482 Servicenow Jobs - Page 6

Job Description Project Role : Security Consulting Practitioner Project Role Description : Advise clients on their business protection journey by shaping security strategy, designing solutions, and providing guidance to strengthen cyber resilience. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : Security Architecture Design, Order Management Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary:ServiceNow GRC specialist with experience in platform customization, scripting, and integrations. Skilled in implementing workflows, developing scoped applications, and configuring Service Portals, Flow D...

About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert req...

About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert req...

About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert req...

Job Description Project Role : Security Managed Services Practitioner Project Role Description : Deliver and manage security services across client environments to ensure protection, compliance, and operational resilience. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : Security Architecture Design Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary:ServiceNow GRC specialist with experience in platform customization, scripting, and integrations. Skilled in implementing workflows, developing scoped applications, and configuring Service Portals, Flow Designer, and Knowledge Base. Proficient in t...

Job Description Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM WebSphere MQ Good to have skills : IBM WebSphere Application Server Application Deployment Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with vari...

We are looking for a Senior Technology Operations Analyst to join our Agile Framework tools team in Noida. We are hiring a Senior Jira and Confluence Administrator proficient in Scriptrunner, groovy scripting to manage Atlassian Jira environments, providing end-to-end administration, integration, and support. The ideal candidate will own system configuration, automation, integrations, governance, and best practices while partnering closely with business stakeholders, technical teams. We would love to speak with you if you have skills in Groovy scripting and build custom behaviors, scripted fields/ validators, listeners. About You - Skills & Experience Computer Science related bachelor’s degr...

About The Role ServiceNow Developer (ITOM Service mapping) Mandatory Skills: ServiceNow Developer with strong experience on ITOM LocationOnly Kochi Experience 8years plus Relevant Experience5plus years on servicenow development Design, deploy, and managed Discovery and Service Mapping solutions for both on-premise and cloud resources Define, create, and manage the Discovery infrastructure, including schedules, credentials, and mid-servers Define, create, and manage Service Mapping infrastructure, including patterns Provide Governance to ensure the integrity of Discovery and Service Mapping Develop, document, implement, and maintain Discovery and Service Mapping governance processes, procedur...

About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutionin...

About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutionin...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client?¢??s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA?¢??s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client?¢??s network/ server/ system/ storage/ platform/ infrastructure and other equipment?¢??s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe P...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client?¢??s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA?¢??s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client?¢??s network/ server/ system/ storage/ platform/ infrastructure and other equipment?¢??s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe P...

About The Role Do ?¢?¢ Ensure the Incident resolution within the Response and Resolution SLAs ?¢?¢ Support the Incident Management Lead as needed and prepare the SLA Reports for Incidents ?¢?¢ Track the Backlog, pending, re-opened incidents and work for their closure asap. ?¢?¢ Coordinate with the Event monitoring teams and ensure creation of the alert-based incident creation ?¢?¢ Collaborate with the key stakeholders (SD Team, Customers, End users, Technical resolution team, Vendors, and CIS Delivery management team) during the incident resolution and Incident escalations and Ensure communication update is done on-time KEY SKILLS AND COMPETENCIES ?¢?¢ Shall have Knowledge of the ITSM Tool; ...

About The Role Bachelor??s degree in Computer Science, Information Systems, or related field; Master??s degree preferred. 10+ years of ServiceNow experience , including at least 5 + years in a Technical Architect role . Deep knowledge of ServiceNow CSDM , CMDB , and Foundation Data constructs. Experience implementing and governing Foundation Data across large enterprise environments. Proficient with ServiceNow modules such as ITSM, ITOM, APM, and SAM. Strong understanding of data modeling, relational data concepts, and service mapping. Hands-on experience with Discovery , IntegrationHub , MID Servers , and 3rd-party integrations. Familiarity with frameworks like ITIL , TOGAF , and COBIT . Ex...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Design, implement, and govern scalable, secure, and standardized automation solutions across hybrid infrastructure environments. Define and maintain enterprise automation frameworks spanning on‑premises and cloud platforms. Orchestrate and integrate CI/CD toolchains with infrastructur...

The Expertise We re Looking For 3 Years of development experience in the ServiceNow Proficiency in JavaScript and Web services Scripting, UI customization and workflow development in ServiceNow Strong oral and written communication skills The Skills that are Key to this role Technical / Behavioral - Experience in Xanadu version onwards is preferred Proficiency in JavaScript, Angular, Python, REST and Scripting in ServiceNow Knowledge of AWS and Azure services UI customization and workflow development in ServiceNow Strong oral and written communication skills Good Soft Skills for customer empathy. Technical aptitude and ability to continually evolve systems support skills. Strong interpersona...

Technical / Behavioral Proficiency in JavaScript and Scripting in ServiceNow UI customization and workflow development in ServiceNow Strong oral and written communication skills Good Soft Skills for customer empathy. Technical aptitude and ability to continually evolve systems support skills. Strong interpersonal skills, ability to maintain good working relationships with India and onsite partner teams. The Skills that are Good to Have for this role - Strong oral and written communication skills Good Soft Skills for customer empathy. CAD certification.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client?¢??s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA?¢??s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client?¢??s network/ server/ system/ storage/ platform/ infrastructure and other equipment?¢??s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe P...

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new featu...

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new featu...

About The Role Do RESPONSIBILITIES ?¢?¢ Populating the CMDB ?¢?¢ Ensuring the pre-defined activities are aligned with the Change Management process ?¢?¢ Ensuring the CMS provides accurate and up to date information. ?¢?¢ Ensuring regular snapshots and Configuration Baselines are taken and protected ?¢?¢ Triggering an auditing process on the CMDB ?¢?¢ Implementing a Communications plan upon changes in the CMDB, using the RACI model. ?¢?¢ Ensuring backups are taken as appropriate ?¢?¢ Considering the usage of a Definitive Media Library as appropriate. ?¢?¢ Making recommendations for Service Improvement Plans ?¢?¢ Ensuring the Service Asset and Configuration process is performed as designed. ?¢...

About The Role Do About The Role ?¢?¢ As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment ?¢?¢ Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. ?¢?¢ Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers ?¢?¢ Lead the ITIL Process resources to achi...

About The Role SR Primary Skill Problem Manager SR Role Problem Manager SR Location Chennai-WFO 24/7 Rotaional Key responsibilities Track and communicate progress of problem(s) to relevant parties. Review progress/results with client and/or (senior) management. Maintain Known Error database. Problem management reporting and metrics Drive the process the adherence during any Incident Handling Participate in the Incidents to ensure that all parties contribute to the resolution. Coordinate between multiple support teams and with vendors to delivery incident resolution. Validate the Incident Report for the appropriate update and ensure that the RCA is delivered as required. Inform the respective...

Full Stack - Snow Dev with Siesmic/UI Builder with React SNU Platform Developer: Must have :6 - 8 years of software engineeringexperienceon Service Now Platform extensively onUI/portal development and back-end configuration ( REST API Integrations, Flow designer, Scripting Configs , ATFs etc. ) Experience with modern UIframeworkslikeAngularJS,React ** Passion for JavaScript and the Web asa platform, reusability, and componentisation Good analytical, design, communication skills & team player Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances) Experience with data structures,algorithms, object-oriented design...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client?¢??s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA?¢??s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client?¢??s network/ server/ system/ storage/ platform/ infrastructure and other equipment?¢??s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe P...