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BACK2FARM PRIVATE LIMITED
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Sales Representative

Sales Representative

BACK2FARM PRIVATE LIMITED

0 - 4 years

0 Lacs

kochi kerala

Posted:1 week ago| Platform: Shine logo

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Skills Required

strong phone verbal communication skills exceptional organizational skills customercentric approach problemsolving abilities basic familiarity with crms

Work Mode

On-site

Job Type

Full Time

Job Description

As a Sales Representative, your role will involve being the initial point of contact for incoming leads. You will handle calls and inquiries, qualify interested customers, and collaborate with department heads to ensure a smooth purchasing process. Your responsibilities also include directing individuals to the appropriate departments and working closely with a dynamic team of marketers and creatives. Key Responsibilities: - Respond promptly to inbound calls, messages, and inquiries from potential customers - Manage direct messages (DMs), comments, and social media queries, especially those related to sales or product inquiries - Use targeted questions to qualify leads and evaluate their requirements - Guide potential customers towards the suitable product, service, or department - Coordinate with the content creator and marketing specialist to maintain alignment on promotions - Record customer details in the lead system for future marketing endeavors or follow-ups - Convey confirmed sales and essential information to the relevant department heads Qualifications Required: - Strong phone and verbal communication skills - Exceptional organizational skills and attention to detail - Customer-centric approach and innate problem-solving abilities - Basic familiarity with CRMs or lead tracking systems, or a willingness to learn,

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Sales Representative