Overview POSITION SUMMARY STATEMENT (defines the major functions/purpose of the position) The event executive is responsible for support functions for the events team in India. To assist and support in implementing events. Should have proficiency in technology and needs to be a quick learner. Being a standout colleague while also being highly detail oriented is essential for this position. Education: We are looking for a Graduate degree holder in relevant field (Communication, Business) Roles & Responsibility Conceptualization and planning processes for national-level events. Management of external vendors. Engage internal and external stakeholders along the way to ensure efficient communications & executions, and positive event experience. Develop and manage event database; ensure accurate data tracking and event reporting & analysis, e.g. attendance reports, feedback reports. Valued part of the events team, involved in strategy development, creative concepts, calendar planning, budget management, logistics, vendor coordination, and overall support to drive outcomes. Crafting event related content and communication. MICE/ Travel related events experience is helpful. Skills Ability to work on multiple projects at a given time. Experience with various digital media. Good understanding of Microsoft Office tools. Familiarity with event processes and documentation. Creative and innovative outlook. Comfort with travelling domestically and internationally. Strong written and verbal communication skills & proficiency in English. Effective interpersonal skills and ability to network. Positive, pro-active, eager to learn. Basic photoshop knowledge. Ability to multi-task in a environment. MICE & Travel Experience is appreciated. Experience 3-4 years of event experience. Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview Introduction: Herbalife runs an in-house Creative & Translation Services agency in 4 GBS Centers, serving 90+ countries. Position Summary Statement The Graphic Designer will build outstanding design solutions across a variety of media, including print, collateral, packaging, environmental/signage, brand style guides, logos and identities, advertising, motion graphics, video, and more. This individual will bring world-class industry practices to drive the Herbalife brand in collaboration with writers, production artists, and under the supervision of the Design Manager. Detailed Responsibilities Manage the design and art direction of marketing, event, and sales-related projects across print, web, video, and environmental branding designs. Ensure the Herbalife brand is followed flawlessly across all touch points. Collaborate and conceptualize ideas with writers, other designers, and staff across multiple departments and functions. Develop and collaborate on crafting brand style guides. Implement standard methodologies within the department and across different regions and locations. Partner closely with the Design Manager to carry out the creative vision and understand the strategies and goals set by the project managers. Provide occasional art direction or design direction as needed on projects within other sub-teams. Integrate both copy and design into compelling solutions successfully. Drive the Herbalife brand across all design vehicles—packaging, advertising, facilities branding, brand style guides, and other requests. Ensure deadlines are strictly met and maintain clear communication with Project Managers to manage expectations. Support in the preparation and set-up of ready-to-print artwork packages for output to various vendors occasionally. Skills Required qualifications: 5+ years design experience at an advertising agency, design firm, or in-house corporate art department Bilingual English & Spanish (99%) Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Acrobat, and all MS Office applications Strong time management and communication skills to multitask and manage projects with overlapping deadlines and priorities Extensive expertise across motion graphics, PowerPoint, and other new media for events Deep and broad knowledge across multiple communication vehicles: Internet, Print, Packaging, corporate ID, systems-based design, style guides, advertising, catalogs, video, and environmental design Presentation development and delivery to senior executives Experience 5+ years hands-on design experience Experience with in-house organizations, advertising agencies, and/or design firms Experience with digital design Experience in pre-press work Education A BA, BFA degree in graphic design or advertising from an accredited art school or institution Preferred Qualifications Proficiency in Premier, Final Cut Pro, After-effects, and Motion Graphics Experience working in a fast-paced, large-scale creative environment with a lot of input and tight deadlines. BA, BFA, or higher in Design or Fine Arts with an emphasis in Graphic Design or Advertising Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview THE ROLE: Planning, coordinate, and complete a broad range of Admin and Facility services that allow organization to operate efficiently This position will have lot of collaborate with Associates and Senior Management and plays a vital role in smooth operations of Admin and Infra team The candidate should have the ability to manage a large group of diversified functions. Accomplished with Multiple stake holders’ management and with a proven track record of consistently exceeding performance goals and managing operations in a demanding business environment. compliance, facilities management, Vendor, Travel and Transport management with knowledge of the India market and business culture Operations/Administration supports Administration team and the firm through financial management, compliance management, client engagement, risk management, communication protocol, staff training/development, and process/technology improvements Ideal Candidate should Inclusive, Great teammate, should demonstrate ability to Mentor, Develop and focus on professional growth and skill enhancement, Accountability, Vendor Management, Scalability, Vendor management – Individual should be able to manage multiple service providers Financial/ Analytics – Work on budgets, Capex & Opex requirements, Fixed & variable spends, should have eye for cost & expenses Strategic – Process oriented who need to be proactive & take full ownership for the deliverables as required Compliance & Audit – ensure compliance requirements are adhered too & conduct audits of access points How You Would Contribute Travel Arrangements: (Air and Ground transportation) Booking: Arrange flights, hotels, car rentals, and other transportation. Itineraries: Create detailed travel itineraries for clients or employees. Visa Assistance: Help with visa applications and other travel documentation. Coordination: Vendor Liaison: Work with travel agencies, airlines, hotels, and other service providers to secure the best rates and services. Schedule Management: Coordinate travel schedules to avoid conflicts and ensure timely arrivals and departures. Emergency Support: Provide assistance in case of travel disruptions or emergencies. Budget Management: Cost Control: Monitor and manage travel budgets, ensuring cost-effective solutions. Expense Tracking: Keep accurate records of travel expenses and prepare reports. Negotiation: Negotiate with vendors for discounts and better deals. Internal Customer Service: Client Support: Address travel-related queries and provide support to Employees / travelers. Feedback Handling: Collect and act on feedback to improve services. Personalization: Tailor travel arrangements to meet individual preferences and needs. Compliance: Policy Adherence: Ensure all travel arrangements align with company policies and regulations. Documentation: Maintain proper documentation for all travel-related activities. Risk Management: Identify and mitigate potential travel risks. Technology Use: Travel Software: Use travel management systems and booking platforms. CRM Tools: Use customer relationship management software to track interactions and preferences. Data Analysis: Analyze travel data to identify trends and optimize processes. Continuous Improvement: Industry Trends: Stay updated with the latest travel industry trends and standard processes. Training: Provide training and support to team members on travel management tools and procedures. Innovation: Implement new technologies and strategies to enhance efficiency What’s Special About The Team Inclusivity: Creating an environment where everyone feels welcome. Work-life balance: Promoting a healthy balance between work and personal life. Continuous learning: Encouraging professional development and growth Shared goals: Aligning individual objectives with team goals. Diverse perspectives: Valuing different viewpoints and expertise. Problem-solving: Working together to overcome challenges. Vision: Setting a clear direction and inspiring the team. Empowerment: Delegating responsibilities and trusting team members. Adaptability: Being flexible and open to change Skills SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL: Communication Skills: Effective Communication: Clearly convey information and instructions. Active Listening: Understand and address employee needs and concerns. Professionalism: Maintain a courteous and friendly demeanor. Organizational Skills: Time Management: Prioritize travel/ transport requests and manage time efficiently. Attention to Detail: Ensure accuracy in bookings and documentation. Multitasking: Handle multiple tasks simultaneously without compromising quality. Technical Proficiency: Travel Software: Familiarity with travel management systems like Amadeus and Sabre CRM Tools: Use customer relationship management software to track client interactions. Online Booking Platforms: Navigate and utilize various booking websites and apps. Problem-Solving Skills: Quick Decision-Making: Resolve issues promptly, such as flight cancellations or delays. Negotiation: Work with vendors to find solutions and secure the best deals. Contingency Planning: Prepare for unexpected travel disruptions. Customer Service: Internal Client Satisfaction: Ensure a positive experience for travelers. Feedback Handling: Address complaints and suggestions constructively. Personalization: Tailor services to meet individual client preferences. Cultural Awareness: Understanding Norms: Be aware of cultural customs and etiquette. Sensitivity: Respect cultural differences and provide relevant recommendations. Global Knowledge: Familiar with international destinations and travel regulation Financial Management: Budgeting: Manage travel budgets and expenses. Cost Control: Optimize travel costs without compromising quality. Expense Tracking: Keep accurate records of expenditures. Adaptability: Flexibility: Adapt to changing travel trends and client needs. Innovation: Implement new technologies and practices to improve efficiency. Continuous Learning: Stay updated with industry developments and standard processes Experience: Minimum of 8 years in handling, Travel, Transport, Compliance, Events. Education: Bachelor's degree or higher in Travel Management, Business Administration, or related field Work Environment Flexible, Adaptable, approachable & proactive Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview Position summary statement: The Specialist, Document Control in Information Technology at Herbalife International is an outstanding opportunity to be part of a proven, world-class team. This role is integral to ensuring the flawless execution of our document control processes, collaborating with various departments to maintain high standards of accuracy and efficiency. Your ability to strictly manage data, determine priorities, and successfully implement projects will be key to our success! Detailed Responsibilities/duties Begin and complete gathering and analyzing documents using the Ingredient Document Checklist (IDCI/IDCO) in Agile. Design, manage, and complete document management projects for Inner and Outer Nutrition raw materials. Lead design and execution of projects efficiently; achieve timelines and desired results by effectively prioritizing tasks and projects. Maintain sourcing databases, including vendor lists, to ensure accurate reporting; review and analyze reports. Collaborate with Global Strategic Sourcing (GSS) and Document Control Scientists to resolve identified issues. Contact raw material suppliers or contract manufacturers to gather raw material documents. Manage LIMS for assigned tasks and responsibilities. Resolve customer needs expeditiously and support supplier relationships. Influence other departments to reach mutual agreements. Manage raw material samples for analysis. Maintain raw material project lists to ensure accurate reporting. Support process improvement initiatives. Perform other responsibilities as assigned. Qualifications Skills: Outstanding written and verbal communication skills with an organized thought process. Strong analytical skills with the ability to draw conclusions and solve challenging problems. Experience dealing with raw material vendors and contract manufacturers. Advanced computer skills (Microsoft Excel, Word, PowerPoint, Outlook). Ability to build relationships and promote a positive working environment. Sense of urgency and ability to balance multiple projects, achieving timely and desired results. Strong organizational skills and attention to detail. Openness to change and new methods. Great teammate capable of collaborating with associates from other regions. Awareness of business strategies and tactics in the marketplace. Good listening skills one-on-one and in groups. Ability to express personal viewpoints constructively and directly. Experience Minimum of 5 years in Quality Assurance, Regulatory Affairs, R&D, or Sourcing. Education Bachelor’s Degree in a Scientific field or equivalent experience required. Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview The Systems Engineer I is focused on the daily operational work and design, construction, testing, implementation, optimization of infrastructure systems. How You Would Contribute Level I Investigates and resolves Level 1 problems of Linux infrastructure Utilizes standard tools to analyze, identify and resolve technical problems Serves as a liaison between the customer, suppliers and other technical groups to resolve problems Performs high level analysis of complex network system integrations Applies specialized knowledge in network infrastructure to conceptualize, design, construct, test, implement and optimize network infrastructure Engineers SA-related solutions for various minor projects and operational needs Contributes to and maintain system standards Research and recommend innovative, and where possible automated approaches for sys admin tasks. Rotational ON-CALL support during weekends to support 24/7 operations. Patching Linux systems. (Ansible tower and spacewalk) Providing production support and also assist projects wherever Linux assistance required. Creation of documentation and process related workflow is essential. What’s Special About The Team Linux infrastructure team consists of 5 members, the responsibilities of the team is to manage the day to day operations, security patching, remediating open vulnerabilities and provide support to the projects we handle. We collaborate with cross functional team such as Data Centre team, Storage Team, Virtualization Team, Application teams and Database base team to manage the environment . Supervisory Responsibilities None Skills And Background Required To Be Successful Strong communication skills Strong problem solving, analysis skills Experience with monitoring, reporting, management, and optimization tools regarding systems Strong passion for technology and ability to stay current Familiarity with automation tools preferred Ability to design and implement high-availability and disaster recovery solutions Expertise in ITIL and Services Management Principles Education Bachelor's in Information Technology or equivalent experience Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview POSITION SUMMARY STATEMENT: The DevOps Engineer I will be applying Continuous Integration Continuous Delivery (CICD) and Value Stream Delivery techniques to facilitate an optimized and reliable framework, including automated and repeatable pipelines that move software from development to production. This involves close collaboration with Application Development, Cybersecurity, and Infrastructure teams to ensure compliant processes and systems. DETAILED RESPONSIBILITIES/DUTIES: Level I Support building self-service tools and automation to accelerate large scale application development and deployments; improving quality, efficiency, and developer productivity. Participate in the development of the deployment automation strategy working closely with SRE Technical Architects, SRE Engineers, DevOps Engineers, and Product Development teams Assist in the implementation, testing, deployment, and maintenance of automation scripts and processes for configuration management and software deployments Assist on Implementation of metrics, monitoring solutions, dashboards and alerts based on DORA metrics to facilitate end to end insight on software delivery effectiveness Communicate information across DevOps and supported teams, encouraging a blameless culture focused on workflow visibility and collaboration Participate in software release planning, pipeline change / creation and deployments. Enforce Change Management policies. Support alignment to service-level objectives, agreements, and indicators (SLOs, SLAs and SLIs) for underlying services by collaborating with Application Development, Product and Business Owners. Assist in the design, development and implementation of scripts/software/tools that will improve the reliability and efficiency of the Value Stream Delivery platform Support improvements on service performance metrics in relation to Deployment Frequency, Change Failure Rate, Lead Time for Changes, Mean Time to Recovery Write, update, and use technical documentation, including runbooks/playbooks Support technical owner to ensure delivery of committed projects Intensify risks and resolve issues to facilitate efficient team delivery Help foster a fun, collaborative and supportive culture while promoting career defining work Support efforts that ensure the team delivers high quality, accurate, viable, and reliable products Ability to work in geographically distributed teams Participate in on-call rotation to provide 12/7 support for critical production systems. Respond to incidents, diagnose issues, and implement fixes to ensure system reliability and uptime Skills Required Experience working with Linux & Windows Operating Systems Scripting experience using PowerShell, Python, Linux/Unix Shell Scripting Experience with one or more monitoring and logging tools – Splunk, Dynatrace, Azure Monitoring, Datadog, Prometheus with Grafana Proficient in Oracle WebLogic Server. Experience in implementing CI/CD pipelines. Experience working with DevOps automation tools - Azure DevOps, GitHub, GitHub Actions, SonarQube, Artifactory, Google Cloud Build, Cloud Deploy, Argo CD/Flux Experience with Public Cloud Platforms – Azure, GCP Experience with Docker, Kubernetes (AKS, GKE), Helm, Service Mesh Experience with Google Anthos, Apigee, Confluent Kafka, MongoDB, SQL and Oracle Databases Experience with Microservices Architecture Experience with Infrastructure as Code automation tools - Terraform, Ansible An understanding of programming languages such as C#, Ruby, Perl, Java, Go, Python and PHP Excellent written and verbal communication skills Ability to communicate effectively to technical and management audience Company renowned for technical expertise in one area of Release Management Provides SME support in area of expertise Creative problem-solving and innovation Certificates / Training (One Or More): Azure / Google Cloud Certifications AZ-400: Designing and Implementing Microsoft DevOps Solutions Google Cloud Professional Cloud DevOps Engineer Certified Kubernetes Administrator (CKA) / Certified Kubernetes Application Developer (CKAD) Preferred Good understanding of Application Security Architectures and Guidance Knowledge of threat modelling and risk assessment techniques Knowledge of cybersecurity threats, current standard processes and latest software Experience in configuration of Web Application Firewall Rules using Akamai Experience: 1+ years’ experience in value stream delivery with emphasis on CICD, including release management, end to end orchestration and analytics, and application release automation Education: Bachelor's Degree in Computer Science or equivalent combination of experience may be considered in lieu of education. Preferred Advanced Technical Degree Principles & Related Competencies: Ethical Aligns with policies and procedures; Takes the high road and upholds our values; Maintains confidentiality; Acts with integrity, honesty, and respect. Leader Communicates the big picture whether remotely or in-person, connecting the dots globally and overcoming obstacles; Gives and receives frequent feedback, learns, teaches, encourages information sharing and cooperation among teams; Celebrates the individual and the team; Ability to clearly communicate. Collaborative Communicates the big picture whether remotely or in-person, connecting the dots globally and overcoming obstacles; Gives and receives frequent feedback, learns, teaches, encourages information sharing and cooperation among teams; Celebrates the individual and the team; Ability to clearly communicate. Looks Beyond Oneself (Team Leader) Demonstrates humility through servant leadership by thinking about what can I do as a leader to help you achieve your goals; Develops a vision (strategy) and sets goals and targets, fostering an environment which encourages achievement; Inspires and influences people to work together cohesively and enthusiastically engages with them; Welcomes a diversity of backgrounds and ideas; Values Distributors and teammates. Drives Innovation Contribute through: Driving opportunities for all 3 types of innovation (incremental, evolutionary or disruptive); Proposing ideas and creative solutions to employee, distributor and/or customer challenges; Celebrating and learning from failures and successes, willing to experiment and take educated risks making decisions based on facts & data; Welcoming other’s ideas and suggestions and acting on them. Delivers Change Delivers Change Through: Experiencing and leading change; Understanding Herbalife Nutrition’s business; Creating a sense of urgency for delivering business benefits; Flexibility and willingness to change. Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview The role: Reporting to the EMEA India Regional Accounting Sr Manager, the EMEA India Regional Accounting Analyst is critical to our EMEA India Controllership team. As a Sr Officer, Regional Accounting Analyst, you'll play a vital role in handling the accounting and controlling center of excellence for EMEA India. Your expertise will ensure that all reporting is timely, accurate, and aligned with applicable accounting standards and company policies. You'll support the Manager and contribute to the regional team’s success by meeting US, EMEA, and Corporate Reporting Deadlines. How You Would Contribute You will collaborate closely with the 'in country' Controllership teams and the teams at the GBS centers across EMEA India. Your role will involve ensuring that US, EMEA India, and Corporate Reporting Deadlines are met. Specifically, you will coordinate and assist with the following results for all EMEA India entities: Monthly Trial Balance submissions by the 4th working day each month Reviewing Intercompany reports for variances Submitting monthly reports including Month-End packages, FS Analysis packages, Royalty Analysis packages, and Sales reconciliations Additional Responsibilities Of Sr Officer, Regional Accounting Analyst Reviewing the automated Transfer profit (TP) schedule for elimination purposes Recording intercompany transactions for selected US entities and revaluing US loans Reviewing monthly Financial Statement commentary and contacting finance managers with further queries Ensuring timely completion of Balance sheet reconciliations Reviewing balance sheet account reconciliations in accordance with policy Handling ad hoc analysis and queries Responding promptly to regional and corporate requests for information Assisting with Financial Statement reviews under US GAAP and Statutory requirements Reviewing Financial Statement supplementary submissions Reviewing annual and quarterly Statutory to GAAP reconciliations Collaborating with external (PwC) and internal auditors in the EMEA region Supporting BEPS and CbC reporting in the region Assisting with Lease Accounting for EMEA India Supporting Sub Regional Controllers with project work and transformation issues Providing backup to Regional and Corporate accounting teams Assisting local Finance Managers with monthly and quarterly closes Addressing controllership regulatory matters including importer-related issues, trade compliance, VAT, ECO-related issues, and government auditor findings Taking leadership and responsibility in tasks and projects as requested by the Manager All entities must align with all Accounting, Compliance, Treasury, and Tax policies and procedures, resulting in: Reports on financial matters that meet US GAAP and local statutory reporting requirements Reconciled and reviewed intercompany accounts, with assistance in resolving queries Maintenance and review of all submissions on the Controller’s portal Acting as a corporate policy champion What’s Special About The Team Our team interacts with all levels throughout the EMEA India Controllership group, EMEA India Regional Finance, Internal Audit, and the Los Angeles-based Corporate Finance, Tax, and Treasury departments. This high level of interaction develops a collaborative environment and ensures magnificent execution of responsibilities. Skills And Background Required To Be Successful To perform the duties and responsibilities of this position successfully, you should have: Skills/Education/Experience Preferably demonstrated ability of 3 years in Finance/Accounting (General Ledger) within an International/Multi-national company, with a US parent being advantageous Comprehensive knowledge of US GAAP or IFRS Higher education in economics, finance, or accounting Strong communication skills and a great teammate mentality Experience with ERP systems (preferably Oracle) Experience with consolidation systems (preferably OneStream) is advantageous Advanced Microsoft Office skills, particularly in Excel Ability to communicate professionally with upper management, other departmental teams, and finance professionals at all levels, both internally and externally Education Higher education in economics, finance, or accounting Qualifications Please review EMEA&I Description box Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview THE ROLE: Provide dedicated support and coaching to Herbalife Nutrition Distributors so that they can conduct their businesses in a correct, ethical, and fair manner. Provide a world class customer service experience and develop strong partnerships with Herbalife Nutrition Distributors and Business Partners with emphasis on providing subject matter expertise (SME) and support on the Rules of Conduct, Business Marketing Plan, local regulatory requirements, policies, and procedures. How You Would Contribute Responsible for case management by performing core investigative tasks, includes but not limited to: Obtaining, evaluating and analyzing evidence, take statements, and draft comprehensive reports that summarize the investigation/research efforts. Analyze data to detect irregularities in Distributor Business Practices, such as volume, order and or receipting trends. Conduct in-depth investigations of suspicious activity, such as Marketing Plan Manipulation efforts. Evaluate business practices to identify risk areas for Rules of Conduct and regulatory violations. Document all investigative activities by using applicable databases and internal systems. Synthesize current business intelligence or trend data to support recommendations for action. Prepare recommendation for investigation findings based on factual evidence. Prepare evidence for presentation with Management and Legal. Perform proactive research in order to minimize potential violations related to Distributor business activities includes but not limited to: Internet research and/or any media, Identify or monitor current and potential issues, using business intelligence tools purchasing products from suspicious channels and/or work with external agencies. Should be visiting Nutrition Clubs and conduct trainings to distributors at different locations. Use critical thinking skills to spot relevant issues; identify, analyze, and weigh relevant evidence in order to draw sound conclusions in complex matters. Understand due process principles, ability to prioritize, and align with the defined processes and meet SLAs. Interact and communicate professionally with various departments, Distributors and customers in written, email or in person interactions. Uplift and protect Herbalife’s reputation through partnerships with Distributors so that their messages are consistent with the company’s. What’s Special About The Team The Team thrives in a dynamic and collaborative environment, where open communication and knowledge sharing are valued. They actively engage with various departments and stakeholders, fostering a culture of collaboration and mutual respect. With a strong emphasis on continuous learning, the team maintains a proactive approach to staying updated on regulatory changes. Their commitment to integrity and accountability creates a positive work atmosphere, promoting growth, collaboration, and success in managing compliance within the organization. Skills SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL: A positive, outgoing personality (especially attitude, enthusiasm, and flexibility) with the ability to Work effectively, as a team, with co – workers as well as all levels of management Must be self – motivated and highly attentive to detail and follow up. Excellent verbal and written communication skills in both English as well as local Language. Knowledge in other Dialects would be a plus. Good Administrative skills Excellent Analytical skills Excellent Interpersonal skills Hands on computer skills (Knowledge of MS Office is a plus) The ability to work flexible hours. The ability to work under Deadline pressure while maintaining a positive, Professional attitude in a very fast – paced environment. Experience 2-3 years relevant working experience, and ideally within Distributor Service. Education University Graduate Preferred Qualifications University Graduate Qualifications Please review EMEA&I Description box Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview Position summary statement: The Supervisor Contact Center position supports Herbalife’s Vision, Mission and Values through excellent and professional customer service by assisting frontline officers and Associates with all business inquiries. The position is responsible for accepting inbound calls from agents and Associates. Associate Services supervisor contact center is also responsible for making outbound calls to assist with the completion of incoming calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated calls and takes full ownership of inquiries through troubleshooting, researching, decision-making and follow-up. Supports department projects related to process improvements, staff development and work efficiencies.Supports the Herbalife philosophy by promoting new products, sales tools and marketing campaigns. Possesses excellent knowledge of Herbalife marketing plan, product information and Sales and Communication information. Organizational relationships Interacts with all levels throughout the organization, including Associates, Customers, and vendors. Detailed Responsibilities/duties Adhere strictly to all expectations as stated in the Employee Handbook and Departmental Guidelines for Associate Services. Be familiar with Associate/Preferred Customers' goals and business needs. Proactively identify issues and be comfortable in taking reasonable risks outside the confines of the current job. Seek opportunities to help others and be proactive rather than reactive. Coordinate work assignments collaboratively and accept alterations to meet the organization's needs. Demonstrate empathy and understanding when following through on Associate inquiries. Pay attention to details and gather all relevant information to ensure accurate responses and effective follow-up. Show dedication to the Associate by confirming agreement on the resolution that is best for the customer. Actively listen to callers' questions and digest the information before responding. Use both open-ended and close-ended questions to gain further understanding of the issue at hand. Respond confidently to reassure the caller that the information provided is accurate. Demonstrate a detailed approach when analyzing problems to find the best solution or answer. Display competence in every situation and effectively apply knowledge and skills. Successfully navigate through various applications, reference materials, and use internal resources effectively. Understand how the issues impact the business and make sound decisions using blocking issue methods to find appropriate solutions. Adhere to the Career manual policies and guide Associates to make sound business decisions. Embrace and accurately promote company events, promotions, and product campaigns. Identify and seize negative situations, take appropriate actions to resolve them, and promote positive outcomes. Respond to agent and Associate needs by being available on the Helpdesk Abilities to answer incoming questions supporting First Call Resolutions for Associates and agents. Provide quick answers to general Helpdesk Abilities inquiries and direct agents to specific links or Associate websites to find the answers. Meet Quality/ATT/Hold targets for all calls handled and ensure high quality of service to associates and preferred customers. Minimum Qualifications Skills/Education/Experience: 5 – 7 years of customer service skills, including a minimum of 2 years in a team handling role Strong customer quality and results orientation skills Excellent verbal, written, and comprehensive skills Ability to adapt and learn new systems/technologies Ability to function as an individual and a team member Proficiency in MS Office Suite (Excel, Word, and Outlook) Ability to type 40 wpm Ability to coordinate workload for effective implementation Ability to interact effectively at all levels with sensitivity to cultural diversity, adapt as the external environment and organization evolves Work closely with the team, motivating and mentoring them Manage day-to-day line activities, prioritize, and make risk/impact assessments within existing processes and procedures towards achieving SLAs Ensure training and development plans are maintained for all team members. Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview Position summary statement Join Herbalife International as an Assistant Manager, Quality & Food Safety and play a vital role in ensuring our products meet the highest quality standards. This outstanding opportunity offers the chance to work with a world-class team dedicated to excellence in manufacturing, storage, and transportation of raw and packing materials. You will be instrumental in maintaining our strict global procedures, ensuring flawless compliance with Herbalife's Quality or equivalent experience and Food Safety requirements throughout the value stream. As an Assistant Manager, you will coordinate various Quality Assurance (QA) activities on-site, ensuring our products are safe and of outstanding quality. Your role will involve managing Food Safety Management Systems (FSMS), conducting audits, and training teams to achieve our ambitious quality goals. Responsibilities Ensure compliance with regulatory requirements in all stages of product development and manufacturing. Coordinate the implementation of Global Policy Requirements into Herbalife India SOPs and actual practices. Assure that all QA documents meet established Global, India corporate, and regulatory standards, ensuring they are efficient and effective systems for both their use and Quality Assurance. Perform regular reviews and assessments of processes, procedures, and systems to ensure ongoing compliance. Supervise and track quality metrics to identify any deviations and work on corrective actions. Conduct gap analysis for Global policies, India level documents, and regulatory requirements applicable to CMs, and develop action plans to close gaps and mitigate risks. Compile all materials required for regulatory submissions, license renewal, and registrations, staying current with regulatory procedures and changes in quality systems. Regularly interact with collaborators, customers, partners, and team members to meet ISO/FSSC 22000, HACCP, and FSSAI requirements at the manufacturing facility. Maintain up-to-date documentation related to quality and food safety compliance activities, including audit reports, corrective actions, and regulatory submissions. Prepare and submit compliance reports to senior management as needed. Education Graduation or Post Graduation in Food Technology, Food Science, Pharma, or other allied streams. Skills FSSAI Certification HACCP Certification ISO 22000 or FSSC 22000 Certification GMP Training Experienced or trained in Food Safety Management system implementation. Proficient in Microsoft Office (Word, PowerPoint, Excel). Excellent interpersonal skills, both written and verbal. Experience Minimum 10 years of experience in the relevant field. Industry Type – Nutraceutical, Pharma, Food, Ayurveda. Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview Position Summary Statement: The Service Desk Analyst II at Herbalife International plays a meaningful role, offering top-tier technical advice and mentorship to IT users. This opportunity stands out as it merges customer service excellence with technical expertise, striving for flawless incident resolution and outstanding timeliness. Detailed Responsibilities/Duties Level II Provides world-class service desk support to all Herbalife Nutrition employees. Offers 1st and 2nd level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Monitors tickets assigned to the queue, processing them first-in first-out based on priority, and redirects issues to the accurate resource. Applies business/technical support concepts to perform Tier 1 and 2 technical support, advancing issues that require upper 2nd or 3rd level support. Applies and maintains the service management tracking software. Manages follow-ups and hand-offs on behalf of the user to ensure a seamless experience. Provides comprehensive technical support, including deploying, configuring, and troubleshooting desktop PCs, laptops, peripherals, mobile devices, and software. Installs, modifies, and repairs computer hardware and software. Skills Required Outstanding communication skills. Strong documentation skills for efficiently managing blocking issues. Proven problem-solving and troubleshooting abilities. Solid understanding of IT concepts and practices with extensive knowledge of personal computers. Familiarity with remote tools and a Windows-based enterprise environment. Solid understanding of ITIL and Service Management principles. Qualification And Experience Required Minimum of 3 years' experience in Service / Help desk or a related field. Bachelor's or equivalent experience in Information Technology or a related field preferred. An equivalent combination of experience may be considered in lieu of education. Principles & Related Proficiencies Ethical: Complies strictly with policies and procedures, upholding our values with integrity, honesty, and respect. Leader: Meets challenges head-on to uphold quality standards and efficiency goals, setting an example of trust, transparency, and open communication. Collaborative: Works cooperatively, freely shares information, and celebrates individual and team achievements. Demonstrates strong teamwork skills. Looks Beyond Oneself: Demonstrates humility, values a diverse group of backgrounds and ideas, and builds positive relationships with teammates and distributors. Drives Innovation: Proposes creative solutions, respects others' ideas, and drives them forward to implementation. Delivers Change: Adapts to different working environments and responds positively to new duties and assignments, inspiring change forward. Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview The position should have strong packaging category exposure . He/She will support, align, and partner with multiple teams (Operations, Packaging Engineering, Finance, Planning) to develop and execute category sourcing strategies, deliver savings/value to the organization. Key Job Responsibilities Sourcing Management Drive commercial relationships with suppliers, with a principal objective of achieving optimal cost and performance. Develop and execute procurement strategies to achieve long term savings. Supplier Selection based on pricing, quality, reliability, and ethical standards. Cope up with any changein forecasts based on changingmarket conditions and emerging trends. Managing procurement activities front lead for RFQ, supplier Due diligence, supplier selection, negotiations, contract management. Periodic reviewed of material prices as per supply agreement terms and timely revision of prices and communication to operations team on change effective date. Margin Optimization throughOpen book Cost Negotiation. Negotiationof commercial agreements with suppliers. Emphasizingproduct quality and regulatory standards. Supplier Relationship Management: Build and maintain strong relationships with suppliers to foster collaboration, resolve issues, and ensure a reliable supply chain. Site visit of existing potential suppliers. Agreement and Contractmanagement Vendor Performance Evaluation. Quarterly review of vendor performance and publish dashboard. Lead supplier performance management; including improving sustainability & social responsibility. Analyzing vendor related facts like cost vs quality, long term stability, and ability to deliver/service on time. Plan regular meetings with supplier to share the performance report and follow-up of improvement plan. New vendor development Identify potential supplier and benchmark with global supplier. Attending related exhibition / seminars to develop new vendor base. Supplier assessment based on cost, quality, reliability, due diligence, and logistics terms. Cross-Functional Collaboration Coordinate and collaborate with global/local teams to deploy and manage the implementation of defined strategies. Collaborate with cross functional team global/local on artwork change and follow-up on approvals. Coordinate and manage end to end communication with supplier and with cross functional team for trials at sites till implementation of commercial supplies. Expertise We Are Looking Master in Packaging category Rigid, flexible and paper. Projects implemented in packaging for Sustainability under plastic and paper or value engineering. Should know about packaging regulation, plastic waste management and requirement of central pollution control board registration in packaging supply. Understanding on recycling and EPR credit. To succeed in this role, we will need you to have: Preference for candidates with a further degree and Post graduation in packaging or MBA At least 5 years of relevant experience. An excellent track record of delivering “best in class results”. Successful experience of leading cross functional teams that focus on the lowest total cost of ownership as a key target. Experience in companies (ideally FMCG or Pharmaceuticals) Excellent communication and influencing skills. The ability to thrive with ambiguity, change and minimum processes and systems. Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview THE ROLE: The Chemist will perform standard chemical and physical analysis of inner and outer nutritional products in the quality control lab using wet chemistry techniques and instrumental analyses. How You Would Contribute Perform laboratory testing including qualitative and quantitative chemical and physical analysis of raw materials, finished products, and stability samples. Prepare standards and reagents; calibrate and operate sophisticated laboratory instrumentation such as HPLC, FTIR, UV-Visible spectrophotometer. Review product certificates of analysis for accuracy and conformance, maintaining Certificates of Analysis (C of A) files. Perform routine calibration and performance verification of lab equipment and instrumentation. Provide input on Standard Operating Procedures (SOPs), Test Methods, and laboratory documents. Participate in investigations, address Out of Specifications (OOS), resolve deviations, and implement CAPA with general supervision. Adhering strictly to current Good Manufacturing Practices (cGMP) and Good Documentation Practices (GDP), detailing data in lab notebooks and following cGMP guidelines. Interpret test results, comparing with determined standards and limits, and analyze records for trend verification under supervision. Maintain a safe, clean, and efficient laboratory environment. Supervisory Responsibilities None Ability to adapt as the external environment and organization evolve. Skills And Background Required To Be Successful Ability to complete testing according to established methods. Demonstrates basic proficiency in lab instrumentation and multiple test methods. Ability to solve problems and carry out responsibilities under supervision. Ability to coordinate workload for effective implementation. Strong customer and results orientation. Ability to interact effectively at all levels with sensitivity to diversity. Ability to function as team member. Education Bachelor/Master of Science in Chemistry, Biochemistry, or related scientific fields, or equivalent experience. Knowledge of LC/MS and GC/MS. Previous cGMP regulation and compliance knowledge. Nutraceutical or pharmaceutical laboratory work experience. Knowledge in ISO17025 Lab Management. Join us in this outstanding opportunity to contribute to world-class research and help craft the future of nutritional science! Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview Position summary statement: Manager Events Operations & Production to cater to national, international, and regional events with operational and execution delivery. The individual will require a deep understanding of the industry and vendors to provide driven and innovation-based event solutions. Collaborate with department leads, team members, and peers to improve event solutions and ensure customer happiness. Collaborate with GSS team on event strategy, planning, budgeting, and presenting event projects. The position will plan and complete (but not limited to) event set-up, logistics, on- and off-ground operations & production support for all events. High impact of this position is to help with pre-event closures, prioritizing, budgeting. Exposure in managing high-end ATL & BTL activities to support various lean-format events and activations for Herbalife customers and distributors. Keen ability to adhere to timelines and track all operational data to build event reports for pre-event planning and post-event closures. To ensure the related team adheres to delivery timelines and has a logical approach to problem-solving and crisis management during events. Have to have in-depth knowledge of production requirements, safety measures, and workflow management to work with international standards and protocols. Knowledge of required permissions and licenses to run the event effectively. To have in-depth knowledge of all key event solutions and technical aspects to run both physical and virtual events where important. Detailed Responsibilities/duties Overall management of event production and operations. To work with budgets, timelines, and data for effective event solutions. To ensure all meetings, vendor management, and coordination with related spaces are managed. Shall be responsible to manage budgets per event and ensure all requirements are gauged prior to the budgeting process being undertaken. Should have good contacts and relationships with various large-scale venues. Ability to turn around things in case of crises or changes. Risk management and risk mitigation ability during the time of event contingency. To conduct site inspections and provide comprehensive solutions and prioritization for the sourcing team well within the sourcing timelines. To work with global security and safety teams for event-related safety and crowd management solutions and executions. Required Qualifications Experience with event plotting, layouts, and technical aspects at a high level – preferred knowledge or background with event engineering. Understanding the business applications where vital with registration systems, solutions for entries, data management for attendees. 10+ years of Event operations and execution experience Extensive work experience in the production and operations space for events. Proven track record and eagerness to ensure completion of work on-ground. Candidate must be willing to travel frequently to support events and conduct venue recce. Skills Should have proven track record and experience in managing and delivering small, large, and multiple events through the internal team and vendors. In-depth knowledge of the event market, solutions, safety, and production requirements is required. Experience Minimum 10+ years in similar operational and tech management services from an event agency preferred. Education Graduation Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview COMPANY OVERVIEW: Herbalife is a global nutrition company that has been changing people’s lives with great products and an opportunity to earn a part-time or full-time income since 1980. Our nutrition, weight-management, energy and fitness, and personal care products are available exclusively through dedicated Herbalife Independent Distributors in more than 95 countries. We support the Herbalife Family Foundation (HFF), and its Casa Herbalife programs to help bring good nutrition to children in need. We also sponsor more than 200 extraordinary athletes, teams, and events around the globe, including Cristiano Ronaldo, the LA Galaxy and champions, Virat Kohli, MC Mary Kom and many more. Position Summary Statement The Sr. Video Editor will report to the Creative Manager in this role, the individual will collaborate closely with the marketing team and the Jr. Video editors to create video assets that support various high impact marketing initiatives, campaigns, and training efforts . Responsibilities for the Video Editor/Motion Graphic Designer include the guidance for the jr. editor, execution of marketing and training videos using a blend of live-action footage, stock footage, and graphics. The primary objective is to deliver fully realized videos in accordance with the brief provided by team members. In addition to video content, the role may involve the creation of animated graphics and/or animated gifs. This position also encompasses the development of required graphics using Photoshop and Illustrator for incorporation into the videos. This individual will be expected deliver video content with a high quality standard. The Sr. Video Editor will be responsible for execution of marketing and training videos using a combination of recorded footage and create motion graphics to deliver a finished project. Detailed Responsibilities/Duties Participate in video post-production processes for high impact assigned projects from clients’ brief through final delivery of projects of varying lengths, formats and purposes. Work closely with the Creative Manager, Content and Design team leads and partners to establish creative direction and confirm ability to complete video deliverables. Have the ability to read storyboards and shot lists in order to deliver accurate audiovisual assets. Complete full pre- production and post-production services for assigned projects including shoots, video editing, motion graphics, file rendering, etc. Oversee delivery and successful playback or broadcast of final projects. Approve jr editor projects and provide feedback if required. Deliver all projects on time and within budget. Understand and technically adhere to the quality standards and procedures established by Herbalife’s style guides and technical specs. Advise Creative Manager of project workload, following up to ensure deadlines are met and to help ensure proper resource efficiency. Review and check graphic elements for accuracy and proper positioning for video usage. Responsible for major or minor copy edits to graphics, layout and image changes to existing art files. Colour correction, retouching and manipulation digital imagery. Build, maintain and release digital files for online usage. Assist in the creation of graphic assets as needed in coordination with the graphic designers. This includes sketches, comps, layouts. Identify potential obstacles in projects and propose solutions that satisfy all customers. Monitor cultural trends to ensure videos produced are relevant and appropriate. Supervisory Responsibilities No team reporting to this position, but experience leading Video post-production teams, providing technical feedback and taking high impact strategical decisions regarding video editing projects. Skills REQUIRED QUALIFICATIONS: Proficient in non-linear editing and 2D motion graphics, Adobe Premiere, Final Cut Pro, Adobe After Effects and related software. Understanding of multiple digital media formats, codecs, frame rates, compression, and video standards. Expert knowledge in Adobe Premiere Pro, After Effects. Knowledge of sound editing is a must. Must demonstrate an understanding of storytelling and design. Knowledge of all the processes involved in an audiovisual project. Experience with following style guides and branding. Media file management and organization to maintain asset library. Ability to solve practical problems and carry out responsibilities under general supervision. Very good at conceptualizing ideas and communicating effectively to team members. Strong organizational abilities, including proper time management. Independent follow-up ability, attention to detail, monitoring and controlling. Ability to work under pressure and driving projects independently. Presentation creation and communication skills to present to senior executives. Languages Advanced English. 8+ years of general post production experience Experience 7+ years’ experience as a motion graphics animator. 7+ years’ experience in media creation for marketing, advertising, or PR Experience working for Video production companies, AD Agencies or Social media Agencies. Education Bachelor’s degree in film and video production, media arts, communication or equivalent experience. Proficiency in 3D motion graphics. Preferred Qualifications Familiarity with wide range of production cameras and equipment. Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview POSITION SUMMARY Lead the development and implementation of Corporate Sales events, Promotions and Distributor qualifications that support global corporate strategies in the local marketplace. Develop and manage ongoing relationships with Distributor leadership in order to leverage support for corporate initiatives as well as to ensure that the company is in tune with their needs in growing the business. Work with management to prepare budgets and post analysis for events, promotions and qualifications and ensure they meet policy requirements. The Supervisor will use BI and other reports and local business knowledge to ensure that they support the growth strategy in region, before submitting to management for review and approval. Responsibilities Work in conjunction with key local leaders and management to create and implement an integrated strategy to support our Distributors business needs. Establish a clear Distributor and consumer communication plan and overseeing implementation. Recommend potential Distributor promotions and ensuring that they fit within the global strategy by delivering Distributor excitement and momentum. Interact with Distributors to identify future growth potential in order to understand the needs of the markets and daily methods of operation. Manage event and promotions budgets effectively. Build strong, positive relationships with your support teams in the relevant functions. Monitor team performance, identify, and resolve issues. Set goals and standards for the department teams. Requirements 5-6 years working experience in Sales, Brand Communication and Strategy Supervisory position (in a multinational environment); Comprehensive knowledge of organizing, budgeting large scale corporate events (up to 2,000 people); Able to demonstrate an ability to develop strong relationships with others in order to meet objectives. Self-Motivated and ability to motivate a team. Speaks Good English and Kannada is must Excellent communication and good interpersonal skills Experience in any Business software like Sage, Oracle, SAP etc. Event planning, activation, and post event activities. Business Knowledge on Social Media Knowledge on Microsoft Office Qualifications Please review EMEA&I Description box Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview Supervisor – Events Location: Bangalore (work from office, and travel for events) Experience: 5 to 7 years of relevant experience Keywords: #EventManagement #EventPlanning #EventCoordinator #PromotionalEvents #ConferenceManagement #ExhibitionPlanning #IncentivePrograms #VendorManagement #DigitalExperience #ProjectManagement #BudgetManagement #StakeholderEngagement #EventJobs #CareerOpportunity Position Summary: As a Supervisor – Events & Promotion , you will be responsible for delivering a range of events and promotional services , including conferences, exhibitions, and incentives . Your role will involve coordinating event logistics , managing content and assets , and ensuring digital and tech relevance to enhance participant experience. You will also liaise with vendors and cross-functional teams such as associate services, supply chain, marketing, sales, and communications. Key Responsibilities Plan and manage event planning, scheduling, and delivery processes. Conceptualize and create innovative experiences for event participants. Coordinate with internal and external stakeholders to ensure effective communication and execution. Oversee event execution, including backstage and console management. Collaborate with cross-functional teams for event branding, collateral development, and material movement. Develop concepts, calendars, timelines, budgets, logistics, vendor management, F&B, travel, and other related processes. Coordinate event schedules, communications, digital experiences, logistics, onsite setup, hotel accommodations, and staffing. Manage speaker and executive movements, including fees and commercial coordination. Support PR applications, budget tracking, post-event commercial closures, and efficiency tracking. Project manage in coordination with internal teams such as event operations, training & education, communication, and recognition. Required Qualifications Education: Graduate in a relevant field. Experience: 5-7 years of relevant event experience. Skills: Excellent communication skills Ability to manage multiple projects simultaneously Proficiency in Microsoft Office, especially Excel Familiarity with event processes and documentation Creative and innovative mindset Strong written and verbal communication skills in English Effective interpersonal and networking skills Willingness to travel domestically and internationally Positive, proactive, eager to learn, flexible, and a team player Ability to multitask in a time-pressured environment Agency experience is preferred Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview The role: Join Herbalife International as an Ethics and Compliance Manager in India. How You Would Contribute Develop and implement global, regional, and country-specific policies and programs in collaboration with the RECD. Act as a proactive advisor on key compliance risks, providing training and communication to ensure compliance with Herbalife’s policies and procedures. Conduct comprehensive risk assessments to identify and mitigate compliance risks. Apply data analytics for monitoring and ensuring compliance with standards. Review and manage compliance policies, ensuring they are up-to-date and effectively implemented. Deliver training and communication programs to promote a culture of ethics and compliance. Collaborate with other departments to align and coordinate compliance activities. Evaluate and address ethics and compliance issues, assisting in special compliance projects. Detect and deter violations of laws, regulations, and company policies. What’s Special About The Team The ECO Office is a distributed team, providing exposure to diverse regions and geographies. Outstanding learning opportunities that develop professional growth and development. Opportunities to collaborate with leaders across various functions, improving your skills and expertise. An encouraging team environment that values excellence and innovation. Supervisory Responsibilities This is an individual contributor role with no direct supervisory responsibilities. Skills Skills and background required to be successful: Outstanding standards of ethics and integrity. Strong knowledge of auditing and data analytics tools, ideally from a background in Big 4 firms. In-depth understanding of the Anti-Corruption legal and enforcement environment. Proficiency in verbal and written English. Excellent presentation, networking, and influencing skills. Proven collaboration skills, with the ability to work effectively with all levels of staff. Confidence in facing challenges, with the maturity to lead conflicts and resilience under pressure. Demonstrates proactive and self-motivated attributes, dedicated to nurturing an ethical culture. Experience Proven experience of 8+ years with at least 3+ years in compliance. Legal or finance background preferred. Experience in the Healthcare or Direct Selling Industry is helpful. Education Bachelor’s Degree or equivalent experience. Advanced education or equivalent experience is preferred. Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview Position summary statement: The Supervisor Contact Center position supports Herbalife’s Vision, Mission and Values through excellent and professional customer service by assisting frontline officers and Associates with all business inquiries. The position is responsible for accepting inbound calls from agents and Associates. Associate Services supervisor contact center is also responsible for making outbound calls to assist with the completion of incoming calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated calls and takes full ownership of inquiries through troubleshooting, researching, decision-making and follow-up. Supports department projects related to process improvements, staff development and work efficiencies.Supports the Herbalife philosophy by promoting new products, sales tools and marketing campaigns. Possesses excellent knowledge of Herbalife marketing plan, product information and Sales and Communication information. Organizational relationships Interacts with all levels throughout the organization, including Associates, Customers, and vendors. Detailed Responsibilities/duties Adhere strictly to all expectations as stated in the Employee Handbook and Departmental Guidelines for Associate Services. Be familiar with Associate/Preferred Customers' goals and business needs. Proactively identify issues and be comfortable in taking reasonable risks outside the confines of the current job. Seek opportunities to help others and be proactive rather than reactive. Coordinate work assignments collaboratively and accept alterations to meet the organization's needs. Demonstrate empathy and understanding when following through on Associate inquiries. Pay attention to details and gather all relevant information to ensure accurate responses and effective follow-up. Show dedication to the Associate by confirming agreement on the resolution that is best for the customer. Actively listen to callers' questions and digest the information before responding. Use both open-ended and close-ended questions to gain further understanding of the issue at hand. Respond confidently to reassure the caller that the information provided is accurate. Demonstrate a detailed approach when analyzing problems to find the best solution or answer. Display competence in every situation and effectively apply knowledge and skills. Successfully navigate through various applications, reference materials, and use internal resources effectively. Understand how the issues impact the business and make sound decisions using blocking issue methods to find appropriate solutions. Adhere to the Career manual policies and guide Associates to make sound business decisions. Embrace and accurately promote company events, promotions, and product campaigns. Identify and seize negative situations, take appropriate actions to resolve them, and promote positive outcomes. Respond to agent and Associate needs by being available on the Helpdesk Abilities to answer incoming questions supporting First Call Resolutions for Associates and agents. Provide quick answers to general Helpdesk Abilities inquiries and direct agents to specific links or Associate websites to find the answers. Meet Quality/ATT/Hold targets for all calls handled and ensure high quality of service to associates and preferred customers. Minimum Qualifications Skills/Education/Experience: 5 – 7 years of customer service skills, including a minimum of 2 years in a team handling role Strong customer quality and results orientation skills Excellent verbal, written, and comprehensive skills Ability to adapt and learn new systems/technologies Ability to function as an individual and a team member Proficiency in MS Office Suite (Excel, Word, and Outlook) Ability to type 40 wpm Ability to coordinate workload for effective implementation Ability to interact effectively at all levels with sensitivity to cultural diversity, adapt as the external environment and organization evolves Work closely with the team, motivating and mentoring them Manage day-to-day line activities, prioritize, and make risk/impact assessments within existing processes and procedures towards achieving SLAs Ensure training and development plans are maintained for all team members. Qualifications Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

Overview Join a top-tier team at Herbalife International as a Sr. Analyst in Internal Controls & SOX. Job Description As a Sr. Analyst specializing in Internal Controls & SOX, you will play a pivotal role in ensuring our company's financial integrity. Your responsibilities include: Performing Internal Financial Controls (IFC) testing and preparing monthly dashboards Preparing IFC testing calendars and completing testing under the mentorship of the Sr. Manager – Internal Controls & SOX Planning and conducting remediation testing of control deficiencies and observations Developing Standard Operating Procedures (SOPs) and Desktop Procedures, including process flowcharts Collaborating actively with process leads to acquire test evidence, clarifications, and ensuring completion of testing within set timelines Working closely with relevant parties to determine root causes and action plans for identified deficiencies/observations Conducting process and policy reviews as needed Assisting the Sr. Manager - Internal Controls & SOX with process/control walkthroughs and any SOX-related assignments Performing system access reviews as required Education CA/CIA qualification is required. Roles & Responsibilities Collaborate with user functions to gather test evidence and perform testing Prepare and share IFC Control dashboards with the Sr. Manager Conduct remediation testing and ensure timely tracking and closure of issues Skills To excel in this role, you should possess the following skills: Proven experience in IFC/SOX compliances Proficiency in Microsoft Office tools and Visio Experience in an ERP environment, with Oracle exposure being an added advantage Strong command of both spoken and written English Upbeat, initiative-taking, and hardworking Excellent standout colleague with effective communication skills Ability to solve practical problems and work under general supervision Outstanding organizational skills for effective workload execution Experience Minimum of 3 years of relevant experience is required. Join us at Herbalife International, where we foster a collaborative and inclusive culture, and where your contributions will drive our success. Together, we can achieve flawless results and set new standards of excellence! Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less