We are looking for a Service Coordinator to join our team! Whether you are a fresher eager to kickstart your career or an experienced professional looking to take the next step, we welcome your application. Act as the primary point of contact for clients, ensuring their needs are met with professionalism and efficiency. Coordinate and schedule service appointments, ensuring timely and accurate delivery of services. Maintain clear and consistent communication with clients, service providers, and internal teams. Monitor service requests and follow up to ensure client satisfaction. Maintain accurate records and documentation of service activities. Assist in resolving client concerns and escalating issues when necessary. Collaborate with team members to improve processes and enhance service delivery. Freshers and experienced candidates are welcome to apply. Strong organizational and time management skills. Excellent verbal and written communication abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with scheduling software is a plus. Ability to multitask and work effectively in a fast-paced environment. A proactive and problem-solving mindset. A customer-focused approach with a commitment to delivering high-quality service. Note: Salary will be determined based on the candidates knowledge, skills, and experience.,
As a Site Service Engineer, your role is crucial in ensuring efficient and professional handling of UPS check and maintenance needs for our valued clients. Your dedication and attention to detail will contribute to the overall satisfaction of our customers. Key Responsibilities: - Serve as the primary point of contact for clients, addressing their UPS service needs promptly and professionally. - Coordinate and schedule UPS service appointments to ensure timely and accurate service delivery. - Maintain clear communication with clients, service providers, and internal teams to facilitate smooth operations. - Monitor service requests closely to guarantee client satisfaction and address any concerns promptly. - Keep detailed records of service activities and maintenance logs for reference and analysis. - Provide solutions to client concerns and escalate issues when necessary to achieve timely resolutions. - Collaborate with team members to enhance service processes and optimize delivery efficiency. Qualifications: - ITI/Diploma Holder/B.Tech in Electrical or Electronics Engineering. - Freshers and experienced candidates are encouraged to apply. - Strong organizational and time management skills are essential for success in this role. - Excellent verbal and written communication skills to interact effectively with clients and team members. - Ability to multitask and thrive in a fast-paced environment. - Proactive problem-solving skills to address challenges effectively. - Customer-centric approach with a focus on delivering high-quality service. Salary will be based on your experience, skills, and expertise. We are excited to receive your application and welcome you to join our team! Please feel free to reach out to Mr. Shobit Gangwar at 7290073194 for any further queries or information.,