298 Customercentric Approach Jobs - Page 10

You are seeking an experienced and strategic Senior Manager, HR Operations with 7-10 years of progressive experience in HR operations. In this role, you will lead and manage day-to-day HR operations functions, including employee lifecycle management, compliance, and exit processes. You need to be adaptable to varying organizational cultures and navigate complex, evolving situations. As the Senior Manager, HR Operations, you will report to the Chief Manager, Global Employee Experience Centre and lead a team of 3 members. Your critical qualities should include strong organizational skills, cross-functional collaboration, a process improvement mindset, problem-solving and analytical skills, att...

As an Admission/ Sr. Admission Counsellor at Aimlay Pvt. Ltd., you will be a key member of the day shift team, responsible for contacting and following up with prospective clients through inbound and outbound calls. Your primary objective will be to effectively explain Aimlay's services, convert leads into successful enrollments, and conduct need-based counselling to understand the clients" educational requirements. Additionally, you will deliver compelling online presentations and product demonstrations, build strong client relationships to ensure satisfaction and repeat business, and achieve monthly sales targets and performance goals. It is essential to maintain updated records of communi...

As a Sales Executive specializing in Diamond Jewellery, your primary responsibility will involve engaging with both B2B clients and customers to comprehensively understand their needs. You will be expected to showcase a wide range of jewellery items, provide detailed product information, and work towards meeting designated sales targets. Your focus will extend beyond mere transactions, as you will be required to deliver exceptional customer service, establish strong relationships, and cater to after-sales requirements. Moreover, maintaining attractive displays, overseeing inventory management, staying updated on industry trends, conducting seamless transactions, and adhering to store protoco...

As an Apparel Retail Store Manager, your primary responsibility will be to drive sales, profitability, visual merchandising, and customer satisfaction within the apparel department. You will be expected to achieve revenue, gross margin, and sales targets while effectively managing inventory levels, minimizing shrinkage, and controlling expenses to enhance profitability. Adherence to standard operating procedures (SOPs) and visual merchandising guidelines will be crucial for ensuring effective product presentation. Recruitment, training, and development of apparel department staff will be essential to enhance product knowledge, selling techniques, and customer service practices. Furthermore, ...

As an Admission/ Sr. Admission Counsellor at Aimlay Pvt. Ltd., you will be a key member of our day shift team. Aimlay is a renowned edtech counselling firm with a successful history of over 15 years. Specializing in guiding working professionals to enhance their academic and career prospects, we focus on helping individuals manage their professional obligations while upgrading their skills and education simultaneously. Your responsibilities will include contacting and following up with potential clients through inbound and outbound calls, provided with leads. You will be required to effectively articulate Aimlay's services, leading to the conversion of leads into enrollments. Conducting need...

The Assistant AGM - P2P (Business Development & Operations) position in Hyderabad falls under the Senior Management work level and reports to the Head of P2P. As an experienced AGM - P2P, you will be responsible for leading end-to-end sales, business development, and operational excellence in a B2B pharmaceutical/life sciences setting. Your role will involve driving growth through managing client relationships, portfolio strategy, and fostering cross-functional collaboration to ensure profitability and compliance. Your key responsibilities will include: - Business Development: Spearheading P2P sales initiatives for new/existing molecules, acquiring new clients, and expanding market presence....

The role of an Operations Lead is to act as an experienced Project Coordinator overseeing Residential Interior fit-out projects in collaboration with design and installation teams. As the single point of contact for customers during the execution phase, you will be responsible for various key tasks. Your responsibilities will include conducting a detailed review of drawings, ensuring alignment with the scope as per the Bill of Quantities (BOQ), and effectively communicating the same to customers. You will be tasked with receiving materials from the Warehouse, validating them based on orders/BOQ, and coordinating day-to-day activities to foster teamwork among all project stakeholders. Additio...

The company iEnergizer, located in Gurgaon, is currently hiring for the Travel Process (GDS Experienced) position. The ideal candidate should have a minimum of 6 months of experience in the GDS travel domain. Both undergraduate and graduate candidates are welcome to apply for this role. The salary offered for this position ranges from 28,000 to 40,000 CTC. As a Travel Process (GDS Experienced) employee, your responsibilities will include handling international and domestic travel bookings using GDS, assisting customers with reservations, changes, cancellations, refunds, claims, and baggage, as well as providing accurate fare quotes and reissues. The key skills required for this role are prof...

The front office receptionist at Kalyan Jewellers will be the first point of contact, responsible for welcoming visitors, handling inquiries, and managing calls with professionalism. This role requires excellent communication skills, a customer-centric approach, and the ability to coordinate front-desk activities efficiently. Minimum Experience required is for Freshers to apply. Minimum Qualification required is Graduate. Gender preference is Male. Age Limit for applicants is between 18 to 30 years. The job location will be at various branches of Kalyan Jewellers. It has come to our notice that there is a job scam in the name of our organization. While we are actively recruiting new employee...

As a Sales Professional at Credifin Limited, you will be responsible for promoting and selling Loan Against Property (LAP) products to our diverse clientele. Your primary focus will be on achieving sales targets while ensuring customer satisfaction and maintaining high standards of service quality. Your qualifications should include proven experience in sales, specifically in the financial sector with a strong preference for LAP products. A comprehensive understanding of various financial products and services is essential for this role. Your leadership and team management skills will be crucial in guiding and motivating your team towards achieving collective goals. Effective communication a...

As a Customer-Focused Senior Site Reliability Engineer (SRE) at Integral, you will be part of the Site Reliability Engineering organization that aims to deliver unparalleled service levels to customers. The SRE team is focused on automation, real-time monitoring, and self-healing systems to provide a flawless 24/7 experience. Within the SRE team, specialized roles such as Platform SREs, Application Automation Engineers, and Customer-Focused SREs work together to create scalable, efficient, and future-ready solutions. The team is dedicated to innovation, leveraging AI to develop autonomous agents and automate complex processes, shaping the future of operational engineering. Joining Integral m...

You will be responsible for conducting outbound calls to potential customers in order to promote and sell SaaS-based software solutions. Your main duties will include identifying and qualifying leads through cold calling, understanding customer needs, and updating CRM records with customer interactions. Additionally, you will collaborate with the sales team to schedule product demos and meetings, with the ultimate goal of achieving and surpassing monthly targets for lead generation and conversions. Your role will also involve handling objections, providing solutions to potential clients, and staying informed about industry trends and competitor offerings. To qualify for this position, you sh...

You are a dynamic and experienced Team Leader responsible for driving sales within designated branch offices. Your role requires a strong sales acumen, proven success in achieving high sales targets, and the ability to lead and motivate a team effectively. You should have a track record of exceeding sales goals in a target-driven environment, preferably in service industries like insurance, where high targets and customer satisfaction are paramount. Candidates with backgrounds in high-pressure, target-driven service industries such as insurance or financial services are preferred. The ability to achieve high sales targets and build a strong client base are key aspects of this role. Your key ...

The client is a globally renowned corporate workplace design and build firm, operating in 17 cities across APAC and boasting strategic partnerships worldwide, facilitating workplace solutions in over 80 locations. Currently, there are four open positions in Hyderabad and Gurgaon. For Gurgaon, there are two positions available for a Sr. Lead / Sr. Manager BD role. In Hyderabad, there are two positions open for Lead and Head BD. As a Sr. Lead / Lead - Client Solutions (Business Development), your role is crucial in propelling the organization's growth by identifying and securing new business opportunities within the Workplace Design, Corporate Interior, and Architecture industry. Your primary ...

As a Key Account Manager for Higher Education and Skills (HE) English in North India, your primary responsibility is to manage and enhance strategic relationships with high-value Higher Education and Skills networks across India and South Asia. You will be driving the adoption of English language learning and assessment products and services, aiming to increase customer satisfaction and contribute to revenue and impact targets for the Higher Education and Skills English portfolio. Your key responsibilities will include managing a portfolio of high-value customers and Higher Education groups, developing and executing Account Plans to retain and grow business, building trust-based relationship...

India Filings Private Limited is seeking passionate and customer-focused individuals to join us as Customer Relationship Executives. As a Customer Relationship Executive, you will be a key point of contact for our clients, providing them with personalized assistance and support. If you are dedicated to delivering exceptional customer experiences and are ready to embark on a rewarding journey, we invite you to apply. Responsibilities: - Interact with clients to understand their needs and provide solutions. - Address client inquiries, concerns, and requests promptly. - Assist clients in navigating our services and offerings. - Maintain accurate and updated client records. - Collaborate with te...

As a Key Account Manager for Higher Education and Skills (HE) - English in North India, your main responsibility is to manage and nurture strategic relationships with high-value HE networks in India and South Asia. Your goal is to drive the adoption of English language Learning and Assessment products and services among these networks, enhance customer satisfaction, and contribute to the revenue and impact targets for the HE English portfolio. You will be managing a portfolio of high-value customers and HE groups, serving as the primary relationship manager. Developing and executing Account Plans to retain and grow business from key accounts will be a crucial part of your role. Building trus...

As a Fitness Trainer, you will be required to communicate effectively with clients, showcasing a pleasant, confident, and outgoing personality. Your role will involve demonstrating various exercises and routines, as well as observing clients during workouts to provide guidance on correct techniques in order to prevent injuries and enhance overall fitness levels. Additionally, you will need to offer alternative exercises tailored to different fitness levels. Monitoring clients" progress, adapting programs as necessary, and creating customized workout plans are integral aspects of this role. Flexibility in working straight or split shifts is essential, along with a customer-centric approach an...

The Key Accounts Executive (HORECA) role within the Sales Department in Andheri -Sakinaka requires you to be proactive in generating sales within the Hotel, Restaurant, and Catering (HORECA) sector. Your primary focus will be on establishing and nurturing relationships with key decision-makers, promoting the company's products, and meeting sales targets through effective telesales strategies. Your responsibilities will include making outbound calls to both prospective and existing HORECA clients, identifying sales opportunities, and achieving monthly/quarterly targets. Additionally, you will be expected to generate leads through various methods such as cold calling, referrals, and networking...

Job Description: We are seeking a dedicated Customer Service Executive to efficiently handle inbound billing inquiries from international customers. The ideal candidate should possess a minimum of 12 months of experience in managing international voice calls, demonstrating a comprehensive knowledge of billing procedures including recurring bills, billing cycle adjustments, surcharges, and taxes. This role demands exceptional problem-solving abilities, adeptness in addressing complex issues, and a strong commitment to delivering superior customer service in a dynamic work environment. Key Responsibilities: - Address billing concerns effectively through inbound calls and emails, employing effi...

Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 professionals spread across 30+ countries, we are defined by our innate curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Driven by our purpose, which is the relentless pursuit of a world that works better for people, we specialize in serving and transforming leading enterprises, including Fortune Global 500 companies, by leveraging our in-depth business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the positio...

Job Description: Redefining Flexible Packaging & Flexo Printing, Srushti Enterprise, founded in 1994, is a leading force in India's printing and packaging landscape. We offer curated offerings for printers and flexible packaging converters, serving as a single-source supplier for their diverse needs. Partnering with renowned manufacturers, we provide high-quality printing products at competitive prices, tailored to meet unique packaging requirements. This is a full-time on-site role located in Mumbai for the position of Business Head - Flexible Packaging at Srushti Enterprise. The role involves overseeing day-to-day operations related to flexible packaging, developing business strategies, ma...

The role of Key Account Manager for Higher Education and Skills (HE) - English in North India within the Higher Education and Skills (HE) English Department based in New Delhi as a permanent employee involves managing and cultivating strategic relationships with high-value Higher Education and Skills (HE) networks across India and South Asia. The primary objective is to drive the adoption of English language Learning and Assessment products and services, enhance customer satisfaction, and contribute to revenue and impact targets for the Higher Education and Skills (HE) English portfolio. Key responsibilities include managing a portfolio of high-value customers and HE groups, developing and e...

As a dynamic Business Development Executive with experience in SaaS-based software sales and cold calling, your main responsibility will be to conduct outbound calls to potential customers and effectively promote and sell our software solutions. Your excellent communication skills and customer-centric approach will play a key role in identifying and qualifying leads through cold calling and follow-ups. Understanding customer needs and providing relevant product information will be crucial in converting prospects into leads. You will be expected to maintain and update CRM records with customer interactions and sales progress, working closely with the sales team to schedule product demos and m...

The position of Dy. Manager / Manager Applications (Healthcare) requires a candidate with a Diploma / B.E. in Electronics or Mechanical Engineering and 10-15 years of experience in OEM packaging machinery or a related industry. As the Dy. Manager / Manager Applications (Healthcare), your responsibilities will include the installation, commissioning of machinery, and handling service calls based on customer requirements. You will be expected to provide technical support and feedback to the New Product Development (NPD) teams, assist the sales team in understanding customer needs, and freeze technical specifications. Conducting competitor analysis to enhance product positioning, ensuring custo...