Fingertip Technologies

As a dynamic Business Development Executive with experience in SaaS-based software sales and cold calling, your main responsibility will be to conduct outbound calls to potential customers and effectively promote and sell our software solutions. Your excellent communication skills and customer-centric approach will play a key role in identifying and qualifying leads through cold calling and follow-ups. Understanding customer needs and providing relevant product information will be crucial in converting prospects into leads. You will be expected to maintain and update CRM records with customer interactions and sales progress, working closely with the sales team to schedule product demos and meetings. Achieving and exceeding monthly targets for lead generation and conversions will be a key performance indicator. Handling objections and providing appropriate solutions to potential clients will also be part of your daily tasks. Staying updated with industry trends and competitor offerings will ensure that you are well-prepared for customer interactions. To excel in this role, you should have 3-4 years of experience in business development, preferably in SaaS-based software sales. Strong experience in cold calling and lead generation is essential, along with excellent verbal and written communication skills in English and Malayalam. Your ability to handle customer objections and negotiate effectively will be critical in closing deals. Experience working with CRM tools will be considered a plus, and immediate availability to join is required to hit the ground running.,

You will be responsible for conducting outbound calls to potential customers in order to promote and sell SaaS-based software solutions. Your main duties will include identifying and qualifying leads through cold calling, understanding customer needs, and updating CRM records with customer interactions. Additionally, you will collaborate with the sales team to schedule product demos and meetings, with the ultimate goal of achieving and surpassing monthly targets for lead generation and conversions. Your role will also involve handling objections, providing solutions to potential clients, and staying informed about industry trends and competitor offerings. To qualify for this position, you should have 3-4 years of experience in business development, specifically in SaaS-based software sales. Strong expertise in cold calling and lead generation is essential, along with excellent verbal and written communication skills in English and Malayalam. The ability to effectively manage customer objections and negotiate will be crucial in this role. Experience with CRM tools would be advantageous, and immediate availability to join the team is required.,

You will be responsible for testing and documenting Salesforce applications designed for customers, partners, and internal business users in the role of a Senior QA Engineer. This is an exciting opportunity to join a rapidly growing organization and contribute to all aspects of the development lifecycle for internal business systems. The primary application you will test is Salesforce and other applications developed on the Force.com platform. Close collaboration with business analysts, administrators, and developers is essential for success in this position. Your responsibilities will include designing, creating, and maintaining comprehensive test plans and test cases. You will be expected to perform extensive functional, integration, regression, and end-to-end system testing independently and collaboratively. Working closely with development and business teams to ensure the highest quality software is deployed within the defined delivery timelines is a key aspect of this role. Additionally, troubleshooting, analyzing, isolating, and reporting defects to the Salesforce development team will be part of your daily tasks. You will also be required to evaluate risks associated with test plans and provide recommendations for mitigation, as well as contribute to QA process standardization and continuous improvement initiatives. Effective communication with cross-functional teams to ensure alignment and clarity in testing goals and results is crucial. To qualify for this position, you should have 4-8 years of experience in Salesforce testing. Excellent verbal and written communication skills are necessary, with the ability to articulate technical issues to both technical and non-technical stakeholders. Experience working in an Agile development environment with knowledge of SCRUM methodologies and the Software Development Life Cycle (SDLC) is preferred. Strong experience in test planning, test case management, and reporting is required. Hands-on experience with Application Lifecycle/Test Management tools such as Jira, Azure DevOps, etc., is expected. Experience in API testing using tools like Postman, SoapUI, or equivalent is a plus. Knowledge of project management or business analysis is also beneficial and adds value to the role.,