Inbound Customer Service Representative

As an International Voice Process associate, you will be responsible for handling customer interactions over the phone for clients based in the USA. Your duties will include addressing inquiries, resolving issues, providing product information, and ensuring high levels of customer satisfaction. To excel in this role, you must possess strong communication skills, effective problem-solving abilities, and a customer-centric approach. This position is based at Mindspace, Building No 7, located next to Airoli Railways Station in Airoli, Navi Mumbai. Whether you are a fresher or an experienced professional, you are welcome to apply for this full-time role that requires you to work from the office during the night shift (US Shift). The company provides a drop facility for transportation. The ideal candidate for this role should have excellent communication skills and hold a minimum qualification of Higher Secondary (12th Pass) or a Graduate degree. There is a night shift allowance ranging from 0 to 3k. The work location is in person, and the job type is full-time. If you are interested in this opportunity, please note that the schedule involves working the night shift, and the shift availability required is night shift. The work location is in Mumbai, Maharashtra. If you meet the qualifications and are ready to join our team, please feel free to contact us at +91 9329922457. We look forward to hearing from you and potentially welcoming you as a valuable member of our team.,