298 Customercentric Approach Jobs - Page 12

As an interior design sales representative, your primary responsibility will be to engage with high net-worth individuals (HNIs) seeking premium interior design solutions. You will need to understand the unique requirements of each client, collaborate closely with the design team to create customized interior proposals, and ultimately drive successful project closures at competitive rates. Your key responsibilities will include identifying and meeting HNIs interested in premium interior design, gathering detailed requirements and preferences from clients, coordinating with the design team to develop personalized interior concepts, and presenting proposals effectively while addressing any cli...

The Customer Relationship Manager (CRM) Workshop at Mahindra Commercial Vehicles in Puna-Kumbharia, Surat will play a crucial role in managing the complete customer relationship cycle. Your primary responsibilities will include handling customer queries, appointment bookings, and complaints with professionalism and empathy. It will be your duty to maintain a customer database, conduct post-service follow-ups, and improve the Customer Satisfaction Index (CSI) score. In this role, you will ensure accurate and timely data entry in DMS / CRM systems, track missed customers, cancellations, and manage records for warranty, AMC, and free service status. You will be responsible for registering and r...

You are a highly motivated and experienced professional with over 8 years of experience, seeking to lead IT infrastructure sales initiatives in Mumbai. Your primary responsibility will be to drive revenue growth by identifying new business opportunities and managing client relationships. You must possess a deep understanding of IT infrastructure solutions and have the ability to align them with client needs to deliver value-driven outcomes. Your responsibilities will include developing and implementing a sales strategy for various IT infrastructure solutions such as cloud services, networking, data centers, managed IT services, and cybersecurity. You will be required to identify and prioriti...

As an International Chat Sales Support Executive in Ahmedabad, you will be responsible for engaging with international customers through chat-based communication to provide assistance and convert sales. Your role demands a high level of proficiency in English, a knack for sales, and a strong focus on customer satisfaction. You will have the opportunity to work in rotational shifts, with a competitive salary ranging from 25,000 to 35,000 per month. The working schedule consists of 5 days a week. To excel in this role, you must possess excellent written English communication skills, be tech-savvy, and comfortable using digital tools. Candidates with a graduate degree from any field or 12th pas...

Job Description: As a Customer Support Executive, you will be responsible for handling customer queries via voice, email, and chat for processes such as Games Blended, APB Email, APB Voice, and Acko. You will need to provide effective solutions to ensure customer satisfaction while maintaining accurate records of customer interactions. Collaborating with the internal team to resolve issues quickly and meeting performance metrics such as response time, resolution time, and customer feedback are key responsibilities in this role. This opportunity is suitable for both freshers and experienced candidates looking to establish or advance their careers in the customer service domain. The minimum qu...

The Customer Relation Executive (CRE) plays a crucial role in maintaining excellent relationships with customers by handling inquiries, resolving complaints, providing information about products/services, and ensuring a seamless customer experience. Your responsibilities will include serving as the primary point of contact for customers through various channels like phone, email, and in-person interactions. You will address customer inquiries related to products, services, bookings, and policies while maintaining accurate records of interactions and feedback. It is essential to promptly and professionally resolve any product or service issues, collaborating with internal departments as neede...

Do you want to work with exciting customers across all sectors in the industry If you have a passion for technology, a customer-centric approach, and a background in team management, services, service delivery, and Apps & SaaS knowledge, come and grow your career with us. Join Oracle, a technology leader that is changing how the world does business. Our Customer Success Services (CSS) team supports over 6,000 companies worldwide. We are looking for an experienced and self-motivated leader to lead a team of technical subject matter experts located in Europe as our Engineer Manager. Join our Global CSS leadership team and actively contribute to accelerating our customers" success by leading ou...

The Account Manager is responsible for the overall growth of the account and managing all stakeholders associated with the account internally as well as externally. You will be tasked with client relationship management by penetrating the given account, engaging regularly, and spreading awareness. Building and maintaining strong, long-lasting customer relationships is crucial for this role. You will need to conduct market research to collect intelligence on clients, their market, competitors, and the industry landscape. Your responsibilities will also include account management, ensuring the smooth and timely delivery of all client requirements such as projects, reports, escalations, meeting...

You are a proactive Business Development Executive responsible for driving sales growth and forming strategic partnerships. Your role will involve developing and implementing targeted sales strategies to expand the business. You will identify and engage potential clients, nurture relationships, and create new business opportunities. Conducting product presentations and demos tailored to client needs will be crucial. Collaboration with cross-functional teams to craft tailored solutions and optimize sales initiatives is required. Monitoring market trends and competitor activities to adjust strategies and achieve sales targets is essential. You will maintain accurate records using CRM systems a...

You will have the opportunity to step into the dynamic world of fitness and wellness in India by joining a leading organization in the gym and health club sector. This innovative company is committed to inspiring a healthier lifestyle through state-of-the-art facilities and exceptional service. If you are a driven sales professional who is eager to have a positive impact in the fitness industry, this role could be the perfect match for you. Your responsibilities will include engaging with prospective gym members to showcase membership options and personal training packages. You will conduct gym tours and personalized consultations to understand clients" fitness goals and provide tailored sol...

The Key Account Manager for Higher Education and Skills (HE) - English in South India is responsible for managing and developing strategic relationships with high-value Higher Education and Skills networks across India and South Asia. The primary focus is on driving the adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills English portfolio. As a Key Account Manager, your key responsibilities include managing a portfolio of high-value customers and Higher Education groups, developing and executing Account Plans, building trust-based relationships with deci...

As a Customer Service Executive in the Wellness/Health Sector at Regul Solutions, you will play a crucial role in delivering exceptional customer service to our clients. Your responsibilities will include handling inbound and outbound calls, providing accurate information about products and services, addressing customer concerns effectively, and offering support for health and wellness solutions. Your excellent communication skills, both in English and with a pleasing voice, will be vital in ensuring a positive customer experience. In your role, you will be responsible for answering incoming customer calls promptly and professionally. You will need to provide accurate information on products...

As an Interior Designer Consultant at Zerointeriors in Hyderabad, you will play a pivotal role in driving growth and delivering exceptional interior design solutions in the premium segment. Your responsibilities will span across various departments including Business, Sales, Design, and Residential Interior. Your primary tasks will include owning the sales funnel, ensuring a top-notch customer experience throughout projects, delivering high-quality and accurate designs, and managing projects from concept to execution. You will be expected to creatively translate client conversations into stunning designs, engage effectively with clients to understand their needs, and refine designs according...

As a Client Service Manager, you will be responsible for managing the relationship between our company and its clients to ensure satisfaction and foster long-term partnerships. You will serve as the main point of contact for clients, addressing their needs and concerns while coordinating internal teams to deliver excellent service. Your role is crucial for client retention and building a positive company image. Your key responsibilities will include: - Building and maintaining strong, positive relationships with clients, understanding their needs, and providing ongoing support. - Serving as the primary point of contact for clients, facilitating clear and effective communication between clien...

Job Description: As a Demo Specialist, you will be responsible for delivering high-impact product demonstrations and driving customer engagement within the Education & Training industry. With 2-5 years of experience, you will play a crucial role in showcasing our products to schools and teachers, ensuring that their specific needs are met through customized demonstrations. Your main responsibilities will include delivering compelling product demos, partnering with sales teams to drive conversions, and capturing customer insights to enhance adoption and user experience. You will work closely with the sales teams to simplify product understanding and elevate demo excellence through training in...

You will play a crucial role in driving the achievement of sales targets through Bancassurance channel partners. Your responsibilities will include supporting customer acquisition efforts and ensuring high conversion rates for policies. You will be expected to implement strategies aimed at improving customer retention to enhance overall business development. Building and nurturing strong relationships with branch staff and key channel stakeholders will be a key aspect of your role. You will also need to manage expectations effectively and align goals between CHL and channel partners to foster strong partner engagement. In terms of operational efficiency, you will be responsible for facilitat...

As a Customer Support Representative at Aveda, a leading company in Mohali, Punjab, you will play a crucial role in assisting customers with their inquiries, addressing concerns, and ensuring a positive experience. Your responsibilities will include handling inbound and outbound calls, providing clear information about products/services, resolving issues efficiently, and maintaining detailed records of customer interactions. Your excellent communication skills in English and Hindi, along with strong problem-solving abilities, will be essential in delivering top-notch customer support. To excel in this role, you should have a minimum of 6 months of experience in customer support, preferably i...

The role of a Key Account Manager in the Higher Education and Skills (HE) English department based in South India involves managing and nurturing strategic relationships with high-value Higher Education and Skills networks across India and South Asia. The primary objective is to promote the adoption of English language learning and assessment products and services, enhance customer satisfaction, and contribute to revenue and impact targets for the HE English portfolio. Key Responsibilities: As a Key Account Manager, you will be responsible for managing a portfolio of high-value customers and HE groups, serving as the primary relationship manager. You will develop and implement Account Plans ...

As a Customer Service Executive in the Wellness/Health Sector at Regul Solutions, you will play a crucial role in maintaining high standards of customer service and ensuring that clients receive the best possible experience. Your primary responsibilities will include answering inbound customer calls promptly and professionally, providing accurate information on products and services, addressing customer concerns and complaints, and offering guidance on health and wellness solutions. You will also be responsible for conducting outbound calls for follow-ups, proactive outreach to inform clients about new products and promotions, managing call lists efficiently, and maintaining detailed records...

As a Function owner at Group Trucks Technology, you will play a crucial role in a Scrum team, collaborating with developers, testers, and the Product Owner to refine and deliver features aligned with business objectives. Your responsibilities will focus on gathering, analyzing, and documenting both functional and technical requirements, ensuring clear understanding within the team and bridging the gap between product vision and technical implementation. Key aspects of your role include engaging with stakeholders, product managers, and end-users to elicit and refine requirements, translating business needs into detailed functional specifications, and ensuring alignment of technical requiremen...

We are looking for a skilled and experienced Ticketing and Travel Visa Specialist to become a part of our dedicated travel and tourism team. You should have a deep understanding of ticketing procedures, travel visa requirements, and proficiency in reservation systems like Amadeus and Galileo. Your role will involve managing domestic and international flight bookings, issuing tickets, guiding clients through visa application processes, and ensuring compliance with airline policies. Your organizational skills, attention to detail, and customer-centric approach will be vital in ensuring seamless travel arrangements for our clients. Your responsibilities will include handling flight bookings usi...

You will play a crucial role in our dynamic sales team, engaging in the initial stages of the sales process and serving as the primary point of contact for potential clients. This position offers the exciting opportunity to connect with top-level executives of well-known organizations and refine your lead generation capabilities. Your main responsibilities will include intensive calling to drive business growth. You will utilize your proactive prospecting and research abilities to identify quality leads, adopt a customer-focused approach to lead qualification, and collaborate with our account executives to guide clients from initial contact to deal closure. Additionally, you will scout for n...

As a Revenue Builder at Tunez, you will be responsible for driving sales, managing territories, and leading sales teams across all states in India. Your role will involve developing sales strategies, fostering strong customer relationships, and analyzing market trends to maximize revenue opportunities. You will work towards achieving revenue targets by implementing effective sales strategies and leading your team with exceptional sales management, territory management, and team leadership skills. To excel in this role, you should possess critical thinking, problem-solving, and decision-making abilities. Effective communication, negotiation, and presentation skills are essential for building ...