Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who Are You The IT Support Engineer I, Helpdesk, is the first point of contact for customers seeking technical assistance. This role involves providing basic support and troubleshooting, such as password resets, printer configurations, and break/fix instructions. The technician will also escalate issues to higher-level support as needed. What You Will Do Respond to customer inquiries: Answer Slack messages, Emails, and phone calls to gather information about technical issues. Basic troubleshooting: Provide initial support for common technical problems, including password resets, printer configurations, and software installations. Ticket routing: Escalate unresolved issues to Level 2 and Level 3 support teams. Documentation: Maintain accurate records of customer interactions and problem resolutions in the ticketing system and when required update SOPs. Customer service: Ensure a positive customer experience by providing timely and effective support. What You Will Need Technical knowledge: Basic understanding of computer systems, networks, and software applications. Communication skills: Excellent verbal and written communication skills to interact effectively with customers. Problem-solving: Ability to diagnose and resolve basic technical issues. Customer service orientation: Strong focus on providing a positive customer experience. Teamwork: Ability to work collaboratively with other support teams. Experience: Minimum 3-5 years of previous experience in a customer support or IT helpdesk role. Certifications: CompTIA A+, ITIL Foundation, or similar certifications. Education: Bachelor’s Degree, preferably in Computer Science, Information Technology, or a related field WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are You’re a data-savvy Product Manager who thrives at the intersection of data analytics, insurance product design, and platform integration. You bring structure to ambiguity and deliver high-impact data solutions that power life & annuity platforms. What You’ll Do Own and drive the full product lifecycle for data products—from research, market analysis, and roadmap planning to requirements definition and launch. Collaborate with Engineering, QA, Business, and Client Services to define technical solutions, estimate effort, plan releases, and manage sprint backlogs. Design and customize data layouts (e.g., Data Warehouse, Reserve, Tax, NCOA, Hedge) based on Zinnia standards and client-specific requirements. Translate business and regulatory requirements into clear technical specifications and user stories, leveraging SQL (Oracle/MS SQL Server) and APIs. Act as a key liaison across SDLC stakeholders. Lead QA and production deployment activities including FTEV validation, defect triage, and post-migration support. Perform root cause analysis for incidents, document impact and resolution, and implement preventative actions. Identify product gaps and growth opportunities through research on market trends, platform usage, and client feedback. Support strategic decisions with analysis on ROI, consumer behavior, build-vs-buy assessments, and platform performance. Maintain clear, detailed documentation (e.g., KT decks, data dictionaries, reference guides) and deliver regular training sessions. Communicate product and incident status updates effectively to leadership and client stakeholders. What You’ll Need Bachelor’s or Master’s degree with 4+ years of experience in Data Product Management, Business Analysis, or a similar data-centric role. Strong hands-on expertise in SQL (Oracle and MS SQL Server) for data extraction, transformation, and analysis. Proven experience working with API integrations and data interface design in enterprise systems. Solid understanding of system architectures, client/server models, and data integration frameworks. Familiarity with business process modeling and workflow tools, including decision tables, data flow diagrams, and system mapping. Excellent collaboration and stakeholder management skills, with the ability to translate business requirements into technical solutions across product and engineering teams. Strong written, oral, and interpersonal communication skills Willingness to develop industry-related knowledge Analytical, organized with excellent written and verbal communication skills Must be a self-starter, flexible and motivated Great to have experience in BFSI Industry across Annuity, mutual funds, financial services, or life insurance WHAT’S IN IT FOR YOU? Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, PF, incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are As an Infrastructure Engineer I, you will be responsible for implementing and managing monitoring tools and systems to ensure the health and performance of our critical infrastructure components, servers, networks, and applications. Your role will involve configuring and maintaining monitoring alerts and notifications to promptly respond to potential incidents and outages, as well as collaborating with the IT operations team to establish and refine monitoring standards and best practices. What You’ll Do Implement and manage IT monitoring tools and systems to monitor the health and performance of servers, networks, applications, and other critical infrastructure components. Configure and maintain monitoring alerts and notifications to promptly respond to potential incidents and outages. Collaborate with the IT operations team to establish and refine monitoring standards and best practices. Analyze monitoring data and trends to identify performance bottlenecks and areas for optimization. Conduct regular health checks and audits of monitoring systems to ensure their accuracy and effectiveness. Develop and maintain documentation related to monitoring processes, configurations, and troubleshooting guides. Participate in on-call rotations to provide 24/7 support for monitoring-related issues. Collaborate with other IT teams to implement monitoring solutions for new projects and initiatives. Continuously research and evaluate emerging technologies and tools to enhance the monitoring infrastructure. Identify opportunities to automate monitoring tasks and contribute to the overall automation strategy. What You’ll Need Proven experience of 5-8 years as an IT Monitoring Engineer or in a similar role in a large-scale IT environment. In-depth knowledge of monitoring tools such as SolarWinds, Datadog, AWS CloudWatch, or similar. Experience with Lansweeper and Axonius is a plus. Strong understanding of network protocols, server and application monitoring, and log analysis. Proficiency in scripting and automation using languages like Python, Bash, and PowerShell. Excellent problem-solving skills and the ability to troubleshoot complex issues. Strong communication skills to effectively collaborate with cross-functional teams. Detail-oriented with a focus on accuracy and data integrity. Relevant certifications such as ITIL, CompTIA Network+, AWS Certified Solutions Architect, Datadog Certified Professional, Lansweeper Certified Expert, or any other monitoring tool certifications are a plus. Qualifications Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience). WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are Our data team serves Zinnia through data engineering, data analysis, and data science. Our goal is to help uncover opportunities and make decisions with data. We partner with all department stakeholders across the company to develop deeper predictors of behavior, develop insights that drive business strategy and build solutions to optimize our internal and external experiences. What You’ll Do Overseeing technological choices and implementation of data pipelines and warehousing philosophy Execute and serve as lead and/or SME on cross-organizational and cross-divisional projects automating our data value chain processes Promoting technical best practices throughout the data organization Design data architecture that is simple and maintainable while enabling Data Analysts, Data Scientists, and stakeholders to efficiently work with data. Mentor data team members in architecture and coding techniques. Serve as a source of knowledge for the Data Engineering team for process improvement, automation and new technologies available to enable best-in-class timeliness and data coverage Design data pipelines utilizing ETL tools, event driven software, and other streaming software. Partner with both data scientists and engineers to bring our amazing concepts to reality. This requires learning to speak the language of statisticians as well as software engineers. Ensure reliability in data pipelines and enforce data governance, security and protection of our customer’s information while balancing tech debt. Demonstrate innovation, customer focus, and experimentation mindsets Partner with product and engineering teams to design data models for downstream data maximization. Evaluate and champion new engineering tools that help us move faster and scale our team What You’ll Need A Technical Bachelor/Master's Degree with 5+ years of experience across Data Engineering (Data Pipelining, Warehousing, ETL Tools etc.) Extensive experience with data engineering techniques, Python and using SQL Familiarity and working knowledge of Airflow and dbt You are comfortable and have expertise in data engineering tooling such as Jira, git, buildkite, terraform, airflow, dbt and containers as well as GCP suite, terraform kubernetes, cloud functions You understand standard ETL patterns, modern data warehousing ideas such as data mesh or data vaulting, and data quality practices regarding test driven design and data observability. You enjoy being a high-level architect sometimes, and a low-level coder sometimes You are passionate about all things data: Big data, small data, moving and transforming it, its quality, its accessibility, and delivering value from it to internal and external clients You want ownership to solve for and lead a team to deliver modern and efficient data pipeline components You are passionate about a culture of learning and teaching You love challenging yourself to constantly improve, and sharing your knowledge to empower others You like to take risks when looking for novel solutions to complex problems. If faced with roadblocks, you continue to reach higher to make greatness happen Technologies, you will use: Python for data pipelining and automation. Airbyte for ETL purpose Google Cloud Platform, Terraform, Kubernetes, Cloud SQL, Cloud Functions, BigQuery, DataStore, and more: we keep adopting new tools as we grow! Airflow and dbt for data pipelining Tableau and PowerBI for data visualization and consumer facing dashboards. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are You are a strong technical leader who isn't afraid to roll up your sleeves when needed. You bring deep experience designing secure systems and cloud environments and know how to embed security into products without getting in the way of innovation. You understand when to coach, when to lead, and when to step in and build something yourself. You enjoy collaborating with engineers and business leaders, and you know how to make security an enabler rather than a blocker. In this role, you’ll help define our product and cloud security strategy while directly contributing to the design and security of systems that power our business. What You’ll Do Develop and drive the vision for product and cloud security architecture Build, coach, and mentor a small team of security architects or engineers Set and maintain secure architecture standards, frameworks, and best practices Advocate for security across the organization, presenting architecture decisions clearly to engineering and product Help establish a security architecture review process, embedding security early into product and infrastructure design Lead and perform technical threat modeling, architecture reviews, and security design assessments Architect cloud security solutions for services built on AWS and GCP Help design security for APIs, microservices, serverless functions, containerized environments, and CI/CD pipelines Build cloud security reference architectures and reusable security components Participate directly in code reviews, design discussions, and incident investigations Work hand-in-hand with cross functional stakeholders to ensure security is baked into everything we build Partner with GRC and Compliance teams to meet regulatory obligations through strong architectural controls Create a scalable security architecture engagement model for internal teams Track metrics and demonstrate the impact of security architecture initiatives to leadership Be a humble member of our team What You’ll Need 8+ years of experience in security architecture roles, including at least 2 years leading or mentoring technical team 2+ years of experience building secure cloud architectures (AWS, and/or GCP) 2+ years of experience building developer first product security program Practical experience with architecture risk analysis, threat modeling, and secure design reviews Deep technical knowledge of securing AWS and/or GCP cloud platforms Experience integrating security into modern DevOps environments, CI/CD and secure development lifecycle practices Ability to write code and scripts to automate, test, or deploy security solutions (Python, Go, Bash, etc.) Ability to clearly translate technical details to non-technical stakeholders Strong organizational habits and attention to detail Ability to manage competing priorities and timelines without dropping the ball Comfortable working independently, but collaborative when it counts Strong risk management mindset with experience facilitating risk assessments and mitigation strategies WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are Are you enlivened by uncovering problems and solving them? Are you obsessed with going the extra mile and sharing ownership? Our Senior Learning Partner role might be the right fit for you! Reporting into the Senior Manager of Learning & Development, this person will be responsible for developing and executing self-paced, blended, and instructor-led training. The right person will help us build and deliver learning experiences for newly hired and seasoned Operations associates. What You’ll Do Support the design, development, and maintenance of training materials used during New Associate Onboarding and for upskilling seasoned associates. Apply the basic principles of adult learning theory to identify options and recommend the most appropriate learning strategy to meet business and performance objectives. Scope, design (include storyboards), develop, and deliver creative, learner-centered training programs to support multiple modalities, including synchronous and asynchronous remote learning, in-person classroom learning, interactive e-learning modules and simulations, videos, facilitator guides, student guides, job aids, and resource materials. Design instruction that reflects an understanding of the diversity of learners and groups of learners. Collaborate with stakeholders and other members of Learning & Development on projects to ensure effective training design and delivery. Foster a culture of continuous learning and autonomy, providing resources and tools for self-directed learning. Design simple yet refined programs that proactively address Operations’ needs regarding training for lines of business, systems, and soft skills. Provide improvements and revisions to existing materials based on SME feedback. Act as a trusted partner to the business and regularly conduct ongoing training needs assessments that result in strong solution roadmaps. You will balance innovation with not reinventing the wheel. Actively participate and/or facilitate in-person or virtual meetings to support learning projects. What You’ll Need 10+ experience in a learning and development, instructional design, or training role with strong knowledge of training approaches, learning technology, DE&I, and content creation. Able to manage teams and lead the training modules effectively Advanced level proficiency in designing and developing content using e-learning tools such as Articulate Storyline, Camtasia, Adobe Photoshop, and learning management systems. You're a stellar verbal and written communicator who has exceptional interpersonal skills and can clearly present ideas to diverse audiences. Experience turning raw source material into visually appealing, and engaging learning experiences (simulations, gamification, etc.) You love utilizing data to generate ideas and measure individual and company progress. You pride yourself on being a trusted advisor to the business, and demonstrate high degrees of partnership across levels of the company. Ability to collaborate with experienced professionals to ensure course development of sophisticated concepts is accurate, concise, and clear. Project and time management skills, with ability to coordinate tasks and meet objectives with quality in a fast-paced, high-growth, and high-output environment. Exceptional attention to detail, vetting and refining each result to the highest quality. Aptitude towards maintaining progressive knowledge of the trends in instructional design, learning methodologies, and learning technology solutions. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are A passionate and skilled Python, AI/ML Engineers with 3-5 years of experience. You will work on cutting-edge projects involving Generative AI, machine learning, and scalable systems, helping to build intelligent solutions that deliver real business value. If you thrive in a fast-paced environment and love solving complex problems using data and intelligent algorithms, we’d love to hear from you. What You’ll Do Design, develop, and deploy machine learning models and Generative AI solutions. Work on end-to-end ML pipelines, from data ingestion and preprocessing to model deployment and monitoring. Collaborate with cross-functional teams to understand requirements and deliver AI-driven features. Build robust, scalable, and well-documented Python-based APIs for ML services. Optimize database interactions and ensure efficient data storage and retrieval for AI applications. Stay updated with the latest trends in AI/ML and integrate innovative approaches into projects. What You’ll Need Python – Strong hands-on experience. Machine Learning – Practical knowledge of supervised, unsupervised, and deep learning techniques. Generative AI – Experience working with LLMs or similar GenAI technologies. API Development – RESTful APIs and integration of ML models into production services. Databases – Experience with SQL and NoSQL databases (e.g., PostgreSQL, MongoDB, etc.). Good To Have Cloud Platforms – Familiarity with AWS, Azure, or Google Cloud Platform (GCP). TypeScript/JavaScript – Frontend or full-stack exposure for ML product interfaces. Experience with MLOps tools and practices (e.g., MLflow, Kubeflow, etc.) Exposure to containerization (Docker) and orchestration (Kubernetes). WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are You’ll be Full-time Application Support Specialist to provide technical support services to our clients primarily based in North America and Canada. What You’ll Do Serves as the primary point of contact for troubleshooting any application issues over e-mail, telephone and remote access. Keeps log of all the troubleshooting steps and tracks open tickets. Trains customers and peers on the use and support of our products. Communicates and resolves customer support issues in a timely manner. Investigates user’s problems and develops solutions to complex issues. Communicates all comments and suggestions from our customers to the product development team. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Undertake regular training in both technical and interpersonal areas to facilitate best practice problem resolution. Keep up to date with new technology and methods. What You’ll Need 2-3 years of experience in technical support or information technology involving technical knowledge of company’s products and services. Proficient in the use of a variety of web browsers (Chrome, Edge, Firefox, Safari) Advanced knowledge of Microsoft Office applications (Word, Excel, Outlook) Ability to communicate technical information to nontechnical clients Strong verbal and written communication skills Self-motivated, good organizational skills, team player and ability to take initiative Ability to work after normal business hours to provide extended support services to clients worldwide. Preferred Skills Previous work experience providing software or any other technical support by phone to clients based in USA/Canada. Desired Skills Knowledge of Agency Commissions structure and Insurance Industry of USA with a background as a trainer/coach. Education: A Bachelor's Degree in any stream Shift Hours: 12 PM to 9 PM IST / 2 Pm to 11 Pm, Weekends off, Fixed timings. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are As part of our software engineering team, you will take the lead in building the next-generation infrastructure and platforms for Zinnia, including but not limited to: scalable data storage infrastructure, analytics platform, streams processing and data pipelines, cutting-edge search platform, best-in-class AI/ML infrastructure, Kubernetes compute infrastructure, document storage infrastructure, etc. You will work and learn among the best, putting to use your passion for distributed technologies and algorithms, API design and systems design, and your passion for writing code that performs at massive scale. We also work with industry standard open source infrastructure technologies like Kubernetes, GRPC and GraphQL - come join our infrastructure teams and share the knowledge with a broader community while making a real impact within our company. As a Senior Engineer, you will be a key technical leader and role model within the organization. We are looking for a technical lead who designs and develops technology to serve business and technology objectives, aligns points of view across teams and makes trade offs to help achieve the goals of individual teams as well as Zinnia’s broader goals. You will foster Zinnia’s culture and values around ‘be bold’, ‘team up; & ‘deliver value’. You will work closely with technical leadership and management within and outside our organization to contribute to building best-in-class core systems infrastructure for Zinnia. What You’ll Do Deliver impact by driving innovation while building and shipping software at scale Provide architectural guidance and mentorship to up-level the engineering organization Actively improve the level of craftsmanship at Zinnia by developing best practices and defining best strategies Design products/services/tools and code that can be used by others while upholding operational impact of all decisions Functioning as the tech-lead for key initiatives, identify problems and opportunities and lead teams to architect, design, implement and operationalize systems Partner closely with teams within the org and customers to execute on the vision for long-term success of our core infrastructure teams Keep a platform first approach while designing products/service What You’ll Need Basic Qualifications: BS/BE in Computer Science or related technical field or equivalent technical experience 7+ years of industry experience in software design, development, and algorithm related solutions 5+ years of experience programming in object-oriented languages such as Java 2+ years of experience as an architect, or technical leadership position Proficient in Spring Framework. Hands-on experience developing large-scale, distributed systems, and databases Hands-on experience of cloud platforms (Preferebally AWS) Good to have experience on any Orchestartion Platform like Camunda. Preferred Qualifications MS or PhD degree in Computer Science or related technical discipline 10+ years of experience in software design, development, and algorithm related solutions with at least 5 years of experience in a technical leadership position 7+ years of experience in an object-oriented programming language such as Java 5+ years of experience with large-scale distributed systems and client-server architectures Experience in architecting and designing large-scale distributed systems related to data infrastructure, Kubernetes, and platforms. Hands-on experience of cloud platforms (Preferebally AWS) Suggested Skills Distributed Systems Technical Leadership Systems Infrastructure WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are The Senior Specialist, FP&A will play a crucial role and will be responsible for providing financial planning, analysis and reporting for Corporate, a business, or a P&L within a business. Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may influence work. What You’ll Do Overview: We are seeking a detail-oriented and analytical individual to provide support to business leaders by delivering insightful data reporting, financial analysis, and management information systems (MIS) reporting. This role will involve working closely with leadership teams to gather, analyze, and present data that drives strategic decisions, financial planning, and operational improvements. Key Responsibilities Data Reporting & Analysis: Generate and manage routine and ad-hoc reports based on business, financial, and operational data. Prepare and present key business metrics, performance indicators, and financial analyses to senior leaders. Analyze data trends to identify business opportunities, risks, and areas for operational improvement. Ensure data integrity, consistency, and accuracy in reporting. Financial Analysis & Reporting: Assist in preparing financial reports and forecasts, including budget analysis, variance reporting, and cost-benefit analysis. Analyze financial data and highlight key findings to guide decision-making. Collaborate with the finance team to track revenue, expenses, and other financial KPIs. Support in the development of financial models and forecasts to help business leaders with planning and budgeting. Management Information Systems (MIS): Support the preparation and management of MIS reports for internal stakeholders. Design and automate reporting processes to improve efficiency and accuracy. Provide business leaders with insights from MIS data, helping to optimize business operations and decision-making. Key Performance Indicator (KPI) Monitoring: Assist in developing and maintaining dashboards to track KPIs across departments. Monitor business performance and identify areas that require attention or improvement. Provide regular updates and recommendations based on KPI data to improve performance and achieve business goals. Cross-Departmental Coordination: Work closely with cross-functional teams (finance, marketing, operations, sales) to collect and integrate data for reporting purposes. Help standardize data collection processes to ensure consistency across various departments. Serve as a point of contact for internal stakeholders regarding data-related queries and reporting needs. Process Improvement: Contribute to the continuous enhancement of reporting and analysis processes. Identify opportunities to streamline data collection and reporting methods to enhance operational efficiency. Implement new reporting tools, technologies, or methodologies to support business goals. Data Visualization & Presentation: Design visually appealing and user-friendly dashboards and reports to effectively communicate data findings to business leaders. Use advanced tools (e.g., Power BI, Tableau, Excel) to create reports and presentations that highlight key insights. Qualifications Education: Bachelor’s degree in Business Administration, Finance, Economics, Data Science, or a related field. Master’s degree or relevant certifications (e.g., CFA, FRM, etc.) are a plus. Experience: 2-4 years of experience in business analysis, financial analysis, or MIS reporting. Hands-on experience with data analysis, financial reporting, and MIS system management. Prior experience working with business intelligence tools (Power BI, Tableau, Excel, etc.) is highly desirable. Experience in preparing financial models, reports, and data presentations for senior leadership teams. Skills Technical Proficiency: Strong proficiency in Microsoft Excel (advanced formulas, pivot tables, charts, etc.) and experience with BI tools like Power BI or Tableau. Understanding of database systems, SQL, and financial modeling. Familiarity with financial reporting and performance management tools. Analytical Skills: Strong analytical skills with the ability to interpret and present data in a clear, actionable format. Ability to work with large datasets and generate meaningful insights. Attention to Detail: High level of accuracy and attention to detail when working with financial and business data. Communication Skills: Strong verbal and written communication skills, with the ability to present complex data clearly to non-technical stakeholders. Ability to prepare concise, compelling reports and presentations for leadership teams. Problem-Solving & Decision-Making: Ability to analyze business problems, propose solutions, and deliver insights that drive strategic decisions. Collaboration: Ability to work in a cross-functional team environment, collaborating with colleagues across departments. Key Attributes Proactive: Demonstrates initiative to take on tasks and identify areas for improvement. Curious & Detail-Oriented: Eager to dive deep into data and provide actionable insights. Time Management: Ability to prioritize tasks, handle multiple requests, and meet deadlines in a fast-paced environment. Benefits Competitive salary and benefits package Professional development opportunities and career advancement Collaborative and dynamic work environment WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are As part of our software engineering team, you will take the lead in building the next-generation infrastructure and platforms for Zinnia, including but not limited to: scalable data storage infrastructure, analytics platform, streams processing and data pipelines, cutting-edge search platform, best-in-class AI/ML infrastructure, Kubernetes compute infrastructure, document storage infrastructure, etc. You will work and learn among the best, putting to use your passion for distributed technologies and algorithms, API design and systems design, and your passion for writing code that performs at massive scale. We also work with industry standard open source infrastructure technologies like Kubernetes, GRPC and GraphQL - come join our infrastructure teams and share the knowledge with a broader community while making a real impact within our company. As a Staff Software Engineer, you will be a key technical leader and role model within the organization. We are looking for a technical lead who designs and develops technology to serve business and technology objectives, aligns points of view across teams and makes trade offs to help achieve the goals of individual teams as well as Zinnia’s broader goals. You will foster Zinnia’s culture and values around ‘be bold’, ‘team up; & ‘deliver value’. You will work closely with technical leadership and management within and outside our organization to contribute to building best-in-class core systems infrastructure for Zinnia. What You’ll Do Deliver impact by driving innovation while building and shipping software at scale Provide architectural guidance and mentorship to up-level the engineering organization Actively improve the level of craftsmanship at Zinnia by developing best practices and defining best strategies Design products/services/tools and code that can be used by others while upholding operational impact of all decisions Functioning as the tech-lead for multiple key initiatives, identify problems and opportunities and lead teams to architect, design, implement and operationalize systems Partner closely with teams within the org and customers to execute on the vision for long-term success of our core infrastructure teams. Working closely with the open-source community to participate and influence cutting edge open-source projects. Keep a platform first approach while designing products/service What You’ll Need Basic Qualifications : BS/BE in Computer Science or related technical field or equivalent technical experience 10+ years of industry experience in software design, development, and algorithm related solutions 5+ years of experience programming in object-oriented languages such as Java, J2EE, Python. 3+ years of experience as an architect, or technical leadership position. Hands-on experience developing large-scale, distributed systems, and databases Suggested Skills Distributed Systems Technical Leadership Systems Infrastructure WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are You're a Product Manager with deep expertise in PeopleSoft Financials and Supply Chain Management (FSCM) . You're someone who understands the complexities of PeopleSoft FSCM environments and can translate evolving business needs into scalable and maintainable product solutions. As a senior member of the product team, you’ll work closely with Finance, Procurement, IT, and Development teams to ensure the platform continues to support strategic and operational goals effectively What You’ll Do Partner with business stakeholders to gather, prioritize, and translate business needs into enhancements and custom solutions on the PeopleSoft FSCM platform. Own the product roadmap for PeopleSoft FSCM modules, ensuring alignment with enterprise goals and regulatory requirements. Work closely with technical teams (developers, QA, infrastructure) to deliver features on time and within scope. Conduct gap analysis and identify optimization opportunities within existing PeopleSoft modules (Finance & Treasury/Cash) such as GL, AP, AR, Asset Management, Purchasing, and Bank Setup, Deal Management, Risk Management etc. Collaborate with cross-functional teams, including Finance, Procurement, and IT, to drive module-specific customization efforts. Maintain comprehensive product documentation, including requirements, process flows, and release notes. Lead UAT sessions, stakeholder reviews, and ensure adoption of new features and enhancements. Stay current on PeopleSoft FSCM updates, patches, and new functionality and assess applicability for the organization. What You’ll Need 5+ years of total experience as Product Manager, Business Analyst, Product Owner etc. Proven experience working with PeopleSoft FSCM - Worked as Techno-Functional Consultant or Implementation Consultant Strong understanding of core PeopleSoft modules such as General Ledger, Accounts Payable/Receivable, Purchasing, Asset Management, Treasury/Cash etc. Ability to bridge technical and business needs—comfortable writing detailed business requirements and working with development teams. Excellent stakeholder management and communication skills. Familiarity with SQL, reporting tools (e.g., PS Query), and testing processes in ERP environments. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are As the Director of Product Management, you will lead a team of product managers, drive product vision and roadmap, and align cross-functional teams to deliver world-class InsurTech solutions. You’ll partner closely with engineering, underwriting, claims, compliance, and go-to-market teams to ensure our products deliver value to customers and meet business goals. What You’ll Do Strategic Leadership: Own and communicate the product vision, strategy, and roadmap for our InsurTech platform. Team Management: Lead, mentor, and grow a high-performing team of product managers. Customer-Centric Approach: Deeply understand customer needs and pain points through market research, and usage data. Execution & Delivery: Collaborate with engineering, design, and data teams to define requirements, prioritize backlogs, and ensure timely delivery of features. Cross-functional Alignment: Work with sales, marketing, legal, compliance, and operations to launch and support products in a regulated environment. Data-Driven Decision Making: Use analytics and KPIs to drive product decisions, track performance, and improve outcomes. Domain Expertise: Stay current on trends in the insurance industry, regulatory changes, and competitive landscape to inform product strategy. What You’ll Need 12+ years of product management experience, with at least 3+ years in a leadership role. Proven experience building and scaling digital products in a regulated industry, ideally insurance, InsurTech, or FinTech. Bachelor’s/Master's Degree in technology or related field Experience working with API-driven platforms and integrating with third-party data sources or partners Strong leadership and communication skills with the ability to influence at all levels Technical fluency—able to engage with engineering teams on architecture, APIs, and data models. Strong analytical mindset with experience using tools like SQL, Looker, Tableau, etc. Experience in delivering Cloud Native, Modern Tech Stacks and Customer/Sales Channel facing products. Expert level experience in delivery methodologies (Scrum/Kanban) and the use of relevant tools Ability to foster teamwork, build collaborative teams, and develop and mentor others. Ability to work independently with advanced strategic thinking skills. Must be able to travel on need basis, to meet clients/attending events. WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are Software Engineers play a key role in the design, development/configuration, unit testing, installation, and ongoing maintenance of our software platforms. Our Software Engineers work with stakeholders to develop solutions and/or products that fulfil the needs of internal stakeholders and clients. Those solutions and/or products help our clients to be more efficient and provide better service to end customers. What You’ll Do You will be responsible for developing, coding, and maintaining software modules/systems and required to modify existing software products or develop entirely new modules as per technical specifications in response to business requirements. What You’ll Need Should have 3-5 years exp in Microsoft Web Technologies (ASP.NET MVC, Dot Net Core) Demonstrable experience in C#, Entity Framework, JQuery. Ability to develop enterprise solutions following software designs. Effective communicator with both technical and non-technical audiences. Systematic problem-solving approach coupled with a strong sense of ownership. Ability to work as part of a cross-functional, global team. Experience in WebAPI, XML, JQuery/HTML/CSS. Experience with relational databases such as SQL Server SQL Server 2014/2019+ Bonus Points Good to have working experience on enterprise-level applications/products. Experience working in the insurance industry is advantageous. Knowledge of React and TypeScript would have added advantage. WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO WE ARE: Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights, the Policygenius marketplace, and market-leading products including smartoffice, annuitynet, lifespeed, winflex, TPP, vitalsales Suite, and Exchange Consulting, Zinnia is redesigning the insurance experience for shoppers, advisors, and insurers alike — and enabling more people to protect their financial futures along the way. Zinnia has over $173.7 billion in assets under administration across 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As a Software Development Engineer in Test (SQE III), you will be actively involved in building an Enterprise Automation Solution for Global Zinnia team which includes, API, WebUI, DB to speed up the product launches, customizing the Automation Testing solutions to Insurance client needs. You will be client-facing and will independently run multiple automation projects and guide other automation testers. The purpose of the role is to speed up the automation coverage by creating more reusable automation scripts. WHAT YOU’LL DO: Develop automated test scripts using ROBOT framework (Python), focusing on keyword-driven and data-driven testing. Create automation test strategy, plan, and estimates. Guide and mentor automation testing team members. Analyze tests using CI/CD tools such as GitHub pipelines or similar, with reporting in testrail or equivalent. Stay updated with AI-driven testing trends and tools similar to Cypress for modern web application testing. Ensure compliance with security testing tools and code quality analysis using tools like SonarQube. Review and improve automation processes with AI-driven tools and Test Projects. Collaborate with teams using API testing tools like Postman, and UI automation tools like Playwright. Contribute to QA strategy focusing on shift-left testing methodologies and chaos engineering practices. Provide reports and metrics using visualization tools and log analysis with Datadog, and version control with GitHub. Utilize AI and ML for test result analysis for intelligent test automation using external tools. Prior experience in advanced test scripts using BDD frameworks like Cucumber with Gherkin syntax or similar will be an added advantage. Drive automation framework implementation, leveraging tools like any Grid for distributed testing and Docker for containerized environments. Act as a subject matter expert, participating in industry conferences and forums to stay abreast of the latest trends. WHAT YOU’LL NEED: Bachelor’s degree in computer science, engineering, or a related field. Proven experience 6-7years as a quality engineer or in senior automation testing role. Proven experience in developing and maintaining automated test scripts using ROBOT framework (Python). Stay up to date with market/technology trends. Demonstrated experience in Selenium, Appium, or similar frameworks. Proficiency in programming languages such as Python, Java, or C#, XML for test automation. Advanced SQL ability and complete complex database testing Knowledge of Agile methodologies and experience working in Agile teams. Excellent problem-solving skills, with a strong attention to detail. Good understanding of continuous integration and continuous delivery practices. Ability to multitask, prioritize work, and manage time effectively in a dynamic environment. Strong analytical and decision-making abilities for test strategy and planning. Ability to travel independently up to 20% of the time. Bonus Points: Annuity, mutual funds, or life insurance work experience. FLMI or other industry- or field-related designations/certifications. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are Software Engineers play a key role in the design, development/configuration, unit testing, installation, and ongoing maintenance of our software platforms. What You’ll Do Work as part of a global, cross-functional technology team to develop innovative software/applications. Contribute to projects by creating well-designed, customized, testable, efficient code for our platforms. Write clean, maintainable, and well-documented code. Develop, test, and deploy high-quality Java applications. Providing ongoing support, troubleshooting, improvements, or custom enhancements to existing platforms. If required, occasionally participate in on-call rotations and/or provide after-hours support. Collaborate with our global teams, internal stakeholders and customers. What You’ll Need Bachelor’s/Master's Degree in Computer Engineering or Information Technology Minimum 3 years of hands-on experience in Java, J2EE, Struts/ Springs, Hibernate, Jquery, REST APIs and other related technologies. Good Understanding of Object-Oriented design methodologies, design patterns in Java Server-side java programming, JMS, Database connectivity, performance tuning, troubleshooting, multi-threaded programming, Strong working experience in at least one database management system Oracle/SQL Server/DB2. Should have worked in complex projects. Excellent analytical skills and design skills Good communication and documentation skills Exposure to onsite-offshore working model (preferred). WHAT’S IN IT FOR YOU? Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, PF, incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are You’re a highly organized and proactive technical project manager (TPM) or technical program manager (TPgM) with a strong understanding of cybersecurity. You don’t just track progress – you help shape it. You’ve worked in complex environments, and you know how to bring clarity to chaos. You’re comfortable driving multiple initiatives, projects and programs at once, keeping stakeholders aligned, and pushing security programs forward without losing sight of the details. You’re comfortable working with software engineers, security engineers, and senior stakeholders, and you’ve got a knack for solving problems that don’t have a clear blueprint. You understand how to bridge technical risk and business impact through strategic security program management and clear communication. You’re not afraid of scale, and you see security as a key enabler of trust and innovation – not just a checkbox. What You’ll Do Own the delivery of security initiatives from kickoff through completion – including planning, execution, and tracking Manage several programs simultaneously, working with stakeholders to ensure alignment on goals, priorities, and plans Develop metrics and status reports that clearly communicate progress, blockers, and risks to leadership and others Manage and coordinate initiatives like vulnerability management, penetration testing, security champions etc. Support audit readiness and ensure that findings are remediated on time and tracked through resolution Contribute to strategic planning for broader security programs, where applicable Ensure alignment of security initiatives with regulatory and compliance requirements (e.g., SOC 1, SOC 2, NIST) Assist in budget planning and resource forecasting for security initiatives Be a humble member of our team What You’ll Need 6+ years of experience in project and/or program management, ideally with a focus in Information Security or IT Project Management Professional (PMP), Program Management Professional (PgMP) or other similar certifications Understanding of to security concepts like vulnerability management, penetration testing, and risk management Experience with agile development or methodology, DevOps, CI/CD and secure development lifecycle practices Ability to clearly translate technical details to non-technical stakeholders Strong organizational habits and attention to detail Ability to manage competing priorities and timelines without dropping the ball Comfortable working independently, but collaborative when it counts Strong risk management mindset with experience facilitating risk assessments and mitigation strategies Familiar with tracking and reporting tools like JIRA WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are As a Team Lead for Life Insurance Case Management, you will serve as a critical link between our life insurance clients and insurance carriers. You will manage and develop a high-performing team within our Case Management Department, which facilitates our clients application with our insurance carriers, from beginning to end. This is a leadership position with a strong emphasis on team development, performance management, and quality control. What You’ll Do Team Leadership and Performance Management: Oversee the direct performance of a team of 10-20 associates, ensuring they meet individual and team based goals and performance targets. Conduct 1:1s, performance reviews, and professional development conversations to provide structured feedback and support growth. Manage time off (PTO requests and sick call outs) and timecards to ensure proper team scheduling and coverage. Address performance and behavioral issues through coaching and feedback to drive improvement. Manage capacity and queues on a day to day basis, ensuring the required work is complete and SLAs are met. Coaching And Development Provide ongoing coaching through side-by-sides, retroactive ticket reviews, and quality results to to support skill building and performance. Ensure direct reports have the necessary tools, resources, and feedback to excel and meet team goals. Collaborate with the quality assurance team to ensure compliance with regulations and adherence to company quality standards. Identify areas for improvement in client conversions and operational efficiency and coach employees on how to improve. Experience WHAT YOU’LL NEED: Minimum of 1 year of experience working on case management with a proven track record of individual success and growth. Skills and People Management Excellent communication skills, with an ability to provide clear, constructive feedback and maintain strong relationships. High attention to detail, with the ability to prioritize and manage multiple tasks effectively. Strong problem-solving skills and the ability to remain adaptable throughout the day. Sound judgment in people situations and the ability to handle difficult conversations and performance challenges. Demonstrated ability to provide feedback in line with company values and model empathy and tact. Ability to build a positive and supportive team culture, taking ownership of team success. A growth mindset with a desire to learn, improve, and contribute to both personal and team development. Strong teamwork mindset, taking ownership of both individual tasks and the success of the broader team. WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are Sr. Software Engineer I plays a key role in the design, development/configuration, unit testing, installation, and ongoing maintenance of ZINNIA software platforms. ZINNIA Senior Software Engineers work with stakeholders to develop solutions and/or products that fulfil the needs of ZINNIA internal stakeholders and clients. Those solutions and/or products help ZINNIA and ZINNIA clients to be more efficient and provide better service to end customers. Senior Software Engineers interact directly with Technical leaders, business stakeholders, and may periodically interact directly with ZINNIA clients What You’ll Do Work as part of a global, cross-functional team to develop innovative software for ZINNIA stakeholders. Contribute to projects by creating well-designed, customized, testable, efficient code for ZINNIA platforms. Assist our teams in providing ongoing support, troubleshooting, improvements, or custom enhancements to existing ZINNIA platforms. Flexibility to support the challenging development and delivery needs of ZINNIA Collaborate with our global teams, internal stakeholders and customers. Act as a mentor and technology expert for team members and conduct technical reviews Design, develop and validate various requirements for the ZINNIA platforms Ability to work in a fast paced environment, recognize and react to changing business needs and effectively prioritize tasks Must be self-motivated and able to work both independently and in conjunction with team members and business units. Enthusiasm and flexibility to work on a variety of projects What You’ll Need Should have 8-10 years IT experience with not less than 7+ years of strong expertise in Java technology with end to end project life cycle experience using Agile / Kanban methodologies. Demonstrable experience in Java and AWS Ability to develop enterprise solutions following software designs Experience with relational databases such as Oracle and/or SQL Server Understanding of advanced design patterns, API-first design, and SOLID principles Experience with AWS Experience releasing software through full CI/CD Effective communicator with both technical and non-technical audiences Systematic problem-solving approach coupled with a strong sense of ownership Ability to work as part of a cross-functional, global team Evaluation of new and upcoming technologies. Providing technical assistance, problem resolution and troubleshooting support. Eager to learn new tools and technologies. Qualifications Should have BTech / BE / MCA / MTech / ME or equivalent qualification from reputed institutes Must Have Skills Java, AWS, Dev Ops Concepts and Implementation JIRA, Confluence, GitHub Good To Have Skills Knowledge of performance tuning, security, scalability Dev Ops Implementation WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are As part of our software engineering team, you will take the lead in building the next-generation infrastructure and platforms for Zinnia, including but not limited to: scalable data storage infrastructure, analytics platform, streams processing and data pipelines, cutting-edge search platform, best-in-class AI/ML infrastructure, Kubernetes compute infrastructure, document storage infrastructure, etc. You will work and learn among the best, putting to use your passion for distributed technologies and algorithms, API design and systems design, and your passion for writing code that performs at massive scale. We also work with industry standard open source infrastructure technologies like Kubernetes, GRPC and GraphQL - come join our infrastructure teams and share the knowledge with a broader community while making a real impact within our company. As a Staff Software Engineer, you will be a key technical leader and role model within the organization. We are looking for a technical lead who designs and develops technology to serve business and technology objectives, aligns points of view across teams and makes trade offs to help achieve the goals of individual teams as well as Zinnia’s broader goals. You will foster Zinnia’s culture and values around ‘be bold’, ‘team up; & ‘deliver value’. You will work closely with technical leadership and management within and outside our organization to contribute to building best-in-class core systems infrastructure for Zinnia. What You’ll Do Deliver impact by driving innovation while building and shipping software at scale Provide architectural guidance and mentorship to up-level the engineering organization Actively improve the level of craftsmanship at Zinnia by developing best practices and defining best strategies Design products/services/tools and code that can be used by others while upholding operational impact of all decisions Functioning as the tech-lead for key initiatives, identify problems and opportunities and lead teams to architect, design, implement and operationalize systems Partner closely with teams within the org and customers to execute on the vision for long-term success of our core infrastructure teams Keep a platform first approach while designing products/service What You’ll Need BS/BE in Computer Science or related technical field or equivalent technical experience 8+ years of industry experience in software design, development, and algorithm related solutions 5+ years of experience programming in object-oriented languages such as C#, Typescript 2+ years of experience as an architect, or technical leadership positions Hands-on experience developing large-scale, distributed systems, and databases Hands-on experience of cloud platforms (Preferably AWS) Preferred Qualifications MS or PhD degree in Computer Science or related technical discipline 10+ years of experience in software design, development, and algorithm related solutions with at least 5 years of experience in a technical leadership position 7+ years of experience in an object-oriented programming language such as C#, Typescript 5+ years of experience with large-scale distributed systems and client-server architectures Experience in architecting and designing large-scale distributed systems related to data infrastructure, Kubernetes, and platforms. WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less