Growfin

Growfin is a fast-growing SaaS company that provides financial management solutions to the finance audience, including Controllers, VP of Finance, CFO. Our platform offers features such as financial reporting, collections, cash application & cashflow forecasting, designed to streamline financial operations and drive efficiency in cash flow cycles. Our mission is to help finance teams optimize their performance and achieve their goals with an innovative, user-friendly platform. We're proud of our collaborative and dynamic culture, and we're looking for a motivated and ambitious individual to join our team. We’re looking for an individual contributor who will be a part of the product team responsible for designing a product's user interface (UI), aiming to create a user-friendly and aesthetically pleasing experience for the user. If you’re an ambitious product designer with prior experience in SaaS, this role is for you. Experience - 1 to 3 years Skills - Knowledge of UX design principles and techniquesStrong understanding of visual design principlesProficiency in design and prototyping tools (e.g. Figma)Ability to create user flows and wireframesStrong portfolio showcasing past work and design processesExperience working with cross-functional teamsGood communication and presentation skillsUnderstanding of user testing and user research methods Qualification - Not mandatory but good to have a bachelor’s degree or equivalent experience in design What do we expect from you? An open mind and a can-do attitude.As an early-stage startup, we figure out a lot of things as we execute. We expect that you will be ready to do the same. You keep yourself abreast of the latest developments in the world of design. Good to have (Not Mandatory) - Knowledge of HTML/CSS (Web Development)Interaction and motion design skills

Responsibilities Take ownership of the full application lifecycle, from design to implementation, deployment, and ongoing maintenance. Lead development efforts, ensuring high-quality and scalable backend architecture for web applications. Design and implement complex software systems that meet both functional and non-functional business requirements, ensuring high performance, reliability, and scalability. Collaborate cross-functionally with Product, Front-end, and other engineering teams to deliver seamless product features and solutions. Mentor and lead a team of engineers, providing guidance on technical and design decisions, and ensuring best practices are followed. Perform thorough code reviews and foster a culture of high standards in software engineering and quality assurance. Troubleshoot, debug, and optimize application performance at scale. Build reusable, modular, and scalable code and libraries for future use, reducing technical debt. Identify areas for improvement in both current products and future architectures and propose solutions for optimization. Lead initiatives to improve development processes, tools, and workflows to increase team efficiency. Drive technical direction and contribute to long-term product strategy, architecture design, and technology decisions. Requirements 5+ years of hands-on experience as a Back-end developer, with at least 2 years in a leadership or mentorship capacity. Proven experience designing and building large-scale, distributed systems with a focus on backend technologies. Strong problem-solving abilities, with a track record of quickly addressing technical challenges in high-pressure situations. Expertise in Java, with deep knowledge of the Spring Boot framework, or similar modern backend technologies. In-depth understanding of database systems like MySQL or equivalent, including advanced knowledge of data modeling, optimization, and security. Strong proficiency with AWS or similar cloud platforms, including designing and deploying highly scalable, secure cloud-based solutions. Solid understanding of RESTful API design principles, microservices architecture, and related patterns. Excellent communication skills with the ability to work effectively with cross-functional teams and present complex technical ideas clearly. Experience in leading and growing a team of engineers, fostering a collaborative and high-performing work environment. Knowledge of CI/CD processes, testing methodologies, and monitoring tools to ensure system health and stability. Passion for coaching and developing junior engineers, helping them grow their technical skills and career progression. This job was posted by Prabhakar K from Growfin.ai. Show more Show less

Growfin is a fast-growing SaaS company that provides financial management solutions to the finance audience, including Controllers, VP of Finance, CFO. Our platform offers features such as financial reporting, collections, cash application & cashflow forecasting, designed to streamline financial operations and drive efficiency in cash flow cycles. Our mission is to help finance teams optimize their performance and achieve their goals with an innovative, user-friendly platform. We're proud of our collaborative and dynamic culture, and we're looking for a motivated and ambitious individual to join our team. As a Product Specialist , you will be the first point of contact for customers, addressing product-related queries and troubleshooting technical issues. In addition to providing L1 support, you will handle bug analysis, work closely with engineering teams, and manage a designated region of customers. This role requires strong problem-solving skills, attention to detail, and the ability to work across rotational shifts to support global customers. Key Responsibilities Provide L1 support by responding to customer queries via email, chat, and tickets. Analyze reported issues, replicate bugs, and escalate to engineering when necessary. Conduct bug analysis to identify patterns and contribute to product improvements. Own and manage support operations for an assigned customer region , ensuring high service quality. Maintain high customer satisfaction by ensuring timely and effective resolutions. Work closely with the product and engineering teams to provide feedback and improve the support process. Document resolutions and contribute to an internal knowledge base . Track and ensure adherence to SLAs for response and resolution times. Required Qualifications Bachelor’s degree in Engineering, Computer Science, or a related field. 1-3 years of experience in a customer support or technical support role. Strong analytical and problem-solving skills. Excellent communication skills (verbal and written). Ability to multitask and work in a fast-paced environment . Preferred Qualifications Prior experience in a SaaS support environment . Understanding of APIs, SQL, or basic debugging tools . Familiarity with support platforms like Zendesk, Freshdesk, or Intercom . Work Environment Location : On-site (Growfin office) Shifts : Rotational Performance Metrics Adherence to response and resolution SLAs . Customer Satisfaction (CSAT) scores . Ticket resolution efficiency and accuracy ." Show more Show less

About Growfin GrowFin is a fast-growing SaaS company that provides financial management solutions to the finance audience, including Controllers, VP of Finance, CFO. Our platform offers features such as financial reporting, collections, cash application & cashflow forecasting, designed to streamline financial operations and drive efficiency in cash flow cycles. Our mission is to help finance teams optimize their performance and achieve their goals with an innovative, user-friendly platform. We're proud of our collaborative and dy namic culture, and we're looking for a motivated and ambitious individual to join our team. Responsibilities Take ownership of the full application lifecycle, from design to implementation, deployment, and ongoing maintenance. Lead development efforts, ensuring high-quality and scalable backend architecture for web applications. Design and implement complex software systems that meet both functional and non-functional business requirements, ensuring high performance, reliability, and scalability. Collaborate cross-functionally with Product, Front-end, and other engineering teams to deliver seamless product features and solutions. Mentor and lead a team of engineers, providing guidance on technical and design decisions, and ensuring best practices are followed. Perform thorough code reviews and foster a culture of high standards in software engineering and quality assurance. Troubleshoot, debug, and optimize application performance at scale. Build reusable, modular, and scalable code and libraries for future use, reducing technical debt. Identify areas for improvement in both current products and future architectures and propose solutions for optimization. Lead initiatives to improve development processes, tools, and workflows to increase team efficiency. Drive technical direction and contribute to long-term product strategy, architecture design, and technology decisions. Requirements 5+ years of hands-on experience as a Back-end developer, with at least 2 years in a leadership or mentorship capacity. Proven experience designing and building large-scale, distributed systems with a focus on backend technologies. Strong problem-solving abilities, with a track record of quickly addressing technical challenges in high-pressure situations. Expertise in Java, with deep knowledge of the Spring Boot framework, or similar modern backend technologies. In-depth understanding of database systems like MySQL or equivalent, including advanced knowledge of data modeling, optimization, and security. Strong proficiency with AWS or similar cloud platforms, including designing and deploying highly scalable, secure cloud-based solutions. Solid understanding of RESTful API design principles, microservices architecture, and related patterns. Excellent communication skills with the ability to work effectively with cross-functional teams and present complex technical ideas clearly. Experience in leading and growing a team of engineers, fostering a collaborative and high-performing work environment. Knowledge of CI/CD processes, testing methodologies, and monitoring tools to ensure system health and stability. Passion for coaching and developing junior engineers, helping them grow their technical skills and career progression. Show more Show less

Responsibilities Assist in developing web applications, with a focus on coding and debugging. Write clean, efficient code to build functional applications. Help troubleshoot and debug simple application issues. Participate in testing processes to improve performance. Work closely with Front-end developers to integrate user-facing elements with back-end logic. Assist in gathering technical requirements and supporting project objectives. Build reusable code and libraries for future projects. Learn and grow by collaborating with experienced developers on various projects. Requirements Strong problem-solving skills and a willingness to learn new technologies. Basic knowledge of any programming language (Java is a plus). Familiarity with MySQL or any relational database management system. Understanding cloud technologies like AWS is a bonus, but not mandatory. Enthusiasm for coding and a passion for building robust, scalable applications. Ability to work well in a team and communicate effectively. This job was posted by Prabhakar K from Growfin.ai. Show more Show less

As an Automation Test Engineer, your primary responsibility will be to ensure that software products meet high-quality standards through thorough testing and validation. You will work in close collaboration with developers and other team members to create and execute test plans, perform automated and manual testing, and diagnose any issues or defects. Responsibilities Developing and executing test plans for functional, regression, performance, and security testing. Collaborating with developers to troubleshoot and diagnose issues. Participating in the release management process, including deploying and configuring test environments and providing support for production releases. Stay up-to-date with industry trends and best practices in software testing and quality assurance. Ensure software meets user and business requirements. Conducting exploratory testing to identify defects and issues in the software. Manage and prioritize testing efforts to ensure the timely delivery of high-quality software products. Create and maintain automation test cases for various scenarios. Requirements 1-3 years of experience in writing efficient and clean code and test cases. Worked in Requirement analysis and verification. Experience in doing test design, development, test plan, and execution. Prior experience in handling tickets from dev complete to closed, including defect logging, tracking, and reporting (using tools like JIRA, Zephyr, etc) Experience in UI, API automation, and understanding of the underlying architecture of the framework (using tools like Java, Selenium, and Rest Assured). Good understanding of system-level testing, functional, performance, regression, acceptance testing, and the SDLC process. Exposure to continuous integration (CI) and continuous delivery (CD). Ability to voice quality concerns. Worked in a startup environment. Experience in Saas application development. This job was posted by Prabhakar K from Growfin.ai. Show more Show less

About the Company Growfin is a fast-growing SaaS company that provides financial management solutions to the finance audience, including Controllers, VP of Finance, CFO. Our platform offers features such as financial reporting, collections, cash application & cashflow forecasting, designed to streamline financial operations and drive efficiency in cash flow cycles. Our mission is to help finance teams optimize their performance and achieve their goals with an innovative, user-friendly platform. We're proud of our collaborative and dynamic culture, and we're looking for a motivated and ambitious individual to join our team. About the Role Key Responsibilities Own end-to-end recruitment for tech roles including Backend, Frontend, QA, and Product. Partner closely with hiring managers to understand role requirements and define hiring strategies. Source candidates through various channels—LinkedIn, job boards, referrals, and other creative platforms. Conduct initial screenings, evaluate technical fit, and ensure a smooth candidate experience. Manage interview coordination, feedback loops, and offer negotiation. Maintain accurate data in the ATS and generate recruitment reports regularly. Build strong talent pipelines for future hiring needs. Qualifications 1–3 years of experience in technical recruiting, preferably in a startup or product company. Strong understanding of technical roles, stacks, and hiring dynamics. Hands-on experience with sourcing tools like LinkedIn Recruiter, GitHub, Naukri, Instahyre etc. Excellent communication and stakeholder management skills. Ability to multitask and work in a fast-paced environment. Required Skills Prior experience hiring for product-based startups. Familiarity with ATS tools like Lever, Greenhouse, or Freshteam. A passion for employer branding and talent marketing. Preferred Skills Opportunity to shape the talent foundation of a high-growth company. Fast-paced, collaborative, and fun work environment. Competitive compensation, flexible work model, and growth opportunities. Show more Show less

As a highly skilled and experienced Senior Front-End Engineer at Growfin.ai, you will play a key role in designing, developing, and maintaining the front-end of our web applications. Your expertise in front-end technologies is crucial for delivering a world-class user experience to our customers. Collaborating with a talented team of engineers, designers, and project managers, you will drive innovation and growth within the company. Your responsibilities will include leading the design and implementation of front-end features, ensuring alignment with business objectives. You will develop and maintain high-quality front-end code, following coding standards and best practices. Implementing cutting-edge technologies like React.js is essential for enhancing user experience and driving business growth. Collaboration with designers to create visually appealing interfaces and contributing to the company's technical strategy are also key aspects of this role. Additionally, you will mentor junior engineers, participate in code reviews to ensure high-quality code, and identify areas for improvement to drive business growth and enhance user experience. Proficiency in React.js for building scalable user interfaces, expertise in JavaScript, and a bachelor's degree in Computer Science or related field are essential qualifications for this role. Stay updated with industry trends and emerging technologies to contribute effectively to the company's technical advancements.,

About Growfin GrowFin is a fast-growing SaaS company that provides financial management solutions to the finance audience, including Controllers, VP of Finance, CFO. Our platform offers features such as financial reporting, collections, cash application & cashflow forecasting, designed to streamline financial operations and drive efficiency in cash flow cycles. Our mission is to help finance teams optimize their performance and achieve their goals with an innovative, user-friendly platform. We're proud of our collaborative and dynamic culture, and we're looking for a motivated and ambitious individual to join our team. About The Role We are looking for a strategist and a problem solver who can bring sales and marketing teams together to drive revenue growth for a business and provide stakeholders with a complete view of revenue streams. Responsibilities CRM Management: Consistently check CRM records, guaranteeing the accuracy and entirety of data within the CRM system. Produce and circulate CRM reports and dashboards to relevant stakeholders. Marketing Automation Management: Be the go-to expert on efficiently and effectively utilizing marketing automation to ensure seamless data flow and integration, tracking and visibility, email health, and real-time dashboarding of performance measures. Growth Operations: Design and manage marketing operations and processes with the right tools, seamless integrations, project management frameworks, and automations to speed up execution velocity and efficiency across marketing initiatives - inbound, intent and ABM. Budget and Process Design: Be the lighthouse for the marketing team to design and manage budgeting required across people, programs and tools to enable efficient spending and realistic forecasting. Data Analysis and Reporting: Analyze sales data and CRM reports to discern trends and insights. Prepare routine sales performance reports for management and offer process improvement recommendations based on data analysis. Collaboration with Business Leaders: Work closely with Business Leaders to understand their CRM-related needs, providing tailored support, including crafting custom reports, monitoring leads, and overseeing notes. Process Improvement: Identify areas where sales and marketing processes can be streamlined or improved. Work on implementing process enhancements to increase efficiency. Training and Support: Deliver training and support to sales and marketing team members on the effective use of tools to maximize productivity. Documentation Management: Manage and organize sales-related documentation, including notes, templates, proposals, and content. Ensure that all documentation is readily accessible to the sales team. Sales and Marketing Alignment: Collaborate with the marketing team to align marketing efforts with sales objectives. Share insights from CRM data that can inform marketing strategies. Customer Support and Issue Resolution: Assist in resolving customer inquiries related to sales activities. Address any CRM-related issues or questions from sales team members. We Are Looking For Minimum 4 years of working experience in sales & marketing operations, or business operations A degree in Sales and Marketing, or an equivalent (MBA preferred) Strong Problem Solving and Analytical skills. Familiarity with data analytics to track and evaluate sales performance and make data-driven decisions. Proven track record of handling marketing operations via tooling and reporting, across multiple GTM initiatives like inbound and ABM. Strong Communication skills for clear information dissemination. Must be able to present and share data in a polished, meaningful way to the team members, whether its a quick email, in-depth report, or presentation deck. Must communicate in a clear, engaging manner. Proven experience in producing error-free reports Effective stakeholder management skills, working with multiple stakeholders, including Business Leaders. Self-motivated, sharp, and dedicated to delivering results for a rapidly growing team. Able to work both independently and as part of a team. Why Growfin Medical & Accidental insurance for all employees and their loved ones Flexible work hours Lunch, Dinner, and Snacks! And an amazing team to work with!,

As a Customer Success Manager (CSM) at GrowFin, you will play a crucial role in the company's growth by being at the forefront of all Go-To-Market (GTM) actions in the APAC region. Your responsibilities will focus on driving renewals and account growth, engaging with enterprise organizations, and collaborating with Champions and account teams to ensure timely renewals and expansions. Your primary goal will be to drive the adoption, growth, and retention of our SME and Enterprise customers in APAC. By establishing trusted relationships and ensuring customers derive maximum value from the GrowFin platform, you will be instrumental in their success. Conducting Business Reviews will enable you to understand their business priorities and provide guidance on leveraging the platform effectively. You will be responsible for identifying new use cases for customers, helping them expand their product usage, and leading new enterprise customers to value by leveraging your in-depth product knowledge. Managing multiple customers at various stages of the lifecycle simultaneously, you will develop training materials to facilitate successful onboarding, drive business-wide adoption, and enhance proficiency in using GrowFin. As the voice of the customer within the organization, you will engage in internal product discussions and translate customer feedback into actionable insights. Your role will also involve devising strategies for upselling and customer retention based on their evolving needs, ultimately contributing to the company's growth and success. To excel in this role, you should have 2 to 3 years of progressive experience in managing complex customers in the APAC region. Building strong relationships with users, commercial partners, and internal communities, along with effective communication skills in English, are essential. Experience in engaging with client executives, procurement teams, and business owners is valuable. Your motivation, energy, commitment to results, and adaptability to a fast-paced environment will be key to your success. Furthermore, having business acumen, commercial awareness, problem-solving skills, and an understanding of CRM & CSP tools will enhance your capabilities. Preferred skills include a proven track record of delivering value to customers, familiarity with Sequel Ace and product analytics tools, and a basic technical understanding of APIs, SQL, and HTML. Additionally, awareness of accounting practices and knowledge of GrowFin's competitive positioning will be advantageous in this role.,

We're looking for a Product Manager to join our team at Growfin. If you enjoy solving real customer problems, working with smart teammates, and building useful this role is for you. As a PM, you'll take ownership of features and products that help finance teams work faster and better. You'll work closely with engineering, design, and customer-facing teams to bring ideas to life, from understanding the problem to launching the solution. Responsibilities Take ownership of features and products that help finance teams work faster and better, understanding customer needs and developing solutions that meet those needs. Work closely with engineering, design, and customer-facing teams to bring ideas to life, from understanding the problem to launching the solution. Manage the product process, defining what needs to be built, writing clear requirements, prioritizing tasks, and ensuring things get done on time. Collaborate with sales, marketing, and support teams to launch features and ensure they reach the right users. Use data to make decisions, tracking how features are used, analyzing results, and improving based on what the numbers and users are saying. Develop and maintain product roadmaps, prioritizing features and ensuring alignment with business objectives. Work with cross-functional teams to develop and launch new features, including product development, testing, and launch. Identify and prioritize customer pain points, develop solutions that address those needs, and improve user experience. Develop and maintain relationships with customers, understanding their needs and developing solutions that meet those needs. Understand Customer Needs: Talk to users, go through feedback, and research to figure out what problems are worth solving. Build Smart Solutions: Work with design and engineering to create features that automate workflows and make our users' jobs easier. Manage the Product Process: Define what needs to be built, write clear requirements, prioritize tasks, and make sure things get done on time. Work with Other Teams: Collaborate with sales, marketing, and support teams to launch features and make sure they reach the right users. Use Data to Make Decisions: Track how features are used, analyze results, and improve based on what the numbers and users are saying. Requirements 1-4 years of experience as a Product Manager in a tech or SaaS company. Experience working on products that involve workflows or automation is a big plus. You enjoy talking to users and deeply understand their pain points. You're good at breaking down problems and coming up with smart, simple solutions. You can write and communicate clearly with different teams. You're comfortable working in a fast-moving, startup environment. Skills And Qualifications Master's Degree in Computer Science, Business Administration, or related field. 2-5 years of experience as a Product Manager in a tech or SaaS company, with a proven track record of delivering innovative features that meet customer needs. Experience working on products that involve workflows or automation, with a deep understanding of how to automate complex processes and improve user experience. Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams, including engineering, design, sales, marketing, and support. Ability to write and communicate clearly, with a focus on simplicity and clarity. Experience with data analysis and interpretation, with the ability to use data to inform product decisions and drive growth. Experience with workflow automation tools and technologies, such as Zapier or Automation Anywhere. Experience with product roadmap development and management. Experience with SaaS product development and launch. This job was posted by Prabhakar K from Growfin.ai.

About Growfin Growfin is a fast-growing SaaS company that provides financial management solutions to the finance audience, including Controllers, VP of Finance, CFO Our platform offers features such as financial reporting, collections, cash application & cashflow forecasting, designed to streamline financial operations and drive efficiency in cash flow cycles Our mission is to help finance teams optimize their performance and achieve their goals with an innovative, user-friendly platform We're proud of our collaborative and dynamic culture, and we're looking for a motivated and ambitious individual to join our team, Responsibilities Take ownership of the full application lifecycle, from design to implementation, deployment, and ongoing maintenance, Lead development efforts, ensuring high-quality and scalable backend architecture for web applications, Design and implement complex software systems that meet both functional and non-functional business requirements, ensuring high performance, reliability, and scalability, Collaborate cross-functionally with Product, Front-end, and other engineering teams to deliver seamless product features and solutions, Mentor and lead a team of engineers, providing guidance on technical and design decisions, and ensuring best practices are followed, Perform thorough code reviews and foster a culture of high standards in software engineering and quality assurance, Troubleshoot, debug, and optimize application performance at scale, Build reusable, modular, and scalable code and libraries for future use, reducing technical debt, Identify areas for improvement in both current products and future architectures and propose solutions for optimization, Lead initiatives to improve development processes, tools, and workflows to increase team efficiency, Drive technical direction and contribute to long-term product strategy, architecture design, and technology decisions, Requirements 5+ years of hands-on experience as a Back-end developer, with at least 2 years in a leadership or mentorship capacity, Proven experience designing and building large-scale, distributed systems with a focus on backend technologies, Strong problem-solving abilities, with a track record of quickly addressing technical challenges in high-pressure situations, Expertise in Java, with deep knowledge of the Spring Boot framework, or similar modern backend technologies, In-depth understanding of database systems like MySQL or equivalent, including advanced knowledge of data modeling, optimization, and security, Strong proficiency with AWS or similar cloud platforms, including designing and deploying highly scalable, secure cloud-based solutions, Solid understanding of RESTful API design principles, microservices architecture, and related patterns, Excellent communication skills with the ability to work effectively with cross-functional teams and present complex technical ideas clearly, Experience in leading and growing a team of engineers, fostering a collaborative and high-performing work environment, Knowledge of CI/CD processes, testing methodologies, and monitoring tools to ensure system health and stability, Passion for coaching and developing junior engineers, helping them grow their technical skills and career progression,

We are seeking a highly skilled and experienced Senior Front-End Engineer to join our team at Growfin.ai . As a key member of our engineering team, you will be responsible for designing, developing, and maintaining the front-end of our web applications. Your expertise in front-end technologies will help us deliver a world-class user experience to our customers. As a Senior Front-End Engineer, you will have the opportunity to collaborate with a talented team of engineers, designers, and project managers to drive innovation and growth. You will be responsible for implementing cutting-edge front-end technologies, ensuring high-quality code, and contributing to the development of our company's overall technical strategy. Responsibilities Lead the design and implementation of front-end features, collaborating with cross-functional teams to ensure alignment with business objectives. Develop and maintain high-quality front-end code, adhering to coding standards and best practices, and ensuring seamless integration with back-end systems. Implement cutting-edge front-end technologies, such as React.js, to improve user experience and drive business growth. Collaborate with designers to create visually appealing and user-friendly interfaces, ensuring consistency across all products and platforms. Contribute to the development of our company's technical strategy, staying up-to-date with industry trends and emerging technologies. Mentor junior engineers, providing guidance and support to help them grow and develop their skills. Participate in code reviews, ensuring high-quality code and adherence to coding standards and best practices. Identify and prioritize areas for improvement, implementing solutions to drive business growth and improve user experience. Requirements React.js : Proficient in building scalable and efficient user interfaces with React.js, with a focus on optimizing performance and improving user experience. JavaScript​: Expertise in JavaScript, including its various frameworks and libraries, with a focus on writing clean, modular, and maintainable code .Bachelor's Degree: A bachelor's degree in Computer Science, Information Technology, or a related field .This job was posted by Prabhakar K from Growfin.ai.

Responsibilities Take ownership of the full application lifecycle, from design to implementation, deployment, and ongoing maintenance. Lead development efforts, ensuring high-quality and scalable backend architecture for web applications. Design and implement complex software systems that meet both functional and non-functional business requirements, ensuring high performance, reliability, and scalability. Collaborate cross-functionally with Product, Front-end, and other engineering teams to deliver seamless product features and solutions. Mentor and lead a team of engineers, providing guidance on technical and design decisions, and ensuring best practices are followed. Perform thorough code reviews and foster a culture of high standards in software engineering and quality assurance. Troubleshoot, debug, and optimize application performance at scale. Build reusable, modular, and scalable code and libraries for future use, reducing technical debt. Identify areas for improvement in both current products and future architectures and propose optimization solutions. Lead initiatives to improve development processes, tools, and workflows to increase team efficiency. Drive technical direction and contribute to long-term product strategy, architecture design, and technology decisions. Requirements 5+ years of hands-on experience as a Back-end developer, with at least 2 years in a leadership or mentorship capacity. Proven experience designing and building large-scale, distributed systems with a focus on backend technologies. Strong problem-solving abilities, with a track record of quickly addressing technical challenges in high-pressure situations. Expertise in Java, with deep knowledge of the Spring Boot framework, or similar modern backend technologies. In-depth understanding of database systems like MySQL or equivalent, including advanced knowledge of data modeling, optimization, and security. Strong proficiency with AWS or similar cloud platforms, including designing and deploying highly scalable, secure cloud-based solutions. Solid understanding of RESTful API design principles, microservices architecture, and related patterns. Excellent communication skills with the ability to work effectively with cross-functional teams and present complex technical ideas. Experience in leading and growing a team of engineers, fostering a collaborative and high-performing work environment. Knowledge of CI/CD processes, testing methodologies, and monitoring tools to ensure system health and stability. Passion for coaching and developing junior engineers, helping them grow their technical skills and career progression. This job was posted by Prabhakar K from Growfin.ai.

Growfin is a fast-growing SaaS company that provides financial management solutions to the finance audience, including Controllers, VP of Finance, CFO. Our platform offers features such as financial reporting, collections, cash application & cashflow forecasting, designed to streamline financial operations and drive efficiency in cash flow cycles. Our mission is to help finance teams optimize their performance and achieve their goals with an innovative, user-friendly platform. We're proud of our collaborative and dynamic culture, and we're looking for a motivated and ambitious individual to join our team. As a Product Specialist, you will be the first point of contact for customers, addressing product-related queries and troubleshooting technical issues. In addition to providing L1 support, you will handle bug analysis, work closely with engineering teams, and manage a designated region of customers. This role requires strong problem-solving skills, attention to detail, and the ability to work across rotational shifts to support global customers. Key Responsibilities Provide L1 support by responding to customer queries via email, chat, and tickets. Analyze reported issues, replicate bugs, and escalate to engineering when necessary. Conduct bug analysis to identify patterns and contribute to product improvements. Own and manage support operations for an assigned customer region, ensuring high service quality. Maintain high customer satisfaction by ensuring timely and effective resolutions. Work closely with the product and engineering teams to provide feedback and improve the support process. Document resolutions and contribute to an internal knowledge base. Track and ensure adherence to SLAs for response and resolution times. Required Qualifications Bachelors degree in Engineering, Computer Science, or a related field. 1-3 years of experience in a customer support or technical support role. Strong analytical and problem-solving skills. Excellent communication skills (verbal and written). Ability to multitask and work in a fast-paced environment. Preferred Qualifications Prior experience in a SaaS support environment. Understanding of APIs, SQL, or basic debugging tools. Familiarity with support platforms like Zendesk, Freshdesk, or Intercom. Work Environment Location: On-site (Growfin office) Shifts: Rotational Performance Metrics Adherence to response and resolution SLAs. Customer Satisfaction (CSAT) scores. Ticket resolution efficiency and accuracy.,