International BPO Looking For technical Support Execitive ( US Shift)

Adeeba E-Services Pvt. Ltd. is an international contact center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. Adeeba has established a strong foundation focused on high levels of customer satisfaction, unmatched services, and support functions. The core values of trust, accountability, and reliability drive the company's commitment to its products and technical services. Through continuous research and development, Adeeba has significantly improved the performance of its in-house talents and increased the productivity of the company and its related products. As a part of our team, you will have the opportunity to be a key player in a company that provides great benefits and numerous growth opportunities. **Job Profile:** As a member of our team, your responsibilities will include: - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical issues effectively - Recommending the best plan to address the customer's needs - Offering technical support plans and relevant software to customers **Candidate Profile:** We are looking for individuals who possess the following qualities: - Excellent communication skills - Strong problem-solving abilities - Sales acumen - Ability to work in a dynamic environment - Prior experience in customer service or technical support is a plus **Benefits and Facilities:** - Competitive salary - Performance-based incentives - Training and development opportunities - Friendly work environment - Employee assistance programs If you are interested in joining our team and being a part of a dynamic and growing company, please contact our HR department at 8016099788 or 9038208238. **Qualifications:** - High school diploma or equivalent - Graduation degree preferred All applications will be treated confidentially in accordance with EEO guidelines.,