211 Customercentric Approach Jobs - Page 7

You are a dynamic and experienced Team Leader responsible for driving sales within designated branch offices. Your role requires a strong sales acumen, proven success in achieving high sales targets, and the ability to lead and motivate a team effectively. You should have a track record of exceeding sales goals in a target-driven environment, preferably in service industries like insurance, where high targets and customer satisfaction are paramount. Candidates with backgrounds in high-pressure, target-driven service industries such as insurance or financial services are preferred. The ability to achieve high sales targets and build a strong client base are key aspects of this role. Your key ...

The client is a globally renowned corporate workplace design and build firm, operating in 17 cities across APAC and boasting strategic partnerships worldwide, facilitating workplace solutions in over 80 locations. Currently, there are four open positions in Hyderabad and Gurgaon. For Gurgaon, there are two positions available for a Sr. Lead / Sr. Manager BD role. In Hyderabad, there are two positions open for Lead and Head BD. As a Sr. Lead / Lead - Client Solutions (Business Development), your role is crucial in propelling the organization's growth by identifying and securing new business opportunities within the Workplace Design, Corporate Interior, and Architecture industry. Your primary ...

As a Key Account Manager for Higher Education and Skills (HE) English in North India, your primary responsibility is to manage and enhance strategic relationships with high-value Higher Education and Skills networks across India and South Asia. You will be driving the adoption of English language learning and assessment products and services, aiming to increase customer satisfaction and contribute to revenue and impact targets for the Higher Education and Skills English portfolio. Your key responsibilities will include managing a portfolio of high-value customers and Higher Education groups, developing and executing Account Plans to retain and grow business, building trust-based relationship...

India Filings Private Limited is seeking passionate and customer-focused individuals to join us as Customer Relationship Executives. As a Customer Relationship Executive, you will be a key point of contact for our clients, providing them with personalized assistance and support. If you are dedicated to delivering exceptional customer experiences and are ready to embark on a rewarding journey, we invite you to apply. Responsibilities: - Interact with clients to understand their needs and provide solutions. - Address client inquiries, concerns, and requests promptly. - Assist clients in navigating our services and offerings. - Maintain accurate and updated client records. - Collaborate with te...

As a Key Account Manager for Higher Education and Skills (HE) - English in North India, your main responsibility is to manage and nurture strategic relationships with high-value HE networks in India and South Asia. Your goal is to drive the adoption of English language Learning and Assessment products and services among these networks, enhance customer satisfaction, and contribute to the revenue and impact targets for the HE English portfolio. You will be managing a portfolio of high-value customers and HE groups, serving as the primary relationship manager. Developing and executing Account Plans to retain and grow business from key accounts will be a crucial part of your role. Building trus...

As a Fitness Trainer, you will be required to communicate effectively with clients, showcasing a pleasant, confident, and outgoing personality. Your role will involve demonstrating various exercises and routines, as well as observing clients during workouts to provide guidance on correct techniques in order to prevent injuries and enhance overall fitness levels. Additionally, you will need to offer alternative exercises tailored to different fitness levels. Monitoring clients" progress, adapting programs as necessary, and creating customized workout plans are integral aspects of this role. Flexibility in working straight or split shifts is essential, along with a customer-centric approach an...

The Key Accounts Executive (HORECA) role within the Sales Department in Andheri -Sakinaka requires you to be proactive in generating sales within the Hotel, Restaurant, and Catering (HORECA) sector. Your primary focus will be on establishing and nurturing relationships with key decision-makers, promoting the company's products, and meeting sales targets through effective telesales strategies. Your responsibilities will include making outbound calls to both prospective and existing HORECA clients, identifying sales opportunities, and achieving monthly/quarterly targets. Additionally, you will be expected to generate leads through various methods such as cold calling, referrals, and networking...

Job Description: We are seeking a dedicated Customer Service Executive to efficiently handle inbound billing inquiries from international customers. The ideal candidate should possess a minimum of 12 months of experience in managing international voice calls, demonstrating a comprehensive knowledge of billing procedures including recurring bills, billing cycle adjustments, surcharges, and taxes. This role demands exceptional problem-solving abilities, adeptness in addressing complex issues, and a strong commitment to delivering superior customer service in a dynamic work environment. Key Responsibilities: - Address billing concerns effectively through inbound calls and emails, employing effi...

Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 professionals spread across 30+ countries, we are defined by our innate curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Driven by our purpose, which is the relentless pursuit of a world that works better for people, we specialize in serving and transforming leading enterprises, including Fortune Global 500 companies, by leveraging our in-depth business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the positio...

Job Description: Redefining Flexible Packaging & Flexo Printing, Srushti Enterprise, founded in 1994, is a leading force in India's printing and packaging landscape. We offer curated offerings for printers and flexible packaging converters, serving as a single-source supplier for their diverse needs. Partnering with renowned manufacturers, we provide high-quality printing products at competitive prices, tailored to meet unique packaging requirements. This is a full-time on-site role located in Mumbai for the position of Business Head - Flexible Packaging at Srushti Enterprise. The role involves overseeing day-to-day operations related to flexible packaging, developing business strategies, ma...

The role of Key Account Manager for Higher Education and Skills (HE) - English in North India within the Higher Education and Skills (HE) English Department based in New Delhi as a permanent employee involves managing and cultivating strategic relationships with high-value Higher Education and Skills (HE) networks across India and South Asia. The primary objective is to drive the adoption of English language Learning and Assessment products and services, enhance customer satisfaction, and contribute to revenue and impact targets for the Higher Education and Skills (HE) English portfolio. Key responsibilities include managing a portfolio of high-value customers and HE groups, developing and e...

As a dynamic Business Development Executive with experience in SaaS-based software sales and cold calling, your main responsibility will be to conduct outbound calls to potential customers and effectively promote and sell our software solutions. Your excellent communication skills and customer-centric approach will play a key role in identifying and qualifying leads through cold calling and follow-ups. Understanding customer needs and providing relevant product information will be crucial in converting prospects into leads. You will be expected to maintain and update CRM records with customer interactions and sales progress, working closely with the sales team to schedule product demos and m...

The position of Dy. Manager / Manager Applications (Healthcare) requires a candidate with a Diploma / B.E. in Electronics or Mechanical Engineering and 10-15 years of experience in OEM packaging machinery or a related industry. As the Dy. Manager / Manager Applications (Healthcare), your responsibilities will include the installation, commissioning of machinery, and handling service calls based on customer requirements. You will be expected to provide technical support and feedback to the New Product Development (NPD) teams, assist the sales team in understanding customer needs, and freeze technical specifications. Conducting competitor analysis to enhance product positioning, ensuring custo...

You will be responsible for the installation, commissioning, and servicing of machinery as per customer requirements. Additionally, you will provide technical support to the New Product Development (NPD) teams and assist the sales team in understanding customer needs. Conducting competitor analysis to enhance product positioning will also be part of your role. Ensuring customer satisfaction throughout the purchase and implementation process is crucial. You will lead and support the sales team to enhance sales opportunities and technical assistance. Managing and updating customer complaint registers, communicating with clients to deliver technical services, and maintaining positive customer r...

As the Regional Head North at Unifi AMC in Delhi NCR/North India, you will be responsible for leading the mutual fund distribution strategy in the northern region. Your role will involve managing key distribution channels, driving AUM growth, mentoring sales teams, and ensuring strong partner engagement to expand the company's presence in the region. Your primary responsibilities will include developing and executing regional sales strategies that align with national goals, driving AUM growth, and meeting sales targets across all channels. You will also be required to build and maintain strong relationships with IFAs, national distributors, banks, and institutional clients, ensuring high lev...

As the Assistant Manager - Service at Carrier Commercial Refrigeration, you will play a crucial role in leading the refrigeration service operations to ensure exceptional customer satisfaction, efficient team management, and seamless coordination between service technicians and other departments. Your responsibilities will involve overseeing all aspects of service, including installations, maintenance, repairs, and troubleshooting while upholding the company's standards of quality and safety. In terms of Service Operations Management, you will be responsible for overseeing daily service operations, ensuring prompt responses to service calls, and effective resolution of customer issues. You w...

As a Sales Head at RN Valves & Faucets, a prominent manufacturer in the plumbing and sanitary industry, you will be entrusted with the crucial responsibility of spearheading the sales operations. Your role will encompass devising and implementing a comprehensive sales strategy, enhancing revenue streams, nurturing key client partnerships, and guiding a proficient sales team towards success. Your primary objective will be to draw upon your substantial experience in sales leadership, particularly within the plumbing or sanitary ware sector, to achieve sales targets consistently and explore new avenues for market growth. Your proficiency in developing and executing strategic plans, coupled with...

You will be joining our consultancy firm as a Talent Acquisition Specialist, where your primary focus will be on acquiring new clients and nurturing existing relationships to drive business growth. Your role will involve utilizing your exceptional communication and negotiation skills, along with a customer-centric approach, to contribute to the success of the consultancy and advance your sales career. Your responsibilities will include identifying and engaging potential clients through various channels such as cold calling, email marketing, and networking events. You will conduct sales presentations and product demonstrations to highlight the value of our services, build strong client relati...

As a Business Development Specialist, you will be responsible for identifying opportunities to expand market reach and increase revenue. Your key responsibilities include researching market trends, customer needs, and competitor strategies to identify potential new markets, clients, and products/services. Building and maintaining strong relationships with clients and partners is crucial, as well as developing strategies for market expansion and growth. You will be expected to work closely with sales, marketing, and product teams to align business growth strategies. Negotiating and closing deals with clients, preparing presentations, and ensuring mutually beneficial outcomes in agreements and...

As an Optometry Trainer at Lenskart, your primary responsibility will be to deliver comprehensive training in refraction, dispensing, and technical processes to Retail staff across all Lenskart stores. Your role will involve enhancing training effectiveness through continuous improvement and the implementation of the latest methodologies. By conducting role plays and engaging in innovative team-building activities with a strong customer-centric approach, you will ensure that Retail staff are well-equipped to deliver exceptional service. In this position, you will be expected to measure training outcomes and provide timely feedback to learners to facilitate their growth and development. Addit...

The full-time on-site roles in Hyderabad offered by the company involve various positions in operations, vehicle maintenance, MIS, sales & marketing, and electric cab driving. As an employee, you will be responsible for day-to-day tasks related to your specific role to ensure the smooth operation and maintenance of OHM Electric Cabs while providing excellent service to passengers. To excel in these roles, you should be proficient in the relevant field with prior experience. Strong communication and interpersonal skills are essential, along with a customer-centric approach focusing on service excellence. You should be able to work effectively both in a team and independently. For electric cab...

As a Client Relationship Manager, your key responsibility will be to build and maintain strong, long-lasting relationships with key accounts. You will act as the primary point of contact for key clients, addressing their needs and concerns promptly. Additionally, you will be responsible for developing and implementing strategic sales plans to achieve targets, analyze market trends, and identify new business opportunities. Your role will also involve driving sales initiatives to increase revenue from existing accounts and acquire new clients. You will collaborate with the creative and marketing team to ensure client requirements are met and projects are delivered on time. Furthermore, you wil...

You are looking for a talented Inside Sales Specialist with 2-5 years of experience in selling B2B SaaS, ERP, CRM, or Software services to enterprise clients. In this role, you will be responsible for driving sales growth by identifying, prospecting, and closing deals with key enterprise accounts. Your key responsibilities will include identifying and qualifying potential enterprise clients through various lead-generation activities, building and managing a robust sales pipeline, presenting and demonstrating software solutions to clients, collaborating with cross-functional teams, managing the complete sales cycle, and achieving and exceeding sales targets. To excel in this role, you should ...

Job Description: We are seeking a dedicated Customer Service Executive to handle inbound billing inquiries from our international customers. As the ideal candidate, you should possess a minimum of 12 months of experience in managing international voice calls and have a comprehensive understanding of billing processes including recurring bills, billing cycle changes, surcharges, and taxes. This role demands strong problem-solving abilities, the capacity to address complex issues efficiently, and a customer-centric approach to thrive in a dynamic work environment. Your primary responsibilities will include resolving billing concerns through both inbound calls and emails, utilizing effective qu...

As a Senior Sales Manager at BOP GROUP in Noida, you will have the opportunity to lead the sales team, develop effective sales strategies, manage client relationships, and achieve sales targets. Your role will be crucial in analyzing market trends, identifying new business opportunities, and ensuring high levels of customer satisfaction. This full-time on-site position requires strong sales leadership, strategic planning, and client relationship management skills to drive success. To excel in this role, you should have a proven track record of meeting and exceeding sales targets, coupled with exceptional negotiation and communication abilities. Your capacity to analyze market trends and spot...