83 Customercentric Approach Jobs - Page 2

India Filings Private Limited is seeking passionate and customer-focused individuals to join us as Customer Relationship Executives. As a Customer Relationship Executive, you will be a key point of contact for our clients, providing them with personalized assistance and support. If you are dedicated to delivering exceptional customer experiences and are ready to embark on a rewarding journey, we invite you to apply. Responsibilities: - Interact with clients to understand their needs and provide solutions. - Address client inquiries, concerns, and requests promptly. - Assist clients in navigating our services and offerings. - Maintain accurate and updated client records. - Collaborate with teams to ensure client satisfaction. - Strive to exceed client expectations and build strong relationships. Qualifications: - Graduation in any discipline. - Freshers are encouraged to apply. - Excellent communication and interpersonal skills. - Problem-solving abilities and a customer-centric approach. - Proficiency in using basic computer applications. - Enthusiasm for learning about our products and services. Salary & Benefits: In addition to a competitive salary range of 16,000 - 18,000 per month, India Filings Private Limited offers a collaborative work environment that values growth and learning. As a Customer Relationship Executive, you'll have the opportunity to enhance your communication skills and contribute to our clients" success. FAQs: 1Q: Is prior experience required for the Customer Relationship Executive role A: No prior experience is required for this role. We encourage freshers who are enthusiastic about delivering exceptional customer service to apply. 2Q: What education level is necessary for this position A: A graduation degree in any field is required to be eligible for the Customer Relationship Executive role. 3Q: Is this position open to candidates of all genders A: Yes, the Customer Relationship Executive role is open to both male and female candidates. India Filings Private Limited values diversity and equal opportunities. 4Q: What will be the main responsibilities of the Customer Relationship Executive A: The Customer Relationship Executive will be responsible for addressing client inquiries, providing information about our services, maintaining client records, and ensuring client satisfaction.,

As a Key Account Manager for Higher Education and Skills (HE) - English in North India, your main responsibility is to manage and nurture strategic relationships with high-value HE networks in India and South Asia. Your goal is to drive the adoption of English language Learning and Assessment products and services among these networks, enhance customer satisfaction, and contribute to the revenue and impact targets for the HE English portfolio. You will be managing a portfolio of high-value customers and HE groups, serving as the primary relationship manager. Developing and executing Account Plans to retain and grow business from key accounts will be a crucial part of your role. Building trust-based relationships with decision-makers and influencers in the HE sector is essential. You will also be responsible for fulfilling account management tasks for accounts categorized as Platinum, Gold, Silver, and Bronze, and monitoring progress accordingly. In terms of customer engagement and delivery, you will ensure the effective onboarding of new partner HE institutions and the smooth delivery of English exams and learning services. Collaborating with various internal teams to resolve operational issues and conducting regular check-ins and review meetings with HE partners will also be part of your duties. Identifying opportunities for upselling and cross-selling within managed accounts, meeting or exceeding KPIs on revenue, customer retention, and satisfaction, and working with regional colleagues to engage large HE chains with a multi-city presence are key aspects of the sales and business development component of your role. Maintaining accurate account records and pipeline updates using CRM tools, monitoring account performance, and providing regular updates to stakeholders are crucial for reporting and data management. Using customer insights to inform product and service development discussions will also be part of your responsibilities. Collaboration with the Marketing team to tailor campaigns for account-specific needs, working closely with colleagues across South Asia to align on best practices and engagement strategies, participating in regional forums and team learning initiatives, and collaborating with the Academic team of CUP for portfolio account management are all essential parts of your role. To qualify for this position, you should have a Bachelor's degree in Business, Education, or a related field, along with at least 5 years of experience in account management, business development, or B2B client relationship roles. Strong communication and presentation skills, the ability to manage multiple stakeholders and projects in a dynamic environment, and a C1 Level of English in CEFR are essential requirements. Familiarity with the English language education ecosystem in India, understanding of international HE curricula, experience with CRM tools, and exposure to working with multi-location or pan-India accounts are desirable qualifications. Key skills and competencies for this role include Relationship Management, Customer-Centric Approach, Strategic Sales Thinking, Strong Organizational & Time Management Skills, Problem Solving & Resilience, Proficiency in Digital Tools & CRM, and Collaboration & Teamwork. Travel within India to meet and support key Higher Education and Skills accounts will be required based on business needs and the travel policy.,

As a Fitness Trainer, you will be required to communicate effectively with clients, showcasing a pleasant, confident, and outgoing personality. Your role will involve demonstrating various exercises and routines, as well as observing clients during workouts to provide guidance on correct techniques in order to prevent injuries and enhance overall fitness levels. Additionally, you will need to offer alternative exercises tailored to different fitness levels. Monitoring clients" progress, adapting programs as necessary, and creating customized workout plans are integral aspects of this role. Flexibility in working straight or split shifts is essential, along with a customer-centric approach and self-motivation to follow team leaders" instructions. You will also be responsible for upselling Personal Training services and achieving monthly targets. The salary range offered for this position is between 18,000 - 40,000 per month, and the required experience level is 0 to 5 years. The minimum qualification required is an Inter pass (any stream). This is a Full-time, Permanent position with day and night shifts available, along with a performance bonus. The work location is in-person, and the application deadline is 15/01/2025.,

The Key Accounts Executive (HORECA) role within the Sales Department in Andheri -Sakinaka requires you to be proactive in generating sales within the Hotel, Restaurant, and Catering (HORECA) sector. Your primary focus will be on establishing and nurturing relationships with key decision-makers, promoting the company's products, and meeting sales targets through effective telesales strategies. Your responsibilities will include making outbound calls to both prospective and existing HORECA clients, identifying sales opportunities, and achieving monthly/quarterly targets. Additionally, you will be expected to generate leads through various methods such as cold calling, referrals, and networking within the HORECA sector. Building and maintaining strong relationships with clients, understanding their needs, and providing suitable solutions will be crucial aspects of your role. You should also be adept at handling objections and resolving client issues to ensure high customer satisfaction levels. To excel in this role, you must possess excellent communication skills, both verbal and written, to effectively engage and persuade clients over the phone. A solid understanding of sales processes, including lead generation, qualification, and deal closure, is essential. Your customer-centric approach should enable you to deliver tailored solutions that align with client requirements. Strong negotiation skills, a self-motivated attitude, and industry knowledge of the HORECA sector will further enhance your effectiveness in this position. Overall, as a Key Accounts Executive (HORECA), you will play a vital role in driving sales growth within the sector, leveraging your skills and competencies to meet and exceed sales targets while ensuring client satisfaction and fostering long-term relationships.,

Job Description: We are seeking a dedicated Customer Service Executive to efficiently handle inbound billing inquiries from international customers. The ideal candidate should possess a minimum of 12 months of experience in managing international voice calls, demonstrating a comprehensive knowledge of billing procedures including recurring bills, billing cycle adjustments, surcharges, and taxes. This role demands exceptional problem-solving abilities, adeptness in addressing complex issues, and a strong commitment to delivering superior customer service in a dynamic work environment. Key Responsibilities: - Address billing concerns effectively through inbound calls and emails, employing efficient query-resolution methods. - Offer precise and understandable information regarding billing and services, ensuring accurate responses to customer queries. - Manage international inbound customer calls with a primary focus on providing outstanding customer support. - Listen attentively to customer requirements and issues, offering suitable solutions promptly. - Maintain accurate documentation of customer interactions and update details in the CRM system. - Collaborate with colleagues and cross-functional teams to tackle intricate billing challenges and uphold customer satisfaction. - Handle challenging customer scenarios professionally, upholding a customer-centric approach at all times. Required Profile: - Minimum of 12 months of prior experience in international voice-based roles. - Demonstrated track record of successfully resolving customer billing issues. - Exceptional communication skills, capable of articulating thoughts and solutions clearly. - Ability to navigate tough customer situations with patience and professionalism. - Strong multitasking skills and the capacity to make swift, independent decisions. - Willingness to work in a US-based environment with rotational shifts (5 days a week). - Customer-centric mindset with logical thinking and a proactive problem-solving approach. - Ensure prompt and professional responses to all customer inquiries. Perks and Benefits: - Transportation facility provided (Pick up and drop within transport radius). - Loyalty bonus of up to 20,000 INR. - Opportunities for career growth and progression within the organization. Interview Rounds: - 1st Level: UAT / Operations - 2nd Level: Versant (Minimum score required: 58),

Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 professionals spread across 30+ countries, we are defined by our innate curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Driven by our purpose, which is the relentless pursuit of a world that works better for people, we specialize in serving and transforming leading enterprises, including Fortune Global 500 companies, by leveraging our in-depth business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Process Associate in the Life Insurance domain. As a member of this operations unit, your objectives will align with the overall business goals of Genpact. Operating in a dynamic environment, this role requires individuals with strong processing skills and a positive, can-do attitude. The ideal candidate should be adaptable to working flexible shifts throughout the year, responding positively, patiently, and effectively to calls and emails seeking clarifications, while maintaining a customer-centric approach to problem-solving. **Responsibilities:** - Understand and analyze relevant business metrics - Collaborate effectively within the existing framework and escalate issues when necessary - Demonstrate a customer-focused approach with meticulous attention to detail - Possess strong written and verbal communication skills as well as interpersonal abilities - Proficient in Excel and adept in creating impactful presentations **Qualifications:** *Minimum Qualifications:* - Graduation in any field except B. Tech - Relevant experience in the Insurance sector *Preferred Qualifications:* - Previous experience in Life Insurance - Strong analytical and problem-solving skills **Job Details:** - **Designation:** Process Associate - **Location:** India-Gurugram - **Employment Type:** Full-time - **Education:** Bachelor's degree or equivalent - **Job Posting:** Oct 8, 2024, 12:15:19 PM - **Application Deadline:** Ongoing *Master Skills List:* Operations *Job Category:* Full Time,

Job Description: Redefining Flexible Packaging & Flexo Printing, Srushti Enterprise, founded in 1994, is a leading force in India's printing and packaging landscape. We offer curated offerings for printers and flexible packaging converters, serving as a single-source supplier for their diverse needs. Partnering with renowned manufacturers, we provide high-quality printing products at competitive prices, tailored to meet unique packaging requirements. This is a full-time on-site role located in Mumbai for the position of Business Head - Flexible Packaging at Srushti Enterprise. The role involves overseeing day-to-day operations related to flexible packaging, developing business strategies, managing client relationships, and ensuring the delivery of high-quality packaging solutions. Qualifications: - Proven experience in the flexible packaging industry selling consumables - Demonstrated leadership skills and ability to drive business growth - In-depth knowledge of printing and packaging technologies - Strong communication and interpersonal abilities - Strategic thinker with a customer-centric approach - Bachelor's degree in a relevant field is an added advantage Salary: The salary will be no constraint for the right candidate. The bonus will be directly proportionate with the profit earned for the business generated.,

The role of Key Account Manager for Higher Education and Skills (HE) - English in North India within the Higher Education and Skills (HE) English Department based in New Delhi as a permanent employee involves managing and cultivating strategic relationships with high-value Higher Education and Skills (HE) networks across India and South Asia. The primary objective is to drive the adoption of English language Learning and Assessment products and services, enhance customer satisfaction, and contribute to revenue and impact targets for the Higher Education and Skills (HE) English portfolio. Key responsibilities include managing a portfolio of high-value customers and HE groups, developing and executing Account Plans to retain and grow business, building trust-based relationships with decision-makers and influencers, fulfilling account management tasks for identified accounts, ensuring effective onboarding of new partner Higher Education and Skills (HE) and smooth delivery of English exams and learning services, identifying opportunities for upselling and cross-selling, meeting/exceeding KPIs on revenue and customer satisfaction, maintaining accurate account records and pipeline updates, using customer insights to inform product and service development discussions, coordinating with Marketing for tailored campaigns, collaborating with colleagues across South Asia, participating in regional forums and team learning initiatives, and working closely with the Academic team of CUP for portfolio account management. Qualifications and experience required for this role include a Bachelor's degree in Business, Education, or related field, 5+ years of experience in account management, business development, or B2B client relationship roles, experience in the education or services sector, strong communication and presentation skills, ability to manage multiple stakeholders and projects in a dynamic environment, and C1 Level of English in CEFR. Desirable qualifications include familiarity with the English language education ecosystem in India, understanding of international Higher Education and Skills (HE) curricula, experience with CRM tools, and exposure to working with multi-location or pan-India accounts. Skills and competencies essential for this role include Relationship Management, Customer-Centric Approach, Strategic Sales Thinking, Strong Organizational & Time Management Skills, Problem Solving & Resilience, Proficiency in Digital Tools & CRM, and Collaboration & Teamwork. The role may require frequent travel within India to meet and support key Higher Education and Skills (HE) accounts as per business needs and travel policy.,

As a dynamic Business Development Executive with experience in SaaS-based software sales and cold calling, your main responsibility will be to conduct outbound calls to potential customers and effectively promote and sell our software solutions. Your excellent communication skills and customer-centric approach will play a key role in identifying and qualifying leads through cold calling and follow-ups. Understanding customer needs and providing relevant product information will be crucial in converting prospects into leads. You will be expected to maintain and update CRM records with customer interactions and sales progress, working closely with the sales team to schedule product demos and meetings. Achieving and exceeding monthly targets for lead generation and conversions will be a key performance indicator. Handling objections and providing appropriate solutions to potential clients will also be part of your daily tasks. Staying updated with industry trends and competitor offerings will ensure that you are well-prepared for customer interactions. To excel in this role, you should have 3-4 years of experience in business development, preferably in SaaS-based software sales. Strong experience in cold calling and lead generation is essential, along with excellent verbal and written communication skills in English and Malayalam. Your ability to handle customer objections and negotiate effectively will be critical in closing deals. Experience working with CRM tools will be considered a plus, and immediate availability to join is required to hit the ground running.,

The position of Dy. Manager / Manager Applications (Healthcare) requires a candidate with a Diploma / B.E. in Electronics or Mechanical Engineering and 10-15 years of experience in OEM packaging machinery or a related industry. As the Dy. Manager / Manager Applications (Healthcare), your responsibilities will include the installation, commissioning of machinery, and handling service calls based on customer requirements. You will be expected to provide technical support and feedback to the New Product Development (NPD) teams, assist the sales team in understanding customer needs, and freeze technical specifications. Conducting competitor analysis to enhance product positioning, ensuring customer satisfaction throughout the purchase and implementation process, and leading the sales team to improve sales opportunities and technical support will also be part of your role. Additionally, maintaining and updating customer complaint registers, communicating with clients to deliver necessary technical services, and fostering positive customer relationships through exceptional service standards are crucial aspects of the job. To excel in this role, you must possess a robust understanding of pharma & healthcare packaging machines, along with excellent communication skills in English and regional languages. A customer-centric approach coupled with leadership qualities, proactive problem-solving abilities, and technical proficiency are essential for success in this position.,

You will be responsible for the installation, commissioning, and servicing of machinery as per customer requirements. Additionally, you will provide technical support to the New Product Development (NPD) teams and assist the sales team in understanding customer needs. Conducting competitor analysis to enhance product positioning will also be part of your role. Ensuring customer satisfaction throughout the purchase and implementation process is crucial. You will lead and support the sales team to enhance sales opportunities and technical assistance. Managing and updating customer complaint registers, communicating with clients to deliver technical services, and maintaining positive customer relationships are key aspects of the role. To excel in this position, you must possess a strong understanding of pharma and healthcare packaging machines. Excellent communication skills in English and regional languages are essential. A customer-centric approach coupled with leadership qualities is highly valued. Being proactive, solution-oriented, and technically proficient will be beneficial in fulfilling your responsibilities effectively.,

As the Regional Head North at Unifi AMC in Delhi NCR/North India, you will be responsible for leading the mutual fund distribution strategy in the northern region. Your role will involve managing key distribution channels, driving AUM growth, mentoring sales teams, and ensuring strong partner engagement to expand the company's presence in the region. Your primary responsibilities will include developing and executing regional sales strategies that align with national goals, driving AUM growth, and meeting sales targets across all channels. You will also be required to build and maintain strong relationships with IFAs, national distributors, banks, and institutional clients, ensuring high levels of partner engagement and satisfaction. Additionally, you will analyze market trends, competitor activities, and customer needs to identify new business opportunities and areas for expansion. Ensuring compliance with regulatory guidelines and internal standards, maintaining high ethical standards, and transparency in all dealings will be crucial aspects of your role. To qualify for this position, you should have a postgraduate degree in Business, Finance, or a related field, along with 10-15 years of experience in mutual fund sales/distribution. A strong network across North India's mutual fund distribution ecosystem and mandatory certification such as AMFI/NISM are required. The ideal candidate will possess strategic thinking and execution capabilities, excellent interpersonal and communication skills, strong analytical and problem-solving abilities, as well as high integrity and a customer-centric approach. About Unifi AMC: Unifi AMC is a wholly owned subsidiary of Unifi Capital, licensed by SEBI to operate mutual fund services. Founded in 2001, Unifi Capital specializes in Portfolio Management Services with an AUM of INR 27,000 crores and has offices across all metros and key cities in India.,

As the Assistant Manager - Service at Carrier Commercial Refrigeration, you will play a crucial role in leading the refrigeration service operations to ensure exceptional customer satisfaction, efficient team management, and seamless coordination between service technicians and other departments. Your responsibilities will involve overseeing all aspects of service, including installations, maintenance, repairs, and troubleshooting while upholding the company's standards of quality and safety. In terms of Service Operations Management, you will be responsible for overseeing daily service operations, ensuring prompt responses to service calls, and effective resolution of customer issues. You will also develop and implement service procedures and policies to enhance efficiency and customer satisfaction while managing and expanding the existing service network based on sales forecasts. Team Leadership and Development will be a key aspect of your role, where you will lead, coach, and manage a team of Sales Dealers, Service Franchisees, service technicians, and support staff. You will ensure adherence to quality standards and safety protocols, as well as facilitate hiring, onboarding, and ongoing training for new service team members. In Customer Relationship Management, you will maintain strong customer relationships through the delivery of high-quality service and effective communication. Addressing customer complaints and feedback promptly to ensure customer satisfaction and retention will be essential. You will also develop strategies for customer satisfaction surveys to gather insights for continuous improvement. Your role will also involve providing Technical Support and Troubleshooting by assisting service technicians in resolving complex technical issues. Staying updated with the latest refrigeration technologies, troubleshooting methods, and equipment will be crucial. Ensuring accurate diagnostics, repair, and maintenance procedures are followed is also part of your responsibilities. Budget and Resource Management will require you to monitor and manage the service department budget, optimize resource allocation, and control costs. You will ensure the efficient use of service tools, equipment, and inventory and coordinate with the procurement team for timely stocking. Tracking service expenses and working within budget constraints will be important. Quality Control and Compliance will be another focus area where you will implement and enforce quality standards and regulatory compliance for service operations. Ensuring all safety guidelines and protocols are followed during service activities and conducting routine audits to assess and improve service quality and safety practices will be part of your role. Reporting and Analytics will involve preparing and presenting service performance reports, analyzing metrics such as response times, repair turnaround, customer satisfaction, and budget adherence. You will identify trends, areas for improvement, and strategic initiatives to enhance service performance. To qualify for this role, you should have a Bachelor's degree in Mechanical Engineering or a related field, or equivalent industry experience. Additionally, you should have at least 5 years of experience in a service management role, preferably in the refrigeration, HVAC, or related industry. Strong knowledge of refrigeration systems, installation, and maintenance processes, as well as excellent leadership and team management skills, are required. A proven track record of delivering customer satisfaction, managing budgets effectively, strong analytical skills, and proficiency in service software and tools are also essential. By joining Carrier Commercial Refrigeration, you will be part of a mission to create innovative solutions that improve lives and contribute to a sustainable future. Carrier Commercial Refrigeration is an Equal Opportunity Employer that celebrates diversity and is committed to creating an inclusive environment for all employees.,

As a Sales Head at RN Valves & Faucets, a prominent manufacturer in the plumbing and sanitary industry, you will be entrusted with the crucial responsibility of spearheading the sales operations. Your role will encompass devising and implementing a comprehensive sales strategy, enhancing revenue streams, nurturing key client partnerships, and guiding a proficient sales team towards success. Your primary objective will be to draw upon your substantial experience in sales leadership, particularly within the plumbing or sanitary ware sector, to achieve sales targets consistently and explore new avenues for market growth. Your proficiency in developing and executing strategic plans, coupled with a proven track record of driving sales performance, will be instrumental in shaping our sales trajectory. Key Responsibilities: - Formulating and executing innovative sales strategies - Driving revenue growth and achieving sales targets - Cultivating a high-performance sales team through effective leadership - Managing and nurturing client relationships to ensure satisfaction and retention - Exploring and expanding into new markets to foster business development - Enhancing sales operations efficiency and effectiveness - Promoting products and brands to maximize visibility and recognition - Ensuring financial management for profitability and sustainability - Providing insightful reporting and analysis for informed decision-making - Upholding compliance standards and ethical practices in all sales activities Your leadership acumen and adept team management skills will be pivotal in steering the sales team towards excellence. Your expertise in sales and negotiation, combined with analytical thinking and strategic prowess, will be essential in driving sales performance and business growth. Effective communication, customer-centric approach, and a results-driven mindset will further bolster your success in this role. Qualifications: - A Master's degree in Business, Marketing, or a related field - Over 10 years of sales experience, with a minimum of 5 years in a Sales Head leadership role, preferably within the plumbing or sanitary industry - Demonstrated history of surpassing sales targets and objectives - Profound knowledge of the plumbing, sanitary, or construction materials industry - Proficiency in utilizing CRM tools and sales management software - Established network of contacts within the plumbing and sanitary industry would be advantageous Join us at RN Valves & Faucets and lead our sales operations to new heights of success in the dynamic plumbing and sanitary industry.,

You will be joining our consultancy firm as a Talent Acquisition Specialist, where your primary focus will be on acquiring new clients and nurturing existing relationships to drive business growth. Your role will involve utilizing your exceptional communication and negotiation skills, along with a customer-centric approach, to contribute to the success of the consultancy and advance your sales career. Your responsibilities will include identifying and engaging potential clients through various channels such as cold calling, email marketing, and networking events. You will conduct sales presentations and product demonstrations to highlight the value of our services, build strong client relationships by understanding their needs, and offer customized solutions. Meeting or surpassing sales targets, collaborating with the team on sales strategies, staying updated on industry trends, and maintaining accurate sales records will be key aspects of your role. To excel in this position, you must have proven experience in Talent Acquisition, particularly in the professional services sector. Strong communication, presentation, and negotiation abilities are essential, along with the capacity to establish and sustain relationships with clients and stakeholders. A self-motivated and goal-oriented mindset, coupled with excellent organizational and time management skills, will be beneficial. While a Bachelor's degree in Business, Marketing, or a related field is preferred, it is not mandatory. Knowledge of the consultancy industry and its trends would be advantageous. Your commitment to providing exceptional customer service, active participation in sales meetings and training sessions, and sharing best practices with the team will be crucial in fostering a positive and collaborative work environment. This role offers an exciting opportunity for individuals looking to make a significant impact on business growth and further develop their sales career.,

As a Business Development Specialist, you will be responsible for identifying opportunities to expand market reach and increase revenue. Your key responsibilities include researching market trends, customer needs, and competitor strategies to identify potential new markets, clients, and products/services. Building and maintaining strong relationships with clients and partners is crucial, as well as developing strategies for market expansion and growth. You will be expected to work closely with sales, marketing, and product teams to align business growth strategies. Negotiating and closing deals with clients, preparing presentations, and ensuring mutually beneficial outcomes in agreements and contracts are essential aspects of the role. Exploring new business avenues for international expansion and strategic partnerships will also be part of your duties. Tracking key performance metrics, revenue growth, and market penetration, and providing detailed reports and forecasts to senior management are vital for this position. Strong communication, negotiation, sales acumen, networking, analytical thinking, project management, and a customer-centric approach are crucial skills required for success in this role. Ideally, you should have a degree in Business Administration, Marketing, Sales, or related fields, with at least 1 year of experience in business development or a similar role. Fluency in English is preferred. This is a full-time position with a day shift schedule and potential bonuses based on performance. The work location is in person.,

As an Optometry Trainer at Lenskart, your primary responsibility will be to deliver comprehensive training in refraction, dispensing, and technical processes to Retail staff across all Lenskart stores. Your role will involve enhancing training effectiveness through continuous improvement and the implementation of the latest methodologies. By conducting role plays and engaging in innovative team-building activities with a strong customer-centric approach, you will ensure that Retail staff are well-equipped to deliver exceptional service. In this position, you will be expected to measure training outcomes and provide timely feedback to learners to facilitate their growth and development. Additionally, you will be responsible for developing and updating training content to cater to various learning needs within the organization. You will play a crucial role in monitoring the performance of store staff by conducting regular visits to stores and organizing mock sessions as quality training interventions. To excel in this role, you should hold a Bachelor's degree in optometry and possess a minimum of 2-3 years of experience in training. Previous experience in the retail or optical industry would be advantageous in fulfilling the role-specific requirements of this position. Your dedication to continuous improvement and your ability to engage and educate others will be key to your success as an Optometry Trainer at Lenskart.,

The full-time on-site roles in Hyderabad offered by the company involve various positions in operations, vehicle maintenance, MIS, sales & marketing, and electric cab driving. As an employee, you will be responsible for day-to-day tasks related to your specific role to ensure the smooth operation and maintenance of OHM Electric Cabs while providing excellent service to passengers. To excel in these roles, you should be proficient in the relevant field with prior experience. Strong communication and interpersonal skills are essential, along with a customer-centric approach focusing on service excellence. You should be able to work effectively both in a team and independently. For electric cab drivers, a valid driver's license is required. Knowledge of vehicle maintenance is crucial for maintenance roles, while experience in sales & marketing is necessary for marketing positions. Proficiency in data analysis and reporting is expected for MIS roles. Flexibility and adaptability are key to meeting changing operational needs. If you are looking for a dynamic work environment where you can contribute your skills and expertise to the operations of OHM Electric Cabs, this opportunity in Hyderabad might be the perfect fit for you.,

As a Client Relationship Manager, your key responsibility will be to build and maintain strong, long-lasting relationships with key accounts. You will act as the primary point of contact for key clients, addressing their needs and concerns promptly. Additionally, you will be responsible for developing and implementing strategic sales plans to achieve targets, analyze market trends, and identify new business opportunities. Your role will also involve driving sales initiatives to increase revenue from existing accounts and acquire new clients. You will collaborate with the creative and marketing team to ensure client requirements are met and projects are delivered on time. Furthermore, you will negotiate contracts and pricing agreements to secure favorable terms for the company while meeting client needs and ensure compliance with company policies and legal standards. In addition to that, you will conduct market research to identify industry trends, customer preferences, and competitive landscape, and utilize insights to inform sales strategies and product development. You will also be responsible for preparing regular reports on account status, sales performance, and market conditions for senior management, analyzing data to identify areas for improvement and growth opportunities. To qualify for this role, you should have a Bachelor's degree in Business, Marketing, or a related field, along with proven experience in sales, specifically within the media industry. Excellent communication and interpersonal skills, the ability to build rapport and trust with clients, strong analytical and problem-solving abilities, and proficiency in CRM software and Microsoft Office Suite are also required. Key Skills required for this role include strategic thinking and planning, negotiation and persuasion, a customer-centric approach, team collaboration, and time management and organization.,

You are looking for a talented Inside Sales Specialist with 2-5 years of experience in selling B2B SaaS, ERP, CRM, or Software services to enterprise clients. In this role, you will be responsible for driving sales growth by identifying, prospecting, and closing deals with key enterprise accounts. Your key responsibilities will include identifying and qualifying potential enterprise clients through various lead-generation activities, building and managing a robust sales pipeline, presenting and demonstrating software solutions to clients, collaborating with cross-functional teams, managing the complete sales cycle, and achieving and exceeding sales targets. To excel in this role, you should possess 2-5 years of experience in B2B SaaS/ERP/CRM/Software services sales, with a proven track record of meeting and exceeding sales targets. Excellent communication, negotiation, and presentation skills are essential, along with a strong understanding of enterprise software solutions and their value proposition. You should be able to handle objections and close deals in a consultative manner, while being self-motivated, proactive, results-driven, and customer-centric. Preferred qualifications include experience selling to multiple industries or sectors, as well as familiarity with CRM systems and sales automation tools. Join us in this exciting opportunity to drive sales growth and make a significant impact in the enterprise software sales domain.,

Job Description: We are seeking a dedicated Customer Service Executive to handle inbound billing inquiries from our international customers. As the ideal candidate, you should possess a minimum of 12 months of experience in managing international voice calls and have a comprehensive understanding of billing processes including recurring bills, billing cycle changes, surcharges, and taxes. This role demands strong problem-solving abilities, the capacity to address complex issues efficiently, and a customer-centric approach to thrive in a dynamic work environment. Your primary responsibilities will include resolving billing concerns through both inbound calls and emails, utilizing effective query-solving techniques. You will be expected to offer clear and concise information regarding billing and services, ensuring accurate responses to customer inquiries. Handling international inbound calls with a focus on delivering exceptional customer service, active listening to customer needs, and documenting interactions meticulously in the CRM system are crucial aspects of this role. Collaboration with team members and other departments to tackle intricate billing issues and guarantee customer satisfaction will be key to your success. You will also be responsible for managing challenging customer situations professionally while upholding a customer-centric attitude. The ideal candidate for this position should have a minimum of 12 months of international voice experience and a proven track record of resolving customer issues related to billing. Excellent communication skills, the ability to convey thoughts and solutions clearly, and adeptness in handling tough customer situations with patience and professionalism are essential. Strong multitasking capabilities, the knack for making quick, independent decisions, and a customer-centric approach with logical thinking and a spontaneous problem-solving mindset are qualities we value. You should be willing to work in a US environment with rotational shifts (5 days a week) and ensure prompt and professional responses to all customer queries. In return, you will enjoy perks and benefits including cab facility for pick up and drop within the transport radius, a loyalty bonus of up to 20,000 INR, and opportunities for growth and advancement within the company. If you are ready to take on this exciting opportunity, we look forward to reviewing your application and potentially welcoming you to our team.,

As a Senior Sales Manager at BOP GROUP in Noida, you will have the opportunity to lead the sales team, develop effective sales strategies, manage client relationships, and achieve sales targets. Your role will be crucial in analyzing market trends, identifying new business opportunities, and ensuring high levels of customer satisfaction. This full-time on-site position requires strong sales leadership, strategic planning, and client relationship management skills to drive success. To excel in this role, you should have a proven track record of meeting and exceeding sales targets, coupled with exceptional negotiation and communication abilities. Your capacity to analyze market trends and spot business opportunities will be instrumental in driving growth for the company. While experience in the real estate industry is advantageous, it is not mandatory. A Bachelor's degree in Business Administration, Marketing, or a related field is required to bring valuable insights and expertise to the team. Your excellent networking abilities and customer-centric approach will be essential in building and maintaining strong relationships with clients. By leveraging your skills and qualifications, you will contribute to the continued success of BOP GROUP and play a key role in simplifying the home-buying experience for our customers.,

You are the Director of Product Management at Zinnia, a leading technology platform in the insurance industry. In this role, you will be responsible for leading a team of product managers, shaping the product vision and roadmap, and ensuring the delivery of top-notch InsurTech solutions. Your collaboration with various cross-functional teams, such as engineering, underwriting, claims, compliance, and go-to-market, will be crucial in ensuring that the products meet customer needs and business objectives. Your key responsibilities include owning and communicating the product strategy for the InsurTech platform, managing and developing a team of product managers, understanding customer requirements through market research, and working closely with engineering and design teams to deliver features efficiently. You will also be involved in aligning with sales, marketing, legal, compliance, and operations teams to launch products in a regulated environment and making data-driven decisions to track performance and enhance outcomes. To excel in this role, you should have a minimum of 12 years of product management experience, including at least 3 years in a leadership position. Experience in building and scaling digital products in regulated industries, particularly in insurance, InsurTech, or FinTech, will be beneficial. A Bachelor's or Master's Degree in a technology-related field is required, along with expertise in API-driven platforms, third-party integrations, and strong leadership and communication skills. Additionally, you should possess technical fluency to engage with engineering teams, analytical skills using tools like SQL, Looker, or Tableau, and experience in delivering Cloud Native and modern tech stack products. Proficiency in delivery methodologies such as Scrum or Kanban is essential, along with the ability to foster teamwork, mentor others, and think strategically. Travel may be required based on client needs or event attendance. In this role, you will have the opportunity to lead a team, drive product innovation, and contribute to the growth of Zinnia's InsurTech solutions. If you are passionate about product management, have a strong background in the insurance industry, and thrive in a dynamic, customer-centric environment, this position offers a rewarding opportunity for professional growth and development.,

As a Dietitian-Nutrition Consultant at Meadbery, you will have the opportunity to work from our office located at Meadbery Studio, 3rd Floor, Unit -33/34/35 Sushma Infinium, Opposite Holiday INN Hotel, Zirakpur. Your work timings will be from 9:00 AM to 6:00 PM, Monday to Saturday. Your primary roles and responsibilities will include conducting personalized consultations to assess clients" dietary needs, providing tailored nutrition plans, promoting and recommending Meadbery's nutritional products and services to help clients achieve their health goals, engaging with potential customers, understanding their requirements, and suggesting suitable products, meeting monthly sales targets by following up on leads and leveraging marketing campaigns, as well as building and maintaining strong relationships with clients by addressing queries and providing exceptional support. In terms of compensation, you will receive a base salary ranging from 18,000 to 25,000 per month (in-hand) along with monthly performance-based incentives (the structure of which will be discussed during orientation). To excel in this role, you should possess strong communication and interpersonal skills with a customer-centric approach, hold a degree in Nutrition, Dietetics, or a related field (certification is a plus), exhibit empathy, approachability, and the ability to build strong client relationships, demonstrate a track record of contributing meaningfully to organizational growth and success, and be tech-savvy with proficiency in using digital tools and virtual communication systems. Upon joining Meadbery, you will undergo a one-week training program to familiarize yourself with Meadbery's policies, procedures, and products. Additionally, you will have access to hands-on workshops and mentorship to ensure your success in the role. The initial probation period will be 3 months, during which your performance will be reviewed. Upon successful completion of the probation period, you will receive a detailed appointment letter confirming your employment. Meadbery is dedicated to creating experiences that transform lives rather than just selling products. Joining us as a Dietitian-Nutrition Consultant means becoming an integral part of a dynamic team committed to fostering health and well-being. Take the first step towards a fulfilling career by applying now to make a difference in people's lives while growing your professional journey. #DietitianJobs #NutritionConsultant #CareerAtMeadbery #HealthAndWellness,

As a member of the Sales team at Uhlmann India Pvt Ltd, located in Chakan, Pune, or potentially working remotely in India, your role will involve leveraging your technical expertise to drive business development and contribute to the strategic growth of the portfolio within the assigned territory. You will play a crucial part in identifying and capitalizing on new sales opportunities, expanding the customer base through strategic planning, and executing sales strategies in your designated geographic or industrial focus area. Your responsibilities will also include building strong internal and external networks, representing the company professionally in all interactions, and managing key accounts by coordinating communication and sales documentation. To excel in this role, you should possess a Bachelor's/Diploma in engineering, preferably complemented by a Post Graduate Diploma or a Masters in Business Administration. With over 10 years of experience in B2B sales, particularly in Capital Equipment Sales within the Pharmaceutical domain, you are expected to demonstrate a customer-centric approach, strong persuasion and negotiation skills, market analysis capabilities, and excellent communication and relationship-building abilities. Familiarity with SAP and Salesforce will be an added advantage, and a willingness to travel as required is essential. In return, we offer you the opportunity to work on exciting and responsible tasks in an internationally operating family business. You will benefit from individual qualification and personnel development measures, a technologically innovative work environment that emphasizes sustainability and digitalization, and a leadership and corporate culture that values strength, openness, and reliability in daily actions and behavior.,