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5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an AWS Senior Data Engineer (SDE) at Infosys in India, you will be responsible for working on various technologies and tools related to cloud data engineering. Your role will involve expertise in SQL, Pyspark, API endpoint ingestion, Glue, S3, Redshift, Step Functions, Lambda, Cloudwatch, AppFlow, CloudFormation, and administrative tasks related to cloud services. Additionally, you will be expected to have knowledge of SDLF & OF frameworks, S3 ingestion patterns, and exposure to Git, Jfrog, ADO, SNOW, Visual Studio, DBeaver, and SF inspector. Your primary focus will be on leveraging these technologies to design, develop, and maintain data pipelines, ensuring efficient data processing and storage on the cloud platform. The ideal candidate for this position should have a strong background in cloud data engineering, familiarity with AWS services, and a proactive attitude towards learning and implementing new technologies. Excellent communication skills and the ability to work effectively within a team are essential for success in this role.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Junior Operational Enablement Manager at Computacenter's FLS Team, you will have the exciting opportunity to bring your expertise to deliver high-quality services globally. Working alongside talented individuals, you will play a key role in supporting new business initiatives, projects, service extensions, migration, and change projects. Your responsibilities will include leading minor In Life Changes affecting GSC RUN teams, participating in process workshops, ensuring customer satisfaction through proactive behavior, and maintaining strong internal and external relationships. You will be expected to update project documentation, plan and coordinate requirements to meet project deadlines, provide customer training and knowledge transfer, support testing phases, and contribute to the acceptance of services into GSC BAU. Additionally, you will collaborate closely with the Operational Enablement Manager, adhere to Information Security Policies, and report any security events or risks to the organization. To excel in this role, you should possess strong written and spoken English skills, a continuous improvement mindset, experience in developing best practice policies, working in project teams, basic understanding of change management, proficiency in Microsoft applications, knowledge of GSC processes and networks, familiarity with business systems like SAP, ITSM, and SNOW, excellent interpersonal skills, literacy, numeracy skills, and an understanding of Knowledge Management importance. At Computacenter, a global organization with over 20,000 employees, we are at the forefront of digitization, advising organizations on IT strategy, implementing cutting-edge technology, and assisting customers in managing their technology infrastructure across 70 countries. Join us in driving digital transformation for some of the world's leading organizations, empowering people, and businesses to thrive in the digital age.,
Posted 1 day ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Product Expert Finance specializing in SAP VIM solutions, you will play a crucial role in collaborating with the Product Manager to understand insights, directions, and requirements for planning, executing, and monitoring multiple engagements aimed at enhancing business value, risk management, and compliance operations. Your responsibilities will include translating business requirements into specific technical solutions to support configuration and custom development as per global templates and broader Tech strategy. Furthermore, you will be accountable for developing global process solution designs within the supplier lifecycle management domain, in coordination with enterprise architects, technical domain experts, directors, and business leaders to ensure alignment with Global Finance objectives and KPIs. Your role will involve creating a product roadmap in partnership with business stakeholders to align with broader Tech strategy and overall business objectives. You will lead small to medium-sized projects within your domain and utilize your expertise in cross-functional teams to deliver project outcomes such as design, build, and testing. Moreover, you will represent and elucidate proposed Tech solutions in various governance forums like the Architecture Board and facilitate regular communication with other Tech specialists and solution architects to devise and implement complex technology and business solutions. To qualify for this role, you must possess expert hands-on experience in deploying SAP VIM solutions, including 5+ years of experience in SAP VIM, OCR, Archiving, FIORI, Workflow, ABAP, SAP FI, and SAP MM Integration with VIM and FICO modules. Your experience should also cover processing VIM invoices via ECC, HANA, and FIORI, along with expertise in VIM integration with various platforms like Tungsten, Ariba, SNOW, Fieldglass, Workday, and Concur. Additionally, experience with middleware such as SAP PO and API technologies, as well as familiarity with SAP Solution Manager, Charm, and ALM, will be beneficial. Preferred qualifications for this role include the ability to communicate effectively on technical and business aspects, strong interpersonal skills, and the capability to work efficiently in large, complex cross-functional teams while building relationships across different stakeholders and functional groups. A dynamic, flexible, team-oriented, and results-driven approach will be key to success in this role. At Haleon, diversity, equity, and inclusion are integral values that we uphold by fostering an inclusive environment, celebrating unique perspectives, and promoting fair and equitable outcomes for all. We strive to create a workplace where diversity in all forms is embraced, respect is paramount, and authenticity is encouraged to thrive, ensuring that every individual feels a sense of belonging and support. We advocate for an agile working culture across all roles, and if flexibility is important to you, we encourage you to discuss potential opportunities with our hiring team.,
Posted 1 day ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As an ITIL Release & Deployment Management Specialist at FIS, based in Chennai/Bangalore, you will have the opportunity to work on challenging issues within the financial services and technology sector. You will be part of a dynamic team that values openness, collaboration, entrepreneurship, passion, and fun. The role involves defining technical release deployment and management processes, ensuring continual service improvement in release management, and maintaining an overview of all product versions. You will be responsible for the complete and consistent deployment of each release build, managing technical dependencies, and identifying areas for improvement in deployment processes. Your experience of 8+ years, with expertise in Release Management and deployment, will be crucial for this role. Knowledge of tools such as Jenkins, Harness, CICD, Azure, applications like OneNote, Teams, Outlook, Jira, SNOW, and build tools like Bit Bucket, SVN, GIT, GitLab, Maven, is required. Additionally, soft skills such as communication, problem-solving, adaptability, time management, collaboration, leadership, and stakeholder management are essential. Joining FIS will provide you with the opportunity to work with a leading FinTech product MNC, build a career in the core banking domain, and take on a multifaceted role with a high degree of responsibility. You will have access to professional education and personal development opportunities, making FIS the final step in your career progression. FIS is dedicated to safeguarding the privacy and security of personal information processed for client services. Our recruitment model focuses on direct sourcing, and we do not accept resumes from recruitment agencies not on our preferred supplier list. Join FIS to be part of a vibrant team and make a significant impact in the financial technology industry.,
Posted 1 day ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
You will be responsible for leading the testing efforts for various projects to ensure all deliverables meet the highest quality standards. This includes overseeing the execution of Manual Data Testing and WebServices Testing in order to identify and resolve defects. You will provide detailed Test Metrics and Reporting to stakeholders to ensure transparency and accountability. Utilizing SNOW for tracking and managing testing activities and incidents will be a key aspect of your role. Additionally, you will implement and maintain Testing Tools and Frameworks to streamline testing processes. Conducting Manual E2E BPA is essential to ensure comprehensive coverage of business processes. Collaboration with cross-functional teams using Rally, HP ALM, and Jira to manage test cases and defects will be part of your daily tasks. Basic Programming skills will be applied by you to create and execute automated test scripts. It is imperative to ensure adherence to testing best practices and methodologies. You will also play a crucial role in mentoring and guiding junior testers to foster a culture of continuous improvement. Effective communication with stakeholders to understand requirements and provide testing insights is essential. Staying updated with the latest industry trends and advancements in testing tools and techniques will be expected of you. Lastly, contributing to the overall improvement of testing processes and methodologies is a key responsibility. Qualifications: - 8 to 12 years of experience in Manual Data Testing, WebServices Testing, Test Metrics and Reporting, SNOW, Testing Tools and Frameworks, Manual E2E BPA, Rally, HP ALM, Jira, and Basic Programming. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Ability to work in a hybrid work model. - Proactive and detail-oriented approach to testing. Certifications Required: - ISTQB Certified Tester - Certified Software Test Professional (CSTP),
Posted 2 days ago
8.0 - 12.0 years
0 Lacs
chennai, tamil nadu
On-site
As an ITIL Release & Deployment Management Specialist at FIS, you will play a crucial role in defining technical release deployment and management processes. You will be responsible for incorporating Continual Service Improvement into Release Management processes and maintaining an overview of all product versions in a MBP software package. Your expertise will ensure the completeness of each release build and the quality of release instructions. By managing technical/system dependencies and identifying potential improvements, you will guarantee consistent deployment across all environments. Your role will involve leading and coordinating all deployments into environments, scheduling deployments, and handling on-demand deployment requests. You will be instrumental in playbook creation, event organization, and production deployment orchestration. Your ability to drive resolution of complex triage issues and lead a team to find solutions will be key to unblocking release testing and ensuring successful deployments. To excel in this position, you should have over 8 years of experience with a strong background in Release Management and deployment. Proficiency in tools such as Jenkins, Harness, CICD, Azure, and applications like OneNote, Teams, Outlook, Jira, SNOW is essential. Experience with build tools like Bit Bucket, SVN, GIT, GitLab, Maven, and soft skills such as communication, problem-solving, adaptability, time management, collaboration, leadership, and stakeholder management will be highly valued. Joining FIS offers you the opportunity to work with a global leader in FinTech products. You will be part of a dynamic team and have the chance to build a career in the core banking domain. This role promises a multifaceted job with a high level of responsibility and diverse growth opportunities. At FIS, you can expect a supportive environment for professional education and personal development, making it the ultimate career destination for you. Privacy Statement: FIS prioritizes the privacy and security of all personal information processed to deliver services. For details on how FIS safeguards personal information online, refer to the Online Privacy Notice. Sourcing Model: FIS follows a direct sourcing model for recruitment, with minimal hiring through recruitment agencies. Resumes from agencies not on the preferred supplier list are not accepted. FIS disclaims any responsibility for fees related to resumes submitted through non-listed agencies.,
Posted 2 days ago
3.0 - 5.0 years
10 - 11 Lacs
Bengaluru
Work from Office
PRINCIPAL RESPONSIBILITIES Skilled and motivated ServiceNow Developer with 3 to4 years of hands-on experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will have a strong engineering background and a solid understanding of IT workflows and service management processes. Seek and devise alternative courses of actions and solicit feedback for professional development Collaborate with other technical experts to discuss and decide the most plausible approach to business problem and devise the solution for the same Exploring new functionality to resolve user issues and enhance user productivity and experience Providing On-Call and urgent issue support as required TECHNICAL COMPETENCIES Design and develop custom applications and modules on the ServiceNow platform. Configure and customize ServiceNow workflows, forms, UI policies, business rules, and client scripts. ServiceNow Certified System Administrator (CSA) or other relevant certifications. - (Preferred but not mandatory). ServiceNow Certified Application Developer (CAD) - (Preferred but not mandatory). Certified in ITIL V4 - is a plus. Integrate ServiceNow with external systems using REST/SOAP APIs. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Maintain and enhance existing ServiceNow implementations. Ensure adherence to best practices in coding, testing, and deployment. Participate in Agile/Scrum ceremonies and contribute to sprint planning and retrospectives. Provide technical support and troubleshooting for ServiceNow-related issues. ADDITIONAL COMPETENCIES Ability to multi-task and prioritize Willing to work flexible hours as the job demands and learn many new skills on the job Excellent trouble-shooting skills and deliver on commitments Ability to think through various business issues and come up with solid design solutions that will stand the test of time. Good listening and influencing skills; a strong customer focus is a must. Quickly grasps new concepts when faced with unfamiliar tasks and able to learn new technologies Strong analytical and problem-solving skills Self-starter, goal-oriented with strong time management and organizational skills Ability to work in an environment of ambiguity, maintaining effectiveness in times of shifting priorities and changing business requirements Must have very good communication / interpersonal skills with the Business Partners to define business requirements Qualifications - External Minimum Engineering Degree (B.Tech/BE/M.Tech/related area) in IT or Computer Science is required
Posted 2 days ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Nivetha 9884676582 for more info Thanks, Nivetha 9884676582
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an AWS Senior Data Engineer at our organization, you will be responsible for working with various technologies and tools to support the data engineering activities. Your primary tasks will include utilizing SQL for data querying and manipulation, developing data processing pipelines using Pyspark, and integrating data from API endpoints. Additionally, you will be expected to work with AWS services such as Glue for ETL processes, S3 for data storage, Redshift for data warehousing, Step Functions for workflow automation, Lambda for serverless computing, Cloudwatch for monitoring, and AppFlow for data integration. You should have experience with Cloud formation and administrative roles, as well as knowledge of SDLF & OF frameworks for data lifecycle management. Understanding S3 ingestion patterns and version control using Git is essential for this role. Exposure to tools like Jfrog, ADO, SNOW, Visual Studio, DBeaver, and SF inspector will be beneficial in supporting your data engineering tasks effectively. Your role will involve collaborating with cross-functional teams to ensure the successful implementation of data solutions within the AWS environment.,
Posted 3 days ago
7.0 - 11.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be part of the AI/HPC engineering team specializing in platform standardization initiatives, innovation, testing, and optimization of various AI technologies. Your role will involve installation, administration, troubleshooting, and analytical skills in technology stacks such as Linux, Kubernetes, SLUM, Nvidia BCM, and open-source infrastructure tools like Ansible and scripting. As a qualified candidate with a B.E/B.Tech degree and over 7+ years of experience in the IT Infrastructure industry, including 7 to 8 years in HPC and/or AI technology, you should possess a strong knowledge of scripting and Linux, with a minimum of 2 years in Kubernetes. Your responsibilities will include managing, installing, configuring, deploying, troubleshooting, and administrating open-source HPC software like BCM, SLUM, Ansible, and ELK. Additionally, you should have a good grasp of Linux OS with scripting, knowledge in BCM, Nvidia GPU, and Cuda, and experience with Ansible playbook and managing HPC environments. Exposure to Python scripting and familiarity with at least one of the LLM/Generative AI and GPU offerings on public clouds such as AWS, Azure, or Google Cloud will be beneficial. You should also have experience in using DevOps tools for deploying and managing tools like Jenkins, Git, SonarQube, Bugzilla, and Harbor Registry. It would be advantageous if you have knowledge in networking concepts like VLAN, VXLAN, InfiniBand, IP Subnetting, routing, and firewall, as well as in storage technologies such as DDN, Parallel FS, object storage, and NFS. Familiarity with infrastructure components like HP/Dell rack servers and GPU, and management/monitoring tools like Zabbix, Promotus Grafana, and SNow will also be valued.,
Posted 5 days ago
15.0 - 24.0 years
20 - 35 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : Senior Manager- ServiceNow Platform Technical Architect Qualification : BE / B.tech Relevant Experience : 15+ Years Must Have Skills : The ServiceNow Technical Architect is responsible for designing and implementing scalable, secure, and efficient ServiceNow solutions that align with business objectives. This role involves assessing current architecture, re-defining platform architecture aligned with best practices, integration requirement with enterprise systems, and providing technical expertise to the development teams. Key Responsibilities Solution Architecture & Design Define and implement scalable, performant ServiceNow solutions that align with business needs. Develop and maintain ServiceNow architecture standards, best practices, and governance frameworks. Ensure technical alignment with enterprise IT strategies, security policies, and compliance requirements. Customize and implement SRE practices for platform and associated products/applications Technical Leadership & Governance Provide architectural guidance and technical mentorship to ServiceNow developers and administrators. Conduct code reviews, technical audits, and system performance optimizations. Establish governance policies for instance management, upgrades, and platform security. Platform Development & Customization Oversee the customization and configuration of ServiceNow applications and modules. Review custom scripts, business rules, UI policies, workflows, and integrations from Service now best practices standpoint Utilize ServiceNow development tools such as Flow Designer, UI Builder, and Glide APIs. Integration & Automation Design and implement integrations with third-party systems using REST, SOAP, LDAP, and MID Server. Optimize workflows and automation using Integration Hub and Orchestration. Ensure seamless data flow between ServiceNow and enterprise applications. Collaboration & Stakeholder Management Work closely with business analysts, product owners, and IT teams to translate business requirements into technical solutions. Provide expert consultation on ServiceNow capabilities, roadmap, and implementation strategies. -Communicate technical concepts effectively to both technical and non-technical stakeholders. Platform Maintenance & Upgrades Manage ServiceNow upgrades, patching, and instance performance monitoring. Ensure minimal disruption and adherence to ServiceNows upgrade best practices. Stay up to date with new ServiceNow releases and features. Required Qualifications 18-20 years of total software engineering/ IT experience.15+ years of ServiceNow development/Ops & Technical architecture experience. ServiceNow Expertise: Deep understanding of ServiceNow architecture, data model, and development best practices. Development Skills: Proficiency in JavaScript, Glide APIs, Flow Designer, andUI development. Integration Knowledge: Experience with REST, SOAP, JSON, LDAP, OAuth, and integration middleware. Cloud & Security: Understanding of cloud infrastructure, IT security, and compliance frameworks. Certifications: ServiceNow Certified Technical Architect (Must have). ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD), Preferred Qualifications Experience in working in Agile/Scrum environments. Familiarity with ITIL framework and best practices. Strong problem-solving, analytical, and communication skills. Location : Hyderabad CTC Range : As per market standards Notice period : Immediate Shift Timing : General Shift Mode of Interview : Virtual Mode of Work : Work from office Bhuvaneshwari S Senior Specialist Black and White outsourcing Pvt Ltd Bangalore, Karnataka,INDIA. bhuvaneshwari@blackwhite.in | www.blackwhite.in
Posted 5 days ago
5.0 - 10.0 years
25 - 35 Lacs
Noida, Chennai, Bengaluru
Hybrid
Service Now Job Description Basic Qualifications: Basic Requirements: Minimum 6+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Ability to communicate fluently with client stakeholders. Flexible for rotational shifts including night shift. Preferred Skills: Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. ITIL certification / CIS/ CAD ServiceNow certification is an advantage. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
Posted 6 days ago
3.0 - 8.0 years
0 - 0 Lacs
bangalore, bangladesh, south africa
On-site
We are looking for a General Laborer to take up manual labor tasks and support operations in worksites. One of the most important general laborer responsibilities is to collect trash, debris and other waste to keep the site clean and safe. Youll also get to handle power tools and materials (such as saws and drills). Wed like you to have include stamina and the ability to lift heavy loads. You should be able to concentrate on performing your tasks and commit to safety rules. If you fit this description, and youre also interested in doing tough but important work, wed like to meet you.
Posted 6 days ago
10.0 - 17.0 years
25 - 40 Lacs
Hyderabad, Bengaluru, Delhi / NCR
Hybrid
Dear Candidate, One Of Our Top MNC Immediate Hiring for Servicenow Architect Roles in PAN India Location. Role : ServiceNow Architect Exp: 10 to 18 Years Np : Immediate to 60 Days Location : PAN India Skills : ServiceNow,Architect,ITIL,CMDB,ITSM,ITOM,Java Script,Snow Key responsibilities Experienced ServiceNow Architect with proven capability and experience to support building ServiceNow Capability. Lead the ServiceNow solution architecture design and enhancement activities across Enterprise ServiceNow program of work Assures technical integrity of proposed solutions Advises on the impact of design options to related programs and on the process for assessing such impact. Co-ordinates design and development activity within a program, acting as custodian of plans and policy for the platform. Responsible for supporting, developing, configuring, testing, implementing, and maintaining the Service Desk application - Service Now. Additional Responsibilities Creation of HLD and Detailed Design (DD) documents and providing guidance and support to Engineering team during design, test and deployments. Sound knowledge of Service Now application(s) integration with third party systems/applications. Demonstrates requirements gathering and analysis, solution design, development task management, quality assurance and release management Demonstrates working knowledge of Service Now core architecture and especially modules such as Service Catalog/Incident/Change/Problem Management/ Knowledge Management/ Self-Service Portal Collaborate effectively to develop solutions and handle general updates and configuration changes/requests. Skills / Experience required Experience in a customer-centric support role, preferably in environment providing IT services Experience in Application Support or IT support. A detailed understanding of the user / business function, work process and key business outputs. Experience of service desk applications including configuration. Detailed understanding of ITIL processes and application Scripting experience - JavaScript, HTML ServiceNow Certified System Administrator qualification or proven recent experience in system administrative duties in ServiceNow. ServiceNow Implementation Specialist and Application Developer are added advantages. A team player who can balance need, risk and pragmatism when developing solutions. Good analytical skills, structured and methodical approach, highly organized If Any one interested Please share me your resume uday.g@kanarystaffing.com
Posted 1 week ago
5.0 - 10.0 years
15 - 30 Lacs
Bengaluru
Remote
Roles & Responsibilities Experience: Minimum 8+ years broad Information Technology experience in: Working with Project and Program Management, Systems Design and Delivery, Quality Assurance, Production Support and Infrastructure ServiceNow CIS IT Service Management Certified and ServiceNow Admin certified. Understands and has experience with ServiceNow ITIL framework. Proficiency with ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, PPM, Discovery, Knowledge, CMDB Experience in cloud environment such as AWS/Azure. Certification in AWS and Azure is preferred. Experience with integration to third party tools via REST API, OOB ServiceNow Connectors. Design, develop and deploy technical ServiceNow components such as: business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports.
Posted 1 week ago
5.0 - 9.0 years
15 - 25 Lacs
Bengaluru
Work from Office
Job Summary We are seeking a highly skilled Sr. Test Analyst with 5 to 9 years of experience to join our team. The ideal candidate will have extensive experience in Web App Test Metrics and Reporting SNOW Testing Tools and Frameworks Manual E2E BPA Rally HP ALM Jira and Basic Programming. This hybrid role requires a proactive individual who can ensure the quality and reliability of our products. Domain experience in Product Lifecycle Management is a plus. Responsibilities Conduct comprehensive testing of web applications to ensure functionality reliability and performance. Develop and maintain test metrics and reporting to track progress and identify areas for improvement. Utilize SNOW for incident management and tracking of testing activities. Implement and manage various testing tools and frameworks to streamline the testing process. Perform manual end-to-end business process automation (BPA) testing to validate system workflows. Collaborate with cross-functional teams using Rally to manage and track testing tasks and progress. Use HP ALM for test management including test planning execution and defect tracking. Leverage Jira for issue tracking and project management to ensure timely resolution of defects. Apply basic programming skills to create and execute automated test scripts. Ensure thorough documentation of test cases results and defects for future reference. Provide detailed test reports and analysis to stakeholders to facilitate informed decision-making. Participate in requirement reviews and provide feedback to improve testability and quality. Continuously improve testing processes and methodologies to enhance efficiency and effectiveness. Qualifications Possess strong experience in web application testing and ensuring high-quality deliverables. Demonstrate proficiency in test metrics and reporting to monitor and improve testing outcomes. Have hands-on experience with SNOW for managing incidents and tracking testing activities. Show expertise in various testing tools and frameworks to optimize the testing process. Exhibit skills in manual end-to-end BPA testing to validate business workflows. Utilize Rally effectively for managing and tracking testing tasks and progress. Be proficient in using HP ALM for comprehensive test management. Demonstrate capability in using Jira for issue tracking and project management. Apply basic programming knowledge to develop and execute automated test scripts. Maintain thorough documentation of test cases results and defects. Provide clear and detailed test reports to stakeholders. Participate actively in requirement reviews to enhance testability and quality. Continuously seek opportunities to improve testing processes and methodologies.
Posted 1 week ago
5.0 - 9.0 years
10 - 20 Lacs
Pune
Remote
Responsibilities: Reference Point for Analytics: Serve as the primary reference point for ServiceNow analytics, providing expertise, guidance, and support to all organizations leveraging reporting and analytics capabilities. This includes being familiar with and supporting initiatives such as the ServiceNow Reporting Capabilities. Data Model Expertise: Demonstrate a thorough understanding of the ServiceNow data model, ensuring accurate and efficient data retrieval and analysis. Analytics & Reporting: Led the design, development, and deployment of comprehensive ServiceNow reports, dashboards, Performance Analytics, and Platform Analytics solutions, aligning with business objectives and leveraging tools such as the System Health Dashboard and Periodic Instance Monitoring. Support the transition to Platform Analytics. KPIs & Metrics: Define, track, and report on key performance indicators (KPIs), metrics, and indicators to measure the effectiveness of ServiceNow services and identify areas for improvement. Be aware of the business value of Performance Analytics. ServiceNow Development: Utilize ServiceNow development skills to customize and enhance analytics capabilities, including scripting, configuration, and integration with other systems, aligning with the capabilities of the Now Platform. Stakeholder Collaboration: Collaborate with stakeholders to gather requirements, define analytical needs, and translate business objectives into actionable insights and solutions. Technical Leadership: Provide technical leadership and guidance on ServiceNow Analytics and Development best practices. Documentation: Develop and maintain comprehensive technical documentation for analytics solutions, development efforts, and reporting processes, aligning with the importance of documentation procedures noted in other provided contexts. Continuous Improvement: Proactively identify opportunities to enhance analytics processes, reporting capabilities, and overall ServiceNow platform performance. Required Skills and Qualifications: Customer-oriented mindset with the ability to prioritize and meet customer needs effectively Fluency in English (written and verbal). Proven experience as a Technical Lead with ServiceNow expertise in Analytics and Development. Deep understanding of the ServiceNow data model and platform architecture. Extensive hands-on experience with ServiceNow Reporting, Dashboards, Performance Analytics, and Platform Analytics. Strong knowledge of KPIs, metrics, and indicators relevant to ServiceNow service delivery. Solid ServiceNow development skills, including scripting, configuration, and integration. Excellent communication, interpersonal, and stakeholder management skills. Proactive mindset with a strong sense of ownership and accountability. Ability to analyze complex data, identify trends, and translate insights into actionable recommendations. Strong problem-solving and troubleshooting skills. Certifications: Certified System Administrator Certified Implementation Specialist ITSM Certified Application Developer Certified Implementation Specialist Human Resources Service Delivery - Nice to have Certified Implementation Specialist Data Foundations (CMDB and CSDM) - Nice to have
Posted 1 week ago
2.0 - 7.0 years
12 - 16 Lacs
Hyderabad
Work from Office
Duties: A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. Skills: Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concept. Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management. Previous experience working with the ServiceNow platform (Service/Project Management, SLA Management, Service Catalog, Customer Service Management, Workflows & Approvals) Experience troubleshooting web application Experience in troubleshooting Java Script Code. Excellent communication skills (verbal and written) Education: Must have bachelors degree in Computer Science or related field (or equivalent degree and experience) 2+ years providing customer facing technical support (Web based products or e-commerce preferred) 2+ years of ServiceNow Development/Admin Experience is mandate
Posted 1 week ago
5.0 - 10.0 years
10 - 20 Lacs
Hyderabad, Bengaluru
Work from Office
Greetings, Hope you are doing well. We have an Opportunity for SNOW Developer/Architecture with our Reputed MNC company. Below required details Experience- 5+ Mode- Hybrid Location - Any Location Immediate Joiner Must Have - ServiceNow CSM developer ServiceNow integration experience using Web Service, SOAP /REST.
Posted 1 week ago
4.0 - 8.0 years
8 - 16 Lacs
Bengaluru
Remote
Hiring ServiceNow SOM Developers (Contractual – Remote) for Deloitte. 5+ yrs exp in SOM, Event Mgmt, Discovery, CMDB, MID Server. Strong scripting & integration skills required. Immediate joiners preferred. Apply now!
Posted 1 week ago
7.0 - 12.0 years
11 - 21 Lacs
Noida, Pune, Bengaluru
Hybrid
Location : Pan India Exp :5+ years EMail id: PA00920780@techmahindra.com Note: Kindly share only those candidates who has good hands-on experience in ServiceNow implementation Mandate skills. Role & responsibilities 1. Experience in creating process documents, frameworks and operating models with capabilities based on findings and recommendations. 2. Experience of Service catalogue workflow designing to automate Software Asset Management lifecycle. 3. Provide license consultation to customers on various software applications. 4. Ability to implement software asset management (SAM) policies, processes, and procedures to activate SAM governance module. 5. Conduct periodic internal audits to identify and address any gaps or discrepancies in software license usage, monitor usage patterns and identify opportunities for software license re-harvesting or re-allocation. 6. Provide recommendations on software optimization and license consolidation to reduce costs and ensure license compliance. 7. Collaborate with procurement teams to negotiate favorable licensing Contracts with software publishers. 8. Experience of handling a minimum of 5 Tier -1 and Tier -2 publishers specifically IBM, VMware, SAP, Microsoft, Oracle. Redhat and Engineering & SAAS applications. 9. Knowledge or participated in any external software audits conducted by vendors/Publishers to ensure accuracy and fairness. 10. Experience in mitigating risk of production outages in case of contract obligations with vendors, lead the recommended remediation plan and actions. Skills : 1. Strong knowledge of software asset management principles and practices and SAM Tools such as Remedy, SNOW, ServiceNow SAM/HAM Pro. 2. Any SAM tool Architectural workflow understanding or Knowledge. 3. CSAM Certified is good to have. 4. Solid problem solving and consultative skillset. 5. Strong presentation, communication, multitasking and time management skillset. 6. Good communication skills displaying timely and accurate information sharing with active listening skillset. 7. Knowledge of creating Project plan for the client. 8. ITIL V3 0r 4 certified 9. Audit Readiness skillset. Preferred candidate profile : Skills Mandate: Service now Implementation with ITAM Regards, Priya Aggarwal
Posted 1 week ago
7.0 - 12.0 years
10 - 15 Lacs
Bengaluru
Hybrid
ServiceNow Developer with any combination of modules is fine. HRSD Experience with the ServiceNow HR Service Delivery (HRSD) application Knowledge of HR functions, processes, and best practices Knowledge of Case Management, Knowledge Management best practices and design Experience designing and/or implementing an HR Shared Services center Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM Must have hands on standard CSM process implementation ServiceNow in depth Process knowledge (CSM Process, integrations etc.) Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM Working experience with FSM application on Work Order management, scheduling and dispatch Configuring Field Agent activities ( Mobile & Desktop) Configuring Field Service Business Process, Assignment, and Add-ons Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording Integrations with Applications and Data Sources. Process Integrations Good Knowledge on Field Service Industry good practice Role & responsibilities Preferred candidate profile
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As the CRM Content Associate at Entain India, you will play a crucial role in the Marketing Operations team based in Hyderabad, serving the UK & IRE region. Your primary responsibility will involve utilizing internal tools to execute promotional content campaigns efficiently and effectively. This will entail tasks such as creating landing pages, promo pages, thumbnails, banners, and teasers among others. Collaboration with cross-functional teams, including Proposition, Content, and Operations, will be essential for meeting daily business requirements. Ensuring that campaign builds are delivered within defined SLAs, maintaining quality standards, and minimizing errors will be a key part of your role. You will also be responsible for conducting internal quality assurance, ensuring a seamless player experience onsite, and communicating proactively with team members and stakeholders. Regular updates to the Team Lead on any issues or process enhancements will be expected from you. Additionally, you will support the Content team with Sitecore template builds and optimization tasks, as well as assist the Operations team with operational escalations, promotional builds, and internal queries in a timely manner. Being proactive in following up on related incidents and suggesting process improvements will be crucial aspects of your responsibilities. In terms of qualifications, you should be proficient in tools and systems used by the Marketing Content team in Hyderabad, including HTML, CSS, Sitecore, and SNOW. Familiarity with tools used by the Operations team and strong communication and presentation skills are also necessary. Your ability to collaborate effectively with a diverse team at all levels of seniority, enthusiasm for work, and openness to feedback for professional development are essential qualities for success in this role. At Entain India, we value our employees and offer competitive salaries and a range of benefits, including safe home pickup and drop services (for Hyderabad office only), group medical and critical illness policies, communication and relocation allowances, and annual health checks. Additionally, we provide opportunities for recognition and rewards, fostering an inclusive and supportive community where individuality is celebrated. We are committed to creating a diverse, equitable, and inclusive workplace for our employees and for the broader global sports betting and gaming sector. Our recruitment practices adhere to all applicable regulations and laws, ensuring ethical and compliant hiring processes globally. If you require any adjustments or accommodations during the recruitment process, please feel free to contact us.,
Posted 1 week ago
6.0 - 11.0 years
10 - 20 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
We are looking for Servicenow Developers/Architects with hands-on experience in development and deployment. Technical Requirements: 1. Knowledge/Experience of working on different Servicenow modules like ITSM (IT service management), TSOM (Telecommunications Service Operations Management), FSM (Field Service Management), CMDB (Configuration Management Database), Inventory, ITOM (Enterprise IT Operations Management), TSM (Telecommunications Service Management ), OMT (Order Management), TNI (Telecommunications Network Inventory) etc. 2. Good knowledge/experience of Products & Service Catalog, Client Scripts, Service Side scripting, Business Rules and other ServiceNow scripting capabilities. 3. Configuration/Customization/Implementation of the ServiceNow system followed by efficient integration using workflows. 4. Experience integrating external systems with the ServiceNow using integration solutions, including ODBC, REST, SOAP, LDAP, SSL, KAFKA etc. 5. Deep understanding of ServiceNow data model and structures, proposing and enforcing coding standards. 6. Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools. Experience range : (Mandatory, with no exceptions) 1. 5+ years of Servicenow development experience for Btech/Mtech/MCA/PG graduates 2. 6+ years of Servicenow development experience for BSc/BCA/other specializations Location : Across all Infosys DCs
Posted 1 week ago
5.0 - 8.0 years
12 - 22 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
We are looking for service now developer with 5+ years of experience.
Posted 1 week ago
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