Location: Chennai, India Employment Type: Full-Time (On-site) Experience: 0 to 2 years Salary Package: ₹2.4 - ₹3.6 LPA (Negotiable based on skills & experience) Special Incentives: Earn additional incentives for exceeding sales targets! About Surprise Machi: Surprise Machi is India’s leading surprise planning company , specializing in crafting unforgettable experiences for special occasions. From birthdays to proposals, we bring unique, creative, and joyful surprises to life! Role Overview – Client Coordinator As a Client Coordinator , you will manage client interactions, confirm event details, and ensure a smooth experience from inquiry to execution. Your role will involve client relationship management, sales target achievement, vendor coordination, and creative collaboration to enhance the Surprise Machi experience. Key Responsibilities: Client Coordination & Relationship Management – Serve as the primary point of contact for clients, understand their event requirements, confirm bookings, and ensure smooth communication. Sales & Event Confirmation – Follow up on client inquiries, close deals, and meet monthly sales targets through effective coordination and relationship-building. Event Execution Support – Work closely with internal teams (event execution, design, operations) to ensure timely and flawless event planning. CRM & Client Follow-ups – Maintain accurate records of client interactions, event confirmations, and updates in the CRM system. Creative Collaboration – Contribute to brainstorming sessions, suggest new gift/surprise ideas, and explore venue tie-ups to enhance event offerings. Vendor & Financial Coordination – Communicate with vendors for event logistics and coordinate with the finance team for invoices, payments, and delay charges. Front Desk & Inquiry Handling (Twice a Month) – Assist in managing walk-in clients, handling direct inquiries, and ensuring smooth customer interactions. Post-Event Follow-ups & Client Retention – Collect feedback, provide post-event deliverables (photos, videos), and build long-term client relationships for repeat business. What We’re Looking For: Excellent Communication & Sales Skills – Ability to engage with clients and close deals. Customer-Centric Approach – Ensure a delightful experience for every client. Organizational & Multitasking Abilities – Handle multiple client requests efficiently. Problem-Solving Mindset – Quick thinking to manage last-minute event changes. Tech-Savvy – Familiarity with Microsoft Office and CRM tools. Working Conditions: Week Off: One day off per week (rotational, quarterly adjustment). Working Hours: 11:00 AM – 8:00 PM (One Hour Lunch Break, in between). Why Join Surprise Machi? Be a part of an innovative, fast-growing surprise planning company . Work in a fun, dynamic, and creative environment . Opportunity to pitch new ideas & contribute to business growth . Gain hands-on experience in client handling, event management, and sales strategy . Show more Show less
About the job Location: Chennai, India Role: SEO specialist Employment Type: Full-Time (On-site) Experience: 0 to 1 year About Surprise Machi: Surprise Machi is India’s leading surprise planning company, specializing in crafting unforgettable experiences for special occasions. From birthdays to proposals, we bring unique, creative, and joyful surprises to life! Role Overview – SEO Specialist As a SEO specialist you will manage optimizing content, analyzing keywords, and improving Google rankings. Your role will involve optimizing quality contenet management, anlyzing the leads, and keyword research. This is your chance to get hands-on experience and grow with us. Key Responsibilities: 1. Competitive Keyword Analysis – Conduct keyword research & competitor analysis to enhance online content visibility. Competitor analysis to identify strategies & weaknesses. Improve to stay competitive & achieve goals. 2. On-Page Content Optimization – Include keywords, meta tags, and other elements to enhance ranking and organic traffic. Optimize content to attract visitors and boost online presence. 3. SEO Content Strategy & Collaboration – Structuring content, including key terms, guiding teams on readability and SEO best practices to create engaging, high-ranking content. 4. SEO Performance Reporting & Analytics – Compile clear, actionable reports to demonstrate progress, identify areas for improvement, and inform future SEO decisions. 5. Off-Page SEO & Link Building – Identifying opportunities for guest posting, broken link building, or other outreach efforts to enhance our domain authority. 6. Algorithm & Trend Monitoring– Continuous learning is essential to adapt our strategies quickly, mitigate any potential negative impacts from algorithm changes, and seize new opportunities to maintain or improve our search rankings. 7. Good understanding on Shopify website development and design optimization. What We’re Looking For: * Proficient knowledge in SEO fundamentals * Experience using tools such as Google Search Console, Google Analytics, and keyword research tools * Strong desire to continuously develop skills and knowledge in the digital marketing field. * Should have done a certification course in Digital Marketing. Working Conditions: * Week Off: Sunday (rotational, quarterly adjustment). * Working Hours: 10:00 AM – 7:00 PM (One Hour Lunch Break, in between). Why Join Surprise Machi? Be a part of an innovative, fast-growing surprise planning company. Work in a fun, dynamic, and creative environment. Opportunity to pitch new ideas & contribute to business growth. Gain hands-on experience in client handling, event management, and sales strategy.