211 Customercentric Approach Jobs - Page 8

You are the Director of Product Management at Zinnia, a leading technology platform in the insurance industry. In this role, you will be responsible for leading a team of product managers, shaping the product vision and roadmap, and ensuring the delivery of top-notch InsurTech solutions. Your collaboration with various cross-functional teams, such as engineering, underwriting, claims, compliance, and go-to-market, will be crucial in ensuring that the products meet customer needs and business objectives. Your key responsibilities include owning and communicating the product strategy for the InsurTech platform, managing and developing a team of product managers, understanding customer requirem...

As a Dietitian-Nutrition Consultant at Meadbery, you will have the opportunity to work from our office located at Meadbery Studio, 3rd Floor, Unit -33/34/35 Sushma Infinium, Opposite Holiday INN Hotel, Zirakpur. Your work timings will be from 9:00 AM to 6:00 PM, Monday to Saturday. Your primary roles and responsibilities will include conducting personalized consultations to assess clients" dietary needs, providing tailored nutrition plans, promoting and recommending Meadbery's nutritional products and services to help clients achieve their health goals, engaging with potential customers, understanding their requirements, and suggesting suitable products, meeting monthly sales targets by foll...

As a member of the Sales team at Uhlmann India Pvt Ltd, located in Chakan, Pune, or potentially working remotely in India, your role will involve leveraging your technical expertise to drive business development and contribute to the strategic growth of the portfolio within the assigned territory. You will play a crucial part in identifying and capitalizing on new sales opportunities, expanding the customer base through strategic planning, and executing sales strategies in your designated geographic or industrial focus area. Your responsibilities will also include building strong internal and external networks, representing the company professionally in all interactions, and managing key acc...

As an International Voice Process associate, you will be responsible for handling customer interactions over the phone for clients based in the USA. Your duties will include addressing inquiries, resolving issues, providing product information, and ensuring high levels of customer satisfaction. To excel in this role, you must possess strong communication skills, effective problem-solving abilities, and a customer-centric approach. This position is based at Mindspace, Building No 7, located next to Airoli Railways Station in Airoli, Navi Mumbai. Whether you are a fresher or an experienced professional, you are welcome to apply for this full-time role that requires you to work from the office ...

The Customer Relation Executive (CRE) role involves maintaining excellent relationships with customers through addressing inquiries, resolving complaints, providing product/service information, and ensuring a seamless customer experience. Strong communication skills, patience, and a customer-centric approach are essential to uphold the company's brand and ensure customer satisfaction and loyalty. Key Responsibilities: - Acting as the primary contact for customers via phone, email, and in person. - Addressing customer inquiries related to products, services, bookings, and policies. - Recording customer interactions, transactions, and feedback accurately. - Solving product or service issues in...

As a part of NSN Studio Divine, a leading design consultancy firm with global presence, you will play a crucial role in driving business development and sales strategies. Led by industry experts Mr. Rajat Behl and Ms. Shrruti Behl, our firm is renowned for creating bespoke interiors that redefine luxury and reflect the unique personalities of our clients worldwide. If you are a dynamic, goal-oriented individual seeking a challenging yet rewarding career opportunity, we invite you to join our fast-paced and rapidly growing team. Your primary responsibility will be to build a strong foundation in business development, with a clear path for career growth within the organization. By combining sa...

You will be responsible for identifying potential rural markets and segments. Setting, tracking, and achieving sales targets will be a key aspect of your role. Additionally, you will coordinate and execute rural sales activities and events, while also managing, motivating, and monitoring the rural sales team. It will be your responsibility to ensure that resources are available for smooth sales operations. To qualify for this position, you should have a B.Tech or MBA degree. The ideal candidate will have 2-5 years of experience in sales or rural market management. Proficiency in MS Office, strong interpersonal and leadership skills, and a customer-centric approach are essential skills requir...

As a Customer Service Intern, your primary responsibility will be to assist in addressing customer inquiries through email, phone, and live chat channels. You will be expected to handle customer complaints professionally, escalating issues when necessary. Providing accurate product/service information to customers and maintaining detailed records of customer interactions will be crucial aspects of your role. Additionally, you will support in the creation of FAQs and help desk documentation to enhance customer support processes. Your role will also involve gathering customer feedback to identify areas for process improvement and collaborating with other departments to ensure prompt issue reso...

You will be joining Marut Drones, India's leading Industrial Drone Manufacturer based in Hyderabad, known for its innovative drones such as Agricopter, Hepicopter, Seed copter, and Marut ZAP. The company has received prestigious awards like the FICCI Award for Sustainable Agriculture, the Telangana State Industries Award 2022 for Best Startup, and the NASSCOM Emerging Technology Award for Drones and AI, showcasing its commitment to excellence and sustainability. As an Agri Drone Retail Finance Manager, you will be responsible for facilitating retail financing for agricultural drone customers. Your role will involve developing and implementing a national retail finance strategy, managing part...

Avantor is seeking a Sales Application Support Specialist who will be responsible for offering pre- and post-sales technical support to customers and sales associates through telephone, email, and live chat. The successful candidate will work alongside experts in various scientific fields within Life Sciences. To excel in this role, you should possess a Graduate/Postgraduate Degree in Chemistry, Biology, Microbiology, Biotechnology, or a related life science discipline. Ideally, you should have 0-2 years of experience in the Life science industry, particularly in molecular/microbiology labs. Key qualifications include excellent communication skills, a strong team-oriented mindset, customer-c...

As the Category Growth and Marketing Head at Zepto, you will play a crucial role in driving the growth and market presence of our category through strategic marketing initiatives, data-driven insights, and a customer-centric approach. Your responsibilities will include developing and implementing comprehensive growth strategies, leading innovative marketing campaigns, utilizing data analytics for decision-making, focusing on customer needs, collaborating with cross-functional teams, managing the marketing budget, and monitoring key performance indicators. Your key responsibilities will involve: 1. Strategic Growth Planning: - Developing and implementing growth strategies to drive market shar...

As an Executive Chef (Equity Partner) at our Restro cum Brewery & Bar located in Aerocity, Mohali, Punjab, you will play a pivotal role in leading the culinary operations of our establishment. This unique opportunity offers an equity partnership, allowing you to share in the success and growth of our business. We are looking for a creative and experienced individual with a passion for gourmet pub-style cuisine, beer-food pairings, and high-volume kitchen management. Your responsibilities will include menu development, kitchen operations, cost control, team leadership, and ensuring an exceptional dining experience that complements our craft beers and bar offerings. Your key responsibilities w...

As a member of the global specialist engineering company, you will have the opportunity to partner with customers to solve current challenges and prepare for future demands. Embracing innovation and aiming for positive outcomes in business and everyday life, you will contribute towards creating a better world and a lasting impact for all. In this role within the dynamic Global Marketing team of Process Automation, you will play a crucial part in developing and executing impactful marketing campaigns. This involves integrating PR, social media, SEO, marketing automation, and website content strategies. By coordinating global and regional campaigns effectively, you will ensure alignment with e...

As an interior design sales representative, your primary responsibility will be to engage with high net-worth individuals (HNIs) seeking premium interior design solutions. You will need to understand the unique requirements of each client, collaborate closely with the design team to create customized interior proposals, and ultimately drive successful project closures at competitive rates. Your key responsibilities will include identifying and meeting HNIs interested in premium interior design, gathering detailed requirements and preferences from clients, coordinating with the design team to develop personalized interior concepts, and presenting proposals effectively while addressing any cli...

The Customer Relationship Manager (CRM) Workshop at Mahindra Commercial Vehicles in Puna-Kumbharia, Surat will play a crucial role in managing the complete customer relationship cycle. Your primary responsibilities will include handling customer queries, appointment bookings, and complaints with professionalism and empathy. It will be your duty to maintain a customer database, conduct post-service follow-ups, and improve the Customer Satisfaction Index (CSI) score. In this role, you will ensure accurate and timely data entry in DMS / CRM systems, track missed customers, cancellations, and manage records for warranty, AMC, and free service status. You will be responsible for registering and r...

You are a highly motivated and experienced professional with over 8 years of experience, seeking to lead IT infrastructure sales initiatives in Mumbai. Your primary responsibility will be to drive revenue growth by identifying new business opportunities and managing client relationships. You must possess a deep understanding of IT infrastructure solutions and have the ability to align them with client needs to deliver value-driven outcomes. Your responsibilities will include developing and implementing a sales strategy for various IT infrastructure solutions such as cloud services, networking, data centers, managed IT services, and cybersecurity. You will be required to identify and prioriti...

As an International Chat Sales Support Executive in Ahmedabad, you will be responsible for engaging with international customers through chat-based communication to provide assistance and convert sales. Your role demands a high level of proficiency in English, a knack for sales, and a strong focus on customer satisfaction. You will have the opportunity to work in rotational shifts, with a competitive salary ranging from 25,000 to 35,000 per month. The working schedule consists of 5 days a week. To excel in this role, you must possess excellent written English communication skills, be tech-savvy, and comfortable using digital tools. Candidates with a graduate degree from any field or 12th pas...

Job Description: As a Customer Support Executive, you will be responsible for handling customer queries via voice, email, and chat for processes such as Games Blended, APB Email, APB Voice, and Acko. You will need to provide effective solutions to ensure customer satisfaction while maintaining accurate records of customer interactions. Collaborating with the internal team to resolve issues quickly and meeting performance metrics such as response time, resolution time, and customer feedback are key responsibilities in this role. This opportunity is suitable for both freshers and experienced candidates looking to establish or advance their careers in the customer service domain. The minimum qu...

The Customer Relation Executive (CRE) plays a crucial role in maintaining excellent relationships with customers by handling inquiries, resolving complaints, providing information about products/services, and ensuring a seamless customer experience. Your responsibilities will include serving as the primary point of contact for customers through various channels like phone, email, and in-person interactions. You will address customer inquiries related to products, services, bookings, and policies while maintaining accurate records of interactions and feedback. It is essential to promptly and professionally resolve any product or service issues, collaborating with internal departments as neede...

Do you want to work with exciting customers across all sectors in the industry If you have a passion for technology, a customer-centric approach, and a background in team management, services, service delivery, and Apps & SaaS knowledge, come and grow your career with us. Join Oracle, a technology leader that is changing how the world does business. Our Customer Success Services (CSS) team supports over 6,000 companies worldwide. We are looking for an experienced and self-motivated leader to lead a team of technical subject matter experts located in Europe as our Engineer Manager. Join our Global CSS leadership team and actively contribute to accelerating our customers" success by leading ou...

The Account Manager is responsible for the overall growth of the account and managing all stakeholders associated with the account internally as well as externally. You will be tasked with client relationship management by penetrating the given account, engaging regularly, and spreading awareness. Building and maintaining strong, long-lasting customer relationships is crucial for this role. You will need to conduct market research to collect intelligence on clients, their market, competitors, and the industry landscape. Your responsibilities will also include account management, ensuring the smooth and timely delivery of all client requirements such as projects, reports, escalations, meeting...

You are a proactive Business Development Executive responsible for driving sales growth and forming strategic partnerships. Your role will involve developing and implementing targeted sales strategies to expand the business. You will identify and engage potential clients, nurture relationships, and create new business opportunities. Conducting product presentations and demos tailored to client needs will be crucial. Collaboration with cross-functional teams to craft tailored solutions and optimize sales initiatives is required. Monitoring market trends and competitor activities to adjust strategies and achieve sales targets is essential. You will maintain accurate records using CRM systems a...

You will have the opportunity to step into the dynamic world of fitness and wellness in India by joining a leading organization in the gym and health club sector. This innovative company is committed to inspiring a healthier lifestyle through state-of-the-art facilities and exceptional service. If you are a driven sales professional who is eager to have a positive impact in the fitness industry, this role could be the perfect match for you. Your responsibilities will include engaging with prospective gym members to showcase membership options and personal training packages. You will conduct gym tours and personalized consultations to understand clients" fitness goals and provide tailored sol...

The Key Account Manager for Higher Education and Skills (HE) - English in South India is responsible for managing and developing strategic relationships with high-value Higher Education and Skills networks across India and South Asia. The primary focus is on driving the adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills English portfolio. As a Key Account Manager, your key responsibilities include managing a portfolio of high-value customers and Higher Education groups, developing and executing Account Plans, building trust-based relationships with deci...

As a Customer Service Executive in the Wellness/Health Sector at Regul Solutions, you will play a crucial role in delivering exceptional customer service to our clients. Your responsibilities will include handling inbound and outbound calls, providing accurate information about products and services, addressing customer concerns effectively, and offering support for health and wellness solutions. Your excellent communication skills, both in English and with a pleasing voice, will be vital in ensuring a positive customer experience. In your role, you will be responsible for answering incoming customer calls promptly and professionally. You will need to provide accurate information on products...