Application Manager

The position of Dy. Manager / Manager Applications (Healthcare) requires a candidate with a Diploma / B.E. in Electronics or Mechanical Engineering and 10-15 years of experience in OEM packaging machinery or a related industry. As the Dy. Manager / Manager Applications (Healthcare), your responsibilities will include the installation, commissioning of machinery, and handling service calls based on customer requirements. You will be expected to provide technical support and feedback to the New Product Development (NPD) teams, assist the sales team in understanding customer needs, and freeze technical specifications. Conducting competitor analysis to enhance product positioning, ensuring customer satisfaction throughout the purchase and implementation process, and leading the sales team to improve sales opportunities and technical support will also be part of your role. Additionally, maintaining and updating customer complaint registers, communicating with clients to deliver necessary technical services, and fostering positive customer relationships through exceptional service standards are crucial aspects of the job. To excel in this role, you must possess a robust understanding of pharma & healthcare packaging machines, along with excellent communication skills in English and regional languages. A customer-centric approach coupled with leadership qualities, proactive problem-solving abilities, and technical proficiency are essential for success in this position.,