Job Role: Contact Center Systems Administrator Job Location: Pune Work Mode: (Hybrid) L1 – relevant 2 years L2 – relevant 4 year US shift : 9 am to 6 pm EST Monday to Friday. Job description: Primarily system skill: Five9 and Calabrio This agreement applies to the management and enhancement of the following contact center applications: Five9: Cloud contact center software. Clarabridge: Customer experience management platform. Calabrio: Workforce optimization and analytics tool. DiscoverXM (Qualtrics): Experience management platform. Shelf: Knowledge management platform. IT RESPONSIBILITIES: IT ensures the technical stability and scalability of contact center platforms, including: Technology Strategy: Develop and execute the shared vision for contact center technology. System Administration: Maintain and support integrations across platforms. Manage upgrades, release support, and incident triaging. Oversee user provisioning, security, and compliance. Show more Show less

Job Title: Contact Center Support Engineer Location: Pan India Experience: 3+ Years Job Overview: This agreement applies to the management and enhancement of the following contact center applications: Five9: Cloud contact center software. Clara bridge: Customer experience management platform. Calabrio: Workforce optimization and analytics tool. Discover XM (Qualtrics): Experience management platform. Shelf: Knowledge management platform. The scope of support will cover the follow IT RESPONSIBILITIES IT ensures the technical stability and scalability of contact center platforms, including: Technology Strategy: Develop and execute the shared vision for contact center technology. System Administration: Maintain and support integrations across platforms. Manage upgrades, release support, and incident triaging. Oversee user provisioning, security, and compliance. Show more Show less

Job title: SAP Test Manager Location: Mumbai / Pune / Bangalore /Chennai / Kolkata / Hyderabad (Work from Office) Job Description: SAP Consultants with 6-10 years of relevant test experience in S4 Hana (Some experience in SAP ECC) for the below SAP modules along with good understanding of the business process and the integration between the modules. SAP FI-CO Consultant - Account Receivable Account Payables Fixed Assets Intercompany General Ledger Revenue Recognition Bank / Cash Management TAX MM Consultant: Ariba / Procurement PS Consultant: Project Systems CLM Consultant (If available) CLM (Contract Life Cycle Management) Understand the business requirements and Design the Test plan, Test Scenarios & Test case for SIT and UAT. Execute the tests in SIT and ensure quality deliverable. Defect and Test Management Any experience on Data Migration from SAP ECC to S4 Hana [Good to have] Qualification : SAP certified [Preferred] Technical Lead / Test Manager Senior resource who has 10-12 years of test experience in S4 Hana & SAP ECC along with good understanding of the business process and the integration between the FI-CO modules , who can play the role of Technical consultant and Test Manager. Execute the tests in SIT and ensure quality deliverable. Test Lead / Manager should have the capability to guide the QA Team Technically and ensure the right Test Coverage and Test Execution. SIT and UAT Test Management ( Effective Test Planning, Lead the test execution, Defect Triage, Communicating the daily test progress to stakeholders, Driving the UAT with Business Users, Ensure the SIT and UAT Closure on time) Experience in Stakeholder management and delivery management. Qualification : SAP certified [Preferred] Show more Show less

Required Skill Set: Sap Treasury and risk management and FSCM Desired Experience Range: 07-10 years of experience with 5-6 end to end of Sap Treasury and risk management and FSCM implementation Must-Have: (Ideally should not be less than 5) Sap TRM Sap FICO New cash management and FSCM Show more Show less

Job Role: Software Test Engineer with C# Development & Appium experience Job Location: Pan India Work Mode: (WFO/Hybrid) Exp – 5 to 8 years JD: Analyze requirements, design, develop/migrate test automation frameworks using C# Good hands-on knowledge using Appium, Hybrid frameworks, iOS applications, C# Discussion with Client R&D and management teams to understand the expectations, track and deliver within SLA. Good understanding on Test Automation frameworks. Mandatory skills: Hands on experience in C# Development, Appium experience. Knowledge on mobile application automation. Hands on experience in Test Automation framework development. Good to have : Experience in agile development practices Experience in Medical Domain Show more Show less

Job Title : Triage Manager / Site Reliability Engineer (SRE) Lead PAN INDIA 8-12 years of experience. Role: An SRE who leads incidents and manages the bridge until the issue is resolved and tracks action items to closures, including Change management and problem management. Ability to focus on incidents and work with SMEs and Tier 2 Leads. Experience: Someone with a strong technical, project management background. Has worked in telecom industry and SRE Ops. Has experience working in the Digital space and products. Knowledgeable to leverage tools quickly like Splunk, Otel, Grafana, PowerBI, AppD. Responsibilities: Actively driving incident calls working with Technical, Product SMEs and Tier 2 SREs. Establishing a timeline of the incident progression and action item follow-ups until closure during or after the call. Summarizing the discussion into knowledge articles, action items and doing warm hand-offs to Tier 2 teams. Being adopters and advocates of Best-practices collated from experience and SMEs like OTEL, App Availability and Resiliency. Sending reports of progress from past incidents to leadership. Change management and problem management. Posting updates on AHOD and providing regular updates to leadership. Outcomes: Attention to detail and catching the minutest detail spoken on a call. Diligence in follow-ups and driving the SRE mandate to every team and partnering with them to operationalize best practices. Great at detailed communication with ICs and precise, succinct communication with leadership. Attitude to chase down even outlier issues to resolution. Operationalizing all the initiatives as part of SRE Transformation. Drives SRE objectives by reducing P1, P2 numbers for identical issues by ensuring teams learn from the past. Contributes to Knowledge base by partnering with SMEs. 100% closure of tasks (incidents, problem tasks, vendor resiliency etc) within SLAs. Show more Show less

Role Overview: We are looking for an experienced Technical Lead / Test Manager with strong functional and technical expertise in SAP S/4HANA and ECC testing. This role demands a blend of leadership, SAP domain knowledge, and hands-on test management skills to lead a QA team and coordinate with stakeholders for high-quality SAP solution delivery. Key Responsibilities: Lead and manage testing activities for SIT and UAT phases. Design and execute test plans, scenarios, and test cases aligned with business processes. Act as the technical consultant and test manager for SAP FI-CO module and other integrated modules. Ensure adequate test coverage, timely execution, and quality deliverables. Drive defect triage, test progress reporting , and ensure closure of SIT and UAT. Collaborate with business users to drive User Acceptance Testing (UAT) . Manage QA team members, providing technical guidance and leadership. Maintain daily coordination with stakeholders on test execution status and risks. Contribute to overall delivery and stakeholder management . Required Experience: 10–12 years of SAP test experience with strong exposure to S/4HANA and ECC environments. Strong understanding of SAP FI-CO module , including: Accounts Receivable / Payable Fixed Assets Intercompany General Ledger Revenue Recognition Bank / Cash Management Tax Management Additional Modules/Expertise (Desirable): SAP MM Consultant: Ariba / Procurement SAP PS Consultant: Project Systems CLM Consultant: Contract Lifecycle Management (preferred if available) Preferred Skills: Strong business process knowledge and understanding of cross-module integrations. Test planning, execution, and management experience. Hands-on with defect tracking and test management tools. Stakeholder communication and delivery oversight . Experience with data migration from ECC to S/4HANA is a plus. SAP Certification preferred. Show more Show less

Job Title: SAP PM (Plant maintenance) Location : Hyderabad / Chennai (Hybrid) Must-Have: SAP PM with S4 Exposure Good-to-Have SAP certification in SAP S/4 Plant Maintenance. Experience with other SAP Modules such as MM, QM, FI/CO Responsibility of / Expectations from the Role Must possess deep product expertise/business experience and the ability to lead Support/development projects SAP’s Plant Maintenance skill with Maintenance Planning, Work Order Management, Equipment Management, Inventory Management, and integration with other modules. Collaboration with development / supporting projects for new SAP developments for the Manufacturing industries projects when required. Strong understanding of PM modules including Maintenance planning, Work Oder management and Equipment management Ability to analyze Maintenance data and identify trends, work independently and lead junior team Show more Show less

Job Role: C++ Qt Developer Location: Hyderabad (Nacharam) (WFO) Experience level: 5 years Mandatory skills: Job Description: Web Application Developer - Qt Framework (Automation and Hardware Communication) Responsibilities: Develop and maintain a Qt-based web application for automating device control and communication (e.g., Signal Generators, Spectrum Analyzers, LRU, etc.). Automate command inputs to the hardware devices and capture test results programmatically. Integrate real-time communication between the application and the test equipment using protocols like Serial Communication (RS-232/RS-485) , TCP/IP , or specific APIs. Design a user-friendly web interface using Qt Web Engine or Qt Web Sockets, offering control over automation tasks, test management, and data visualization. Implement Excel export functionality to capture test results and save them in an organized manner using Qt's QAxObject or other third-party libraries like openpyxl . Work closely with hardware teams to ensure seamless integration with physical devices and troubleshooting issues related to device communication. Conduct extensive testing to validate the communication between hardware and software, ensuring accurate data collection and export. Collaborate with the team to document system functionality, provide end-user support, and resolve any technical issues. Optimize performance for real-time automation and data handling to ensure reliable operation during extended testing periods. Skills & Qualifications: Technical Skills: Qt Framework (C++/Qt) : Strong experience with the Qt framework, including Qt Web Engine for web-based applications and Qt WebSocket’s for real-time communication. Familiarity with Qt Widgets , QtQuick , and other components for UI development. Automation & Hardware Integration : Solid experience in automating communication with various hardware devices (e.g., Signal Generators, Spectrum Analyzers, etc.) via communication protocols like RS-232/RS-485 , TCP/IP , or vendor-specific APIs. Understanding of instrument control and automation of test procedures through custom scripts. Data Export & Reporting : Expertise in Excel file generation and automation , specifically using QAxObject , COM interfaces, or libraries such as openpyxl for Python or Excel Interop . Ability to structure data for reporting, making it easy for users to analyse the results. Real-Time Systems & Protocols : Experience in handling real-time communication, ensuring reliable data retrieval, error-handling, and performance tuning. Web Development : Knowledge of Qt WebEngine for web-based applications. Familiarity with HTML/CSS , JavaScript , or web frameworks would be an added bonus for advanced web interfaces. Software Engineering Practices : Version control systems such as Git . Familiarity with debugging tools and software testing methodologies. Experience & Qualifications: Education : Bachelor’s or Master’s Degree in Computer Science, Software Engineering, Electronics, or a related field. Equivalent work experience will also be considered. Experience : 5 -7 years of experience developing applications with Qt (C++). Proven experience with automation systems , especially in test automation or hardware communication (e.g., signal generators, spectrum analyzers, power sources). Experience working with Excel automation and reporting. Previous exposure to real-time data collection and handling of hardware communication. Preferred Qualifications: Knowledge of additional tools : Familiarity with tools like Python for automation, data analysis, or scripting. Experience with QtQuick and QML . Prior experience in embedded systems or working with industrial equipment . Show more Show less

Job Title: Salesforce Developer Location: Chennai , Bangalore/ Mumbai/Pune Desired Experience Range 6+ years Must-Have : Senior Salesforce developer with experience of 7+ and proficient in Coding and Configuration). Strong practical experience on Integrations ,Salesforce Lightning , Basic UX UI (HTML, Javascript). Experience working on Service Cloud Implementation along with force.com platform offerings. Ability to analyze the challenges and design optimal solution on Salesforce. Role will require a completely technical person. Agile experience Excellent Communication Minimum Qualification: 15 years of full-time education Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Show more Show less

Job Role: Java Developer Job Location: Chennai, Pune, Mumbai & Bengaluru Work Mode: (WFO) Desired Experience Range - 6+ years Must-Have : Strong Hands-On Expertise JAVA 8 & above (17/21) Expertise in Spring Boot Modern Java Script frame wrk e.g. Angular 15+ HTML5,CSS3/4 JavaScript ES6/ES7 Experience in PostgreSQL or any Database like Oracle Should have experience in JPA/Hibernate Should be proficient in Java Multi-threading, Synchronization, Collections and Exception handling concepts Experience in working with UML and applying Object Oriented analysis and design concepts Strong exposure working with REST API Should be proficient in GIT or any Sub versioning tool like SVN,CVS Strong experience in Maven Should have strong logical, analytical and problem solving skills Should have experience in Agile/Scrum working methodology. Good to Have : SOAP Web services JMS Junit Docker/ Kubernetes/Pivtal Cloud Foundry Good Communication and team work Minimum Qualification: 15 years of full-time education Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Show more Show less

Note : Must have min 8 years relevant experience in SAP SD Job Title: SAP SD OTC Consultant – S/4HANA Location: Hyderabad Job Description: We are hiring experienced SAP SD OTC consultants to join our team .The ideal candidates will have strong functional expertise in SAP Sales & Distribution, with hands-on experience in the OTC cycle within an S/4HANA environment. Key Requirements: 8 to 10 years of relevant experience in SAP SD with a strong focus on the OTC process. At least one end-to-end implementation in S/4HANA. Expertise in pricing, billing, order management, shipping, and integration with other SAP modules (MM, FI). Strong understanding of business processes in sales and logistics. Excellent communication and client-facing skills. Preferred: Certification in SAP S/4HANA SD Experience working in a global delivery model Show more Show less

Job Role: SAP SD OTC Consultant Job Location: Hyderabad, Chennai & Bangalore Work Mode: (WFO/Hybrid) 8-10 years relevant experience Job description: S/4 HANA Show more Show less

Job Description: 8-10 years relevant experience S/4 HANA Hands on experience in advanced ABAP coding Hands on experience in CDS Views, ODATA, CDS Views. Good to have experience in RAP Show more Show less

Technical Requirements: Proficiency in ETL, Batch, and Streaming Process Experience with BigQuery, Cloud Storage, and CloudSQL Strong programming skills in Python, SQL, and Apache Beam for data processing Understanding of data modeling and schema design for analytics Knowledge of data governance, security, and compliance in GCP Familiarity with machine learning workflows and integration with GCP ML tools Ability to optimize performance within data pipelines Functional Requirements: Ability to collaborate with Data Operations, Software Engineers, Data Scientists, and Business SMEs to develop Data Product Features Experience in leading and mentoring peers within an existing development team Strong communication skills to craft and communicate robust solutions Proficient in working with Engineering Leads, Enterprise and Data Architects, and Business Architects to build appropriate data foundations Willingness to work on contemporary data architecture in Public and Private Cloud Environments Show more Show less

Job Title: Data Modeller Location : Hyderabad (Hybrid) Criteria Proficient in relational data modeling and business analysis with metadata management experience. Skilled in developing conceptual, logical, and physical data models for varied environments. Familiarity with data modeling tools like ER Studio, EA Sparx, and Collibra. Experience in creating and governing data models, including financial and reference models. Ability to coordinate and resolve model discrepancies across platforms with a focus on integration. Relevant Experience: 6-9 year Technical Requirements: Experience in Relational/Normalized Data Modelling Strong Business Analysis skills Proficiency in Data Analysis Ability to develop conceptual, logical, and physical data models to support business requirements Experience in developing enterprise data models for OLTP, Analytics/AI/ML environments Familiarity with data modelling tools such as ER Studio, EA Sparx, Collibra Knowledge of metadata modelling, management, and tooling Implementation experience of physical models for interfaces, data stores, and cloud-based solutions Participation in governing data models Familiarity with Finance and Reference Data Models such as BIAN, ISO20022, FIBO, FSLDM Functional Requirements: Analyzing Data Requirements Creating/Modifying Entities and Attributes in BDM Identifying Reference Domains Peer reviewing BDM changes made by other Data Modelers Reviewing Physical data models to ensure alignment with logical definitions Uploading extension attributes into Collibra Coordinating modelling efforts across the Platform Resolving any overlap/duplication/contradiction in Platform BDM Adopting and enforcing standards and guidelines for BDM Preparing BDM for integration with GDM Attending cross-Platform sessions to coordinate at an enterprise level Show more Show less

Job Title: DevOps Engineer Location : Hyderabad (Hybrid) Criteria Helm experience Networking and security (firewalls, IAM roles) experience Security compliance understanding Relevant Experience: 6-9 year Technical Requirements: Experienced in setting and delivering DevOps strategy Proficient in collaborating with engineering teams to understand their needs Skilled in setting up, maintaining, optimizing, and evolving DevOps tooling and infrastructure Strong knowledge of automating development, quality engineering, deployment, and release processes Familiarity with Agile and Waterfall methodologies and supporting toolchains Ability to identify technical problems and develop effective solutions Hands-on experience with a variety of technologies including Git, Kubernetes, Docker, Jenkins, and scripting/programming languages Competence in implementing DevOps and Agile patterns such as CI/CD pipelines, source code management, automation, and infrastructure as code Understanding of IT management practices, software currency, and security measures Experience in GCP infrastructure, Terraform, Harness for CI/CD automation, and deployments Proficiency in team leadership, communication, and problem-solving skills Functional Requirements: Demonstrated team leadership and DevOps experience Exposure to GCP infrastructure including Compute Engine, VPC, IAM, Cloud Functions, and GKE Hands-on experience with various DevOps technologies such as Git, Kubernetes, Docker, Jenkins, SonarQube, and scripting/programming languages Strong organizational, time management, and multitasking skills Ability to work collaboratively, build relationships, and adapt to various domains and disciplines Passion for developing new technologies and optimizing software delivery processes Understanding of security compliance, networking, and firewalls Willingness to learn, grow, and develop within a supportive and inclusive environment Ability to propose new technologies and methodologies for software delivery optimization Show more Show less

Looking for Both CRM developer and CRM support candidates Need to have 5+ years of specific MS Dynamics CRM experience for aligned technology area Responsibilities: Provide technical & SME coaching for Delivery Partner (DP) Engineers/Advocates ⁠Partner with the SDM and CSS Training teams (CSS L&D and WWL) to address any readiness gaps, ensuring findings and remediation's shared across Delivery Partners and LOBs, as applicable. Case management duties (incoming inspection, escalations, tech reviews/triage, wellness, reduced "time to…" measures) Readiness Content (identify need for and create content; contribute to readiness efforts where you are the SME) Manage collaboration activities (reactive, proactive, cross-team for complex cases, overall process) Contribute to Supportability activities (case analysis and case pattern recognition, deflection initiatives, and other Supportability improvements working w/SPM, Service TA, PG) ⁠Release Management and Deployment for DP (ensure it happens, don't own directly) ⁠Focus on the quality of engagement, working with the DP Quality team As a technical/program SME, collaborate with all stakeholders to identify and recommend technical/program process and tool opportunities, leading with innovation within their scope and prioritizing needs when beyond. Provide Frontline Technical or Sales Operations Oversight to DP ⁠Participate in Product Group Triages (coordinated with Engineer TAs and Service TAs) Approval of escalations to product group on behalf of DP (known as ICMs, Bugs or similar – varies by SBU) Manage ICM/Bug Creation to SLAs ⁠Land ‘Time to Competency’ for DP Resources Participate in Technical & SME Interviews for New PTA Hires Direct Customer Contact (to support frontline engineers, periodic case ownership to maintain technical expertise) ⁠Raise and share opportunities from Voice of the Customer Lead or participate in building communities with peer delivery roles (SEE/EE/EEE/TA); may be workload or specialty specific. Show more Show less

Job Title: SAP Central Finance (CFIN) P2P Consultant Location: PAN India Location , Hybrid Shift timings : 1PM to 10PM IST Experience :8+ years Responsibilities: Payment and Invoice Processing: Assist in configuring and managing payment processes, including electronic bank statements, payment methods, and integration with banking systems within the CFIN environment. Support the processing of vendor invoices and payments to ensure timely and accurate transactions. Procure-to-Pay Process Optimization: Support and enhance Procure-to-Pay (PTP) processes such as purchase order management, invoice verification, and vendor payment processing within Central Finance to ensure efficient financial operations. Data Integration and Reconciliation: Ensure accurate replication and reconciliation of PTP transactions between source systems and CFIN, maintaining data accuracy and consistency. Monitor and validate financial data to ensure it aligns with business requirements. Compliance and Risk Management: Ensure that PTP processes adhere to regulatory standards and mitigate risks related to financial transactions, ensuring compliance and reducing potential risks. Implement best practices to maintain data integrity and security. Issue Resolution and User Training: Troubleshoot functional issues, provide end-user training, and create detailed documentation for PTP workflows to ensure users are well-informed and processes are well-documented. Collaborate with the team to resolve technical and functional issues efficiently. Expertise within the information technology and/or responsibilities within CFIN, Finance a related area of business. Proven, hands-on experience in SAP- CFIN PTP Banking project delivery or support S4/HANA finance, controlling and asset management knowledge Results orientation, striving to bolster personal and team results. Effective interpersonal, teamwork and collaboration skills Open and able to work in culturally diverse environment Experience in customer-facing roles, preferably in consultancy. “Agile-development” mindset with customer-focus. Minimum Qualifications Bachelor’s degree in computer science, Information Technology, or Finance/ Accounting/ Commerce related field is preferred. Preferred Qualifications/Skills Strong analytical skills, result-oriented paired with highly structured working style and good sense of responsibility, flexibility, and team player Excellent communication (verbal and written) and presentation skills to address technical and non-technical audiences in English Strong will to pursue a problem, identify the source, and propose possible solutions in collaboration with other team members in a timely manner Characteristics: Actively participates in team activities, values others’ contributions, and works towards common goals. Provide help to teammates and is willing to share knowledge and resources. Effective communication being clear and precise, active listening by paying attention to other’s input. Being flexible by adjusting to new tasks, changes in direction, and varying team dynamics. Maintains a positive outlook and encourage other colleagues. Open for Travel as per the Business requirement Show more Show less

Job Description: SAP Consultants with 6-10 years of relevant test experience in S4 Hana (Some experience in SAP ECC) for the below SAP modules along with good understanding of the business process and the integration between the modules. SAP FI-CO Consultant - Account Receivable Account Payables Fixed Assets Intercompany General Ledger Revenue Recognition Bank / Cash Management TAX MM Consultant : Ariba / Procurement PS Consultant : Project Systems CLM Consultant (If available) CLM (Contract Life Cycle Management) Understand the business requirements and Design the Test plan, Test Scenarios & Test case for SIT and UAT. Execute the tests in SIT and ensure quality deliverable. Defect and Test Management Any experience on Data Migration from SAP ECC to S4 Hana [Good to have] Qualification : SAP certified [Preferred] Technical Lead / Test Manager Senior resource who has 10-12 years of test experience in S4 Hana & SAP ECC along with good understanding of the business process and the integration between the FI-CO modules , who can play the role of Technical consultant and Test Manager. Execute the tests in SIT and ensure quality deliverable. Test Lead / Manager should have the capability to guide the QA Team Technically and ensure the right Test Coverage and Test Execution. SIT and UAT Test Management ( Effective Test Planning, Lead the test execution, Defect Triage, Communicating the daily test progress to stakeholders, Driving the UAT with Business Users, Ensure the SIT and UAT Closure on time) Experience in Stakeholder management and delivery management. Qualification : SAP certified [Preferred] Show more Show less