You are invited to join Adeeba E-Services Pvt. Ltd. as a Tech Support Associate for the Inbound Technical Support Process during US Shifts. This is an immediate hiring opportunity that provides a chance to work in a dynamic environment with numerous growth prospects and attractive benefits. As a Tech Support Associate, your primary responsibilities will involve addressing inbound calls related to printer, router, and antivirus issues raised by customers. Your role will include diagnosing the problems effectively and suggesting suitable solutions to the customers. Additionally, you will be responsible for offering technical support plans and relevant software to enhance customer experience. To excel in this role, you should have a minimum of 6 months to 1 year of experience in Outbound Tech Support. It is essential that you possess the ability to independently resolve customer queries and successfully close calls. Strong persuasive and sales skills are also required to effectively communicate with customers and promote technical support plans. The compensation for this position ranges from Rs. 15,000 to Rs. 22,000 per month (fixed) along with substantial incentives. The working shift is aligned with the US timings. At Adeeba E-Services Pvt. Ltd., we offer numerous benefits and facilities to our employees. These include fixed salary disbursement on the 1st of every month, generous incentives on a daily and monthly basis, immediate spot incentives, a comprehensive leave policy with 24 leaves in a year, as well as comp offs and birthday leaves. We ensure strict adherence to shift timings without any extensions and provide medical benefits to all employees. The salary package is negotiable based on the candidate's suitability for the role. If you are seeking a challenging yet rewarding career opportunity in the field of technical support, Adeeba E-Services Pvt. Ltd. is the place for you. Join us and be a part of a supportive team environment that values your contributions and offers continuous growth opportunities. For further details and to apply for this position, please contact Priyanka (HR) at 9804149788. Rest assured, all your personal information will be handled with utmost confidentiality in compliance with EEO guidelines.,

You are invited to join Adeeba E-Services Pvt. Ltd., an International Contact Center operating in India and the US, providing exceptional telemarketing services to offshore consumers and business entities since 2014. The company's foundation is built on a commitment to high customer satisfaction, unparalleled services, and robust support functions. We prioritize trust, accountability, and reliability in our products and technical services, leading to enhanced performance of our team and increased productivity through continuous research and development efforts. Our goal is to offer comprehensive IT-enabled support systems to our customers, ensuring consistent service delivery. We are currently seeking individuals for the position of Inbound Technical Support Associate for the US Shift. As a Tech Support Associate at our rapidly growing company, you will have the opportunity to work in a dynamic environment with excellent benefits and career advancement prospects. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and providing customers with the best solutions - Offering technical support plans and relevant software to customers **Candidate Profile:** - Minimum 6 months to 1 year of outbound tech support experience - Proficiency in closing calls independently - Strong persuasion and sales skills - Familiarity with BLUE SCREEN ERRORS and POP UP CALLS - Experience in troubleshooting technical issues with computers, printers, broadband, routers, emails, Mac, iPhone, and iPad **Salary and Shift Details:** - Salary: Rs. 15,000-22,000/month (fixed) + Lucrative Incentives - Shift: US Shift **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month + Generous Incentives - 24 leaves per year + Compensatory offs + Birthday leaves - Daily/Monthly Incentives - Spot Incentives - No Shift Timings Extension - Medical Benefits - Salary is negotiable for the right candidate - Working Days: 6 days a week If you meet the above requirements and are interested in this opportunity, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be handled confidentially in accordance with EEO guidelines.,