42 Customer Satisfaction Jobs - Page 2

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do To be responsible for the knowledge transfer in the areas of Systems, applications and activities that follow Manage and Process Open Deduction. Responsible for documentation and changes thereof. Ensure that the necessary guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes.Play a key role in the team, being the link between the team and TL and ensure that adequate process knowledge is developed and be the first point of contact for all members. Act as...

We are looking for a skilled ITF Manager to join our team in Bengaluru. The ideal candidate will have 3 to 7 years of experience and a strong background in customer experience management, offering premier omnichannel support to top global companies. Roles and Responsibility Manage and oversee the implementation of ITF solutions for seamless customer experiences. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams. Analyze customer feedback and implement changes to improve overall customer satisfaction. Ensure compliance with industry standards and be...

Roles and Responsibility Manage and lead a team of customer support representatives to achieve high levels of customer satisfaction. Develop and implement process improvements to increase efficiency and productivity. Provide coaching and training to team members to enhance their skills and performance. Monitor and analyze customer feedback to identify areas for improvement. Collaborate with other teams to resolve complex customer issues and improve overall customer experience. Ensure compliance with company policies and procedures. Job Requirements Proven experience as a Team Leader or Manager in a customer-facing environment. Strong knowledge of customer service principles and practices. Ex...

As a Floor Manager, your role is to oversee and manage the daily operations of a specific area or department, such as a retail store, restaurant, or production floor. Your focus will be on team leadership, customer service, and operational efficiency to ensure a smooth workflow, optimize sales, and uphold company standards. Key Responsibilities: - Staff Management: - Hire, train, and develop employees. - Create work schedules and assign tasks. - Monitor staff performance and provide feedback. - Handle disciplinary issues and motivate the team. - Customer Service: - Ensure a positive customer experience. - Address customer inquiries and resolve issues promptly. - Implement strategies to enhan...

We are actively hiring Customer Service Executives for a blended customer support process (70% emails, 30% voice). This is a great opportunity for both freshers and experienced professionals to start or grow their career. This role also offers performance-based incentives and travel allowances, making it ideal for candidates looking for both stability and rewards. Roles & Responsibilities: Handle customer queries Via Email (70%) and Voice calls (30%) Provide accurate, timely, and professional support to customers. Maintain records and documentation of interactions. Follow process guidelines and quality standards. Escalate unresolved issues to appropriate teams. Eligibility / Who Can Apply: Q...

As a Contract Staff for HR Services at the delivery center in Hyderabad, your role will be crucial in enhancing the Candidate, Employee, and Manager experience through timely and accurate query resolution, onboarding candidates, maintaining HR data in systems, and supporting various employee life cycle programs and processes. Key Responsibilities: - Ensure timely processing of defined data audit and monitoring, sharing necessary analysis or audit results. - Conduct data quality checks, identify attributes affecting the process, and ensure data quality at the employee level. - Protect data privacy, manage HR access, and adhere to confidentiality requirements to prevent compliance policy breac...

Purpose/Objective The Technical Service Engineer role serves as the primary technical expert and advisor for the company's cement and specialty products (S&P) lines, driving demand generation, brand building, and stakeholder engagement across various market segments. This role is responsible for providing comprehensive technical support, on-site consultation, and problem-solving to enhance customer satisfaction and project outcomes. Key Responsibilities of Role Demand Generation and Brand Building - Engage with customers, influencers, and channel partners to generate demand and build brand awareness for the company's products across all market segments. - Visit construction sites, provide te...

Purpose/Objective The Technical Service Engineer role serves as the primary technical expert and advisor for the company's cement and specialty products (S&P) lines, driving demand generation, brand building, and stakeholder engagement across various market segments. This role is responsible for providing comprehensive technical support, on-site consultation, and problem-solving to enhance customer satisfaction and project outcomes. Key Responsibilities of Role Demand Generation and Brand Building - Engage with customers, influencers, and channel partners to generate demand and build brand awareness for the company's products across all market segments. - Visit construction sites, provide te...

Overview An Agile Scrum Master is responsible for helping to remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. The role works in an Agile delivery team with other members to develop and enable technical solutions that satisfy the needs of a variety of PepsiCo s business processes. The role must be able to deliver work product required by Agile development methodologies for software development delivery as defined by the Delivery Lead which includes helping the assigned agile delivery team meet its goals and coordinate activities with other teams. The ESM team follows an Agile project methodology and requires an indivi...

Looking for a skilled Java MES Testing professional to join our team. The ideal candidate will have a strong background in software testing and experience with Java. Roles and Responsibility Design, develop, and execute automated tests using Java. Collaborate with cross-functional teams to identify and prioritize testing requirements. Develop and maintain test automation frameworks and tools. Analyze and report defects found during testing. Participate in agile development methodologies and collaborate with developers to resolve issues. Ensure timely delivery of high-quality products. Job Requirements Strong knowledge of Java programming language and its ecosystem. Experience with test autom...

As an Advanced User Experience Designer here at Honeywell, you will play a crucial role in shaping the user experience of our products and solutions. You will collaborate with cross-functional teams to define user experience goals and requirements. You will work closely with stakeholders to understand their needs and translate them into intuitive and user-centric designs. You will lead the design process from concept development to final implementation, ensuring that design solutions meet user needs and business objectives. In this role, you will impact the user experience of our products and solutions, ensuring that they are user-centered, intuitive, and meet the needs of our customers. By ...

We are seeking a leader to drive the AI initiatives for the Fusion ERP pillar within our Customer Success Services (CSS) organization. This high-impact role will also provide strategic leadership to our JAPAC region, ensuring the growth, satisfaction, and long-term success of our customers. Key Responsibilities: 1. Driving AI Innovation for CSS Lead the development and execution of a comprehensive AI strategy for the Customer Success Services (CSS) organization. Spearhead AI adoption across the ERP competency and related functions, aligning AI capabilities with customer needs and market demands. Collaborate closely with cross-functional teams, including product, engineering, and delivery, to...

Dear Candidates, We are seeking Travel Consultant/Customer Service Executive (US Travel Process) in Gurugram Immediate joiner preferred - US Shift Salary hike on last drawn 5 days working Both side cabs Job Description Excellent Communication skills Candidate must have experience in Amadeus /GDS Benefits 5 days working Medical insurance PF Good Salary Excellent working environment Interested Candidates call directly Ruchika @9650997623

Job Description Summary You will be a part of a global and matrixed design team, working in new product introduction and existing product sustaining / support. This team is responsible for long term development programs as well as short-cycle custom design tasks that leverage existing product platforms. As a key member, you will be responsible for software development of core system, libraries, drivers and other modules. Develop software by using secure design practices. You will be responsible for multiple aspects of product development ranging from requirements analysis, feature development, prototype generation and testing, to final design validation, documentation, and product release. D...

|| Teleperformance is Hiring in Bangalore || JOB ROLE - Customer Support (Voice Process) Graduates only. 1 year min experience is mandatory in a voice process. 6 days working and 1 day rotational off. Shifts: Between 8am to 9pm any 9 hours shift. Location: Marathalli (smart work) Experienced candidates must have proper documents. (Last 3 months salary slips, Offer Letter and Experience Letter) Excellent verbal communication skills in English and Hindi Salary : Fresher - 19k inhand & 23k CTC Experienced - 22k inhand & 26.5k CTC Share your CV with the keyword - "Bangalore" on rituparna.das1@teleperformancedibs.com Do not call but share your CV on Whatsapp: 9365277103 using the Keyword "Bangalo...

As a part of MS Morpheus support team deliverables, the engineer is required to have strong Admin, Operate and Manage skills in Morpheus to provide services for global HPE customers. Candidate should have a strong customer focus, sensitivity in dealing with diverse cultures, ability to learn and adapt quickly. Eligibility & Qualificatio n: Bachelors degree in Engineering (or Equivalent). Minimum 5 years of relevant experience in Enterprise Managed Service environment. Certification on the latest track of Morpheus Certified Administrator is an added advantage. Flexible to work in 24/7 support environment. Minimum level should be INT if applying as part of Internal Job Posting. Technical Skill...

Function SummaryRelationship Associate plays a pivotal role in driving business growth by managing branch relationships and collaborating with Axis Bank sellers. The role involves lead conversion, ensuring process adherence, and supporting operational excellence. The incumbent will be responsible for meeting business targets and maintaining customer satisfaction. This position requires consistent coordination with stakeholders and adherence to company guidelines.Job SummaryManages branches, collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the...