298 Customercentric Approach Jobs - Page 11

You will be responsible for the installation, commissioning, and servicing of machinery as per customer requirements. Additionally, you will provide technical support to the New Product Development (NPD) teams and assist the sales team in understanding customer needs. Conducting competitor analysis to enhance product positioning will also be part of your role. Ensuring customer satisfaction throughout the purchase and implementation process is crucial. You will lead and support the sales team to enhance sales opportunities and technical assistance. Managing and updating customer complaint registers, communicating with clients to deliver technical services, and maintaining positive customer r...

As the Regional Head North at Unifi AMC in Delhi NCR/North India, you will be responsible for leading the mutual fund distribution strategy in the northern region. Your role will involve managing key distribution channels, driving AUM growth, mentoring sales teams, and ensuring strong partner engagement to expand the company's presence in the region. Your primary responsibilities will include developing and executing regional sales strategies that align with national goals, driving AUM growth, and meeting sales targets across all channels. You will also be required to build and maintain strong relationships with IFAs, national distributors, banks, and institutional clients, ensuring high lev...

As the Assistant Manager - Service at Carrier Commercial Refrigeration, you will play a crucial role in leading the refrigeration service operations to ensure exceptional customer satisfaction, efficient team management, and seamless coordination between service technicians and other departments. Your responsibilities will involve overseeing all aspects of service, including installations, maintenance, repairs, and troubleshooting while upholding the company's standards of quality and safety. In terms of Service Operations Management, you will be responsible for overseeing daily service operations, ensuring prompt responses to service calls, and effective resolution of customer issues. You w...

As a Sales Head at RN Valves & Faucets, a prominent manufacturer in the plumbing and sanitary industry, you will be entrusted with the crucial responsibility of spearheading the sales operations. Your role will encompass devising and implementing a comprehensive sales strategy, enhancing revenue streams, nurturing key client partnerships, and guiding a proficient sales team towards success. Your primary objective will be to draw upon your substantial experience in sales leadership, particularly within the plumbing or sanitary ware sector, to achieve sales targets consistently and explore new avenues for market growth. Your proficiency in developing and executing strategic plans, coupled with...

You will be joining our consultancy firm as a Talent Acquisition Specialist, where your primary focus will be on acquiring new clients and nurturing existing relationships to drive business growth. Your role will involve utilizing your exceptional communication and negotiation skills, along with a customer-centric approach, to contribute to the success of the consultancy and advance your sales career. Your responsibilities will include identifying and engaging potential clients through various channels such as cold calling, email marketing, and networking events. You will conduct sales presentations and product demonstrations to highlight the value of our services, build strong client relati...

As a Business Development Specialist, you will be responsible for identifying opportunities to expand market reach and increase revenue. Your key responsibilities include researching market trends, customer needs, and competitor strategies to identify potential new markets, clients, and products/services. Building and maintaining strong relationships with clients and partners is crucial, as well as developing strategies for market expansion and growth. You will be expected to work closely with sales, marketing, and product teams to align business growth strategies. Negotiating and closing deals with clients, preparing presentations, and ensuring mutually beneficial outcomes in agreements and...

As an Optometry Trainer at Lenskart, your primary responsibility will be to deliver comprehensive training in refraction, dispensing, and technical processes to Retail staff across all Lenskart stores. Your role will involve enhancing training effectiveness through continuous improvement and the implementation of the latest methodologies. By conducting role plays and engaging in innovative team-building activities with a strong customer-centric approach, you will ensure that Retail staff are well-equipped to deliver exceptional service. In this position, you will be expected to measure training outcomes and provide timely feedback to learners to facilitate their growth and development. Addit...

The full-time on-site roles in Hyderabad offered by the company involve various positions in operations, vehicle maintenance, MIS, sales & marketing, and electric cab driving. As an employee, you will be responsible for day-to-day tasks related to your specific role to ensure the smooth operation and maintenance of OHM Electric Cabs while providing excellent service to passengers. To excel in these roles, you should be proficient in the relevant field with prior experience. Strong communication and interpersonal skills are essential, along with a customer-centric approach focusing on service excellence. You should be able to work effectively both in a team and independently. For electric cab...

As a Client Relationship Manager, your key responsibility will be to build and maintain strong, long-lasting relationships with key accounts. You will act as the primary point of contact for key clients, addressing their needs and concerns promptly. Additionally, you will be responsible for developing and implementing strategic sales plans to achieve targets, analyze market trends, and identify new business opportunities. Your role will also involve driving sales initiatives to increase revenue from existing accounts and acquire new clients. You will collaborate with the creative and marketing team to ensure client requirements are met and projects are delivered on time. Furthermore, you wil...

You are looking for a talented Inside Sales Specialist with 2-5 years of experience in selling B2B SaaS, ERP, CRM, or Software services to enterprise clients. In this role, you will be responsible for driving sales growth by identifying, prospecting, and closing deals with key enterprise accounts. Your key responsibilities will include identifying and qualifying potential enterprise clients through various lead-generation activities, building and managing a robust sales pipeline, presenting and demonstrating software solutions to clients, collaborating with cross-functional teams, managing the complete sales cycle, and achieving and exceeding sales targets. To excel in this role, you should ...

Job Description: We are seeking a dedicated Customer Service Executive to handle inbound billing inquiries from our international customers. As the ideal candidate, you should possess a minimum of 12 months of experience in managing international voice calls and have a comprehensive understanding of billing processes including recurring bills, billing cycle changes, surcharges, and taxes. This role demands strong problem-solving abilities, the capacity to address complex issues efficiently, and a customer-centric approach to thrive in a dynamic work environment. Your primary responsibilities will include resolving billing concerns through both inbound calls and emails, utilizing effective qu...

As a Senior Sales Manager at BOP GROUP in Noida, you will have the opportunity to lead the sales team, develop effective sales strategies, manage client relationships, and achieve sales targets. Your role will be crucial in analyzing market trends, identifying new business opportunities, and ensuring high levels of customer satisfaction. This full-time on-site position requires strong sales leadership, strategic planning, and client relationship management skills to drive success. To excel in this role, you should have a proven track record of meeting and exceeding sales targets, coupled with exceptional negotiation and communication abilities. Your capacity to analyze market trends and spot...

You are the Director of Product Management at Zinnia, a leading technology platform in the insurance industry. In this role, you will be responsible for leading a team of product managers, shaping the product vision and roadmap, and ensuring the delivery of top-notch InsurTech solutions. Your collaboration with various cross-functional teams, such as engineering, underwriting, claims, compliance, and go-to-market, will be crucial in ensuring that the products meet customer needs and business objectives. Your key responsibilities include owning and communicating the product strategy for the InsurTech platform, managing and developing a team of product managers, understanding customer requirem...

As a Dietitian-Nutrition Consultant at Meadbery, you will have the opportunity to work from our office located at Meadbery Studio, 3rd Floor, Unit -33/34/35 Sushma Infinium, Opposite Holiday INN Hotel, Zirakpur. Your work timings will be from 9:00 AM to 6:00 PM, Monday to Saturday. Your primary roles and responsibilities will include conducting personalized consultations to assess clients" dietary needs, providing tailored nutrition plans, promoting and recommending Meadbery's nutritional products and services to help clients achieve their health goals, engaging with potential customers, understanding their requirements, and suggesting suitable products, meeting monthly sales targets by foll...

As a member of the Sales team at Uhlmann India Pvt Ltd, located in Chakan, Pune, or potentially working remotely in India, your role will involve leveraging your technical expertise to drive business development and contribute to the strategic growth of the portfolio within the assigned territory. You will play a crucial part in identifying and capitalizing on new sales opportunities, expanding the customer base through strategic planning, and executing sales strategies in your designated geographic or industrial focus area. Your responsibilities will also include building strong internal and external networks, representing the company professionally in all interactions, and managing key acc...

As an International Voice Process associate, you will be responsible for handling customer interactions over the phone for clients based in the USA. Your duties will include addressing inquiries, resolving issues, providing product information, and ensuring high levels of customer satisfaction. To excel in this role, you must possess strong communication skills, effective problem-solving abilities, and a customer-centric approach. This position is based at Mindspace, Building No 7, located next to Airoli Railways Station in Airoli, Navi Mumbai. Whether you are a fresher or an experienced professional, you are welcome to apply for this full-time role that requires you to work from the office ...

The Customer Relation Executive (CRE) role involves maintaining excellent relationships with customers through addressing inquiries, resolving complaints, providing product/service information, and ensuring a seamless customer experience. Strong communication skills, patience, and a customer-centric approach are essential to uphold the company's brand and ensure customer satisfaction and loyalty. Key Responsibilities: - Acting as the primary contact for customers via phone, email, and in person. - Addressing customer inquiries related to products, services, bookings, and policies. - Recording customer interactions, transactions, and feedback accurately. - Solving product or service issues in...

As a part of NSN Studio Divine, a leading design consultancy firm with global presence, you will play a crucial role in driving business development and sales strategies. Led by industry experts Mr. Rajat Behl and Ms. Shrruti Behl, our firm is renowned for creating bespoke interiors that redefine luxury and reflect the unique personalities of our clients worldwide. If you are a dynamic, goal-oriented individual seeking a challenging yet rewarding career opportunity, we invite you to join our fast-paced and rapidly growing team. Your primary responsibility will be to build a strong foundation in business development, with a clear path for career growth within the organization. By combining sa...

You will be responsible for identifying potential rural markets and segments. Setting, tracking, and achieving sales targets will be a key aspect of your role. Additionally, you will coordinate and execute rural sales activities and events, while also managing, motivating, and monitoring the rural sales team. It will be your responsibility to ensure that resources are available for smooth sales operations. To qualify for this position, you should have a B.Tech or MBA degree. The ideal candidate will have 2-5 years of experience in sales or rural market management. Proficiency in MS Office, strong interpersonal and leadership skills, and a customer-centric approach are essential skills requir...

As a Customer Service Intern, your primary responsibility will be to assist in addressing customer inquiries through email, phone, and live chat channels. You will be expected to handle customer complaints professionally, escalating issues when necessary. Providing accurate product/service information to customers and maintaining detailed records of customer interactions will be crucial aspects of your role. Additionally, you will support in the creation of FAQs and help desk documentation to enhance customer support processes. Your role will also involve gathering customer feedback to identify areas for process improvement and collaborating with other departments to ensure prompt issue reso...

You will be joining Marut Drones, India's leading Industrial Drone Manufacturer based in Hyderabad, known for its innovative drones such as Agricopter, Hepicopter, Seed copter, and Marut ZAP. The company has received prestigious awards like the FICCI Award for Sustainable Agriculture, the Telangana State Industries Award 2022 for Best Startup, and the NASSCOM Emerging Technology Award for Drones and AI, showcasing its commitment to excellence and sustainability. As an Agri Drone Retail Finance Manager, you will be responsible for facilitating retail financing for agricultural drone customers. Your role will involve developing and implementing a national retail finance strategy, managing part...

Avantor is seeking a Sales Application Support Specialist who will be responsible for offering pre- and post-sales technical support to customers and sales associates through telephone, email, and live chat. The successful candidate will work alongside experts in various scientific fields within Life Sciences. To excel in this role, you should possess a Graduate/Postgraduate Degree in Chemistry, Biology, Microbiology, Biotechnology, or a related life science discipline. Ideally, you should have 0-2 years of experience in the Life science industry, particularly in molecular/microbiology labs. Key qualifications include excellent communication skills, a strong team-oriented mindset, customer-c...

As the Category Growth and Marketing Head at Zepto, you will play a crucial role in driving the growth and market presence of our category through strategic marketing initiatives, data-driven insights, and a customer-centric approach. Your responsibilities will include developing and implementing comprehensive growth strategies, leading innovative marketing campaigns, utilizing data analytics for decision-making, focusing on customer needs, collaborating with cross-functional teams, managing the marketing budget, and monitoring key performance indicators. Your key responsibilities will involve: 1. Strategic Growth Planning: - Developing and implementing growth strategies to drive market shar...

As an Executive Chef (Equity Partner) at our Restro cum Brewery & Bar located in Aerocity, Mohali, Punjab, you will play a pivotal role in leading the culinary operations of our establishment. This unique opportunity offers an equity partnership, allowing you to share in the success and growth of our business. We are looking for a creative and experienced individual with a passion for gourmet pub-style cuisine, beer-food pairings, and high-volume kitchen management. Your responsibilities will include menu development, kitchen operations, cost control, team leadership, and ensuring an exceptional dining experience that complements our craft beers and bar offerings. Your key responsibilities w...

As a member of the global specialist engineering company, you will have the opportunity to partner with customers to solve current challenges and prepare for future demands. Embracing innovation and aiming for positive outcomes in business and everyday life, you will contribute towards creating a better world and a lasting impact for all. In this role within the dynamic Global Marketing team of Process Automation, you will play a crucial part in developing and executing impactful marketing campaigns. This involves integrating PR, social media, SEO, marketing automation, and website content strategies. By coordinating global and regional campaigns effectively, you will ensure alignment with e...