298 Customercentric Approach Jobs - Page 5

In this role as a People Strategy leader, you will be responsible for designing and developing a comprehensive people plan to enhance the success of the tower, ensuring a balance between effectiveness and efficiency. You will collaborate with senior leaders to review and augment the business unit operating model, create engagement plans for the CFUs, coach and develop leaders at all levels, and manage activities across teams and locations to ensure delivery against agreed SLAs. Additionally, you will be required to ensure strong processes and controls are in place to meet all regulatory compliance requirements and work closely with stake partners to ensure process and control adherence with ...

Role Overview: As a potential candidate, your role will involve exceptional communication skills to effectively convey ideas and information. You should have proficiency in PowerPoint for creating impactful presentations and be able to create social media posts to engage with the target audience. Your excellent presentation skills will be essential to deliver compelling messages. Additionally, you will utilize project implementation skills to execute tasks efficiently and demonstrate an in-depth understanding of user experience, design, and branding principles. Key Responsibilities: - Exceptional communication skills - Proficiency in PowerPoint for creating impactful presentations - Creation...

As a Customer Support Coordinator at the company, you will play a crucial role in managing customer inquiries with a focus on prompt and professional handling. Your excellent communication skills, customer-centric approach, and efficient issue resolution abilities will be key in ensuring customer satisfaction. - Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. - Identify and assess customers" needs to achieve satisfaction. - Build sustainable relationships and trust with customers through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle customer complaints, prov...

As a dynamic professional leading rate procurement from shipping lines/co-loaders and driving customer service and sales support for CFS and Integrated Logistics Services, you play a central role in ensuring seamless coordination between customers, sales, operations, and accounts. Your responsibilities include: - Handle freight rate inquiries with shipping lines and co-loaders. - Develop and maintain strong relations with ocean carriers. - Collaborate closely with Sales and CSU teams to resolve customer queries. - Coordinate Import/Export tariff templates, KYC updates, and pre-alert mapping. - Keep customers informed with trade notices and updates. - Manage and resolve customer complaints ef...

You will be joining Siemens Energy as a Site Service Manager O&M, responsible for Offer Management of High Voltage Gas Insulated Switchgear (GIS) for Export Markets. Your role requires a highly agile and solution-minded approach to consistently exceed business expectations while balancing Siemens solutions with customers" needs. - Condition Monitoring and Testing: - Demonstrate expert knowledge in Offline and Online Condition Monitoring and testing of switchyard equipment. - Possess a strong understanding of Relay Protection Systems/Schemes (Numerical with SCADA) to ensure error-free operations and maintenance. - Substation Operations & Maintenance: - Handle Preventive Maintenance, Breakdown...

As a Sales Team Lead at PlayShifu, you will be responsible for driving retail sales performance in the Mumbai and Pune markets. You can expect to: - Manage and analyze sales data to derive actionable insights. - Provide training and upskilling support to store promoters. - Take ownership of achieving monthly and quarterly sales targets. - Lead, support, and monitor the performance of the sales team. - Travel between Mumbai and Pune as and when required. - Ensure accurate and timely reporting of sales performance and activities. To excel in this role, we are looking for individuals with the following qualifications: - Strong analytical mindset and excellent communication skills. - Proven expe...

As a Front Office Administrator, you will be the first point of contact for clients and visitors, playing a crucial role in upholding the organization's image. Your responsibilities will involve a combination of administrative tasks and customer service duties to ensure the smooth daily operations. Key Responsibilities: - Greeting Visitors: Warmly welcome clients and guests, guide them to the appropriate personnel or departments. - Managing Communications: Answer and direct incoming phone calls, handle emails, and manage correspondence efficiently. - Scheduling: Coordinate appointments, meetings, and conference room bookings. - Administrative Support: Assist with data entry, filing, and main...

In the role of Assistant Manager-Financial Planning & Analysis at Genpact, you will be a key support to the Finance, FP&A team. Your responsibilities will include managing financial planning, budgeting, forecasting, and analyzing key performance indicators related to financial metrics such as sales, expenses, and profit margin. Your contribution will be vital to achieving the company's objectives of revenue growth and cost reduction. Key Responsibilities: - Analyze financial statements to determine monthly revenue and expenses - Generate revenue reports and financial statements - Assist in financial planning & analysis, forecasting, closings, and reconciliations - Provide financial expertise...

As a Driver cum Technician at AMGEN TECHNOLOGY PRIVATE LIMITED, a mining & metals company located in Mumbai, Maharashtra, India, your role will involve operating trucks for material transportation, conducting routine maintenance checks, troubleshooting minor mechanical issues, and ensuring timely delivery of goods. It is essential to maintain accurate logs of mileage and vehicle maintenance, while providing exceptional customer service during deliveries. Key Responsibilities: - Operate trucks for material transportation - Conduct routine maintenance checks - Troubleshoot minor mechanical issues - Ensure timely delivery of goods - Maintain accurate logs of mileage and vehicle maintenance - Pr...

As an Enterprise Architect at Maruti Suzuki India Limited (MSIL), you will play a crucial role in understanding, designing, and validating IT Solution Architecture for MSIL, covering technologies on-premise and in the cloud. **Key Responsibilities:** - Develop and understand the entire enterprise architecture thoroughly. - Identify and remove redundancies in technology and processes to enhance efficiency. - Manage and mitigate the impact of changes effectively. - Offer advice to project managers, decision-makers, and business leaders with a comprehensive view of the enterprise. - Proactively update Enterprise architecture to align with new business requirements. - Swiftly review different So...

As an Export Sales Executive, you will be a key member of a growing team, responsible for various tasks such as: - Demonstrating fluent English communication skills, both spoken and written. - Utilizing your proven experience in international sales or export operations. - Traveling internationally whenever required. - Adapting to different shifts based on global client time zones. - Applying strong interpersonal skills and maintaining a customer-centric approach. The role offers an exciting opportunity to work in a fast-paced, globally connected environment with excellent growth potential. The company provides benefits such as: - Cell phone reimbursement - Commuter assistance - Internet reim...

As a US Calling Process Executive at a leading med spa Clinic in Chicago, USA, located in Gurugram, India, your role will involve handling inbound and outbound calls, assisting clients with appointments, providing information about services, and ensuring a seamless customer experience. **Key Responsibilities:** - Handle inbound and outbound calls professionally and efficiently. - Schedule, reschedule, and confirm client appointments. - Provide detailed information about the clinic's services, treatments, and pricing. - Address customer inquiries and concerns with excellent communication and problem-solving skills. - Follow up with potential leads and past clients to promote services and spec...

Role Overview: As a Relationship Executive, your main responsibility is to build and maintain strong relationships with clients in order to ensure their satisfaction and loyalty. You will be expected to understand their needs and provide them with relevant products or services. This role requires proactive communication and personalized support to meet the clients" financial goals. Key Responsibilities: - Client acquisition: Identify potential clients, initiate contact, and present the company's offerings to secure new business. - Relationship management: Regularly communicate with clients, understand their financial goals, and provide personalized advice and support. - Cross-selling and ups...

Role Overview: As the Storefront Fashion Curator at STYLI, you will be the driving force behind the digital storefront's style. Your responsibilities will include curating product assortments, managing online merchandising, analyzing fashion trends, collaborating with various teams, taking a customer-centric approach, ensuring quality control, and occasionally contributing to editorial content. Key Responsibilities: - Curate Product Assortments: Select fashion items for seasonal collections based on trend forecasting, customer data, and brand alignment. - Online Merchandising: Strategically organize and style product listings, homepage layouts, lookbooks, and landing pages. - Trend Analysis:...

As a Sales Executive at the company, your role is crucial in driving sales growth, acquiring new business, and nurturing customer relationships to enhance revenue and contribute to the company's success. Key Responsibilities: - Develop and implement strategic sales plans to expand the consumer product services market. - Foster and sustain strong relationships with key clients in the consumer products sector, understanding their needs and offering customized solutions. - Keep abreast of industry trends, market dynamics, and consumer behavior to pinpoint new business opportunities and shape sales strategies. - Optimize the sales process for improved efficiency by incorporating best practices a...

Role Overview: As a Call Center Executive at TEZ, your main role will involve being the initial point of contact for both customers and drivers. You will handle inbound and outbound calls, assist with ride bookings, resolve customer queries, and ensure a seamless experience for passengers and drivers. Effective communication skills, problem-solving abilities, and a customer-centric approach are essential for this position. Key Responsibilities: - Customer Support: - Manage inbound calls for ride bookings, cancellations, and fare inquiries. - Assist customers with app-related issues and troubleshooting. - Address complaints and escalate unresolved issues when necessary. - Driver Support: - Re...

As a Senior Product Manager at our leading Fintech platform, you will play a crucial role in developing compliance solutions that address complex global regulatory challenges. If you are a strategic thinker, a proactive problem solver, and have a passion for creating impactful products, we invite you to join our team and contribute to our mission of global compliance excellence. - **Product Strategy and Vision:** - Develop and execute a comprehensive product strategy for Global supply chain SAAS, aligning with the company's objectives and market demands. - Define a clear vision for the Global supply chain SAAS products, considering global landscapes and industry standards. - **Cross-Function...

As an applicant for the position, you will be responsible for the following: Role Overview: You will assist in responding to customer queries via email, phone, and live chat. Handling customer complaints professionally and escalating when necessary will be part of your duties. Additionally, providing product/service information to customers, maintaining records of customer interactions, and following up on pending issues will be crucial tasks. You will support in creating FAQs and help desk documentation, gather customer feedback, and suggest process improvements. Collaborating with other departments to ensure quick resolution of issues and assisting in processing orders, refunds, and return...

As a Client Onboarding Specialist at our company, your role involves creating new databases for provider clients within the PracticeSuite system. It is essential to ensure the accuracy and completeness of information during the onboarding process. Key Responsibilities: - Client Onboarding: Create new databases for provider clients within the PracticeSuite system, ensuring accuracy and completeness of information. - CRM Management: Update and maintain the CRM system with accurate client information, interactions, and relevant details. - Client Issue Resolution: Utilize the Hubspot ticketing system to effectively manage and resolve existing client issues and address new requirements in a timel...

**Job Description** As the Country Go-To-Market (GTM) Manager at Nothing, you will play a pivotal role in driving the successful launch, sales, and profitability of smartphones in a specific country. Your responsibilities will focus on mid-to-long-term strategic planning, end-to-end product lifecycle management, and achieving key financial and operational metrics. Your ability to ensure alignment between global objectives and local market execution will be critical in delivering sustainable growth and profitability. **Key Responsibilities** - **Market Analysis and Opportunity Identification** - Conduct comprehensive market analysis to identify growth opportunities, focusing on: - Consumer In...

As a Direct Channel Sales Executive at Shriram Life Insurance, your role involves driving sales through direct channels and managing customer accounts. You will be responsible for developing and executing sales strategies, maintaining client relationships, and identifying new business opportunities to achieve sales targets. Your customer-centric approach and strong communication skills will be essential in ensuring customer satisfaction. Key Responsibilities: - Drive sales through direct channels - Manage customer accounts effectively - Develop and execute sales strategies - Maintain relationships with clients - Identify new business opportunities - Achieve sales targets - Ensure customer sa...

Role Overview: As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our culture prioritizes a flexible work environment that empowers individual growth, well-being, and belonging. Ciena is a technology company that leads with humanity, driving business priorities alongside meaningful social, community, and societal impact. Key Responsibilities: - Drive the evolution of network planning capabilities and AiOPS initiatives. - Lead Network Digital Twin projects for improved accuracy and efficiency. - Manage and mentor a small team in the Network Design application space. - Set objectives and performance metrics aligned with organizational goals. - Under...

As a Sales Officer at Shriram Life Insurance, your primary responsibility will be to drive sales, establish enduring relationships with clients, and offer them insurance solutions that align with their financial objectives. Your role is crucial in securing the futures of families in the Erode community. Key Responsibilities: - Actively seek out new customers and generate leads through various channels. - Present and sell company products to new and existing clients. - Understand customer needs and recommend the most suitable insurance policies. - Achieve monthly and quarterly sales targets. - Maintain excellent client relationships, ensuring satisfaction, and providing support for policy ren...

As a Support Coordinator for Petrosoft software, your role will involve making outbound calls to clients to schedule training sessions. You will be responsible for coordinating with trainers and clients to book and confirm training time slots, with a target of scheduling a minimum of 45 training sessions per day. It will be your duty to track and follow up to ensure that trainers complete at least 50 training sessions per month. Keeping accurate records of scheduled and completed trainings will also be part of your responsibilities. Additionally, you will need to effectively communicate in multiple South Indian languages to cater to regional clients and handle rescheduling, cancellations, an...

As a Business Development Manager at our company, you will play a crucial role in driving growth and expanding our market presence in the footwear industry. Your responsibilities will include identifying new business opportunities, building strong client relationships, and contributing to our strategic goals in both domestic and international markets. - Market Expansion: Identify and pursue new business opportunities in domestic and international markets, including retail chains, e-commerce platforms, and institutional buyers. - Client Relationship Management: Build and maintain long-term relationships with key clients, distributors, and stakeholders to ensure customer satisfaction and repea...