manage all major incidents (Sev1 and Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized Incident Management desk. Ticket Handling: Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Initiate bridges and release notifications with meaningful progress updates. Resolution Coordination: Lead and facilitate incident calls with end-to-end ownership until resolution. Conduct initial discovery and provide preliminary support before engaging domain SMEs. Assign incidents to appropriate resolution groups and drive closure. Escalate unresolved incidents per escalation procedures approved by CUSTOMER SPOC. Stakeholder Communication: Keep internal and external stakeholders updated throughout the incident lifecycle. Communicate anticipated resolution times and status changes. Coordinate with backend infrastructure teams to ensure prioritization and resolution. Governance & Compliance: Maintain and update the MIM portal (SNOW) with all relevant incident information. Ensure incidents are not closed until fully resolved and approved by CUSTOMER. Conduct quarterly reviews and audits of processes, roles, and documentation. Maintain daily trackers for P1/P2 incidents and bridge adherence. Reporting & Analysis: Publish weekly and monthly dashboards with insightful analysis. Track and report progress of resolution efforts. Follow up for RCA post-incident closure for CUSTOMER-dependent P1 incidents. Process Improvement: Recommend improvements to documented processes and interfaces. Organize monthly cross-skill training with domain teams. Maintain and reconcile escalation matrices and notification distribution lists. Tools and Technologies: ITIL Processes, ServiceNow,, Basic Understanding of Infrastructure services ( EUS, DC and Cloud, Network and Security)

Level: L2+L3 Incident Ownership: Manage all major incidents (Sev1 and Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized Incident Management desk. Ticket Handling: Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Initiate bridges and release notifications with meaningful progress updates. Resolution Coordination: Lead and facilitate incident calls with end-to-end ownership until resolution. Conduct initial discovery and provide preliminary support before engaging domain SMEs. Assign incidents to appropriate resolution groups and drive closure. Escalate unresolved incidents per escalation procedures approved by CUSTOMER SPOC. Stakeholder Communication: Keep internal and external stakeholders updated throughout the incident lifecycle. Communicate anticipated resolution times and status changes. Coordinate with backend infrastructure teams to ensure prioritization and resolution. Governance & Compliance: Maintain and update the MIM portal (SNOW) with all relevant incident information. Ensure incidents are not closed until fully resolved and approved by CUSTOMER. Conduct quarterly reviews and audits of processes, roles, and documentation. Maintain daily trackers for P1/P2 incidents and bridge adherence. Reporting & Analysis: Publish weekly and monthly dashboards with insightful analysis. Track and report progress of resolution efforts. Follow up for RCA post-incident closure for CUSTOMER-dependent P1 incidents. Process Improvement: Recommend improvements to documented processes and interfaces. Organize monthly cross-skill training with domain teams. Maintain and reconcile escalation matrices and notification distribution lists. Tools and Technologies: ITIL Processes, ServiceNow,, Basic Understanding of Infrastructure services ( EUS, DC and Cloud, Network and Security)

Level: L2+L3 Incident Ownership: Manage all major incidents (Sev1 and Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized Incident Management desk. Ticket Handling: Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Initiate bridges and release notifications with meaningful progress updates. Resolution Coordination: Lead and facilitate incident calls with end-to-end ownership until resolution. Conduct initial discovery and provide preliminary support before engaging domain SMEs. Assign incidents to appropriate resolution groups and drive closure. Escalate unresolved incidents per escalation procedures approved by CUSTOMER SPOC. Stakeholder Communication: Keep internal and external stakeholders updated throughout the incident lifecycle. Communicate anticipated resolution times and status changes. Coordinate with backend infrastructure teams to ensure prioritization and resolution. Governance & Compliance: Maintain and update the MIM portal (SNOW) with all relevant incident information. Ensure incidents are not closed until fully resolved and approved by CUSTOMER. Conduct quarterly reviews and audits of processes, roles, and documentation. Maintain daily trackers for P1/P2 incidents and bridge adherence. Reporting & Analysis: Publish weekly and monthly dashboards with insightful analysis. Track and report progress of resolution efforts. Follow up for RCA post-incident closure for CUSTOMER-dependent P1 incidents. Process Improvement: Recommend improvements to documented processes and interfaces. Organize monthly cross-skill training with domain teams. Maintain and reconcile escalation matrices and notification distribution lists. Tools and Technologies: ITIL Processes, ServiceNow,, Basic Understanding of Infrastructure services ( EUS, DC and Cloud, Network and Security)

Level: L2+L3 Incident Ownership: Manage all major incidents (Sev1 and Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized Incident Management desk. Ticket Handling: Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Initiate bridges and release notifications with meaningful progress updates. Resolution Coordination: Lead and facilitate incident calls with end-to-end ownership until resolution. Conduct initial discovery and provide preliminary support before engaging domain SMEs. Assign incidents to appropriate resolution groups and drive closure. Escalate unresolved incidents per escalation procedures approved by CUSTOMER SPOC. Stakeholder Communication: Keep internal and external stakeholders updated throughout the incident lifecycle. Communicate anticipated resolution times and status changes. Coordinate with backend infrastructure teams to ensure prioritization and resolution. Governance & Compliance: Maintain and update the MIM portal (SNOW) with all relevant incident information. Ensure incidents are not closed until fully resolved and approved by CUSTOMER. Conduct quarterly reviews and audits of processes, roles, and documentation. Maintain daily trackers for P1/P2 incidents and bridge adherence. Reporting & Analysis: Publish weekly and monthly dashboards with insightful analysis. Track and report progress of resolution efforts. Follow up for RCA post-incident closure for CUSTOMER-dependent P1 incidents. Process Improvement: Recommend improvements to documented processes and interfaces. Organize monthly cross-skill training with domain teams. Maintain and reconcile escalation matrices and notification distribution lists. Tools and Technologies: ITIL Processes, ServiceNow,, Basic Understanding of Infrastructure services ( EUS, DC and Cloud, Network and Security)

Greetings from PreludeSys! We are hiring for one of our prestigious clients for the below requirement. Boomi MDH Integration Specialist JD: Boomi + MDH Years of Exp 4 to 15 years across grades with Strong Boomi MDH experience. Remote; 0-30 days (immediate) Hands on design development deployment and maintenance of integration processes between applications across the cloud and or on premise using the Dell Boomi AtomSphere platform Cloud Integration Application Integration and Enterprise web services APIs Extensive knowledge of Data Modelling in MDH using fields Sound knowledge of implementing Data Quality Steps in MDH models and understanding the existing Model structure Managing Monitoring Sustaining Troubleshooting and supporting existing EAI Integrations and Dell Boomi AtomSphere platform Build Service Oriented and discoverable Web services and APIs Collaborate with various cross functional teams to define and determine integration requirements Provide development and technical subject matter expertise to ensure development activities are aligned with scope schedule priority and business objectives Responsible for establishing best practices in services development integration of applications and governing detailed designs Monitors and reports on progress in completing projects and accomplishing goals Excellent and efficient SQL query and stored procedure writing skills Good understanding of cloud architecture and DevOps Interface with both internal external technical experts to drive system solutions Conducts end user interviews to understand and document data issues and define integrity requirements Able to map dataflows across many systems with clarity and accuracy Able to work effectively on digital and cloud projects with solid agile practices adhering to lean principles Provide support to resolve any production issues ADO SNOW experience added advantages Sound knowledge of building P2P and API based scalable Integrations in Boomi Implementation knowledge of tagging rules used to distribute the Golden records for different systems Data Stewardship responsibilities of managing and resolving the quarantined items merging of duplicate errors address data validation errors Establishing update ranking by source on the models at field level Working knowledge of data load activities primarily required for go live activities Working knowledge of SQL primarily to query the databases for analysis and integration requirements in an optimized way

ServiceNow Developer Cybersecurity Governance Risk and Compliance team is seeking a ServiceNow Developer with GRC Specialty to support ServiceNow IRM and Audit module configuration and development. Responsibilities include development, configuration, technical documentation, and unit testing. Also, should have experience in management practices, code quality, code standards, code review and promotion processes. This role will be responsible to deliver code and configuration per requirements documented in user stories and participate in all Agile Sprint activities. The candidate should have to be able to: Solid ServiceNow GRC Development experience Good to have knowledge on following ServiceNow applications. Discovery On-Premises & Off- Premises ServiceNow Orchestration ITOM - IT Operations Management GRC Governance Risk & Compliance ServiceNow Event Management Be able to design and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, flow, workflow, UI policies, UI actions, Business Rules, ACLs, UI Builder, and any other configurations required to support client processes. Translate requirements/stories and mock-ups into fully functional features by working closely with the Development lead. Develop JavaScript server/client code. Integration and ServiceNow Scripting (Glide, (JavaScript, Ajax, XML, JSON etc. HTML and CSS)) Create and use update sets and XMLs to move customer configuration and data between environments. Maintain and adhere to source code, configuration management, release management and software development best practices. Servicenow Secops: 1. Knowledge on the Security Incident Response and Vulnerability Response Management OOTB Workflow. 2. Any custom solution being implemented for any of the applications in SecOps Module. 3. Good Hands-on Security Incident Response Workspace, IT Remediation Workspace, Vulnerability Management Workspace, workspace customization and creating variants of workspace pages. 4. Custom solutions being build using Scripts and Flow Designers. 5. Good Scripting knowledge and examples of complex solutions using Business Rule, Script Includes and Client Scripts. 6. Best practices of scripting on ServiceNow Platform. 7. Industry Standard best practices for Security Incident Response, Vulnerability Response module in respect with ServiceNow. 8. Worked on most used integrations for SecOps Module like Qualys, Tenable , Synack etc. 9. Reporting and Dashboarding using Performance Analytics - capability to build complex dashboards such as OOTB CISO dashboard. 10.Any Mainline Certification in SecOps Qualifications Bachelor (4-year) degree in Cybersecurity, Information Security, Computer Science, Information Systems 5 years of direct development experience with the ServiceNow platform - UI Actions, UI Policies, Business Rules, Client Scripts, Script Includes, Catalog Client Scripts, Catalog UI Policies, Email Scripts, Roles / Groups. Experience with importing and exporting data to ServiceNow using data loads, transform maps and transform scripts. Experience developing ServiceNow GRC/IRM (Governance Risk and Compliance / Integrated Risk Management) modules including good understanding of Authority Documents, Citations, Policies, Control Objectives, Acknowledgment Campaigns, Entity Types, Risk and Audit processes in ServiceNow. Experience in a variety of programming languages and Scripting: Jave/J2EE, Python, Jelly Script, JQuery, ASP.net, Perl, Ajax Database and SQL experience: Oracle and MS SQL 3-6 years of experience in Cybersecurity or Information Technology Experience in performing integrations with web services using SOAP or Rest APIs ServiceNow certifications ServiceNow Certified Implementation Specialist Risk and Compliance ServiceNow Business Continuity Management (BCM) Micro-certification ServiceNow Certified Application Developer (CAD) Agile certifications a plus Foundational Experience in: Agile, Scrum, ITIL Excellent teamwork and collaboration skills Excellent written and verbal communication skills Excellent analytical skills Focus on quality and attention to detail Proficient in Microsoft O365 products

Job Title: ServiceNow Developer Location: Gurugram, Haryana Experience Level: 6+ years Employment Type: Full-time Job Summary: We are seeking a highly skilled and experienced ServiceNow Developer to join our ITSM team. The ideal candidate will have deep expertise in ServiceNow development and administration, strong knowledge of ITIL processes, and hands-on experience with CMDB and process consulting. This role involves advanced troubleshooting, platform optimization, and collaboration with cross-functional teams to ensure seamless service delivery and platform stability. Key Responsibilities: Provide support for ServiceNow platform issues, including root cause analysis and permanent fixes. Develop and maintain custom applications, workflows, and integrations within ServiceNow. Collaborate with process consultants to align platform capabilities with ITIL best practices. Manage and optimize the CMDB, ensuring data integrity and alignment with configuration management processes. Lead technical discussions and provide guidance to L2/L3 support teams. Work closely with project managers to support ServiceNow-related project deliverables. Perform impact analysis and implement changes following change management protocols. Monitor platform performance and implement proactive measures to ensure high availability. Stay updated with ServiceNow releases and recommend platform upgrades and enhancements. Required Skills & Qualifications: Proven experience in ServiceNow development and administration (minimum 5 years). Strong understanding of ITSM and ITIL frameworks. Hands-on experience with CMDB design, implementation, and maintenance. Experience in process consulting and aligning technical solutions with business processes. Proficiency in JavaScript, Glide API, and ServiceNow scripting. Familiarity with ServiceNow modules like Incident, Problem, Change, Request, and Knowledge Management. Excellent troubleshooting and analytical skills. Strong communication and stakeholder management abilities. ServiceNow certifications (CSA, CAD, ITSM, etc.) are highly desirable. Preferred Qualifications: Experience in ServiceNow integrations using REST/SOAP APIs. Exposure to Agile and DevOps methodologies. Knowledge of performance tuning and platform security best practices.

ServiceNow developer Experience- 3-15 years Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNoaw-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow

ServiceNow developer Experience- 3-15 years Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNoaw-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow

ServiceNow developer Experience- 3-15 years Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNoaw-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 3.5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Santoshi 9176198282 for more info Thanks, Santoshi 9176198282

Role Overview: You will be responsible for having a strong knowledge of Monitoring Tools and other system tools used for L1 level troubleshooting. Your work experience should be under ITIL standards and you should be ITILv3/v4 Foundation Certified. Additionally, you will need to have 2+ years of experience working under DC Operations Technology and at least 3+ years of experience as an Incident Manager. Your role will involve possessing good knowledge of Incident, Change & Problem management, understanding the ITSM tool - SNOW, and having strong Communication Skills. You should be able to handle conference bridges and independently interact with technical teams and customers. Being a strong team player who can generate enthusiasm among team members is essential. A proactive approach to seek opportunities and handle challenges, managing the process of innovative change/thoughts, developing relationships with customers, and effectively communicating to identify needs and evaluate alternative solutions are key responsibilities. You should have an understanding of business issues, experience in quality audits and sharing feedback, and possess good knowledge of report creation and trend analysis. Key Responsibilities: - Strong knowledge of Monitoring Tools and system tools for L1 level troubleshooting - Work experience under ITIL standards and ITILv3/v4 Foundation Certification - 2+ years experience in DC Operations Technology - At least 3+ years of experience as Incident Manager - Good knowledge of Incident, Change & Problem management - Understanding of ITSM tool - SNOW - Strong Communication Skills - Ability to handle conference bridges and independently interact with technical teams and customers - Strong team player, generating enthusiasm among team members - Proactive approach to seek opportunities and handle challenges - Management of innovative change/thoughts - Developing relationships with customers and effectively communicating to identify needs and evaluate solutions - Understanding of business issues and 360-degree thinking - Experience in quality audits, sharing feedback, report creation, and trend analysis Qualifications Required: - Work experience under ITIL standards and ITILv3/v4 Foundation Certification - 2+ years experience in DC Operations Technology - At least 3+ years of experience as Incident Manager - Strong Communication Skills - Good knowledge of report creation and trend analysis (Note: Any additional details of the company were not provided in the job description),

WALKIN DRIVE - 11th, 12th Sept : between 2 pm to 5 pm only. 13th Sept, Saturday : between 9 am to 12 pm only. Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuhos group companies across the globe. At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGSs development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS. Whats in it for you? Immense exposure and learning Excellent career growth Company of highly passionate leaders and mentors Ability to build things from scratch Company website : - https://www.mizuhogroup.com/asia-pacific/mizuho-global-services 1) ServiceNow CMDB Engineer (SNOW Developer) We are seeking an experienced ServiceNow CMDB Engineer to join our IT Service Management team. The ideal candidate will have 58 years of hands-on experience in ServiceNow CMDB implementation, configuration, and maintenance. This role is responsible for designing, developing, and supporting the Configuration Management Database (CMDB) and ensuring data integrity, accuracy, and compliance with organizational standards. Key Responsibilities Design, implement, and maintain the ServiceNow Configuration Management Database (CMDB) to ensure accurate representation of infrastructure and application assets. Configure and customize ServiceNow CMDB modules, including Discovery, Service Mapping, and integrations with external data sources. Develop and maintain CMDB data models, relationships, business rules, workflows, and automation scripts. Collaborate with IT, application, and business stakeholders to gather requirements and translate them into CMDB solutions aligned with ITIL best practices. Monitor, analyze, and improve CMDB data quality, completeness, and consistency through regular audits and reconciliation processes. Troubleshoot and resolve CMDB-related issues, providing advanced support and guidance to other ServiceNow users. Document CMDB processes, configurations, procedures, and standards. Train and mentor junior team members and end-users on CMDB functionality and best practices. Participate in ServiceNow upgrades, enhancements, and testing related to CMDB and associated modules. Required Skills & Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 58 years of hands-on experience with ServiceNow, with a strong focus on CMDB and ITSM modules. Solid understanding of ServiceNow CMDB architecture, Discovery, Service Mapping, and integration techniques. Proficiency in JavaScript, Glide API, and ServiceNow scripting. Experience with data import/export, transformation, and reconciliation processes. Strong knowledge of ITIL processes, especially Configuration Management. Excellent analytical, troubleshooting, and communication skills. Preferred Qualifications ServiceNow certifications (e.g., Certified Implementation Specialist CMDB, ITSM). Experience with cloud infrastructure integrations (AWS, Azure, etc.). Familiarity with other ServiceNow modules (ITOM, ITAM, SecOps). Knowledge of data governance and data quality best practices. Experience working in Agile/Scrum environments. 2) ServiceNow Administrator (SNOW Implementation) We are seeking an experienced ServiceNow Administrator to perform day-to-day operations/tasks/activities of IT Service Management processes using the ServiceNow platform. The ideal candidate will have 5-8 years of relevant experience and a strong background in ITIL, process improvement, and ServiceNow Administration. Key Responsibilities Administer and maintain the ServiceNow platform, with a focus on IT Service Management (ITSM) modules such as Incident, Problem, Change, Request, and Knowledge Management. Configure and optimize ServiceNow workflows, business rules, UI policies, and notifications to meet business requirements. Design, develop, and maintain reports and dashboards within ServiceNow to support operational, management, and compliance needs. Monitor platform performance and ensure high availability, reliability, and data integrity. Collaborate with stakeholders to gather requirements, troubleshoot issues, and implement enhancements. Perform regular platform upgrades and patching, ensuring compatibility and security. Manage user roles, groups, and permissions to maintain proper access controls. Document configurations, processes, and procedures for ongoing support and knowledge sharing. Support integration of ServiceNow with other enterprise systems as needed. Provide end-user training and support on ITSM modules, reporting, and dashboard features. Required Skills & Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 58 years of experience as a ServiceNow Administrator, with proven expertise in ITSM modules. Strong experience in creating and managing ServiceNow reports and dashboards. Proficiency in ServiceNow configuration, including workflows, business rules, UI policies, and notifications. Solid understanding of ITIL processes and ITSM best practices. Experience with user and access management in ServiceNow. Strong analytical, problem-solving, and communication skills. Experience documenting technical processes and procedures. Preferred Qualifications ServiceNow System Administrator certification. Experience with ServiceNow Performance Analytics. Familiarity with ServiceNow integrations (REST/SOAP APIs). Knowledge of scripting languages (JavaScript, GlideScript) within ServiceNow. Experience working in large, complex enterprise environments. ITIL Foundation certification or higher. Experience with additional ServiceNow modules (ITOM, HRSD, etc.). 3) IT Server Infrastructure (SO) The IT Server Specialist is responsible for designing, implementing, maintaining, and optimizing the organization's and network infrastructure. This includes ensuring high availability, security, and performance of systems to support business operations. The role requires expertise in server management, network architecture, troubleshooting, and collaboration with cross-functional teams to meet organizational goals. Key Responsibilities Install, configure, and maintain physical and virtual servers (e.g., Windows Server, Linux, VMware, Hyper-V). Monitor server performance, availability, and capacity to ensure optimal operation. Perform regular backups and disaster recovery testing to safeguard data. Apply patches, updates, and security configurations to servers to protect against vulnerabilities. Manage Active Directory, DNS, DHCP, and other server roles. Security and Compliance: Implement and enforce security policies, procedures, and best practices for servers and networks. Conduct regular vulnerability assessments and penetration testing. Ensure compliance with industry standards and regulations (e.g., GDPR, ISO 27001). Required Skills & Qualifications Strong knowledge of server operating systems (Windows, Linux). Experience with virtualization technologies (VMware, Hyper-V). Familiarity with cloud platforms (AWS, Azure, Google Cloud) Support and Troubleshooting: Provide technical support for server and network-related issues. Document and resolve incidents in a timely manner using ticketing systems. Conduct root cause analysis and implement preventive measures. Problem-Solving: Ability to diagnose and resolve complex Server issues. Analytical mindset with a focus on root cause analysis. Communication: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Certifications (Preferred): Cisco CCNA/CCNP Microsoft Certified: Azure Administrator Associate VMware Certified Professional (VCP) Experience: 5-7 years of experience in server administration. Hands-on experience with enterprise-grade infrastructure. Work Environment: On-site work model depending on organizational requirements. May require after-hours support during emergencies or scheduled maintenance. Collaboration with IT teams, vendors, and external service providers. Key Performance Indicators (KPIs): Server uptime and availability. Incident response and resolution times. Compliance with security standards. Address: - Mizuho Global Services India Pvt. 11th Floor, Q2 Building Aurum Q Park, Gen 4/1, Ttc, Thane Belapur Road, MIDC Industrial Area, Ghansoli, Navi Mumbai- 400710. Please Note : Candidates residing within 20KMs radius from the office location will ONLY be considered. WALKIN DRIVE - 11th, 12th Sept : between 2 pm to 5 pm only. 13th Sept, Saturday : between 9 am to 12 pm only.

As a Full-time Experienced professional with a General Equivalency Diploma, your role will involve managing day-to-day operations associated with 65+ clients hosted on RPaaS platform from an L1 perspective. You will be the single point of contact for clients located in Mumbai and Bangalore, ensuring a seamless client experience by showcasing performance reviews, addressing critical bug fix issues, and containing client escalations related to P1/P2 issues. Your responsibilities will also include coordinating with internal teams for faster closure of Code Fix tickets, ensuring maximum Same Day Resolution on Incidents and Service Requests, and conducting feedback sessions with engineers. Additionally, you will be responsible for resource management, shift adherence, compliance monitoring, and 24x7 production support operations. Key Responsibilities: - Managing day-to-day operations for 65+ clients on RPaaS platform - Showcasing performance reviews and addressing critical bug fix issues - Serving as a single point of contact for clients and containing escalations - Coordinating with internal teams for faster closure of Code Fix tickets - Ensuring maximum Same Day Resolution on Incidents and Service Requests - Conducting feedback sessions with engineers - Managing resources for achieving client and management objectives - Monitoring compliance, process consistency, and shift adherence Required Qualifications: - Hands-on experience with SQL/DML, FLT/SNOW, Kibana/Xtranet, ATM/Card Operations - Operational Execution, Escalation Resolution, Client Service, Team and Workforce Management, Communication Presentation, Problem Solving skills In addition to the technical and management skillsets, the ideal candidate for this position should hold a Bachelor's degree in computer science, information systems, or an equivalent combination of education, training, or work experience. As part of the role, you will need to have a strong technical understanding of data processing, knowledge of banking applications and their interdependencies, and excellent project management and communication skills. Your customer-focused leadership abilities, along with exceptional customer service skills, will help in building high levels of customer satisfaction for both internal and external clients. Your problem-solving, team management, and time management skills will be crucial in ensuring efficient operations and service delivery. Please note that FIS is committed to protecting the privacy and security of all personal information processed to provide services to clients. Recruitment at FIS primarily works on a direct sourcing model to ensure transparency and fairness in the hiring process.,

We are hiring for Snow Developer

Develop and implement new applications and integrations for ServiceNow. Play a major role in the development of ServiceNow as a platform for Service Delivery. Use your technical skills and knowledge to bring new ideas and improvements. Required Candidate profile Required Qualifications: 5-10 years of experience in Servicenow development 10-15 years of experience in IT industry Architect or Senior developer in current role

6 MONTHS CONTRACTUAL- Only Immediate Joiners ServiceNow Requirements Overview: Role: Senior ServiceNow Engineers Skills Required: Expertise in the ServiceNow platform Excellent programming skills Experience with portals (Seismic or Service Portal) For specific details, please reach out directly Experience: Minimum 10 years of total professional experience At least 5 years of hands-on experience with ServiceNow Ability to work independently and collaborate directly with product managers and business stakeholders Project Timeline: Projects are starting immediately Ideal time to onboard senior members who can help define solutions and identify the right team members Engagement Model: Staff augmentation preferred due to tight project timelines and undefined scope Engineers will work alongside existing Scrum team members Contract Duration: Initial engagement for 6 months Kindly share resume- r.swetha@casamenterorecruit.in Contact - Swetha(8826247648)

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuhos group companies across the globe. At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGSs development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS. Whats in it for you? Immense exposure and learning Excellent career growth Company of highly passionate leaders and mentors Ability to build things from scratch Company website : - https://www.mizuhogroup.com/asia-pacific/mizuho-global-services 1) ServiceNow CMDB Engineer (SNOW Developer) We are seeking an experienced ServiceNow CMDB Engineer to join our IT Service Management team. The ideal candidate will have 5–8 years of hands-on experience in ServiceNow CMDB implementation, configuration, and maintenance. This role is responsible for designing, developing, and supporting the Configuration Management Database (CMDB) and ensuring data integrity, accuracy, and compliance with organizational standards. Key Responsibilities Design, implement, and maintain the ServiceNow Configuration Management Database (CMDB) to ensure accurate representation of infrastructure and application assets. Configure and customize ServiceNow CMDB modules, including Discovery, Service Mapping, and integrations with external data sources. Develop and maintain CMDB data models, relationships, business rules, workflows, and automation scripts. Collaborate with IT, application, and business stakeholders to gather requirements and translate them into CMDB solutions aligned with ITIL best practices. Monitor, analyze, and improve CMDB data quality, completeness, and consistency through regular audits and reconciliation processes. Troubleshoot and resolve CMDB-related issues, providing advanced support and guidance to other ServiceNow users. Document CMDB processes, configurations, procedures, and standards. Train and mentor junior team members and end-users on CMDB functionality and best practices. Participate in ServiceNow upgrades, enhancements, and testing related to CMDB and associated modules. Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. 5–8 years of hands-on experience with ServiceNow, with a strong focus on CMDB and ITSM modules. Solid understanding of ServiceNow CMDB architecture, Discovery, Service Mapping, and integration techniques. Proficiency in JavaScript, Glide API, and ServiceNow scripting. Experience with data import/export, transformation, and reconciliation processes. Strong knowledge of ITIL processes, especially Configuration Management. Excellent analytical, troubleshooting, and communication skills. Preferred Qualifications ServiceNow certifications (e.g., Certified Implementation Specialist – CMDB, ITSM). Experience with cloud infrastructure integrations (AWS, Azure, etc.). Familiarity with other ServiceNow modules (ITOM, ITAM, SecOps). Knowledge of data governance and data quality best practices. Experience working in Agile/Scrum environments. 2) ServiceNow Administrator (SNOW Implementation) We are seeking an experienced ServiceNow Administrator to perform day-to-day operations/tasks/activities of IT Service Management processes using the ServiceNow platform. The ideal candidate will have 5-8 years of relevant experience and a strong background in ITIL, process improvement, and ServiceNow Administration. Key Responsibilities Administer and maintain the ServiceNow platform, with a focus on IT Service Management (ITSM) modules such as Incident, Problem, Change, Request, and Knowledge Management. Configure and optimize ServiceNow workflows, business rules, UI policies, and notifications to meet business requirements. Design, develop, and maintain reports and dashboards within ServiceNow to support operational, management, and compliance needs. Monitor platform performance and ensure high availability, reliability, and data integrity. Collaborate with stakeholders to gather requirements, troubleshoot issues, and implement enhancements. Perform regular platform upgrades and patching, ensuring compatibility and security. Manage user roles, groups, and permissions to maintain proper access controls. Document configurations, processes, and procedures for ongoing support and knowledge sharing. Support integration of ServiceNow with other enterprise systems as needed. Provide end-user training and support on ITSM modules, reporting, and dashboard features. Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. 5–8 years of experience as a ServiceNow Administrator, with proven expertise in ITSM modules. Strong experience in creating and managing ServiceNow reports and dashboards. Proficiency in ServiceNow configuration, including workflows, business rules, UI policies, and notifications. Solid understanding of ITIL processes and ITSM best practices. Experience with user and access management in ServiceNow. Strong analytical, problem-solving, and communication skills. Experience documenting technical processes and procedures. Preferred Qualifications ServiceNow System Administrator certification. Experience with ServiceNow Performance Analytics. Familiarity with ServiceNow integrations (REST/SOAP APIs). Knowledge of scripting languages (JavaScript, GlideScript) within ServiceNow. Experience working in large, complex enterprise environments. ITIL Foundation certification or higher. Experience with additional ServiceNow modules (ITOM, HRSD, etc.). 3) IT Server Infrastructure (SO) The IT Server Specialist is responsible for designing, implementing, maintaining, and optimizing the organization's and network infrastructure. This includes ensuring high availability, security, and performance of systems to support business operations. The role requires expertise in server management, network architecture, troubleshooting, and collaboration with cross-functional teams to meet organizational goals. Key Responsibilities Install, configure, and maintain physical and virtual servers (e.g., Windows Server, Linux, VMware, Hyper-V). Monitor server performance, availability, and capacity to ensure optimal operation. Perform regular backups and disaster recovery testing to safeguard data. Apply patches, updates, and security configurations to servers to protect against vulnerabilities. Manage Active Directory, DNS, DHCP, and other server roles. Security and Compliance: Implement and enforce security policies, procedures, and best practices for servers and networks. Conduct regular vulnerability assessments and penetration testing. Ensure compliance with industry standards and regulations (e.g., GDPR, ISO 27001). Required Skills & Qualifications Strong knowledge of server operating systems (Windows, Linux). Experience with virtualization technologies (VMware, Hyper-V). Familiarity with cloud platforms (AWS, Azure, Google Cloud) Support and Troubleshooting: Provide technical support for server and network-related issues. Document and resolve incidents in a timely manner using ticketing systems. Conduct root cause analysis and implement preventive measures. Problem-Solving: Ability to diagnose and resolve complex Server issues. Analytical mindset with a focus on root cause analysis. Communication: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Certifications (Preferred): Cisco CCNA/CCNP Microsoft Certified: Azure Administrator Associate VMware Certified Professional (VCP) Experience: 5-7 years of experience in server administration. Hands-on experience with enterprise-grade infrastructure. Work Environment: On-site work model depending on organizational requirements. May require after-hours support during emergencies or scheduled maintenance. Collaboration with IT teams, vendors, and external service providers. Key Performance Indicators (KPIs): Server uptime and availability. Incident response and resolution times. Compliance with security standards. Address: - Mizuho Global Services India Pvt. 11th Floor, Q2 Building Aurum Q Park, Gen 4/1, Ttc, Thane Belapur Road, MIDC Industrial Area, Ghansoli, Navi Mumbai- 400710. Please Note : Candidates residing within 20KMs radius from the office location will ONLY be considered. Only shortlisted candidates will be invited for an F2F interview at office on 13th September, Saturday

We are heavily dependent on BigQuery/Snowflake, Airflow, Stitch/Fivetran, dbt , Tableau/Looker for our business intelligence and embrace AWS with some GCP. As a Data Engineer,Developing end to end ETL/ELT Pipeline.

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 3.5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Santoshi 9176198282 for more info Thanks, Santoshi 9176198282

We are seeking a skilled and proactive ServiceNow Developer to design, develop, and optimize solutions within the ServiceNow platform. This role requires strong technical expertise, a problem-solving mindset, and the ability to translate business needs into scalable workflows and automations. Youll collaborate with cross-functional teams to enhance service delivery, streamline operations, and support enterprise-wide digital transformation. Platform Development & Customization Build and enhance ServiceNow applications using JavaScript, HTML, CSS, and AngularJS Configure workflows, business rules, UI policies, client scripts, and access controls Develop and maintain Service Catalog items, portals, and dashboards Integration & Automation Integrate ServiceNow with third-party systems via REST/SOAP APIs Implement automated flows using Flow Designer and Workflow Editor Support CMDB and Asset Management integrations System Administration & Upgrades Perform platform upgrades and patching Monitor performance and troubleshoot issues Maintain documentation and configuration records Stakeholder Collaboration Participate in requirement gathering, design reviews, and SCRUM ceremonies Translate business requirements into technical solutions Preferred Extras Experience with ITSM, ITOM, HRSD, or SecOps modules Familiarity with Agile/SCRUM methodologies Knowledge of LDAP, SSO, and Active Directory integrations Exposure to performance tuning and platform security best practices

As an expert in Employee Center Pro, including mobile, messaging integration (Slack), and chatbot, your primary focus will be on launching and maturing the utilization of all features in the module. You will also place emphasis on improving the "workforce experience" by enhancing self-service search functionality (knowledge management), mega-menu, and taxonomy. Your services and focus area will revolve around providing complete portal recommendations and requirements, aligning portal experiences and integrations for IT, HR, Procurement, and GRC Portal, along with detailed implementation plans and timelines. You will also recommend enhancements to improve the workforce experience of viewing/accessing cases via HR/IT and develop an approach for a unified landing page through design requirements. Within the scope of your responsibilities, you will reassess features/functions that are not currently being leveraged, such as Guided tours, and provide recommendations with detailed implementation plans and timelines. Additionally, you will evaluate Incident intake capability, chatbot functionality, and expand messaging product capabilities beyond enabling Approvals only. Your objective in messaging integration includes creating a unified experience for technicians and the workforce to choose channels like email or Slack. You will also provide process recommendations to shift from individual slacks from technicians to the workforce and develop an approach for TechSpots promotional/new-news content. In the realm of Knowledge Management, you will configure and test context-sensitive search for all forms within ITSM Modules, provide analysis, recommendations, and configured work for taxonomy (mega-menu and self-service search experiences), and offer process refinement recommendations for Incident Break/Fix and Request Management. As a champion for engagement, you will obtain budgets, accept responsibility for escalated issues from Clients Executive sponsor, sign off on documents, and serve as a primary decision-maker when required. Your skills in taxonomies, ServiceNow portal development, Slack, notes, incident management, messaging, mobile integration, self-service search, chatbot development, taxonomy, search, messaging integration, GRC, and knowledge management will be instrumental in fulfilling your responsibilities effectively.,

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest, and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. The services business analyst role anticipates and enables the creation of data elements that directly support the financial, operations, and business success of the Client Delivery Organization. As a services business analyst, you will learn the trade and workflow of the supported organization, adapting your learning to independently prepare common deliverables needed for business effectiveness. You will connect business data elements and articulate the impact on variations found in metrics. Demonstrating a complete knowledge base of insight into your supported organization, you will anticipate potential business issues before they are realized. Your role will involve influencing decisions to allow for near and long-term resolution to challenges and opportunities presented in the business. Your responsibilities will also include creating accurate and timely financial and operational models and reports that support the basic business needs of the supported organization. You will recommend areas for improvement in all elements of the supported business and represent the organization in at least one to two areas of subject matter expertise, such as Clarity, SNOW, Power BI, and Staffing Models. Projecting business risk and opportunities to supported area management and taking timely action accordingly will be a key part of your role. You will lead key projects of business importance and work well outside the organization, representing business issues and solutions with relative ease. Creating functional project scopes based on current methodology, reviewing and editing requirements, specifications, business processes, and recommendations related to proposed solutions, and documenting business requirements are also essential tasks. Qualifications: Academic and Professional Qualifications: - Bachelor's degree or equivalent/years of experience required Experience: - 2-4 years of relevant work experience - Excellent written and verbal communication skills - PC skills, including spreadsheet, all Microsoft Office Suite applications, and database applications - ServiceNow proficiency - Shift - 6 PM - 3 AM Working Arrangements: - Work is performed in a remote environment with minimal exposure to health or safety hazards Our company complies with all local/state regulations regarding displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any salary offered is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees, and certifications (e.g., JD, technology), for example. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at HR.Recruiting@AlteraHealth.com.,

As a member of the Finance Business & Technology (FBT) center in Pune, India, your role is crucial in supporting bp's ambition to become a net zero company by 2050 or sooner. You will play a key part in creating a more efficient business by putting digital at the core and accelerating the transformation of bp's global business processes. Your responsibilities will include ensuring accurate and timely recording and resolution of all employee expenses, adhering to policies and procedures, and driving exceptional service, operational excellence, and compliance. You will be accountable for reconciling relevant systems to ensure accuracy, implementing compliance with policies and procedures, reporting any gaps to the team lead, providing advice on myExpenses, and identifying continuous improvement opportunities in existing processes. Your role will involve tracking and resolving outstanding issues, handling internal and external audits, and liaising with vendors and colleagues in different time zones and languages. To excel in this role, you should have a high level of familiarity with systems, accurate problem-solving skills, and the ability to work within tight deadlines. You will need to collaborate effectively with different teams and adapt to working hours that may span various time zones to support Business Partners. Ideal candidates will hold a Bachelor's Degree in Management, Business, Finance, Accounting, or a related field, or a Diploma, along with experience in using ERP/tools like Concur, SAP, and SNOW, with strong Excel skills being an added advantage. You should demonstrate accountability for delivering innovative business outcomes, seek opportunities for process improvement, and adhere to safe and ethical work practices. Key competencies for success in this role include operational perfection, risk management, change management, digital fluency, analytical thinking, decision-making, innovation, influencing, problem-solving, relationship management, and having an eye for business. Your ability to adapt existing processes, drive efficiency, and use digital technologies to develop new ideas will be essential to meet the demands of this position. This position offers a hybrid of office and remote working arrangements, negligible travel requirements, and eligibility for relocation within the country. If you are ready to contribute to bp's vision of reimagining energy and driving towards a sustainable future, we welcome you to join our team at bp.,