83 Customercentric Approach Jobs - Page 3

As an International Voice Process associate, you will be responsible for handling customer interactions over the phone for clients based in the USA. Your duties will include addressing inquiries, resolving issues, providing product information, and ensuring high levels of customer satisfaction. To excel in this role, you must possess strong communication skills, effective problem-solving abilities, and a customer-centric approach. This position is based at Mindspace, Building No 7, located next to Airoli Railways Station in Airoli, Navi Mumbai. Whether you are a fresher or an experienced professional, you are welcome to apply for this full-time role that requires you to work from the office during the night shift (US Shift). The company provides a drop facility for transportation. The ideal candidate for this role should have excellent communication skills and hold a minimum qualification of Higher Secondary (12th Pass) or a Graduate degree. There is a night shift allowance ranging from 0 to 3k. The work location is in person, and the job type is full-time. If you are interested in this opportunity, please note that the schedule involves working the night shift, and the shift availability required is night shift. The work location is in Mumbai, Maharashtra. If you meet the qualifications and are ready to join our team, please feel free to contact us at +91 9329922457. We look forward to hearing from you and potentially welcoming you as a valuable member of our team.,

The Customer Relation Executive (CRE) role involves maintaining excellent relationships with customers through addressing inquiries, resolving complaints, providing product/service information, and ensuring a seamless customer experience. Strong communication skills, patience, and a customer-centric approach are essential to uphold the company's brand and ensure customer satisfaction and loyalty. Key Responsibilities: - Acting as the primary contact for customers via phone, email, and in person. - Addressing customer inquiries related to products, services, bookings, and policies. - Recording customer interactions, transactions, and feedback accurately. - Solving product or service issues in a timely and professional manner. - Collaborating with internal departments to resolve customer concerns. - Following up with customers to confirm issue resolution. - Recommending company products and services based on customer needs. - Managing customer databases and maintaining current contact information. - Gathering and analyzing customer feedback to pinpoint areas for enhancement. - Ensuring all customer interactions project a positive brand image. Skills & Qualifications: - Educational background in Business Administration, Marketing, or a related field. - Previous experience in customer service or client-facing positions is beneficial. - Proficiency in interpersonal and communication skills. - Ability to handle pressure, multitask, and thrive in a dynamic setting. - Strong problem-solving abilities coupled with attention to detail. This is a Full-time position requiring in-person work at the designated location.,

As a part of NSN Studio Divine, a leading design consultancy firm with global presence, you will play a crucial role in driving business development and sales strategies. Led by industry experts Mr. Rajat Behl and Ms. Shrruti Behl, our firm is renowned for creating bespoke interiors that redefine luxury and reflect the unique personalities of our clients worldwide. If you are a dynamic, goal-oriented individual seeking a challenging yet rewarding career opportunity, we invite you to join our fast-paced and rapidly growing team. Your primary responsibility will be to build a strong foundation in business development, with a clear path for career growth within the organization. By combining sales execution, leadership skills, and strategic thinking in your day-to-day operations, you will focus on driving revenue, expanding our customer base, and nurturing long-term client relationships. This role offers you the opportunity to lead and manage high-performing teams, contributing to the overall success of the business. To excel in this role, you must have a background in real estate/property sales/leasing or luxury interiors/contracting. Strong analytical skills and a customer-centric approach are essential, along with excellent communication, negotiation, and relationship-building abilities. You should have a passion for solving client needs and creating impactful experiences that align with our company's vision. Based in Delhi, Haryana, or the NCR region, you will be required to engage in fieldwork and client interactions across various project sites. Your key responsibilities will include lead generation and data collection, sales pitching and client interactions, achieving revenue targets, monitoring sales performance, developing efficient sales processes, and implementing data-driven sales strategies. As part of the sales team, you will be responsible for customer engagement, team expansion, intern management and training, and fostering a sales culture focused on leadership and results. A graduate in any discipline (BBA/MBA preferred), you should possess excellent communication skills, strong interpersonal abilities, proficiency in Microsoft Office tools, and a proactive, entrepreneurial attitude. Join us at NSN Studio Divine and be a part of a team that is dedicated to delivering innovative and distinct spaces that embody the individual personas of our clients worldwide. If you are ready to take on this exciting challenge and grow your career in business development, we look forward to welcoming you to our team.,

You will be responsible for identifying potential rural markets and segments. Setting, tracking, and achieving sales targets will be a key aspect of your role. Additionally, you will coordinate and execute rural sales activities and events, while also managing, motivating, and monitoring the rural sales team. It will be your responsibility to ensure that resources are available for smooth sales operations. To qualify for this position, you should have a B.Tech or MBA degree. The ideal candidate will have 2-5 years of experience in sales or rural market management. Proficiency in MS Office, strong interpersonal and leadership skills, and a customer-centric approach are essential skills required for this role.,

As a Customer Service Intern, your primary responsibility will be to assist in addressing customer inquiries through email, phone, and live chat channels. You will be expected to handle customer complaints professionally, escalating issues when necessary. Providing accurate product/service information to customers and maintaining detailed records of customer interactions will be crucial aspects of your role. Additionally, you will support in the creation of FAQs and help desk documentation to enhance customer support processes. Your role will also involve gathering customer feedback to identify areas for process improvement and collaborating with other departments to ensure prompt issue resolution. You will play a key role in processing orders, refunds, and returns, if required, contributing to overall customer satisfaction. To excel in this role, you should be a current or recent graduate with a degree in Business, Communications, or a related field. Strong verbal and written communication skills are essential, along with excellent problem-solving abilities and interpersonal skills. The ability to multitask in a fast-paced environment is vital, and basic knowledge of CRM tools and MS Office will be advantageous. A customer-centric approach and a positive attitude are fundamental attributes that will contribute to your success in this position. Throughout your internship, you will gain valuable real-world experience in customer service and support. You will have hands-on exposure to CRM tools and various customer interaction techniques, providing you with a solid foundation in this field. This internship offers you the opportunity to work in a dynamic and growth-oriented environment, with the potential for a full-time position based on successful performance and completion of your internship.,

You will be joining Marut Drones, India's leading Industrial Drone Manufacturer based in Hyderabad, known for its innovative drones such as Agricopter, Hepicopter, Seed copter, and Marut ZAP. The company has received prestigious awards like the FICCI Award for Sustainable Agriculture, the Telangana State Industries Award 2022 for Best Startup, and the NASSCOM Emerging Technology Award for Drones and AI, showcasing its commitment to excellence and sustainability. As an Agri Drone Retail Finance Manager, you will be responsible for facilitating retail financing for agricultural drone customers. Your role will involve developing and implementing a national retail finance strategy, managing partnerships with financial institutions, ensuring compliance with financial regulations, monitoring financial metrics, and collaborating with cross-functional teams to integrate finance solutions into the customer journey. Key responsibilities include enhancing customer accessibility to agri-drones through strategic finance initiatives, creating customer-centric financing solutions in collaboration with banks and NBFCs, overseeing compliance with financial regulations, and driving improvements in financial performance to achieve business goals. You will also work closely with regional managers, bankers, and clients to ensure smooth end-to-end loan processing and effective customer education. To excel in this role, you must possess expertise in retail finance, regulatory compliance, leadership, strategic thinking, partnership management, customer-centric approach, market knowledge, and tech proficiency. Qualifications required include a BE/B-Tech or MBA with a focus on marketing, 5-8 years of relevant experience, proactive and result-oriented mindset, excellent communication skills, and the ability to work well in a team. The compensation for this position is competitive and open for discussion. If you are passionate about finance, customer-centric solutions, and the agri-tech industry, this role at Marut Drones offers an exciting opportunity to make a meaningful impact and drive innovation in the field of agricultural drones.,

Avantor is seeking a Sales Application Support Specialist who will be responsible for offering pre- and post-sales technical support to customers and sales associates through telephone, email, and live chat. The successful candidate will work alongside experts in various scientific fields within Life Sciences. To excel in this role, you should possess a Graduate/Postgraduate Degree in Chemistry, Biology, Microbiology, Biotechnology, or a related life science discipline. Ideally, you should have 0-2 years of experience in the Life science industry, particularly in molecular/microbiology labs. Key qualifications include excellent communication skills, a strong team-oriented mindset, customer-centric approach, sales awareness, and analytical skills. Additionally, competencies such as analytical and critical thinking, teamwork, innovation, customer focus, and driving results are highly valued at Avantor. In this position, you will provide technical information about Avantor's product range to customers, assist in maximizing sales opportunities, maintain a comprehensive product database, build relationships with internal teams, and deliver results under pressure while upholding Avantor's policies and values. Avantor offers a dynamic work environment where you can make a meaningful impact on advancing life-changing science. As part of a global team of 14,000+ associates, you will have the opportunity to contribute your talents, learn and grow your career. Our commitment to diversity, equity, and inclusion ensures that you have the support and resources needed for your career development and success. If you are ready to take your career further and be a part of a team dedicated to driving scientific progress, apply to join Avantor today. We are an equal opportunity employer committed to fostering a culture of inclusivity and innovation. For any accommodation needs during the application process, please contact us at recruiting@avantorsciences.com. Please note that only inquiries related to accommodation requests will be addressed from this email. Avantor has a non-solicitation policy regarding the submission of candidates without prior assignment or contract. Submitting candidates without following Avantor's recruitment process may result in forfeiture of any associated fees. Our recruitment is based on a preferred supplier list and we engage with agencies as per our requirements.,

As the Category Growth and Marketing Head at Zepto, you will play a crucial role in driving the growth and market presence of our category through strategic marketing initiatives, data-driven insights, and a customer-centric approach. Your responsibilities will include developing and implementing comprehensive growth strategies, leading innovative marketing campaigns, utilizing data analytics for decision-making, focusing on customer needs, collaborating with cross-functional teams, managing the marketing budget, and monitoring key performance indicators. Your key responsibilities will involve: 1. Strategic Growth Planning: - Developing and implementing growth strategies to drive market share and profitability. - Identifying market trends, consumer insights, and competitive dynamics. - Collaborating with category leadership to align growth initiatives with company goals. 2. Marketing Strategy and Execution: - Leading the development and execution of innovative marketing campaigns. - Working with the central marketing team to create integrated marketing plans. - Overseeing merchandising, content creation, and social media activities. 3. Data-Driven Decision Making: - Utilizing data analytics to monitor category performance and customer behavior. - Generating actionable insights to optimize marketing strategies. - Conducting market analysis to identify opportunities and threats. 4. Customer Focus: - Championing a customer-centric approach in all growth and marketing activities. - Utilizing customer feedback to enhance the shopping experience and drive loyalty. - Implementing strategies to improve customer retention and lifetime value. 5. Collaboration and Cross-Functional Alignment: - Working closely with the buying team to ensure product assortment supports growth initiatives. - Coordinating with sales and merchandising teams for optimal promotional impact. - Building strong relationships with internal stakeholders for cohesive execution of strategies. 6. Financial Management: - Overseeing the marketing budget and ensuring efficient allocation of resources. - Monitoring key performance indicators to track the success of initiatives. - Implementing corrective actions to optimize financial outcomes. To be successful in this role, you should have an MBA in Marketing or a related field, experience in category growth and marketing, proven success in driving category growth in an ecommerce environment, strong analytical skills, communication and interpersonal skills, strategic thinking abilities, understanding of category trends, and proficiency in using marketing and analytics software.,

As an Executive Chef (Equity Partner) at our Restro cum Brewery & Bar located in Aerocity, Mohali, Punjab, you will play a pivotal role in leading the culinary operations of our establishment. This unique opportunity offers an equity partnership, allowing you to share in the success and growth of our business. We are looking for a creative and experienced individual with a passion for gourmet pub-style cuisine, beer-food pairings, and high-volume kitchen management. Your responsibilities will include menu development, kitchen operations, cost control, team leadership, and ensuring an exceptional dining experience that complements our craft beers and bar offerings. Your key responsibilities will revolve around menu development and culinary innovation. You will be tasked with designing and developing a high-quality menu that complements our craft beers and bar offerings. Additionally, you will create beer-infused dishes, curate a bar-friendly food menu, and incorporate seasonal and local ingredients to keep the menu fresh and exciting. Staying abreast of culinary and industry trends will also be crucial to enhancing the overall customer experience. Collaboration will be essential in your role as you work closely with the Brewmaster and Bar Manager to create dishes that pair well with craft beers, cocktails, and premium spirits. Training staff on beer-food and cocktail-food pairing recommendations will be part of your responsibilities, along with developing special pairing menus and themed food festivals. Your leadership and team management skills will come into play as you recruit, train, and lead kitchen staff, fostering a positive and high-performing kitchen culture. You will also be responsible for overseeing day-to-day kitchen operations, implementing Standard Operating Procedures (SOPs), maintaining hygiene and food safety standards, and managing kitchen equipment and maintenance. Cost control and financial management will be key aspects of your role, where you will manage food costs, labor costs, and operational expenses to optimize profitability. Additionally, you will monitor inventory, portioning, and waste reduction strategies, analyze food sales data, and adjust the menu for revenue generation. Your focus on customer engagement and experience enhancement will ensure a memorable dining experience for our guests. Engaging with customers for feedback, participating in live cooking events, and collaborating with the marketing team for promotions will be part of your responsibilities. As part of the equity partnership details, you will be offered an equity stake in the business, with a vesting schedule over a predetermined period and specific performance metrics related to profitability, customer satisfaction, and operational efficiency. A profit-sharing arrangement may also be implemented to align your interests with the restaurant's financial performance. Key Skills & Competencies: - Expertise in Global & Pub-Style Cuisine - Creativity & Innovation - Beer & Cocktail Pairing Knowledge - Leadership & Team Management - Cost Control & Financial Acumen - Kitchen Operations & SOPs - Customer-Centric Approach - Food Safety & Compliance Preferred Qualifications & Experience: - Degree/Diploma in Culinary Arts, Hotel Management, or related field - Certifications: HACCP or equivalent food safety certification If you are a seasoned Executive Chef with at least 7 years of experience and possess the skills and qualifications mentioned above, we encourage you to apply for this exciting opportunity. Please ensure that you are able to reliably commute or plan to relocate to Mohali, Punjab before starting work. We look forward to discussing the specifics of the equity partnership, including percentage stake, vesting period, and performance metrics during the hiring process.,

As a member of the global specialist engineering company, you will have the opportunity to partner with customers to solve current challenges and prepare for future demands. Embracing innovation and aiming for positive outcomes in business and everyday life, you will contribute towards creating a better world and a lasting impact for all. In this role within the dynamic Global Marketing team of Process Automation, you will play a crucial part in developing and executing impactful marketing campaigns. This involves integrating PR, social media, SEO, marketing automation, and website content strategies. By coordinating global and regional campaigns effectively, you will ensure alignment with external agencies and internal stakeholders. Your responsibilities will include leading product and service campaigns, driving global and regional marketing plans, managing campaign metrics and budgets, enhancing product launch processes, facilitating cross-functional alignment, supporting sales enablement, maintaining a campaign calendar, advocating for test & learn approaches, setting and tracking campaign goals, promoting digital marketing excellence, developing engaging content, providing best practices, and fostering cross-sector collaboration. To be successful in this role, you are expected to have 8-10+ years of experience in B2B marketing and campaign management, expertise in strategic planning and execution, a customer-centric approach, strong stakeholder and resource management skills, analytical and problem-solving capabilities, excellent communication and collaboration skills, flexibility for occasional travel, and a degree in Marketing, Business, or a related field. At IMI, commitment to health, safety, and environmental duties is paramount. Following all HSE operating procedures and challenging unsafe behaviors is essential for every employee. Additionally, adherence to the highest standards of ethics in all business dealings is mandatory, in line with the Code of Responsible Business outlined by IMI.,

As an interior design sales representative, your primary responsibility will be to engage with high net-worth individuals (HNIs) seeking premium interior design solutions. You will need to understand the unique requirements of each client, collaborate closely with the design team to create customized interior proposals, and ultimately drive successful project closures at competitive rates. Your key responsibilities will include identifying and meeting HNIs interested in premium interior design, gathering detailed requirements and preferences from clients, coordinating with the design team to develop personalized interior concepts, and presenting proposals effectively while addressing any client queries. You will also be expected to negotiate and finalize project deals at competitive pricing, ensure a smooth handover, and maintain client satisfaction throughout the sales process. To excel in this role, you must possess excellent communication skills in English and the local language, strong interpersonal and relationship-building skills, proven negotiation and closing abilities, and a customer-centric approach with an understanding of premium/luxury client expectations. Additionally, you should be willing to travel up to 20% as required. This is a full-time position that offers a performance bonus as part of the compensation package. The work location for this role is in person. If you are interested in this opportunity, please share your updated resume with the job name as the subject to jaseena@affable.in or contact 9539310003.,

The Customer Relationship Manager (CRM) Workshop at Mahindra Commercial Vehicles in Puna-Kumbharia, Surat will play a crucial role in managing the complete customer relationship cycle. Your primary responsibilities will include handling customer queries, appointment bookings, and complaints with professionalism and empathy. It will be your duty to maintain a customer database, conduct post-service follow-ups, and improve the Customer Satisfaction Index (CSI) score. In this role, you will ensure accurate and timely data entry in DMS / CRM systems, track missed customers, cancellations, and manage records for warranty, AMC, and free service status. You will be responsible for registering and resolving complaints efficiently, coordinating with the Service Advisors and Technical team. Additionally, you will run SMS / call campaigns for due service, safety checks, and seasonal offers, while educating customers about workshop services and offers. To excel in this position, you should possess good communication skills in the local language, Hindi, and basic English. Basic technical knowledge of automobiles, familiarity with CRM software, DMS, and MS Excel will be advantageous. A customer-centric approach, problem-solving attitude, and coordination skills are essential for success in this role. Your key result areas (KRAs) will include improving the service appointment conversion rate, enhancing the Customer Satisfaction Index (CSI) score, resolving complaints promptly, ensuring the effectiveness of service reminder campaigns, and boosting the repeat visit rate. This is a full-time position with working hours from 9:30 AM to 6:30 PM, Monday to Saturday. The role offers benefits such as a flexible schedule, paid time off, and Provident Fund. You will be working day shifts and may be eligible for performance bonuses and yearly bonuses based on your achievements.,

You are a highly motivated and experienced professional with over 8 years of experience, seeking to lead IT infrastructure sales initiatives in Mumbai. Your primary responsibility will be to drive revenue growth by identifying new business opportunities and managing client relationships. You must possess a deep understanding of IT infrastructure solutions and have the ability to align them with client needs to deliver value-driven outcomes. Your responsibilities will include developing and implementing a sales strategy for various IT infrastructure solutions such as cloud services, networking, data centers, managed IT services, and cybersecurity. You will be required to identify and prioritize target markets, industries, and customer segments to achieve business growth. Building a robust sales pipeline through lead generation, networking, and relationship-building will be crucial. Understanding customer pain points and tailoring IT infrastructure solutions to meet their business goals will also be part of your role. Establishing and building strong executive-level relationships with clients is essential. You will act as a trusted advisor, aligning IT infrastructure solutions with customer goals to create long-term value. Driving customer satisfaction by proactively addressing their needs and challenges will be key. Additionally, you will need to cultivate relationships with existing clients to ensure satisfaction and identify upselling and cross-selling opportunities. Monitoring market trends, competitor activities, and emerging technologies to identify new opportunities will be vital. Providing regular sales forecasts, performance reports, and strategic insights to senior management is also part of this role. Staying updated on industry standards and advancements in IT infrastructure to ensure competitive offerings is crucial. To qualify for this position, you should have a Bachelor's degree in Business, IT, or a related field (MBA preferred) along with a proven track record of meeting or exceeding sales targets. A strong understanding of IT infrastructure technologies, excellent communication, negotiation, and presentation skills are required. You must also possess strategic thinking, business acumen, customer-centric approach, and problem-solving abilities. Proficiency in CRM tools and sales analytics platforms is a key skill set for this role.,

As an International Chat Sales Support Executive in Ahmedabad, you will be responsible for engaging with international customers through chat-based communication to provide assistance and convert sales. Your role demands a high level of proficiency in English, a knack for sales, and a strong focus on customer satisfaction. You will have the opportunity to work in rotational shifts, with a competitive salary ranging from 25,000 to 35,000 per month. The working schedule consists of 5 days a week. To excel in this role, you must possess excellent written English communication skills, be tech-savvy, and comfortable using digital tools. Candidates with a graduate degree from any field or 12th pass with at least 2 years of BPO experience are encouraged to apply. It is essential that you are either willing to relocate to Ahmedabad immediately or are currently residing there. Joining our team offers you a chance for career growth within the Multinational BPO industry. This full-time position comes with benefits such as commuter assistance, provided meals, and cab facilities during night shifts. You will work in person at the specified location in Ahmedabad. Your success in this role will be driven by your communication skills, proficiency in English, technical acumen, sales capabilities, and customer-centric approach. If you are passionate about sales, enjoy interacting with international clients, and seek a dynamic work environment with growth prospects, this role is tailored for you. Embrace the opportunity to be part of a team that values your skills and offers a platform to enhance your career in the global BPO sector.,

Job Description: As a Customer Support Executive, you will be responsible for handling customer queries via voice, email, and chat for processes such as Games Blended, APB Email, APB Voice, and Acko. You will need to provide effective solutions to ensure customer satisfaction while maintaining accurate records of customer interactions. Collaborating with the internal team to resolve issues quickly and meeting performance metrics such as response time, resolution time, and customer feedback are key responsibilities in this role. This opportunity is suitable for both freshers and experienced candidates looking to establish or advance their careers in the customer service domain. The minimum qualification required is 12th Pass, and candidates with good communication skills in English and Hindi, basic computer knowledge, and a customer-centric approach are encouraged to apply. The salary range for this position is between 15,000 to 21,000 per month, based on experience and the assigned process. As part of the benefits package, you will receive on-the-job training, growth and promotion opportunities, and incentives based on performance. This is a full-time position with opportunities for fresher candidates to join the team. The work location is in Vadodara, with rotational shifts and a yearly bonus provided. Join us as a Customer Support Executive and embark on a rewarding career journey in the customer service industry.,

The Customer Relation Executive (CRE) plays a crucial role in maintaining excellent relationships with customers by handling inquiries, resolving complaints, providing information about products/services, and ensuring a seamless customer experience. Your responsibilities will include serving as the primary point of contact for customers through various channels like phone, email, and in-person interactions. You will address customer inquiries related to products, services, bookings, and policies while maintaining accurate records of interactions and feedback. It is essential to promptly and professionally resolve any product or service issues, collaborating with internal departments as needed to ensure customer satisfaction. Following up with customers to confirm issue resolution and promoting company products and services based on customer needs are also key aspects of the role. Additionally, managing customer databases, collecting and analyzing feedback, and ensuring positive brand representation across all customer touchpoints are vital to your responsibilities. To excel in this role, you should possess a degree in Business Administration, Marketing, or a related field, along with proven experience in customer service or client-facing positions. Strong interpersonal and communication skills are essential, enabling you to navigate customer interactions effectively. The ability to handle stress, multitask, and thrive in a fast-paced environment is crucial, as is a problem-solving mindset with keen attention to detail. This is a full-time position that requires your presence in person at the work location.,

Do you want to work with exciting customers across all sectors in the industry If you have a passion for technology, a customer-centric approach, and a background in team management, services, service delivery, and Apps & SaaS knowledge, come and grow your career with us. Join Oracle, a technology leader that is changing how the world does business. Our Customer Success Services (CSS) team supports over 6,000 companies worldwide. We are looking for an experienced and self-motivated leader to lead a team of technical subject matter experts located in Europe as our Engineer Manager. Join our Global CSS leadership team and actively contribute to accelerating our customers" success by leading our team of highly skilled technical experts who build and maintain our clients" technical landscapes through tailored support services. The background you should have for this job: Minimum 15 years of IT organization background. Proven experience of working within a strategic resourcing and delivery environment. Managed a team of 10 or more individuals. Experience in leveraging onshore and offshore teams. Oracle Siebel experience is required, and knowledge of other Apps UL, Database, and CX, as well as experience with on-premises and Cloud systems, are a plus. Strong English language proficiency. If you meet the above requirements and are ready to take on this exciting opportunity, apply now to further your career with Oracle's CSS team and contribute to the success of our global customers. Visit https://www.oracle.com/customer-success/ for more information. Career Level: M3,

The Account Manager is responsible for the overall growth of the account and managing all stakeholders associated with the account internally as well as externally. You will be tasked with client relationship management by penetrating the given account, engaging regularly, and spreading awareness. Building and maintaining strong, long-lasting customer relationships is crucial for this role. You will need to conduct market research to collect intelligence on clients, their market, competitors, and the industry landscape. Your responsibilities will also include account management, ensuring the smooth and timely delivery of all client requirements such as projects, reports, escalations, meeting minutes, and more. Managing client satisfaction is key, along with tracking contract signings, agreement receipts, and overdue collections. You will work alongside business leaders to close sales by explaining product and service capabilities, building rapport, and preparing contracts. As the lead point of contact for the assigned account, you will liaise with cross-functional internal teams, including Technology, SEO, Social Media, and Content Teams, to enhance the entire Account Management process. Developing trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors is essential. Some travel may be required for this position. To qualify for this role, you should have a Bachelor's Degree in any field, with a preference for B Tech in Computer Science or an equivalent. An MBA or other management qualification is preferred. You must have at least 2+ years of proven relevant work experience as an Account Manager in the International or Domestic domain. In-depth knowledge of IT Services or SAAS Product Delivery Account Management, as well as Digital Marketing client management, is required. The ideal candidate will possess skills such as proficiency in MS Office, particularly MS Excel, an understanding of account performance metrics, excellent communication and organizational skills, business acumen, and a problem-solving attitude. Presentation skills, integrity, accountability, initiative-taking, out-of-the-box thinking, attention to detail, building partnerships, trust-building, and a customer-centric approach are all qualities that will contribute to success in this role.,

You are a proactive Business Development Executive responsible for driving sales growth and forming strategic partnerships. Your role will involve developing and implementing targeted sales strategies to expand the business. You will identify and engage potential clients, nurture relationships, and create new business opportunities. Conducting product presentations and demos tailored to client needs will be crucial. Collaboration with cross-functional teams to craft tailored solutions and optimize sales initiatives is required. Monitoring market trends and competitor activities to adjust strategies and achieve sales targets is essential. You will maintain accurate records using CRM systems and provide regular reports on sales performance. To excel in this role, you must possess exceptional communication and negotiation skills. A proven track record in sales or business development within a competitive market is necessary. Adaptability to dynamic business environments and strong interpersonal skills with a customer-centric approach are key attributes. A Bachelor's degree in Business, Marketing, or a related field is preferred. Prior experience in the Indian financial services or a similar sector would be advantageous. Familiarity with regional market dynamics and customer behavior is a plus. In return, you can expect a competitive salary with performance-based incentives. You will work in an engaging, supportive, and team-oriented environment with opportunities for professional growth and continuous learning. If you are a driven sales professional seeking to make a direct impact in a fast-paced industry, we encourage you to apply and advance your career to the next level.,

You will have the opportunity to step into the dynamic world of fitness and wellness in India by joining a leading organization in the gym and health club sector. This innovative company is committed to inspiring a healthier lifestyle through state-of-the-art facilities and exceptional service. If you are a driven sales professional who is eager to have a positive impact in the fitness industry, this role could be the perfect match for you. Your responsibilities will include engaging with prospective gym members to showcase membership options and personal training packages. You will conduct gym tours and personalized consultations to understand clients" fitness goals and provide tailored solutions. It will be crucial for you to follow up with leads and nurture long-term relationships to drive membership conversions. Meeting and exceeding monthly sales targets through effective consultative selling techniques will be a key part of your role. You will also collaborate with the on-site team to develop and implement local marketing and promotional strategies while maintaining accurate sales records and customer data using CRM systems. The ideal candidate should have proven sales experience, preferably within the gym, fitness, or wellness sectors. Exceptional communication, interpersonal, and negotiation skills are essential. A customer-centric approach with a demonstrated ability to build lasting relationships is a must. Experience with CRM software and familiarity with sales reporting tools is preferred, along with knowledge of current fitness trends and the gym membership market. A genuine passion for health, wellness, and promoting a fit lifestyle will be beneficial for this role. In return, you can expect competitive compensation with attractive performance-based incentives, opportunities for professional development, and career advancement. You will be part of a collaborative and vibrant on-site work environment that values innovation and teamwork.,

The Key Account Manager for Higher Education and Skills (HE) - English in South India is responsible for managing and developing strategic relationships with high-value Higher Education and Skills networks across India and South Asia. The primary focus is on driving the adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills English portfolio. As a Key Account Manager, your key responsibilities include managing a portfolio of high-value customers and Higher Education groups, developing and executing Account Plans, building trust-based relationships with decision-makers, and fulfilling account management tasks for Platinum, Gold, Silver, and Bronze accounts. You will also ensure effective onboarding of new partner Higher Education institutions, coordinate with internal teams for smooth delivery of services, identify opportunities for upselling and cross-selling, and meet/exceed KPIs on revenue and customer satisfaction. In addition, you will be responsible for maintaining accurate account records, monitoring performance, providing regular updates to stakeholders, using customer insights for product development, collaborating with Marketing on tailored campaigns, working closely with colleagues across South Asia, participating in regional forums and team learning initiatives, and collaborating with the Academic team. The ideal candidate should have a Bachelor's degree in Business, Education, or related field, along with at least 5 years of experience in account management, business development, or client relationship roles. Strong communication and presentation skills, ability to manage multiple stakeholders, and proficiency in English language are essential. Familiarity with the Indian English language education ecosystem, understanding of international Higher Education curricula, experience with CRM tools, and exposure to multi-location accounts are desirable. Key skills and competencies required for this role include Relationship Management, Customer-Centric Approach, Strategic Sales Thinking, Organizational & Time Management Skills, Problem Solving & Resilience, Proficiency in Digital Tools & CRM, and Collaboration & Teamwork. This role involves frequent travel within India to meet and support key Higher Education accounts as per business needs and travel policy.,

As a Customer Service Executive in the Wellness/Health Sector at Regul Solutions, you will play a crucial role in delivering exceptional customer service to our clients. Your responsibilities will include handling inbound and outbound calls, providing accurate information about products and services, addressing customer concerns effectively, and offering support for health and wellness solutions. Your excellent communication skills, both in English and with a pleasing voice, will be vital in ensuring a positive customer experience. In your role, you will be responsible for answering incoming customer calls promptly and professionally. You will need to provide accurate information on products, services, and health-related inquiries, as well as address and resolve customer concerns, complaints, and issues in a timely manner. Additionally, you will engage in outbound calls for follow-ups, updates, and proactive outreach to inform clients about new offerings and promotions. Your communication skills will be a key asset in creating a positive experience for customers. Utilizing effective voice modulation, active listening, and adapting your communication style to meet diverse client needs will be essential. Maintaining detailed records of customer interactions and reporting common issues and feedback will help improve our services and processes. To excel in this role, you should have a high school diploma or equivalent education, previous experience in a customer service role, and proficiency in English. Strong interpersonal skills, a customer-centric approach, and the ability to handle high call volumes while managing multiple tasks simultaneously are also necessary. Familiarity with customer service software and CRM systems is advantageous, and traits such as empathy, patience, and proactive problem-solving will be beneficial. At Regul Solutions, we offer a competitive salary and incentives, opportunities for professional development and career growth, and a positive and supportive work environment. By working closely with other team members and participating in training sessions and meetings, you will contribute to a cohesive approach to customer service and enhance your skills while sharing insights with the team.,

As an Interior Designer Consultant at Zerointeriors in Hyderabad, you will play a pivotal role in driving growth and delivering exceptional interior design solutions in the premium segment. Your responsibilities will span across various departments including Business, Sales, Design, and Residential Interior. Your primary tasks will include owning the sales funnel, ensuring a top-notch customer experience throughout projects, delivering high-quality and accurate designs, and managing projects from concept to execution. You will be expected to creatively translate client conversations into stunning designs, engage effectively with clients to understand their needs, and refine designs accordingly. Staying updated on the latest interior design trends and possessing strong sales acumen are key attributes for this role. In addition, your role will require leadership skills to train and lead sales teams, a customer-centric approach to build strong relationships, and the ability to provide rational and effective design solutions. You will be responsible for initiating contact with potential clients, gathering detailed requirements, creating compelling design proposals, and developing mood boards and single-line drawings to illustrate concepts. Moreover, managing a comprehensive sales pipeline, maintaining professional relationships with clients, and addressing their evolving preferences will be essential aspects of your job. Your role will involve sharing design proposals with clients in a clear and engaging manner, addressing any queries or concerns to ensure client satisfaction, and negotiating terms and conditions effectively to achieve a win-win situation for both Zerointeriors and the clients. You will be instrumental in facilitating a seamless onboarding process for clients while upholding the brand image and ethos of Zerointeriors in all client interactions. If you possess a Diploma or Degree in Architecture or Interior Design and are passionate about redefining interiors, we encourage you to apply for this exciting opportunity by sending your resume to hr@zerointeriors.in. Join us and be part of a brand that is transforming the world of interior design!,

As a Client Service Manager, you will be responsible for managing the relationship between our company and its clients to ensure satisfaction and foster long-term partnerships. You will serve as the main point of contact for clients, addressing their needs and concerns while coordinating internal teams to deliver excellent service. Your role is crucial for client retention and building a positive company image. Your key responsibilities will include: - Building and maintaining strong, positive relationships with clients, understanding their needs, and providing ongoing support. - Serving as the primary point of contact for clients, facilitating clear and effective communication between clients and the company. - Addressing client issues and complaints, troubleshooting problems, and finding solutions in a timely and efficient manner. - Ensuring clients receive the products or services they need, coordinating with internal teams to meet client requirements and deadlines. - Monitoring client satisfaction levels, gathering feedback, and identifying areas for improvement in service delivery. - Managing client accounts, tracking interactions, and maintaining records of client information. - Collaborating with sales and marketing teams to identify new business opportunities and support client acquisition efforts. - Generating reports on client interactions, service performance, and other relevant metrics to track progress and identify areas for improvement. - Leading and motivating a team of client service representatives, providing guidance and support to ensure consistent high-quality service. To excel in this role, you must possess excellent communication skills to interact effectively with clients and internal teams. Your problem-solving skills will be essential in identifying, analyzing, and resolving client issues. Building strong relationships with clients, understanding their needs, and maintaining rapport are crucial aspects of this position. Organizational skills, product/service knowledge, customer-centric approach, adaptability, conflict resolution skills, and strategic thinking will also be key to your success in this role.,

Job Description: As a Demo Specialist, you will be responsible for delivering high-impact product demonstrations and driving customer engagement within the Education & Training industry. With 2-5 years of experience, you will play a crucial role in showcasing our products to schools and teachers, ensuring that their specific needs are met through customized demonstrations. Your main responsibilities will include delivering compelling product demos, partnering with sales teams to drive conversions, and capturing customer insights to enhance adoption and user experience. You will work closely with the sales teams to simplify product understanding and elevate demo excellence through training initiatives. To excel in this role, you must possess excellent communication and presentation skills, along with a strong customer-centric approach. Collaboration with sales teams and effective handling of product-related queries will be essential for success in this position. Additionally, you will be required to maintain high-impact demo scripts for consistency and effectiveness, track demo performance, and optimize strategies for better results. If you are passionate about delivering engaging product demonstrations, tailoring demos based on customer needs, and contributing to the growth of our business through your demo expertise, we invite you to join our team as a Demo Specialist.,