Head of Human Resources

Duties and responsibilities

• Partner with leadership to design and execute HR strategies aligned with the company's growth plans.
• Translate business goals into talent strategies and workforce planning.
• Build and scale HR systems, tools, and policies for a growing organization.
• Lead end-to-end recruitment focusing on speed and quality of hire including retail hiring.
• Ensuring a seamless end-to-end journey for the candidate during onboarding and offboarding activities.
• Build a strong employer brand through internal initiatives and external platforms.
• Institutionalize a performance management framework that is transparent and outcome-driven.
• Drive employee engagement and retention through data-led insights and initiatives.
• Own HR operations including compensation, HRMS, policies, and compliance and administration.
• Ensure legal and statutory compliance across HR practices.
• Manage HR documentation, contracts, payroll, and labour law compliance.
• Handle employee relations and grievance management proactively.
• Coordinate with HR representative at the Production Unit for regular updates on workers – pay, benefits, leaves & attendance, engagement, and policies/SOP introduction.
• Create and review retail SOP’s and policies and coordinate with the team for retail hires, attrition, benefits, incentive plans, grievances and leave management.
• Vendor Management for contractual hires, payment of contractual hires, legal compliances and overall fit in the organization.
• Working closely with the Finance Team for assisting with internal and external audits.

Desired Candidate Profile

• Excellent communication (English) skills
• Bachelor's degree or relevant experience
• Should have good work ethics and calm attitude
• 3+ years' experience in Human Resources in an e-commerce setup would be ideal
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise training managers and employees
• Strong organizational, critical thinking and communications skills
• Good interpersonal skills along with problem-solving skills.
• Attention to detail and good judgement
• Accuracy and attention to detail
• Ability to work in a team
• Strong analytical ability and able to prioritize issues for problem resolution
• Computer proficient, especially in using PowerPoint and Excel