34 Problemsolving Attitude Jobs

Job Description: As a Customer Service Executive in our International Voice Process team, you will play a vital role in delivering exceptional customer service to our international customers. You will be responsible for handling both inbound and outbound calls, addressing customer inquiries and complaints promptly and professionally. Your ability to maintain accurate records of customer interactions, provide effective solutions, and meet performance targets will contribute to ensuring customer satisfaction. To be successful in this role, you should have 2 months to 2 years of experience in a BPO or customer service role, possess excellent verbal communication skills in English, and be able to thrive in a fast-paced environment while multitasking effectively. A positive attitude, willingness to work night shifts, and a customer-first approach are essential qualities we are looking for in our ideal candidate. In return, we offer permanent employment with growth opportunities, a supportive and collaborative work environment, and training programs to enhance your skills. Additionally, you will receive benefits such as cell phone reimbursement, paid sick time, paid time off, and Provident Fund. The job types available are full-time, permanent, and open to fresher candidates. If you are looking to be a part of a team that values customer satisfaction and provides a platform for your professional growth, we encourage you to apply for this exciting opportunity with us.,

As a Customer Support Executive in Indore, you will be responsible for responding promptly to customer inquiries through various channels such as phone, email, chat, or social platforms. Your primary goal will be to efficiently resolve customer complaints with empathy while maintaining a high level of professionalism and ensuring customer satisfaction at all times. It will be essential for you to document customer interactions accurately and escalate issues when necessary. Collaborating with internal teams to ensure smooth issue resolution will also be a key part of your role. To excel in this position, you must possess strong verbal and written communication skills in languages such as English and Hindi. A customer-first mindset coupled with a problem-solving attitude will be crucial in delivering exceptional service. You should have the ability to multitask, prioritize effectively, and manage your time efficiently. Basic computer knowledge and familiarity with CRM tools are required, while previous experience in a customer service or support role would be advantageous. This is a full-time, permanent position suitable for fresher candidates. The working schedule involves day shifts with the work location being in person. Join our team as a Customer Support Executive and be a part of providing outstanding service to our customers.,

As a Customer Support Trainee, you will have the exciting opportunity to join a dynamic team focused on providing exceptional assistance to customers while gaining valuable insights into the realm of customer service. This entry-level position aims to offer you practical exposure to addressing customer concerns and elevating their overall satisfaction with our organization. You will be equipped with training and mentorship to enhance your competencies and advance in the domain of customer support. Your primary duties will revolve around promptly addressing customer inquiries through various channels such as phone calls, emails, or chat services. Additionally, you will play a crucial role in helping to resolve any product- or service-related issues that customers may encounter. It will be essential for you to maintain precise customer records and feedback to ensure seamless service delivery. Familiarizing yourself with company policies and operational systems will be pivotal in providing effective support to our clientele. Furthermore, you will collaborate closely with senior support personnel to collectively enhance the quality of our services. The ideal candidate for this role will possess excellent communication skills, a proactive problem-solving approach, and a keen eagerness to acquire new knowledge within a fast-paced setting. This position not only serves as a stepping stone for your professional development but also opens doors for potential career progression opportunities within our esteemed organization. Join us today to embark on an enriching journey towards honing your skills and thriving in the customer support domain.,

As an Inside Sales Manager, you will be responsible for setting and tracking sales targets in alignment with company goals. Your role will involve developing and implementing effective sales strategies and processes to enhance productivity and conversion rates. By monitoring key performance metrics and analyzing sales data, you will provide actionable insights to improve overall sales performance. Your primary focus will be on driving customer acquisition and retention through proactive engagement and relationship-building. Collaboration with marketing, product, and customer success teams is essential to optimize lead generation and enhance the customer experience. Additionally, conducting regular sales training sessions to improve product knowledge and sales techniques will be part of your responsibilities. Utilizing CRM tools for tracking sales activities, pipeline management, and reporting will be crucial in your role. You will also be expected to address customer inquiries and resolve escalations promptly to ensure customer satisfaction. Staying updated with industry trends and market conditions is important to adjust strategies accordingly for better sales outcomes. To qualify for this position, you should hold a Bachelor's degree in Business Administration, Sales, Marketing, or a related field. Previous experience as an Inside Sales Manager or in a similar sales leadership role is essential. Strong leadership and team management skills are required, along with excellent communication, negotiation, and interpersonal abilities. Proficiency in CRM software such as Salesforce or HubSpot, as well as sales analytics, is necessary. The ability to thrive in a fast-paced, target-driven environment, coupled with a strategic mindset and problem-solving attitude, will contribute to your success in this role. Strong organizational and time management skills will also be beneficial for effectively managing sales operations.,

The position of Customer Support Executive (International Voice Process UK Logistics) is based in Mohali and involves handling inbound and outbound customer calls for UK-based logistics clients. In this role, you will be responsible for providing timely and accurate resolutions to queries and concerns, communicating effectively and professionally with customers, addressing logistics-related inquiries, tracking shipments, and coordinating with internal teams to ensure customer satisfaction. It is essential to maintain records of customer interactions, follow up as necessary, adhere to process guidelines and quality standards, provide feedback for process improvement, and contribute to a positive team environment. The ideal candidate should possess excellent communication skills in English, both verbal and written, strong interpersonal skills, and a confident, customer-focused approach. Additionally, the ability to work in rotational shifts as per UK business hours, a problem-solving attitude, and a willingness to learn new processes are required. Freshers and candidates with prior BPO/voice process experience are encouraged to apply. Basic computer proficiency and familiarity with CRM tools are considered advantageous. Preferred attributes for this role include prior experience in an international voice process or UK logistics support, the ability to handle high-pressure situations and resolve issues efficiently, as well as strong attention to detail and organizational skills. Joining this role offers an opportunity to work with a leading UK logistics process, a dynamic work environment with growth opportunities, and comprehensive training and support for career development. This is a full-time, permanent position suitable for both freshers and experienced candidates. Benefits include a flexible schedule, health insurance, leave encashment, life insurance, paid sick time, paid time off, and provident fund. The work schedule may involve evening shifts, fixed shifts, rotational shifts, or UK shifts. The work location is in person. Thank you for considering this exciting opportunity to join our team as a Customer Support Executive in the UK Logistics International Voice Process.,

As a part of this role, you will be responsible for handling queries related to salaries, deductions, and reimbursements. Additionally, you will play a crucial role in supporting the hiring process for Blue Collar employees, including coordinating with internal departments to gather hiring requirements. Your tasks will also involve scheduling interviews, maintaining candidate databases, and assisting with Onboarding documentation. To excel in this position, you must possess strong organizational and multitasking abilities. Analytical thinking skills are essential for evaluating different options effectively. Advanced experience in MS Excel is a mandatory requirement for this role. A proactive approach coupled with a problem-solving attitude will be key traits that you should bring to the table. Furthermore, you should have strong negotiation and vendor management skills to thrive in this role. In terms of qualifications, a MBA/PGDM in HR or Finance is required. Demonstrated academic excellence is also mandatory, preferably with a score above 70% in both 10th and 12th grades.,

As a candidate for the role, you should possess a range of core skills that are essential for effectively managing business operations. This includes a solid understanding of day-to-day business activities, standard operating procedures (SOPs), and operational standards. You should also be proficient in preparing MIS reports, tracking performance metrics, and maintaining structured records to ensure smooth operations. Your analytical skills will be crucial in interpreting data, identifying gaps, and recommending improvements to enhance overall efficiency. Strong communication skills in both English and Malayalam, both written and verbal, are necessary to build relationships with franchise partners, staff, and vendors. You should also be adept at resolving conflicts and handling concerns or escalations from team members with tact and diplomacy. In terms of technical skills, proficiency in MS Office, especially Excel for generating reports and dashboards, is essential. You should also be skilled in email communication and documentation handling to ensure clear and professional correspondence with stakeholders. Effective organizational skills, including multitasking, attention to detail, and time management, will help you prioritize tasks and meet reporting deadlines efficiently. As a proactive and self-driven individual, you should be able to take initiative and demonstrate a problem-solving attitude when faced with challenges. Maintaining confidentiality and integrity while handling sensitive business information is crucial, along with the ability to adapt to diverse franchise partners and operational setups. Female candidates from Thrissur with 3-6 years of experience in franchise operations, business/operations coordination, and customer-facing businesses are preferred for this role. Experience in managing multiple outlets/branches, daily operations, staff coordination, and SOP implementation in sectors such as beauty & wellness, retail, F&B, education, or service will be advantageous. Previous roles as MIS executives or operations executives handling data reporting, audits, and documentation, including Excel dashboards, data analysis, and performance tracking, will be highly valued. The salary range for this position is 20,000/- to 35,000/- with additional benefits. To apply, please submit your latest photo and a brief CV to opsmgr.kl@naturals.in. This is a full-time, permanent position that requires in-person work at the specified location.,

The job is located in Gurugram with US Shift timings (6:30 pm to 3:30 am and 7:30 pm to 4:30 pm). As a part of this role, you will be responsible for conducting call evaluations and one-to-one feedback sessions to share quality feedback. You will also participate in calibration sessions and work towards establishing a positive work relationship by collaborating with other members of the Voice Quality and operations teams. To excel in this role, you should possess excellent written & verbal communication skills in English. Basic knowledge of Excel is required. You should have the ability to connect well within and outside the team, possess a problem-solving attitude, and handle problems and unexpected issues efficiently. Working both independently and in a group professionally to ensure timely task completion is crucial. Additionally, being responsible and punctual in reporting to the office on time is essential. The ideal candidate should have a minimum of 1-2 years of relevant experience to be considered for this position.,

As a Research Analyst/Sr. Research Analyst in the Forensic Investigation department located in Gurugram, you will be responsible for conducting fraud investigations, Foreign Corrupt Practices Act (FCPA) and UK Bribery Act (UKBA) related investigations, and compliance/sanction reviews across various sectors. Your role will involve investigating allegations of kickbacks and other corrupt practices, conducting business research and research assignments in industries such as consumer goods, transportation, energy & utilities, insurance, IT sector, pharmaceuticals, FMCG, and automobile sectors for clients from EMEIA, America, Japan, and Asia Pacific regions. You will be expected to conduct extensive primary and secondary web-based research, perform due diligence and criminal background check investigations for national and international clients, and prepare reports based on media research, site visits, compliance research, and various databases. Additionally, you will be required to analyze large amounts of data to report critical information related to Anti-Money Laundering activities and suspicious financial activities across multiple jurisdictions and countries. Your responsibilities will also include assessing customer profiles, monitoring industry watch lists, and ensuring compliance with Know Your Customer efforts. To excel in this role, you must possess a drive for results and a problem-solving attitude. Exceptional verbal, written, and interpersonal communication skills are essential, along with the ability to communicate complex information clearly and accurately to all levels. Attention to detail in investigations, analysis, and writing is crucial, as well as maintaining a high level of professionalism, self-motivation, and a sense of urgency. You should have a graduation/post-graduation in any discipline or equivalent, with preference given to CA, CFE, and MBA graduates. Ideally, you will have at least 2 years of related experience, including a minimum of 1 year of experience conducting research and investigations related to Fraud, Anti-Money Laundering, Customer/Enhanced Due Diligence investigations, or verifications. You should have a proven ability to analyze large amounts of data and make logical and supported recommendations based on complex information sets. Your role will require you to exercise good judgment in making decisions or recommendations related to case investigations and document your findings in the manual and automated process case management system. If you are passionate about conducting in-depth investigations, have a keen eye for detail, and enjoy working in a fast-paced environment, this role offers an exciting opportunity to contribute to the detection and prevention of financial crimes while working with clients from diverse industries and regions.,

You will be responsible for leading a sales team in the logistic/courier industry. Your key responsibilities will include cold calling, sales closures, client acquisition, business development, revenue generation, relationship management, team handling, referential lead generation, and sales management. You will also be in charge of managing the complete sales process, account management, and maintaining a problem-solving attitude. It will be crucial for you to coordinate with internal teams such as operations, finance, and IT for smooth business functioning and development. To qualify for this role, you should have 2 to 4 years of experience in the banking/financial industry. Excellent communication skills, client servicing and selling ability, as well as strong problem-solving skills are essential. Previous experience in e-commerce logistics is preferred. If you are someone with excellent communication skills, a passion for sales, and the ability to lead a team effectively, we encourage you to apply for this position. (Note: This is a summary of the job description provided. For complete details, please refer to the original job posting.),

You will be responsible for managing the sales and distribution of Saras branded food products in the southern districts of KERALA as an Area Sales Manager. Your primary duties will include closely supervising a team of salespeople on the ground and ensuring the achievement of set business goals. To excel in this role, you should possess excellent communication skills and a strategic mindset. Strong organizational skills and a problem-solving attitude are essential for effectively coordinating sales activities in the region. The ideal candidate will have a minimum of 10 years of experience, with at least five years in an FMCG organization. Additionally, you should be below 35 years of age and hold a Graduate or MBA degree. Availability to travel within the designated area is required to oversee sales operations and meet with clients. You must also demonstrate the ability to measure and analyze key performance indicators to drive business growth. If you meet these qualifications and are ready to take on this challenging role, we encourage you to apply and join our dynamic team.,

You will be responsible for driving end-to-end B2C sales for domestic and international travel packages at Thrillophilia. Your main focus will be to achieve monthly and quarterly revenue targets through consultative sales. You will manage leads generated via inbound channels such as the website, social media, and CRM, converting them into successful bookings. Customizing and pitching travel itineraries based on client preferences and budgets will be a crucial part of your role, along with upselling premium travel services, add-ons, and customized experiences. As the single point of contact from query to trip closure, you will need to maintain high-quality customer experience and ensure timely follow-ups. Building long-term relationships with customers to ensure repeat business and referrals will be essential. You will also handle escalations, provide post-sales support, and ensure overall customer satisfaction. Identifying and onboarding new travel partners, DMCs, and service providers will be part of your responsibilities. Working on supplier negotiations to improve pricing, availability, and margins is key. Collaboration with marketing and content teams to launch new experiences will also be part of your role. Maintaining daily sales pipeline reports and CRM updates will be important for tracking progress. Providing market insights on trending destinations, competitor pricing, and customer feedback will help in driving business decisions. Analyzing sales data and suggesting improvements in process, pricing, and package offerings will also be required. Key Skills Required: - Strong communication and negotiation skills. - Passion for travel and understanding of travel products. - Problem-solving attitude and ability to work under targets. - Prior experience in sales, business development, or travel consulting. - Knowledge of CRM tools like Zoho, Freshdesk, or Salesforce is a plus. Eligibility Criteria: - Bachelor's degree in any discipline; MBA or travel & tourism specialization is a plus. - 2-5 years of experience in sales or business development, preferably in travel, hospitality, or e-commerce. - Flexibility to work on weekends and in rotational shifts based on demand. At Thrillophilia, we are dedicated to making travel planning and booking effortless for travelers. Our platform offers over 25,000 experiences and 2,500 holiday packages in 150+ destinations, catering to various travel preferences. We aim to provide memorable experiences and inspire travelers worldwide. With a strong team driven by a passion for travel, technology, marketing, and partnerships, we have received recognition and accolades in the industry. If you are a motivated sales professional with a passion for international travel and adventure, we welcome you to join our team at Thrillophilia.,

The key responsibilities include building and maintaining trusting relationships with customers, seeking ways to outperform competitors, and upholding the company's positive reputation. Your main duties will involve understanding customer needs, resolving complaints efficiently, identifying upselling opportunities, promoting high-quality sales and customer service processes, retaining customers, and reaching out to potential clients to establish connections. To excel in this role, you should possess a graduation degree, have 1-2 years of experience in customer service, and demonstrate excellent communication skills in both Hindi and English. Additionally, familiarity with customer relationship management practices, a problem-solving attitude, teamwork abilities, and a customer-centric mindset are essential. Being between 20-24 years old and based in Chennai are also key requirements. If you are passionate about customer service and possess the necessary qualifications and skills, this position offers an exciting opportunity to contribute to maintaining strong customer relationships and enhancing the company's market position.,

You will be responsible for end-to-end recruitment within the IT and non-IT industry, focusing on junior and middle-level positions. This includes utilizing various job portals, referencing and mapping candidates for urgent closures, negotiating offers when necessary, and coordinating telephonic interviews. Additionally, you will be expected to conduct mass mailings and job postings to attract a diverse range of applicants and maintain an internal database for future reference. To excel in this role, you must possess strong communication and interpersonal skills, a willingness to learn, and a positive problem-solving attitude. The ability to work night shifts from 6.30 PM to 4 AM, including a one-hour dinner break, is essential. In return, you can look forward to lucrative incentives, performance bonuses, and the opportunity to work with top clients in the USA. Female staff members will have access to cab facilities, and dinner meals will be provided to all staff. This full-time, permanent position is ideal for freshers with a graduation qualification and at least 1 year of recruiting experience. Fluency in English is preferred, and the work location is in person. In summary, this role offers a dynamic recruitment environment with potential for growth, attractive benefits, and a supportive team dedicated to success.,

As a Customer Relationship Manager at iServeU in Vadodara, you will play a crucial role in maintaining strong relationships with our partner banks. Your primary responsibility will be to serve as the main point of contact for our partner banks, ensuring effective communication and timely resolution of any issues they may encounter. Your key responsibilities will include acting as a liaison between the company and partner banks, addressing and resolving queries or concerns raised by bank representatives, building and nurturing long-term relationships with key stakeholders, documenting customer interactions accurately, coordinating with internal teams for issue resolution, escalating unresolved matters to relevant departments, and providing feedback for process improvements based on client inputs. To excel in this role, you must possess excellent communication skills in both English and Hindi, have a basic understanding of Microsoft Excel for data entry and formatting, exhibit strong interpersonal and relationship-building abilities, maintain a problem-solving attitude even under pressure, and demonstrate a willingness to learn and adapt in a fast-paced environment. The ideal candidate will have at least 1 year of experience in a customer-facing or relationship management role, with previous exposure to banking, fintech, or customer support being an added advantage. If you are enthusiastic about fostering meaningful relationships and eager to contribute to a dynamic and growing team, we encourage you to apply for this exciting opportunity at iServeU in Vadodara.,

As a software developer, you will be responsible for designing, developing, and testing features in applications. Your role will involve supporting the entire application lifecycle from concept to release, collaborating with cross-functional teams to deliver new features, and unit-testing code for robustness. You will troubleshoot and debug to optimize performance and continuously explore new technologies to enhance development efficiency. Additionally, you will be tasked with designing user interfaces according to specifications to enhance user experience. The ideal candidate should have around 3-6 years of experience in software development, with expertise in C# and the .NET framework. Strong object-oriented design and programming skills are essential, along with a solid understanding of the design principles behind scalable applications. Working knowledge of WPF and WCF, debugging tools, performance testing, and security considerations is required. Experience in the Medical Domain would be advantageous. Candidates should be well-versed in agile software development methodology, possess excellent analytical and problems-solving skills, and exhibit strong interpersonal, communication, collaboration, and presentation abilities. Familiarity with continuous integration and experience in implementing automated testing platforms and unit tests are also desirable traits for this role.,

You have a great opportunity to join us as a Digital Marketer in Bangalore. With over 2 years of experience, you will play a crucial role in helping us achieve our marketing goals through innovative ideas and efficient execution. As a valuable member of our team, you will take charge of marketing campaigns, conduct competitive and market analysis, and support daily marketing activities. Your role will involve developing and maintaining marketing channels, and contributing to various marketing initiatives. This position will provide you with the necessary experience to excel in the field of marketing. Your responsibilities will include collecting and analyzing data from past campaigns, assisting with administrative tasks, organizing marketing events, preparing presentations, and creating marketing materials such as videos and podcasts. Additionally, you will participate in advertising and promotional activities across various platforms. To succeed in this role, you should have proficiency in design tools like Canva, video editing software, and podcast tools. Familiarity with content management systems (e.g., WordPress), marketing techniques, and relevant software (e.g., Google AdWords, Analytics, CRM tools) is essential. Your eagerness to learn, excellent communication skills, strong time-management abilities, and analytical mindset will be valuable assets. The ability to work efficiently in a dynamic team environment and solve problems effectively are key traits we are looking for. As part of the qualifications, you should hold a Bachelor's or Master's degree in Marketing and have at least 2 years of proven experience in the field. If you are enthusiastic about marketing, eager to grow your skills, and meet the mentioned requirements, we are excited to hear from you.,

The key responsibilities for this role include performing regular maintenance and emergency repairs for electrical and plumbing systems, installing, troubleshooting, and maintaining electrical wiring, lighting, and control systems, inspecting and repairing plumbing fixtures, drainage lines, and water supply systems, responding to breakdowns and service requests in a timely manner, ensuring compliance with safety and quality standards, and maintaining accurate maintenance records and reports. The ideal candidate should have expertise in electrical troubleshooting and repair, possess plumbing system knowledge, be skilled in preventive maintenance, have a problem-solving attitude, and demonstrate the ability to work independently and handle multiple properties. This is a full-time position with benefits such as health insurance, paid sick time, and Provident Fund. The work schedule is during the day shift. The required experience for this role includes a minimum of 2 years in electrical maintenance. Please note that the work location for this position is in person.,

Job Description: We are seeking a dedicated and experienced Reservation Consultant with a minimum of 2 years in the travel industry. The ideal candidate will excel in managing travel bookings, coordinating with clients, and providing exceptional service to ensure seamless travel experiences. This role requires strong organizational skills, attention to detail, and a passion for the travel industry. Key Responsibilities: Handle reservations for flights, hotels, tour packages, and other travel-related services. Coordinate with airlines, hotels, and vendors to confirm bookings and address any issues. Provide clients with detailed itineraries, booking confirmations, and travel-related documentation. Respond to client inquiries and resolve reservation-related concerns promptly and professionally. Ensure all bookings are accurately entered into the reservation system and maintain organized records. Stay updated on travel industry trends, policies, and promotions to offer the best options to clients. Collaborate with the sales team to upsell travel services and enhance the client experience. Qualifications and Skills: Minimum of 2 years of experience as a Reservation Consultant or in a similar role within the travel industry. Proficiency in using reservation systems (e.g., GDS like Amadeus, Sabre, or Galileo) and other booking platforms. Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Customer-centric approach with a problem-solving attitude. Preferred: Knowledge of international and domestic travel routes, destinations, and packages. Certification in travel and tourism or a related field. Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Performance bonus Yearly bonus Work Location: In person,

You will be working as a Call Support Executive at our office located in Kudasan, Gandhinagar. Your primary responsibility will be handling inbound and outbound calls, addressing customer queries promptly, and ensuring a high level of customer satisfaction. Your excellent communication skills, problem-solving abilities, and dedication to exceptional service will be key to success in this role. Your duties will include answering incoming customer calls professionally, making outbound calls for follow-ups and support, providing accurate information on products and services, logging customer interactions in the system, and escalating complex issues to the relevant department. It is essential to maintain a positive, empathetic, and professional attitude towards customers at all times. The ideal candidate should possess a minimum Bachelor's Degree and have at least 1 year of experience in customer support or call center roles. Freshers with a passion for customer service are also encouraged to apply. Proficiency in verbal communication in English, Hindi, and Gujrati, basic computer skills including MS Office and CRM tools, as well as strong listening and problem-solving abilities are required for this position. This is a full-time, permanent role with a salary range of 10k to 20k. Interested candidates can apply by sending their updated resume to swaninvestment1910@gmail.com. The benefits include paid sick leave, and the work schedule is during day shifts at the office in Kudasan, Gandhinagar.,

You will be the Process Coordinator responsible for overseeing the internal coordination of orders, ensuring seamless workflow among departments, and diligently following up with team members to ensure timely task completion. Your role involves acting as the central point of contact between various teams, tracking task progress, updating internal trackers, reports, and status sheets, and aiding in process documentation and workflow enhancement. Your primary responsibilities include coordinating internally across departments for order execution, proactively communicating delays or bottlenecks to management, and providing regular updates on order status and task completion to appropriate authorities. The ideal candidate should possess excellent verbal and written communication skills, the ability to collaborate with multiple departments and team members, be organized, detail-oriented, and proficient in task follow-up. Additionally, you should have a basic understanding of MS Excel and Google Sheets, a problem-solving mindset, and the capability to work effectively under pressure. Being a team player with a positive and proactive attitude is crucial for success in this role. This is a full-time position that requires you to be proactive, efficient, and a strong communicator to ensure the smooth execution of orders and tasks across departments.,

The Process Coordinator role at our organization based in Chakan Phase -2 requires a Graduate with 3-6 years of experience to oversee and manage the smooth execution of various business processes. As a Process Coordinator, you will be responsible for ensuring that each step within a workflow is completed accurately and on time. Acting as a communication hub, you will share relevant information among team members and ensure tasks are executed as per timelines. Your key responsibilities will include coordinating all steps within a business process, serving as a point of contact between departments, monitoring progress, identifying bottlenecks, and maintaining process documentation. You will also be involved in implementing new workflows or improvements and generating reports on workflow status and process efficiency. The ideal candidate for this role should possess strong organizational and coordination skills, excellent communication abilities, attention to detail, and proficiency in tools like MS Office, Excel, and project tracking software. Additionally, the ability to multitask, problem-solving attitude, and experience in business operations or process management are preferred. In return, we offer a full-time permanent position with benefits such as food, health insurance, and Provident Fund. The work schedule is in day shift with a yearly bonus provided. If you meet the qualifications and are interested in this opportunity, please share your CV at recruitment@fristam.in or call 8855075289.,

The responsibilities for this role include responding promptly and professionally to incoming emails from clients, vendors, and stakeholders. It is essential to maintain clear and grammatically correct English communication through emails. Collaboration with the internal team to understand marketing activities and execute tasks, as well as coordinating with various departments to support project requirements and timelines, are key aspects of the role. Experience with ChatGPT and other AI tools is beneficial for additional support. Managing and prioritizing multiple projects simultaneously to meet deadlines and maintaining records of correspondence, project progress, and reporting are also part of the responsibilities. The requirements for this position include excellent written and verbal communication skills in English, the ability to fluently speak English and respond quickly during conversations or calls, and a basic understanding of digital marketing or general marketing practices. Strong organizational skills, attention to detail, the ability to work under pressure while handling multiple tasks, and a team-oriented mindset with a proactive and problem-solving attitude are important. Proficiency in using email, Google Workspace/MS Office tools is necessary. Preferred qualifications for this role include a Bachelor's degree in Marketing, Business Administration, Communication, or a related field. Previous internships or 6 months to 1 year of experience in a similar role would be advantageous.,

As a Junior Sales Officer at our firm, you will play a crucial role in sourcing potential customers for Home Loan and LAP products through various channels such as leads, field visits, references, and digital platforms. Your primary responsibility will be to educate customers on product details, eligibility criteria, and assist them in selecting suitable loan options based on their financial requirements. In this role, you will be required to liaise with partner banks/NBFCs for loan processing and approvals, guide customers through documentation and application processes, and ensure timely disbursal by following up with both customers and lenders. Meeting monthly disbursal targets, maintaining accurate records, and fostering strong client relationships will be key aspects of your job. To excel in this position, you should possess excellent communication and interpersonal skills, a customer-focused approach, and the ability to solve problems effectively. While a basic understanding of banking and loan products is preferred, it is not mandatory. Your self-motivation, willingness to learn, and proficiency in using smartphones, apps, and CRM tools will be valuable assets in achieving targets and conducting fieldwork efficiently. To be eligible for this role, you must have at least 12 years of experience in loan sales, banking, NBFC, or a customer-facing role, along with a minimum qualification of being a graduate in any discipline. Fluency in the local language and proficiency in Hindi/English are also required. In return, we offer a competitive salary package with an attractive incentive structure, comprehensive training on products and sales techniques, growth opportunities within the company, and a supportive work culture that prioritizes learning and development. Join our team today and be a part of our dynamic organization as we strive for excellence in the financial services sector.,

You will be responsible for handling customer queries, complaints, and support requests from international clients via phone, email, or chat. Your primary goal will be to ensure a world-class customer experience by providing timely and effective solutions with excellent communication skills, empathy, and a problem-solving attitude. Your key responsibilities will include resolving product or service issues by clarifying customer complaints, maintaining detailed records of customer interactions using CRM tools, and collaborating with internal departments to resolve complex issues. You will also need to ensure customer satisfaction by meeting performance benchmarks in terms of quality, accuracy, and response time while staying updated on product knowledge, policies, and industry best practices. To qualify for this role, you should have a Bachelor's degree or equivalent, along with at least 1 year of experience in international customer service. Strong written and spoken English communication skills, interpersonal skills, and problem-solving abilities are essential. You must be willing to work in night shifts or across multiple time zones, have familiarity with customer support tools such as Zendesk, Freshdesk, or Salesforce, and be able to handle pressure and multi-task in a fast-paced environment. This is a full-time, permanent position with health insurance benefits offered. The work schedule includes Monday to Friday shifts, night shifts, rotational shifts, and weekend availability. Fluency in English is preferred, and the work location is in person. For further inquiries or to apply for this position, please contact the employer at +91 7893677269.,