108 Snow Jobs

SUMMARY Application Designer - ServiceNow IT Service Management Location: Onsite in Bangalore Experience: 4+ Years Notice Period: Immediate We are seeking an Application Designer to join our team and contribute to defining requirements and designing applications to meet business process and application needs. As an Application Designer, you will play a key role in collaborating with teams to develop innovative solutions and participate in critical project decisions. Roles & Responsibilities: Act as a Subject Matter Expert (SME) Collaborate and oversee the team for effective performance Assume accountability for team decisions Engage with multiple teams and contribute to pivotal decisions Offer problem-solving solutions for the immediate team and across multiple teams Lead the design and development of applications Conduct regular team meetings to monitor project progress Stay abreast of industry trends and best practices Professional & Technical Skills: Proficiency in ServiceNow IT Service Management Strong understanding of ITIL framework Experience in designing and implementing ITSM solutions Knowledge of IT service delivery processes Hands-on experience in application design and development Additional Information: The candidate should possess a minimum of 3 years of experience in ServiceNow IT Service Management This position is based at our Bengaluru office A 15 years full-time education is required

Job Title: ServiceNow Developer Job Summary: We are seeking a skilled ServiceNow Developer with hands-on experience in developing and managing the ServiceNow platform, particularly in IT Service Management (ITSM) and Scoped Applications. The ideal candidate will possess strong expertise in ServiceNow integrations, Agile methodologies, and platform administration to deliver effective business automation solutions. Key Responsibilities: Develop and customize applications on the ServiceNow platform with a focus on ITSM and Scoped Applications. Design and implement integration solutions using key ServiceNow technologies, including Integration Hub, Single Sign-On (SSO), REST APIs, SOAP, MID Server, and email integrations. Collaborate in Agile and Scrum development processes to deliver high-quality software solutions. Execute data loading and migration into ServiceNow from third-party systems using Web Services and Import Sets. Develop and maintain UI components such as UI Scripts, UI Actions, UI Policies, UI Macros, and Business Rules. Create and manage workflows, Flow Designer processes, and Catalog Items to automate business processes effectively. Perform platform administration tasks, including reporting, creating database views, and managing SQL queries within ServiceNow. Produce detailed technical documentation, including design specifications and user manuals for ongoing reference and knowledge sharing. Implement low-code and low-complexity solutions to meet business automation requirements efficiently. Work closely with project managers, process analysts, and team leads to identify project risks and ensure timely delivery of solutions. Qualifications: Proven hands-on development experience in ServiceNow, particularly ITSM modules and Scoped Applications. Strong knowledge of ServiceNow integration technologies such as Integration Hub, SSO, REST/SOAP services, MID Server, and email. Experience with Agile and Scrum methodologies in software development projects. Solid expertise in integrating ServiceNow with third-party tools and systems. Skilled in UI scripting and ServiceNow platform development components (UI Actions, Policies, Business Rules, Workflows, Flow Designer, Catalog Items). Familiarity with ServiceNow platform administration, reporting, and SQL/database views. Ability to create clear technical documentation and user guides. Strong problem-solving skills and ability to implement scalable automation solutions. Excellent collaboration and communication skills to work effectively within cross-functional teams.

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Sangeeta 9176078282 for more info Thanks, Sangeta 9176078282

Key Responsibilities : Product Strategy and Vision • Develop and maintain a comprehensive product strategy for HRSD and CSM within the ServiceNow platform. • Collaborate with key stakeholders to define product vision, goals, and roadmap, ensuring alignment with business objectives and ITSM best practices. • Continuously analyze market trends, industry standards, and customer feedback to identify opportunities for product enhancements and innovation. Stakeholder Collaboration • Engage with cross-functional teams, including IT, operations, and business units, to gather requirements and prioritize product features. • Act as the primary point of contact between stakeholders and the development team, ensuring clear communication and alignment on product goals and deliverables. • Facilitate regular stakeholder meetings, product demos, and status updates to provide transparency and gather feedback. • Work independently as a thoughtful leader and drive initiatives with business or process stakeholders. • Closely work with client IT leadership on overall ServiceNow platform roadmap as it relates to HRSD and CSM capabilities in ServiceNow Product Development and Implementation • Lead the product development lifecycle, from ideation to deployment, ensuring high-quality and timely delivery of change and release management features. • Work closely with the development team to create and refine user stories, acceptance criteria, and technical specifications. • Oversee the configuration, customization, and integration of ServiceNow HRSD and CSM modules. • Conduct user acceptance testing (UAT) and coordinate with stakeholders to validate and approve product releases. Process Improvement and Optimization • Identify and implement process improvements to enhance the efficiency and effectiveness of change and release management workflows. • Develop and maintain documentation, including process flows, user guides, and training materials, to support end-users and stakeholders. • Monitor key performance indicators (KPIs) and metrics to measure the success and impact of change and release management initiatives. Governance and Compliance • Ensure compliance with organizational policies, industry regulations, and ITSM best practices in all change and release management activities. • Establish and enforce governance frameworks to manage risks and ensure the integrity and stability of IT environments. • Establish a ServiceNow module-level governance to control any customization or additional enhancements. • Conduct regular audits and reviews to assess adherence to change and release management processes and identify areas for improvement. Qualifications Educational Background • Bachelors degree in information technology, Computer Science, Business Administration, or a related field. • Relevant certifications, such as ITIL and ServiceNow Certified Implementation Specialist, are highly desirable. Professional Experience • 13+ years in ServiceNow and related Tools with min of 8 years exp in ServiceNow. • Proven experience in product ownership or product management within the ServiceNow platform. • Strong knowledge of ITIL framework and best practices. Technical Skills • Proficiency in ServiceNow HRSD and CSM configuration, customization, and integration. • Experience with agile development methodologies and tools, such as Scrum or Kanban. • Ability to analyze complex technical requirements and translate them into actionable user stories and specifications. Soft Skills • Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. • Strong analytical and problem-solving skills, with a keen attention to detail. • Proven ability to work independently and as part of a collaborative team. • Highly organized and able to manage multiple priorities in a fast-paced environment.

Job Description: As Alarm Phone Operations Engineer you will work to manage the cloud and on-prem infrastructure supporting the E2E Alarm phone connectivity. Identify use cases for proactive monitoring and other measures for Service stability. Work closely with Ops Manager for Service Improvement actions, such as service status reporting, and continuous development of agile and DevOps way of working. The ideal candidate will have a passion for automation and experience with Cloud technologies. Key Responsibilities • Cloud (Azure / AWS) & know how of On-prem Infrastructure Monitor and analyze cloud & On-prem resource usage patterns, identifying opportunities to optimize costs and resource allocation Maintain and fix CI/CD pipelines to streamline application deployment and updates (Gitlab / Jenkins) • Collaborate with cross-functional teams to deploy, and maintain cloud-based solutions that meet performance, security, and scalability requirements Operational Support Support the Global and Local business units in complex and often cross-technology troubleshooting, on-site and remotely Hands on technical troubleshooting, proven experience in working with tickets incident, problem, change & request enduring to meet SLA and KPIs • Provide L2 and Preliminary L3 support for cloud-related incidents and problems, resolving issues on-time to minimize downtime • Hands on working on ticketing tools (SNOW, Jira) Collaborate with the Operations Manager and other teams to resolved incidents and respond to stakeholders Education & Experience- University degree in Information technology, engineering or equivalent Minimum 3+ years of proven experience in supporting distributed solutions Experience and knowledge working in a Lean & Agile team Technical skills & Expectations Cloud certified (Azure / AWS) Knowledge of On prem & cloud infrastructure / network connectivity Know / how of different types of integrations Rest API, Mulesoft, Kafka, Python / PowerShell scripting knowledge (nice to have)

Role:Team Lead Service Desk Exp:Min 4Years as Technical Support Lead Skill:Active Directory,Service Desk,Serviecnow,Int.Voice Support Bud:Upto 9 LPA Loc:Bangalore,Pune 5 Days Working 2 Days off/Rotational US Shift Naman8890377950/naman.ghrs@gmail.com

Job Title: ServiceNow Architect Job Summary: The ServiceNow Architect is responsible for designing and implementing enterprise-level solutions on the ServiceNow platform. This role involves working closely with stakeholders to understand business needs and translating them into scalable, efficient, and secure ServiceNow solutions. Key Responsibilities: Design and architect ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules. Lead the technical implementation of ServiceNow projects, ensuring best practices and platform governance. Collaborate with business analysts, developers, and project managers to deliver high-quality solutions. Provide strategic recommendations on platform capabilities, upgrades, and integrations. Develop and maintain architecture documentation, including process flows, data models, and integration diagrams. Conduct design authority meetings and review technical solutions for compliance and performance. Guide and mentor junior developers and administrators. Ensure platform performance, scalability, and security. Stay updated with the latest ServiceNow features and industry trends. Required Skills & Qualifications: Proven experience as a ServiceNow Architect or Senior Developer. Deep understanding of ServiceNow modules and platform architecture. Strong knowledge of ITIL processes and enterprise IT environments. Experience with integrations using REST, SOAP, and other APIs. Proficiency in JavaScript, Glide, and ServiceNow scripting. Excellent communication and stakeholder management skills.

Job Title: ServiceNow Architect Job Summary: The ServiceNow Architect is responsible for designing and implementing enterprise-level solutions on the ServiceNow platform. This role involves working closely with stakeholders to understand business needs and translating them into scalable, efficient, and secure ServiceNow solutions. Key Responsibilities: Design and architect ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules. Lead the technical implementation of ServiceNow projects, ensuring best practices and platform governance. Collaborate with business analysts, developers, and project managers to deliver high-quality solutions. Provide strategic recommendations on platform capabilities, upgrades, and integrations. Develop and maintain architecture documentation, including process flows, data models, and integration diagrams. Conduct design authority meetings and review technical solutions for compliance and performance. Guide and mentor junior developers and administrators. Ensure platform performance, scalability, and security. Stay updated with the latest ServiceNow features and industry trends. Required Skills & Qualifications: Proven experience as a ServiceNow Architect or Senior Developer. Deep understanding of ServiceNow modules and platform architecture. Strong knowledge of ITIL processes and enterprise IT environments. Experience with integrations using REST, SOAP, and other APIs. Proficiency in JavaScript, Glide, and ServiceNow scripting. Excellent communication and stakeholder management skills.

Role: Consultant / AM Location : Bangalore Work Mode: Hybrid The ServiceNow GDN Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of any ServiceNow module. Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global locations of client. Exceptional Interpersonal Skills & Ability to work Independently and with a team. Must-Have Certifications( Any of the below) Certified System Administrator (Desired) ITIL Certifications (desired) Other Service-Now Certifications (Preferred

The Sr. P2P PE understands the full scope and has thorough knowledge of the Procure to Pay process, from Vendor onboarding and PO creation to invoice processing and payments The role requires a proven track record in process implementation, Purchase to Pay system functionalities and efficiency improvement In this role, the candidate will be continuously looking for ways to improve the current processes by involving the various P2P teams and asking critical questions A critical mindset, ability to multi-task and clear communication with different stakeholders is crucial The role will also include responsibility for training documentation and audit related responsibilities Key Responsibilities: Driving improvements for complex Procure To Payment (PTP) processes and identifying gaps and opportunities to optimize the current process Designing and executing targeted solutions to resolve identified problems, improving process efficiency and accuracy Executing root cause analysis to identify mismatched data, incompatible data formats, or differences in data between SAP and the external system Evaluating the impact of the gap on the multiple ledgers of the financial system Ensuring data accuracy, completeness, conversion, migration, and validation Collaborating closely with regional AP team, cross-functional teams including business, FinTech, etc. Analyzing P2P processes to identify inefficiencies, data discrepancies, and integration issues affecting business operations Reporting of anomalies identified during the integration between SAP and other tools System Functionality, training on the process to (new) colleagues Ensuring compliance and control adherence as company policies Participate in global (cross functional) projects and support in UAT (design/test scope definition) Set and Monitor KPIs for the team Draft and execute processes to enhance the processing teams performance Eg - Quality Checks, Productivity Analysis, etc Performing complex vendor/GRIR reconciliation and ensuring timely resolution of discrepancies Raising tickets or taking action on tickets (SNOW/Zendesk ) Work with Financial Systems product teams to design and embed their technical products into existing scalable operations while understanding how this impacts other departments, SOX & compliance Support PTP manager in achieving departmental priorities through projects controls and related initiatives Identify, design, initiate and drive changes for Purchase-to-Pay authorization, define and drive elimination of PTP SOD issues (GRC). Required Skills: Minimum 7+ years in PTP and a proven track record of Improving operational processes through standardization and/or automation Expert skills in Power BI or Tableau [Mandate] , SQL , Click View, data visualization Certifications in SAP FICO Module (preferred) Certification in Lean Six Sigma (preferred) Thorough knowledge of SAP HANA + FI + MM + VIM or Ivalua [Mandate] Thorough knowledge of SAP (S4H) system in FI and MM module, level - advanced user with understandings of SAP posting standards/rules/elements Knowledge of SAP authorization model/structure / GRC and SOD . Excellent communication skills Excellent Ms Office/Google workspace exposure with strong MS Excel/GoogleSheets knowledge Excellent accounting knowledge Thorough experience managing and improving integration performance (eg between SAP VIM and Ivalua) Experience in KPI system building/data analysis Audit/risk experience (preferred) Structure way of thinking and strong presenting skills Ability to work independently, self-motivated and disciplined Solid understanding of and experience with process audits

Responsibilities: * Design, develop, test & maintain ServiceNow applications using CMDB, ITSM & Platform Scripting. * Collaborate with stakeholders on requirements gathering & implementation planning. Provident fund

Job Summary Lead deliver and monitor key improvements to the currently installed systems and infrastructure. Work with product owners architects and others to implement world-class solutions that meet regulatory and customer needs. Drive improvements and upgrades to the environment from conception through to implementation Responsibilities Install configure test and maintain operating systems application software and system management tools Provide an advanced level of support to the existing environment Identify prioritize and execute tasks in the software development life cycle (SDLC) Proactively ensure the highest levels of systems and infrastructure availability Maintain security backup and redundancy strategies Maintain CI/CD pipelines to automate routine build and testing activities Write and maintain custom scripts to increase system efficiency and lower human intervention time on any tasks Work with an issue/problem management system to ensure services are provided according to relevant SLA(s) Participate in the backlog grooming and sprint planning sessions analysing requirements providing complexity estimates and proposing low-level implementation plans. Collaborate with a global group of internal teams that span Asia Europe and Americas. Ensure software is up-to-date with latest technologies and standards Assist front-line support teams in resolving customer and production issues. Escalate risks and issues and provide status reports for management. Write and maintain appropriate documentation for manual and automated processes. Understand existing complex environments and be able to easily identify problem areas and undertake successful implementations to resolve and/or mitigate. Perform occasional weekend work (e.g. patching upgrades VM migrations) Minimum 5 years experience as Devops/Site Reliability Engineer Working experience in installing configuring and troubleshooting Windows and Linux environments Experience with Automation CI/CD Gitlab Ansible and Terraform Scripting skills and (Bash Python) Working experience in setting up SLI/SLO/SLA for any new services in the monitoring systems Experience with monitoring systems Genios Big Panda Datadog) Experience with virtualization and containerization (VMware Docker Kubernetes EKS) Fair understanding of Agile methodology Experience in AWS Azure Windows eco system is plus Good working knowledge Jira Confluence and SNOW tools

The Impact you will have in this role: The WDS governance team defines operational frameworks along with continual improvement related to environmental sustainability, facility resilience, and WDS technology systems. The role will support DTCCs energy/ environmental framework oversight & maintain WDS technology system day to day cybersecurity. Your Primary Responsibilities: Maintain and Update WDS network device assets inventory for audit every year. Remediate cybersecurity vulnerabilities identified on any WDS devices. Maintain complete WDS IT assets lifecycle management for all devices Report findings, remediation steps, & remediation schedule for the firmware and software upgrade. Prepare and update technical procedures, standards & network technical documents Coordinate with IT network for requirements with internal teams and management Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk, escalates appropriately Facilitate user access for in scope servers & devices. Comply with DTCC incident, change and problem management requirement , Validate WDS network connected devices are in compliance with DTCC IT governance, Provide bi-weekly reporting showing status of WDS network connected devices Provide enterprise support to WDS quality management framework including continual improvement Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately Qualifications: Minimum of 4+ years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for Success: 3- 4 years of experience in IT networking domain Knowledge on asset inventory of servers, workstations, software licenses, network connected devices, and BMS network connected devices Process experience in SNOW application or other IT ticketing system Preferred if any experience in cyber security scanners and reporting tools Good communication skills to interact with global teams Day shift at IST and support EST (morning hours) meetings based on requirement Willing to learn new system processes or certification.

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Sangeeta 9176078282 for more info Thanks, Sangeta 9176078282

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Durga 9884244311 for more info Thanks, Durga 9884244311

Urgent Opening for Service Now Developer C2H (Contract to Hire) for US Client Shift Timing- UK Shift Location- Remote Notice Period- Immediate to 15 Days Only Interested Candidate please share your updated resume at - alka.r@intuition-it.co m Minimum 5+ years of experience in software development with significant working experience on ServiceNow application development. Should have ServiceNow certification (CSA, CIS). Strong JavaScript development experience. Well versed with class hierarchy, Update set hierarchy, data layer, flows, Service Portal, UI Action /policy, deployment, Integration, SOAP Service implementation in ServiceNow. Experience in ServiceNow portal development. Experience with development and implementation of ServiceNow ITSM modules - Incident, Problem, Change Management with knowledge of API integrations with ServiceNow. Demonstrated experience designing and developing process-based solutions. Demonstrated experience documenting user case processes and BPM workflows. Ability to transform Business Requirement into Business Process. Proven analytical and problem-solving skills. End to End experience of ServiceNow based application design and implementation. Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience

About General Mills We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Hagen-Dazs, weve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. For more details check out http://www.generalmills.com Purpose of the role The D&T Analyst II Software License Compliance - VMO is an individual contributor role that requires strong project management skills, excellent client communication, and a deep understanding of SAM best practices. Key Accountabilities 6-10 years overall experience in IT, with at least 5+ years of continuous experience in a Software Asset Management. Lead the development and implementation of enterprise-wide SAM frameworks and processes. Define requirements and act as Product Owner for SAM tool implementations (ServiceNow, Flexera, SAMPro preferred). Manage the lifecycle of software assets, ensuring license compliance and minimizing risk. Review and interpret complex software contracts, including agreements, subscriptions, and support terms. Develop and maintain accurate entitlement license positions for major software publishers. Conduct regular software audits and manage publisher renewals. Identify and implement opportunities for optimization, cost savings, and risk mitigation within hardware and software asset lifecycles. Provide expert guidance on application rationalization. Collaborate with stakeholders across the organization to ensure alignment and support for SAM initiatives Preferred Qualifications 6-10 years overall experience in IT, with at least 5+ years of continuous experience in a Software Asset Management. Proven experience leading large-scale SAM projects within an enterprise environment. Deep understanding of SAM tools (ServiceNow, Flexera, SAMPro, etc.) and their integration with discovery sources. Expertise in Software Publishers - Microsoft,IBM, Oracle, Expertise in software contract review and interpretation. Strong analytical and problem-solving skills. Data Analysis & Visualization: Proficiency in data analysis tools (e.g., SQL, Tableau, Power BI) to extract insights from SAM data and create compelling reports. ITIL Certification: Demonstrates a broader understanding of IT service management best practices. Cloud SAM Experience: Experience managing software assets in cloud environments (AWS, Azure, GCP) ITIL and Tool Certification preferred

At Smith+Nephew, we design and manufacture technology that takes the limits off living! Automation Product Owner-(ServiceNow Automation) is responsible for defining, leading, and implementing automation strategies across the Global Business Services (GBS) functions. Expanding from an initial focus on ServiceNow automation, this role will drive automation initiatives across multiple platforms and business processes. The role will collaborate with partners to enhance user experiences, optimize workflows, and introduce AI driven capabilities to improve efficiency and service management. What will you be doing? Automation Strategy & Roadmap : Develop and implement a comprehensive automation roadmap across GBS functions, aligning with business objectives and future technology trends. ServiceNow & Cross-Platform Automatio n: Expand automation capabilities beyond ServiceNow, integrating automation solutions across Source-to-Pay, Order-to-Cash, HR Services, Finance, and other key business areas. AI & Intelligent Automation : Drive the adoption of generative AI, document intelligence, and conversational AI driven chatbots to enhance decision-making and user interactions. Stakeholder Engagement & Governance : Work closely with business leaders, IT, and process owners to identify automation opportunities, establish governance models, and ensure alignment with corporate strategy. Product Ownership & Research : Conduct product research, facilitate automation workshops, and evaluate emerging technologies to continuously improve automation capabilities. Integration & Unified Experiences : Lead initiatives to connect systems across GBS environments, enabling seamless automation and reducing customization through Out-of-the-Box (OOTB) solutions. KPI Measurement & Reporting : Define, track, and report on key performance indicators (KPIs) to measure the impact of automation initiatives on service quality, efficiency, and cost savings. Regulatory Compliance & Risk Management : Ensure automation solutions align with internal policies, industry standards, and regulatory requirements related to data security and governance. Team Expansion & Leadership : Build and mentor an automation-focused team, fostering collaboration and driving innovation within GBS and IT teams. Process Optimization : Partner with process owners to redesign workflows, reduce manual efforts, and improve operational efficiency across global functions. What will you need to be successful? Bachelor's degree in information technology, Computer Science, Business, IT, Engineering, or a related field. A masters degree is preferred or should have equivalent experience. ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) or other advanced ServiceNow certifications preferred. Relevant certifications in ITIL, project management (e.g., PMP), or business analysis (e.g., CBAP) are advantageous Should have a min 5-7+ years of relevant experience in automation, digital transformation , or product ownership roles. Initiative taking experience in driving Automation with ServiceNow & other large systems like ERPs required. Experience in System integration and automation with larger internal Systems like ERPs etc. with ServiceNow or other automation products. Should have an experience in analysing the business requirements and propose a solution with Automation. Should have a good understanding of ERP SAP, MS Axapta, AI, etc. along with ServiceNow and other tools. Demonstrable understanding of ServiceNow, RPA, AI/ML driven automation, and system integrations. Strong Business understanding and Business process Knowledge required. Should have superb interpersonal skills, and proven partner management skills. You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Other reasons why you will love it here! Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents/Parents in Laws Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility : Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances.

Summary A Software Asset Management Specialist is responsible for managing the lifecycle of software assets within an organization using tools like ServiceNow SAM Pro. This role involves ensuring compliance with licensing agreements, optimizing software usage, and maintaining accurate records of software assets. The specialist collaborates with various departments, including IT, procurement, and finance, to align software asset management strategies with business objectives. Job Responsibilities Key Responsibilities: Maintain accurate software asset inventories using enterprise SAM tools (e.g., ServiceNow SAM Pro, Flexera, Snow). Manage the end-to-end software lifecycle: acquisition, deployment, maintenance, and retirement. Analyze software usage data to optimize licensing and reduce unused or underused software. Ensure ongoing compliance with vendor license agreements and industry regulations. Conduct internal software audits and support vendor or third-party audit requests. Interpret and apply complex licensing rules across various models (SaaS, subscription, perpetual, etc.). Collaborate with procurement to validate licensing requirements prior to software purchases. Maintain and reconcile entitlement records against deployments and usage data. Automate license harvesting and reclamation using SAM tool workflows. Monitor software renewal dates and proactively manage renewals to avoid penalties. Create and maintain license position reports (Effective License Positions ELPs) for key vendors. Develop optimization strategies to drive cost avoidance and value realization. Integrate SAM tools with ITSM and CMDB platforms to ensure real-time accuracy. Apply software normalization and categorization for consistent reporting.

Hello, We are currently seeking candidates with expertise in ''ServiceNow" for immediate placement at a prominent multinational corporation. If you are interested, please submit your application along with your latest resume Role :- ServiceNow Developer / Architect Work experience :- 6+ years Notice period :- Immediate joiner, 15 days or serving NP Work Location :- Pan Inida (Hybrid) Job Description :- Key Responsibilities Architectural Design and Strategy : Lead the design and architecture of ServiceNow solutions, ensuring alignment with business goals and IT strategies. Develop and maintain architectural blueprints, roadmaps, and documentation for ServiceNow implementations. Provide technical leadership and guidance in the evaluation, selection, and implementation of ServiceNow modules and applications. Solution Development and Implementation : Oversee the development and deployment of ServiceNow solutions, ensuring best practices and standards are followed. Collaborate with stakeholders to gather requirements, define solution scope, and design comprehensive ServiceNow solutions. Manage the end-to-end implementation of ServiceNow projects, including configuration, customization, integration, and testing. Integration and Automation : Design and implement integrations between ServiceNow and other enterprise systems using REST, SOAP, and other relevant technologies. Leverage ServiceNow's automation capabilities to streamline IT processes and improve service delivery. Ensure seamless data flow and process automation across different IT systems and applications. Governance and Compliance : Establish and enforce governance standards, policies, and procedures for ServiceNow platform usage. Ensure compliance with industry standards, security policies, and regulatory requirements. Monitor platform performance, conduct audits, and implement improvements to optimize ServiceNow operations. Team Leadership and Mentorship Provide leadership and mentorship to junior architects, developers, and administrators. Conduct training sessions and workshops to enhance the team's knowledge and skills in ServiceNow technologies.

Role: Service Now Developer/Lead/Architect Exp: 5+ years, Location: Bangalore, Chennai, Hyderabad, Pune, Noida, Trivandrum, Kochi JD The incumbent should have an overall experience of 7 -9 years in engineering & development role with 5 years specific to specific to ServiceNow software suite, in the below technical areas: Good Understanding of development and implementation of "as a service and cloud platforms and products. Experience of Development of Customized SaaS Platforms Previous experience implementing and configuring the ServiceNow software suite in one or more of the following modules: Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, Asset Management, IT Cost Management, Discovery, Orchestration, ITOM ServiceNow Developer-level training and / or equivalent hands-on experience In-depth understanding and hands-on application of Service Management business processes. ITIL/ITOM knowledge is a plus. Good understanding of the ServiceNow Data Model High-level understanding of the ServiceNow integration (with other systems / applications) architecture, in particular API's Capable of managing own workload as well as planning / directing the activities of others. Includes work planning, creation of status reports, managing project financials, etc. Experience working with a diverse functional and technical team on multiple concurrent streams / tracks of work Ability to review / interpret / refine requests from the business community and translate them into functional and technical requirements which can be estimated for complexity and then queued for implementation Has experience functioning as a Senior developer/Lead role in multiple ServiceNow implementations Ability to build & present solutions & proposals to global clients. Possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality

Project Role: ServiceNow (OMT & FSM Modules) Software Test Engineer & Playwright, Selenium with Java & TestRail. Joining Timelines: Immediate Joiner Only. Work Experience: ServiceNow Testing experience of 5 to 10 years in ServiceNow CRM based BSS/OSS testing & experience of Java Selenium/Playwright Automation. Experience in Telecom Domain is MUST. ServiceNow OMT - Order Management for Telecom Module experience is MUST. ServiceNow FSM - Field Service Management experience is MUST. Also having hands-on experience in TestRail Test Management tool is MUST. Experience in Selenium with Java Automation is MUST. Experience in Playwright Automation is MUST. Work location: Hybrid. Graduate or Post-Graduate in Computer Science/ Information Technology/Engineering. Must Have Skills: Must have a minimum of 5 to 10 years of Testing experience in ServiceNow CRM - ServiceNow OMT - Order Management for Telecom & ServiceNow FSM - Field Service Management Experience in TestRail Test Management tool. Experience in Telecom Domain. Experience in Jira Tool - Defect Management. Hands-on-Experience Web UI, API & Mobile App Testing. Experience in ATF. Expertise in ServiceNow platform capabilities (OMT, FSM, GIS, TNI, TSM, TSOM & CMDB). Experience in Selenium with JAVA Automation, Playwright for telecom domain. Experience in ServiceNow Migration Testing & Data Testing. Candidate must have worked on multiple systems/APIs, understanding the technicality and mapping between multiple systems- Integration testing Exposure to working in the Agile Delivery Model. ServiceNow or ISTQB Testing Certification . Job Requirements : Working experience in testing functional Areas ServiceNOW (SNOW) CRM, Service Order Fulfilment (Order Management -OMT),FSM,GIS,TNI,TSM,TSOM & CMDB. ServiceNow Testing (Manual & Automation). Expert in ServiceNow OMT - Order Management for Telecom & ServiceNow FSM - Field Service Management testing. Identifying opportunities for test automation and overseeing the creation and maintenance of automated test scripts using ServiceNOW & Selenium with JAVA/Playwright . Proficient with Web UI, API & Mobile App Testing. Hands-On experience in designing and executing complex test scenarios, test cases, and scripts to validate software functionality, performance, and reliability. The ability to work on multiple projects and set priorities. Establishing and maintaining testing processes, frameworks, and methodologies as per testing standards, guidelines, and best practices across projects. Excellent knowledge on the Software Development Life Cycle (SDLC), Agile and Software Testing Life Cycle (STLC) and Defect Life Cycle. Soft Skills: Hands on analytical, problem solving and debugging skills. Ability to work under pressure. Curiosity and eagerness to work in a collaborative and open team culture. Excellent communication skills and ability to present results in a concise manner to technical & non-technical stakeholders.

Responsibilities: * Collaborate with cross-functional teams on ITOM projects * Design, develop, and maintain ServiceNow solutions * Ensure technical excellence through architecture and leadership

Mid-Senior (6+ years of relevant experience) We're on the lookout for a highly skilled Snow Software Technical Developer to join our IT/Software Development team! If you have at least 5 years of hands-on experience with Snow Software and are ready to design, develop, and maintain cutting-edge solutions that optimize Software Asset Management (SAM), this role could be a perfect fit. Key Responsibilities: Implementation & Customization: Configure Snow Software to meet business needs Integration: Integrate Snow Software with tools like ServiceNow, SCCM, and CMDBs Automation: Automate SAM processes using Snow Automation Platform and scripting (e.g., PowerShell, Python) Data Analysis & Reporting: Generate reports and provide insights on software license compliance Collaboration & Support: Work closely with IT teams and provide training on Snow Software Required Skills: 5+ years of experience with Snow Software (License Manager, Inventory, Automation Platform) Proficient in scripting and software asset management (SAM) Experience integrating Snow Software with third-party tools like SCCM or ServiceNow Skills : - Snow software( License Manager, Inventory, Automation Platform).snow software, SCCM, License Manager, Inventory, Automation Platform,CMDB Location : - Remote,

Job Responsibilities Develop and maintain Service Now applications and integrations. Work closely with business analysts, developers, and other stakeholders to design and implement solutions that meet the needs of the organization. Write efficient and high-quality code that is scalable and maintainable. Develop and maintain technical documentation for Service Now applications and integrations. Participate in code reviews and collaborate with other developers to ensure code quality. Ensure that Service Now applications are stable, scalable, and secure. Troubleshoot and debug issues in Service Now applications and integrations. Stay up-to-date with the latest Service Now technologies and trends. Experience Has 8 years of experience in ServiceNow platform, various product suites and international teams with focus on quality outcomes. Strong understanding of ServiceNow best practices Proficient in the ServiceNow technology and has experience with the related supporting capabilities. Has a good understanding of the ServiceNow cloud architecture as well as the Roche integration services based on Mulesoft. Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (ITSM, ITOM, PPM, CSDM, HRSD) Strong experience with JavaScript, AngularJS, HTML, CSS, and REST APIs. Is passionate about learning, sharing, and further developing best practices” and embedding it as “next practice” to achieve greater impact. Lives the Agile / SCRUM methodology and mindset. Exhibits servant leadership behavior, self-aware leader and a flexible team player. Ability to work in a team environment and collaborate effectively with business analysts, developers, and other stakeholders. Possesses a combination of analytical thinking, hands-on problem-solving, and a customer-service mindset. Is capable of out-of-the-box thinking paired with the view of the “Big Picture” to "connect the dots". Can challenge requirements in a constructive way to contribute to the goal of reducing maintenance efforts and ensuring upgradability by keeping complexity and customization to a minimum. Modules ITSM, ITOM, CSM, Integrations Certifications CSA is must CAD, CIS-ITSM, CIS ITOM, CIS-CSM (based on relevant expertise area)