9 Strong Phone Jobs

As a Customer Experience Executive at EQ India Operations team, your role involves assisting shareholders with their shareholding account queries and facilitating buying and selling of shares within predetermined procedures and service standards. You will work closely with EQ Group functions across UK, US, and Amsterdam to provide operations support for various solutions and services from our offices in India based out of Chennai and Bangalore. **Core Duties and Responsibilities:** - Answer inbound calls and emails from Shareholders, addressing their queries within agreed service standards. - Assist Shareholders in buying or selling shares over inbound calls within the service standards. - R...

As a Partner Support Associate, your role involves handling incoming calls from clients and customers, providing exceptional customer service support, and resolving routine questions related to clients" services or in-store offerings. You will work collaboratively with other team members and departments to ensure customer satisfaction and loyalty. Your key responsibilities include: - Answering incoming calls from customers on weekdays and weekends, responding promptly and professionally to their questions. - Providing accurate and complete information to customers using applicable tools, resources, and outlined procedures. - Understanding the company's products and services to effectively ad...

As a Project Onboarding Executive reporting to the Project Onboarding Team Lead, your primary role involves handling administrative tasks to support the Project Onboarding team. This team is responsible for project implementation in areas such as lien resolution, claims administration, QSF, bankruptcy, and probate service lines. You will closely collaborate with a team of 3-6 US-based Project Onboarding Coordinators with potential growth opportunities to advance to a Senior Project Onboarding Executive role. **Key Responsibilities:** - Manage updates to Companies proprietary database, including updating fields, uploading documents, and generating documents as assigned. - Perform deficiency r...

As a Sales Representative, your role will involve being the initial point of contact for incoming leads. You will handle calls and inquiries, qualify interested customers, and collaborate with department heads to ensure a smooth purchasing process. Your responsibilities also include directing individuals to the appropriate departments and working closely with a dynamic team of marketers and creatives. Key Responsibilities: - Respond promptly to inbound calls, messages, and inquiries from potential customers - Manage direct messages (DMs), comments, and social media queries, especially those related to sales or product inquiries - Use targeted questions to qualify leads and evaluate their req...

As a Call Center Executive, your role will involve managing large amounts of inbound and outbound calls in a timely manner. You will be required to follow communication scripts when handling different topics, identify customer needs, clarify information, research every issue, and provide solutions. Building sustainable relationships and engaging customers by going the extra mile will be crucial for this position. Additionally, you must keep records of all conversations in the call center database in a comprehensible way and meet personal/team qualitative and quantitative targets. Key Responsibilities: - Manage large amounts of inbound and outbound calls - Follow communication scripts - Ident...

As an LMS Specialist, your role involves providing customer service support to clients and customers. You will handle incoming calls, respond to inquiries promptly and professionally, and ensure the highest level of service to customers. Working collaboratively with team members and other departments, you will strive to enhance customer satisfaction and loyalty. Your responsibilities include overseeing the activities of other team members within the team. Your duties and responsibilities will include: - Answering incoming calls from customers, addressing their questions with accuracy and completeness. - Using the company's tools and resources to provide customers with the necessary informati...

You will be responsible for: - Over-achieving quota with a track record of success - Utilizing strong phone and verbal communication skills, as well as active listening - Demonstrating familiarity with CRM systems and practices - Maintaining customer focus and adapting to different personality types - Effectively multi-tasking, setting priorities, and managing time Qualifications required: - Experience in exceeding sales quotas - Strong communication skills - Proficiency in CRM systems - Customer-focused mentality - Ability to multitask and manage time efficiently The company provides Provident Fund benefits, a performance bonus, and the work location is in person.,

The Project Onboarding Executive reports to the Project Onboarding Team Lead within the Project Onboarding department. This role is based in Vadodara, Gujarat, India, and involves handling administrative tasks to support the project onboarding team. The team is responsible for project implementation for various service lines such as lien resolution, claims administration, QSF, bankruptcy, and probate. The Project Onboarding Executive collaborates closely with a team of 3-6 US-based Project Onboarding Coordinators and has potential growth opportunities towards a Senior Project Onboarding Executive position. Key responsibilities of the role include managing updates to the company's proprietary...

The LMS Specialist role involves handling incoming calls from clients and customers, providing customer service support, and resolving routine questions related to services or in-store offerings. Working collaboratively with team members and departments is essential to ensure customer satisfaction and loyalty. Additionally, overseeing the activities of other team members is part of the responsibilities. Responsibilities include responding to incoming calls, chats, and emails promptly and professionally, ensuring the highest level of service for customers. Providing accurate and complete information using the necessary tools, resources, and procedures is crucial. Understanding the company's p...