5486 Customer Satisfaction Jobs

Business Executives serve as managers in a company and coordinate daily operations. Typical job duties of a Business Executive are setting corporate goals, creating and implementing policies, collaborating with the board of directors, guiding staff, and liaising with clients. Those interested in a Business Executive position should be able to demonstrate the following skills in their resumes: business acumen, strategic thinking, analytical skills, customer relationship abilities, and leadership. Employers require at least a Bachelors Degree and most resume samples in the field make display of business administration training.

Key Roles/Responsibilities: 1. Operational Excellence : Oversee and optimize API manufacturing processes, ensuring efficient production, quality, and safety standards. 2. Regulatory Compliance: Ensure the API manufacturing site complies with all relevant regulatory requirements and standards. 3. Customer Engagement: Foster and maintain strong relationships with global customers, collaborating closely to meet their specific needs and ensuring a patient-centric approach. 4. Business Development Support: Collaborate with the BD team to provide technical expertise and strategic insights, contributing to business growth and customer satisfaction. 5. Strategic Contribution: Contribute to the development and execution of strategic plans that align with Piramal Pharma Solutions overall objectives. 6. Expansion and Enhancement Oversight: Provide oversight for on-ground aspects of expansion and enhancement projects, ensuring alignment with strategic goals and integrated project initiatives. This includes resource allocation, timeline management, and stakeholder coordination. 7. Cost Management: Implement cost-effective measures without compromising on the quality and safety of API manufacturing processes. This involves budget planning, variance analysis, and optimization of resources. 8. Collaboration: Collaborate with internal stakeholders to ensure seamless coordination and integration across functions. Act as a liaison between different departments to align project objectives and achieve strategic alignment. 9. Employee Development: Foster a culture of continuous learning and development, ensuring a skilled and motivated workforce. Implement training programs to enhance technical skills and promote cross-functional collaboration.

Provide sales and administrative support daily. Coordinate with customers and process customers orders & shipments. Liaise with customers for delivery arrangements & requirements. Build rapport with customers. Document filling for all necessary permit Qualification & Requirements: 1 - 4 years of relevant experience in sales coordinating in a similar industry. Knowledge in Oracle will be an added advantage. Able to work in a fast-paced environment. Meticulous with positive working attitude. Independent and must have initiative and responsibility.

DAZN Group is looking for Customer Service Forecast Analyst to join our dynamic team and embark on a rewarding career journeyAnalyze historical data to predict customer service demands. Create staffing plans and resource allocation strategies. Monitor real-time metrics to adjust forecasting models dynamically. Collaborate with operations teams to meet performance goals.

You will be working as a Floor Manager at V-Mart Retail Ltd. in Tripura on a full-time on-site basis. Your primary responsibilities will include overseeing daily store operations, managing staff, ensuring customer satisfaction, addressing customer service issues, and training employees. Additionally, you will be involved in operations management to guarantee the smooth and efficient functioning of the store. To excel in this role, you should possess strong customer satisfaction, customer service, and communication skills. Your ability to manage operations and provide training to staff members will be crucial. Demonstrating leadership qualities, effective team management, excellent organizational skills, and adept problem-solving abilities are essential. Flexibility in working hours, including weekends and holidays, is required for this position. Prior experience in the retail industry would be advantageous. A Bachelors degree is also preferred for this role.,

As a Jewellery Sales Executive, you will play a crucial role in a team focused on delivering exceptional service and expert advice to customers regarding exquisite jewellery items. Your passion for jewellery coupled with a profound understanding of precious metals, gemstones, and jewellery trends will be key in engaging customers and establishing strong relationships. Your responsibilities will involve guiding customers through their purchasing decisions to ensure a remarkable shopping experience while achieving sales targets and upholding the store's image and brand integrity. Whether in a luxury boutique or high-end department store, this role offers a rewarding and dynamic opportunity for professional growth within the prestigious jewellery industry. You will be responsible for: - Engaging with customers to discern their jewellery needs and preferences. - Demonstrating in-depth product knowledge and recommending suitable jewellery items. - Assisting customers in selecting unique pieces that align with their style and occasion. - Ensuring high levels of customer satisfaction and fostering long-term relationships. - Meeting or surpassing individual and store sales targets and KPIs consistently. - Staying updated on jewellery trends, products, and brand history. - Displaying and merchandising jewellery items to optimize product visibility and appeal. - Handling customer transactions securely and efficiently using store systems. - Providing post-sale support such as repairs, resizing, and custom orders. - Participating in inventory management and restocking efforts as required. - Collaborating with team members to create a welcoming and professional store environment. - Engaging in training and workshops to enhance sales techniques and product knowledge. Requirements: - Prior experience in luxury retail, particularly in the jewellery sector. - Strong customer service skills and a commitment to exceeding customer expectations. - Excellent communication and interpersonal skills for building customer relationships. - Demonstrated ability to achieve sales targets in a fast-paced retail setting. - Knowledgeable about jewellery materials, gems, and contemporary design trends. - Attention to detail and the capability to maintain presentation standards of jewellery displays. - Flexibility in schedule availability, including weekends and holidays, as needed. Role Level: Mid-Level Work Type: Full-Time Country: India City: Maharashtra Company Website: https://www.talentmate.com Job Function: Sales Company Industry/Sector: Recruitment & Staffing About The Company: TALENTMATE is dedicated to simplifying the recruitment process by providing professionals with a platform that brings together the necessary resources under one roof. Whether you are seeking your next job opportunity or looking for potential employers, TALENTMATE aims to assist you throughout your professional journey.,

As a Commercial Sales Manager at Today Group in Mumbai, you will be responsible for overseeing the day-to-day sales activities. Your role will involve developing sales strategies, establishing sales objectives, and managing sales performance to ensure the growth and success of the commercial sales department. You will play a key role in identifying and targeting potential commercial clients, building strong client relationships, and ensuring high levels of customer satisfaction. To excel in this role, you should have experience in Sales Strategy Development and Sales Performance Management. Skills in Client Relationship Management and Customer Satisfaction are essential to effectively engage with clients and maintain lasting relationships. Excellent Communication and Negotiation Skills will be crucial in closing deals and securing new business opportunities. Proficiency in Market Analysis and Business Development will help you identify market trends and capitalize on growth opportunities. As a Commercial Sales Manager, you should have the ability to work independently and effectively manage a sales team. Your Bachelor's degree in Business Administration, Marketing, or a related field will provide you with the foundational knowledge needed to thrive in this role. Experience in the real estate or commercial property market is considered a plus and will be beneficial in understanding the nuances of the industry. Join us at Today Group and be part of a dynamic team that is dedicated to transforming the skyline of the Mumbai Metropolitan Region. If you are a driven sales professional with a passion for building enduring relationships and delivering exceptional customer experiences, we invite you to apply for this exciting opportunity.,

As the global market leader in implant hearing solutions, Cochlear's mission is to help people hear and be heard. With more individuals choosing a Cochlear-branded hearing implant system worldwide, we are dedicated to restoring hearing to those suffering from severe hearing loss through our cutting-edge Cochlear Implant technology. This remarkable electronic device, surgically implanted near the ear, is the only product in the world that can restore a sense through innovative technology. Imagine using your expertise to make a difference in people's lives by enabling them to hear again. Join us in our mission to help more individuals experience the gift of sound. Position Overview / Purpose: In this role, you will be responsible for developing and implementing marketing activities in South Asia to drive customer engagement, professional recommendations, and increase service revenue from Cochlear's existing customers (Recipients). Your focus will be on building the service business in India, one of our key strategic pillars. Key Responsibilities include: Customer Engagement: - Develop strategies to enhance customer engagement and map out the recipient's hearing journey - Manage customer database and CRM tools focused on recipients to ensure effective engagement - Identify appropriate channels and platforms for engaging with recipients - Collaborate with sales teams to recruit and manage Cochlear recipient advocates/volunteers - Coordinate the development of regional marketing collateral to ensure message relevance Product Management: - Introduce new products and phase out older ones - Drive upgrade sales by managing the upgrades opportunity funnel - Develop marketing plans and execute promotional, pricing, and launch strategies - Collaborate with cross-functional teams to determine product pricing, configuration, and positioning - Conduct field visits to understand the recipient journey and raise awareness of new products/services Business Model Innovation: - Develop business models for introducing new services that enhance the recipient experience - Utilize customer insights and market analysis to design effective business models - Identify service contracts, online account management, and patient service support models - Measure customer satisfaction through surveys and implement new recipient services initiatives Event Management: - Plan, execute, and manage various events including tradeshows, customer events, and industry conferences - Develop communications to support local events and activities - Organize educational programs, milestone celebrations, and recipient engagement meets - Coordinate logistics for launches, conferences, and manage marketing material inventory Team Role (Team member): - Share and adopt best practices and ideas, fostering a culture of innovation - Drive organizational improvements and promote creative thinking - Ensure quality products and services delivery, contributing to continuous improvement - Suggest system and process improvements for enhanced deliverables - Follow safety procedures and report hazards or incidents Key Incumbent Requirements: - Demonstrated experience in marketing, communications, or advertising - Excellent communication skills and ability to interact with various stakeholders - Strong project management skills and ability to work under tight deadlines - Proficient in negotiation and persuasion - Data-driven decision-making and strong organizational skills - Bachelor's degree in engineering/science and MBA (Marketing) from a premier institute - 8+ years of experience in consumer marketing or B2C marketing in an MNC - Willingness to travel up to 2 weeks a month for fieldwork - Experience in health, consumer/retail, or technology marketing preferred Join Cochlear in our mission to provide the best hearing experience to individuals with moderate to profound hearing loss. As a global leader in implantable hearing solutions, we are committed to leveraging innovation and collaboration to help more people hear and embrace life's opportunities. If you are ready to take on new challenges and contribute to our mission, click the apply button below. #CochlearCareers At Cochlear, we value our employees" contributions and aim to create a supportive and inclusive work environment. Through our internal programs and benefits, we strive to empower our people to thrive both personally and professionally. We celebrate diversity and aim to build a culture where every individual's unique perspectives and experiences are recognized, creating a sense of belonging and enabling our team to reach their full potential.,

The role of a Relationship Manager-NRI in the Retail Banking department involves deepening relationships with NRI customers by providing tailored solutions and ensuring exceptional customer service. Your main focus will be on customer acquisition, servicing, and relationship enhancement while collaborating closely with product and operations teams to achieve branch banking objectives. You will be responsible for informing customers about new products, coordinating with other teams for seamless access to various products, and offering customized solutions to enhance customer value. Maintaining accurate customer relationship records, penetrating group or family accounts, tracking customer feedback, and organizing special sales initiatives are also key aspects of your role. As a Relationship Manager-NRI, you will work towards providing a superior customer experience, becoming the preferred banking partner for NRI clients. Evaluating growth strategies, recommending process improvements, and staying informed about competitor analysis and customer feedback will be essential for your success in this position. To qualify for this role, you should have a graduation or post-graduation degree and possess 5 to 10 years of relevant experience in branch banking. Your ability to build and manage relationships, drive sales initiatives, and enhance customer satisfaction will be crucial in excelling as a Relationship Manager-NRI within the Retail Banking department.,

As a Customer Success Management Specialist at Accenture, you will play a key role in transforming sales processes to create a future-ready and digital B2B revenue engine. Your primary responsibility will be to assess, design, build, and implement best practices related to process, organization, and technology in order to enhance collaborative sales and support roles. Your duties will include providing support for lead and opportunity generation by conducting calls, sending emails, and connecting via social media to generate leads. You will also schedule first meetings for sales and pre-sales, conduct customer surveys, identify participants for events, and raise awareness of products or offerings on behalf of the sales and marketing teams. In this role, it is crucial to ensure that new customers experience immediate success and value by offering technical assistance during the onboarding and post go-live phases. You will coordinate and execute activities with customers through web-based meetings, phone calls, and emails at various stages of onboarding. Additionally, you will be responsible for identifying churn risks, developing retention strategies, collecting and analyzing customer feedback, and resolving customer issues efficiently. To excel in this position, you should hold a bachelor's degree and possess at least 2 years of relevant work experience, preferably in Cloud technology implementation, project management, and support. A proven track record of onboarding and supporting customers to achieve high satisfaction levels, advocacy, and loyalty is essential. Strong communication skills, familiarity with customer success and CRM platforms such as Salesforce and Gainsight, and experience in enterprise, XaaS, cloud, or services space are also desired qualities for this role. Your ability to identify and address potential risks of churn, implement risk mitigation strategies, and collaborate with different departments to integrate risk management practices into daily operations will be critical. By monitoring and reporting on the effectiveness of risk management processes and setting and managing customer expectations, you will contribute to the overall success of the customer success management team at Accenture.,

As an experienced professional with over 20 years of experience, including at least 5 years in a leadership role, you will be responsible for providing strategic leadership and direction to multiple operational units within our organization across PAN India. Your primary focus will be on ensuring operational excellence by overseeing efficient and effective production operations that meet quality, cost, delivery, development, safety, and morale (QCDDSM) targets. You will drive performance management by spearheading continuous improvement initiatives such as Lean, Six Sigma, and Kaizen to optimize operational performance and eliminate waste. Additionally, you will be tasked with maintaining quality assurance and ensuring customer satisfaction by upholding customer quality standards and fostering strong relationships with OEM customers to ensure timely and accurate delivery of products according to specifications. Your role will also involve overseeing the end-to-end supply chain, including procurement, inventory management, and logistics, to guarantee a smooth production flow. You will be responsible for developing and managing budgets, controlling operational costs, and meeting profitability targets to ensure financial oversight. Building and leading a high-performing team will be a critical aspect of your role, where you will focus on fostering a culture of accountability, engagement, and continuous learning within the workforce. Furthermore, you will be required to ensure compliance with industry standards (e.g., IATF 16949, ISO 14001), legal regulations, and internal company policies. Supporting the implementation of Industry 4.0 technologies to enhance productivity, traceability, and automation will also be part of your responsibilities. In addition, you will be expected to lead response and recovery efforts during disruptions such as supply chain issues, equipment failures, or labor disputes, showcasing your crisis management skills. If you possess a strong background in leadership, operational excellence, performance management, quality assurance, supply chain coordination, financial oversight, workforce development, compliance, technology integration, and crisis management, we encourage you to apply by emailing your CV to madhavi.deshpande@hah-consultants.com.,

Job Description: You will be taking on a full-time on-site role as a Customer Service Representative based in Vishakhapatnam. Your primary responsibilities will include providing top-notch customer support, ensuring high levels of customer satisfaction, handling customer service interactions, and improving the overall customer experience. To excel in this role, you should possess strong Customer Service Representatives and Customer Support skills, along with a deep understanding of Customer Satisfaction and Customer Service principles. Your ability to deliver exceptional Customer Experience will be crucial in this position. Effective communication and interpersonal skills are key for success in this role, as you will be interacting with customers on a daily basis. You should also demonstrate proficiency in problem-solving and conflict resolution, coupled with a keen attention to detail and excellent organizational abilities. Being able to multitask and prioritize tasks efficiently is essential for managing the various responsibilities of this role. While previous experience in a customer service position is advantageous, it is not mandatory for this role.,

The role of managing and retaining customer accounts in Gurugram requires you to oversee sales targets and strategies, lead and mentor the sales team, and leverage analytical skills to drive renewals and revenue growth. Collaboration with various departments is essential to enhance customer satisfaction and ensure smooth renewal processes. Your responsibilities will include owning and leading the renewals function for all customer segments, devising strategies to maximize renewal revenue and minimize churn, building and managing a proficient team of renewal specialists and account managers, and working closely with Product, Customer Success, and Sales teams to deliver a seamless customer experience. Utilizing data to monitor performance, predict renewals, and pinpoint churn risks is crucial. You will also engage directly with key customers to negotiate high-value renewals, establish tools and procedures for scalable renewal workflows, and identify upsell/cross-sell opportunities to drive expansion in collaboration with the sales team. To qualify for this role, you should possess 6-10 years of sales/account management experience, including at least 3 years in a renewals leadership position. Strong analytical skills are necessary for data-driven decision-making, along with a proven track record of achieving retention and revenue targets. Your ability to lead teams, cultivate a customer-centric environment, and exhibit excellent communication and stakeholder management skills are vital. Prior experience in SaaS or tech-led companies is considered advantageous.,

Achieving business targets as laid down by acquiring new client relationships and maintaining them. You will be responsible for identifying target areas for prospective business and pre-screening customer segments as per the organization norms. Your role will also involve ensuring the number of logins along with disbursement and maintaining a high customer satisfaction level by proactively understanding customer needs and cross-selling multiple products as per the requirements. You will be expected to execute sales promotion activities to build customer interest in the TCFSL brand, build strong client relationships both internally and externally, and create a strong brand identification with potential customers. Additionally, you will need to ensure vendor empanelment, develop relationships with new vendors, and establish strong distribution channels. It will be crucial for you to ensure compliance with all Audit/RBI regulations to maintain the integrity and reputation of the organization. A graduate in any discipline would be suitable for this role to effectively carry out the responsibilities mentioned above.,

The Solar Sales Consultant position is a full-time on-site role based in Varanasi. As a Solar Sales Consultant, you will play a crucial role in educating and advising potential customers on solar energy solutions. Your responsibilities will include consulting with clients to understand their energy requirements, offering customized solar solutions, and facilitating the sales process. Your daily activities will involve client meetings, site evaluations, proposal preparation, and closing sales. It will also be essential to nurture customer relationships, ensure their satisfaction, and pursue potential sales leads. To excel in this role, you should possess Sales Consulting and Consulting skills, Customer Satisfaction and Service skills, as well as Strong Communication skills. A successful track record in meeting sales targets is essential, along with exceptional interpersonal abilities to establish quick rapport with clients. The ability to work both independently and collaboratively within a team is crucial. Previous experience in the renewable energy sector would be advantageous. A Bachelor's degree in Business, Marketing, or a related field is preferred for this position.,

You will be joining Best Practice Washrooms Pvt Ltd in Gurugram as a full-time on-site Sales Consultant (B2B-Field). Your primary responsibilities will include sales consulting, ensuring customer satisfaction, effective communication, customer service, and providing consultative advice to clients regarding washroom solutions. To excel in this role, you should possess strong skills in sales consulting, communication, and consulting. Your ability to ensure customer satisfaction, deliver exceptional customer service, and communicate effectively will be crucial. You must be adept at understanding client needs and offering customized solutions. Strong negotiation and problem-solving abilities are essential for success in this position. Prior experience in B2B sales would be advantageous. Additionally, having a Bachelor's degree in Business Administration or a related field will be beneficial in meeting the demands of this role. If you are passionate about delivering top-notch washroom solutions, possess excellent interpersonal skills, and are ready to take on the challenges of B2B sales consulting, we look forward to having you join our team at Best Practice Washrooms Pvt Ltd.,

The opportunity As a Specialist Professional, you will be responsible for ensuring support to the project management team regarding all quality related issues on projects to support the achievement of objectives in terms of quality, supplier & subcontractor quality, and customer satisfaction. Your role will involve leading the implementation, maturity assessment, and improvement of all processes along the entire value chain to enhance customer satisfaction and increase profitability in a safe working environment across the project. Responsibilities - Managing large projects or processes with limited oversight from the manager - Coaching, reviewing, and delegating work to lower-level professionals - Addressing difficult and often complex problems How you'll make an impact You will cooperate with the customer on Project Quality issues and ensure ownership of actions to resolve them. Additionally, you will enable and coach all project team members to evaluate risks, problems, and solutions from a quality and customer/stakeholder perspective. Your role will involve analyzing the transferability of experience between projects and planning Quality Assurance activities to reduce all forms of risk. You will collaborate with the project team to develop schedules, estimates, forecasts, and budgets for quality activities. Your background To be successful in this role, you should have: - A university degree in Engineering, Quality Management, or a related field, with preference for Electrical or Mechanical or Industrial, Electrical Engineering - 15 years of experience as a Project Quality Management professional in reputed Engineering/EPC companies comparable to Hitachi Energy business portfolio - Experience in managerial roles will be an added advantage - Proven experience in leading and developing global programs - Demonstrated experience in leading and managing change in a dynamic, international, and fast-paced environment - Excellent analytical skills, data-driven decision-making, and exceptional problem-solving and communication skills - Broad knowledge of organization/area of operations, ability to work independently and as part of a team - Strong communication skills and ability to manage a large number of stakeholders - Proficiency in the Microsoft suite (Excel, Access, etc.) and Office 365 collaborative tools - Candidates with GB or higher will have an added advantage or preferred - Proficiency in both spoken and written English language is required Living Hitachi Energy's core values of safety and integrity is essential for this role, which means taking responsibility for your actions while caring for your colleagues and the business.,

As a Food and Beverage Executive in the hospitality industry, your role is pivotal in managing and overseeing the food and beverage operations of a company or establishment. Your responsibilities cover various aspects including menu development, cost control, quality control, vendor management, staff management, regulatory compliance, customer satisfaction, sales and marketing, and financial reporting. You will be responsible for creating and updating menus to align with customer preferences and market trends. Monitoring food and beverage costs, setting budgets, and implementing cost-saving measures will be essential in your role. It is crucial to maintain high-quality food and beverage standards across all operational areas. Establishing relationships with suppliers, negotiating contracts, and managing vendor performance will be part of your vendor management duties. Additionally, recruiting, training, and supervising food and beverage staff to ensure the delivery of excellent customer service will be a key focus. Ensuring compliance with health and safety regulations, food safety standards, and licensing requirements is imperative. You will also need to focus on customer feedback, address complaints, and implement improvements to enhance the overall dining experience. Developing strategies to increase sales, promote special events, and attract new customers is essential for business growth. Analyzing financial data, preparing reports, and providing recommendations to improve profitability will be part of your financial reporting responsibilities. In summary, your role as a food and beverage executive is crucial in driving the success of the company by overseeing various operational aspects and ensuring the highest standards of quality and customer satisfaction are maintained.,

As a Sales Support Associate at Ammayapper Textile Private Limited, you will play a crucial role in assisting the sales team and ensuring exceptional customer support to maintain high levels of customer satisfaction. Your primary responsibility will involve handling customer inquiries, processing orders, maintaining customer records, and supporting various sales-related activities. To excel in this role, you must possess strong customer support, service, and satisfaction skills. Your excellent interpersonal and communication abilities will enable you to effectively engage with customers and address their needs. Additionally, your strong organizational skills and keen attention to detail will be essential in ensuring smooth operations and providing top-notch support to the sales team. Collaboration is key in our team-oriented environment, so your ability to work effectively with others will be highly valued. While previous experience in a sales support or customer service role is advantageous, it is not mandatory. A Bachelor's degree in Business, Marketing, or a related field is preferred to equip you with the necessary knowledge and skills to succeed in this role.,

The role is responsible for driving cross-selling opportunities, fostering customer satisfaction, and achieving business targets within a branch. By leveraging centrally shared customer data and collaborating with cross-functional teams, the Area Customer Success Manager identifies and capitalizes on opportunities to promote the ABCL products and services, ultimately enhancing customer value and expanding the customer base. ABC Digital is developing an omni-channel based D2C platform (website and app) to acquire new customers and serve them seamlessly. In addition, ABC Digital has started a virtual engagement management through inbound and outbound calling. Also, ABC Digital is engaged in cross-selling different ABC products to walk-in branch customers. ABC Digital is collaborating with all ABCL subsidiaries to deliver a truly personalised and seamless omni-channel experience for both new and existing customers by building capacity and enhancing productivity through investments in talent, technology, marketing, and data and analytics. The biggest challenge is to compete in the new paradigm fintech where new competitors are making large investments from a long-term view, but ABC is making investments basis an annual break-even model. Moreover, our tech approach is traditional which creates a challenge in imagining and delivering innovative and agile tech solutions for new-age user experience. As ABCL does not manufacture any products and is not licensed to sell any products, the core challenge of the job is the dependence on businesses to give simple and relevant products with 3-click digital journeys to purchase these products. The dependence also extends to Call Centre desks to close the sale in cases where customers prefer to talk to an agent. Speedy delivery of communication, instant assistance, or access to online resources for customer queries. Adding value to any conversation at a rapid pace is one of the main challenges. Getting support from the stakeholders across the business. Drive the ways of working in the development processes, improving the quality of solutions, and ensuring we can deliver value as early as possible using a range of methodologies. **Key Result Areas** **KRA1 Opportunity identification** - Mine cross-sell opportunities from centrally shared customer data - Understanding relevant user insights and pitch cross-sell opportunities directly and through customer service executives (CSEs) of units - Awareness of available products bouquet and their fit with various customer personas - Identifying opportunities to offer combination solutions based on customer needs - Working with the product managers to build product-wise cross-sell propositions **KRA2 Cross LOB communication** - Nurturing relationships with CSEs of units to enable meaningful scale for cross-sell opportunities and improve customer lifecycle value - Work with cross-unit teams to set and achieve targets for cross-sell, new client acquisition & higher products per customer - Drawing up the cross-sell blueprint for the zone with cross-unit alignment **KRA3 Managing lead generation and closure** - Ensure robust lead generation by networking across CSEs of various units to drive cross-sell opportunities - Follow up with sales teams for closure of leads generated **KRA4 Query redressal** - De-bottlenecking any issues, wherever needed **KRA5 Achieving new client acquisition & sell targets** - Ensuring the new client acquisition targets for the branch are achieved - Ensuring consistent delivery of cross-sell product/service offerings, driving innovation basis contextual needs of the customer - Tracking scale and quality on a day to day basis and identifying opportunities for improvement,

As a Customer Relationship Management (CRM) Executive, your primary responsibility would be to take care of the customers associated with the company. You will play a crucial role in contributing to overall customer satisfaction by promptly responding to emails and processing orders through phone calls. Your tasks will include handling customer queries related to the products, coordinating with clients from the initial allotment stage to possession, and ensuring the timely execution of agreements and allotments. Additionally, you will be responsible for managing transfers, addition, and deletion of applicant names. In order to achieve maximum customer satisfaction, you will need to address customer grievances, maintain long-term relationships, and proactively communicate with customers through demands, reminders, and collection of dues. Meeting collection targets and efficiently responding to all customer communication, both written and verbal, will be part of your daily responsibilities. Your role will encompass managing the entire CRM process, from post-sales activities to the handover phase, ensuring a seamless customer experience at every touchpoint. You will be expected to build custom segments and journeys to enhance customer retention across different segments, as well as create tailored journeys to activate users through CRM channels. Developing and nurturing relationships with new and existing clients will be essential to your success in this role. Your ability to provide the best possible solutions to customers and maintain high levels of customer delight will be key to fostering long-lasting relationships and driving business growth.,

As the Regional Head of Interior Styling BU at Livspace, you will be leading a team of 15-20 Interior Stylists and 3-4 General Manager Stylists. In this role, you will be responsible for overseeing the entire Business P&L which includes Furniture, Decor, Furnishings, and appliances for the city/region. Your main responsibilities will include: Target Delivery: - Reviewing the funnel and ensuring NGMV delivery and sales input hygiene - Achieving monthly revenue targets in the Furniture and Furnishing category - Optimizing discounts and adhering to input processes for seamless execution - Focusing on customer satisfaction Conversion Effectiveness: - Optimizing display and training quotes - Developing customized project-level pitch strategies - Training stylists on sales strategies, product portfolios, and styling processes - Ensuring consistent knowledge upgrade for stylists in furniture and furnishings - Enhancing store displays for better customer engagement and increased average order value Staying Ahead of Competition: - Ensuring stylist confidence in products and tackling competition through feedback mechanisms - Keeping stylists updated with the latest offerings, trends, and market insights - Conducting compulsory market visits to unique brands/stores for feedback and insights - Monitoring competitor prices, products, and trends to stay ahead Sustainable Growth: - Identifying required resources in respective regions - Developing offers or marketing activities as needed - Managing complete P&L and executing the AOP Plan for regions - Building and scaling a high-performing team for predictable and sustainable business growth - Collaborating with cross-functional teams to drive regional growth Job Requirements: - Alumni of IITs, Tier 1 B Schools, or Premium Institutions - Minimum of 3 years" experience as City Head/Growth Head/Strategy Head - Overall experience exceeding 5 years in customer-facing roles (Sales, Growth, etc.) - Experience in handling teams of up to 15-20 direct reportees - Strong multitasking and complex operations management skills - Proficiency in Sales and Business Development - Exceptional leadership and people management skills - High level of ownership and accountability for targets - Excellent written and verbal communication skills If you meet the above requirements and are ready to take on a challenging yet rewarding role in the interior styling industry, we encourage you to apply and be a part of Livspace's mission to transform homeowners" dreams into reality.,

We, Naman Staffing, are hiring for one of our MNC clients which is into Electrical Equipment&aposs Manufacturing Please find below Job details. Job Description: One of the leading names MNC into Electrical equipments manufacturing Job Requirements Exp-7+ Years experience in Industrial & Government Sales from Electrical Equipments Industry. Qualification Bachelor/ Master Degree Job location- Chennai, Tamil Nadu Mandatory Requirement Must have experience of Government Utilities Sales Key Responsibilities Sales Planning: Prepare and present monthly sales plans, track progress, and resolve issues in weekly reviews. Business Development: Identify new business opportunities, gather market intelligence, and submit CAPEX proposals. Deal Closure and Order Fulfilment: Negotiate deals, ensure timely order fulfilment, and support the bidding process. External Partner Management: Onboard and manage channel partners, negotiate promotional activities, and review performance. Key Account Management: Manage key accounts, track sales, resolve issues, and ensure repeat orders. Promotional Activities: Organize and attend promotional events to boost customer engagement and generate leads. Customer Satisfaction and Business Growth: Ensure order fulfilment, customer satisfaction, and business growth through repeat orders To apply, please send your resume to [HIDDEN TEXT]. I look forward to hearing from you soon! Show more Show less

Hybrid mode 2 Days Home/3 Days ofice/International Voice Process Ug,Grad 0-3 Years of Exp from International Voice Process Max is 4lpa/Night shifts/2 Way cab Location:-Hitech city(Abscond cases) Walkin interview at Hucon Solutions Hr Badiraj-8978248845

Create a business plan to achieve targets that meet territory objectives by driving market traffic and optimizing product availability. Identify potential towns, appoint distributors, induct them on ANI processes & systems in line with business strategy and allocate ISR s basis market potential. Facilitate hiring, induction, training & coaching of ISR s to ensure alignment to ANI ways of working and engage ISR s to ensure high retention rates. Establish relationships with customers to uncover needs, drive orders, and increase the number and variety of SKUs stocked. Conduct daily sales calls to coach team and increase the number of orders taken, check stock, and ensure proper merchandising at each customer. Negotiate customerdeliverables/contractsthat provide win-win solutions to deliver on account objectives while satisfying the customer s needs. Ensure shops are merchandised and maintain Key SKUs in accordance with Abbott expectations to maximize product availability and potential sales. Demonstrate the superiority of Abbott products from the customer s perspective. Influence customers to maintain a proper balance of stock and market credit relative to accounts receivable and periodically review their financial health. Conduct monthly reviews of channel performance and create plans to address lagging channels to meet channel targets. Influence distributors to carry stock and adhere to route plans that ensure implementation of trade & consumer promotion plan. Ensure adequate daily stock replenishment to meet weekly, monthly, and quarterly targets through accurate forecasting. Build quality customer database, territory information and have competitive landscape of territory. Integrates the digital customer s journey with the customer lifecycle to support demand creation & retention e.g., POS App, self-serviced app/web, learning management systems, retail communities, webinars etc.Act in alignment with compliance and regulatory expectations