15595 Customer Satisfaction Jobs

We are a trusted partner of globally renowned brands, guiding them through the complexities of the digital landscape. Our team comprises seasoned strategists, creative minds, tech mentors, marketing experts, web designers & developers, and storytellers. Together, we form a cohesive unit dedicated to ensuring immense customer satisfaction across digital platforms such as the web, IoT, mobile, and social media. We refer to this interconnected environment as the connected ecosystem , where brands cultivate and expand their businesses by fostering strong relationships with customers. About the Internship: As an intern, you will engage in the following day-to-day responsibilities: Working with .N...

We are seeking a seasoned freight forwarder with 2-3 years of practical experience overseeing full-cycle freight operations. The ideal applicant will be in charge of organizing shipments, corresponding with clients and carriers, preparing required paperwork, and making sure that cargo moves smoothly on both domestic and international routes. Someone with the ability to manage deadlines, solve issues on the fly, and uphold solid relationships with all logistics chain participants is needed for this position. Responsibilities: Overseeing and organizing freight operations by air, sea, and land. To ensure on-time shipment execution, keep in touch with carriers, customers, and suppliers. BOLs, in...

The Role- As a Technical Support Executive , you will be the first point of contact for customers using our flagship product, BotPenguin . You will help resolve technical queries, troubleshoot issues, and ensure customer satisfaction by providing timely and effective solutions. Your role will also involve gathering customer feedback and collaborating with product and engineering teams to continuously improve the platform. What you need for this role- Education: Bachelor s degree in Computer Science, IT, or related field. Experience: 2-5 years in technical support or customer success roles (preferably in SaaS or IT solutions). Skills Required: Strong problem-solving and troubleshooting skills...

Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests needs and information prior to arrival that will lead to a unique, memorable and personal stay. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Mana...

Responsible for leading a large Sales Channel comprising of Team Leaders and Sales. Executives and ensuring Recruitment, Training, Retention and Mentoring of Sales teams. Experience in handling large team. Responsible for managing the leads and of that particular area and distributing among the team members. Ensuring the daily productivity of acquisition managers and customer satisfaction. JOB Role- Excellent written and oral communication skills MBA/Graduate Minimum work exp. - 4 years with 3 yrs. in team handling.

Responsible for leading a large Sales Channel comprising of Team Leaders and Sales. Executives and ensuring Recruitment, Training, Retention and Mentoring of Sales teams. Experience in handling large team. Responsible for managing the leads and of that particular area and distributing among the team members. Ensuring the daily productivity of acquisition managers and customer satisfaction. Excellent written and oral communication skills MBA/Graduate Minimum work exp. - 4 years with 3 yrs. in team handling

We are looking for a dedicated Service Engineer to join Unique Seal Engineering Co. and support our customers with installation, maintenance, and troubleshooting of mechanical seals and rotating equipment. The role involves frequent on-site visits, hands-on technical work, and direct interaction with customers to ensure reliable performance of our sealing solutions. Work With Us. Designation: Service Engineer Qualification: B.Tech in Mechanical Engineering or Diploma in Mechanical Engineering. Work Experience: 0-2 Years Total Opening: 3 Location: Ghaziabad Uttar Pradesh India Job Description The Service Engineer will be responsible for executing field service activities at customer locations...

Handle multiple live chat conversations efficiently while maintaining professionalism and accuracy. Respond promptly to customer inquiries in grammatically correct and clear written English. Identify customer needs and deliver effective solutions within defined timelines. Maintain detailed and accurate records of customer interactions and resolutions. Ensure adherence to quality standards and performance metrics such as response time and accuracy. Collaborate with internal departments to resolve complex or escalated issues promptly. Job Requirements: Experience: Minimum 1 year of experience in an international chat process (mandatory). Education: Graduate in any discipline (graduation is man...

Conduct end-to-end training programs for new and existing Customer Service CSRs. Deliver classroom and blended training sessions that enhance learner capabilities and add value to their business areas. Conduct refresher sessions to improve and maintain the core skills of CSRs on the operations floor. Prepare and design engaging training materials. Generate and analyze training reports to assess effectiveness and identify areas for improvement as a Customer Service Trainer. Train new CSRs in customer service skills, process knowledge, and product knowledge through core training sessions. Respond to and resolve issues arising from interactions with operations teams. Conduct regular meetings wi...

Zenith Techno Lab is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating t...

ESP Consultant India Pvt. Ltd. is looking for Project Manager - ESP Consultant to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on sched...

Vertiv Group Corp is looking for Project Manager Sales Specialist to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budge...

Kotak Mahindra Bank Limited is looking for Sky Pilots & Projects - Vertical Lead to join our dynamic team and embark on a rewarding career journey Set performance goals and targets for the locations under your supervision Monitor the performance of the locations and identify areas for improvement Provide support and guidance to location managers and employees to help them meet performance goals Conduct regular meetings with location managers to discuss performance and address any issues or concerns Develop and implement strategies to improve customer satisfaction and retention Develop and implement policies and procedures to ensure compliance with company standards Manage the budget for the ...

Kotak Mahindra Bank Limited is looking for Area Sales Manager to join our dynamic team and embark on a rewarding career journey Will be responsible for managing sales operations and achieving sales targets within a designated geographic area or market segment Developing and executing sales strategies to meet or exceed targets Building and maintaining relationships with key customers and partners within the assigned area Monitoring and analyzing sales and market data to identify trends and opportunities Developing and implementing programs to increase market share and customer satisfaction Managing and mentoring a team of sales representatives, providing guidance and coaching to ensure their ...

Aster Medcity is looking for Executive.Customer Care to join our dynamic team and embark on a rewarding career journey A Customer Care Executive is a professional who handles customer inquiries, concerns, and complaints in a timely and effective manner Their primary role is to ensure customer satisfaction by providing excellent service and support The job description of a Customer Care Executive may vary depending on the industry and company, but the following are common responsibilities and qualifications:Responsibilities :Responding to customer inquiries via phone, email, chat, or social media platforms Addressing customer complaints and resolving issues promptly and professionally Providi...

Must Have Skills Set Excellent Communication Hindi/English/Marathi Strong business acumen Professional approach and self-driven attitude Customer-centric approach Roles and Responsibilities: Identifying targeted customer through emails, reference, Channel Partners Estate agents, interacting with potential customer finalizing the deals Coordinating with Channel Partner, Brokers, and agents for Lead Generation and planning activities for the project Preparing Market Survey, suggesting inputs to marketing team in contribute the decision making regarding the New Product launches, Pricing Strategy Product Positioning Participation in other activities like Exhibitions, Promotional Events, Channel ...

Experience working in NATM/ UG works covering all aspects of Construction Experience in managing team of 1-2 employees, planning and execution of NATM works. Should posses good interpersonal skills. Ensure the following(i) prevention of disintegration of the rock mass; (ii) ascertaining that the additional stresses developing during excavation are received by the rock mass; (iii) monitoring of the behavior of the rock-tunnel system in order to observe the stabilization process Experience in preparing NATM/UG specific method statement Experience implementation of skill training / orientation for field Engineers and frontline supervisors. Liaising with customers on functional matters and ensur...

The Supplier Quality Engineer is responsible for ensuring product and process quality through effective warranty failure analysis, supplier performance management, system implementation, and cross-functional collaboration The role supports continuous improvement of the Quality Management System (QMS), customer satisfaction, and organizational performance through structured problem-solving and data-driven reporting

Assist customers with inquiries, order management, payments, and general shopping experiences. Resolve customer concerns efficiently to ensure a seamless shopping journey and experience for customers. Deliver professional and courteous service while handling a high volume of customer interactions. Collaborate with teammates to enhance customer satisfaction and improve service quality. Stay updated on retail product offerings, policies, and company guidelines. Responsibilities may evolve in response to changing business needs. Job Requirements To excel in this customer service associate role, you should have: A high school diploma (HS Pass) or equivalent. Strong communication skills in Englis...

As a Real Estate Sales Executive , you will undertake the following responsibilities to excel in this role: Client Engagement Connect with potential clients to understand their property needs and provide tailored solutions as a Real Estate Sales Executive . Offer comprehensive support, guiding clients through the property purchasing process with professionalism. Lead Generation and Conversion Generate and follow up on new sales leads to convert them into successful deals as a Real Estate Sales Executive . Promote Property Kumbh offerings to both new and returning clients to drive sales growth. Relationship Building Build and maintain positive relationships with clients to ensure repeat busin...

Uses programming, scripting and database languages to write software code that meets requirements and that optimizes software performances Identifies existing software components, libraries and frameworks to reuse in the solutions Applies knowledge of software development best practices, including coding standards, secure coding, code reviews, source control management, build processes, testing, and operations Contributes to requirement (functional and non-functional) analysis and estimations Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements Builds up software structure ...

Uses programming, scripting and database languages to write software code that meets requirements and that optimizes software performances Identifies existing software components, libraries and frameworks to reuse in the solutions Applies knowledge of software development best practices, including coding standards, secure coding, code reviews, source control management, build processes, testing, and operations Contributes to requirement (functional and non-functional) analysis and estimations Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements Builds up software structure ...

We are seeking a dynamic and results-driven Relationship Manager to lead retail sales initiatives in the AGRI-FIN and Tractor Loans segment. The ideal candidate will have a strong background in banking, particularly in retail liabilities, and a proven track record in sales and customer relationship management. This role involves enhancing the deposit pool, cross-selling ficial products, and ensuring regulatory compliance while driving branch profitability and team productivity. Sales & Business Development Enhance the deposit pool from existing and new customers Drive sales of non-deposit products including Mutual Funds and Insurance Achieve cross-selling targets progressively across product...

We are seeking a dynamic and results-driven Relationship Manager to lead retail sales initiatives in the AGRI-FIN and Tractor Loans segment. The ideal candidate will have a strong background in banking, particularly in retail liabilities, and a proven track record in sales and customer relationship management. This role involves enhancing the deposit pool, cross-selling ficial products, and ensuring regulatory compliance while driving branch profitability and team productivity. Sales & Business Development Enhance the deposit pool from existing and new customers Drive sales of non-deposit products including Mutual Funds and Insurance Achieve cross-selling targets progressively across product...

We are seeking a high-energy, self-motivated Relationship Manager - TFE to drive quality business in the MSME segment, specifically targeting Agri-related industries, food processing units, and manufacturing sectors The ideal candidate will be a strong team player with excellent communication skills in English, Hindi, and the local language, and possess a deep understanding of working capital fice, balance sheet analysis, and property/legal aspects of mortgage lending This role is field-intensive (80% field, 20% office) and demands strong networking, negotiation, and follow-up skills to ensure consistent business sourcing and customer satisfaction Source working capital loan facilities for A...