Assistant Sales Manager

As a dynamic professional leading rate procurement from shipping lines/co-loaders and driving customer service and sales support for CFS and Integrated Logistics Services, you play a central role in ensuring seamless coordination between customers, sales, operations, and accounts. Your responsibilities include: - Handle freight rate inquiries with shipping lines and co-loaders. - Develop and maintain strong relations with ocean carriers. - Collaborate closely with Sales and CSU teams to resolve customer queries. - Coordinate Import/Export tariff templates, KYC updates, and pre-alert mapping. - Keep customers informed with trade notices and updates. - Manage and resolve customer complaints effectively. - Assist Sales in client visits, procurement, and revenue generation. - Maintain and track volume rebates and incentive details. - Ensure accurate job order updates with IGM/EDI coordination. - Support documentation processes including ICD letters and agreements. Key Performance Indicators (KPIs): - Timely resolution of rate and business queries - Efficient rebate & incentive clearance - Accuracy and timeliness in operational processes - Low rate of unresolved issues Qualifications & Skills: - Bachelors degree required; Masters degree preferred - Strong knowledge of ocean freight, CFS/ILS operations, pricing & documentation - Excellent communication and interpersonal skills - Problem-solving mindset with a customer-centric approach - Organized, punctual, and team-oriented - Ability to train and support new team members If this opportunity excites you, please email your updated profile to career@hindterminals.com with the following details: 1. Current Company 2. Current Designation 3. Reporting to: (Job Title) 4. Total work Experience 5. Qualification 6. Current Location 7. Notice period,