298 Customercentric Approach Jobs - Page 7

Role Overview: You will be the Key Account Manager for Higher Education and Skills (HE) - English in South India, where your main responsibility will be managing and developing strategic relationships with high-value Higher Education and Skills networks across India and South Asia. Your primary focus will be on driving the adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills English portfolio. Key Responsibilities: - Manage a portfolio of high-value customers and Higher Education groups. - Develop and execute Account Plans to meet customer needs. - Build ...

Role Overview: As a Customer Care Representative, you will be responsible for addressing customer inquiries and resolving issues in a timely and professional manner. You will have the opportunity to work in a dynamic environment where excellent communication skills and a customer-centric approach are essential. This position is available in various job types including full-time, part-time, permanent, and suitable for freshers who are looking to kickstart their career in customer service. You will be expected to work 48 hours per week, with the flexibility to choose from day, evening, or morning shifts based on the schedule provided. Key Responsibilities: - Address customer inquiries and reso...

As a Sales Executive (Multilingual) at Fusion CX in Gurugram, you will play a crucial role in the high-energy sales team. If you are proficient in Tamil, Kannada, and Hindi and have a passion for sales, this is the perfect opportunity for you to showcase your language skills and communication strengths. Your ability to connect with customers, understand their needs, and provide effective solutions will directly impact the sales success of the company. - Handle assigned leads from start to finish, manage customer expectations, and ensure quick and accurate resolutions within the specified time frame. - Maintain a high level of compliance with standard operating procedures and stay updated on ...

Role Overview: You will be part of a growing team of System Engineers at L1 and L2 levels in our managed IT services department. In this role, you will excel in a dynamic and client-centric setting that prioritizes technical expertise and exceptional service delivery. Working alongside a collaborative team, you will have the opportunity to innovate, learn continuously, and develop professionally while engaging with cutting-edge technologies and enterprise-level infrastructure. Key Responsibilities: - Provide both remote and on-site support for desktops, laptops, and peripherals. - Diagnose and troubleshoot hardware, software, network, and system issues. - Configure, install, and maintain Out...

Role Overview: You will be joining Ashok Leyland as a Senior Consultant - Placement and Training based in Hosur. In this full-time on-site role, your primary responsibilities will include managing the placement process, conducting training sessions, and delivering exceptional customer service. Your role will entail analyzing market trends, sourcing potential candidates, designing and executing training programs, and ensuring effective communication with clients and stakeholders. Key Responsibilities: - Manage the placement process - Conduct training sessions - Deliver exceptional customer service - Analyze market trends - Source potential candidates - Design and execute training programs - E...

As an Oracle Cloud SCM Consultant, you will be responsible for implementing and supporting Oracle Supply Chain Management (SCM) Cloud solutions for clients. Your primary focus will be on gathering business requirements, designing solutions, configuring the system, and providing ongoing support. - Conduct workshops to gather business requirements - Create functional design documents - Configure the Oracle SCM Cloud system - Conduct testing and provide end-user training - Troubleshoot issues, resolve system defects, and improve the Oracle SCM Cloud solution continuously To excel in this role, you should have a strong understanding of supply chain management principles and experience with Oracl...

As a GL Accountant at Hempel, your main responsibilities will include: - Performing general ledger accounting tasks according to Hempel rules - Identifying, calculating, and posting various financial elements such as fixed assets register and depreciation, assets under construction, clearing, prepaid costs register, accruals register, provisions, revaluations, current account and loans - Preparing monthly management reports - Maintaining proper documentation for the above tasks - Coordinating month close for selected accounts - Reviewing the correctness of accounts and initiating corrective actions - Conducting trial balance reviews and reconciliations prior to month close - Handling tax, st...

As a part of this role, you will be responsible for qualifying leads and maintaining the CRM system. Your duties will include: - Identifying and targeting potential clients efficiently. - Handling outreach and engagement activities to enhance the company's client base. Gravity is a dynamic company operating a commerce platform similar to Shopify, with a global presence that includes offices in the USA, UAE, and India. Apart from our core product offerings, we specialize in IT technology consulting, providing innovative solutions across various industries. Our mission is to drive digital transformations and facilitate significant growth for our clients. At Gravity, we strongly believe in the ...

Role Overview: As a Customer Service Executive in the Wellness/Health Sector at Regul Solutions, you will play a crucial role in maintaining high standards of customer service and ensuring that clients receive the best possible experience. Your primary responsibilities will include answering inbound customer calls promptly and professionally, providing accurate information on products and services, addressing customer concerns and complaints, and offering guidance on health and wellness solutions. You will also be responsible for conducting outbound calls for follow-ups, proactive outreach to inform clients about new products and promotions, managing call lists efficiently, and maintaining d...

As a Technical Manager for CAD & Mold Products at Sandvik Intelligent Manufacturing, your role will involve driving technical efforts to support the growth of direct and indirect sales of Cimatron CAD and Mold products/solutions for India and Southeast Asia region. You will be responsible for providing high-quality technical support to the sales team during pre-sales stage, conducting training sessions for customers and resellers, managing post-sales technical support, and collaborating closely with sales and product teams to ensure customer satisfaction and product adoption. **Key Responsibilities:** - Partner with the sales team to deliver product/solution technical presentations, demonstr...

As a Training Leader at Wipro in Bengaluru, specializing in Content Moderation within the Trust & Safety domain, your role is crucial in ensuring the successful achievement of all training goals and objectives at an account level. Your responsibilities include: - Developing and implementing learning strategies. - Collaborating with business leaders and subject matter experts to design relevant content. - Maintaining positive relationships with internal and external stakeholders. Your expertise in adult learning theories, ROI measurement, and evaluation frameworks will be essential for assessing and reporting on learning service performance. You will provide data-driven recommendations for im...

Role Overview: As a Senior Executive or Assistant Manager in OEM Sales and Sales Planning at Rotomotive Powerdrives India Ltd, your primary responsibility will involve supporting the OEM sales and planning function. You will be responsible for managing customer orders, coordinating with internal teams, and ensuring timely and accurate order fulfillment. Your role will be crucial in maintaining strong relationships with OEM clients and supporting the execution of sales plans. Key Responsibilities: - Processing and tracking OEM customer orders - Working closely with production and logistics teams to ensure timely delivery - Assisting in preparing sales forecasts and demand plans - Acting as th...

You will be part of a team at Times Internet that creates premium digital products to simplify and enhance the lives of millions. With a significant presence in categories such as News, Sports, Fintech, and Enterprise solutions, Times Internet's portfolio includes iconic brands like TOI, ET, NBT, Cricbuzz, Times Prime, and more, all crafted to enrich experiences and bring individuals closer to their interests and aspirations. In your role as a Branded Content Editor for the Spotlight team at Times Internet, you will collaborate with brands to develop customized content that aligns with both TIL's ethos and the brand's mission. Seeking a passionate digital journalist who excels in creating en...

Role Overview: You will join iGene Labserve Pvt. Ltd., a renowned provider of scientific solutions in laboratory instrumentation across various sectors such as Healthcare, Genomics, Drug Discovery, Bio-pharma, and Food & Beverages. Our commitment lies in delivering advanced technologies and an optimal product range to streamline laboratory operations and overcome obstacles. At iGene Labserve, we prioritize aligning with customer requirements with unwavering dedication. Key Responsibilities: - Deliver technical assistance and scientific resolutions to clients - Oversee sales procedures and foster enduring customer connections - Organize product demonstrations and discern customer requisites -...

Role Overview: As an Export Manager based in Chandigarh, your primary responsibility will be to develop and execute export strategies, plans, and budgets to enhance market share and sales in international markets. You will be tasked with identifying potential customers, creating new business opportunities, and maintaining strong relationships with key accounts, distributors, and agents globally. Conducting product presentations, monitoring export performance, and collaborating with internal departments will also be key aspects of your role. Key Responsibilities: - Develop and execute export strategies, plans, and budgets to enhance market share and sales in international markets - Identify p...

You will be working at NGIVD, a company dedicated to revolutionizing disease diagnosis to ensure accurate, timely, and affordable testing for all individuals. By leveraging the capabilities of Made in India, we develop diagnostic solutions that are tailored to local requirements while upholding global quality standards. Our manufacturing facility is ISO 9001, ISO 13485, and ISO 14001 certified, reflecting our unwavering commitment to excellence. We specialize in addressing infectious and lifestyle diseases, bridging the gap between cutting-edge research and practical patient care to enhance overall health outcomes. As a full-time Territory Sales Manager based in Agra, your primary responsibi...

Role Overview: As a Team Lead (Real Estate) based in Bengaluru, you will be responsible for managing team performance tracking, advising property buyers, understanding their needs, recommending suitable properties, and providing all necessary information to help clients make informed decisions. Key Responsibilities: - Manage team performance tracking - Advise and assist property buyers - Understand client needs and recommend suitable properties - Provide necessary information for clients to make informed decisions Qualifications Required: - Excellent communication skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proven experience in real estate ...

As a CRM Head at the organization, you will play a crucial role in leading the customer relationship management function. Your responsibilities will include overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring top-notch client servicing standards across all projects. To excel in this role, you will need to bring in leadership qualities, innovative processes, and a customer-centric approach to enhance satisfaction, loyalty, and brand trust. - Lead, mentor, and manage the CRM team - Develop and implement CRM strategies - Handle customer escalations and conflict resolutions - Ensure timely issuance of legal documentation - Maintain client records in CR...

As an Account Manager at our company located in Noida, your role is crucial in driving the overall growth of the account and managing all stakeholders associated with the account, both internally and externally. Your responsibilities include: - **Client Relationship Management:** You will penetrate the given account, engage regularly, and enhance client engagement by building and maintaining strong, long-lasting customer relationships. - **Market Research:** Collect intelligence on clients, their market, competitors, and industry. - **Account Management:** Ensure smooth and timely delivery of all requirements to clients, manage client satisfaction, and track contract signing, agreement recei...

As a member of the team, you will be at the forefront of remote employment, enabling global talent recruitment and work without geographical limitations. The company is committed to transforming the traditional employer of record (EOR) space with innovative digital solutions. With the backing of industry giants like Sequoia, DST, and Tiger Global, we are rapidly growing and seeking talented individuals who share our drive for innovation. **Key Responsibilities:** - Join the Global Insurance and Benefits team to deliver exceptional benefits to employees worldwide. - Develop new policies in various countries and oversee their implementation. - Provide customized recommendations to employers gl...

As the HR Operations Manager, you will play a vital role in managing centralized HR operations to streamline processes, ensure compliance, and enhance employee experience through timely service delivery. Your responsibilities will include: - Ensuring accuracy and compliance in HR processes & policy - Responding to employee inquiries and resolving HR-related issues - Providing guidance on policies and procedures - Supporting digitization initiatives for onboarding, allowance automation, and exit management in the HR Shared Services department - Ensuring the accuracy of employee data and HR metrics - Generating reports on workforce analytics, attendance, and other key metrics - Managing employ...

Role Overview: As a Customer Support Executive, you will be responsible for handling customer queries via voice, email, and chat for processes such as Games Blended, APB Email, APB Voice, and Acko. Your primary focus will be on providing effective solutions to ensure customer satisfaction while maintaining accurate records of customer interactions. Collaborating with the internal team to resolve issues quickly and meeting performance metrics such as response time, resolution time, and customer feedback are key responsibilities in this role. Key Responsibilities: - Handle customer queries through voice, email, and chat channels effectively - Provide solutions to ensure customer satisfaction -...

Role Overview: You will be responsible for delivering high-impact product demonstrations and driving customer engagement within the Education & Training industry. Your role will involve showcasing products to schools and teachers, ensuring their specific needs are met through customized demonstrations. Key Responsibilities: - Deliver compelling product demos - Partner with sales teams to drive conversions - Capture customer insights to enhance adoption and user experience - Work closely with sales teams to simplify product understanding - Elevate demo excellence through training initiatives - Maintain high-impact demo scripts for consistency and effectiveness - Track demo performance and opt...

Role Overview: As an Assistant Manager, Service Delivery at ReSource Pro, you will lead and manage internal delivery teams to address incidents, problems, and operational issues impacting clients. Your main responsibilities will include driving teams to resolve problems, conducting root cause analysis, and ensuring client satisfaction, work quality, and efficiency meet current and future business needs. You will supervise Service Delivery Supervisors and client teams to establish and maintain a motivated and skilled service delivery workforce. Key Responsibilities: - Supervise Service Delivery Supervisors and client teams to maintain a motivated and skilled service delivery workforce - Drive...

Role Overview: As a sales intern, your main responsibility will be to explain our products and services clearly and persuasively to potential customers, whether it is over the phone or in person. You will also be required to engage with customers face-to-face at our office when necessary, building rapport and addressing any queries they may have to ensure a positive experience. Key Responsibilities: - Explain products and services clearly and persuasively to potential customers over the phone or in person. - Engage with customers in person at the office as needed. - Build rapport with customers and address their queries to ensure a positive experience. Qualifications Required: - Excellent co...