298 Customercentric Approach Jobs - Page 8

You will be responsible for managing motor insurance claims intimation, follow-ups, and coordination with insurers, dealers, and customers to ensure timely closure of cases. Your key responsibilities will include: - Efficiently managing the end-to-end motor insurance claims intimation process. - Conducting regular follow-ups with insurers, dealers, and customers for smooth claim settlement. - Handling inbound and outbound customer calls related to claims and providing timely updates. - Coordinating with internal teams to resolve discrepancies and escalate issues when necessary. - Maintaining proper documentation and records of claims as per company standards. - Ensuring compliance with regul...

Role Overview: You will be responsible for supporting a team of associates to provide high-level technical and customer support to clients and internal teams. Your main focus will be on troubleshooting queries, resolving complex problems, and building strong relationships to ensure client satisfaction and enhance their experience. Key Responsibilities: - Interact with various departments such as PSO, CSM, Product, and SRE to align support strategies with overall company objectives. - Provide guidance, mentorship, and leadership to junior support team members to foster a culture of continuous learning and growth. - Participate in process improvement initiatives, suggest innovative solutions, ...

Role Overview: As a Business Development Associate (BDA) at our company, your primary responsibility will be reaching out to prospects and guiding them through the existing tech-landscape. With a customer-centric approach, you will qualify their career goals and identify how Scaler can help them. It will be your duty to follow up with existing prospects to ensure that we are able to open up new realms of possibilities through the power of Scaler! Key Responsibilities: - Reach out to prospects and guide them through the existing tech-landscape. - Qualify prospects" career goals and identify how Scaler can help them. - Follow up with existing prospects to open up new realms of possibilities. Q...

As a Sales Executive based in Amravati, your role will involve identifying and reaching out to potential customers, nurturing client relationships, and generating sales leads. You will be tasked with developing and delivering sales presentations, negotiating agreements, and meeting sales targets. Additionally, managing the sales pipeline, offering after-sales support, and contributing to sales strategy development will be part of your responsibilities. Key Responsibilities: - Identify and contact potential customers - Build and maintain client relationships - Generate sales leads - Create and deliver sales presentations - Negotiate sales agreements - Achieve sales targets - Manage the sales ...

As a Business Development Manager in our company, your role will involve driving the achievement of sales targets through Bancassurance channel partners, supporting customer acquisition, and ensuring high conversion rates for policies. You will also be responsible for implementing strategies to improve customer retention. Key Responsibilities: - Drive the achievement of sales targets through Bancassurance channel partners. - Support customer acquisition and ensure high conversion rates for policies. - Implement strategies to improve customer retention. Partner Engagement: - Build and nurture strong relationships with branch staff and key channel stakeholders. - Manage expectations and align ...

As a Lead Professional Services, you will be responsible for guiding clients through the successful implementation and adoption of the platform. Your role will involve a combination of technical expertise, project management skills, and a strong customer-centric approach. You will work closely with clients to understand their business needs, configure and customize the software to meet those needs, and ensure a smooth transition to the platform. **Role Overview:** - Lead a team of implementation consultants and project managers to ensure projects are delivered with high quality, on time, and within budget. - Manage and mentor a team of professional services personnel to ensure projects are d...

Role Overview: As an Inside Sales Executive at Simplilearn, your primary responsibility will be to upsell and cross-sell products and services to customers. Your role will involve handling inbound and outbound calls in a voice process, maintaining and enhancing customer relationships, and achieving or surpassing monthly sales targets. Key Responsibilities: - Handle inbound and outbound calls to engage with customers effectively. - Conduct upselling and cross-selling activities to increase sales opportunities. - Communicate with customers to build and strengthen relationships through follow-ups. - Achieve or exceed monthly sales targets and KPIs related to sales conversion. Qualifications Req...

As an Operations Manager for Leadec in the North Region, your role will involve overseeing operations and client management across various client sites. You will need to demonstrate strong leadership, technical expertise, and a customer-centric approach to ensure seamless service delivery and operational efficiency. **Key Responsibilities:** - Oversee general plant maintenance activities across multiple client sites. - Manage maintenance operations in production plants or service organizations. - Conduct root cause analysis (Why-Why) for technical issues and drive resolution. - Implement and monitor TPM practices including KPI visualization, Machine 5S, and IMS documentation. - Track and imp...

Role Overview: You will be responsible for establishing and managing a global Microsoft 365 (M365) support team for Yamaha's worldwide user base. Your primary focus will be on building the team, defining processes, ensuring seamless support delivery, and aligning with global IT and business goals. Your expertise in M365/O365 services, leadership skills, and customer-centric approach will be crucial for the success of this role. Key Responsibilities: - Establish and lead a global Microsoft 365 (M365) support team. - Define processes for efficient support delivery. - Align support activities with global IT and business goals. - Ensure seamless support services for Yamaha's worldwide user base....

As a Business Development Associate, you will be responsible for reaching out to prospects and guiding them through the existing tech-landscape. With a customer-centric approach, your role will involve qualifying their career goals and identifying how Scaler can assist them in achieving their objectives. Your proactive engagement with existing prospects will be crucial in opening up new realms of possibilities through the power of Scaler! This role is open to both freshers and experienced professionals. Freshers can expect a starting salary from 7 LPA, while experienced candidates can earn between 8.40 LPA to 11.40 LPA, depending on their relevant experience and skills. In addition to the fi...

As an Insurance Manager, your primary responsibility will be to actively generate sales by prospecting for new clients through various lead generation activities such as networking, referrals, cold calling, and leveraging digital platforms. You will need to conduct thorough needs assessments to understand clients" insurance requirements and financial situations. Developing and maintaining a comprehensive understanding of all insurance products offered by the company, including their features, benefits, and limitations, is crucial for success in this role. You will be expected to recommend and sell appropriate insurance policies to meet individual and business clients" needs, ensuring they un...

As an Interior Designer at HomeLane in Madhurawada, Visakhapatnam, you will play a crucial role in bringing dreams to life by creating beautiful and functional homes. Your primary responsibility will be to lead design projects and ensure customer delight throughout the process. You will be the main point of contact for HomeLane customers, guiding them from the initial consultation phase to the final installation of their customized solutions. This will involve understanding their requirements, providing detailed designs, and overseeing the production-ready drawings. Additionally, you will be expected to manage multiple design projects simultaneously, analyze sales reports, monitor project ti...

As an Account Executive at DevRev, you will play a crucial role in nurturing larger named accounts, specifically SMB and mid-enterprise customers, who are seeking innovative ways to engage with their customers and achieve product-market fit. Your responsibilities will involve working closely with customers throughout their entire lifecycle - from initial concept to technical requirements, implementation, adoption, expansion, and ultimately driving conversion to paid status. This comprehensive sales role encompasses selling, success, and support functions. Your daily activities will include building outreach strategies for existing contacts as well as exploring new opportunities, diligently m...

You are a motivated and results-driven LV Sales Executive/Manager responsible for promoting and selling low-voltage (LV) switchgear products to clients across various industries. Your strong background in electrical products, excellent sales acumen, and customer-centric approach will be key to your success in this role. Your primary responsibilities include identifying and generating new business opportunities in the LV switchgear market, building and maintaining strong relationships with contractors, consultants, and distributors, conducting client meetings and product presentations, providing technical and commercial support to customers, monitoring market trends and competitor activities,...

You are a Process Executive - CHD with 0 to 2 years of experience who will be responsible for managing and executing daily operational tasks efficiently. Your technical expertise in MS Excel will be utilized to analyze data, generate reports, and provide insights. Additionally, you will support the team in implementing display advertising and email marketing campaigns, ensuring seamless workflow and communication among various departments. Monitoring and tracking performance metrics to meet targets, providing timely updates and feedback, maintaining accurate records, and troubleshooting operational issues are crucial aspects of your role. It is imperative to comply with company policies and ...

As an Operations Manager at our company, you will play a crucial role in transforming the operations of IKEA's Food organization to deliver the best IKEA Food offer ever. Your main responsibility will be to ensure that our business strategies are customer-centric and effectively executed, with a strong emphasis on innovation and drive to foster growth. In this role, you will collaborate with various teams within the organization, including Business Navigation, Range administration, and Transformation office, to drive and implement the overall agenda. Your leadership style should combine strategic thinking with operational prowess, focusing on structuring, prioritizing, setting challenging go...

You will be a part of the PhonePe Group, where a supportive and empowering work culture is fostered to ensure that you perform at your best every day. You will have the autonomy to own your work right from the beginning, and your enthusiasm for technology will be highly valued. If you are passionate about creating technological solutions that impact millions of users, collaborating with top minds, and executing your ideas with purpose and speed, then joining PhonePe is the right choice for you. As a Content Writer within the Customer Experience organization, you will play a crucial role in shaping exceptional customer experiences across various touchpoints. Your responsibilities will include...

At Aviatrix, we are at the forefront of transforming cloud networking. Our mission is to simplify the complexities of cloud networking through innovative and reliable technology solutions. We are looking for a Director of Software Engineering to build and lead our India software engineering team, playing a crucial role in our technical direction and development of groundbreaking solutions in cloud networking. Work Model: In-Office Preferred (3 days in office) Role and Responsibilities As the Director of Software Engineering, you will: - Lead Technically and Strategically: Serve as a technical leader, setting the strategic direction for the engineering team and ensuring alignment with our glo...

As a Demo Specialist, you will be responsible for delivering high-impact product demos and driving customer engagement in the Education & Training industry. With 2-5 years of experience, you will showcase your expertise in customizing demonstrations to meet the specific needs of schools and teachers. Your key roles and responsibilities will include delivering compelling product demos, partnering with sales teams to simplify product understanding, and elevating demo excellence through training initiatives. It will be crucial for you to capture customer insights, maintain demo scripts, and track performance to optimize strategies for better results. To excel in this role, you must possess exce...

BOSC Tech Labs Pvt Ltd is a leading provider of innovative IT solutions, specializing in delivering customized software and technology services to a diverse range of industries. We are dedicated to empowering businesses with cutting-edge technology to enhance operational efficiency and achieve sustainable growth. As a Business Development Manager at BOSC Tech Labs Pvt Ltd, your primary responsibilities will include identifying, approaching, and engaging potential clients in the media and entertainment sector, such as production houses, broadcasters, and digital media companies. You will conduct thorough market research to understand industry trends, client needs, and emerging opportunities i...

As a Product Specialist specializing in IT Software Sales, you will play a vital role in our team by promoting and selling IT software products to both existing and new clients. Your strong background in software solutions and in-depth knowledge of the IT software market will be key in achieving and exceeding sales targets. Building and maintaining strong customer relationships, driving revenue growth, and ensuring customer satisfaction will be essential aspects of your role. Your responsibilities will include identifying and pursuing new business opportunities, developing a robust sales pipeline, conducting market research, and delivering compelling sales presentations and product demonstra...

You are a highly motivated and experienced Sr. Executive - CRM who will be joining our team at the City Center Mall office in Siliguri. With 4 to 8 years of CRM experience, preferably in the real estate or retail sector, you will play a crucial role in managing customer relationships, ensuring their satisfaction, and implementing strategies to drive customer retention for the organization's growth objectives. Your responsibilities will include building and maintaining strong customer relationships, promptly addressing queries and complaints, and serving as the primary contact throughout the customer journey. You will also be tasked with implementing and monitoring CRM strategies, analyzing f...

As an Admission Manager at Dreamtime Learning Hub in Pune, located in Kalyani Nagar, you will play a crucial role in leading the admissions process, driving student enrollments, and ensuring a seamless onboarding experience for both students and parents. You will be responsible for managing the entire admission process, from handling inquiries to final enrollment, while responding to parent inquiries through various channels such as calls, emails, and in-person meetings. Additionally, you will conduct school tours and orientation sessions for prospective parents and students, develop and implement admission strategies to boost student enrollment, and maintain a detailed database of leads, in...

The Trainee - Inside Sales position is a 6-month internship opportunity located in Noida Sector 62, with the mode of working from the office. As a Trainee in the Inside Sales team, you will engage directly with B2C & B2B clients, offering solutions, fostering relationships, and enhancing customer satisfaction while contributing to the company's growth. Your responsibilities will include engaging with potential and existing B2B & B2C clients through various communication channels, responding to inquiries, meeting or exceeding sales targets, managing leads, developing product knowledge, updating client information in the CRM system, and collaborating with the marketing team to achieve sales go...

As a Sales Assistant/Sales Executive, you will play a vital role in our team by preparing quotations, purchase orders (P.O.), proforma invoices (P.I.), and final invoices tailored to meet customer requirements. Your excellent English communication skills and proficiency in MS Office (or equivalent alternatives) will ensure seamless documentation and efficient sales operations. Your key responsibilities will include generating quotations based on client needs, processing P.O.s and P.I.s accurately, managing final invoices, and maintaining well-organized sales documentation. You will communicate with clients regarding transactions, analyze feedback to enhance services, and collaborate with oth...