211 Customercentric Approach Jobs - Page 2

Role Overview: As a Relationship Executive, your main responsibility is to build and maintain strong relationships with clients in order to ensure their satisfaction and loyalty. You will be expected to understand their needs and provide them with relevant products or services. This role requires proactive communication and personalized support to meet the clients" financial goals. Key Responsibilities: - Client acquisition: Identify potential clients, initiate contact, and present the company's offerings to secure new business. - Relationship management: Regularly communicate with clients, understand their financial goals, and provide personalized advice and support. - Cross-selling and ups...

Role Overview: As the Storefront Fashion Curator at STYLI, you will be the driving force behind the digital storefront's style. Your responsibilities will include curating product assortments, managing online merchandising, analyzing fashion trends, collaborating with various teams, taking a customer-centric approach, ensuring quality control, and occasionally contributing to editorial content. Key Responsibilities: - Curate Product Assortments: Select fashion items for seasonal collections based on trend forecasting, customer data, and brand alignment. - Online Merchandising: Strategically organize and style product listings, homepage layouts, lookbooks, and landing pages. - Trend Analysis:...

As a Sales Executive at the company, your role is crucial in driving sales growth, acquiring new business, and nurturing customer relationships to enhance revenue and contribute to the company's success. Key Responsibilities: - Develop and implement strategic sales plans to expand the consumer product services market. - Foster and sustain strong relationships with key clients in the consumer products sector, understanding their needs and offering customized solutions. - Keep abreast of industry trends, market dynamics, and consumer behavior to pinpoint new business opportunities and shape sales strategies. - Optimize the sales process for improved efficiency by incorporating best practices a...

Role Overview: As a Call Center Executive at TEZ, your main role will involve being the initial point of contact for both customers and drivers. You will handle inbound and outbound calls, assist with ride bookings, resolve customer queries, and ensure a seamless experience for passengers and drivers. Effective communication skills, problem-solving abilities, and a customer-centric approach are essential for this position. Key Responsibilities: - Customer Support: - Manage inbound calls for ride bookings, cancellations, and fare inquiries. - Assist customers with app-related issues and troubleshooting. - Address complaints and escalate unresolved issues when necessary. - Driver Support: - Re...

As a Senior Product Manager at our leading Fintech platform, you will play a crucial role in developing compliance solutions that address complex global regulatory challenges. If you are a strategic thinker, a proactive problem solver, and have a passion for creating impactful products, we invite you to join our team and contribute to our mission of global compliance excellence. - **Product Strategy and Vision:** - Develop and execute a comprehensive product strategy for Global supply chain SAAS, aligning with the company's objectives and market demands. - Define a clear vision for the Global supply chain SAAS products, considering global landscapes and industry standards. - **Cross-Function...

As an applicant for the position, you will be responsible for the following: Role Overview: You will assist in responding to customer queries via email, phone, and live chat. Handling customer complaints professionally and escalating when necessary will be part of your duties. Additionally, providing product/service information to customers, maintaining records of customer interactions, and following up on pending issues will be crucial tasks. You will support in creating FAQs and help desk documentation, gather customer feedback, and suggest process improvements. Collaborating with other departments to ensure quick resolution of issues and assisting in processing orders, refunds, and return...

As a Client Onboarding Specialist at our company, your role involves creating new databases for provider clients within the PracticeSuite system. It is essential to ensure the accuracy and completeness of information during the onboarding process. Key Responsibilities: - Client Onboarding: Create new databases for provider clients within the PracticeSuite system, ensuring accuracy and completeness of information. - CRM Management: Update and maintain the CRM system with accurate client information, interactions, and relevant details. - Client Issue Resolution: Utilize the Hubspot ticketing system to effectively manage and resolve existing client issues and address new requirements in a timel...

**Job Description** As the Country Go-To-Market (GTM) Manager at Nothing, you will play a pivotal role in driving the successful launch, sales, and profitability of smartphones in a specific country. Your responsibilities will focus on mid-to-long-term strategic planning, end-to-end product lifecycle management, and achieving key financial and operational metrics. Your ability to ensure alignment between global objectives and local market execution will be critical in delivering sustainable growth and profitability. **Key Responsibilities** - **Market Analysis and Opportunity Identification** - Conduct comprehensive market analysis to identify growth opportunities, focusing on: - Consumer In...

As a Direct Channel Sales Executive at Shriram Life Insurance, your role involves driving sales through direct channels and managing customer accounts. You will be responsible for developing and executing sales strategies, maintaining client relationships, and identifying new business opportunities to achieve sales targets. Your customer-centric approach and strong communication skills will be essential in ensuring customer satisfaction. Key Responsibilities: - Drive sales through direct channels - Manage customer accounts effectively - Develop and execute sales strategies - Maintain relationships with clients - Identify new business opportunities - Achieve sales targets - Ensure customer sa...

Role Overview: As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our culture prioritizes a flexible work environment that empowers individual growth, well-being, and belonging. Ciena is a technology company that leads with humanity, driving business priorities alongside meaningful social, community, and societal impact. Key Responsibilities: - Drive the evolution of network planning capabilities and AiOPS initiatives. - Lead Network Digital Twin projects for improved accuracy and efficiency. - Manage and mentor a small team in the Network Design application space. - Set objectives and performance metrics aligned with organizational goals. - Under...

As a Sales Officer at Shriram Life Insurance, your primary responsibility will be to drive sales, establish enduring relationships with clients, and offer them insurance solutions that align with their financial objectives. Your role is crucial in securing the futures of families in the Erode community. Key Responsibilities: - Actively seek out new customers and generate leads through various channels. - Present and sell company products to new and existing clients. - Understand customer needs and recommend the most suitable insurance policies. - Achieve monthly and quarterly sales targets. - Maintain excellent client relationships, ensuring satisfaction, and providing support for policy ren...

As a Support Coordinator for Petrosoft software, your role will involve making outbound calls to clients to schedule training sessions. You will be responsible for coordinating with trainers and clients to book and confirm training time slots, with a target of scheduling a minimum of 45 training sessions per day. It will be your duty to track and follow up to ensure that trainers complete at least 50 training sessions per month. Keeping accurate records of scheduled and completed trainings will also be part of your responsibilities. Additionally, you will need to effectively communicate in multiple South Indian languages to cater to regional clients and handle rescheduling, cancellations, an...

As a Business Development Manager at our company, you will play a crucial role in driving growth and expanding our market presence in the footwear industry. Your responsibilities will include identifying new business opportunities, building strong client relationships, and contributing to our strategic goals in both domestic and international markets. - Market Expansion: Identify and pursue new business opportunities in domestic and international markets, including retail chains, e-commerce platforms, and institutional buyers. - Client Relationship Management: Build and maintain long-term relationships with key clients, distributors, and stakeholders to ensure customer satisfaction and repea...

As a Logistics Coordinator, you will be responsible for supporting logistics operations for US-based clients. Your key responsibilities will include: - Handling inbound and outbound calls related to logistics operations - Coordinating with US-based clients and vendors for timely deliveries - Updating shipment status and resolving queries efficiently - Maintaining accurate documentation and following standard procedures To qualify for this role, you must meet the following requirements: - Minimum 1 year of relevant experience in an international voice process - Excellent verbal and written communication skills - Willingness to work night shifts - Familiarity with logistics or supply chain pro...

As a Principal Engineer in Engineering Design for an Indian consumer electrical equipment manufacturing company based in Mumbai, Maharashtra, your role is crucial in guiding the technical strategy, leading design decisions, and fostering innovation within the organization. **Key Responsibilities:** - Review and approve all ED categories tech designs within the consumer products business for CTQ specs with constraints/challenges. - Monitor and guide teams to achieve the cost and quality of projects. - Ensure rigor of engineering practices and participate in reviewing new and unique architecture design decisions for the right metric for the required architecture. - Stay updated on data regardi...

As an Optometry Trainer at Lenskart, you will be responsible for delivering optometry training in refraction, dispensing, and technical processes to Retail staff across all Lenskart stores. Your role will involve constantly upgrading training methodologies, conducting role plays, and engaging in innovative team-building activities to enhance training effectiveness with a customer-centric approach. You will also be expected to measure training results and provide timely feedback to learners. Additionally, you will play a key role in developing and maintaining content for various learning needs and monitoring the performance of store staff through store visits and conducting mock training sess...

As a Customer Support Associate in our International Voice Process, you will be responsible for handling customer inquiries and complaints through international voice support. Your key responsibilities will include: - Handling customer inquiries and complaints promptly and effectively. - Providing timely and accurate solutions to ensure customer satisfaction. - Applying strong problem-solving skills to resolve issues efficiently. - Adapting your communication style to suit diverse customer interactions. - Maintaining a customer-first approach in every conversation. - Working effectively in night shifts to support our global clients. To excel in this role, you should possess the following ski...

Role Overview: As a Key Accounts Executive (HORECA) in the Sales department located in Andheri - Sakinaka, your primary responsibility is to generate sales within the Hotel, Restaurant, and Catering (HORECA) sector. You will be tasked with reaching out to prospective and existing clients, building strong relationships with decision-makers, promoting the company's products, and achieving sales targets through effective telesales strategies. Key Responsibilities: - Make outbound calls to prospective and existing HORECA clients to sell products and services. - Identify and pursue sales opportunities to achieve monthly/quarterly targets. - Generate and qualify leads through cold calling, referra...

As an International Voice Process associate, your role involves handling customer interactions via phone for clients in USA. Your responsibilities will include addressing inquiries, resolving issues, providing product information, and ensuring customer satisfaction. Key skills required for this role include strong communication, problem-solving abilities, and a customer-centric approach. Key Responsibilities: - Handle customer interactions via phone for clients in the USA - Address inquiries and provide accurate information - Resolve customer issues in a timely manner - Ensure customer satisfaction with the service provided Qualifications Required: - HSC/Graduate degree - Excellent communica...

You will be responsible for providing excellent customer service as a Service Advisor at Marikar Honda Service Centre located in Statue. Your key responsibilities will include: - Greeting and assisting customers at the service centre - Understanding and recording customer complaints, requirements, and preferences for their Honda 2-wheeler - Clearly explaining recommended services, job scope, and cost estimates to customers - Opening job cards and maintaining detailed service records for each vehicle - Coordinating with technicians to prioritize service jobs and ensure timely completion - Conducting follow-ups and updating customers on job status, additional repairs, and delivery time - Handl...

As an India Head for Operations, Logistics, and Marketing Strategy, your role will be crucial in overseeing all business operations within India. You will focus on optimizing the supply chain, enhancing operational efficiency, and driving innovative marketing strategies to grow the brand and attract customers in the B2C market. **Key Responsibilities:** - **Operational Leadership:** Oversee the end-to-end operations in India, ensuring efficient production, inventory management, and distribution processes. - **Supply Chain Optimization:** Manage and improve logistics and supply chain processes for timely and cost-effective product delivery. - **Marketing Strategy Development:** Lead the creat...

Role Overview: As a Key Account Manager for Schools English in South India, your main responsibility will be to manage and cultivate relationships with high-value schools and school networks in India and South Asia. You will play a crucial role in promoting English language products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Schools English portfolio. Key Responsibilities: - Manage a portfolio of high-value school customers and school groups, serving as the primary relationship manager. - Develop and implement Account Plans to retain and expand business from key accounts. - Establish long-term, trust-based relationships with school d...

**Job Description** As a Sales and Operations Executive at Eva, your role will involve managing customer relationships, overseeing sales operations, and ensuring smooth campaign executions on Eva's self-serve SaaS platform. You will be based in Jaipur and play a crucial part in the success of nationwide campaigns for brands utilizing our digital and 3D billboards. **Key Responsibilities** - Manage customer relationships effectively - Oversee sales operations to drive campaign success - Ensure seamless campaign executions on Eva's platform **Qualifications** - Possess analytical skills and sales operations experience - Strong communication and customer service skills - Previous experience in ...

As a Real Estate Sales Executive, your role will involve managing property resale and rental transactions, handling client inquiries, conducting market analysis, negotiating deals, maintaining CRM records, and ensuring customer satisfaction. You must be proficient in property platforms and excel in teamwork to succeed in this position. Key Responsibilities: - Manage property resale and rental transactions efficiently - Handle client inquiries, provide solutions, and establish strong relationships - Analyze local market trends and devise effective pricing strategies - Negotiate with buyers and sellers to facilitate deal closures - Utilize CRM tools and online listing platforms for optimal res...

As a Relationship Manager in the Real Estate Sales team, your role involves identifying, connecting, and building relationships with potential clients for residential/commercial real estate. You will conduct client meetings, property site visits, and presentations to understand customer requirements and recommend suitable projects. Your key responsibilities include negotiating deals, closing sales, achieving sales targets, maintaining relationships with existing clients, and coordinating with internal teams for smooth transactions. Key Responsibilities: - Identify, connect, and build relationships with potential clients for residential/commercial real estate. - Conduct client meetings, prope...