211 Customercentric Approach Jobs - Page 4

You will be part of a team at Times Internet that creates premium digital products to simplify and enhance the lives of millions. With a significant presence in categories such as News, Sports, Fintech, and Enterprise solutions, Times Internet's portfolio includes iconic brands like TOI, ET, NBT, Cricbuzz, Times Prime, and more, all crafted to enrich experiences and bring individuals closer to their interests and aspirations. In your role as a Branded Content Editor for the Spotlight team at Times Internet, you will collaborate with brands to develop customized content that aligns with both TIL's ethos and the brand's mission. Seeking a passionate digital journalist who excels in creating en...

Role Overview: You will join iGene Labserve Pvt. Ltd., a renowned provider of scientific solutions in laboratory instrumentation across various sectors such as Healthcare, Genomics, Drug Discovery, Bio-pharma, and Food & Beverages. Our commitment lies in delivering advanced technologies and an optimal product range to streamline laboratory operations and overcome obstacles. At iGene Labserve, we prioritize aligning with customer requirements with unwavering dedication. Key Responsibilities: - Deliver technical assistance and scientific resolutions to clients - Oversee sales procedures and foster enduring customer connections - Organize product demonstrations and discern customer requisites -...

Role Overview: As an Export Manager based in Chandigarh, your primary responsibility will be to develop and execute export strategies, plans, and budgets to enhance market share and sales in international markets. You will be tasked with identifying potential customers, creating new business opportunities, and maintaining strong relationships with key accounts, distributors, and agents globally. Conducting product presentations, monitoring export performance, and collaborating with internal departments will also be key aspects of your role. Key Responsibilities: - Develop and execute export strategies, plans, and budgets to enhance market share and sales in international markets - Identify p...

You will be working at NGIVD, a company dedicated to revolutionizing disease diagnosis to ensure accurate, timely, and affordable testing for all individuals. By leveraging the capabilities of Made in India, we develop diagnostic solutions that are tailored to local requirements while upholding global quality standards. Our manufacturing facility is ISO 9001, ISO 13485, and ISO 14001 certified, reflecting our unwavering commitment to excellence. We specialize in addressing infectious and lifestyle diseases, bridging the gap between cutting-edge research and practical patient care to enhance overall health outcomes. As a full-time Territory Sales Manager based in Agra, your primary responsibi...

Role Overview: As a Team Lead (Real Estate) based in Bengaluru, you will be responsible for managing team performance tracking, advising property buyers, understanding their needs, recommending suitable properties, and providing all necessary information to help clients make informed decisions. Key Responsibilities: - Manage team performance tracking - Advise and assist property buyers - Understand client needs and recommend suitable properties - Provide necessary information for clients to make informed decisions Qualifications Required: - Excellent communication skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proven experience in real estate ...

As a CRM Head at the organization, you will play a crucial role in leading the customer relationship management function. Your responsibilities will include overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring top-notch client servicing standards across all projects. To excel in this role, you will need to bring in leadership qualities, innovative processes, and a customer-centric approach to enhance satisfaction, loyalty, and brand trust. - Lead, mentor, and manage the CRM team - Develop and implement CRM strategies - Handle customer escalations and conflict resolutions - Ensure timely issuance of legal documentation - Maintain client records in CR...

As an Account Manager at our company located in Noida, your role is crucial in driving the overall growth of the account and managing all stakeholders associated with the account, both internally and externally. Your responsibilities include: - **Client Relationship Management:** You will penetrate the given account, engage regularly, and enhance client engagement by building and maintaining strong, long-lasting customer relationships. - **Market Research:** Collect intelligence on clients, their market, competitors, and industry. - **Account Management:** Ensure smooth and timely delivery of all requirements to clients, manage client satisfaction, and track contract signing, agreement recei...

As a member of the team, you will be at the forefront of remote employment, enabling global talent recruitment and work without geographical limitations. The company is committed to transforming the traditional employer of record (EOR) space with innovative digital solutions. With the backing of industry giants like Sequoia, DST, and Tiger Global, we are rapidly growing and seeking talented individuals who share our drive for innovation. **Key Responsibilities:** - Join the Global Insurance and Benefits team to deliver exceptional benefits to employees worldwide. - Develop new policies in various countries and oversee their implementation. - Provide customized recommendations to employers gl...

As the HR Operations Manager, you will play a vital role in managing centralized HR operations to streamline processes, ensure compliance, and enhance employee experience through timely service delivery. Your responsibilities will include: - Ensuring accuracy and compliance in HR processes & policy - Responding to employee inquiries and resolving HR-related issues - Providing guidance on policies and procedures - Supporting digitization initiatives for onboarding, allowance automation, and exit management in the HR Shared Services department - Ensuring the accuracy of employee data and HR metrics - Generating reports on workforce analytics, attendance, and other key metrics - Managing employ...

Role Overview: As a Customer Support Executive, you will be responsible for handling customer queries via voice, email, and chat for processes such as Games Blended, APB Email, APB Voice, and Acko. Your primary focus will be on providing effective solutions to ensure customer satisfaction while maintaining accurate records of customer interactions. Collaborating with the internal team to resolve issues quickly and meeting performance metrics such as response time, resolution time, and customer feedback are key responsibilities in this role. Key Responsibilities: - Handle customer queries through voice, email, and chat channels effectively - Provide solutions to ensure customer satisfaction -...

Role Overview: You will be responsible for delivering high-impact product demonstrations and driving customer engagement within the Education & Training industry. Your role will involve showcasing products to schools and teachers, ensuring their specific needs are met through customized demonstrations. Key Responsibilities: - Deliver compelling product demos - Partner with sales teams to drive conversions - Capture customer insights to enhance adoption and user experience - Work closely with sales teams to simplify product understanding - Elevate demo excellence through training initiatives - Maintain high-impact demo scripts for consistency and effectiveness - Track demo performance and opt...

Role Overview: As an Assistant Manager, Service Delivery at ReSource Pro, you will lead and manage internal delivery teams to address incidents, problems, and operational issues impacting clients. Your main responsibilities will include driving teams to resolve problems, conducting root cause analysis, and ensuring client satisfaction, work quality, and efficiency meet current and future business needs. You will supervise Service Delivery Supervisors and client teams to establish and maintain a motivated and skilled service delivery workforce. Key Responsibilities: - Supervise Service Delivery Supervisors and client teams to maintain a motivated and skilled service delivery workforce - Drive...

Role Overview: As a sales intern, your main responsibility will be to explain our products and services clearly and persuasively to potential customers, whether it is over the phone or in person. You will also be required to engage with customers face-to-face at our office when necessary, building rapport and addressing any queries they may have to ensure a positive experience. Key Responsibilities: - Explain products and services clearly and persuasively to potential customers over the phone or in person. - Engage with customers in person at the office as needed. - Build rapport with customers and address their queries to ensure a positive experience. Qualifications Required: - Excellent co...

You will be responsible for managing motor insurance claims intimation, follow-ups, and coordination with insurers, dealers, and customers to ensure timely closure of cases. Your key responsibilities will include: - Efficiently managing the end-to-end motor insurance claims intimation process. - Conducting regular follow-ups with insurers, dealers, and customers for smooth claim settlement. - Handling inbound and outbound customer calls related to claims and providing timely updates. - Coordinating with internal teams to resolve discrepancies and escalate issues when necessary. - Maintaining proper documentation and records of claims as per company standards. - Ensuring compliance with regul...

Role Overview: You will be responsible for supporting a team of associates to provide high-level technical and customer support to clients and internal teams. Your main focus will be on troubleshooting queries, resolving complex problems, and building strong relationships to ensure client satisfaction and enhance their experience. Key Responsibilities: - Interact with various departments such as PSO, CSM, Product, and SRE to align support strategies with overall company objectives. - Provide guidance, mentorship, and leadership to junior support team members to foster a culture of continuous learning and growth. - Participate in process improvement initiatives, suggest innovative solutions, ...

Role Overview: As a Business Development Associate (BDA) at our company, your primary responsibility will be reaching out to prospects and guiding them through the existing tech-landscape. With a customer-centric approach, you will qualify their career goals and identify how Scaler can help them. It will be your duty to follow up with existing prospects to ensure that we are able to open up new realms of possibilities through the power of Scaler! Key Responsibilities: - Reach out to prospects and guide them through the existing tech-landscape. - Qualify prospects" career goals and identify how Scaler can help them. - Follow up with existing prospects to open up new realms of possibilities. Q...

As a Sales Executive based in Amravati, your role will involve identifying and reaching out to potential customers, nurturing client relationships, and generating sales leads. You will be tasked with developing and delivering sales presentations, negotiating agreements, and meeting sales targets. Additionally, managing the sales pipeline, offering after-sales support, and contributing to sales strategy development will be part of your responsibilities. Key Responsibilities: - Identify and contact potential customers - Build and maintain client relationships - Generate sales leads - Create and deliver sales presentations - Negotiate sales agreements - Achieve sales targets - Manage the sales ...

As a Business Development Manager in our company, your role will involve driving the achievement of sales targets through Bancassurance channel partners, supporting customer acquisition, and ensuring high conversion rates for policies. You will also be responsible for implementing strategies to improve customer retention. Key Responsibilities: - Drive the achievement of sales targets through Bancassurance channel partners. - Support customer acquisition and ensure high conversion rates for policies. - Implement strategies to improve customer retention. Partner Engagement: - Build and nurture strong relationships with branch staff and key channel stakeholders. - Manage expectations and align ...

As a Lead Professional Services, you will be responsible for guiding clients through the successful implementation and adoption of the platform. Your role will involve a combination of technical expertise, project management skills, and a strong customer-centric approach. You will work closely with clients to understand their business needs, configure and customize the software to meet those needs, and ensure a smooth transition to the platform. **Role Overview:** - Lead a team of implementation consultants and project managers to ensure projects are delivered with high quality, on time, and within budget. - Manage and mentor a team of professional services personnel to ensure projects are d...

Role Overview: As an Inside Sales Executive at Simplilearn, your primary responsibility will be to upsell and cross-sell products and services to customers. Your role will involve handling inbound and outbound calls in a voice process, maintaining and enhancing customer relationships, and achieving or surpassing monthly sales targets. Key Responsibilities: - Handle inbound and outbound calls to engage with customers effectively. - Conduct upselling and cross-selling activities to increase sales opportunities. - Communicate with customers to build and strengthen relationships through follow-ups. - Achieve or exceed monthly sales targets and KPIs related to sales conversion. Qualifications Req...

As an Operations Manager for Leadec in the North Region, your role will involve overseeing operations and client management across various client sites. You will need to demonstrate strong leadership, technical expertise, and a customer-centric approach to ensure seamless service delivery and operational efficiency. **Key Responsibilities:** - Oversee general plant maintenance activities across multiple client sites. - Manage maintenance operations in production plants or service organizations. - Conduct root cause analysis (Why-Why) for technical issues and drive resolution. - Implement and monitor TPM practices including KPI visualization, Machine 5S, and IMS documentation. - Track and imp...

Role Overview: You will be responsible for establishing and managing a global Microsoft 365 (M365) support team for Yamaha's worldwide user base. Your primary focus will be on building the team, defining processes, ensuring seamless support delivery, and aligning with global IT and business goals. Your expertise in M365/O365 services, leadership skills, and customer-centric approach will be crucial for the success of this role. Key Responsibilities: - Establish and lead a global Microsoft 365 (M365) support team. - Define processes for efficient support delivery. - Align support activities with global IT and business goals. - Ensure seamless support services for Yamaha's worldwide user base....

As a Business Development Associate, you will be responsible for reaching out to prospects and guiding them through the existing tech-landscape. With a customer-centric approach, your role will involve qualifying their career goals and identifying how Scaler can assist them in achieving their objectives. Your proactive engagement with existing prospects will be crucial in opening up new realms of possibilities through the power of Scaler! This role is open to both freshers and experienced professionals. Freshers can expect a starting salary from 7 LPA, while experienced candidates can earn between 8.40 LPA to 11.40 LPA, depending on their relevant experience and skills. In addition to the fi...

As an Insurance Manager, your primary responsibility will be to actively generate sales by prospecting for new clients through various lead generation activities such as networking, referrals, cold calling, and leveraging digital platforms. You will need to conduct thorough needs assessments to understand clients" insurance requirements and financial situations. Developing and maintaining a comprehensive understanding of all insurance products offered by the company, including their features, benefits, and limitations, is crucial for success in this role. You will be expected to recommend and sell appropriate insurance policies to meet individual and business clients" needs, ensuring they un...

As an Interior Designer at HomeLane in Madhurawada, Visakhapatnam, you will play a crucial role in bringing dreams to life by creating beautiful and functional homes. Your primary responsibility will be to lead design projects and ensure customer delight throughout the process. You will be the main point of contact for HomeLane customers, guiding them from the initial consultation phase to the final installation of their customized solutions. This will involve understanding their requirements, providing detailed designs, and overseeing the production-ready drawings. Additionally, you will be expected to manage multiple design projects simultaneously, analyze sales reports, monitor project ti...