211 Customercentric Approach Jobs - Page 3

As a MALAYALAM Tele Sales Executive at our company, you will be responsible for reaching out to potential customers over the phone. Your primary tasks will include explaining our products or services and convincing customers to make a purchase or schedule an appointment. To succeed in this role, you must have outstanding communication abilities, a customer-focused mindset, and a track record of meeting sales goals within specified timelines. Key Responsibilities: - Contacting potential customers via phone to promote products or services - Providing information about the features, pricing, and benefits of our offerings - Persuading customers to make a purchase or set up an appointment - Achie...

As a Field Application Engineer (FAE) in India, you will play a crucial role in supporting the Electronic components and semiconductor industry. You will serve as the technical liaison between the company and customers, offering pre-sales and post-sales technical expertise. Your responsibilities will include driving design wins, providing technical support, collaborating with vendors, and ensuring smooth product integration for customer success. **Key Responsibilities:** - Develop tailored technical solutions aligning customer application requirements with semiconductor and electronic component products - Provide technical expertise in meetings, demonstrations, and presentations to facilitat...

As a candidate for the position, your role will involve ensuring strict adherence to safety and hygiene policies, monitoring ingredient quality and quantities, overseeing staff training on standards, maintaining hygiene records and incident reports, collaborating with QMHSE and H&FS teams on policy implementation, reporting incidents promptly, owning operational processes, and communicating on-site hazards to relevant departments. Key Responsibilities: - Ensure strict adherence to safety and hygiene policies - Monitor ingredient quality and quantities, oversee staff training on standards - Maintain hygiene records and incident reports - Collaborate with QMHSE and H&FS teams on policy impleme...

Role Overview: You will be responsible for leading strategic partnerships and alliances across the Asia Pacific and Japan region, including India, ANZ, ASEAN, and Japan. Your primary focus as the APJ Partnerships Lead will be to expand the network of partners by building and nurturing relationships with consulting firms, ISVs, alliances, resellers, and GSIs to promote AI initiatives and products throughout APJ. Key Responsibilities: - Develop and implement a comprehensive partnerships strategy for DevRev in APJ - Identify key stakeholders and foster collaborations to drive innovation - Establish and maintain relationships with partners to explore joint ventures, partnerships, and alliances -...

Role Overview: As a Business Development Executive - Sales Consultant with 2-7 years of experience, your primary focus will be on selling high-end hair care products in the Salon professional channel, specifically targeting the Silver and Gold channels. Your key responsibility will be to achieve sales targets by effectively planning and executing trade strategies and technically promoting the products to salon owners. Key Responsibilities: - Deliver sales targets by planning and executing trade strategies - Maintain relationships with existing clients and acquire new accounts - Manage claims with distributors and share secondary sales reports promptly - Plan and implement trade initiatives a...

Role Overview: You will be a part of a dynamic team as a Telecaller, where your primary responsibility will involve making outbound calls to potential customers to promote our products/services and handling inbound inquiries efficiently. It is essential to maintain strong customer relationships through effective communication, a persuasive attitude, and a customer-centric approach. Your role will include making outbound calls to prospective clients to introduce and promote our products/services, while also handling inbound calls to resolve customer queries promptly. You will be required to update and maintain customer databases with accurate information, follow up on leads to convert them in...

Role Overview: As a Senior Executive Sourcing Partner (Costing) at Syngene in Bangalore, you will be instrumental in ensuring the timely supply of input materials essential for business operations. Your main responsibilities will include submitting RFQs, tracking purchase requests in SAP, sourcing vendors globally, negotiating pricing and quality terms, and overseeing vendor safety audits. Additionally, you will be involved in analyzing spend data, supporting vendor rating, and ensuring compliance with import regulations and customs procedures. Key Responsibilities: - Submit RFQs with vendors - Track purchase requests in SAP - Source vendors globally - Negotiate pricing and quality terms - M...

Role Overview: As a Key Account Manager in the Higher Education and Skills (HE) English department based in South India, your main responsibility will be managing and nurturing strategic relationships with high-value Higher Education and Skills networks across India and South Asia. Your objective is to promote the adoption of English language learning and assessment products and services, enhance customer satisfaction, and contribute to revenue and impact targets for the HE English portfolio. Key Responsibilities: - Manage a portfolio of high-value customers and HE groups, serving as the primary relationship manager. - Develop and implement Account Plans to retain and expand business from ke...

Role Overview: As a candidate for this position, you should have a Diploma in Mechanical Engineering (Graduate/ITI Diploma) or a degree in mechanical engineering. A minimum of 6 months of experience in a field service role is required, along with the ability to manage B2B relationships and understand service metrics. Excellent oral and written communication skills are essential, with fluency in English and knowledge of Hindi and/or Telugu, Kannada, and Tamil. You should be willing to work independently or as part of a team and be flexible to travel within the city or region. Strong problem-solving abilities and interpersonal skills are necessary for this role. You must be adaptable to work d...

You will be joining Everpure Infra Pvt Ltd as an Area Sales Manager, Sales Officers, Ionizer Demo, or part of the Technical Team in a full-time on-site role based in New Delhi. **Role Overview:** - As an Area Sales Manager, your key responsibilities will include overseeing sales team operations, devising successful sales strategies, meeting sales targets, and fostering strong customer relationships. - Sales Officers will play a crucial role in identifying sales prospects, showcasing products, finalizing sales transactions, and delivering top-notch customer service. - The Ionizer Demo and Technical Team will be in charge of conducting product demonstrations, addressing technical queries, and ...

Role Overview: As a Lift Engineer at OTS Elevator, located in Lucknow, you will be responsible for the installation, maintenance, and repair of lifting equipment. Your role will involve examining and testing lift systems, diagnosing faults, ensuring compliance with health and safety regulations, and providing exceptional customer service. Collaboration with team members will be crucial for efficient service delivery. Key Responsibilities: - Examine and test lift systems - Diagnose faults in lifting equipment - Ensure compliance with health and safety regulations - Provide exceptional customer service - Collaborate with team members for efficient service delivery Qualifications Required: - Sk...

As an Audit Coordinator in the global functions of GBS, your role involves leading high-level audits to ensure accuracy and compliance with SLA turnaround time. You will act as a focal point for the audit department, managing strategies for orders and refunds, and driving improvement through technology and innovation. Your key responsibilities include reporting and controlling audits, implementing process improvements, and promptly escalating financial deficiencies. Additionally, you will support company projects, maintain positive customer relationships, and effectively communicate departmental updates. Key Responsibilities: - Lead high-level audits for global functions in GBS - Ensure accu...

Role Overview: As a Client Service Manager, you will be responsible for managing the relationship between our company and its clients to ensure satisfaction and foster long-term partnerships. You will serve as the main point of contact for clients, addressing their needs and concerns while coordinating internal teams to deliver excellent service. Your role is crucial for client retention and building a positive company image. Key Responsibilities: - Building and maintaining strong, positive relationships with clients, understanding their needs, and providing ongoing support. - Serving as the primary point of contact for clients, facilitating clear and effective communication between clients ...

Role Overview: You will be the Key Account Manager for Higher Education and Skills (HE) - English in South India, where your main responsibility will be managing and developing strategic relationships with high-value Higher Education and Skills networks across India and South Asia. Your primary focus will be on driving the adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills English portfolio. Key Responsibilities: - Manage a portfolio of high-value customers and Higher Education groups. - Develop and execute Account Plans to meet customer needs. - Build ...

Role Overview: As a Customer Care Representative, you will be responsible for addressing customer inquiries and resolving issues in a timely and professional manner. You will have the opportunity to work in a dynamic environment where excellent communication skills and a customer-centric approach are essential. This position is available in various job types including full-time, part-time, permanent, and suitable for freshers who are looking to kickstart their career in customer service. You will be expected to work 48 hours per week, with the flexibility to choose from day, evening, or morning shifts based on the schedule provided. Key Responsibilities: - Address customer inquiries and reso...

As a Sales Executive (Multilingual) at Fusion CX in Gurugram, you will play a crucial role in the high-energy sales team. If you are proficient in Tamil, Kannada, and Hindi and have a passion for sales, this is the perfect opportunity for you to showcase your language skills and communication strengths. Your ability to connect with customers, understand their needs, and provide effective solutions will directly impact the sales success of the company. - Handle assigned leads from start to finish, manage customer expectations, and ensure quick and accurate resolutions within the specified time frame. - Maintain a high level of compliance with standard operating procedures and stay updated on ...

Role Overview: You will be part of a growing team of System Engineers at L1 and L2 levels in our managed IT services department. In this role, you will excel in a dynamic and client-centric setting that prioritizes technical expertise and exceptional service delivery. Working alongside a collaborative team, you will have the opportunity to innovate, learn continuously, and develop professionally while engaging with cutting-edge technologies and enterprise-level infrastructure. Key Responsibilities: - Provide both remote and on-site support for desktops, laptops, and peripherals. - Diagnose and troubleshoot hardware, software, network, and system issues. - Configure, install, and maintain Out...

Role Overview: You will be joining Ashok Leyland as a Senior Consultant - Placement and Training based in Hosur. In this full-time on-site role, your primary responsibilities will include managing the placement process, conducting training sessions, and delivering exceptional customer service. Your role will entail analyzing market trends, sourcing potential candidates, designing and executing training programs, and ensuring effective communication with clients and stakeholders. Key Responsibilities: - Manage the placement process - Conduct training sessions - Deliver exceptional customer service - Analyze market trends - Source potential candidates - Design and execute training programs - E...

As an Oracle Cloud SCM Consultant, you will be responsible for implementing and supporting Oracle Supply Chain Management (SCM) Cloud solutions for clients. Your primary focus will be on gathering business requirements, designing solutions, configuring the system, and providing ongoing support. - Conduct workshops to gather business requirements - Create functional design documents - Configure the Oracle SCM Cloud system - Conduct testing and provide end-user training - Troubleshoot issues, resolve system defects, and improve the Oracle SCM Cloud solution continuously To excel in this role, you should have a strong understanding of supply chain management principles and experience with Oracl...

As a GL Accountant at Hempel, your main responsibilities will include: - Performing general ledger accounting tasks according to Hempel rules - Identifying, calculating, and posting various financial elements such as fixed assets register and depreciation, assets under construction, clearing, prepaid costs register, accruals register, provisions, revaluations, current account and loans - Preparing monthly management reports - Maintaining proper documentation for the above tasks - Coordinating month close for selected accounts - Reviewing the correctness of accounts and initiating corrective actions - Conducting trial balance reviews and reconciliations prior to month close - Handling tax, st...

As a part of this role, you will be responsible for qualifying leads and maintaining the CRM system. Your duties will include: - Identifying and targeting potential clients efficiently. - Handling outreach and engagement activities to enhance the company's client base. Gravity is a dynamic company operating a commerce platform similar to Shopify, with a global presence that includes offices in the USA, UAE, and India. Apart from our core product offerings, we specialize in IT technology consulting, providing innovative solutions across various industries. Our mission is to drive digital transformations and facilitate significant growth for our clients. At Gravity, we strongly believe in the ...

Role Overview: As a Customer Service Executive in the Wellness/Health Sector at Regul Solutions, you will play a crucial role in maintaining high standards of customer service and ensuring that clients receive the best possible experience. Your primary responsibilities will include answering inbound customer calls promptly and professionally, providing accurate information on products and services, addressing customer concerns and complaints, and offering guidance on health and wellness solutions. You will also be responsible for conducting outbound calls for follow-ups, proactive outreach to inform clients about new products and promotions, managing call lists efficiently, and maintaining d...

As a Technical Manager for CAD & Mold Products at Sandvik Intelligent Manufacturing, your role will involve driving technical efforts to support the growth of direct and indirect sales of Cimatron CAD and Mold products/solutions for India and Southeast Asia region. You will be responsible for providing high-quality technical support to the sales team during pre-sales stage, conducting training sessions for customers and resellers, managing post-sales technical support, and collaborating closely with sales and product teams to ensure customer satisfaction and product adoption. **Key Responsibilities:** - Partner with the sales team to deliver product/solution technical presentations, demonstr...

As a Training Leader at Wipro in Bengaluru, specializing in Content Moderation within the Trust & Safety domain, your role is crucial in ensuring the successful achievement of all training goals and objectives at an account level. Your responsibilities include: - Developing and implementing learning strategies. - Collaborating with business leaders and subject matter experts to design relevant content. - Maintaining positive relationships with internal and external stakeholders. Your expertise in adult learning theories, ROI measurement, and evaluation frameworks will be essential for assessing and reporting on learning service performance. You will provide data-driven recommendations for im...

Role Overview: As a Senior Executive or Assistant Manager in OEM Sales and Sales Planning at Rotomotive Powerdrives India Ltd, your primary responsibility will involve supporting the OEM sales and planning function. You will be responsible for managing customer orders, coordinating with internal teams, and ensuring timely and accurate order fulfillment. Your role will be crucial in maintaining strong relationships with OEM clients and supporting the execution of sales plans. Key Responsibilities: - Processing and tracking OEM customer orders - Working closely with production and logistics teams to ensure timely delivery - Assisting in preparing sales forecasts and demand plans - Acting as th...