Xerox machine repair service engineer

Role Overview: As a Service Engineer for Xerox machines, your role will involve providing technical support and maintenance services to ensure the proper functioning of Xerox machines. Your primary responsibilities will include diagnosing and troubleshooting issues with Xerox machines, performing repairs and replacements of faulty parts, and conducting regular maintenance checks to prevent breakdowns. Key Responsibility: - Diagnosing and troubleshooting issues with Xerox machines - Performing repairs and replacements of faulty parts - Conducting regular maintenance checks to prevent breakdowns Qualification Required: - A strong background in electronics or mechanical engineering - Specific knowledge and experience in servicing Xerox machines - Excellent problem-solving skills and attention to detail - The ability to work both independently and as part of a team - Strong communication skills and a customer-centric approach Additionally, to excel in this position, you will be expected to interact with customers to understand their concerns, provide guidance on operating the machines efficiently, and offer solutions to enhance customer experience. Your success in this role will depend on your ability to keep accurate records of service visits, parts used, and maintenance schedules to track the machine's performance and history, ensuring customer satisfaction and loyalty.,