You are invited to join Adeeba E-Services Pvt. Ltd. as a Tech Support Associate for the Inbound Technical Support Process during US Shifts. This is an immediate hiring opportunity that provides a chance to work in a dynamic environment with numerous growth prospects and attractive benefits. As a Tech Support Associate, your primary responsibilities will involve addressing inbound calls related to printer, router, and antivirus issues raised by customers. Your role will include diagnosing the problems effectively and suggesting suitable solutions to the customers. Additionally, you will be responsible for offering technical support plans and relevant software to enhance customer experience. To excel in this role, you should have a minimum of 6 months to 1 year of experience in Outbound Tech Support. It is essential that you possess the ability to independently resolve customer queries and successfully close calls. Strong persuasive and sales skills are also required to effectively communicate with customers and promote technical support plans. The compensation for this position ranges from Rs. 15,000 to Rs. 22,000 per month (fixed) along with substantial incentives. The working shift is aligned with the US timings. At Adeeba E-Services Pvt. Ltd., we offer numerous benefits and facilities to our employees. These include fixed salary disbursement on the 1st of every month, generous incentives on a daily and monthly basis, immediate spot incentives, a comprehensive leave policy with 24 leaves in a year, as well as comp offs and birthday leaves. We ensure strict adherence to shift timings without any extensions and provide medical benefits to all employees. The salary package is negotiable based on the candidate's suitability for the role. If you are seeking a challenging yet rewarding career opportunity in the field of technical support, Adeeba E-Services Pvt. Ltd. is the place for you. Join us and be a part of a supportive team environment that values your contributions and offers continuous growth opportunities. For further details and to apply for this position, please contact Priyanka (HR) at 9804149788. Rest assured, all your personal information will be handled with utmost confidentiality in compliance with EEO guidelines.,
You are invited to join Adeeba E-Services Pvt. Ltd., an International Contact Center operating in India and the US, providing exceptional telemarketing services to offshore consumers and business entities since 2014. The company's foundation is built on a commitment to high customer satisfaction, unparalleled services, and robust support functions. We prioritize trust, accountability, and reliability in our products and technical services, leading to enhanced performance of our team and increased productivity through continuous research and development efforts. Our goal is to offer comprehensive IT-enabled support systems to our customers, ensuring consistent service delivery. We are currently seeking individuals for the position of Inbound Technical Support Associate for the US Shift. As a Tech Support Associate at our rapidly growing company, you will have the opportunity to work in a dynamic environment with excellent benefits and career advancement prospects. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and providing customers with the best solutions - Offering technical support plans and relevant software to customers **Candidate Profile:** - Minimum 6 months to 1 year of outbound tech support experience - Proficiency in closing calls independently - Strong persuasion and sales skills - Familiarity with BLUE SCREEN ERRORS and POP UP CALLS - Experience in troubleshooting technical issues with computers, printers, broadband, routers, emails, Mac, iPhone, and iPad **Salary and Shift Details:** - Salary: Rs. 15,000-22,000/month (fixed) + Lucrative Incentives - Shift: US Shift **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month + Generous Incentives - 24 leaves per year + Compensatory offs + Birthday leaves - Daily/Monthly Incentives - Spot Incentives - No Shift Timings Extension - Medical Benefits - Salary is negotiable for the right candidate - Working Days: 6 days a week If you meet the above requirements and are interested in this opportunity, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be handled confidentially in accordance with EEO guidelines.,
Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US, catering to offshore consumers and business entities through Telemarketing services since 2014. The company has established a strong foundation of high customer satisfaction and unmatched services, along with trust, accountability, and reliability in its products and technical services. This has led to enhanced performance of in-house talents and increased productivity through continuous research and development efforts. Adeeba E-Services has positioned itself as a one-stop platform for all customer solutions, providing IT-enabled support systems. Roles and Responsibilities: - Taking inbound calls from customers regarding printer, router, and antivirus issues - Diagnosing the problems effectively and recommending appropriate solutions - Selling technical support plans and relevant software to customers Qualifications: - Minimum 10+2 educational qualification Candidate Profile: - Experience in Outbound Tech Support for more than 6 months to 1 year - Proficiency in closing calls effectively - Strong convincing and sales skills - Immediate joiners preferred Additional Information: - Fixed Salary credited on the 1st of every month - 24 leaves in a year with comp offs and birthday leaves - Lucrative incentives - No extension of shift timings - Friendly work environment Salary: Rs. 15,000-22,000 per month (fixed) + Huge Incentives Shift: US Shift (9:00 pm to 7:00 am) Working Days: 6 days a week Contact: Uzma (HR Manager) - +919883204509 Neharul (HR) - +918101364900 / 8100272764 Landline - +91-33-65555831 / 65555832 for further queries,
Adeeba E-Services Pvt. Ltd. is an international contact center operating in India and the US since 2014. We specialize in providing telemarketing services to offshore consumers and business entities. Our company has established a strong reputation for delivering high levels of customer satisfaction and unparalleled services and support functions. We prioritize trust, accountability, and reliability in all our products and technical services, which have significantly boosted the performance of our team and enhanced the productivity of the company. Through continuous research and development, we strive to offer comprehensive IT-enabled support systems to cater to all our customers" needs. In this role, you will have the opportunity to work in a dynamic environment that provides numerous benefits and growth prospects. As part of the job profile, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your tasks will include diagnosing the problems effectively and recommending the most suitable plan to address the issues. Additionally, you will be involved in selling technical support plans and relevant software to enhance customer experience. We are looking for candidates who possess excellent communication skills and a strong customer service orientation. The ideal candidate should have a high school or graduation qualification and a willingness to learn and adapt to new technologies. Prior experience in a similar role would be advantageous. At Adeeba E-Services Pvt. Ltd., we value our employees and offer a supportive work environment with attractive benefits and facilities. If you are interested in joining our team and contributing to our success, please contact our HR department at 8016099788 or 9038208238. All information provided by candidates will be treated confidentially in accordance with EEO guidelines.,
Dear Applicant, Greetings from Adeeba E Services Pvt Ltd! We are currently looking to expand our team for the International website selling Process. As a part of our organization, you will be responsible for selling websites to customers in the US market. To excel in this role, you must meet the following requirements: - Minimum 6 months of experience in US website Sales Campaign is mandatory. - Excellent Communication Skills are essential for effective interaction with customers. - Willingness to work in Night shifts from 10 PM to 7 AM. - The work schedule comprises 5 Days a week with fixed offs on Saturday and Sunday. - You will receive a Fixed Salary along with lucrative incentives. - The current openings for this position are 15. - The job location is in Kolkata. - The salary offered is up to 25K + Incentives. Interested candidates are required to carry all experience documents and an updated resume for the interview process. When applying, please mention Ayesha as the HR Reference. For any queries or to schedule an interview, please reach out to: Contact Person: Ayesha (HR) Contact Number: 9051449800 Join us at Adeeba E Services Pvt Ltd and be a part of our dynamic team dedicated to providing top-notch technical support and website development services to customers across the globe. Thank you for considering this opportunity. Warm Regards, Ayesha Roy HR Executive Adeeba E Services Pvt Ltd,
Adeeba E-Services Pvt. Ltd. is an international contact center based out of India and the US, catering to offshore consumers and business entities through telemarketing services since 2014. The company has established a strong foundation focused on customer satisfaction, unmatched services, and support functions. Our core values include trust, accountability, and reliability in our products and technical services, leading to increased productivity and performance. We strive to be the primary platform providing solutions to customers through continual IT-enabled support systems. As a Technical Support Executive at Adeeba E-Services Pvt. Ltd., your primary responsibilities will include taking inbound calls from customers experiencing issues with printers, routers, and antivirus software. Your role will involve diagnosing these technical issues and recommending the best support plan to the customer, including relevant software solutions. We are looking for individuals with 1-2 years of experience in inbound/outbound technical support in an international BPO setting. The ideal candidate should possess the ability to independently close calls, excellent communication skills, and a strong background in troubleshooting technical issues related to computers, printers, broadband, routers, email systems, Mac, iPhone, and iPad. Additionally, the successful candidate should be comfortable working night shifts and be adept at handling customer concerns to provide accurate resolutions. Remuneration for this position is negotiable based on experience and the last/current drawn CTC, with attractive incentives as part of the compensation package. Immediate joining is preferable, and the company offers various perks and benefits, including fixed monthly salary deposits, leaves, attractive incentives, no extension of shift timings, and a friendly working environment. Interested candidates must hold a 10+2 qualification and possess outbound tech support experience of at least 6 months to 1 year, along with strong sales and convincing skills. The salary range for this position is Rs.15,000-22,000 per month (fixed) with significant incentives. The working shift is in the US time zone from 9:00 pm to 7:00 am, spanning six days a week. If you meet the qualifications and are eager to join a dynamic team, please contact Uzma (HR Manager) at +919883204509 or Neharul (HR) at +918101364900/8100272764. For further inquiries, you can reach out at the provided landline numbers: +91-33-65555831/65555832. Join us at Adeeba E-Services Pvt. Ltd. and be part of our growing team dedicated to providing exceptional technical support solutions.,
As a Tech Support Associate at our Growing Company, you will be responsible for providing Inbound Technical Support during US Shifts. Your main duties will include handling inbound calls from customers experiencing printer, router, and antivirus issues. You will diagnose the problems efficiently and offer the most suitable solution to the customers. Additionally, you will be promoting and selling technical support plans along with relevant software to enhance customer experience. We are looking for candidates who are proactive, customer-oriented, and have excellent communication skills. The ideal candidate should have a strong technical background and be able to troubleshoot various technical issues effectively. Prior experience in a similar role would be advantageous, but we are also open to training individuals who show great potential and willingness to learn. Joining our team comes with great benefits and opportunities for growth. You will have access to comprehensive training programs, competitive compensation packages, and a supportive work environment that encourages professional development. If you are passionate about technology and enjoy helping customers resolve technical issues, we would love to hear from you. To apply for this exciting opportunity, please contact our HR department at HR@8016099788/913365246525.,
Adeeba E-Services Pvt. Ltd. is an International Contact center with operations in India and the US. Since 2014, the company has been providing Telemarketing services to offshore consumers and businesses. With a focus on customer satisfaction and support functions, Adeeba E-Services has established a reputation for trust, accountability, and reliability in its products and technical services. Through continuous research and development, the company has improved its in-house talents and increased productivity day by day. Adeeba E-Services aims to be a one-stop platform for all customer solutions, particularly in IT support systems. We are currently seeking individuals to join our team as Inbound Technical Support Associates for the US Shift. This is an immediate hiring opportunity with a growing company that offers excellent benefits and numerous career advancement opportunities. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and providing appropriate solutions - Recommending and selling technical support plans and relevant software to customers **Candidate Profile:** - Minimum 6 months to 1 year of experience in Outbound Tech Support - Ability to effectively close calls - Strong convincing and sales skills - Salary Range: Rs. 15,000-22,000 per month (fixed) + Lucrative Incentives - Shift: US Shift **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month to the Salary Account - Generous incentives on a daily and monthly basis - Immediate spot incentives - 24 leaves per year, compensatory offs, and birthday leaves - No extension of shift timings - Medical benefits - Salary is negotiable for the right candidate - Working Days: 6 days a week If you meet the above criteria and are interested in this opportunity, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be treated with strict confidentiality in accordance with EEO guidelines.,
Adeeba E-Services Pvt. Ltd. is an international contact center based out of India and the US. The company has been providing telemarketing services to offshore consumers and business entities since 2014. Adeeba has established a strong foundation based on high levels of customer satisfaction and unparalleled services and support functions. Trust, accountability, and reliability are the cornerstones of the company's products and technical services. Through continuous research and development, Adeeba has enhanced the performance of its in-house talents and increased productivity day by day. Adeeba aims to be the go-to platform for all customer solutions by consistently delivering IT-enabled support systems. We are currently looking for Customer Service Executives/Technical Support Executives to join our Inbound Voice Process (Tech Support) team during US shifts. Roles and Responsibilities: - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing the problems accurately and recommending the most suitable plan to the customer. - Offering technical support plans and relevant software to customers. Key Benefits and Facilities: - Fixed monthly salary credited on the 1st of every month. - 24 leaves per year, along with comp-offs and birthday leaves. - Lucrative incentives based on performance. - No extension of shift timings. - Positive and friendly working environment. Qualifications: - Minimum qualification of 10+2. Candidate Profile: - Excellent communication skills in English. - Prior experience in outbound tech support for 6 months to 1 year. - Ability to effectively close customer calls and demonstrate good sales skills. - Immediate joining required. Salary: Rs. 15,000-22,000 per month (fixed) + generous incentives Shift: US Shift, 9:00 pm to 7:00 am (6 days a week) Freshers and candidates from domestic BPOs are not eligible for this position. Contact Neharul (HR) at +918101364900/8100272764 or reach out on the landline at +91-33-65555831/65555832 for further queries. Join Adeeba E-Services Pvt. Ltd. today and be part of our dynamic and customer-focused team!,
Adeeba E-Services Pvt. Ltd. is an international contact center based in India and the US, catering to offshore consumers and business entities through telemarketing services since 2014. In a short span of time, the company has established a strong foundation focused on high customer satisfaction, unparalleled services, and reliable support functions. Trust, accountability, and the reliability of products and technical services are the core values that drive our operations. Our commitment to continual improvement through research and development has not only enhanced the performance of our in-house talent but also increased the productivity of the company and its products day by day. As a Technical Support Executive at Adeeba E-Services Pvt. Ltd., your responsibilities will include: - Handling inbound calls from customers experiencing issues with printers, routers, and antivirus software. - Diagnosing technical issues and recommending the most suitable support plan to the customer. - Selling technical support plans and relevant software to customers. Qualifications and skills required for this role: - 1-2 years of experience in inbound/outbound technical support in an international BPO setting. - Proficiency in closing customer calls effectively. - Excellent communication skills. - Experience in troubleshooting technical issues related to computers, printers, broadband, routers, email systems, Mac, iPhone, and iPad. - Ability to address customer concerns and provide accurate resolutions. - Willingness to work flexible night shifts. Salary for this position is negotiable based on experience and current compensation, with additional attractive incentives. Immediate joining is preferred. Perks and benefits of working at Adeeba E-Services Pvt. Ltd. include: - Fixed salary credited on the 1st of every month. - 24 leaves per year, including comp-offs and birthday leaves. - Lucrative incentives. - No extension of shift timings. - Employee-friendly working environment. Candidates with a 10+2 qualification and experience in outbound tech support for at least 6 months to 1 year are encouraged to apply. Convincing and sales skills are essential for this role. The salary ranges from Rs. 15,000 to 22,000 per month, with additional incentives. This is a direct company post, and there are no recruitment fees involved. Freshers and domestic BPO candidates need not apply. Interested candidates who meet the qualifications are encouraged to contact Uzma (HR Manager) at +919883204509 or Neharul (HR) at +918101364900/8100272764. For further queries, you can also reach out to the landline at +91-33-65555831/65555832.,
Adeeba E Services Pvt. Ltd is a globally reputed company providing best of class IT solution services to clients around the world. In the next decade, the fundamentals of the retail sector will change in a big way. The time will come when every retail store requires its ecommerce website, and customers will have options of where, how, and what to purchase in-store or online, for take away or delivered. This is a very exciting time for the retail industry, and we need to get ready for it. The ability to transform the face of retail across the world depends on us. We have a huge canvas to work with, and it is already an established fact that we are doing much better than others in the industry. We are in the process of transforming the future of commerce, so come and be a part of changing the world with Adeeba-E-Services. Greetings From Adeeba E Services Pvt Ltd!! We urgently require Customer Service Executive / Technical Support Executive for Inbound Voice Process (Tech Support) in US Shift. Roles and Responsibilities: - Taking inbound calls with printer, router, and antivirus issues from the customer. - Diagnosing the issue and recommending the best plan to the customer. - Selling technical support plan along with relevant software. Benefits and facilities: - Fixed Salary on the 1st of every month in the Salary Account. - 24 leaves in a year + comp offs + birthday leaves. - Very Attractive Incentives. - No Extension of Shift Timings. - Friendly Working Environment. Candidate Profile: - Must Have Experience in Outbound Tech Support for more than 6 months to 1 year. - Must know how to close their own calls. - Must have good convincing and sales skills. - Candidates must be able to join immediately. - Salary: Rs. 15,000-22,000/month (fixed) + Huge Incentives. - Shift: US Shift. - 9:00 pm to 7:00 am (US Shift). - Working Days: 6 days. Contact: Ayesha (HR) @ 9051449800. Qualifications: H.S. Additional Information: Need good communication skills, flexible for night shift.,
Adeeba e-Services is a leading International BPO specializing in Inbound tech and website processes. We offer technical assistance round the clock to our customers in the US, Australia, and Canada, employing the best technicians in the field. We are currently seeking individuals for the Inbound tech sales process. The ideal candidate should have a minimum of 6 months to 2 years of experience in Outbound tech support within an international BPO setting. As part of our team, you can expect a fixed salary along with high incentives, paid on the 1st of every month. Additionally, there are daily sales incentives and attendance bonuses. Sales performance can result in a monthly hike of 15% to 20%, with loyalty bonuses awarded annually. To be eligible for this position, candidates should have completed at least H.S or hold any Graduation degree. The work shifts are available in both UK and US timings, with 6 working days per week and rotational offs. The working location for this position is in Kolkata, specifically in Sector 5. For more information and to apply, please contact Rima (HR) at 7686839463. Additional Information: - Academic Qualification: Minimum of 10+2 / 10+3 years Diploma pass or Graduation degree.,
You will be working as a Tech Support Associate at Adeeba E-Services Pvt. Ltd., an International Contact center with operations in India and the US. The company has been providing telemarketing services to offshore consumers and businesses since 2014. Adeeba E-Services is known for its high customer satisfaction levels, exceptional services, and reliable technical support. By focusing on trust, accountability, and reliability, the company has seen a significant increase in productivity and the performance of its in-house talents. Adeeba E-Services aims to be the go-to platform for all customer solutions by consistently delivering IT-enabled support systems. As a Tech Support Associate, your responsibilities will include handling inbound calls related to printer, router, and antivirus issues from customers. You will be required to diagnose the problems effectively and recommend the most suitable solutions to the customers. Additionally, you will be responsible for selling technical support plans and relevant software to the customers. To excel in this role, you must have a minimum of 6 months to 1 year of experience in outbound tech support. You should be proficient in closing calls on your own and possess excellent convincing and sales skills. Knowledge of blue screen errors, pop-up calls, and experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad are essential requirements for this position. The salary offered for this role ranges from Rs. 15,000 to Rs. 22,000 per month, along with lucrative incentives. The working shift for this position is a US shift. Adeeba E-Services provides various benefits and facilities to its employees, including a fixed salary credited on the 1st of every month, generous incentives, 24 leaves in a year, comp-offs, birthday leaves, daily/monthly incentives, spot incentives, no extension of shift timings, and medical benefits. The company values its employees and ensures a supportive work environment. If you are the right candidate for this position, the salary will not be a constraint. Adeeba E-Services Pvt. Ltd. is looking for individuals who are dedicated, skilled, and customer-oriented to join their team. If you meet the requirements and are interested in this opportunity, please contact Priyanka (HR) at 9804149788 for further details. Adeeba E-Services Pvt. Ltd. follows Equal Employment Opportunity (EEO) guidelines and ensures that all your information will be kept confidential.,
Adeeba E-Services Pvt. Ltd. is an international contact center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. Adeeba has established a strong foundation focused on high levels of customer satisfaction, unmatched services, and support functions. The core values of trust, accountability, and reliability drive the company's commitment to its products and technical services. Through continuous research and development, Adeeba has significantly improved the performance of its in-house talents and increased the productivity of the company and its related products. As a part of our team, you will have the opportunity to be a key player in a company that provides great benefits and numerous growth opportunities. **Job Profile:** As a member of our team, your responsibilities will include: - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical issues effectively - Recommending the best plan to address the customer's needs - Offering technical support plans and relevant software to customers **Candidate Profile:** We are looking for individuals who possess the following qualities: - Excellent communication skills - Strong problem-solving abilities - Sales acumen - Ability to work in a dynamic environment - Prior experience in customer service or technical support is a plus **Benefits and Facilities:** - Competitive salary - Performance-based incentives - Training and development opportunities - Friendly work environment - Employee assistance programs If you are interested in joining our team and being a part of a dynamic and growing company, please contact our HR department at 8016099788 or 9038208238. **Qualifications:** - High school diploma or equivalent - Graduation degree preferred All applications will be treated confidentially in accordance with EEO guidelines.,
Adeeba e-Services is a leading International BPO specializing in running Inbound tech and website processes. We are dedicated to providing technical assistance to our US/AUS and Canadian customers round the clock, supported by our team of expert technicians. We are currently looking to hire individuals for our Inbound tech sales process. The ideal candidates should possess a minimum of 6 months to 2 years of experience in Outbound or Inbound tech support within an international BPO setting. As part of our benefits and facilities package, we offer a Fixed Salary along with High Incentives, paid on the 1st of every month. Additional incentives include Daily Sales Incentives, Attendance Incentives, Monthly Sale bonuses, and the opportunity to receive a hike of 15% to 20%. Moreover, we provide a Loyalty Bonus every year to show our appreciation for your dedication. To be eligible for this position, candidates should have a minimum educational qualification of H.S/Any Grad. The shift timings are flexible, with both UK and US shifts available. The working schedule comprises 6 days with rotational offs, providing a healthy work-life balance. This position is based in Kolkata at Sector 5. For further details and inquiries, please reach out to Rima (HR) at 7686839463. In terms of academic requirements, candidates should hold a minimum of 10 + 2 / 10 + 3 years Diploma pass or Graduation degree. If you meet the specified criteria and are looking to advance your career in the BPO industry, we welcome you to join our dynamic team at Adeeba e-Services.,
Job Description: You will be working as a Senior Tech Sales Associate at Adeeba e-Services, a leading International BPO specializing in Inbound tech and website processes. Your primary responsibility will involve handling inbound calls from customers with computer issues. You will need to diagnose the problems effectively and recommend appropriate technical support plans along with relevant software solutions to the customers. As a Senior Tech Sales Associate, you will be required to engage with customers professionally, understand their concerns, and provide them with suitable solutions to address their technical issues. Your role will also involve selling technical support plans while ensuring customer satisfaction and promoting the company's services. Benefits & Facilities: - You will receive a fixed salary credited to your account on the 1st of every month, along with high incentives based on your performance. - Daily sales incentives, attendance incentives, and monthly sales incentives will be provided to motivate and reward your efforts. - You can expect a hike of 15% - 20% on your last drawn salary, along with a loyalty bonus of Rs. 5000 every year. - Additionally, there is a referral bonus of Rs. 2000 per candidate referred by you. - There will be no extensions of shift timings, providing you with a predictable work schedule. - Adeeba e-Services offers a high prospect of growth within the organization, with salary increments after 9 months of employment. - The shift timings are in UK/US shifts to cater to international clients. Contact Details: For further inquiries or to apply for the position, you can reach out to Rima (HR) at 7686839463 or 9836096168. Additional Information: To be eligible for this position, you are required to have a minimum academic qualification of 10+2/10+3 years Diploma pass or graduates. This role offers a challenging yet rewarding opportunity to excel in the field of technical sales and customer support at a reputable BPO company.,
Greetings from Adeeba E Services Pvt Ltd! We are currently looking for a Customer Service Executive / Technical Support Executive to join our Inbound Voice Process (Tech Support) team in US Shift. **Roles and Responsibilities:** - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing the problems effectively and suggesting the most suitable solution to the customer. - Offering technical support plans and relevant software to meet customer needs. **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month in the Salary Account. - 24 leaves per year, along with comp offs and birthday leaves. - Lucrative incentives. - Strict adherence to shift timings without any extensions. - Enjoy a friendly working environment. **Candidate Profile:** - Prior experience in Outbound Tech Support for at least 6 months to 1 year. - Proficient in closing their own calls. - Strong convincing and sales abilities. Candidates must be ready to join immediately. **Salary:** - Rs. 15,000-25,000 per month (fixed) plus generous incentives. **Shift:** - US Shift: 9:00 pm to 7:00 am. - Working Days: 6 days a week. If you are interested in this opportunity, please reach out to Paromita (HR) at 9038208238.,
Adeeba e-Services is currently seeking Senior Technical Support Executives for UK/US Shifts to join our team. As a leading International BPO specializing in Inbound tech and website processes, we are dedicated to providing top-notch technical assistance to our customers in the US and Canada round the clock. This position requires individuals with at least 1-3 years of experience in technical support. The shift timings are in the UK/US time zones, offering a fixed salary along with incentives and attendance allowance. The benefits include fixed salary, attendance allowance, no rotational shifts, and immediate offer letter issuance upon selection. The ideal candidate should possess excellent communication skills in English and a minimum qualification of (10+2). We are conducting walk-ins for interested candidates, and you can contact Rima (HR) at 7686839463 for further details. At Adeeba e-Services, we ensure that all your information will be handled with strict confidentiality in accordance with EEO guidelines. Join us and be a part of our dynamic team dedicated to providing exceptional technical support services.,
Adeeba E Services Pvt. Ltd is a globally reputed company providing best-in-class IT solution services to clients around the world. In the coming decade, the retail sector is poised for significant transformations. Every retail store will soon require its own ecommerce website, offering customers the choice of making purchases in-store or online, for takeaway or delivery. This exciting period of change in the retail industry necessitates preparation. The potential to revolutionize the retail landscape worldwide lies within our grasp. Adeeba E Services Pvt. Ltd has a vast canvas to work with, and our track record already demonstrates that we are outperforming others in the industry. We are actively engaged in reshaping the future of commerce, and you have the opportunity to be a part of this transformative journey with Adeeba-E-Services. Welcome to Adeeba Group! We are an international BPO based in Kolkata (Saltlake) and are currently seeking individuals for the positions of call closures and Senior Technical Support Executive for the night shift, specifically for the Technical Support process. **Job Description:** **Position:** Senior Technical Sales Executive **Salary:** Best in Industry **Shift:** US shift **Timing:** 9:00 pm to 7:00 am **Location:** Saltlake, Kolkata **Criteria:** 1. Proficiency in call closures in tech support 2. Minimum 1 year of experience in technical support in an International BPO 3. Strong communication and convincing skills 4. Willingness to work night shifts Immediate joining is available along with other benefits. Interested candidates are encouraged to contact HR at 9051449800. Applicants are requested to mention the source of this job post in their CV. Alternatively, candidates can walk in directly at our Sector-5 office. **Company Address:** Adeeba E Services Pvt Ltd Shaila Tower, Webel More Saltlake, Sector-5 Kolkata-700091 (Near IIHM College) **Qualifications:** - High School - Additional Information: - Need for good communication skills - Must be flexible for night shifts Join us at Adeeba E Services Pvt. Ltd and be a part of the exciting changes happening in the retail and IT industry. Apply now and seize the opportunity to contribute to shaping the future of commerce!,
You will be responsible for handling inbound calls from customers experiencing issues with printers, routers, and antivirus software. Your main tasks will include diagnosing the problems reported by customers, providing appropriate solutions, and recommending the best technical support plan along with relevant software. To excel in this role, you should have at least 1 or 2 years of experience in Inbound/Outbound Technical Support in an International BPO environment. It is essential that you have the ability to independently close your own calls and possess excellent communication skills in English. You must have prior experience in troubleshooting technical issues related to various devices and systems including computers, printers, broadband, routers, emails, Mac, iPhone, and iPad. Your role will require you to efficiently handle customer problems and ensure accurate resolutions are provided. Additionally, you should be willing to work flexible night shifts as needed. The salary for this position is negotiable based on your experience and the last/current drawn CTC, along with attractive incentives. Immediate joining is preferable for this role. Please note that no freshers are being considered for this position. In terms of perks and benefits, you can expect a fixed salary credited to your account on the 1st of every month, 24 leaves per year with comp offs and birthday leaves, very attractive incentives, and a friendly working environment. If you meet the qualifications and are interested in this opportunity, please reach out to the HR contact person, Paromita, at 03365246525 or 8016099788. Please note that this is a direct company posting, and there are no recruitment fees involved. Freshers and candidates from domestic BPO backgrounds are not eligible for this position. Feel free to share this job opportunity with your colleagues and friends who may be suitable candidates for this role.,