Customer Support Executive || Tele-caller

As a Customer Support Executive Outbound at Nextgen Property Adviser Pvt Ltd, you will play a crucial role in providing exceptional customer service by managing outbound and inbound calls efficiently. Your responsibilities will include: - Managing outbound and inbound calls promptly. - Providing accurate information about products and services. - Identifying and assessing customer needs to ensure satisfaction. - Seizing opportunities to upsell the product. - Building sustainable relationships and trust with customer accounts through open and interactive communication. - Providing appropriate solutions and substitutes within the specified timeframe and following up to ensure resolution. - Maintaining client interaction logs in CRM. - Staying updated on industry trends and best practices. - Contributing to a positive and supportive team environment. To excel in this role, you should have: - A Bachelor's degree in any discipline. - Strong communication skills and a customer-centric approach. - Ability to learn quickly and adapt to changing situations. - Basic computer skills and familiarity with MS Office. - Problem-solving attitude and willingness to take on new challenges. - Willingness to work flexible hours. If you are interested in this opportunity, you can drop your CV at jyothi@1trec.com or connect at 9121165081. This is a full-time position with benefits including Provident Fund. Candidates with a Diploma and proficiency in English and Telugu are preferred. The work location is in-person at KPHB, Hyderabad, Telangana.,