Head of Human Resources

Job Description

Bankers Group of Hospitals is seeking a dynamic and experienced **Head of Human Resources** to lead our HR department. This pivotal role will be responsible for developing and executing HR strategies that align with our hospital's mission and values, fostering a positive work environment, and ensuring the well-being and professional growth of our dedicated staff. ## Key Responsibilities * **Strategic HR Leadership:** Develop and implement HR strategies and initiatives that are integrated with the overall business strategy of the hospital. * **Talent Acquisition & Management:** * Oversee the entire recruitment lifecycle for all hospital positions, from strategic workforce planning and job advertisement to candidate screening, interviewing, selection, and offer management. * Design and execute comprehensive onboarding programs that facilitate the seamless integration of new hires into the hospital culture and operations. * Develop and manage robust employee performance development plans, including goal setting, regular performance evaluations, and constructive feedback mechanisms to foster continuous improvement. * **Employee Relations & Welfare:** * Serve as a trusted advisor and mediator for all employee concerns, grievances, and disputes, ensuring prompt, fair, and effective resolution. * Facilitate proactive conflict resolution between staff members and departments to maintain a harmonious and productive work environment. * Champion initiatives that monitor and maintain a positive, inclusive, and supportive work environment for all employees. * **HR Operations & Compliance:** * Demonstrate in-depth knowledge and application of labor laws and regulations pertinent to the healthcare industry. * Manage all core HR operations, including joining formalities, comprehensive induction programs, accurate payroll processing, leave management, overtime calculations, and full and final settlements. * Prepare and manage all employment-related documentation, including offer letters, appointment letters, experience certificates, and internal communications. * Oversee the tracking and management of interns, attendance records, and staff certifications. * Develop, implement, and continuously update HR policies and procedures to ensure compliance and best practices. * **Training & Development:** * Conduct thorough training needs analyses across all hospital departments to identify skill gaps and development opportunities. * Design, develop, and deliver impactful training programs on critical topics such as patient care excellence, safety procedures, compliance standards, and professional development. * **HR Data Management & Audit:** * Maintain meticulous and accurate employee personnel files for all staff, ensuring data integrity and strict confidentiality within the HR system. * Lead and manage the human resources aspects of NABH Compliance Audits, ensuring all HR practices meet regulatory standards. * Ensure the highest level of data integrity and confidentiality across all HR systems and processes. --- ## Required Skills and Qualifications * **Education:** Master of Business Administration (MBA) in Human Resources or Master of Human Resource Management (M.HRM). * **Experience:** 3 to 10 years of progressive experience in HR management, with a strong preference for candidates who have worked in a healthcare setting. * **Skills:** * Proven leadership abilities with a track record of building and motivating high-performing HR teams. * Exceptional communication, interpersonal, and negotiation skills to effectively interact with employees at all levels, from entry-level staff to senior management and external stakeholders. * Strong analytical, problem-solving, and decision-making abilities with a data-driven approach to HR. * Proficiency in HR software and data management systems, with an understanding of HR analytics. * Demonstrated ability to manage multiple priorities in a fast-paced environment. Show more Show less