298 Customercentric Approach Jobs - Page 3

Role Overview: As a Key Account Manager for Higher Education and Skills (HE) - English in the West India region, your main purpose is to manage and nurture strategic relationships with high-value Higher Education and Skills (HE) networks across India and South Asia. You will be responsible for driving the adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills (HE) English portfolio. Key Responsibilities: - Manage a portfolio of high-value customers and HE groups, acting as the primary relationship manager. - Develop and execute Account Plans to retain and g...

Role Overview: As a Branch Manager at Vruksha Microfin Pvt Ltd, you will be responsible for overseeing all branch-level operations. Your main focus will be to ensure smooth functioning across various areas such as business development, loan disbursement, collections, and compliance. Your role will require strong leadership skills, operational discipline, and effective customer relationship management to drive sustainable growth and profitability for the branch. Key Responsibilities: - Manage and coordinate all operations at the branch level. - Oversee business development activities to drive growth. - Ensure efficient loan disbursement processes. - Implement effective strategies for collecti...

As the Store Cluster Manager, your role is crucial in ensuring the smooth operations of all stores within your assigned cluster. Your responsibilities include: - Overseeing the day-to-day operations of all stores within the cluster to maintain efficiency and effectiveness. - Achieving sales and profitability targets set for the cluster by implementing strategic plans. - Monitoring store performance metrics and taking necessary corrective actions to enhance performance. - Ensuring the implementation of company policies, visual merchandising guidelines, and brand standards across all stores. - Conducting regular store visits to assess operational efficiency, customer experience, and staff perf...

As a Motor Renewals specialist at the company, your role will involve proactively reaching out to existing motor insurance customers nearing policy expiry. Your main purpose will be to address customer queries, resolve issues, and ensure timely renewals. It will also be essential for you to maintain accurate records of interactions, follow-ups, and outcomes in the CRM system. Key Responsibilities: - Proactively reach out to existing motor insurance customers nearing policy expiry - Address customer queries and resolve issues to ensure timely renewals - Maintain accurate records of interactions, follow-ups, and outcomes in CRM - Achieve monthly renewal targets and contribute to overall busine...

You will be a part of MAISON D" AURAINE, a conglomerate with a portfolio of premium brands in hair, beauty, and personal care. The company has established itself as a leader in the industry by servicing 20000 salons across 300 cities in India. MAISON D" AURAINE focuses on nurturing beauty & personal care business experts in the country and has set up its state-of-the-art R&D & manufacturing facility in Gurgaon, India. Sustainability & clean beauty are the driving principles behind the innovation & development of new brands in the organization. The tech arm of the group, "ALT tech," is dedicated to developing new-age websites, digital commerce-focused marketplaces, apps, ERP & CRM solutions f...

As a Business Development Executive at our company, you will be responsible for conducting market research to understand client needs and industry trends in HR management. Your role will involve developing and executing sales strategies to acquire new business, including activities such as cold calling, networking, and attending industry events. Building and maintaining strong relationships with clients through regular follow-ups, presentations, and customized solution proposals will be crucial. You will need to travel extensively across Chhattisgarh to meet prospects, conduct demos, and close deals, with at least 70-80% of your time spent on the field. Achieving and exceeding monthly/quarte...

Role Overview: You will be joining Probe42, a leading Fintech company that offers rich data insights on companies in India. As an Executive in the Customer Success team, you will play a crucial role in ensuring customer satisfaction, fostering strong relationships, and driving successful adoption of our products and services. Your customer-centric mindset, excellent communication skills, and proactive problem-solving approach will be key in this role. Key Responsibilities: - Onboarding and Adoption: - Guide new customers through the onboarding process - Provide training sessions to ensure customers are proficient in using our solutions - Relationship Building: - Develop and maintain strong, ...

As a Business Development Executive, your role involves conducting market research to understand client needs and industry trends in HR management. You will be responsible for developing and executing sales strategies to acquire new business, which includes activities such as cold calling, networking, and attending industry events. Building and maintaining strong relationships with clients through regular follow-ups, presentations, and customized solution proposals is crucial. Extensive travel across Chhattisgarh will be required to meet prospects, conduct demos, and close deals. Your goal will be to achieve and exceed monthly/quarterly sales targets while tracking performance metrics. Addit...

As a Technical Manager specializing in CAD & Mold Products at Sandvik Intelligent Manufacturing, your role will be crucial in supporting the growth of direct and indirect sales of Cimatron CAD and Mold solutions in India and Southeast Asia. Your primary responsibilities will include providing high-quality technical support to the sales team, conducting training sessions, managing post-sales technical support, and collaborating closely with sales and product teams to ensure customer satisfaction and product adoption. Here's a breakdown of your key responsibilities: - **Pre-Sales Technical Support**: - Collaborate with the sales team to deliver technical presentations, product demonstrations, ...

As a Senior Associate Driver Operations - US Voice Process at Laundryheap, you will play a crucial role in supporting the Fleet Team for the EU market and ensuring the smooth supply of contractors (Partner Drivers). Your responsibilities will include: - Recruiting Partner Drivers: You will make outbound calls to potential drivers and guide them through our recruitment process. - Quality Assurance: You will be responsible for investigating and correcting any errors made by partner drivers. - Mentorship: You will guide and support team members to achieve their goals and improve. - KPI management: You will monitor Key Performance Indicators (KPIs) for the team, identify areas for improvement, a...

As a Business Development Executive for our company, you will play a crucial role in driving business growth and expanding our client base in the HR services industry in Chhattisgarh. Here is a detailed overview of what will be expected from you: **Key Responsibilities:** - Conduct market research to understand client needs and industry trends in HR management. - Develop and execute sales strategies to acquire new business, including cold calling, networking, and attending industry events. - Build and maintain strong relationships with clients through regular follow-ups, presentations, and customized solution proposals. - Travel extensively across Chhattisgarh to meet prospects, conduct demo...

As a Business Development Executive at our company, you will be responsible for conducting market research, developing sales strategies, building client relationships, and achieving sales targets in the field of HR management in Chhattisgarh. Key Responsibilities: - Conduct market research to understand client needs and industry trends in HR management. - Develop and execute sales strategies to acquire new business, including cold calling, networking, and attending industry events. - Build and maintain strong relationships with clients through regular follow-ups, presentations, and customized solution proposals. - Travel extensively across Chhattisgarh to meet prospects, conduct demos, and c...

As a Business Development Executive, you will play a crucial role in driving business growth and expanding market presence in the HR management industry in Chhattisgarh. Your responsibilities will include: - Conducting market research to identify client needs and industry trends in HR management. - Developing and implementing sales strategies to acquire new business through cold calling, networking, and participation in industry events. - Establishing and nurturing strong client relationships through regular follow-ups, presentations, and customized solution proposals. - Travelling extensively across Chhattisgarh (approximately 70-80% of the time) to meet prospects, deliver demos, and close ...

Job Description: You are a dedicated and experienced Reservation consultant with at least 2 years of experience in the travel industry. Your role involves managing travel bookings, coordinating with clients, and providing exceptional service to ensure seamless travel experiences. You must possess strong organizational skills, attention to detail, and a passion for the travel industry. Key Responsibilities: - Handle reservations for flights, hotels, tour packages, and other travel-related services. - Coordinate with airlines, hotels, and vendors to confirm bookings and address any issues. - Provide clients with detailed itineraries, booking confirmations, and travel-related documentation. - R...

You will be joining our team as a Retail Head, where your main role will be to oversee and drive sales performance across all retail outlets. It is essential for you to ensure smooth and efficient store operations. As a strategic leader, you will align retail strategies with organizational goals, improve sales, enhance customer experience, streamline processes, and manage employees effectively. Your key responsibilities will include: - Developing and executing sales strategies to achieve revenue targets across all retail stores. - Monitoring sales performance, identifying trends, and implementing corrective measures where necessary. - Analysing market and competitor trends to adapt strategie...

As a Premier Acquisition Manager, you will be responsible for acquiring and managing relationships with High Net-Worth Individuals (HNIs) for retail loan products. Your role will involve focusing on building a strong CASA (Current Account Savings Account) book, selling third-party products (TPP), and generating revenue through high-value customer engagement. Key Responsibilities: - Acquiring and managing relationships with High Net-Worth Individuals (HNIs) for retail loan products. - Building a strong CASA (Current Account Savings Account) book. - Selling third-party products (TPP). - Generating revenue through high-value customer engagement. Qualifications Required: - Strong coordination sk...

Role Overview: You will be responsible for developing and managing strong long-term relationships with existing and prospective clients. Your main focus will be on identifying client needs and providing tailored financial and credit solutions. You will play a key role in achieving assigned business targets for loan disbursement, portfolio growth, and client acquisition. Ensuring smooth onboarding of clients, providing post-sales service and support, and cross-selling financial products to maximize customer value will also be part of your responsibilities. Additionally, maintaining compliance with company policies, credit guidelines, and regulatory standards, and preparing reports and updates...

As the Front Office Receptionist at Kalyan Jewellers, you will be the first point of contact for our organization. Your responsibilities will include welcoming visitors, handling inquiries, and managing calls with professionalism. It is crucial to possess excellent communication skills, maintain a customer-centric approach, and efficiently coordinate front-desk activities. **Key Responsibilities:** - Welcome visitors to the office in a warm and professional manner. - Handle inquiries from visitors and direct them to the appropriate person or department. - Manage incoming calls and transfer them to the relevant staff members. - Maintain a tidy and organized front desk area. - Assist in schedu...

As a Lead - Financial Reporting and Accounting Innovations at Numerize.ai, you will be at the forefront of transforming the accounting and finance landscape for the global Food and Beverage (F&B) industry. Numerize.ai, an AI-first startup, is committed to streamlining financial processes, improving reporting efficiency, and offering actionable insights to empower businesses worldwide in making well-informed decisions. Join our rapidly expanding and vibrant team that cherishes creativity, teamwork, and a customer-centric problem-solving approach. Your main role will involve spearheading the development and execution of cutting-edge financial reporting and accounting procedures. You will pinpo...

As a Retail Associate at our Alwarpet, Chennai location, your primary responsibility will be to greet customers warmly and provide exceptional customer service. You will assist customers in selecting products, answering their queries, and sharing detailed product knowledge to enhance their shopping experience. Additionally, you will be responsible for creating and updating customer profile records, processing purchases and returns, and promptly notifying management of any potential security issues that may arise. Key Responsibilities: - Greet customers warmly and provide exceptional customer service - Assist customers in selecting products and answering their queries - Share detailed product...

As a Process Developer at Genpact, you will work across various categories, requiring a diverse range of category knowledge. Your role involves dynamically engaging with subject matter experts to achieve objectives effectively. - Conduct Spot Buy negotiations and Compliance checks. - Maintain a comprehensive understanding of client processes and policies. - Demonstrate a strong work ethic and the ability to work both independently and collaboratively within a team-oriented environment. Minimum qualifications: - Possess a graduate degree or equivalent with a strong academic background. - Exhibit good communication and analytical skills. Preferred qualifications: - Previous experience in Procu...

As an ITI Electrician Executive at our company in Mumbai, you will play a vital role in inspecting, maintaining, and repairing electrical systems and components at customer locations. You will have the opportunity to apply your ITI in Electrical knowledge and kickstart your career in the electrical field. Your responsibilities will include: - **Site Visits:** - Travel to customer locations in Mumbai, Pune, and other cities as needed. - Conduct on-site measurements and inspections of electrical systems and equipment. - **Inspection and Testing:** - Evaluate electrical systems, equipment, and components to identify hazards, defects, and repair needs. - Perform various electrical tests ensuring...

As an Intern at Tranzyt, a subsidiary of NextNation located in HSR Layout, Bangalore, you will have the opportunity to kickstart your career in B2B sales within the travel and visa industry. Over a 3-month period, you will gain valuable hands-on experience and develop essential skills. **Key Responsibilities:** - Engage with potential customers - Understand customers" visa requirements - Guide customers through the application process - Provide detailed information on Tranzyt's services **Qualifications Required:** - Excellent communication skills in English - Proficiency in additional languages is a plus - Customer-centric approach - Sales mindset - Ability to utilize CRM tools, email, and ...

As a Customer Support Associate - International Voice at Firstsource Solutions, your role will involve responding to customer queries and providing resolution, support, and assistance related to services provided by the client. You will be responsible for improving the overall customer experience by delivering fast, friendly, and effective service with accurate and personalized solutions to customer inquiries. - Revert on calls to customers regarding a variety of issues - Update and process information accurately into the system(s) - Resolve customer problems in a timely manner - Take ownership and deliver on customer commitments - Liaise with others within the process if a customer query ca...

Role Overview: As a Customer Support Representative, you will be responsible for handling customer queries, resolving issues, and providing guidance via chat and email. Your primary goal will be to ensure prompt and accurate responses to maintain high customer satisfaction levels. You will act as the first point of contact for customers and escalate complex issues as needed, all while delivering a smooth and supportive customer experience. Key Responsibilities: - Handle customer queries and issues through chat and email - Provide accurate and timely responses to maintain customer satisfaction - Act as the first point of contact for customers - Escalate complex issues to the appropriate chann...