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9 Job openings at GOKITE TRAVELS AND TOURS
About GOKITE TRAVELS AND TOURS
Branch Manager

Madurai

6 - 8 years

INR Not disclosed

On-site

Full Time

We are hiring a highly driven and experienced Branch Manager to lead our Madurai Branch. The role demands strategic planning, revenue generation, operational oversight, and team leadership to ensure the branch's success and growth. Key Responsibilities: Manage end-to-end branch operations, ensuring smooth workflow and excellent service delivery. Drive revenue and achieve sales targets in alignment with organizational goals. Lead, manage, and motivate a high-performing team to meet individual and team objectives. Foster a positive work culture and resolve team or client issues effectively. Develop and maintain strong client relationships and expand the customer base. Analyze performance metrics and implement strategies to improve overall efficiency. Ensure compliance with legal, regulatory, and company standards. Prepare regular reports and updates for senior management. Qualifications: 6–8 years of proven experience in a similar managerial role with a strong track record in sales/revenue growth. Excellent leadership and communication skills. Ability to manage people effectively and maintain team morale. Proficient in English (spoken and written). Job Type: Full-time Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Work Location: In person

Branch Manager

Thrissur

6 - 8 years

INR Not disclosed

On-site

Full Time

We are hiring a highly driven and experienced Branch Manager to lead our Thrissur branch. The role demands strategic planning, revenue generation, operational oversight, and team leadership to ensure the branch's success and growth. Key Responsibilities: Manage end-to-end branch operations, ensuring smooth workflow and excellent service delivery. Drive revenue and achieve sales targets in alignment with organizational goals. Lead, manage, and motivate a high-performing team to meet individual and team objectives. Foster a positive work culture and resolve team or client issues effectively. Develop and maintain strong client relationships and expand the customer base. Analyze performance metrics and implement strategies to improve overall efficiency. Ensure compliance with legal, regulatory, and company standards. Prepare regular reports and updates for senior management. Qualifications: 6–8 years of proven experience in a similar managerial role with a strong track record in sales/revenue growth. Excellent leadership and communication skills. Ability to manage people effectively and maintain team morale. Proficient in English (spoken and written). Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Work Location: In person

Ticketing Consultant

Cochin

1 - 3 years

INR Not disclosed

On-site

Full Time

We are looking for a detail-oriented and experienced Ticketing Consultant to join our team at GoKite Tours. The ideal candidate will handle airline ticket bookings, fare calculations, cancellations, and reissuances with accuracy and efficiency. This role plays a critical part in ensuring clients receive smooth and cost-effective travel solutions. Key Responsibilities: Handle domestic and international air ticket bookings through GDS platforms (Amadeus/Galileo/Sabre). Issue, reissue, cancel, and refund tickets as per airline policies and client requests. Provide clients with fare quotes, travel options, and alternate routes to suit budget and preference. Keep track of airline promotions, special fares, and group booking offers. Coordinate with airlines for schedule changes, special requests, or dispute resolutions. Ensure proper documentation and maintain records of all bookings in internal systems. Work closely with holiday consultants, visa teams, and reservations staff to ensure end-to-end travel support. Update clients on changes in travel policies, flight schedules, and COVID-related regulations. Manage travel insurance issuance and flight-related add-on services when applicable. Requirements 1–3 years of experience in ticketing or travel operations. Proficiency in GDS systems like Amadeus, Galileo, or Sabre is mandatory. Good understanding of fare structures, IATA rules, and airline terms. Excellent attention to detail and problem-solving ability. Strong communication skills in English (regional language knowledge is a plus). PS : Immediate joiner preferred Job Type: Full-time Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Work Location: In person

Branch Manager

Thrissur

5 years

INR Not disclosed

On-site

Full Time

We are hiring a highly driven and experienced Branch Manager to lead our Thrissur Branch. The role demands leadership role focused on overseeing branch operations, driving revenue growth, and managing a dynamic team in the travel and tourism industry. The ideal candidate must have a solid background in visa services, ticketing, and holiday packages, combined with strong people management and sales skills. Key Responsibilities: Manage end-to-end operations of the Thrissur branch, ensuring seamless service delivery. Drive sales and revenue growth in line with organizational targets across visas, ticketing, and holiday packages. Lead, train, and motivate a high-performing team, aligning them with business objectives. Foster a positive work environment, resolving internal or client-related issues effectively. Develop and maintain client relationships, and actively work to expand the customer base. Monitor performance metrics, identify gaps, and implement strategies for improvement. Coordinate with the head office for reporting, planning, and operational support. Prepare and present branch performance reports to senior management on a regular basis. Qualifications: 5+ years of experience in a managerial role within the travel and tourism industry. Strong understanding of visa processing, air ticketing (GDS systems), and holiday package sales. Proven ability to generate revenue and lead teams effectively. Excellent leadership, communication, and problem-solving skills. Ability to build and maintain client and vendor relationships. Proficient in English and Malayalam; Hindi is an added advantage. Job Type: Full-time Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Work Location: In person

Ticketing Consultant

Chennai

1 - 3 years

INR Not disclosed

On-site

Full Time

We are looking for a detail-oriented and experienced Ticketing Consultant to join our team at Go Kite Tours. The ideal candidate will handle airline ticket bookings, fare calculations, cancellations, and reissuances with accuracy and efficiency. This role plays a critical part in ensuring clients receive smooth and cost-effective travel solutions. Key Responsibilities: Handle domestic and international air ticket bookings through GDS platforms (Amadeus/Galileo/Sabre). Issue, reissue, cancel, and refund tickets as per airline policies and client requests. Provide clients with fare quotes, travel options, and alternate routes to suit budget and preference. Keep track of airline promotions, special fares, and group booking offers. Coordinate with airlines for schedule changes, special requests, or dispute resolutions. Ensure proper documentation and maintain records of all bookings in internal systems. Work closely with holiday consultants, visa teams, and reservations staff to ensure end-to-end travel support. Update clients on changes in travel policies, flight schedules, and COVID-related regulations. Manage travel insurance issuance and flight-related add-on services when applicable. Requirements 1–3 years of experience in ticketing or travel operations. Proficiency in GDS systems like Amadeus, Galileo, or Sabre is mandatory. Good understanding of fare structures, IATA rules, and airline terms. Excellent attention to detail and problem-solving ability. Strong communication skills in English (regional language knowledge is a plus). Job Type: Full-time Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Work Location: In person

Project Coordinator

Calicut, Kerala

5 years

Not disclosed

On-site

Full Time

We are hiring an experienced and highly organized Senior Project Coordinator to lead and oversee the development of a customized software solution to enhance our Tours & Travels operations. This role will act as the central point of coordination between our internal stakeholders and the software development partner, ensuring successful execution from requirement gathering to final implementation. Key Responsibilities: Serve as the primary liaison between internal teams and the external software development partner. Analyze and document business processes, software needs, and functional requirements. Develop detailed project plans, timelines, and task lists in coordination with stakeholders. Monitor and manage the software development lifecycle to ensure milestones are met within budget and deadlines. Conduct regular project review meetings, communicate updates, and resolve issues or delays proactively. Oversee testing phases including UAT and coordinate feedback integration. Provide user training support and ensure a smooth handover post-deployment Maintain comprehensive project documentation including meeting notes, requirement specs, progress reports, and change logs. Requirements: Minimum 5 years of experience in project coordination or project management, preferably involving software development or IT implementation. Proven experience in managing external software partners or technology vendors. Strong understanding of project management methodologies (Agile/Scrum/Waterfall). Excellent communication, interpersonal, and problem-solving skills. Proficiency in project management tools like Trello, Asana, Jira, or Microsoft Project. Good understanding of travel industry workflows, CRM systems, or booking platforms is highly desirable. Job Type: Full-time Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Language: English (Required) Work Location: In person

Ticketing Executive (Sales)

Kochi, Kerala

3 years

Not disclosed

On-site

Full Time

We are looking for a detail-oriented and experienced Ticketing Consultant to join our team at GoKite Tours. The ideal candidate should know airline ticket bookings, fare calculations, cancellations, and reissuances with accuracy and efficiency. This role plays a critical part in ensuring clients receive smooth and cost-effective travel solutions. Key Responsibilities: Handle domestic and international air ticket bookings through GDS platforms (Amadeus/Galileo/Sabre). Issue, reissue, cancel, and refund tickets as per airline policies and client requests. Provide clients with fare quotes, travel options, and alternate routes to suit budget and preference. Keep track of airline promotions, special fares, and group booking offers. Coordinate with airlines for schedule changes, special requests, or dispute resolutions. Ensure proper documentation and maintain records of all bookings in internal systems. Work closely with holiday consultants, visa teams, and reservations staff to ensure end-to-end travel support. Update clients on changes in travel policies, flight schedules, and COVID-related regulations. Manage travel insurance issuance and flight-related add-on services when applicable. Requirements 1–3 years of experience in ticketing or travel operations. Proficiency in GDS systems like Amadeus, Galileo, or Sabre is mandatory. Good understanding of fare structures, IATA rules, and airline terms. Excellent attention to detail and problem-solving ability. Strong communication skills in English (regional language knowledge is a plus). PS : Immediate joiner preferred Job Type: Full-time Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Work Location: In person

Ticketing Executive (Sales)

Cochin

1 - 3 years

INR Not disclosed

On-site

Full Time

We are looking for a detail-oriented and experienced Ticketing Consultant to join our team at GoKite Tours. The ideal candidate should know airline ticket bookings, fare calculations, cancellations, and reissuances with accuracy and efficiency. This role plays a critical part in ensuring clients receive smooth and cost-effective travel solutions. Key Responsibilities: Handle domestic and international air ticket bookings through GDS platforms (Amadeus/Galileo/Sabre). Issue, reissue, cancel, and refund tickets as per airline policies and client requests. Provide clients with fare quotes, travel options, and alternate routes to suit budget and preference. Keep track of airline promotions, special fares, and group booking offers. Coordinate with airlines for schedule changes, special requests, or dispute resolutions. Ensure proper documentation and maintain records of all bookings in internal systems. Work closely with holiday consultants, visa teams, and reservations staff to ensure end-to-end travel support. Update clients on changes in travel policies, flight schedules, and COVID-related regulations. Manage travel insurance issuance and flight-related add-on services when applicable. Requirements 1–3 years of experience in ticketing or travel operations. Proficiency in GDS systems like Amadeus, Galileo, or Sabre is mandatory. Good understanding of fare structures, IATA rules, and airline terms. Excellent attention to detail and problem-solving ability. Strong communication skills in English (regional language knowledge is a plus). PS : Immediate joiner preferred Job Type: Full-time Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Work Location: In person

Project Coordinator

Calicut

5 years

INR Not disclosed

On-site

Full Time

We are hiring an experienced and highly organized Senior Project Coordinator to lead and oversee the development of a customized software solution to enhance our Tours & Travels operations. This role will act as the central point of coordination between our internal stakeholders and the software development partner, ensuring successful execution from requirement gathering to final implementation. Key Responsibilities: Serve as the primary liaison between internal teams and the external software development partner. Analyze and document business processes, software needs, and functional requirements. Develop detailed project plans, timelines, and task lists in coordination with stakeholders. Monitor and manage the software development lifecycle to ensure milestones are met within budget and deadlines. Conduct regular project review meetings, communicate updates, and resolve issues or delays proactively. Oversee testing phases including UAT and coordinate feedback integration. Provide user training support and ensure a smooth handover post-deployment Maintain comprehensive project documentation including meeting notes, requirement specs, progress reports, and change logs. Requirements: Minimum 5 years of experience in project coordination or project management, preferably involving software development or IT implementation. Proven experience in managing external software partners or technology vendors. Strong understanding of project management methodologies (Agile/Scrum/Waterfall). Excellent communication, interpersonal, and problem-solving skills. Proficiency in project management tools like Trello, Asana, Jira, or Microsoft Project. Good understanding of travel industry workflows, CRM systems, or booking platforms is highly desirable. Job Type: Full-time Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Language: English (Required) Work Location: In person

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