Credit Card Advisor

0 - 4 years

0 Lacs

Posted:18 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be joining our team as a Credit Card Advisor to provide exceptional service to our customers over the phone. As a Customer Support Representative, you will be the first point of contact for customers, resolving their queries, and offering support. - Handle inbound customer calls and address their queries and concerns effectively. - Assist customers with product information, order processing, and troubleshooting. - Maintain a positive, empathetic, and professional attitude towards customers. - Respond promptly to customer inquiries. - Document customer interactions accurately. - Adhere to company policies and procedures for efficient issue resolution. - Collaborate with the team to achieve daily targets and performance goals. - Education: Any Graduate - Skills: - Strong communication skills. - Basic computer knowledge. - Patient and professional handling of customer complaints. - Excellent problem-solving abilities and customer-centric approach.,

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