20503 Customer Satisfaction Jobs - Page 2

Role Overview The Senior Customer Success Manager (CSM) owns the post-sales customer journey for a portfolio of enterprise customers. The role focuses on driving adoption, value realization, retention, and expansion by building trusted advisor relationships and delivering strategic, consultative engagement. This role is ideal for a success-driven, self-starting professional with strong relationship management, enterprise software exposure, and a customer-first mindset. Role Details Employment Type: Full-Time Work Model: Remote Location: India Time Zone Coverage: 9:00 PM 6:00 AM IST (Mountain & Pacific Time Zones) Reporting To: Director, Customer Success Travel Requirement: Up to 30% (North A...

As a Circle O&M Head at Altius, you will play a crucial role in leading the Operations & Maintenance function in Odisha Circle. Your responsibilities include driving effective processes to meet performance standards, monitoring O&M performance, leading new initiatives for efficiencies, and ensuring safety at work sites. Your key job responsibilities will involve O&M planning, infrastructure & vendor management, safety procedures, customer satisfaction, budget creation & review, and people management & development. Key Job Responsibilities: - Assist in developing the annual operating plan and translate targets into action plans - Monitor key circle performance metrics and mitigate risks to bu...

Role Overview: As a Client Services Executive at Blusteak Media, your main responsibility will be to manage client relationships, ensure customer satisfaction, and maintain business relationships. You will also be analyzing client needs and providing tailored solutions to enhance service delivery. This is a full-time on-site role based in Kottayam. Key Responsibilities: - Client Portfolio Management: Oversee the management of client accounts, ensuring all client needs are met efficiently and effectively. You will be the primary point of contact for high-level client communications, strategy meetings, and pitches. - Quality Control (QC): Ensure that all client deliverables meet the highest qu...

Role Overview: You will be responsible for supporting all engineering requirements for service products, focusing on non-warranty and in-warranty applications. Your primary goal will be to ensure the availability and quality of vehicle service products throughout the vehicle's lifecycle. Key Responsibilities: - Lead the design, development, launch, and maintenance of vehicle service products for North American Programs. - Proactively analyze technical and business data to inform product decisions and strategy. - Manage parts and components across multiple vehicle lines to ensure consistency and efficiency. - Review vehicle content specifications to align service products accordingly. - Provi...

Role Overview: As a Catering Sales Manager at Shree Radhe Caterers, your role will involve driving sales, managing client relationships, planning and executing events, and ensuring customer satisfaction. You will have a full-time hybrid position based in Ahmedabad, with the flexibility to work from home when needed. Your daily tasks will include meeting potential clients, creating customized catering proposals, coordinating with the kitchen and service staff, and overseeing event setup and execution to guarantee seamless service delivery. Key Responsibilities: - Drive sales and revenue through effective client relationship management - Plan and execute a variety of events, from intimate gath...

Role Overview: As a Front Office Manager at The Learning Space School in Noida, you will oversee daily front office operations, maintain excellent customer service standards, handle office administration tasks, and facilitate effective communication among staff, students, and parents. Key Responsibilities: - Manage daily front office operations - Ensure excellent customer service and satisfaction - Oversee office administration tasks - Facilitate communication between staff, students, and parents Qualifications Required: - Proficiency in office administration and front office skills - Strong customer satisfaction and customer service skills - Excellent communication abilities - Solid organiz...

As a Customer Success Associate at University Living in Noida, your role will involve engaging with students, providing customer support, ensuring customer satisfaction, and improving customer retention. Your day-to-day tasks will include addressing customer inquiries, solving issues, and guiding them on their accommodation choices. It is essential to have analytical skills to assess customer needs and track key metrics for enhancing the overall customer experience. Key Responsibilities: - Engage with students and provide excellent customer support - Ensure customer satisfaction and work on improving customer retention - Address customer inquiries and resolve issues effectively - Guide stude...

Role Overview: As an Associate Sales Consultant at MyWall, located in Gurugram, you will play a crucial role in day-to-day sales consulting. Your responsibilities will include building and maintaining customer relationships, ensuring customer satisfaction, and consulting on brand collaborations. Effective communication will be key in providing excellent customer service and support. Key Responsibilities: - Perform day-to-day sales consulting - Build and maintain customer relationships - Ensure customer satisfaction - Consult on brand collaborations - Communicate clearly and effectively - Provide excellent customer service and support Qualifications: - Sales Consulting, Customer Satisfaction,...

Role Overview: As a Sales Consultant for Business Loans at IndiMoney, your primary responsibility will be to consult with potential clients, understand their financial needs, and provide them with suitable loan options. You will play a key role in ensuring customer satisfaction by delivering exceptional customer service, effective communication, and addressing any concerns or questions clients may have. Additionally, you will be involved in drafting and negotiating loan agreements while closely collaborating with the team to achieve sales targets. Key Responsibilities: - Consult with potential clients to understand their financial requirements - Provide suitable loan options to clients based...

As a Sales Executive (Field) at NoBrokerHood, your role involves generating leads, meeting potential clients, presenting the NoBrokerHood platform, and closing sales. You will need to maintain relationships with clients, collaborate with marketing and support teams, and address customer requirements based in Pune. Key Responsibilities: - Generate leads and conduct client meetings to promote the NoBrokerHood platform - Maintain relationships with existing client societies and increase app downloads within the society - Conduct door-to-door engagement to encourage app usage and educate residents on app features - Prospect, qualify, and generate opportunities to improve customer satisfaction an...

As a Social Media and Sales Manager at Prints By Radhika, you will be responsible for creating engaging social media content and maintaining the brand aesthetics. Your role will also involve managing the flagship store to ensure customer satisfaction and excellent service. Key Responsibilities: - Demonstrating strong customer service skills - Utilizing excellent organizational and multitasking abilities - Creating social media content using design tools like Photoshop, Illustrator, and Canva Qualifications Required: - Proficiency in design tools such as Photoshop, Illustrator, and Canva - Good taste in styling and maintaining brand aesthetics - Strong communication and collaboration skills I...

As the Manager, Customer Success at Icertis, you will lead a set of customers focused on post-sales customer engagement to ensure customer satisfaction and success. Collaborating closely with the sales and product teams, you will drive customer adoption, offer innovative solutions, and enhance the customer experience. Responsibilities: - Direct post-sales customer engagement, fostering relationships and ensuring adoption of Icertis solutions. - Proactively identify customer needs, offer suitable solutions, and enhance their experience. - Work closely with the product team to provide customer feedback, improving support processes. - Monitor customer health and success, implementing proactive ...

Role Overview: As a Client Relation - Sales professional at StarClinch, you will be responsible for managing client relationships, ensuring customer satisfaction, providing customer support, and maintaining effective communication with clients. Your day-to-day tasks will include understanding client needs, coordinating with the internal team, executing sales strategies, and promptly resolving any client-related issues. Key Responsibilities: - Manage client relationships and ensure customer satisfaction - Provide customer support and effective communication with clients - Understand client needs and coordinate with the internal team - Execute sales strategies to meet targets - Resolve any cli...

As an Optical Dispenser at the company located in Surat, your role will involve assisting customers in selecting the appropriate eyewear, ensuring accurate fittings, and maintaining high standards of customer satisfaction. Your responsibilities will include: - Interpreting prescriptions provided by eye care professionals - Advising on lens and frame options - Conducting basic adjustments for eyewear - Managing inventory of optical products To excel in this role, you should possess the following qualifications: - Knowledge of Optics and Optometry to interpret prescriptions and recommend suitable eyewear - Strong Customer Service and Customer Satisfaction skills to interact effectively with cl...

Role Overview: As a Customer Relations Specialist located in Pune, your primary responsibility will be to maintain high levels of customer satisfaction, ensure customer retention, provide exceptional customer support, and handle customer service inquiries. You will be required to engage in regular communication with clients to address and resolve issues promptly and effectively. Key Responsibilities: - Maintain high levels of customer satisfaction - Ensure customer retention - Provide exceptional customer support - Handle customer service inquiries - Communicate regularly with clients to address and resolve issues Qualifications Required: - Expertise in Customer Retention and Customer Satisf...

Role Overview: As a Customer Support Specialist at Kicks Machine, you will be responsible for offering assistance to customers and addressing their inquiries through various communication channels such as phone, email, or chat. Your primary focus will be on resolving customer complaints and ensuring a high level of customer satisfaction in every interaction. This full-time position is based at our office on Rajpur Road in Dehradun. Key Responsibilities: - Handle customer queries and issues promptly and professionally - Respond to customer complaints and resolve them in a timely manner - Ensure customer satisfaction by providing excellent service during every interaction Qualifications Requir...

Company Description TaskUs is a unique business process outsourcing (BPO) company known for leveraging technology and data to support the long-term success of its partners. Specializing in Digital CX, Trust & Safety, AI Services, Risk Management, and Consulting, TaskUs is committed to innovation and excellence. Partnering with some of the world's most groundbreaking brands, TaskUs helps safeguard their interests while enabling growth and adaptability in an ever-evolving global landscape. The company is powered by a team of exceptionally talented professionals dedicated to delivering outstanding service and results. Role Description This is a full-time, on-site role for a Customer Service Rep...

As a Renewal Manager at our Hospitality Cloud division, specifically working with the Cvent business unit, your role will focus on successfully managing client renewals for our Supplier & Venue Solutions portfolio. Your main responsibilities will include driving retention, fostering customer relationships, growing current client revenues, and identifying additional opportunities for engagement with clients. You will serve as the main point of contact for assigned renewal customers, negotiating and closing renewals while collaborating with Account Managers to expand Cvent's customer footprint. Key Responsibilities: - Collaborate with Account Managers to maintain and expand Cvent customer foot...

Greetings From Personal Network! Top Company Hiring for Domestic Customer Support (Voice Process) A leading MNC is hiring Customer Support Associates for its Domestic Voice Process . This role is ideal for fresh graduates who possess strong communication skills in English and Hindi and are eager to begin their career in customer service. Location : Bangalore Process : Domestic Voice Customer Support Shift : Day Shift Only (No Night Shifts) Position : Customer Service Executive Hindi & English (Fresher Graduates) Key Responsibilities: Handle inbound and outbound customer calls Resolve customer queries and service-related concerns Provide accurate information regarding products and services En...

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Restaurant Manager located in Ernakulam, Trivandrum, Trissur and Calicut. The Restaurant Manager will oversee daily restaurant operations, including ensuring exceptional customer satisfaction and service, managing food and beverage quality, and coordinating with staff members to maintain a seamless dining experience. The role will also involve employee hiring and training, scheduling, and ensuring compliance with health and safety regulations. The Restaurant Manager will work closely with other team leads to enhance overall operational efficiency and drive business success. Qualific...

PURPOSE OF THE ROLE To plan & execute high quality, on-time and on-budget delivery of assigned projects.To ensure customer satisfaction through delivery excellence.To ensure efficacy of customer communication & reporting. KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Plan and track project timelines and milestones using appropriate tools.2. Ensure project level customer satisfaction targets are met3. Plan & execute deliverables within schedule, cost and quality4. Proactive communication & timely response to customers5. Proactively manage changes in project scope, identify potential crises, and devise contingency plans 1. Estimate the resources needed to achieve project goals.2. Plan & track d...

Quality Assurance Officer Property Management Uk based company Job Summary The Quality Assurance Officer ensures high service standards across property management operations by monitoring interactions with customers, tenants, and vendors. The role enforces compliance with company policies, lease terms, SLAs, and regulatory requirements, whilst driving improvements in customer experience, accuracy, and efficiency. Key duties include evaluating service delivery, delivering actionable feedback, preparing quality reports, and working with operations teams to reduce errors and enhance performance. We are seeking an individual with excellent communication skills and a strong command of the English...

To achieve renewal targets, whilst ensuring service levels and customer satisfaction remain paramount. Responsible for renewal targets through customer interaction on Inbound/Outbound. KEY RESPONSIBILITIES: Shift focus from top line driven effort to managing input levers like increasing efficiency To manage personal workloads efficiently create opportunities to achieve and increase renewal persistency. Capacitate, drive productivity and performance The team is primarily responsible for making outbound calls to customer to inform him/her about the renewals, To ensure minimum productivity standards are met at all times. Maintain cheque bounce below 2 % Cross sell/up sell products Build work cu...

To achieve sales targets using consultative sales approach, whilst ensuring service levels of our assigned Advisor and customer satisfaction remain paramount. Responsible for sales targets through Advisor and Inbound and outbound sales. Key Roles Responsibilities: To Manage the Advisors PAN India virtually from central office. To provide Consistent Superior Digital Experience to our advisors. Achievement of Contact policy defined manage Call handling as Achievement of Contact policy defined manage Call handling as per defined standards. Reach out to existing and new advisors to present our products , Monthly contest , Shortfall Service Offerings. Address all questions or issues advisors may ...

We are looking for a highly skilled and experienced Renewal Advisor to join our team at Bupa. The ideal candidate will have a strong background in sales and customer service, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Build and maintain strong relationships with customers to increase sales and revenue. Conduct market research and analyze industry trends to identify new business opportunities. Collaborate with cross-functional teams to develop and launch new products and services. Provide exceptional customer service and support to ensure high levels of customer satisfaction. ...