298 Customercentric Approach Jobs - Page 6

As a Logistics Coordinator, you will be responsible for supporting logistics operations for US-based clients. Your key responsibilities will include: - Handling inbound and outbound calls related to logistics operations - Coordinating with US-based clients and vendors for timely deliveries - Updating shipment status and resolving queries efficiently - Maintaining accurate documentation and following standard procedures To qualify for this role, you must meet the following requirements: - Minimum 1 year of relevant experience in an international voice process - Excellent verbal and written communication skills - Willingness to work night shifts - Familiarity with logistics or supply chain pro...

As a Principal Engineer in Engineering Design for an Indian consumer electrical equipment manufacturing company based in Mumbai, Maharashtra, your role is crucial in guiding the technical strategy, leading design decisions, and fostering innovation within the organization. **Key Responsibilities:** - Review and approve all ED categories tech designs within the consumer products business for CTQ specs with constraints/challenges. - Monitor and guide teams to achieve the cost and quality of projects. - Ensure rigor of engineering practices and participate in reviewing new and unique architecture design decisions for the right metric for the required architecture. - Stay updated on data regardi...

As an Optometry Trainer at Lenskart, you will be responsible for delivering optometry training in refraction, dispensing, and technical processes to Retail staff across all Lenskart stores. Your role will involve constantly upgrading training methodologies, conducting role plays, and engaging in innovative team-building activities to enhance training effectiveness with a customer-centric approach. You will also be expected to measure training results and provide timely feedback to learners. Additionally, you will play a key role in developing and maintaining content for various learning needs and monitoring the performance of store staff through store visits and conducting mock training sess...

As a Customer Support Associate in our International Voice Process, you will be responsible for handling customer inquiries and complaints through international voice support. Your key responsibilities will include: - Handling customer inquiries and complaints promptly and effectively. - Providing timely and accurate solutions to ensure customer satisfaction. - Applying strong problem-solving skills to resolve issues efficiently. - Adapting your communication style to suit diverse customer interactions. - Maintaining a customer-first approach in every conversation. - Working effectively in night shifts to support our global clients. To excel in this role, you should possess the following ski...

Role Overview: As a Key Accounts Executive (HORECA) in the Sales department located in Andheri - Sakinaka, your primary responsibility is to generate sales within the Hotel, Restaurant, and Catering (HORECA) sector. You will be tasked with reaching out to prospective and existing clients, building strong relationships with decision-makers, promoting the company's products, and achieving sales targets through effective telesales strategies. Key Responsibilities: - Make outbound calls to prospective and existing HORECA clients to sell products and services. - Identify and pursue sales opportunities to achieve monthly/quarterly targets. - Generate and qualify leads through cold calling, referra...

As an International Voice Process associate, your role involves handling customer interactions via phone for clients in USA. Your responsibilities will include addressing inquiries, resolving issues, providing product information, and ensuring customer satisfaction. Key skills required for this role include strong communication, problem-solving abilities, and a customer-centric approach. Key Responsibilities: - Handle customer interactions via phone for clients in the USA - Address inquiries and provide accurate information - Resolve customer issues in a timely manner - Ensure customer satisfaction with the service provided Qualifications Required: - HSC/Graduate degree - Excellent communica...

You will be responsible for providing excellent customer service as a Service Advisor at Marikar Honda Service Centre located in Statue. Your key responsibilities will include: - Greeting and assisting customers at the service centre - Understanding and recording customer complaints, requirements, and preferences for their Honda 2-wheeler - Clearly explaining recommended services, job scope, and cost estimates to customers - Opening job cards and maintaining detailed service records for each vehicle - Coordinating with technicians to prioritize service jobs and ensure timely completion - Conducting follow-ups and updating customers on job status, additional repairs, and delivery time - Handl...

As an India Head for Operations, Logistics, and Marketing Strategy, your role will be crucial in overseeing all business operations within India. You will focus on optimizing the supply chain, enhancing operational efficiency, and driving innovative marketing strategies to grow the brand and attract customers in the B2C market. **Key Responsibilities:** - **Operational Leadership:** Oversee the end-to-end operations in India, ensuring efficient production, inventory management, and distribution processes. - **Supply Chain Optimization:** Manage and improve logistics and supply chain processes for timely and cost-effective product delivery. - **Marketing Strategy Development:** Lead the creat...

Role Overview: As a Key Account Manager for Schools English in South India, your main responsibility will be to manage and cultivate relationships with high-value schools and school networks in India and South Asia. You will play a crucial role in promoting English language products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Schools English portfolio. Key Responsibilities: - Manage a portfolio of high-value school customers and school groups, serving as the primary relationship manager. - Develop and implement Account Plans to retain and expand business from key accounts. - Establish long-term, trust-based relationships with school d...

**Job Description** As a Sales and Operations Executive at Eva, your role will involve managing customer relationships, overseeing sales operations, and ensuring smooth campaign executions on Eva's self-serve SaaS platform. You will be based in Jaipur and play a crucial part in the success of nationwide campaigns for brands utilizing our digital and 3D billboards. **Key Responsibilities** - Manage customer relationships effectively - Oversee sales operations to drive campaign success - Ensure seamless campaign executions on Eva's platform **Qualifications** - Possess analytical skills and sales operations experience - Strong communication and customer service skills - Previous experience in ...

As a Real Estate Sales Executive, your role will involve managing property resale and rental transactions, handling client inquiries, conducting market analysis, negotiating deals, maintaining CRM records, and ensuring customer satisfaction. You must be proficient in property platforms and excel in teamwork to succeed in this position. Key Responsibilities: - Manage property resale and rental transactions efficiently - Handle client inquiries, provide solutions, and establish strong relationships - Analyze local market trends and devise effective pricing strategies - Negotiate with buyers and sellers to facilitate deal closures - Utilize CRM tools and online listing platforms for optimal res...

As a Relationship Manager in the Real Estate Sales team, your role involves identifying, connecting, and building relationships with potential clients for residential/commercial real estate. You will conduct client meetings, property site visits, and presentations to understand customer requirements and recommend suitable projects. Your key responsibilities include negotiating deals, closing sales, achieving sales targets, maintaining relationships with existing clients, and coordinating with internal teams for smooth transactions. Key Responsibilities: - Identify, connect, and build relationships with potential clients for residential/commercial real estate. - Conduct client meetings, prope...

As a MALAYALAM Tele Sales Executive at our company, you will be responsible for reaching out to potential customers over the phone. Your primary tasks will include explaining our products or services and convincing customers to make a purchase or schedule an appointment. To succeed in this role, you must have outstanding communication abilities, a customer-focused mindset, and a track record of meeting sales goals within specified timelines. Key Responsibilities: - Contacting potential customers via phone to promote products or services - Providing information about the features, pricing, and benefits of our offerings - Persuading customers to make a purchase or set up an appointment - Achie...

As a Field Application Engineer (FAE) in India, you will play a crucial role in supporting the Electronic components and semiconductor industry. You will serve as the technical liaison between the company and customers, offering pre-sales and post-sales technical expertise. Your responsibilities will include driving design wins, providing technical support, collaborating with vendors, and ensuring smooth product integration for customer success. **Key Responsibilities:** - Develop tailored technical solutions aligning customer application requirements with semiconductor and electronic component products - Provide technical expertise in meetings, demonstrations, and presentations to facilitat...

As a candidate for the position, your role will involve ensuring strict adherence to safety and hygiene policies, monitoring ingredient quality and quantities, overseeing staff training on standards, maintaining hygiene records and incident reports, collaborating with QMHSE and H&FS teams on policy implementation, reporting incidents promptly, owning operational processes, and communicating on-site hazards to relevant departments. Key Responsibilities: - Ensure strict adherence to safety and hygiene policies - Monitor ingredient quality and quantities, oversee staff training on standards - Maintain hygiene records and incident reports - Collaborate with QMHSE and H&FS teams on policy impleme...

Role Overview: You will be responsible for leading strategic partnerships and alliances across the Asia Pacific and Japan region, including India, ANZ, ASEAN, and Japan. Your primary focus as the APJ Partnerships Lead will be to expand the network of partners by building and nurturing relationships with consulting firms, ISVs, alliances, resellers, and GSIs to promote AI initiatives and products throughout APJ. Key Responsibilities: - Develop and implement a comprehensive partnerships strategy for DevRev in APJ - Identify key stakeholders and foster collaborations to drive innovation - Establish and maintain relationships with partners to explore joint ventures, partnerships, and alliances -...

Role Overview: As a Business Development Executive - Sales Consultant with 2-7 years of experience, your primary focus will be on selling high-end hair care products in the Salon professional channel, specifically targeting the Silver and Gold channels. Your key responsibility will be to achieve sales targets by effectively planning and executing trade strategies and technically promoting the products to salon owners. Key Responsibilities: - Deliver sales targets by planning and executing trade strategies - Maintain relationships with existing clients and acquire new accounts - Manage claims with distributors and share secondary sales reports promptly - Plan and implement trade initiatives a...

Role Overview: You will be a part of a dynamic team as a Telecaller, where your primary responsibility will involve making outbound calls to potential customers to promote our products/services and handling inbound inquiries efficiently. It is essential to maintain strong customer relationships through effective communication, a persuasive attitude, and a customer-centric approach. Your role will include making outbound calls to prospective clients to introduce and promote our products/services, while also handling inbound calls to resolve customer queries promptly. You will be required to update and maintain customer databases with accurate information, follow up on leads to convert them in...

Role Overview: As a Senior Executive Sourcing Partner (Costing) at Syngene in Bangalore, you will be instrumental in ensuring the timely supply of input materials essential for business operations. Your main responsibilities will include submitting RFQs, tracking purchase requests in SAP, sourcing vendors globally, negotiating pricing and quality terms, and overseeing vendor safety audits. Additionally, you will be involved in analyzing spend data, supporting vendor rating, and ensuring compliance with import regulations and customs procedures. Key Responsibilities: - Submit RFQs with vendors - Track purchase requests in SAP - Source vendors globally - Negotiate pricing and quality terms - M...

Role Overview: As a Key Account Manager in the Higher Education and Skills (HE) English department based in South India, your main responsibility will be managing and nurturing strategic relationships with high-value Higher Education and Skills networks across India and South Asia. Your objective is to promote the adoption of English language learning and assessment products and services, enhance customer satisfaction, and contribute to revenue and impact targets for the HE English portfolio. Key Responsibilities: - Manage a portfolio of high-value customers and HE groups, serving as the primary relationship manager. - Develop and implement Account Plans to retain and expand business from ke...

Role Overview: As a candidate for this position, you should have a Diploma in Mechanical Engineering (Graduate/ITI Diploma) or a degree in mechanical engineering. A minimum of 6 months of experience in a field service role is required, along with the ability to manage B2B relationships and understand service metrics. Excellent oral and written communication skills are essential, with fluency in English and knowledge of Hindi and/or Telugu, Kannada, and Tamil. You should be willing to work independently or as part of a team and be flexible to travel within the city or region. Strong problem-solving abilities and interpersonal skills are necessary for this role. You must be adaptable to work d...

You will be joining Everpure Infra Pvt Ltd as an Area Sales Manager, Sales Officers, Ionizer Demo, or part of the Technical Team in a full-time on-site role based in New Delhi. **Role Overview:** - As an Area Sales Manager, your key responsibilities will include overseeing sales team operations, devising successful sales strategies, meeting sales targets, and fostering strong customer relationships. - Sales Officers will play a crucial role in identifying sales prospects, showcasing products, finalizing sales transactions, and delivering top-notch customer service. - The Ionizer Demo and Technical Team will be in charge of conducting product demonstrations, addressing technical queries, and ...

Role Overview: As a Lift Engineer at OTS Elevator, located in Lucknow, you will be responsible for the installation, maintenance, and repair of lifting equipment. Your role will involve examining and testing lift systems, diagnosing faults, ensuring compliance with health and safety regulations, and providing exceptional customer service. Collaboration with team members will be crucial for efficient service delivery. Key Responsibilities: - Examine and test lift systems - Diagnose faults in lifting equipment - Ensure compliance with health and safety regulations - Provide exceptional customer service - Collaborate with team members for efficient service delivery Qualifications Required: - Sk...

As an Audit Coordinator in the global functions of GBS, your role involves leading high-level audits to ensure accuracy and compliance with SLA turnaround time. You will act as a focal point for the audit department, managing strategies for orders and refunds, and driving improvement through technology and innovation. Your key responsibilities include reporting and controlling audits, implementing process improvements, and promptly escalating financial deficiencies. Additionally, you will support company projects, maintain positive customer relationships, and effectively communicate departmental updates. Key Responsibilities: - Lead high-level audits for global functions in GBS - Ensure accu...

Role Overview: As a Client Service Manager, you will be responsible for managing the relationship between our company and its clients to ensure satisfaction and foster long-term partnerships. You will serve as the main point of contact for clients, addressing their needs and concerns while coordinating internal teams to deliver excellent service. Your role is crucial for client retention and building a positive company image. Key Responsibilities: - Building and maintaining strong, positive relationships with clients, understanding their needs, and providing ongoing support. - Serving as the primary point of contact for clients, facilitating clear and effective communication between clients ...