211 Customercentric Approach Jobs - Page 5

As an Account Executive at DevRev, you will play a crucial role in nurturing larger named accounts, specifically SMB and mid-enterprise customers, who are seeking innovative ways to engage with their customers and achieve product-market fit. Your responsibilities will involve working closely with customers throughout their entire lifecycle - from initial concept to technical requirements, implementation, adoption, expansion, and ultimately driving conversion to paid status. This comprehensive sales role encompasses selling, success, and support functions. Your daily activities will include building outreach strategies for existing contacts as well as exploring new opportunities, diligently m...

You are a motivated and results-driven LV Sales Executive/Manager responsible for promoting and selling low-voltage (LV) switchgear products to clients across various industries. Your strong background in electrical products, excellent sales acumen, and customer-centric approach will be key to your success in this role. Your primary responsibilities include identifying and generating new business opportunities in the LV switchgear market, building and maintaining strong relationships with contractors, consultants, and distributors, conducting client meetings and product presentations, providing technical and commercial support to customers, monitoring market trends and competitor activities,...

You are a Process Executive - CHD with 0 to 2 years of experience who will be responsible for managing and executing daily operational tasks efficiently. Your technical expertise in MS Excel will be utilized to analyze data, generate reports, and provide insights. Additionally, you will support the team in implementing display advertising and email marketing campaigns, ensuring seamless workflow and communication among various departments. Monitoring and tracking performance metrics to meet targets, providing timely updates and feedback, maintaining accurate records, and troubleshooting operational issues are crucial aspects of your role. It is imperative to comply with company policies and ...

As an Operations Manager at our company, you will play a crucial role in transforming the operations of IKEA's Food organization to deliver the best IKEA Food offer ever. Your main responsibility will be to ensure that our business strategies are customer-centric and effectively executed, with a strong emphasis on innovation and drive to foster growth. In this role, you will collaborate with various teams within the organization, including Business Navigation, Range administration, and Transformation office, to drive and implement the overall agenda. Your leadership style should combine strategic thinking with operational prowess, focusing on structuring, prioritizing, setting challenging go...

You will be a part of the PhonePe Group, where a supportive and empowering work culture is fostered to ensure that you perform at your best every day. You will have the autonomy to own your work right from the beginning, and your enthusiasm for technology will be highly valued. If you are passionate about creating technological solutions that impact millions of users, collaborating with top minds, and executing your ideas with purpose and speed, then joining PhonePe is the right choice for you. As a Content Writer within the Customer Experience organization, you will play a crucial role in shaping exceptional customer experiences across various touchpoints. Your responsibilities will include...

At Aviatrix, we are at the forefront of transforming cloud networking. Our mission is to simplify the complexities of cloud networking through innovative and reliable technology solutions. We are looking for a Director of Software Engineering to build and lead our India software engineering team, playing a crucial role in our technical direction and development of groundbreaking solutions in cloud networking. Work Model: In-Office Preferred (3 days in office) Role and Responsibilities As the Director of Software Engineering, you will: - Lead Technically and Strategically: Serve as a technical leader, setting the strategic direction for the engineering team and ensuring alignment with our glo...

As a Demo Specialist, you will be responsible for delivering high-impact product demos and driving customer engagement in the Education & Training industry. With 2-5 years of experience, you will showcase your expertise in customizing demonstrations to meet the specific needs of schools and teachers. Your key roles and responsibilities will include delivering compelling product demos, partnering with sales teams to simplify product understanding, and elevating demo excellence through training initiatives. It will be crucial for you to capture customer insights, maintain demo scripts, and track performance to optimize strategies for better results. To excel in this role, you must possess exce...

BOSC Tech Labs Pvt Ltd is a leading provider of innovative IT solutions, specializing in delivering customized software and technology services to a diverse range of industries. We are dedicated to empowering businesses with cutting-edge technology to enhance operational efficiency and achieve sustainable growth. As a Business Development Manager at BOSC Tech Labs Pvt Ltd, your primary responsibilities will include identifying, approaching, and engaging potential clients in the media and entertainment sector, such as production houses, broadcasters, and digital media companies. You will conduct thorough market research to understand industry trends, client needs, and emerging opportunities i...

As a Product Specialist specializing in IT Software Sales, you will play a vital role in our team by promoting and selling IT software products to both existing and new clients. Your strong background in software solutions and in-depth knowledge of the IT software market will be key in achieving and exceeding sales targets. Building and maintaining strong customer relationships, driving revenue growth, and ensuring customer satisfaction will be essential aspects of your role. Your responsibilities will include identifying and pursuing new business opportunities, developing a robust sales pipeline, conducting market research, and delivering compelling sales presentations and product demonstra...

You are a highly motivated and experienced Sr. Executive - CRM who will be joining our team at the City Center Mall office in Siliguri. With 4 to 8 years of CRM experience, preferably in the real estate or retail sector, you will play a crucial role in managing customer relationships, ensuring their satisfaction, and implementing strategies to drive customer retention for the organization's growth objectives. Your responsibilities will include building and maintaining strong customer relationships, promptly addressing queries and complaints, and serving as the primary contact throughout the customer journey. You will also be tasked with implementing and monitoring CRM strategies, analyzing f...

As an Admission Manager at Dreamtime Learning Hub in Pune, located in Kalyani Nagar, you will play a crucial role in leading the admissions process, driving student enrollments, and ensuring a seamless onboarding experience for both students and parents. You will be responsible for managing the entire admission process, from handling inquiries to final enrollment, while responding to parent inquiries through various channels such as calls, emails, and in-person meetings. Additionally, you will conduct school tours and orientation sessions for prospective parents and students, develop and implement admission strategies to boost student enrollment, and maintain a detailed database of leads, in...

The Trainee - Inside Sales position is a 6-month internship opportunity located in Noida Sector 62, with the mode of working from the office. As a Trainee in the Inside Sales team, you will engage directly with B2C & B2B clients, offering solutions, fostering relationships, and enhancing customer satisfaction while contributing to the company's growth. Your responsibilities will include engaging with potential and existing B2B & B2C clients through various communication channels, responding to inquiries, meeting or exceeding sales targets, managing leads, developing product knowledge, updating client information in the CRM system, and collaborating with the marketing team to achieve sales go...

As a Sales Assistant/Sales Executive, you will play a vital role in our team by preparing quotations, purchase orders (P.O.), proforma invoices (P.I.), and final invoices tailored to meet customer requirements. Your excellent English communication skills and proficiency in MS Office (or equivalent alternatives) will ensure seamless documentation and efficient sales operations. Your key responsibilities will include generating quotations based on client needs, processing P.O.s and P.I.s accurately, managing final invoices, and maintaining well-organized sales documentation. You will communicate with clients regarding transactions, analyze feedback to enhance services, and collaborate with oth...

As a Demo Specialist, you will be responsible for delivering high-impact product demonstrations and driving customer engagement within the Education & Training industry. With 2-5 years of relevant experience, you will play a key role in showcasing the value of our products to schools and teachers. Your main responsibilities will include delivering compelling product demos tailored to meet the specific needs of schools and teachers. You will work closely with the sales teams to simplify product understanding and drive conversions. Additionally, you will be involved in elevating demo excellence through training programs and regional certification initiatives. To excel in this role, you must po...

The Senior Director of Revenue Services is a crucial leadership role responsible for overseeing all aspects of RS/RCM processes and operations in India. You will lead and manage both in-house and partner teams, ensuring the highest level of professionalism and service excellence. Your primary focus will be on driving continuous improvement, maximizing client revenue through strategic planning and operational efficiency, and promoting a culture of best practices across the Revenue Services process. Additionally, you will play a key role in client retention, addressing account-related escalations, and enhancing financial growth strategies. In terms of leadership and team management, you will b...

As a Full-Time Customer Support Agent (Voice/Chat Process) at [Company Name], you will be responsible for providing exceptional service to our customers via voice calls and live chat. You will act as the primary point of contact for our customers, helping them resolve issues, answer queries, and enhance their overall experience with our products or services. The ideal candidate will have excellent communication skills, patience, problem-solving abilities, and a customer-first mentality. Customer Interaction (Voice/Chat): Answer inbound calls and respond to live chat inquiries in a professional and timely manner. Provide accurate information about the company's products, services, and policie...

As a Marketing Management Trainee, you will be responsible for supporting the sales and marketing teams in achieving business goals through various strategies and campaigns. Your role will involve collaborating with cross-functional teams, conducting market research, and assisting in customer relationship management activities. Additionally, you will participate in training sessions to enhance your knowledge about the industry and develop key skills required for a successful career in sales and marketing. Key Responsibilities: - Sales Support and Strategy: Assist in implementing sales strategies, analyzing customer data, and generating leads. Identify new market segments and business opportu...

As a Call Center Agent, you will play a crucial role in engaging with potential customers and existing clients to promote products/services, handle inquiries, and drive lead generation. Your responsibilities will include making outbound calls to create awareness and generate interest, while also managing inbound calls to address customer queries, provide information, and assist with billing-related issues. Additionally, you will actively participate in sales and promotion activities by understanding customer needs and preferences to effectively showcase and sell company products/services. Providing excellent customer support is key, as you will be required to address complaints, resolve issu...

This is a full-time on-site role as a Sales Executive (Real Estate) located in Bengaluru. As a Sales Executive, you will be responsible for advising and assisting property buyers, understanding their needs, recommending suitable properties, and providing all necessary information to help clients make informed decisions. Qualifications required for this role include excellent communication skills, the ability to work in a fast-paced environment and handle multiple tasks simultaneously, proven experience in real estate sales, and comprehensive knowledge of the real estate market. You should also have demonstrated ability to build and maintain client relationships, negotiate contracts, and clos...

The Operations Executive will play a vital role in ensuring the smooth and efficient execution of tour packages and travel-related services. This includes coordinating with suppliers, managing logistics, supporting clients, and ensuring timely delivery of services. You will be responsible for planning, organizing, and coordinating various tour packages, both domestic and international. It will be your duty to ensure all aspects of the tour such as transportation, accommodation, guides, etc., are arranged and executed as per the itinerary. You will handle customer requests and queries related to tour operations, ensuring high levels of satisfaction. Your role will also involve liaising with t...

As a Sales Executive in the entertainment sector, your primary responsibility will be to drive business development by identifying and prospecting potential clients for various services and products. You will be expected to generate leads through cold calling, networking, online research, and referrals. Additionally, conducting market research to stay informed about trends, competitive landscape, and new business opportunities is a key aspect of your role. Client relationship management is crucial, as you will need to build and maintain strong relationships with existing and new clients. Understanding client needs and customizing entertainment solutions to meet their requirements will be ess...

You will be working as a Client Service Representative in Borivali (East), Mumbai on a Permanent Full-Time basis with a CTC ranging from 15,000 to 30,000 INR per month. You should have 0-3 years of experience and hold a Bachelor's/Master's degree in a related field. Your primary responsibility will be to actively engage prospective customers, understand the sales process, build relationships, and provide timely solutions to queries. It is essential to have a comprehensive understanding of the company's products and services to achieve set targets. As a Client Service Representative, you will be required to demonstrate a customer-centric approach, strong communication skills, and the ability ...

The Front line Support Manager plays a pivotal role in ensuring the seamless operation of customer support activities. You will be supervising and leading a team of frontline support representatives who interact directly with customers to address inquiries, troubleshoot issues, and provide exceptional service. Your responsibilities will include maintaining high-quality customer interactions, optimizing processes, and fostering a positive team environment. In this role, you will: - Supervise, train, and mentor a team of frontline support representatives, setting clear performance expectations and providing regular feedback to team members. Motivate and engage the team to achieve performance t...

As an Operations Management Intern in Bengaluru, you will have the opportunity to acquire practical experience in overseeing cloud kitchen operations, ensuring top-notch service quality, and enhancing business efficiency. This internship is tailored for individuals who harbor a deep interest in food service management and harbor ambitions of establishing a rewarding career in restaurant operations. Your primary responsibilities will include supervising the day-to-day operations of various cloud kitchen brands, ensuring adherence to company standards regarding food preparation, hygiene, and service quality. You will support inventory management, collaborate with vendors, and implement cost-ef...

This is a full-time on-site role as a Sales Executive (Real Estate) located in Bengaluru. As a Sales Executive, you will be responsible for advising and assisting property buyers, understanding their needs, recommending suitable properties, and providing all necessary information to help clients make informed decisions. Qualifications: - Excellent communication skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proven experience in real estate sales and comprehensive knowledge of the real estate market - Demonstrated ability to build and maintain client relationships, negotiate contracts, and close deals successfully - Strong communication and int...