AM/DM HR Shared Services

As the HR Operations Manager, you will play a vital role in managing centralized HR operations to streamline processes, ensure compliance, and enhance employee experience through timely service delivery. Your responsibilities will include: - Ensuring accuracy and compliance in HR processes & policy - Responding to employee inquiries and resolving HR-related issues - Providing guidance on policies and procedures - Supporting digitization initiatives for onboarding, allowance automation, and exit management in the HR Shared Services department - Ensuring the accuracy of employee data and HR metrics - Generating reports on workforce analytics, attendance, and other key metrics - Managing employee benefits such as domestic relocation allowances and employee leasing policy - Collaborating closely with HR Business Partners, COEs, finance, and IT functions - Engaging with vendors and service providers in respect of the assigned work Your key competencies and skills should include proficiency in HRIS systems (SAP), experience in working in HR Shared Service/Operation, and knowledge of Microsoft Office Suite (Excel, Word, etc.). Networking and partnership-building skills will also be essential. Attention to detail is crucial to ensure accuracy in data entry and processing. Good interpersonal and communication skills are required, along with a solid understanding of Hire to Retire Processes. Proficiency in using MS Office, particularly Excel and PowerPoint for MIS report preparation, is necessary. A customer-centric and outcome-oriented approach will be beneficial for success in this role. In summary, you will be instrumental in overseeing HR operations, ensuring compliance, and improving employee experience by delivering timely services and support. Your expertise in HR processes, technology, and communication will be key to success in this dynamic role.,