25080 Servicenow Jobs - Page 5

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in lin...

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve co...

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Infrastructure Security Vulnerability Management Operations Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: The Senior Analyst will be responsible for driving vulnerability and posture management processes, ensuring timely remediation of identified risks, and leading reporting efforts. This role req...

Position Title HR Reporting Analyst Function/Group Global Shared Services (GSS) Location Mumbai Shift Timing 1.30 pm to 10.30 pm Role Reports to HR Reporting & Data Governance Lead Remote/Hybrid/in-Office Hybrid About General Mills We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good....

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Infrastructure Security Vulnerability Management Operations Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: The Analyst will support the VPM Tower in managing vulnerability and posture management processes. This role is responsible for assisting with vulnerability tracking, external posture assessme...

Job Title: Agentic AI Specialist Location: Noida Company: Birlasoft Experience: 10 years + Job Description: Birlasoft is looking for a dynamic and experienced AIOps and Automation specialists to join a highly skilled team of Agentic AI SMEs. The ideal candidate will have hands-on experience and in-depth knowledge of Agentic AI and Automation technologies and platforms for IT Operations automation. This role requires a strong technical background and leadership skills to drive automation initiatives and enhance operational efficiency in IT infrastructure operations and IT helpdesk using Agentic AI. Technical skills Python, Java, Powershell/shell scripting, Go, C++ – for building AI agents and...

Location: Remote / Hybrid (1-2 days onsite per month, preferred Offshore) Working Hours: 3:00 PM to 12:00 AM IST Budget : 65K About the Role: We are looking for an experienced Workday Analyst with strong expertise in Workday’s Illuminate (AI) capabilities. The ideal candidate will have a deep understanding of Workday HCM, SCM, and Finance, and will drive innovation through the deployment of AI-driven solutions across enterprise systems. This is a client-facing role requiring both functional and technical expertise, with a focus on optimization and continuous improvement. Key Responsibilities: Lead demonstrations and rollouts of Workday Illuminate (AI) capabilities for customers. Collaborate ...

Gather and analyze business requirements through workshops, interviews, and process mapping • Translate requirements into well-structured epics, user stories, and acceptance criteria • Maintain and refine the backlog in close collaboration with Product Owner and Technical Lead • Document solution designs, data flows, and technical specifications in collaboration with developers • Produce clear user guides, release notes, FAQs, and training materials for main deliverables, Communicate effectively with stakeholders. • ServiceNow /ITSM / ITIL background will benefit. This is a functional role.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow Performance Analytics Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business needs, overseeing project timelines, and facilitating communication among stakeholders to drive...

Job Description Roles and Responsibilities: Expertise in monitoring and responding to Access Control & CCTV system failure alarms in real-time. Track failures and collaborate across with Physical Security and tech teams across multiple regions to ensure timely resolution. Continuously monitor ACS and CCTV system applications for device failures across regions. Experienced in overseeing access badge requests in ServiceNow for enabling or disabling physical access. Generate reports from Access Control System on distributing daily weekly and monthly basis and update to the same to the relevant stakeholders. Experienced designing dashboards that present key insights and metrics. Key Skillsets Mu...

We’re seeking someone to join our team as Site Reliability Engineer to join our Workforce MFA squad as a Site Reliability Engineer (RE) in Cyber to support Morgan Stanley's Multi Factor Authentication & Authorization services by collaborating with Software Engineers, Product Owners, and others locations across the globe. CDRR_Technology The Cybersecurity organization's mission is to create an agile, adaptable organization with the skills and expertise needed to defend against increasingly sophisticated adversaries. This will be achieved by maintaining sound capabilities to identify and protect our assets, proactively assessing threats and vulnerabilities and detecting events, ensuring resili...

Job Title: IT Support Engineer (IMAC) Client: Infosys Payroll: TECEZE Work Type: Full-time Location: Bangalore Experience Level: 1–6 years (Flexible based on project scope) Role Overview: We are seeking an experienced EUC Engineer (IMAC Implementation) to manage and execute Install, Move, Add, Change (IMAC) activities for end-user computing devices. The role involves hands-on technical deployment, user coordination, and ensuring smooth transitions of IT assets while adhering to organizational standards, documentation, and SLAs. Key Responsibilities: Execute IMAC (Install, Move, Add, Change) tasks for desktops, laptops, printers, peripherals, and other EUC devices. Perform hardware/software i...

Job Description At Infoblox, every breakthrough begins with a bold “what if.” What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career. Here,...

Company Description At Vedantus, we are more than just an IT service provider; we are a strategic partner in navigating the complexities of the digital age. Specializing in Digital Transformation, Enterprise Application Services (Oracle, ServiceNow, Salesforce), Application Integration, Product Engineering, Data Analytics, IT Security, and ESG solutions, we empower businesses to achieve their strategic goals. Based in India, our team of over 50 dedicated professionals delivers world-class solutions with local expertise. Partner with Vedantus to transform your business through technology and reliable IT support. Role Description This is a full-time on-site role for an HR and Admin position lo...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Automation Engineer in India . As an Automation Engineer, you will play a crucial role in designing, developing, and maintaining automated solutions that streamline infrastructure, deployment, and operations processes. You will work closely with cross-functional teams to implement CI/CD pipelines, integrate automation with enterprise tools, and ensure security and compliance across systems. This role provides an opportunity to innovate on automation frameworks, optimize customer onboarding and platform management, and contribute to the growth of managed services. Your work will directly enhan...

Exp:3 to 5 years ServiceNow Developer is responsible for designing, building, and maintaining solutions on the ServiceNow platform by developing custom applications, workflows, and integrations using JavaScript and web services. Must have worked on ServiceNow Ticketing System in a Developer role. Should have experience in ServiceNow Integration with middleware platforms, monitoring tools, building custom solutions. Develop integrations with other systems and applications using ServiceNow's web services and APIs. Write custom scripts and business rules in JavaScript to add dynamic behavior to workflows and applications. Configure the platform, including forms, lists, and reports, to improve u...