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24 Job openings at Fusion CX
About Fusion CX

AI-powered Customer Experience solutions and consultancy services.

HR Recruiter

Not specified

1 - 5 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Hiring HR Recruiter in Navi Mumbai - Fusion CX Careers HR Recruiter Navi Mumbai Are you an experienced HR recruiter with expertise in bulk hiring within the BPO industryAre you looking for HR recruiter jobs in Mumbai and want to elevate your career with a global companyIf so, Fusion CX has an exciting opportunity for you! We are hiring for the HR Recruiter (Executive/AM/DM/Manager) position to manage our bulk hiring needs and help us expand our dynamic team. We are looking for one to ten years of experience and being a pro in BPO hiring or bulk hiring in this HR recruiter role in Navi Mumbai. Moreover, if you are seeking HR jobs in Mumbai, growth opportunities are abundant in Fusion CX. You work with a leading team and global brands, shaping the future workforce of a company with operations in fifteen countries. Apply today and help us build an exceptional CX workforce. And be part of a transformative journey with a global CX company to redefine customer experiences. Job Description HR recruiter Key responsibilities of an HR Recruiter in our Navi Mumbai team: End-to-End Recruitment for Bulk Hiring: Manage the recruitment process for high-volume hiring within customer service and operations teams, ensuring top talent is quickly identified and onboarded. Sourcing Candidates: Leverage job portals, social media platforms, employee referrals, and walk-ins to find qualified candidates for operational roles in a fast-paced environment. Screening and Interviewing: Conduct initial screenings and telephonic interviews and schedule walk-in drives for shortlisted candidates. Stakeholder Collaboration: Partner with hiring managers and department heads to understand staffing needs and coordinate workforce planning. Recruitment Campaigns and Job Fairs: Organize and manage recruitment campaigns, job fairs, and hiring events to attract a diverse pool of potential candidates. Onboarding and Documentation: Ensure a seamless onboarding experience for new hires, handling all necessary documentation and compliance tasks. Recruitment Databases and Reports: Maintain and update recruitment databases, track candidate progress, and generate detailed recruitment reports for management. Job Requirements HR recruiter Education, experience, and other attributes make an ideal candidate to thrive in this HR Recruiter role at Fusion CX in Navi Mumbai: Experience: 1-5 years of experience in bulk hiring, preferably in a BPO setup or customer-focused organizations, with exposure to high-volume recruitment campaigns. Education: A graduate degree in any discipline. However, an MBA in HR is an additional advantage. Sourcing Expertise: Strong understanding of sourcing channels such as Naukri, LinkedIn, Indeed, and other relevant platforms. Communication Negotiation Skills: Excellent verbal and written communication skills with the ability to effectively negotiate with candidates. Work Under Pressure: Ability to work in a fast-paced environment, meeting tight hiring deadlines and handling multiple recruitment tasks simultaneously. Technical Proficiency: Knowledge of MS Office and Applicant Tracking Systems (ATS) for managing recruitment workflows. Why Join Fusion CXFusion CX offers more than just a job we provide a platform to build a long-lasting career in HR and recruitment. If you are looking for HR recruiter jobs in Mumbai or an HR job vacancy with exponential growth and exposure, apply now. As an experienced HR Recruiter in our Navi Mumbai team, you will help drive customer experience transformations by securing top talent for various roles within this highly customer-centric industry. If you re passionate about recruitment and looking to be part of a forward-thinking organization, Fusion CX offers the perfect environment to grow your career. With a focus on employee experience, we re committed to fostering a workplace where people thrive, innovate, and succeed. We offer opportunities for personal development, competitive compensation, and a vibrant company culture. If you want to make a difference and take your HR career to the next level, Fusion CX is your place. Ready to join a leading CX companyApply now! Upload your CV/resume or any other relevant file. Max. file size: 64 MB. Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication. HR Recruiter Navi Mumbai We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

Recruitment Manager-US Process

Not specified

8 - 10 years

INR 7.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Manage recruitment of International projects majorly US, UKUnderstanding the hiring requirements of hiring managers and stakeholdersAttracting candidates through various sourcing channelsReviewing resumes and screening candidatesScheduling interviews by coordinating with candidates and hiring managersNegotiating job offers and compensation packages with candidatesStaying updated about hiring trends and best practicesShould be flexible to travel anywhere in India

HR Assistant Manager

Not specified

3 - 7 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Hiring HR Assistant Manager in Siliguri - Fusion CX Careers Assistant Manager HR Siliguri At Fusion CX, we are transforming the way organizations engage with their people. Join us as an Assistant Manager HR in Siliguri. In this vital role, you will play a pivotal role in driving employee engagement, handling HR operations, and fostering a positive work environment. This role is ideal for HR professionals passionate about creating seamless employee experiences and ensuring smooth HR processes. If you are a dynamic individual with strong people management skills currently seeking rewarding HR jobs in Siliguri or a human resource role in a global company, we invite you to be part of our growing team. Apply now! Job Description Assistant Manager HR As an Assistant Manager HR, you will be responsible for: Managing HR activities and relevant matters to ensure seamless HR operations. Handling regular communication with employees and stakeholders to drive engagement. Addressing employees grievances and managing escalations in a timely manner. Preparing HR reports to support decision-making. Keeping the HRMS updated for accurate records and compliance. Job Requirements Assistant Manager HR To excel in this role, you should have: A graduate degree. 3 to 7 years of experience in HR. Strong expertise in HR operations, employee relations, and grievance handling. The ability to effectively communicate and collaborate with employees at all levels. Excellent organizational and problem-solving skills. Why Join Fusion CXAt Fusion CX, we believe our people are our biggest strength. We are a CX transformation company where innovation, collaboration, and employee well-being are at the heart of everything we do. As an Assistant Manager HR, you will have the opportunity to shape workplace culture, implement impactful HR strategies, and support a dynamic workforce. If you re searching for HR jobs in Siliguri and looking to grow in an environment that values people-first leadership and continuous learning, we encourage you to apply and be part of our journey. Upload your CV/resume or any other relevant file. Max. file size: 64 MB. Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication. Assistant Manager HR Siliguri We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

Compensation and Benefits Specialist

Not specified

7 - 10 years

INR 7.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Conduct detailed analysis of compensation and benefits data Assist in the management and optimization of employee benefits programs. Ensure all compensation and benefits policies adhere to labor laws and regulations. Conduct market research, salary surveys and benchmarking studiesAssist in job evaluationsPrepare reports and presentations to provide insights into compensation and benefits strategies.

Trainer ECommerce Kalyani

Not specified

1 - 2 years

INR 3.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Ecommerce trainer jobs in Kalyani - Fusion CX Careers Are you passionate about empowering others through trainingDo you have experience in the e-commerce sector and a background in training customer service teamsStep beyond the ordinary if you re looking for BPO trainer jobs in Kalyani or call center trainer jobs in Kalyani! Fusion CX has the perfect opportunity for you at Kalyani to join our team as an Ecommerce process trainer to build a CX specialist workforce ready to redefine customer experiences! We are searching for an experienced Ecommerce trainer in Kalyani who can develop and deliver impactful training sessions. At Fusion CX, we re focused on developing talent and driving performance, ensuring that every team member is equipped with the skills they need to excel. Join us and help create outstanding customer experiences! Job Description Ecommerce Trainer Key Responsibilities of the Ecommerce trainer in Fusion CX Kalyani: Responsible for conducting end-to-end training programs Deliver classroom and blended programs that add value to the learner and their business area Conduct refresher sessions to improve/maintain the CORE skills of the Customer Service CSRs on the operations floor Preparing and designing Training Materials Generates training reports Train new Customer Service CSRs in the area of Customer Service Skills/ Process Knowledge/Product Knowledge etc (CORE Training) Respond to and resolve issues arising out of interactions with Operations Conduct timely meetings with different LOBs to ensure open communication and devise an action plan to address issues/ concerns raised. Floor support as per the process requirements Coordination with different LOBs in preparation for TNA Feedback and sessions are to be conducted as per the requirement BQM Management Nesting Compliance. Job Requirements Ecommerce Trainer Skills and qualifications required to thrive as an Ecommerce process trainer in Fusion CX Kalyani: Graduate in any field Min 1-2 years experience in the telecom process/BPO industry (on paper) Willing to work in 24*7 shifts and 6 days a week. Ability to Work Flexible Schedules and Shifts. Excellent written, oral, and presentation skills, as well as proficiency in MS Office products. Why Join Fusion CX At Fusion CX, we believe in growth, learning, and making a real impact. As an E-Commerce Trainer in Kalyani, you ll have the opportunity to shape the future of customer service teams while enjoying the perks of a supportive, innovative work environment. If you re considering Process trainer jobs, BPO trainer jobs in Kalyani, or call center trainer jobs in Kalyani, join us and contribute to training and building a CX specialist workforce, transforming customer experiences around the globe. Here s why you should join us as an Ecommerce trainer in Kalyani: Competitive Pay Benefits: Enjoy an attractive salary package along with benefits that reward your contributions. Endless Growth Opportunities: Benefit from professional development, leadership training, and career advancement. Collaborative Culture: Be part of a diverse and motivated team where your ideas and efforts are valued. Ready to take your training career to the next levelApply now and become part of a forward-thinking company transforming customer experiences! Upload your CV/resume or any other relevant file. Max. file size: 64 MB. Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication. We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

Non - Voice Customer Service

Not specified

1 - 4 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Customer Support Associate Non-Voice Process Gurgaon, India Are you looking for non-voice customer service jobs in GurgaonDo you have strong communication skills in Hindi and EnglishFusion CX is hiring Customer Support Associates for a non-voice process in Gurgaon, India. If you are eager to start or grow your career in a dynamic work environment, this is the perfect opportunity to become a part of a global company leading customer service and customer experience worldwide. At Fusion CX, we believe in delivering top-tier customer service and are looking for passionate individuals to join our expanding team as a customer support associate. If you are searching for call center jobs in Gurgaon, apply today and be part of an innovative and customer-focused company! Job Description Customer Support Associate As a Customer Support Associate in Gurgaon, you will handle customer queries efficiently through a non-voice process, ensuring excellent service and prompt resolutions. Your role will involve interacting with customers professionally while maintaining accuracy in documentation. Key Responsibilities: Respond to customer inquiries through written communication channels. Maintain high accuracy and attention to detail while handling customer concerns. Work efficiently in a fast-paced environment with a problem-solving approach. Ensure customer satisfaction through professional and courteous interactions. Follow company guidelines and procedures to handle customer concerns effectively. Job Requirements Customer Support Associate Qualifications & Experience: Graduation is mandatory (within the last five years). Freshers are welcome to apply. Strong written and verbal communication skills in Hindi (mandatory) and basic English. Comfortable working in rotational shifts (no transport facility provided). Job Details: Work Mode: Work from Office Process Type: Non-Voice Working Days: 5 Days a Week Location: Gurgaon, India ((People from nearby locations are preferred) Why Join Fusion CXIf you are searching for call center jobs in Gurgaon, Fusion CX offers a fantastic platform to build a career in customer service. Join us as a non-voice non-voice customer service associate in Gurgaon, India. Here is why you should be part of Fusion CX in Gurgaon: Career Growth: We provide structured training and career advancement opportunities. Dynamic Work Environment: Work in a professional, fast-paced, and supportive setting. Stable Job Opportunity: Secure a full-time role with a trusted CX company. Inclusive Workplace: Join a diverse and friendly team that values your skills and dedication. Apply today to start your journey with Customer Support Associate jobs in Gurgaon at Fusion CX! Upload your CV/resume or any other relevant file. Max. file size: 64 MB. Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication. Customer Support Associate Non-Voice Process Gurgaon, India We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

Customer Support Associate

Not specified

0 - 5 years

INR 0.5 - 1.75 Lacs P.A.

Work from Office

Full Time

Customer Support Associate Non-Voice Process – Gurgaon, IndiaAre you looking for non-voice customer service jobs in Gurgaon? Do you have strong communication skills in Hindi and English? Fusion CX is hiring Customer Support Associates for a non-voice process in Gurgaon, India. If you are eager to start or grow your career in a dynamic work environment, this is the perfect opportunity to become a part of a global company leading customer service and customer experience worldwide. At Fusion CX, we believe in delivering top-tier customer service and are looking for passionate individuals to join our expanding team as a customer support associate. If you are searching for call center jobs in Gurgaon, apply today and be part of an innovative and customer-focused company!Job Description – Customer Support AssociateAs a Customer Support Associate in Gurgaon, you will handle customer queries efficiently through a non-voice process, ensuring excellent service and prompt resolutions. Your role will involve interacting with customers professionally while maintaining accuracy in documentation.Key Responsibilities:Respond to customer inquiries through written communication channels.Maintain high accuracy and attention to detail while handling customer concerns.Work efficiently in a fast-paced environment with a problem-solving approach.Ensure customer satisfaction through professional and courteous interactions.Follow company guidelines and procedures to handle customer concerns effectively.Job Requirements – Customer Support AssociateQualifications & Experience:Graduation is mandatory (within the last five years).Freshers are welcome to apply.Strong written and verbal communication skills in Hindi (mandatory) and basic English.Comfortable working in rotational shifts (no transport facility provided).Job Details:Work Mode: Work from OfficeProcess Type: Non-VoiceWorking Days: 5 Days a WeekLocation: Gurgaon, India ((People from nearby locations are preferred)Why Join Fusion CX?If you are searching for call center jobs in Gurgaon, Fusion CX offers a fantastic platform to build a career in customer service. Join us as a non-voice non-voice customer service associate in Gurgaon, India. Here is why you should be part of Fusion CX in Gurgaon:Career Growth: We provide structured training and career advancement opportunities.Dynamic Work Environment: Work in a professional, fast-paced, and supportive setting.Stable Job Opportunity: Secure a full-time role with a trusted CX company.Inclusive Workplace: Join a diverse and friendly team that values your skills and dedication.

Paid Marketing Manager

Not specified

7 - 10 years

INR 9.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Print Job details Apply for this job Full name Email address Contact Number Upload CV (optional) Upload Upload Upload your CV/resume or any other relevant file. Max. file size: 64 MB. Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.

Senior SEO Executive Kolkata, WB

Not specified

5 - 10 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Print Job details Apply for this job Full name Email address Contact Number Upload CV (optional) Upload Upload Upload your CV/resume or any other relevant file. Max. file size: 64 MB. Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.

Senior Content Writer

Not specified

7 - 10 years

INR 9.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Print Job details Apply for this job Full name Email address Contact Number Upload CV (optional) Upload Upload Upload your CV/resume or any other relevant file. Max. file size: 64 MB. Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.

Full - Stack WordPress Developer

Not specified

5 - 10 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Print Job details Apply for this job Full name Email address Contact Number Upload CV (optional) Upload Upload Upload your CV/resume or any other relevant file. Max. file size: 64 MB. Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.

Sales Executive

Not specified

0 - 0 years

0.0 - 0.0 Lacs P.A.

On-site

Full Time

Banking Executive

Not specified

0 - 0 years

0.0 - 0.0 Lacs P.A.

On-site

Full Time

Customer Care Executive

Not specified

0 - 0 years

0.0 - 0.0 Lacs P.A.

On-site

Full Time

Account Payable Executive

Not specified

2.0 - 4.0 years

INR 2.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Chat Support Executive

Not specified

0 - 0 years

0.0 - 0.0 Lacs P.A.

On-site

Full Time

Back Office Executive

Not specified

0 - 0 years

0.0 - 0.0 Lacs P.A.

On-site

Full Time

Customer Support Executive

Not specified

0 - 0 years

0.0 - 0.0 Lacs P.A.

On-site

Full Time

Telesales Executive

Not specified

0 - 0 years

0.0 - 0.0 Lacs P.A.

On-site

Full Time

Data Entry Operator

Not specified

0 - 0 years

0.0 - 0.0 Lacs P.A.

On-site

Full Time

Service Delivery Manager

Not specified

10.0 - 20.0 years

INR 10.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Trainer

Not specified

2.0 - 7.0 years

INR 1.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Quality Analyst

Not specified

2.0 - 7.0 years

INR 1.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Team Lead

Not specified

2.0 - 7.0 years

INR 1.25 - 4.0 Lacs P.A.

Work from Office

Full Time

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