About the Job Deepija Telecom Pvt. Ltd. is seeking to hire a Business Development Executives who will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. He should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. Roles: Builds business by identifying and selling prospects; maintaining relationships with clients. Should be open to work in the mark et and spend time meeting new clients. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Should have knowledge of the local market and a local residence. Should be open to travel to nearby towns to generate business. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Responsibilities: Identify partnership opportunities. Develop new relationships in an effort to grow business and help company expand. Maintain existing business. Think critically when planning to assure project success. Ability to navigate complex sales cycles and engage with senior-level decision- makers Strategic thinker with the ability to develop and execute sales plans that drive revenue growth. Qualifications: Masters degree (MBA/PGDM) with strong technical background. Strong communication and interpersonal skills. Proven knowledge and execution of successful development strategies. Proven track record of success in B2B sales, preferably in the healthcare, technology, or SaaS industry. Experience in managing and leading high-performance sales teams Focused and goal-oriented. Perks and benefits : Competitive Package + Performance Incentives + mobile allowances + travel allowances + Medical Insurances and other benefits (as per industry norms) Location: Lucknow Show more Show less
About the Job We are looking for a Call Center Executives that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Roles & Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative target Skills · Previous experience in a call Center Executive. · Track record of over-achieving quota · Strong phone and verbal communication skills along with active listening · Familiarity with CRM systems · Ability to multi-task, set priorities and manage time effectively · Any Graduate · Regional languages includes:- Malayalam, Tamil, Assamese, Marathi Salary Competitive Package + PF & Insurance Benefits Show more Show less
Job Summary Looking for a tech-savvy engineer with 2–3 years’ experience in VoIP, Linux server administration, web server management, and MySQL. You’ll support and optimize our telecom infrastructure using Kamailio, Freeswitch, and related tools. Responsibilities Configure and maintain Kamailio and Freeswitch for SIP routing and telephony. Manage Linux servers (Ubuntu, CentOS): setup, patching, scripting. Handle NGINX/Apache web servers and secure with SSL. Support MySQL databases: tuning, backups, indexing. Collaborate with dev/network teams for integration and support. Requirements 2–3 years in Kamailio/Freeswitch setup and Linux administration. Hands-on with web servers and MySQL optimization. Knowledge of SIP/RTP, Wireshark, basic scripting (Shell/Python). Experience with monitoring tools (Nagios/Prometheus).
Company Description Deepija Telecom Pvt Ltd is a market leader in Telecom Applications, providing both premises-based and Hosted/Cloud Telecom Solutions. Our ConVox suite includes Omni Channel Contact Center Solutions, Customized IP-PBX, IVR, Broadcasting Tool, and more. Integrated with leading CRMs such as SalesForce, our innovative technologies and extensive expertise enable businesses of all sizes to harness the full potential of call center functionalities. With over a decade of experience, we have deployed thousands of solutions globally, ensuring businesses can leverage intelligence for optimal understanding of their call center challenges and opportunities. Role Description This is a full-time on-site role for a Customer Support Executive located in Raipur. The Customer Support Executive will be responsible for addressing customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction. Tasks include managing email and phone communications, documenting and tracking customer interactions, collaborating with internal teams to solve technical issues, and conducting follow-ups to ensure issues are fully resolved. Qualifications Strong communication skills, both written and verbal Ability to handle customer inquiries and resolve issues efficiently Experience with CRM tools and customer support software Technical knowledge or the ability to quickly learn technical aspects of products Good organizational and multitasking skills Attention to detail and problem-solving abilities Previous experience in a customer support role is a plus Regional Language Knowledge Must Tamil, Marathi, Oriya #Raipur #Marathi #Oriya #Tamil
Company Description Deepija Telecom Pvt Ltd is a market leader in Telecom Applications, offering a versatile range of customization for businesses. Our ConVox suite of applications includes Omni Channel Contact Center Solutions, Customized IP-PBX, Conference Bridge, Broadcasting Tool, IVR, and more integrated with leading CRMs like Salesforce. We specialize in creating comprehensive call center solutions, allowing businesses of all sizes to utilize innovative technologies for better understanding and addressing call center challenges. With over a decade of experience, we have deployed thousands of solutions both domestically and globally. Role Description This is a full-time hybrid role for a Customer Service Sales Specialist located in Lagos, with some work from home acceptable. The Customer Service Sales Specialist will be responsible for handling customer support inquiries, ensuring customer satisfaction, demonstrating excellent phone etiquette, and enhancing the overall customer experience. Daily tasks include responding to customer inquiries, providing effective solutions, managing customer relationships, and supporting sales initiatives. Qualifications Customer Support, Customer Service, and Customer Satisfaction skills Experience in ensuring Customer Experience and maintaining Phone Etiquette Excellent communication and interpersonal skills Ability to work independently and as part of a team Experience in telecom or a related industry is a plus Bachelor's degree in Business, Communications, or a related field
Company Description Deepija Telecom Pvt Ltd is a market leader in Telecom Applications, offering solutions such as Omni Channel Contact Center Solution, Customized IP-PBX, Conference Bridge, Broadcasting Tool, and IVR. Our ConVox suite of applications integrates with leading CRMs like SalesForce to provide comprehensive and customizable call center solutions for businesses of all sizes. With over a decade of experience and thousands of solutions deployed globally, we enable our customers to gain a more accurate and complete understanding of their call center challenges and opportunities. Role Description This is a full-time remote role for an Inside Sales Representative. The Inside Sales Representative will be responsible for generating leads, managing accounts, and ensuring customer satisfaction and service. The role includes daily tasks such as contacting potential clients, following up on leads, maintaining customer databases, and providing support to current customers to drive sales and enhance client relationships. Qualifications Skills in Inside Sales, Lead Generation, and Account Management Experience in Customer Service and Customer Satisfaction Strong communication (Hindi& English) and interpersonal skills Ability to work independently and remotely Experience in the telecom industry is a plus Bachelor’s degree in Business, Marketing, Communications, or related field Onsite For Raipur,Chhattisgarh
About The Job DeepijaTelecom Pvt. Ltd. is seeking to hire a Business Development Manager who will be in change of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. He should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. Roles Builds business by identifying and selling prospects; maintaining relationships with clients. Should be open to work in the market and spend time meeting new clients. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Should have knowledge of the local market and a local residence. Should be open to travel to nearby towns to generate business. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Responsibilities Identify partnership opportunities. Develop new relationships in an effort to grow business and help company expand. Maintain existing business. Think critically when planning to assure project success. Ability to navigate complex sales cycles and engage with senior-level decision- makers Strategic thinker with the ability to develop and execute sales plans that drive revenue growth
About The Job Deepija Telecom Pvt. Ltd. is seeking for skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and resolving issues related to Windows and Linux operating systems. You will work closely with customers to understand their concerns and provide timely and effective solutions. Additionally, you will collaborate with cross functional teams to escalate and resolve complex technical problems. Job Responsibilities' Provide technical support and troubleshooting assistance to customers via various channels (phone, email, chat, etc.) related to Windows and Linux operating systems. Diagnose and resolve hardware and software issues on Windows and Linux platforms. Assist customers with software installations, configurations, and upgrades. Identify and document customer issues, inquiries, and resolutions in a detailed and accurate manner. Collaborate with internal teams, including developers and system administrators, to escalate and resolve complex technical problems. Continuously expand knowledge and expertise in Windows and Linux systems to effectively support customer needs. Create and maintain technical documentation, knowledge base articles, and FAQs for customer reference. Provide training and guidance to customers on Windows and Linux best practices and troubleshooting techniques. Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Solid experience in providing technical support for Windows and Linux operating systems. Proficiency in diagnosing and troubleshooting hardware and software issues on Windows and Linux platforms. Strong knowledge of Windows and Linux operating systems, including installation, configuration, and administration. Familiarity with networking concepts and protocols. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills to effectively interact with customers and internal teams. Ability to work in a fast-paced environment and handle multiple priorities effectively. Relevant certifications (such as MCSE, and RHCE) would be a plus. Salary & Compensation Competitive Package + Quarterly Outings + Medical Insurances and other benefits (as per industry norms)