42 Customer Satisfaction Jobs

Role Purpose The purpose of this role is to design, develop and troubleshoot solutions/ designs/ models/ simulations on various softwares as per client's/ project requirements Do 1. Design and Develop solutions as per client's specifications Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements Testthe protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc) Produce specifications and determine operational feasibility by integrating software components into a fully functional software system Create a prototype as per the engineering drawings & outline CAD model i...

Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain ' from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it...

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & miti...

Role Purpose The purpose of this role is to design, develop and troubleshoot solutions/ designs/ models/ simulations on various softwares as per client's/ project requirements Do 1. Design and Develop solutions as per client's specifications Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements Testthe protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc) Produce specifications and determine operational feasibility by integrating software components into a fully functional software system Create a prototype as per the engineering drawings & outline CAD model i...

Role Purpose The purpose of this role is to design, develop and troubleshoot solutions/ designs/ models/ simulations on various softwares as per client's/ project requirements Do 1. Design and Develop solutions as per client's specifications Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements Testthe protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc) Produce specifications and determine operational feasibility by integrating software components into a fully functional software system Create a prototype as per the engineering drawings & outline CAD model i...

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & miti...

As a Manager Marketing in the Fabrication / Heavy Fabrication Manufacturing industry, your role will involve developing and implementing marketing strategies to grow business in sectors such as structural steel, pressure vessels, tanks, industrial equipment, and custom-engineered products. Your key responsibilities will include: - Market Development & Business Growth: You will be responsible for devising and executing marketing strategies to expand the business in fabrication and heavy fabrication sectors. - Client Acquisition & Relationship Management: Identify and build relationships with new customers, EPC contractors, OEMs, and industrial clients to foster long-term partnerships. - Techn...

As a Premium Merchant Engagement Executive at Paytm, you will be responsible for engaging with premium merchants, tracking portfolios, communicating with merchants, and ensuring services are delivered efficiently in the assigned areas. Your role will involve meeting sales targets for various payment solutions like QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products. You will focus on product penetration, revenue growth, and promoting the brand in the marketplace. Your responsibilities also include addressing merchants' grievances, planning and executing day-to-day activities with the team, gathering feedback from the market, and ensuring custom...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Making a pro-active attempt to identify fraudulent charges via inbound and outbound calls Answer inbound calls from Card m...

Do you love pets or being around pets? We're hiring for Customer Experience Executives - Day Shift - Office Location - Indiranagar Education : 12th and Above Job Role : Your role would be to interact with customers over phone & email Resolve order related queries Handle complaints and escalations Interact timely with stakeholders & business Brownie points if you have pets If you have a good command over and English and have the passion to serve people around you, we'd love to speak with you! Why Join us? Largest and leading organisation Good work culture Unlimited incentives & other corporate benefits Salary upto - 5 LPA Fixed / Plus incentives To apply for the role Call Owaiz - 9611085888 /...

As a Package Consultant specializing in SAP HANA SCM SD, you will be responsible for designing, implementing, and configuring SAP HANA-based Supply Chain Management (SCM) and Sales and Distribution (SD) solutions for clients. Your expertise in SAP HANA, SCM, and SD will enable you to help clients optimize their sales and distribution operations, improve customer satisfaction, and increase revenue. Your primary responsibilities will include : Design and Implement Solutions: Design and implement SAP HANA-based SCM and SD solutions that meet clients' business requirements, utilizing your expertise in SAP HANA, SCM, and SD to optimize sales and distribution operations. Collaborate with Clients: ...

As a Package Consultant specializing in SAP HANA SCM SD, you will be responsible for designing, implementing, and configuring SAP HANA-based Supply Chain Management (SCM) and Sales and Distribution (SD) solutions for clients. Your expertise in SAP HANA, SCM, and SD will enable you to help clients optimize their sales and distribution operations, improve customer satisfaction, and increase revenue. Your primary responsibilities will include : Design and Implement Solutions: Design and implement SAP HANA-based SCM and SD solutions that meet clients' business requirements, utilizing your expertise in SAP HANA, SCM, and SD to optimize sales and distribution operations. Collaborate with Clients: ...

Job Summary Join our dynamic team as a Policy Servicing Specialist where you will leverage your expertise in MS Office to streamline processes and enhance efficiency. With a focus on Auto - Claims you will play a crucial role in ensuring seamless policy management. This hybrid role offers rotational shifts providing flexibility and a balanced work-life experience. Responsibilities Manage policy servicing operations with precision and attention to detail ensuring all processes align with company standards. Utilize MS Office tools to create update and maintain policy documentation ensuring accuracy and accessibility. Collaborate with cross-functional teams to address policy-related inquiries a...

Job Purpose Drive customer-in discoverability outcomes for Unsecured Lending products by ensuring relevant Bajaj Finance offerings are easily found across digital channels. Obtain customer feedback, or use data analysis to slice data to understand customer satisfaction from discovery to intent. Check customer bounces to underdtand what it will take to reduce the drop offs. Improve the efficiency and quality of discovery traffic by identifying gaps, mismatches, and missed opportunities in early customer journeys. Be able to read the traffic data from origination to fulfilment and customer behaviour in between. Work closely with Business, Web and SEO teams to strengthen keyword strategy, entry...

Function SummaryRelationship Associate plays a pivotal role in driving business growth by managing branch relationships and collaborating with Axis Bank sellers. The role involves lead conversion, ensuring process adherence, and supporting operational excellence. The incumbent will be responsible for meeting business targets and maintaining customer satisfaction. This position requires consistent coordination with stakeholders and adherence to company guidelines.Job SummaryManages branches, collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the...

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Customer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, customer support hotline via text, over chat, o...

Job Description Summary Monitoring Diagnostics Sustaining Engineer - This role will be responsible for maintaining and managing Data Acquisition system (DAQ), Balance of Plant (BOP) and cross-fleet data to carry out the Monitoring and Diagnostic of Plant equipment. In this role, the engineer will be responsible for setup, configuration and troubleshooting the DAQ system during the initial configuration of the devices and managing its lifecycle. Additionally, the engineer will also be responsible for troubleshooting the integration of various 3rd party DCS, PLCs, DAQs, controller systems and BOP data sources with the GE Vernovas server at multiple sites. Job Description Roles and Responsibili...

Job Description Summary As EHS Governance Manager, you will be part of the EHS Organization, and your role will be to support the Regions in a global environment.The EHS Governance Manager is responsible for defining, deploying, and maintaining an effective governance framework across Projects, Services, and Manufacturing activities within the GSI Business. The role ensures alignment with business strategy, compliance with internal policies and external regulations, risk management, and consistent execution of standards across regions and operational entities.This position plays a key role in driving transparency, accountability, and performance while supporting operational teams in deliveri...

Job Requirements Job Requirements Role/ Job Title: Trade & Fx Counsellor Function/ Department: Branch Banking Job Purpose The role entails acting as a single point of contact for all trade related (forex, cross border, domestic etc.) products for the assigned region/branches. The role bearer would be responsible for acquiring and driving the trade relationship and providing forex related services and support as an individual contributor or through the branch team contributing to the larger branch banking channel objectives. Roles & Responsibilities Drive product & marketing initiatives launched by central product team Service trade related queries & requirement of clients by liaising with op...

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, ...

Mega Walk-in Drive Chat Support Executive at Sutherland Position: Chat Support Executive Location: Liberty Tower, Airoli (Near Reliable Plaza, Navi Mumbai) Work Mode: Work from Office What We Offer Shift: Night Shift (Rotational) Working Days: 5 days working Offs: 2 rotational offs Salary: Exciting package + attractive incentives Environment: Dynamic workplace with supportive team culture Eligibility Criteria Education: HSC / Graduate (Freshers welcome!) Skills: Excellent written & verbal communication skills Availability: Immediate joiners preferred Experience: Freshers or candidates with prior BPO/Customer Support experience Why Choose Sutherland? Be part of a global leader in customer sup...

Hiring for Customer Support Executives for International Airline (Immediate Joiners) Contact Sara 6360065554 or 7090020000 WhatsApp if the line is engaged. Hiring for Customer Support Executives for International Airline (Immediate Joiners) Work Location: Bangalore / Manyatha Job Description & Requirements We are looking for enthusiastic and customer-focused individuals to join our Airline Customer Support team in Bangalore. Excellent communication skills in English Rotational Shifts 5 Days work from Office 2 wqay CAB Qualification Undergraduate/Graduate Contact HR Sara 6360065554 WhatsApp if the line is engaged. Walk-in: JobShop, 485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore 5600...

As a Customer Service Representative for e-commerce queries, your responsibilities will include: - Handling inbound and outbound customer calls related to e-commerce queries - Providing accurate information and efficiently resolving customer issues - Maintaining call records to ensure proper documentation and customer satisfaction - Coordinating with internal teams for escalations and addressing order-related issues. As a Customer Service Representative for e-commerce queries, your responsibilities will include: - Handling inbound and outbound customer calls related to e-commerce queries - Providing accurate information and efficiently resolving customer issues - Maintaining call records to ...

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The role of the Collector is to ensure the prompt collection of payments within the stipulated payment terms, with the aim of optimizing Accounts Receivable (A/R) and enhancing the percentage of current AR, while minimizing write-offs. This role involves regular interaction with the client??s Sales/Opera...

Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations New Associate Qualifications: BCom/MCom Years of Experience: 0 to 1 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash f...