Products : PRI/ILL/MPLS/SIP TRUNK/MOBILE/DATA CENTER SERVICES/TOLL FREE Key Result Areas: New business acquisition through partners Customer Satisfaction and Channel Satisfaction Addition of new logos as per AOP Quality of funnel and Growth Driving EPPC (Existing Product per Customer) Responsibilities: Enabling partners and customers with service support from TTL support functions Controlling Channel & Channel Partner Manpower (FOS) attrition. Ensuring completion of Business Planning with all active channel partners before 8th of every month. Driving the capability building plan with partners by ensuring timely trainings for various parameters Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc. Assisting the Partners in Large deal Closures by accompanying them for Customer calls Ensuring Channel Policy Adherence and Processes in the assigned territory Capability presentation in accounts with solution architect to achieve Target EPPC (Existing Product Per customer) Should be able to build new large high revenue accounts Responsible for Channel partner productivity and their ROI Keep Abreast with Competitive activities in the region Capabilities and competencies: Understanding of wireless & wireline telecom solutions Good Oral and Written Presentation skills Strong crosses functional skills to collaborate with commercial, program management, Technology and Finance. Innovative and flexible in strategizing GTM Approach Flexible for learning new products and processes Innovative and flexible in strategizing GTM Approach Flexible for learning new products and processes Experience : 8 - 10 years of Experience in Enterprise Sales Qualification: Graduate + MBA (Mktg) Or Engineering Graduate Show more Show less

The ideal candidate will lead initiatives to generate and engage with new/ existing customers to grow WIFI business for the company. Drive WIFI Sales in the region, meet Customers, Partners, meet sales targets with good communication and selling skills & willing to work in a dynamic matrix reporting structure. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. Responsibilities He / She is responsible for the growth of WIFI business He / She is responsible for aligning closely with Sales team & drive sales Must be from Technology selling background – WAN/LAN etc. Identify & build Manage Services partner in the region, for offering WIFI Strong alignment & build pipeline with Telecom & Cloud Service Providers Should be able to understand the customer expectation & position the WIFI solution, highlighting the business benefits Responsible for the Regional WIFI pipeline & Revenue goals Having good connect with Partners & customers in the region Qualifications 8-10 Years of Sales experience MBA/ Graduate from a reputed institution Having good experience in selling WIFI & Networking Solution Should be a good team-player, who can work/ align closely with all the relevant stakeholders within the organization Smart planner & executor of Regional business plan, aligning with Business/ Segment leaders Worked with reputable companies. (ISP/OEM/SI) Show more Show less

The ideal candidate will lead initiatives to generate and engage with new/ existing customers to grow WIFI business for the company. Drive SDWAN & SASE Sales in the region, meet Customers, Partners, meet sales targets with good communication and selling skills & willing to work in a dynamic matrix reporting structure. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. Responsibilities The incumbent is responsible for the growth of SDWAN & SASE business and align closely with TTBS Sales/ Solution team to this awesome technology to many customers in the region Must be from a strong Technology selling background – Security & Networking Identify & build Manage Services partner in the region, for offering SDWAN & SASE-as-a-Service Strong alignment & build pipeline with Telecom & Cloud Service Providers Bring the thought leadership of giving the end-to-end solution for customer’s Digital Transformation journey – Value / Solution selling Effective cross-sell/ Up-sell capability to position multiple TTBS solution stack Have vivid understanding about competition offering Pro-active engagement in large RFPs & Large customers Build a calendarized activity / engagement plan with all the key partners in the region & do regular cadence discussion Periodical Sales training session with key partner stakeholders & update them on the new functionalities & wins Reaching out to all key existing & new SDWAN customers for a case-study More importantly, capable to work / align internally with all the key stakeholders in the region from Sales, Pre-Sales, Marketing Having good connect with Partners & customers in the region Having working experience with Service Providers is added advantage Should be a good team-player, who can work/ align closely with all the relevant stakeholders within the organization Smart planner & executor of regional business plan, aligning with Business/ Segment leaders Qualifications 12-15 Years of Sales experience MBA/ Graduate from a reputed institution Having good experience in selling Networking & Security solution Should be able to understand the customer expectation & position the SDWAN & SASE solution, highlighting the business benefits Responsible for the Regional SDWAN+SASE pipeline & Revenue goals Show more Show less

About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values. Show more Show less

About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values. Show more Show less

Key ResponsibilitiesDrive revenue through partner-led customer acquisition and channel management. Enable partners and ensure TTL support across functions including sales, solutions, collections, and finance. Maintain partner manpower (FOS) stability and manage attrition. Conduct monthly business planning with active partners before the 8th of every month. Build partner capabilities through regular training and enablement sessions. Support partners in large deal closures and strategic account planning. Lead demand generation and customer engagement programs. Ensure adherence to channel policies and operational processes. Present solution offerings with architects to increase EPPC (Existing Product per Customer). Develop high-value strategic accounts and enhance channel partner ROI. Monitor regional competition and provide actionable insights.

Job Responsibilities Manage security projects and day-day operations that involves security activities planned and BAU. Manage vendors providing security products and services. Track vendor performance as per deliverables and committed SLAs/ TAT. Manage technology / IT risks ensuring that critical security issues and risks are prioritized and fixed as per TAT/ SLA. Key Result Areas Manage the Vulnerability Management domain in CISO team to ensure that all identified vulnerabilities are fixed in time. Manage advanced cyber threat intel tools/ services to ensure that all reported risks are addressed in time. Support Business and other functions in audits/ assessments / advisory / implementation of security controls and processes to be implemented. Skills/ Capabilities and competencies Technical and hands on experience in Vulnerability & Risk management using security tools and solutions. Technical knowledge on security fundamentals and emerging cyber threats. Qualification: Graduate, Preferred- B.E Overall Work Experience: 2 years Essential Requirement: Technical & Cyber Security domain knowledge and hands on experience. Behavioural Attributes: Willingness to learn and take up new challenges in a dynamic environment

About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

Job Description Key Deliverables : Responsible to get OB from Value Added Voice Services like - SmartFlo & Omni Channel Conduct Webinars and training on VAS products for Sales, FOS and Partner Share Market Intelligence to HQ Product Team - Customer Insights, Competition Benchmarking etc. Capability presentation to Large / Medium customer, make product value propositions, demo to customer and support sales team in deal closure. Qualification & Experience Strong technical commercial knowledge & experience of assigned products Advance level understanding of technology landscape, products, and trends Product Understanding along with regulations Understanding of customer segment and key use case to create opportunity Total Experience: 8 to 12 Years 3 Years of experience in sale or Solutions designing for cloud Telephony or customized offering. Specialization and certification will be an added advantage About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

We are Looking for seasoned ITIL Certified Incident Manager Specialized in Cloud & SaaS Managed services with Overall experience of 10+ years in managing 24x7 IT services Support. Professional Experience: 10+ years of expertise in managing 24X7 IT services, operations. Minimum 5+ years Hands on experience in incident Management of Cloud & SaaS Managed services. Proven experience in handling Major Incident Response and Resolution management, Cross functional co-ordination, Communication and stakeholder expectation management. Proven experience in ITSM Tool Monitoring and Management for Incident, Problem and SLA management. Technical analysis: Ability to analyze Logs, error messages and Tech report and ability to identify RCA and Remediation. Drive Team towards key Support KPIs/SLA Compliance. Key certifications: ITIL Certified /Fundamental Technical certification in Cloud and SaaS Technologies. Key KPI Demonstrations: MTTR Reduction Recurring incident elimination Incident SLA management CSAT (Stakeholder expectation Management) Process improvement (Incident, Problem and SLA Management) Knowledge management Soft skills: Excellent written and verbal communication skills Ability to cope with Business Ops pressure and handle cross functional team towards Resolution Major incidents can happen at any time. Ability to cope with Time pressure and be ready to be available round the clock to handle Major Incidents Ability to monitor incident management processes, Tools and Document and recommend continuous Improvement.

About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

Job Description Job Responsibilities : Deliver product demonstrations to customers and prospects, conduct demos of the solutions individually Provide technical guidance and solution design assistance to regional sales team Security solution architecture design suiting TTBS product portfolio which matches customer needs. Work closely with sales team and Partners by participating and supporting all sales strategies and business goals. Perform technical presentations, Coordinate proof of Concepts, solutions and product demonstration Work closely with technical customers on POCs in customers environment to show Solution's value in reducing cost, solving problems and improving productivity Provides proactive technical and business consultative presales services Assist sales division to help define opportunities and close large opportunities with the right Solutions and mapping key Value propositions to customers business. Key Result Areas Building solutions that includes Opportunity Information gathering Building a business case, high & Low level architecture definition, services etc. Skills, Competencies & Qualification Excellent communication skills, both written and oral Possess the ability to effectively present ideas, and properly describe problems and propose solutions Should be an accomplished presenter of sales and technical material to both small and large groups. Worked on design, consultation, implementation, on End Point Security Solutions/ Email Security solutions and Data Loss Prevention Minimum of 5+ yrs of overall technical experience in IT Infrastructure with 5+yrs in the Pre-sales Technical consultant capacity About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

Key Deliverables JOB DESCRIPTION Responsible to get OB from Value Added Data Products and Services like - SIP Over L3, SD WAN, Smart Internet, EZcloud conenct Conduct Webinars and training on VAS products for Sales, FOS and Partner Share Market Intelligence to HQ Product Team - Customer Insights, Competition Benchmarking etc. Capability presentation to Large / Medium customer, make product value propositions, demo to customer and support sales team in deal closure. Tracking for SH +VA for value layer and enable conversion. Qualification & Experience Strong technical commercial knowledge & experience of assigned products Advance level understanding of technology landscape, products and trends Product Understanding along with regulations Understanding of customer segment and key use case to create opportunity Total Experience: 8 to 12 Years 3 Yrs of selling experience in any of the following products like SDWAN, Smart Flow, EZ Cloud connect, Omni channel, Smart internet and SIP over L3, would be an added advantage Sales mindset About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

Job Description Account Management: Serve as the primary point of contact for assigned growth accounts, cultivating and nurturing strong relationships with key stakeholders. Work on the Basic Hygiene of the logo which includes, RPC Validation (3 RPCs) Customer Firmographics Regularly engage with customers to assess satisfaction levels, address concerns, and identify opportunities for further opportunities. Organize SLT Visits & Tech workshops to engage with the customers. Revenue Extraction: Identify and prioritize opportunities for Upgrade, upselling, and expanding product usage based on thorough account analysis. Utilize account mapping insights to develop targeted strategies and initiatives to drive revenue growth and maximize account potential. Effectively articulate the value proposition of multiple products or solutions offered by our company to address the diverse needs of partners. Tailor product pitches and presentations to align with the specific requirements and priorities of each partner, highlighting unique benefits and competitive advantages. Cross Functional Collaboration: Support in Driving Marketing Activities. Close loop customer requests. Capabilities & Competencies Understanding of wireless & wire line telecom solutions Good Oral and Written Presentation skills Strong crosses functional skills to collaborate with commercial, program management, Technology and Finance. Innovative and flexible in strategizing GTM Approach Flexible for learning new products and processes. About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

Responsibilities JOB DESCRIPTION Enabling partners and customers with service support from TTL support functions Controlling Channel & Channel Partner Manpower (FOS) attrition. Ensuring completion of Business Planning with all active channel partners before 8th of every month. Driving the capability building plan with partners by ensuring timely trainings for various parameters Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc. Assisting the Partners in Large deal Closures by accompanying them for Customer calls Ensuring Channel Policy Adherence and Processes in the assigned territory Facilitating the issue resolutions at customer end through partners and support teams, if any. Capability presentation in accounts with solution architect to achieve Target EPPC (Existing Product Per customer) Sales through the Channel Partners Responsible for Channel partner productivity and their ROI Keep Abreast with Competitive activities in the region Segment wise product focus to drive new business. Capabilities & Competencies Understanding of wireless & wire line telecom solutions Good Oral and Written Presentation skills Strong crosses functional skills to collaborate with commercial, program management, Technology and Finance. Innovative and flexible in strategizing GTM Approach Flexible for learning new products and processes About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

The ideal candidate will lead initiatives to generate and engage with new/ existing customers to grow WIFI business for the company. Drive WIFI Sales in the region, meet Customers, Partners, meet sales targets with good communication and selling skills & willing to work in a dynamic matrix reporting structure. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. Responsibilities He / She is responsible for the growth of WIFI business He / She is responsible for aligning closely with Sales team & drive sales Must be from Technology selling background – WAN/LAN etc. Identify & build Manage Services partner in the region, for offering WIFI Strong alignment & build pipeline with Telecom & Cloud Service Providers Should be able to understand the customer expectation & position the WIFI solution, highlighting the business benefits Responsible for the Regional WIFI pipeline & Revenue goals Having good connect with Partners & customers in the region Qualifications 8-10 Years of Sales experience MBA/ Graduate from a reputed institution Having good experience in selling WIFI & Networking Solution Should be a good team-player, who can work/ align closely with all the relevant stakeholders within the organization Smart planner & executor of Regional business plan, aligning with Business/ Segment leaders Worked with reputable companies. (ISP/OEM/SI)

The ideal candidate will lead initiatives to generate and engage with new/ existing customers to grow WIFI business for the company. Drive SDWAN & SASE Sales in the region, meet Customers, Partners, meet sales targets with good communication and selling skills & willing to work in a dynamic matrix reporting structure. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. Responsibilities The incumbent is responsible for the growth of SDWAN & SASE business and align closely with TTBS Sales/ Solution team to this awesome technology to many customers in the region Must be from a strong Technology selling background – Security & Networking Identify & build Manage Services partner in the region, for offering SDWAN & SASE-as-a-Service Strong alignment & build pipeline with Telecom & Cloud Service Providers Bring the thought leadership of giving the end-to-end solution for customer’s Digital Transformation journey – Value / Solution selling Effective cross-sell/ Up-sell capability to position multiple TTBS solution stack Have vivid understanding about competition offering Pro-active engagement in large RFPs & Large customers Build a calendarized activity / engagement plan with all the key partners in the region & do regular cadence discussion Periodical Sales training session with key partner stakeholders & update them on the new functionalities & wins Reaching out to all key existing & new SDWAN customers for a case-study More importantly, capable to work / align internally with all the key stakeholders in the region from Sales, Pre-Sales, Marketing Having good connect with Partners & customers in the region Having working experience with Service Providers is added advantage Should be a good team-player, who can work/ align closely with all the relevant stakeholders within the organization Smart planner & executor of regional business plan, aligning with Business/ Segment leaders Qualifications 12-15 Years of Sales experience MBA/ Graduate from a reputed institution Having good experience in selling Networking & Security solution Should be able to understand the customer expectation & position the SDWAN & SASE solution, highlighting the business benefits Responsible for the Regional SDWAN+SASE pipeline & Revenue goals